Hire the best Live Chat Operators in Masaya, NI

Check out Live Chat Operators in Masaya, NI with the skills you need for your next job.
Clients rate Live Chat Operators
Rating is 4.7 out of 5.
4.7/5
based on 1,947 client reviews
  • $18 hourly
    Hola!! qué tal My name is Ana Reyes, I'm a Spanish teacher from Nicaragua y Costa Rica . My mother tongue is Spanish and I also speak English fluently. I am writing to you to present my specialized services in completing Spanish assignments for primary and secondary students. With a solid academic background and experience in teaching Spanish, I am committed to supporting the educational development of students, helping them improve their language skills and academic performance. I offer a personalized approach tailored to the specific needs of each student, ensuring they understand key concepts and can apply them effectively in their assignments and exams. My services include: Preparation of tasks and works in Spanish. Advice on grammar, spelling and writing. Support in understanding texts and literary analysis. Preparation for exams and school tests. My goal is to provide academic support that not only makes it easier to complete assignments, but also fosters a love of learning and self-confidence in students. I am convinced that my experience and dedication can be of great value to your students. I offer productive tutoring sessions to enhance the Spanish language. I also provide voice over tracks and I guarantee accurate translations and proofreader service. Feel free to contact me. I am an outgoing, creative, and passionate individual. I have been able to use these soft skills through teaching Spanish and English for children and seeing the joy and desire they have to learn. also if you need to do some homework for your children, or even for yourself, I can do the homework for you. As a Virtual Assistant, I am able to perform any administrative and data entry tasks you . I'll always complete the work you need before the all deadlines thanks to my great time management skills. Spanish spell checker I am a professional of grammar in Spanish. I'm from Central America. I love writing. I know how to work with people and I have experience in social communication. I also have a great experience in spell-checking. As well I'm professional in video editing, photography, logo design, and social media management with experience in creating unique visual content for all types of projects. Whether you need a corporate video, social media content, a creative photo session, or an edit that highlights the best of your event, I’m here to help! My husband works alongside me as my assistant, ensuring that we deliver the best results for every project. **Services I offer:** • **Video Editing:** (Adobe Premiere Pro, Final Cut Pro, DSLR camera operation) Cutting, assembly, color correction, subtitles, chroma key, and much more. Each project is customized to ensure your message is delivered as clearly and professionally as possible. • **Professional Photography:** (Adobe Photoshop and Lightroom, DSLR camera operation) Photography sessions for products, events, portraits, or any type of project that requires perfect visual capture, as well as RAW photo development. • **Custom Logo Design:** (Adobe Illustrator) I create logos that tell the story of your brand, aligned with your values and the message you want to convey, as well as graphic material for businesses. If your brand needs an update, I offer logo redesigns that keep the essence but with a more modern and attractive approach. • **Social Media Management:** I handle planning, creating, and posting relevant content for your brand, ensuring that your social media presence is consistent and attractive. **Why choose my services?** • **Guaranteed quality:** I focus on delivering results that exceed your expectations. • **Creativity:** Each project is a new opportunity to explore fresh and original ideas. • **Timely delivery:** I understand the importance of deadlines and always commit to delivering the work on time. **Skills:** • Professional photography and advanced image editing. • Video editing and production (Adobe Premiere Pro, Final Cut Pro). • Graphic design and logo creation. • Digital marketing and social media management. • Effective communication and teamwork. If you’re looking to give a professional and creative touch to your visual content, feel free to contact me. It will be a pleasure to work with you! Let’s talk, and together we’ll create something amazing!
    Featured Skill Live Chat Operator
    Adobe Premiere Pro
    Adobe Illustrator
    Adobe Photoshop
    Adobe Lightroom
    English to Spanish Translation
    Translation
    English
    Office Administration
    Teaching Spanish
    Spanish to English Translation
    Latin American Spanish Accent
    Education
  • $9 hourly
    Hi my name is Donald, I'm 43 years of age, I consider myself a fast learner, very flexible and able to adjust to any type of job environment. I'm able to fulfill my daily task and do well as a team player. Capable of understanding situations and turning them in to a positive situation. I've been in the call center industries for 13 years now and gained all my skills from working in different ecommerce campaigns as well as sales, appointments settings , technical support, email handling, Legal Collection, Quality Assurance, Virtual Assistant, Receptionist, Customer Service Etc.. Base on this short description of myself I feel I'm the right person for the job position and be able to grow with the company.
