Upwork home
Sign up
Secondary

Hire the best Live Chat Operators in Rochester, NY

Check out Live Chat Operators in Rochester, NY with the skills you need for your next job.
Hire freelancers
Clients rate Live Chat Operators
Rating is 4.9 out of 5.
4.9/5
based on 44,741 client reviews
  • $80 hourly
    • 5.0/5
    • (153 jobs)
    I help founders, authors, and startups transform their ideas into polished books, pitch decks, lead magnets, and persuasive messaging. Top-Rated 100% JSS and 5-star reviews. 15 published books. Whether you're a VC-backed startup, nonprofit leader, or solo visionary—I'll add clarity, wit, and strategic impact to your writing, brand media, and long-form messaging. What I Offer ✒️ Ghostwriting & Editing From book concepts to full-length manuscripts. I've co-authored and edited dozens of books—memoirs, business titles, ebooks, fiction, and research. 🤖 AI Content Strategy I “de-robotize” AI-generated content, making it sound smart, sharp, and unmistakably human. I also write about AI and prompt design itself with wit and authority. 🧠 Brand Messaging & Copywriting Naming, taglines, campaigns, websites, and investor decks. I help brands sound bold, clear, and memorable—especially when launching. 📚 End-to-End Content Development From editorial strategy to publication and promotion. I guide thought leaders, nonprofits, and entrepreneurs from blank page to bestseller. Career Highlights 3 decades heading a marketing communication agency Founder of 3 content startups, one acquired by AOL Time Warner (8-figure deal) 10 published books in my name, dozens ghostwritten Google workshop mentor and conference presenter 400+ clients across tech, finance, luxury, nonprofit & travel 🎯 Ideal Clients Startup founders & VCs Nonprofit leaders & family offices Authors, experts & thought leaders Agencies needing editorial firepower The English language is my first love, and I excel at writing, editing, and proofreading. My skills include naming companies, products, and domains; crafting impactful taglines and slogans; and producing compelling advertising, collateral, and online marketing copy. I have extensive experience working with AI technologies, focusing on “humanizing” AI-driven content to make it more relatable and engaging. As a publisher and editor of online magazines and blogs, I embrace creativity and satire. I thrive on wit and wordplay. My experience spans writing, editing, and ghostwriting scholarly works, fiction, and eBooks. I can guide a project from concept and proposal through to chapter-by-chapter development, publication, and online promotion. 🤝 Let’s Work Together Whether you need a ghostwriter, pitch whisperer, or editorial fixer—I bring clarity, depth, and strategy to every word. I love a creative challenge. Let’s build something brilliant.
    Featured Skill Live Chat Operator
    Report Writing
    Ghostwriting
    Book Writing
    Ebook Writing
    Story Editing
    Content Writing
    Business Proposal Writing
    Copywriting
    News Writing
    Copy Editing
  • $40 hourly
    • 4.7/5
    • (31 jobs)
    With 30+ Years of Experience, I Create Stunning Visuals As a seasoned pro in Photoshop, photo manipulation, and photography, I've helped countless authors create professional book covers that jump off the shelves. In addition to my success in the publishing industry, I'm also experienced in capturing children's fantasy portraits. Beyond my talent, I take pride in the fantastic feedback I've received from satisfied clients. And if you need help promoting your brand or product, I'm happy to provide graphics tailored for social media and websites. Let me put my expertise to work for you - your projects are sure to shine with my eye-catching visuals.
    Featured Skill Live Chat Operator
    Ebook Design
    Book Cover
    Adobe Lightroom
    Album Cover Design
    Digital Photography
    Graphic Design
    Cover Art Design
    Adobe Photoshop
  • $25 hourly
    • 4.9/5
    • (23 jobs)
    Summary Talented coder which requires excellent proofreading since coding requires precise language. Also skilled at proofreading text. Found and corrected many errors in office documents. Highlights * Proficient in all MS Office Apps * Excellent communicator * Easily spot spelling and punctuation errors * Committed to integrity Accomplishments * