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Hire the best Live Chat Operators in Portmore, JM

Check out Live Chat Operators in Portmore, JM with the skills you need for your next job.
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Rating is 4.7 out of 5.
4.7/5
based on 4,143 client reviews
  • $40 hourly
    • 5.0/5
    • (15 jobs)
    Welcome to my profile! I'm an experienced virtual assistant, certified digital marketer, and MSc Counselling student with 4+ years of remote experience. My skill set blends digital project management, customer service, and PR/communications, driven by my passion for helping others with personal growth and development. I’m open to roles in mental health, marketing, admin and education such as an intake officer or virtual office assistant in a therapist office or mental health organization, college admissions counselor, academic advisor, international student advisor or career counselor. My Expertise: 🧠 Counseling and Support: My experience in career counseling has equipped me with exceptional listening and empathy skills to provide guidance, support, and a safe space for those seeking assistance in their personal or professional lives. 🌐 Digital Project Management: My background in digital marketing ensures that I can effectively organize and prioritize tasks, making me a reliable choice for overseeing projects related to mental health initiatives and programs. 💼 Digital Marketing Strategy: I'm certified in inbound marketing and digital marketing strategy, which allows me to develop effective campaigns and outreach strategies to raise awareness and promote mental health services. 🤝 Community and Social Media Management: My experience in community management and social media allows me to connect with audiences and foster a sense of belonging, essential for any mental health-related organization. 📞 Customer Service: I approach my work with a customer-centric mindset, ensuring that clients receive the care, attention, and responsiveness they deserve. My Qualifications: 🎓 Mass Communications (Public Relations) from the University of South Florida 📚 Certified Digital Marketing Professional (CDMP) by the Digital Marketing Institute of Ireland 🔗 Additional Information: I'm an INFP, often referred to as "The Mediator," which reflects my reserved, open-minded and understanding nature.
    Featured Skill Live Chat Operator
    Administrative Support
    College & University
    Career Coaching
    College Essay
    Virtual Assistance
    Project Management
    Customer Support
    Business Development
    Social Customer Service
    Communications
    Digital Marketing
    Customer Service
    Content Writing
  • $15 hourly
    • 4.7/5
    • (7 jobs)
    Good day! My name is Mikhail Dempster and I am a results-driven professional with over 8 years of experience in providing exceptional customer service and resolving complex customer issues, I believe I have the skills and expertise to make a valuable contribution to your team. Throughout my career, I have demonstrated a strong commitment to providing superior customer service and exceeding customer expectations. My experience as a Team Manager, Mentor, and SME has equipped me with the skills to effectively manage teams, provide training and upskilling opportunities, and answer questions promptly. In my previous roles as a Customer Service Support and Technical Support professional, I have also developed the ability to handle a high volume of customer inquiries, prioritize urgent issues, and resolve them promptly. As a driven and dedicated individual, I am willing to work diligently to ensure that I exceed all expectations in this role. I am a quick learner, a problem solver, and a team player. My excellent communication skills, combined with my proficiency in website management and CRM platforms, will enable me to provide effective solutions to customers while collaborating effectively with internal teams. My experience includes: Technical Support: -Cryptohopper - Autotrading Cryptocurrency Bot -Market Hero Customer Service Representative: -Amazon (Inbound calls, Live chat) -Lyft (Email Support via Zendesk) -HGS Jamaica (Cigna Insurance - Inbound calls) -TouchNote(Email Support via Zendesk and Chat Support -Market hero ( Live chat via Intercom) -Cryptohopper(Live chat and email support via Freshdesk and Freshchat) My other skills include: -Website Management/ CRM -4 years of Data-Entry -Transcription Versed in email marketing Market hero Jira Zendesk Intercom Shopify I am excited about the opportunity to join your team and make a valuable contribution to your organization. Thank you for considering me. I look forward to discussing my qualifications further. Thank you for your time and do enjoy the rest of your day
    Featured Skill Live Chat Operator
    Technical Support
    Customer Service
    Microsoft Word
    Interpersonal Skills
    Proofreading
    Microsoft Excel
    Answered Ticket
    General Transcription
    Customer Support
    Ticketing System
    Intercom
    Zendesk
    English
  • $16 hourly
    • 4.1/5
    • (6 jobs)
    I have been doing customer service for... well, years. As a seasoned and dedicated professional, I am confident that I can become an immediate asset to your team. I am a versatile and extremely driven individual, with a clear goal to succeed. I am always energetic and eager to learn new skills, I am flexible, reliable and possess excellent time keeping skills. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Highlights of my experience include the following: Scheduling, greeting customers in fast-paced areas, answering phones, taking messages, transferring calls, resolving issues/complaints, filing, data entry, etc. Demonstrating proficiency in Microsoft Word, Excel, Spreadsheet, and Outlook. I excel at providing excellent communication and first-hand experience with customer challenges, so I use innovative approaches to problem-solving. I am always highly enthused about my work and the tasks ahead.
