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Hire the best Live Chat Operators in Santa Ana, SV

Check out Live Chat Operators in Santa Ana, SV with the skills you need for your next job.
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Rating is 4.8 out of 5.
4.8/5
based on 2,447 client reviews
  • $10 hourly
    • 4.5/5
    • (6 jobs)
    I Have a solid 10 years experience and knowledge in sales, appoitment setting/lead generation as well as administrative roles,cold calling, customer service,up selling,order processing. I became very experienced in handling day to day queries and building relationships with customers. I am a professional with strong expertise working in high volume,quick-paced environment. Excellent problem solving and communication abilities,along with initiative,accuracy and a proven track record of hitting productivity goals across the board,give clients an effective and satisfying experience I have the proper computer software knowledge in windows operating systems, and different CRM tools sach as Zendesk, Salesforce, , Appfolio ,Lucky Orange, Ring Central, Wellnessliving, Skype, Oracle. Microsoft Word and Microsoft Excel. . WHY CHOOSE ME OVER OTHER FREELANCERS? - Over-Delivering: This is core to my work as a freelancer. My focus is on GIVING more than what I spect to RECEIVE. I take pride in leaving all of my clients saying: WOW. - Responsiveness: Being extremely responsive and keeping all lines of communications readily open with my Clients. - Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect,understanding all situations, and genuinely wanting to IMPROVE my Client`s situations.
    Featured Skill Live Chat Operator
    Basecamp
    Customer Support
    Virtual Assistance
    Email Communication
    Telemarketing
    Marketing Strategy
    Lead Generation
    Data Entry
    Customer Service
    Appointment Setting
    AppFolio
    Administrative Support
    Google Search
    Technical Support
    Salesforce Service Cloud
  • $20 hourly
    • 5.0/5
    • (4 jobs)
    Virtual Senior property manager with 8+ years of experience. - Manage and maintain customer relations - Lesing expert - Expert in ordinances and law complaince - Marketing video editiing - Picture capture from 3D tools such as Inside Maps. - Appfolio Expert - Zillow and other third-party website listing - Real estate Marketing Open to 40+ hours contracts and development of SOPs, templates, and business consultations. Native Language: Spanish Second language: English Advanced use of MS Office package, adept in advanced Excel techniques, macros, and formulas. Advanced use of SAP project and budget management module Appfolio
    Featured Skill Live Chat Operator
    English to French Translation
    Technical Support
    Microsoft Excel PowerPivot
    French to English Translation
    Microsoft Project
    Translation
    Microsoft Office
    SAP
    Microsoft Excel
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    I am dedicated to the translation of texts from English to Spanish and vice versa, I also expertly handle data entry, reporting and progress, I am someone very responsible who also has basic programming knowledge
    Featured Skill Live Chat Operator
    PDF Conversion
    Virtual Machine
    Office 365
    Spanish English Accent
    Accuracy Verification
    Microsoft Excel
    Error Detection
    Google Docs
    Microsoft Word
  • $8 hourly
    • 5.0/5
    • (7 jobs)
    Are you in need of a skilled and detail-oriented Virtual Assistant who can enhance your data management processes? Your search ends here! With more than two years of full-time experience in data entry, I possess sharp attention to detail and strong expertise in various databases, CRMs, EMR Software, and Microsoft Office suite applications, such as Word and Excel. Why Choose Me: -Data Accuracy: I understand the critical importance of data accuracy in decision-making. My track record speaks for itself, consistently delivering error-free data entry. -Efficiency: Time is of the essence, and I value it as much as you do. My efficient data entry techniques ensure the timely completion of tasks without compromising quality. -Versatility: Whether it's data cleansing, data migration, or creating complex Excel spreadsheets, I have the skills to handle various data-related tasks. -Microsoft Office Expertise: Proficiency in Microsoft Word and Excel is at the core of my skill set. I can create, format, and manipulate documents and spreadsheets to meet your needs. How I Can Help: -Data Entry & Cleansing -Spreadsheet Creation & Analysis -Data Migration -Database Management -Microsoft Office Document Formatting -Customized Solutions to Fit Your Needs Client Satisfaction: "Mauricio did an excellent job... He also responded very quickly to my messages and did high-quality work in a short time." Testimonial from an Upwork Client. I am committed to delivering results that exceed your expectations. Your satisfaction is my priority, and I'm always open to feedback and revisions to ensure the work aligns perfectly with your requirements. Let's Discuss Your Data Needs: Ready to streamline your data processes and achieve greater efficiency? Let's chat about your project requirements and how I can assist you in achieving your goals. Feel free to reach out, and together, we'll make your data work for you.