    Featured Skill Live Chat Operator
    Customer Support
    Lead Generation
    Customer Service
    Virtual Assistance
    Quality Assurance
    Email Communication
    Salesforce CRM
    Sales
    Legal Assistance
    Spanish
    Email Support
    Zendesk
    English
  • $10 hourly
    I am a bilingual professional graduated from the career of Social Communication with more than 6 years of experience in the customer service area and virtual assistance. I have worked for different companies in the United States, Latin America and Europe with a high satisfaction rate from my employers. I have also worked as Virtual Assistant. I have pretty good people skills, I am very professional and proficient, reliable, work committed, oriented to goals and I do not have problems working under pressure no matter how hard or big the task at hand is. CRM software I can perfectly use: Fresdesk Freshcalls VBX Basecamp Amazon Shopify Google apps Other plataforms
    Featured Skill Live Chat Operator
    Customer Service
    Sales
    Customer Experience Research
    Administrative Support
    English to Spanish Translation
    Answered Ticket
    Interpersonal Skills
    General Transcription
    QA Management
    English
    Call Center Management
    Spanish
    Online Chat Support
  • $23 hourly
    I'm an architect with over 6 years of experience in solid wood furniture design. If you need visuals and technical drawings for your woodworking project, I'll gladly help! Proficient at: -AutoCAD 2D -Sketchup and LayOut -Vray for Sketchup -Adobe Photoshop
    Featured Skill Live Chat Operator
    V-Ray
    2D Drafting
    Rendering
    Furniture Design
    Autodesk AutoCAD
    SketchUp
    3D Design
    3D Modeling
  • $7 hourly
    I am a responsible person, who likes to get to work on time. I´m always willing to help others without expecting some kind of reward. I´m used to work under pressure and goals, able to multi task and exceed expectations. Everyday at work is different because we learn new things everyday. My work experience is based on a wide variety of positions that have help me increase my knowledge as a person and as a professional. For the last 4 years i have been working in the call center industry. I have experience in collections (1st Party, 3rd Party, Commercial) customer service, sales and more. I have all the necessary tools to work from home as a virtual assistant. (High speed internet, good computer, headsets, quiet environment.
    Featured Skill Live Chat Operator
    Quality Assurance
    Debt Collection
    Customer Support
    English to Latin Translation
    Customer Service
    Lead Generation
  • $9 hourly
    Looking forward to establish and consolidate myself in a company to apply and expand my knowledge and experience in different areas and develop professionally for the good performance of the assigned functions in the required fields.
    Featured Skill Live Chat Operator
    Jazz
    Saxophone
    Music
    Adobe Creative Cloud
    Communications
    Sales
    Lead Generation
    Live Interpretation
    Appointment Setting
    Customer Service
    Computer Skills
    Outbound Sales
    Email Support
  • $12 hourly
    Act with integrity, show emphaty, bias for actions are highly important not only for a role but for life. I have been in the customer service industry for over 10 years. And I have gained excellent communication skills in both English and Spanish, and I´m starting learning French. I'm detail-oriented and I'm a great team player that can also work with minimum supervision as I do my very best in everything I do.
    Featured Skill Live Chat Operator
    Telemarketing
    Cold Calling
    Appointment Scheduling
    Social Media Replies
    Data Entry
    Translation
    Teaching Spanish
    Email Communication
    Problem Solving
    Critical Thinking Skills
    Communication Skills
    Customer Retention
    Customer Satisfaction
    Email Support
    Online Chat Support
  • $9 hourly
    Thank you so much for taking the time to read my profile. I have worked for the Call Center industry for 2+ years now. I've learned how to provide outstanding customer service using my soft skills. I've been providing support to customers in the food industry via live chat; every week I helped hundreds of customers with their store experiences, with frequently asked questions, health concerns, mobile application issues, etc. Also, I had worked with realtors and real estate investors making cold calls to distressed home sellers and marketing properties through Facebook. I am a fast learner, and I am always committing to the activity that is assigned to me, I am open to feedback and open to improve my areas of opportunities, so I can provide the best service.