    Featured Skill Live Chat Operator
    Customer Service
    Online Chat Support
    Office Administration
    Inventory Management
    Shift Scheduling
    Email Communication
    Data Entry
    Typing
    Microsoft Office
  • $11 hourly
    • 4.4/5
    • (21 jobs)
    An expert digital marketer with years of experience developing sophisticated digital marketing campaigns. I also possess an in-depth understanding of the latest digital marketing trends and technologies, which I use to create effective and efficient campaigns that drive business growth. I am a certified search marketer (DMHQ), an expert in Task Management, Customer Service Representation, WordPress, Article Writing, Link Building, E-Commerce Management, YouTube SEO, Pinterest, Market Research, Kajabi, Customer Avatars, Keyword Research, Amazon Product SEO, and Facebook Ads Management, I also have years of experience in Computer Software, Networking, Computer Hardware Installation as well as a Social Media Marketing for an internet radio station for over 3 years providing customer support, I have also done sales and development for an online marketplace. I also explore my talents through music production, including operating a music studio in Jamaica. I bring my creative and technical skills to my work, as well as my love for music production. For those seeking professionalism, an outstanding and extensive skill set and years of experience look no further. Specialties: - Excellent Written & Verbal Communication Skills - Market research - WordPress - Canva - Audio Editing/Mixing - Eventbrite - Godaddy - Premiere Pro Video editing - Search Marketing - Photo Editing - Customer Avatars - Article writing - Dedication, Hard Work & Time Management - Highly Creative - Excellent Analytic & Problem-Solving Skills - Facebook Marketing - Internet research - Customer Service & Support - English Tutoring - Google Drive - Powerpoint - Task Management/Coordinator - Reports & Research Skills - Computer & Internet Savvy - Proficient in MSWord, Hubspot, MSExcel, Facebook Ads Manager, Google Webmaster Tools, Google Analytics, Cpanel X, Asana, Merchantry, Living Social, Slack, APAC, Etsy, MS Outlook along with many others and able to learn new programs quickly.
    Featured Skill Live Chat Operator
    Customer Service
    Management Skills
    Customer Support
    Search Engine Optimization
    Search Engine Marketing
    Social Media Marketing
    Digital Marketing
    Data Entry
  • $20 hourly
    • 4.3/5
    • (9 jobs)
    Need help showing up online while you handle the big-picture stuff? I’m a Marketing-Savvy Virtual Assistant with 5+ years of experience helping service providers, coaches, and real estate pros grow their visibility, build connection, and convert leads through: ✅ Strategic content creation (Instagram, threads, carousels) ✅ Email marketing (Flodesk, Mailchimp, Kajabi, ConvertKit) ✅ Canva graphics & branded templates ✅ Blog writing & repurposing content ✅ Facebook group setup & management ✅ Executive-level admin & client communication I blend marketing strategy + customer service smarts to help you stay consistent and connected to your audience—without the burnout. 💡 Whether you're launching a new offer, trying to stay consistent on social, or finally setting up that newsletter list—you don’t have to do it all alone. Let’s talk about how I can support your content, systems, and sanity. Skills: Virtual Assistant Marketing Assistant Canva Email Marketing Content Creation Blog Writing Newsletter Writing Social Media Management Instagram Marketing Facebook Group Management Real Estate Marketing Copywriting Flodesk Mailchimp ConvertKit Notion Admin Support Executive Assistant
    Featured Skill Live Chat Operator
    Marketing
    Canva
    Communications
    Microsoft Excel
    Social Media Content
    CRM Software
    Customer Support
    SaaS
    Customer Relationship Management
    Email Communication
    Email Support
  • $25 hourly
    • 4.5/5
    • (26 jobs)
    I’m a multi-talented freelancer offering expert support in virtual assistance, web design, and content creation. With over 9 years of experience as a Virtual Assistant and Corporate Secretary, I specialize in administrative support, calendar and email management, and optimizing workflows using tools like ClickUp, Trello, and Asana. For the past 2 years, I’ve been creating custom Wix websites, delivering visually appealing, user-friendly designs tailored to each client’s unique needs. Additionally, my 1 year of experience as a Digital Project Manager has honed my skills in coordinating projects, improving team collaboration, and ensuring timely delivery of objectives. Whether you need seamless administrative support, a stunning new website, or help managing and optimizing workflows, I can provide solutions to help your business thrive. Explore My Specialized Profiles: **Virtual Assistance & Project Management **Wix Website Design **Digital Content Creation & Management Let’s work together to achieve your goals—reach out today, and let’s discuss how I can help!
    Featured Skill Live Chat Operator
    Social Media Content
    Wix
    Project Workflows
    Project Management
    Form Completion
    Online Chat Support
    Travel Planning
    Email Communication
    Administrative Support
    Office Administration
    Phone Communication
    Communications
    Email Support
    Content Creation
    Social Media Management
  • $20 hourly
    • 4.9/5
    • (79 jobs)
    I’m a highly skilled Customer Service Manager and Virtual Assistant with a strong background in providing exceptional support across multiple platforms. My experience spans chat, email, phone support, and data entry, where I’ve utilized systems such as Shopify, Shipstation, Zendesk, Etsy, PayPal, Slack, and managed social media for TikTok and Meta for Business. In my role as an Executive Assistant to a CEO, I successfully led a team of agents, administrative assistants, and phone representatives, overseeing daily operations and ensuring smooth business alignment. I’ve developed advanced CRM skills with tools like Zoho CRM, Clique, RingCentral, Kixie, Sinch Message Media, and more. With a proven track record of helping businesses grow and a passion for learning new skills, I’m ready to bring my expertise to new projects and help businesses achieve their goals.
    Featured Skill Live Chat Operator
    Blog Writing
    Receptionist Skills
    General Transcription
    Customer Service
    Lead Generation
    Supervision
    Telemarketing
    Email Communication
  • $12 hourly
    • 4.0/5
    • (7 jobs)
    I have a drive to bring excellence. I believe in placing my best foot forward for a good first impression but also to follow up on that with consistently good work and great attitude. I am highly experienced and versatile in Sales and Customer Service Support with a broad skill set, encompassing sales, email, phone assistance, technical support, and customer service. With years of customer service expertise, sales, technical skills and assisting with business development. I have honed my abilities to provide top-quality support in various sectors, including Car Sales, IT, Billing, Technology, Art, Hazardous Area Equipment and E-commerce. Additionally, I possess proficiency in numerous software tools and platforms, allowing me to efficiently manage projects, customer relationships, communications, and more. Professional Experience: With my experience as a Sales Representative, Customer Service Agent, Technical and Business Develop Representative, I have successfully handled a diverse range of tasks, including building client relationships, cold calling, email management, calendar organization, financial matters, sales of product and services, and scheduling meetings with clients. My exceptional communication skills enable me to handle phone, chat/text and email interactions with finesse and professionalism. Technical Skills: CRM Software: Skilled in Core, Dealersocket, Apollo, Eleads, Vinnconnect, Tekion, HubSpot CRM, Freshdesk, and Salesforce CRM, facilitating efficient customer relationship management. VoIP Software: Familiar with RingCentral, RingPlan, Bria, Apollo, Kixie, Openphone and Freshworks, enabling seamless voice communication. Scheduling Software: Knowledgeable in Calendly for efficient appointment scheduling. Productivity Software: Skilled in Microsoft Office, Asana, ClickUp and Google Workspace for seamless task execution. Communication Software: Adept at using Slack, Skype, WhatsApp, Telegram, Zoom, and Microsoft Teams for seamless team collaboration and client communication. Additional Skills: Exceptional time management and organizational abilities for efficient task handling. My adaptability and proficiency in a wide range of skills make me an asset in any professional setting. I work well with my peers, and I'm adaptable to any work environment. I have developed a strong composure when working under stress. I'm reliable, so you can expect me to stick it through until the task is complete. I do not shy away from hard work, and if we are good fit to work together, I would be eager to utilize my expertise in sales and customer service to assist you in achieving your business goals and delivering outstanding results. Let me handle the workload, so you can focus on what truly matters. Yours respectfully, Jovaughn Williams
    Featured Skill Live Chat Operator
    Technical Support
    Sales
    Social Media Marketing Plan
    Digital Marketing Strategy
    Content Marketing
    Paid Media
    Business Development
    Copywriting
    Marketing
    Cold Calling
    Email Communication
    Online Chat Support
    Email Support
    Phone Support
    English
  • $5 hourly
    • 4.4/5
    • (3 jobs)
    • I am enthusiastic, have a lot of patience, easy to learn, people person, dedicated, and determined. • Good communication skills, technical support expert, Instagram marketing, Zendesk expert, Google doc expert, Administrator, knowledgeable at SQL, Windows server, and office 365. •Certified in Microsft word, excel, PowerPoint, spreadsheet, and database. Certificate in Supervisory Management.
    Featured Skill Live Chat Operator
    ClickUp
    Supervision
    Administrative Support
    Microsoft Server
    Citrix
    Technical Support
    Telegram
    Slack
    Customer Support
    Zendesk
    Online Chat Support
  • $14 hourly
    • 4.9/5
    • (6 jobs)
    Dear Hiring Manager, I am writing to express my strong interest in joining your team as a valuable asset. I have a Bachelor's degree in Business Administration with a major in Productions and Operations Management and a minor in Finance. With over four years of experience in the customer service industry, I am confident in my ability to meet the requirements of the role. My experience includes the following: Technical Support: Handling inbound calls and live chat for Amazon, -Providing email support for Lyft and TouchNote via Zendesk -Managing SMS, Facebook, and webchat interactions for Hammer Corp and Offerup. -Managed client scheduling and appointments, ensuring organization and efficiency for a beauty salon. -Operations Support for Fast-Growing Food Delivery Service I am proficient in using essential tools such as Slack, Skype, Hangout, Zendesk, Gorgias, Intercom, Freshdesk, Live Chat, Chatra, Superphone, Project Broadcast, SquareUp, Salesmsg, Onfleet and CRM backends. As a fast learner, I am committed to delivering the highest level of service to customers. My experience has taught me to think quickly and demonstrate patience while assisting others. I am confident in my ability to exceed client expectations and contribute to your company's success. My extensive years of experience, combined with my proven track record of successfully tackling a variety of challenges, positions me as a valuable asset to your organization. Throughout my career, I've demonstrated my ability to adapt to evolving industry trends and technologies, ensuring that I remain at the forefront of best practices. I am committed to ongoing professional development and staying updated on industry advancements, ensuring I can bring fresh insights and ideas to your organization. Thank you for considering my application. I look forward to discussing how my skills align with your company's goals in more detail. Please feel free to contact me at your convenience. Sincerely, Tramaine Amos
    Featured Skill Live Chat Operator
    Customer Engagement
    Analytics
    Project Management
    Project Planning
    Administrative Support
    Translation
    Project Timelines
    Problem Solving
    Customer Support
  • $18 hourly
    • 5.0/5
    • (30 jobs)
    With over 12 years of proven success supporting CEOs, building departments from the ground up, and managing cross-functional global teams, I bring high-level strategy and hands-on execution to every project. I’ve worked as a Senior Manager, Chief Executive Assistant, Director of Talent Acquisition, Project Manager, Marketing Lead, and CRM Specialist, delivering results for start-ups and scaling companies alike. 🔹 Here’s what I bring to your business: ✅ Executive Assistance – Calendar management, inbox handling, internal communication, and C-suite support with complete confidentiality. ✅ Recruiting & Onboarding – Full-cycle hiring, ATS management, interviews, onboarding docs, and employee handbooks. ✅ Project Management – SOP development, task delegation, team oversight, and milestone tracking using tools like Asana, Smartsheet & Basecamp. ✅ Marketing & Content Management – Website oversight, SEO collaboration, email campaigns, blog scheduling, and graphic design coordination. ✅ Customer Service & CRM – High-level support using Zendesk, HubSpot, Salesforce, and Shopify. ✅ Payroll & Admin – Time tracking audits, payroll reporting, QuickBooks familiarity, and contractor support. 💼 Tools I Use: TimeDoctor • QuickBooks • BambooHR • Salesforce • HubSpot • Trainual • Canva • WordPress • Shopify • ADP WorkMarket • Setmore • Zendesk • Smartsheet • Asana • Basecamp • and more I’m fluent in English, detail-oriented, proactive, and highly dependable. I work independently and also thrive in team environments. My clients value me for my ability to see both the big picture and the fine details, making things happen behind the scenes with efficiency and excellence. Let’s connect! I’m responsive, professional, and ready to help you take your operations to the next level.
    Featured Skill Live Chat Operator
    Customer Service
    Customer Support
    Data Integration
    Administrative Support
    Graphic Design
    Project Management
    Executive Support
    Microsoft Excel
    Shopify
    Email Communication
    Data Entry
  • $11 hourly
    • 0.0/5
    • (0 jobs)
    Well-qualified customer service proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
    Featured Skill Live Chat Operator
    Travel Planning
    Shopify
    Gorgias
    Asana
    Microsoft Office
    Dropbox
    Data Entry
    Customer Service
    Slack
    SAP BusinessOne
    Sage 50cloud
  • $18 hourly
    • 4.9/5
    • (26 jobs)
    I'm a goal-driven and ardent professional with years of experience in sales management, customer support, and Marketing. having over 15 years experience in the field my responsibilities ranged from coordinating and handling the day to day operations of the sales dept as well as supervising a diverse team of agents. I am highly motivated and multifaceted, I believe true accomplishment comes from handling situations that aren't always foreseeable. Having to handle a myriad of complex customer queries and concerns daily has cultivated my appetite for solving issues. My core people skills have allowed me to be extremely versed in understanding the importance of providing high-quality service in the field of business and E-Commerce. I am extremely passionate about anything I do, and as such, I am always striving for the absolute best, I believe in exhausting all resources within reachable confines in getting not only the job done but also creating a quality takeaway experience for my customers/client. Working in the field of Customer Service, Sales & Marketing both online and face-to-face has provided me with the opportunity of performing several tasks including but not limited to: – Sales Executive (Leading prospecting & Closing) – Research online and data entry from different formats/websites and ensure accuracy on tasks given. – Responding to customer inquiries via email and chat services through Zendesk. – Identify customers’ needs and provide the first call and preferred contact resolution. – Using the requisite CRM systems and applications to respond to customers’ needs and admin payment tools along with customer login platforms to verify and validate customers' accounts. – Building successful relationships with members of the team. – Conducting and participating in meetings for up-skills training and meetings. – I currently possess an associate degree in Business Administration, with a major in Marketing – Sales & Marketing Management Responsibilities: Manage customer database, managed benefits, enrollment, procedures. Participated in Sales demo presentation, negotiations, responsible for the day to day operations of the Sales & Marketing dept. conducting coaching sessions for the team member, Providing training sessions for prospecting activities, receivables management by maintaining customer relationships, account management, Networking, Promotion planning, and Market research.
    Featured Skill Live Chat Operator
    Freshdesk
    Light Project Management
    Inbound Inquiry
    Zendesk
    Email Support
    Sales Optimization
    Order Fulfillment
    Community Management
    Customer Support
    SaaS
    Chat & Messaging Software
    Technical Support
    Critical Thinking Skills
    Business with 10-99 Employees
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    I have worked in the biochemist field for six years.Where I was trained in a reputable institution. I have gained a lot of experience in this field hence I am well experience and fit for the world of work. This field highlights my personality such as patience, willingness to help and persuasive. My main focus is to ensure that my customers need are met.
    Featured Skill Live Chat Operator
    Quantitative Analysis
    Biology
    Microbiology
    Chemistry
    Microsoft Word
    Microsoft Excel
  • $18 hourly
    • 5.0/5
    • (2 jobs)
    Experienced Human Resource Manager with over 6 years in the industry predominantly focusing on networking, building relationships, training with a demonstrated history of working in the outsourcing/offshoring industry. Certified Project Manager, Learning and Development Specialist and CSR trainer. Resourceful, organized and outstanding leader with exceptional interpersonal skills.
    Featured Skill Live Chat Operator
    Applicant Tracking Systems
    Business Consulting
    Executive Support
    IT Recruiting
    Leadership Skills
    Recruiting
    Customer Service
    Employee Relations
    Human Resource Management
    Interpersonal Skills
    LinkedIn Recruiting
    Staff Recruitment & Management
    Data Entry
    Client Management
    Staff Orientation & Onboarding Materials
  • $50 hourly
    • 4.9/5
    • (5 jobs)
    I'm a professional music producer with a great amount of songs mixed, mastered and delivered with excellence. I've worked in this field for over a decade and been successful. I am grateful to be working alongside the likes of numerous famous artists and record labels.
    Featured Skill Live Chat Operator
    Celemony Melodyne
    Audacity
    Podcast
    Audio Post Production
    Noise Reduction
    Audio Restoration
    Audio Recording
    Sound Mixing
    Audio Effects
    Audio Editing
    Audio Mastering
    Audio Production
  • $20 hourly
    • 5.0/5
    • (12 jobs)
    My name is Gabrielle. I am currently a Secretary at the Ministry of Labor and Social Security. While there, I have exercised my skills in attentive and accurate listening, typing, taking meeting notes etc. With those skills, I am very qualified to be a transcriptionist, proofreader and editor. I am able to transcribe interviews, podcasts, meetings, audio and video tapes. My aim is to provide my clients with exceptional service that will also advance me further in experience and knowledge.
    Featured Skill Live Chat Operator
    Spreadsheet Software
    Clerical Procedures
    Database
    Content Editing
    Administrative Support
    Proofreading
    Company Research
    Meeting Notes
    English
    Data Entry
    Typing
    Microsoft Office
  • $150 hourly
    • 0.0/5
    • (0 jobs)
    I am a young professional cinematographer who is based in the Caribbean. I have a strong knowledge of recording film, television production, and music video. I am also versed in using the different video editing software tools. I am fluent in these programs, allowing me to cut and edit the footage more efficiently to provide a quick final product for my clients. As a professional, I also use strong attention to detail to ensure each scene is precise and well taken.
    Featured Skill Live Chat Operator
    Video Editing
    Video Production
    Film Editing
    Videography
    Video Editing & Production
    Film & Video
  • $12 hourly
    • 5.0/5
    • (12 jobs)
    I am a very hardworking individual and I do believe that I possess the necessary skills, personality and positive approach to whatever task I am assigned, which makes me a suitable candidate for any position I am offered within your organization. I have over 8 years experience in customer service and has had call center experience for these years. I am passionate about learning new things and taking on new tasks that challenge my skills. I believe in loyalty and diligence when it comes to working and dealing with people especially when it comes to working for an organization. I believe that I should be courteous and sincere but also firm to what is to be done. I am capable, reliable, and trustworthy and I have a positive attitude toward working. I work hard, learn quickly and capitalise on any opportunity given to increase productivity and therefore help in achieving the organisation’s corporate aims and objectives. I look forward to working with you.