    Featured Skill Live Chat Operator
    EMR Data Entry
    Quality Assurance
    Data Analysis
    Administrative Support
    Accuracy Verification
    CRM Software
    Database
    File Conversion
    Typing
    File Management
    Google Sheets
    Microsoft Word
    Microsoft Excel
    Virtual Assistance
    Data Entry
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    Hi, thank you for your time in reviewing my profile, it is my pleasure to put my skills under your service. I am a flexible and joyful person with excellent time management skills. I am a good communicator with proven interpersonal skills and I feel comfortable working in a team or working alone. I am always enthusiastic to learn and undertake new challenges.
    Featured Skill Live Chat Operator
    Figma
    English
    Graphic Design
    Adobe Inc.
    Customer Service
    Immigration
    Translation
    Construction Document Preparation
    Email
    Phone Communication
    Scheduling
    Meeting Agendas
    Google Workspace
  • $12 hourly
    • 5.0/5
    • (15 jobs)
    ARQUITECTO CON MÁS DE 10 AÑOS DE EXPERIENCIA. EL CONOCIMIENTO QUE TENGO EN EL ÁREA DE LA CONSTRUCCIÓN ME PERMITEN PRESENTAR DISEÑOS DONDE TOMO EN CUENTA TODOS LOS DETALLES PARA SU REALIZACION. LA CREATIVIDAD Y LA CAPACIDAD PARA EL DISEÑO Y RENDER ME PERMITEN QUE COMPRENDAS TU PROYECTO DE UNA MANERA DETALLADA Y PUEDAS VISUALIZAR LA IDEA ANTES DE SER CONSTRUIDA.
    Featured Skill Live Chat Operator
    Detailed Design
  • $10 hourly
    • 4.9/5
    • (2 jobs)
    Experienced English Bachelor with 7 Years of Expert Customer Service Greetings, I am thrilled to introduce myself as a recent graduate from UNICAES with a degree in English, coupled with a robust 7-year tenure in various high-paced Call Center environments. I am excited to offer my expertise in delivering exceptional customer service and effectively managing challenging situations to enhance your team's performance and customer satisfaction. Why Choose Me: 1. Expertise in Handling Challenging Situations: With a comprehensive background in customer service, I possess a proven track record in deftly managing and de-escalating interactions with disgruntled customers. My experience equips me to handle a wide array of issues with empathy, patience, and professionalism. 2. Quick Learning and Adaptability: My experience working in diverse call center environments has honed my ability to swiftly grasp new processes and protocols. I thrive in dynamic work settings and am committed to learning the ins and outs of your operations to seamlessly integrate into your team. 3. Product and Tools Mastery: I am dedicated to fully immersing myself in your product and the tools integral to delivering top-notch customer experiences. My commitment to understanding your offerings inside-out will enable me to provide informed and accurate assistance to customers. 4. Trained on Excel tool. Medium to advanced level. What I Bring to Your Project: 1. Effective Problem Resolution: I am adept at identifying the root causes of customer issues and finding creative solutions to ensure their concerns are addressed promptly and effectively. My goal is to turn negative experiences into positive interactions that reflect positively on your brand. 2. Constructive Feedback: I am a proactive collaborator who is committed to providing constructive feedback aimed at improving processes and procedures. My insights will contribute to refining your customer service approach and optimizing customer interactions. 3. End-to-End Engagement: I am not just here to resolve problems; I am dedicated to ensuring a seamless end-to-end customer journey. From initial contact to follow-up, I am driven to exceed customer expectations and contribute to lasting customer relationships. In conclusion, my academic background in English, coupled with my extensive customer service experience, uniquely positions me to make a valuable contribution to your team. I am excited about the opportunity to collaborate, innovate, and drive excellence in customer service. Let's work together to elevate your project to new heights. Thank you for considering my application. I look forward to the possibility of joining your team and making a meaningful impact. Sincerely, Sergio Arevalo