    Featured Skill Live Chat Operator
    Microsoft Excel
    Data Entry
    Adobe Creative Suite
    Customer Support
    Management Skills
    English to Spanish Translation
    Customer Service
    Digital Photography
    Online Chat Support
    Email Support
  • $15 hourly
    Support and Service Engineer with more than 7 years of experience in the industry, specialized in providing technical assistance to customers both onsite and remotely. Dedicated on resolving issues efficiently and delivering effective solutions that ensure customer satisfaction. My goal is to apply my solid knowledge and experience accumulated throughout my career to achieve new achievements and face exciting challenges. I enjoy working as a team and proactively suggesting innovative ideas to enhance the workplace atmosphere and optimize operational efficiency.
    Featured Skill Live Chat Operator
    Technical Support
    Customer Service
    IT Support
    Computer Network
    Network Engineering
    Office 365
  • $15 hourly
    👨🏻‍💻Tech-Savvy 🔍Detail-Oriented 🌐Resourceful 🗣️Proactive ⭐⭐⭐⭐⭐ Your expert partner in Workforce Management, Operations, Project Management, Virtual Assistance, and Admin Support is here! Are you seeking a skilled professional with expertise in Workforce Management, Operations, Project Management, Admin Assistance, and Customer Service? Look no further! With a proven track record and a dedication to excellence, I deliver efficient and exceptional support to help your business thrive. About Me With over eight years of experience, I bring expertise in Workforce Management, Operations, Project Management, Customer Service, and Administrative Assistance to help businesses succeed. My ability to manage multiple priorities, deliver results, and ensure seamless support makes me a valuable asset to any team. I believe in delivering high-quality work on time, every time. I thrive in environments that align with my passion for operational improvement and team collaboration. Whether optimizing workflows or stepping in to resolve challenges, I bring solutions that elevate business outcomes. I'm constantly learning, improving, and adapting to new tools, processes, and environments. My ability to connect with people and approach challenges with empathy ensures smooth collaboration. I enjoy not only contributing but helping others grow within the projects I work on. If this sounds like the kind of approach you’re looking for, feel free to reach out. I'm always open to new, exciting projects and collaborations! 🚩 I may not be the right fit if: 👉🏼 Mistakes aren’t acknowledged or addressed constructively—accountability and professional coaching matter more than finger-pointing. 👉🏼 Flexibility is expected but not reciprocated. 👉🏼 You expect people to follow procedures, but the procedures are unclear, lacking structure, or have significant gaps. 👉🏼 There’s a culture of micromanagement rather than trust in people’s expertise and autonomy. 👉🏼 Workloads are unrealistic, leading to burnout without concern for balance or well-being. 👉🏼 Leadership lacks accountability and fails to lead by example. 💼 Experience Highlights: 👉🏼 Operations Coordinator/Admin Support: Successfully managed remote operations for a US-based cleaning company, demonstrating outstanding project coordination and organizational skills. 👉🏼 Real-Time Workforce Analyst: Delivered real-time reporting, schedule optimization, and KPI tracking using tools like IEX, Zendesk WFM, AgyleTime, and Playvox ensuring seamless workforce operations. 👉🏼 Project Management Expertise: Coordinated cross-functional tasks, tracked deliverables, and ensured deadlines were met efficiently, enhancing team productivity. 👉🏼 Administrative Assistant: Performed data entry, calendar management, and document organization with a keen eye for detail, supporting smooth day-to-day operations. 