    Featured Skill Live Chat Operator
    Virtual Assistance
    Audio Transcription
    Customer Service
    Product Knowledge
    Customer Support
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Answered Ticket
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Experienced Data Analyst | Delivering Actionable Insights for Informed Decision-Making Are you seeking a skilled data analyst to drive your business forward with data-driven insights? Look no further! With a proven track record in data analysis and visualization, I specialize in transforming complex datasets into actionable insights that empower informed decision-making. As an experienced data analyst, I offer expertise in: Data Cleaning and Preprocessing: I excel at cleaning and preprocessing raw data to ensure accuracy and completeness, laying the foundation for robust analysis. Statistical Analysis: Leveraging advanced statistical techniques, I uncover patterns, correlations, and trends within datasets, providing valuable insights into business operations and performance. Data Visualization: I have a keen eye for design and utilize industry-leading tools such as Power BI and Tableau to create visually compelling dashboards and reports that facilitate data-driven decision-making. Cross-Functional Collaboration: I thrive in collaborative environments and effectively communicate findings to stakeholders across departments, translating technical insights into actionable business recommendations. Whether you're looking to optimize marketing strategies, improve operational efficiency, or enhance customer experiences, I am dedicated to delivering high-quality data analysis solutions tailored to your specific business objectives. Let's collaborate to unlock the full potential of your data and drive success for your organization. Contact me today to discuss how I can support your data analysis needs on Upwork!
    Featured Skill Live Chat Operator
    Microsoft Office
    Typing
    General Transcription
    Active Listening
    Microsoft Access
    Data Visualization
    Statistical Analysis
    Java
    Python
    Tableau
    Microsoft Power BI
    MySQL
    Microsoft Excel
    Data Entry
    Microsoft Word
    English
  • $15 hourly
    • 4.3/5
    • (14 jobs)
    ​To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth. During my employment I intend to be an astute learner and the best performer in your organization. So that I can build an innovative career in your esteemed organization by using my skills and other significant talents.
    Featured Skill Live Chat Operator
    Administrative Support
    Microsoft Server
    Microsoft Office
    Technical Support
    Customer Support
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    I am an Online Content Writing Expert and Copywriting Specialist with a Bachelor of Arts Degree in Communication Arts and Technology from the University of Technology, Jamaica and more than 10 years experience in the field. I create compelling content that will attract the intended target audience. As a published author, writing is my vocation and avocation. I live by Aristotle's philosophy that excellence is not an act but a habit for we are what we repeatedly do. My client's success is also my responsibility and with hard work, clear communication, trust and consistency we'll both succeed.
    Featured Skill Live Chat Operator
    Social Media Account Setup
    WordPress
    Adobe Creative Suite
    Localization
    Canva
    Translation
    Microsoft Office
    Blog Content
    Blog Writing
  • $15 hourly
    • 3.0/5
    • (2 jobs)
    I am professional with years of experience providing support on a number of levels, through administrative, customer, technical to managerial and more. I have great reasoning skills, adapt well to changing conditions, can adhere to strict time requirements as I have excellent time managing skills. I have experience in: Photography Photo editing Proof reading Networking support I have great interpersonal and communication skills I also have a background in acting and voice-overs Familiar with Microsoft Teams Microsoft Excel Microsoft Word Google Meet Google Sheets Google Drive Skype Zoom Trello Slack Instagram Facebook Twitter Dropbox I pick up new tasks very quickly and always eager to learn and develop new skills.