    Featured Skill Live Chat Operator
    Castilian Spanish
    Language Interpretation
    Digital Marketing Strategy
    Digital Marketing
    Translation
    English to Spanish Translation
    Customer Service
    English
  • $18 hourly
    • 4.4/5
    • (18 jobs)
    Hi, I’m Oscar — a dynamic Sales Executive and Customer Service Specialist dedicated to delivering exceptional experiences that convert leads into loyal clients. Since 2016, I’ve combined strong sales strategies with high-level customer care to help businesses grow and retain their customer base. What I bring to your team: ✅ 24/7 Customer Support – I provide around-the-clock service across channels like live chat, email, phone, SMS, Facebook, and Instagram — ensuring no customer inquiry is left unanswered. ✅ Bilingual Communication – Fluent in English and Spanish, I create personalized experiences for a diverse customer base. ✅ Lead Conversion & Relationship Building – I don’t just sell — I nurture relationships by understanding client needs, offering solutions, and following up consistently (especially with cold or inactive leads). ✅ Customer Satisfaction & Retention – I perform regular quality audits to ensure every interaction is aligned with your brand’s standards. ✅ Tech Proficiency – Experienced in CRMs and platforms like Freshdesk, Zendesk, LiveChat, RingCentral, Capsule, Zoho, HelloSign, GoToConnect, Adversus, Google Sheets, Excel, QuickBooks, and QuickBase. If you're looking for a proactive, bilingual team player who thrives in both sales and customer service, I’d love the opportunity to contribute to your growth. Let’s connect and explore how I can support your clients and drive results. Looking forward to working together, Oscar
    Featured Skill Live Chat Operator
    Communication Etiquette
    Email Communication
    Sales Leadership
    Customer Satisfaction
    Sales Management
    Sales
    Outbound Sales
    Microsoft Excel
    Computer Skills
    Sales Presentation
    Customer Relationship Management
    Customer Support
    Phone Support
    Call Center Management
  • $30 hourly
    • 5.0/5
    • (15 jobs)
    📊 Expert in Summaries, Dynamic Tables, Reports, and Dashboards 📊 Specializing in Google Sheets, MS Excel, Sigma Computing, and Salesforce (SFDC) I am an expert in developing impactful reports and dashboards that showcase key business metrics, including monthly performance, revenue trends, and overall business health. My work with Sales and Customer Service Teams has helped organizations harness their data to make informed and strategic decisions that drive success. Specializing in creating dynamic, visually engaging dashboards in Google Sheets, Sigma Computing and SalesForce (SFDC), I excel at transforming complex datasets into intuitive reports that provide actionable insights. Additionally, I implement basic Google Scripts to automate processes and enhance the functionality of reports when needed, ensuring efficiency and accuracy. With over 16,000 worked hours on Upwork, I have worked with numerous clients and gained vast experience, I have also completed very successful projects outside of Upwork. My ability to speak both English and Spanish fluently has allowed me to work with clients from diverse backgrounds, providing seamless communication and excellent service. My core strengths include: ✅ Sigma Computing Report & Dashboards creation ✅ SalesForce (SFDC) Leads, Opportunities & Accounts Reports & Dashboards ✅ SalesForce Flows ✅ Google Sheets & Excel Interactive or Static Reports & Dashboards ✅ Crafting dynamic tables that adapt and update seamlessly with new data. ✅ Google Scripts for enhanced productivity (at a basic-mid level) I am proficient in a variety of tools, including: ✅ Google Sheets and Exce ✅ Salesforce SFDC ✅ Sigma Computing ✅ Google Workspace (Gmail, Docs, Forms, Slides, Sheets, and Drawings) ✅ Slack ✅ ShipStation ✅ Shopify ✅ Recharge With a focus on precision, automation, and visualization, I help teams transform raw data into valuable insights, enabling smarter business decisions. Feel free to contact me with any questions! I’m happy to discuss your project goals and explore how we can be a great fit. Idania