👉🏼 Bilingual Tech Support Specialist: Provided expert technical assistance in English and Spanish, excelling in hardware, software, and networking support. Key Skills & Expertise Workforce Management & Operations • Real-Time Monitoring & Reporting • Scheduling & Planning • Schedule Adherence & Intraday Management • KPI Tracking & Insights Delivery • WFM Tools: IEX, Zendesk WFM, Verint, and other scheduling software Project Management • Task Coordination & Progress Tracking • Timeline Management & Deliverable Oversight • Process Improvement & Workflow Optimization • Cross-Functional Team Collaboration Admin Assistance • Email & Calendar Management • Data Entry & Record Keeping • Document Management & Online Research • Expertise in G-Suite, Microsoft Office, and Apple Suite Customer Service Excellence • Multichannel Support: Email, Chat, and Phone • Order Processing, Billing, and Technical Support • Multilingual Support: English, Portuguese & Spanish Leadership & Training • Team Coaching & Mentoring • Quality Assurance & Process Documentation • Product Training & Knowledge Sharing Additional Expertise 📈 Marketing • Social Media Management & Digital Marketing • Social Customer Support 🌍 Language Skills • English to Spanish Translation • Portuguese to Spanish Translation • English to Portuguese Translation
    Featured Skill Live Chat Operator
    Zendesk
    Time Management
    Customer Support
    Logistics Coordination
    Project Management
    Scheduling
    Digital Marketing
    Business Analysis
    Workforce Management
    Social Customer Service
    Email Communication
    Team Management
    Online Chat Support
  • $12 hourly
    Bilingual professional with demonstrated ability to prioritize and meet deadlines. More than ten years in quality assurance, customer service, skip-tracing, sales, insurance verification, marketing, and construction take-off among others.
    Featured Skill Live Chat Operator
    Translation
    Civil Engineering
    Cold Calling
    Phone Communication
    AutoCAD Civil 3D
    English to Spanish Translation
    Spanish to English Translation
    Email Communication
    Administrative Support
    Customer Service
    Data Entry
    Customer Satisfaction
  • $13 hourly
    More than 15 years of sales experience. I overcome obstacles, I am efficient to work under pressure. I have done collections, sales, and customer service. I am fully bilingual Spanish and English, both written and spoken. Give me an opportunity to succeed within your organization and you will have exceptional results.
    Featured Skill Live Chat Operator
    Accounts Receivable
    Customer Support
    Customer Service
    Debt Collection
    Sales
    Email Communication
    Data Entry
  • $6 hourly
    My name is Ian, and I’m an experienced sales and customer service professional from Nicaragua with over nine years in customer service and four years in e-commerce and dropshipping. I’m fluent in English with a clear, accent-free voice, excellent grammar, and strong communication skills. My background includes sales (cold calling), resolving customer complaints, retention strategies, order management, and warehouse inventory control. I've successfully managed Amazon FBA/FBM operations, handling inventory, fulfillment, feedback, ratings, and customer communication, always ensuring smooth and efficient processes. Additionally, I've managed email marketing campaigns for three different websites. My experience extends to CRM systems like Salesforce and Freshdesk, as well as tools like Google Docs, Forms, and Sheets. Known for being positive, detail-oriented, and a fast learner, I thrive in roles that demand adaptability and a proactive approach. I’m committed to delivering exceptional service and results. I look forward to collaborating with you!
    Featured Skill Live Chat Operator
    Order Fulfillment
    Customer Service
    Customer Satisfaction
    Phone Communication
    Translation
    Phone Support
    Order Tracking
    Email Support
  • $30 hourly
    The Biggest 2 mistakes that project managers do, are 1. hiring the wrong people, or 2. Hiring the people that is not disposed to do what is necessary to be the right people, avoid failing as most of the project managers do now a day, hire Harold Ulloa the right qualified developer and the professional that will do anything for your project to succeed. Sometimes it is challenging to talk about of own self in a personal and professional way but it is necessary I have decided to write these lines for my customers to know who I am as an engineer and as a human been, I ask you to take my hand and come with me through a little travel of what has been my professional evolution, experiences, my goals, my plans, my way to work, for you to have a clear idea of what I can offer to your project and assignation. I believe in the relentless search for knowledge, the only way to survive and stay at the forefront in this professional focus is through learning and becoming more technically specialized with each passing day, for the aforementioned is that I believe a lot in the Specific professional collaborations, While it is true Together we do more, I proclaim myself sweetly fanatic of sharing my knowledge and letting connoisseurs share theirs with me, I firmly believe in the specific focus of the skills of professionals to give more optimal results, which is why which I bet with conviction to the professional specialization in a branch of development and frontend, backend or databases. It is much more optimal to have a specialized multidisciplinary team to combine their areas of expertise in a project than to try to make one person completely optimal in all areas of development. I dare to say that teamwork is the sum of specification and cooperation, a group of different professionals with different skills, combining their efforts for a common good will surely obtain a much better result than a team with identical skills and professional profiles would obtain. As a professional, I can define my work actions in the following five pillars: 1. Fidelity: to my ideals, to my knowledge, to my clients, to the company in which I work, that is, it is this passionate fidelity for what I do that makes me give everything of me to achieve the desired goals. 2. Organization: I always design an action plan for each assignment, analyze my client's needs, find the root of the situation, make the technologies to develop clear in my mind, consider various complications and possible solutions to them, then that I have clergy the way to follow, I subdivide the assignment into small tasks that I develop during the hours, establishing small timelines and internal delivery times, which I measure in a way that the development of the project progresses, which allows me to have a clear and unquestionable idea of the development of the assignment. 3. Punctuality in the delivery of the terms agreed with the clients is one of the areas of most significant opportunity for developers worldwide. For my part with the system described above, I have been able to face it in the best way because Compliance with the delivery dates stipulated by my clients is guaranteed if I strictly comply with all internal delivery times of the mini-tasks within the assignment. 4. Willingness: I am always willing to do my best, no matter how much effort and work it takes. 5. Open mind: I am highly action-oriented and constantly changing, I consider that feedback and healthy criticism is the best way to evolve as a professional. If I must reinvent myself or regenerate the entire project strategy to meet the needs of the customer will be made to achieve the common goal that is the success of the project. My experience is: LEAD TECH DEVELOPER AT THE PEAK BEYOND [Vue, Ruby On Rails, Angular]: Administration of kiosks and the products displayed on them for Cannabis-based product stores. TELABOOK [Laravel, Angular, Python, Java, Nestjs, Mysql, Mongodb, Firebase, SQLite, AWS, Bandwidth]: Service based on Queue Redistribution allows companies to communicate with their clients through text messages and call mailboxes. CSV NUMBERS VALIDATOR [Laravel, Angular, Bandwidth]: Web application for the processing of CSV files containing telephone numbers, which were verified for their availability in the bandwidth service. MINT [Laravel, Angular, Mysql, Pusher]: Application to record Meeting Minutes and generate reports of the same. CYPRUS REGISTRY [Laravel, Braintree]: Website to consult information on Cyprus companies and buy reports about them. For more technical details about my experience, please check my portfolio as well! Thank you for staying with me on this journey about my development and personal evolution. I know that at this point, you are more ready to make the right decision for your project. These lines have the sole purpose of facilitating your decision and helping you to be successful through me in your project.
    Featured Skill Live Chat Operator
    RESTful API
    Web Development
    Bootstrap
    Tailwind CSS
    Vue.js
    React
    Laravel
    MongoDB
    MySQL
    PostgreSQL
  • $40 hourly
    I use my skills in graphic design process by meeting with clients to develop and understanding of their packaging needs. I help clients meet marketing needs by creating attractive packaging for products using creative software and sketches. Strong interpersonal skills are often necessary, because I work with accountants and business professionals to create cost-effective packaging that meets consumer demands. I may also work with copywriters, marketing experts to ensure that packaging meets branding requirements.
    Featured Skill Live Chat Operator
    Product Design
    Ebook Design
    Marketing Management
    Display Ad
    CorelDRAW
    Logo Design
    Book
    Packaging Design
    Facebook Advertising
    Adobe Illustrator
  • $8 hourly
    Leadership: This is an essential skill to possess. It means I can inspire and organize other people. Flexibility: I can learn and adapt quickly as responsibilities and business models change. Reliability: I meet deadlines and accomplish goals. Attention to detail: I care about the particulars and turn in work that's highly polished. Writing, editing or public speaking: I can communicate clearly to co-workers, supervisors and clients. Data analysis: I have a mathematical mind and can distill important information from spreadsheets.
    Featured Skill Live Chat Operator
    English
    Translation
    Email Support
    Technical Support
    Online Chat Support
    Product Knowledge
    Customer Service
    Data Entry
  • $8 hourly
    Hello! My name is José. I am a young visual communicator with over 9 years of experience in the advertising, design and audiovisual production industry. I am looking for exciting and fun projects to collaborate. I have worked for different national advertising agencies. I am characterized by being responsible, punctual and efficient in my work. If you have a project or creative need that I can help with, please get in touch. SERVICES OFFERED: Logo, Brand Book, Photo Retouching, Social Media, Motion Graphics, Graphic Design Experience with ChatGPT and other AI platforms.
    Featured Skill Live Chat Operator
    ChatGPT
    Motion Graphics
    Brand Identity
    Adobe Photoshop
    Adobe Illustrator
    Graphic Design
  • $10 hourly
    Passionate, responsible, proactive, innovative with experienced in marketing strategies and digital. Six years working in marketing and sales and 4 years in costumers services. I am seeking for an opportunity in marketing management or digital. Background includes making alliances with other brands and make a stronger business using their strengths to sales and create more eye-catching products or services. • Managing marketing calendar and content production. • Create, send and optimize email campaigns. • Social media setup and management. • Creating improved workflows and processes. • Managing different platforms such as Slack, Monday.com, Google, Microsoft, and social media. • Great communication skills. Español: • Administración del calendario de marketing y producción de contenido. • Crear, enviar y optimizar campañas de correo electrónico. • Configuración y gestión de redes sociales. • Creación de flujos de trabajo y procesos mejorados. • Gestión de diferentes plataformas como Slack, Monday.com, Google, Microsoft y redes sociales. • Excelentes habilidades de comunicación.
    Featured Skill Live Chat Operator
    Administrative Support
    Administrate
    Data Entry
    Virtual Assistance
    Digital Media
    Digital Marketing
    Marketing Communications
    Marketing Strategy
    Marketing Management
  • $15 hourly
    I'm a dynamic virtual assistant fueled by a passion for diverse creative projects and ensuring the seamless day-to-day operations of your business. My professional journey has equipped me with a wide-ranging skill set, including expertise in administrative operations, project management, customer service, and quality assurance. What can I do for your e-commerce business? ✅Customer Support - Email management B2B - B2C - Social Media Moderation - Order Fulfillment - Listing creation applying organic SEO techniques. - Returns / Refunds - Chargebacks ✅ Quality Assurance - Tracking key performance indicators - Product Training - Standard operating procedures (SOP) ✅Admin Work - Budget Planning - Invoicing - Data Entry - G-suite (Google Docs, Google Sheets, etc.) - Microsoft Office (Word, Excel / Outlook, etc.) - Internet Research I would love to talk and learn about your projects, your business, and how my services can add value to your e-commerce.
    Featured Skill Live Chat Operator
    Gorgias
    Social Media Content
    Project Management
    Real Estate
    Invoicing
    Email Template
    Inventory Management
    Zendesk
    HubSpot
    Ecommerce Order Fulfillment
    Shopify
    Customer Support
    Administrative Support
    CRM Software
    Microsoft Excel
  • $13 hourly
    Over the last 9 years I have worked in a customer service environment in two different approaches, face to face with the customer, and over the phone. I worked as Assistant manager for a fast food restaurant, and at the airport as a front desk customer service agent, as well as Operations agent. I have also work as customer service representative for over the phone support for three different companies, a cellphone provider, a credit card, and an eReader.
    Featured Skill Live Chat Operator
    Slack
    Trello
    MetaTrader 4
    Phone Communication
    Management Skills
    Customer Service
    Adobe Photoshop
    Active Listening
    Email Communication
    Shopify
    Zendesk
    English
  • $10 hourly
    I'm a very ambitious, highly self motivated and goal oriented worker, I know the importance it is to help others resolve issues and concerns when it comes to Customer Service. I have over 5 years of experience in Call Centers across Nicaragua, my goal is to bring a high level of performance to any company that I work for as well as to maintain the status towards building a better company for my employer and grow with the company.