    Featured Skill Live Chat Operator
    Analytics
    Virtual Assistance
    Email Support
    Administrative Support
    Computer Assembly
    Cisco Certified Network Associate
    Computer Network
    Technical Support
    Customer Support
    Computer Maintenance
    Technical Writing
  • $30 hourly
    • 4.9/5
    • (93 jobs)
    - Top Rated Upwork Contractor - More than 4,000 hours worked - 97% Job success score - Well over 3,000 Infusionsoft hours worked Hi my name is Racquel and I’m an Infusionsoft expert with more than 3 years’ experience working with the Infusionsoft platform. I am able to harness the power of Infusionsoft to do my Client’s bidding, using my skills to grow their business and free up their time. With 3,000+ Infusionsoft hours worked I have been performing tasks such as: - Building automation campaigns - Using the Campaign Builder to create complex sales funnels - Lead scoring - Campaign Testing - Creating nurture campaigns - Infusionsoft Reporting - Creating webforms - Landing page creation - Email broadcasts - Scheduling emails - Setting up my Clients’ App - eCommerce setup - Importing and exporting contacts - List Management - List segmentation - Tagging - Data Cleanup - Integrations - … And more I have been able to successfully use my Infusionsoft skills to manage lists ranging from 20,000 to over 300,000 contacts, create campaigns that generate thousands of dollars in revenues, create web forms that ring in much needed leads, institute proven tagging systems that sends contacts down the right path, and generally make sure that my Clients’ app work as it should. I am hardworking, dependable, and loyal as is evidenced by my long standing Upwork contracts. Rest assured that I will always give you my best. I am an independent contractor so you can take comfort in the fact that I will be the one working with you and no one else. As a native English speaker I have excellent English written and oral communication skills, problem solving and organizational skills. Before working together I prefer to have a Skype interview as this has been proven to be the best way to determine if we will be a good fit. Thank you for taking the time to read my profile. I look forward to hearing from you.
    Featured Skill Live Chat Operator
    Keap
    Project Management
    Marketing Analytics
    Campaign Management
    Email Campaign Setup
    Keap Marketing
    Automation
    Mailchimp
    Audience Segmentation & Targeting
    Landing Page
    Administrative Support
    Business with 1-9 Employees
  • $14 hourly
    • 2.2/5
    • (1 job)
    Excellent writing skills. Great efficiency. Ability to type at a rate of up to 50 words per minute. Great multitasking skills. Excel Spreadsheets and formula writing. Excellent use of Microsoft Excel, Word and other applications. Great Web Navigation skills. Efficient in large scale team scheduling.
    Featured Skill Live Chat Operator
    Workforce Management
    Troubleshooting
    Social Media Content
    Customer Service
    Technical Support
    Operations Analytics
    People Management
    Typing
    Microsoft Word
    Customer Support
    Data Entry
  • $9 hourly
    • 0.0/5
    • (0 jobs)
    With over 5 years of experience in customer service, I've developed strong communication and problem-solving skills, allowing me to efficiently handle client concerns and provide personalized solutions. My experience in marketing and sales has equipped me with the ability to promote services and turn inquiries into sales. Additionally, my background in health insurance enables me to assist clients with coverage alternatives and claims, breaking down complex medical terminology into understandable language. In customer service, I've utilized CRM tools to manage client interactions, track progress, and analyze data to improve customer satisfaction. My tech-savviness has allowed me to quickly adapt to new software and systems, ensuring seamless client experiences. In sales, I've excelled in appointment setting, leveraging my communication skills to schedule meetings and drive sales growth. My experience has taught me the importance of building rapport with clients, understanding their needs, and providing tailored solutions. As an HR Assistant, I've supported recruitment efforts, coordinated interviews, and maintained accurate records. I've worked closely with hiring managers to ensure a smooth hiring process, utilizing my organizational skills to prioritize tasks and meet deadlines. Throughout my experience, I've demonstrated strong interpersonal skills, problem-solving abilities, and effective communication. I'm confident that my skills and experience make me a valuable asset in healthcare-related professions, and I'm excited to leverage my expertise in a new role
    Featured Skill Live Chat Operator
    Data Entry
    Virtual Assistance
    English
    Cold Calling
    Customer Service
    CRM Software
    Sales
  • $25 hourly
    • 4.3/5
    • (4 jobs)
    "Shaniqueka was responsive, and proactive communicator, and complete the work well." "Shaniqueka helped our business move forward. She does her work with excellence, attentive to the important details. She communicates well. Her comprehension is top notch." With over 16 years experience! I am ready to serve you my customers! I will go the extra mile to ensure your satisfaction. I am dedicated, a fast learner, quick thinker who has strong integrity. I love a challenge and I do well with problem-solving. My strong suit is software manipulation, anything to do with technology. My leadership skills are immaculate and I work well with people. Give me a chance to take your project to the next level!
    Featured Skill Live Chat Operator
    Problem Solving
    Survey Design
    ArcGIS Online
    Database
    Big Data File Format
    GPS
    GIS
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