    Featured Skill Live Chat Operator
    Salesforce CRM
    Sigma Software Solutions OmniCare
    Six Sigma
    Internal Reporting
    Data Visualization
    Data Analytics & Visualization Software
    Data Analysis
    Excel Formula
    Dashboard
    Analytics Dashboard
    Google Sheets
    Microsoft Excel
    Google Sheets Automation
    Spanish
    English
  • $9 hourly
    • 1.2/5
    • (8 jobs)
    I have experience in customer care and administrative support skills, Facebook ADS- I am looking for a long-term working relationship wherein I can offer my skills and be a great addition to the team to help grow your business. Recently I have been doing a lot of work with social media management as well as training people on how to use social media to their full advantage. I have also been creating marketing materials for various companies. This includes posters, business cards, postcards, flyers, and more. I have the hability to solve problems quickly, I can do several things at the same time, I have a communication facility, I can work under pressure, you only need to tell me things once, I can take any idea to practice. I have a great handling of technology.
    Featured Skill Live Chat Operator
    Multitasking
    Sales & Marketing
    Adobe Photoshop
    Zoho CRM
    Product Knowledge
    Problem Resolution
    Latin American Spanish Accent
    Social Listening
    Translation
    Data Entry
    Microsoft Office
    Organizational Development
  • $10 hourly
    • 5.0/5
    • (31 jobs)
    As a Virtual Assistant, I know how important it is to get the work done and this is one of my specialties. I work fast and efficiently. I am pretty flexible with respect to working hours and deadlines are imperative for me. I can offer you different administrative skills such as: -Email management -Online customer service -Data entry -Excel spreadsheets management and creation -Content video editor -Cold Calling using different platforms -Administrative assistant -Transcriptions -Social Media management -Research Coordination -Lead Generation -etc Contact me to discuss your project in detail and discuss how my skills can help you to achieve your goals. Looking forward to speak with you!!!
    Featured Skill Live Chat Operator
    Graphic Design
    Teaching Spanish
    Customer Service
    English to Spanish Translation
    Document Review
    Translation
    Castilian Spanish
    Data Entry
    English
  • $35 hourly
    • 5.0/5
    • (8 jobs)
    Work experience in Risk Analyst and Fraud Prevention, capable of Managing multiple processes to aid the Risk Management team with customer validation, investigations, capturing critical data, and compliance. Experience Assisting with strategies required to aid in the completion of regulatory requirements and anti-fraud and anti-money laundering requirements and processes. Professional in the world of risk management and professional services geared toward providing positive customer experiences while still aiming to protect the assets and integrity of the company that I worked. Extensive knowledge and experience in developing and implementing comprehensive and engaging training programs and process workflows for employees based on policies and procedures. Knowledgeable in AML/Fraud Investigation tools, Digital fraud tools, and techniques to mitigate Fraud and assure transaction validation such as: - Lexis Nexis - CyberSource - Emailage. -WPP I have experienced following processes required by international AML laws, and Open Source. I also more than five years working with financial institutions and Risk Management. I'm a Criminal Lawyer with previous experience in Criminal Law, complex crimes, and violence cases, and also as a legal advisor. I'm open to schedule an interview.