    Featured Skill Live Chat Operator
    Customer Service
    Debt Collection
    Sales
  • $30 hourly
    I have provided email, voice, and chat services for various companies over the last 11 years. I have also worked as a Virtual Assistant for clients around the world. My relevant experience as an appointment setter, sales manager, team manager, and customer service representative, qualifies for any type of position related to those fields. I possess verbal and written communication skills in both English and Spanish, and an upbeat tone of voice. I am a fast learner, goal-driven, and committed to my work. My personal qualities combined with my diverse experience will contribute to any company's success. Please, take a moment to review my profile, you'll see that I have the required skills you are looking for. I am ready to exceed your expectations.
    Featured Skill Live Chat Operator
    Online Chat Support
    Sales
    Email Communication
    Customer Support
    Customer Retention
    Customer Service
    Email Marketing
    HubSpot
  • $8 hourly
    My name is Maria Fernanda Cabrales, and I'm from Nicaragua. I'm an enthusiastic, productive, and creative individual. I have accumulated experience in sales, administrative assistance, and customer service, as well as knowledge in content creation and marketing. I possess exceptional interpersonal skills, coupled with a charismatic and outgoing personality. As a dedicated, self-motivated, and reliable professional. Skills: Languages: Spanish and English. Online research. Rapid learning. Technical Support Visual. Assistant Data. Customer Service. Support Email. Handling Spanish Translation. Cold Calling. Content creation. Knowledge tools: Microsoft Office. Google Tools. Canva. CRM. Slack. LinkedIn.
    Featured Skill Live Chat Operator
    Technical Support
    Computer Skills
    Customer Support
    Translation
    Castilian Spanish
  • $8 hourly
    Professional Summary I have extensive experience in technical support and customer service, with a strong focus on troubleshooting and problem-solving. In my current role as a Technical Support Agent for a technology company, I assist both consumers and IT administrators with license and application installations, software functionality, and email security policies. I also provide support for various technologies, including OneDrive, SharePoint, Outlook Web Access (OWA), Office 365, account and profile management, Azure, and more. Previously, I worked as an Intake Specialist, where I was responsible for gathering and verifying client information, assessing their needs, and ensuring a seamless onboarding process. This role strengthened my attention to detail, communication skills, and ability to handle sensitive information with professionalism.
    Featured Skill Live Chat Operator
    Office 365
    Technical Support
    Phone Communication
    Microsoft Office
    Customer Service
  • $9 hourly
    I have over ten years of Virtual Assistant / Customer Service and Support, Email Support, Chat and Phone Support experience. Over the past 3 years, I have been using different software such as MailChimp, 3dcart, Rhino Support, Authorize.net, and Salesforce. Successful at handling Customer Service, Chat and Phone Support, Debt Collector, QA issues in a timely manner. Dedicated to providing exceptional Customer Service through active listening and problem-solving. Worked for Capital One handling their customer service core department for the credit card division. I am fast learner always on time and responsible. Always looking for ways to better my skills and giving 110% in any project I get.
    Featured Skill Live Chat Operator
    Phone Communication
    Email Communication
    Customer Service
    Quality Control
    Phone Support
  • $7 hourly
    PROFILE I consider myself enthusiastic about new challenges and responsible with ease of work adaptation to work in team when it's comes to solve issue.
    Featured Skill Live Chat Operator
    Campaign QA
    Multitasking
    TeamSpeak
    Sales
  • $7 hourly
    -Customer service representative and Customer Support -I worked as a Technical support agent, handling cable, landline and internet issues - I have worked as a Fraud and Risk Investigator identifying fraudulent transactions. Conducting manual review for KYC, experience in chat, phone and email support helping customers to get their issues fixed -I have taught English as a foreign language -I have worked as an interpreter and translator -I am skilled in communicating with clients over chat, phone and email I have worked as a virtual assistant in a law firm, doing several things such as guide the client to the right department, schedule doctor appointments, review documents, draft and upload documents to the California Appel Board.
    Featured Skill Live Chat Operator
    Problem Solving
    Critical Thinking Skills
    Customer Support
    Fraud Detection
    Technical Support
    ESL Teaching
    Teaching French
    Customer Service
    Teaching English
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