    Featured Skill Live Chat Operator
    Immigration Law
    Project Risk Management
    Customer Experience Research
    Fraud Detection
    Legal Assistance
    Email Communication
    Financial Risk
    Customer Support
    Data Entry
    Anti-Money Laundering
    User Profile Creation
    Customer Service
    Criminal Law
    Resolves Conflict
  • $17 hourly
    • 5.0/5
    • (9 jobs)
    Hi there¡ If you are looking for high customer service satisfaction you have come to the right person; with seven years of excellent customer service level, I started this great experience with telecommunication company in my country named Claro, I dealt with customers face to face solving difficult customer service troubles providing support service to the internet, home phone and mobile service, I stayed there for almost two years. After this big experience, I got my first job in a call center providing customer service, support to people who received government assistance where I also performed as a quality assurance representative. I had the opportunity to work for the finance ministry of my country, verifying the accounting books, making audits and tax revisions. The last experience I got was in Marketo Inc where I performed as a collector Analyst I worked there for 2 years, making and receiving calls and emails, checking agreements, and also handling different systems such as Salesforce, intact, smart sheet. I worked under pressure getting the ability to reduce in a 60% a portfolio with more than 90 days past due. And all this large experience has given to me, an advanced English proficiency and high sense of responsibility, being also a person who follow instructions and demonstrate the ability to be multitasking. I am a highly self-motivated and determined person, as well as with a perceptive and intuitive sense.
    Featured Skill Live Chat Operator
    Stripe
    Slack
    Supervision
    Customer Service
    Phone Communication
    Intercom
    Zendesk
    Freshdesk
    Email Support
  • $25 hourly
    • 0.0/5
    • (2 jobs)
    As a bilingual professional fluent in both English and Spanish at a native level, I bring a wealth of experience and skills to the table, refined through years of delivering top-notch customer service. With over 15 years of experience, I’ve developed a deep understanding of customer needs, honed my communication abilities, and cultivated a knack for problem-solving in fast-paced environments. Some of the key skills and experiences I offer include: Bilingual Expertise: I am a native speaker of both English and Spanish, allowing me to seamlessly communicate with a diverse range of clients and customers. Whether handling complex situations or providing empathetic support, I bridge language gaps with ease, ensuring clear and effective communication. Quality Audits for Sales Representatives: My experience in performing quality audits for sales teams has sharpened my attention to detail. I evaluate their performance to ensure compliance with company standards and provide actionable feedback to drive improvement and results. Negotiation Skills: At One Call Care, I scheduled transportation for injured workers, often negotiating with drivers to secure better rates. This experience not only strengthened my negotiation skills but also enhanced my ability to multitask and manage high-pressure situations efficiently. Versatile Support Expertise: I’ve handled customer inquiries across multiple channels, including: - Phone Support: Answering calls, resolving issues, and providing personalized assistance. - Chat Support: Offering real-time solutions in chat platforms, ensuring customer satisfaction. - Email Support: Crafting clear and concise responses to address customer concerns and follow-ups. Reliability and Responsibility: My consistent adherence to schedules and deadlines showcases my strong work ethic. I am highly dependable, ensuring that customer needs are met promptly and professionally. Self-Motivation: I thrive in environments where I can take initiative. Whether working independently or as part of a team, I stay motivated and driven to meet and exceed expectations. Feel free to reach out to me to schedule an interview or if you have any questions, I look forward to working with you! Carlos
    Featured Skill Live Chat Operator
    Order Entry
    Google Sheets
    Google Workspace
    Data Entry
    Online Chat Support
    Email Support
    Microsoft Excel
  • $10 hourly
    • 4.5/5
    • (6 jobs)
    With over 10 years in Customer service, VA, Property Management, and Human Resources, Experienced and reliable customer service agent with extensive experience assisting in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Customer Service: Worked for over 10 years in a face-to-face customer service environment providing customer service on phones Human Resources: has provided training in the use of skills including filing, records management, and people skills Property Management: Taking calls for owners, leasing, residents, and emergencies, administrative assistant, and Senior Maintenance Associate Virtual Assistant: Good communication skills, answering emails, scheduling meetings, Property Management, Tech support also know Appfolio, Zendesk, JIRA, and Fountain answering emails and SMS, and calls Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. Proven ability to multitask and use multiple phones and other technical devices while providing exceptional customer service. -Proficient understanding of Microsoft Word, Excel, Access, and the Internet. Basic knowledge of common office electronics. Property Management Maintenance HUB Review inbound work orders for my area for legitimacy Approves/denies work order Troubleshoot work orders with residents Assigns/ dispatches Vendor Works with Vendor and Resident during the work order process Review before/after photos from the vendor Escalates challenges to the property manager Reviews and updates all work orders daily Gathers and sends estimates to owners for approval Upkeeps vendor insurance and license in the system Handles vendor challenges Receives approval from owners for work above the maintenance limit
    Featured Skill Live Chat Operator
    PropertyWare
    AppFolio
    Shopify
    Property Management
    Castilian Spanish
    Customer Service
    Communications
    Human Resource Management
    Email Support
    Zendesk
    English
  • $8 hourly
    • 5.0/5
    • (8 jobs)
    Over 4 years of experience. I consider myself an ethical person, and above all objective in the workplace. I also have experience in Sales, Technical Support, and Data Entry. Familiar with setting up and managing programs such as Zendesk, Microsoft Office (Since Word, Excel, Onenote, and PowerPoint). Skills such as customer support, invoicing, order processing, and researching tools, and providing solutions to automate the many mundane tasks.
    Featured Skill Live Chat Operator
    Legal Consulting
    Microsoft Office
    Small Business Administration
    Microsoft Excel
    Immigration Law
    Customer Support
    Skype
    Spanish
    Zendesk
  • $20 hourly
    • 4.4/5
    • (12 jobs)
    I am an illustrator and conceptual artist, I have a degree in graphic design and advertising, I offer professional work from character design, environments to props, applying complex compositions, storytelling, color theory, in a variety of styles, with a finish that may vary from sketchs to full Render illustrations. I also have about nine years of experience using the adobe suit, experience creating visual development for animations and games, as well as a conceptual artist and as a comic artist. My process can be considered fast and with vast exploration to reach a good result that exceeds the average.
    Featured Skill Live Chat Operator
    Digital Painting
    Concept Design
    Drawing
    Character Design
    Illustration
    Digital Art
    Animation
    Adobe Photoshop
    Sketch
  • $10 hourly
    • 5.0/5
    • (1 job)
    I am enthusiastic, reliable fast learner and hardworking individual who has over 10 years of experience giving professional, efficient and high quality service to various call center companies, experience in Sales accounts, customer service, recruitment area, Training, Quality Assurance, tech and chat support; assisting US, Canadians and Mexican customers. Over the years I have developed the ability to adapt fast, work under pressure and provide high quality service to customers, patients and colleagues. I have experience scheduling canceling an rescheduling appointments with Doctors for patients, for a clinic based in Boston Massachusetts, also scheduling technician appointments for heaters malfunctions or plumbers for Direct Energy back in 2019 I have also worked as Virtual assistance as an appointment setter and part of sales making around 250 outbound calls per day for a life insurance company in the United States. I have gained the skill to send emails when cold calling or assisting a patient or customer as multiskilled person I can say that besides proving different kind of supports as the same time I am willing to learn and manage the product as perfect as possible.
    Featured Skill Live Chat Operator
    Technical Writing
    Customer Service
    Customer Retention
    Copywriting
    Phone Support
    Email Communication
  • $8 hourly
    • 1.7/5
    • (5 jobs)
    This is what I do - I write and and manage social media marketing and I’m a fluent English speaker but that’s enough about me!! All you really want to know is what I CAN DO FOR YOU. If you are looking for a high quality work from a person that understand CEO, I want to help you about how we can reach your goals as a company or individual. Do you want somebody who will excel at the job?....I just want to help your company in reaching the future goals. If you are somebody that is looking for a VA to take your blog or social media content to the next level - I’m the right one! In today fast changing online environment, it’s all about social proofing I want to grow up with you as a company, that's why I'm offering to you the following skills: -Administrative support(correspondence, scheduling) -Online Research -Data Entry -Customer Service -Cold calling using different platforms -Academic writing -Social media management -Email management Looking forward to talk with you to know how my skills can be an aid for you and achieve your goals
    Featured Skill Live Chat Operator
    Data Management
    Marketing Communications
    Real Estate Investment Assistance
    Online Chat Support
    Telemarketing
    Microsoft Office
    Data Entry
    Cold Calling
    Customer Service
  • $15 hourly
    • 5.0/5
    • (13 jobs)
    Over 9 years of career as Team Leader for Customer Service and as Operations Manager (International Customers) for international companies. Skills: KPI's monitoring, coaching, monitoring and control of the department of customer service, performance evaluations, continuous improvement, Experience in customer service for accounts like Ford, Expedia, etc. Fully bilingual (English / Spanish), management reports and statistics, customer complaints resolutions and escalations, audit service quality, Coaching Techniques, Action Plan Elaboration, worked as a manager for different projects supervising and assigning tasks on each project. Fraud prevention Lead of the financial investigation unit, for Ria Money transfer company. Fast learner, Proactive, results driven. Computer Science studies, Knowledge of C# and Java, SQL.
    Featured Skill Live Chat Operator
    JavaScript
    Python
    Business Coaching
    Business Operations
    App Development
    Resolves Conflict
    Management Skills
    Fraud Mitigation
    Java
    Fraud Detection
    C#
    SQL
    Customer Support
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    The kindest customer service representative you will find. I'm a hard working individual with 2 years of experience in Customer Support area. I'm extremely responsible and thrive off of hitting deadlines, so I look forward to helping you with any issue. Used to working under pressure. Versatile and friendly. Another of my great skills is that I'm bilingual. I speak Spanish and English. I have great ability to learn. My work ethics is outstanding.
    Featured Skill Live Chat Operator
    Email Communication
    Customer Service
    Oberlo
    Customer Support
    Shopify
    Sales
    Customer Retention
    Zendesk
  • $8 hourly
    • 0.0/5
    • (1 job)
    I'm a Technical support and Customer service agent with more than 10 years of experience in the area, with experience on the phone assistance or live chat. I've worked for Google as a specialized tech support agent for businesses and also as lead generation for phone/cable companies, in sales with airlines and domain hosting. Native Spanish and very fluent English with excellent understanding/writing/spoken. Quick learner and willing to gain more experience to grow professionally in the short, medium, and long term. I'm oriented to customer service and tech support because I like to give the customers the best experience when they need help keeping in mind that's the quality of service I would like to get as a customer wherever I go or whenever I purchase something.
    Featured Skill Live Chat Operator
    Email Communication
    Customer Support
    Cloud Computing
    Customer Service
    DNS
    Technical Support
  • $15 hourly
    • 5.0/5
    • (3 jobs)
    I create, maintain, and update spreadsheet reports based on your needs. I have worked in different areas for BPOs, mainly focused on data collection, analysis, and presentation of reports. I have created, and standardized capacity plan files for several companies to improve resources, productivity, and revenue efficiency. I can recognize and recommend operational strategies based on a forecast, KPIs, and business trends per Month, week, day, and at an interval level. • Skills - Data Analysis - Search and Summarize Data - Capacity Planning / Staffing - Client Assistance, Call Center Technical Support, and Customer Service oriented - Native Spanish and Advanced English written and verbal • Proficiency in the following tools - Google SpreadSheets - Google Hangouts and Mail - Microsoft Excel - Microsoft Word
    Featured Skill Live Chat Operator
    Stripe
    Communication Etiquette
    Customer Satisfaction
    Technical Support
    BPO Call Center
    Intercom
    Email Communication
    Data Entry
    Jira
    Phone Support
    Freshdesk
    Microsoft Excel
  • $28 hourly
    • 5.0/5
    • (10 jobs)
    Hello, My name is Ricardo Martinez. I have 20 years (10 of those years in call centers) of experience in the field of Customer Service Satisfaction, Customer Support Representative, Sales, Appointment setter, Email, Ticket handling, and Phone Support. I have the confidence to know that I would be the person that you are looking for in this position due to my experience in the Market. I have the professional experience that can help your company succeed. I am outgoing and detail-oriented, and proficient at building and maintaining professional relationships. I have outstanding learning, reading, speaking, understanding, and writing skills in English and Spanish. My ability to communicate and solve unexpected difficult situations is awesome. I worked with Zendesk, LenderAI, Manychat, Freshdesk, Podio, CallRail, Admintool, Slack, Vonage Business, Quickbooks, Bookeo, Fountain, Lead Engine, App= Lead Connector, osTicket, and Shopify platforms. I am currently employed as an SBA 7a Loan Specialist at iBusiness Funding/Ready Capital, where I have been since March 9, 2023. In my current role, I am responsible for collecting and verifying the necessary documentation for SBA loan applications, ensuring that our clients receive the funding they need in a timely and efficient manner. I strive to learn the product from A to Z to make sure that I have the correct answers, discussion, and troubleshooting steps to have a resolution on a first response. I have the ability to think outside the box and solve problems quickly and effectively. I go that extra mile and beyond. I worked with a Mindfulness Exercises Meditation Teacher from whom I learned a lot and keep learning. I am happily married, I have a 10-year-old boy by the name of Andy and an eight-year-old girl by the name of Scarlett. I take really good care of my family, and as much as I take good care of them, I take care of my job because it’s the way that I support them. I am looking forward to hearing from you on this new journey, and I can assure you that you will not regret giving me the opportunity since I will commend myself for going one step beyond what’s expected of me. Thank you, Ricardo Martinez
    Featured Skill Live Chat Operator
    Customer Retention Strategy
    Following Procedures
    Quality Assurance
    Interpersonal Skills
    Ticketing System
    Technical Support
    Customer Satisfaction
    Customer Retention
    Customer Support
    Customer Service
    Phone Support
    Freshdesk
    Zendesk
  • $16 hourly
    • 5.0/5
    • (2 jobs)
    I’m a marketing and brand strategist with over a decade of experience crafting digital campaigns, mastering SEO, and building impactful brands. I’ve helped Central American businesses thrive, driving 10M+ monthly views for a digital media platform. With a talent for turning ideas into results and tools into growth engines, I create strategies that truly deliver.
    Featured Skill Live Chat Operator
    Content Marketing
    Content Management
    Content Strategy
    Content Creation
    Brand Strategy
    Branding
    Digital Marketing
    Content SEO
    SEO Strategy
    Marketing Strategy
    Marketing Consulting
    Brand Marketing
    Blog Writing
    Article Writing
    Marketing Analytics
  • $65 hourly
    • 5.0/5
    • (48 jobs)
    Google Cloud Professional Architect and DevOps with more than 8 years working with the cloud, java senior developer with 10 years of technical experience leading teams
    Featured Skill Live Chat Operator
    Cloud Architecture
    Automated Monitoring
    Linux System Administration
    Spring Boot
    Spring MVC
    Cloud Engineering Consultation
    Apache Camel
    RESTful API
    GitHub
    Apache Kafka
    CI/CD
    Java
    JavaScript
    Google Cloud Platform
    Apache Tomcat
  • $18 hourly
    • 4.8/5
    • (3 jobs)
    More than 10 years of experience working with U.S.-based companies in multiple roles. Therapist, Virtual assistant, creative writing, content creation, recruitment, and data entry.
    Featured Skill Live Chat Operator
    Notion
    Slack
    Trello
    Writing
    Virtual Assistance
    CRM Software
    AppFolio
    Asana
    Social Media Content
    Psychology
    Office 365
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    Active Listening
    Microsoft Outlook
    Social Media Management
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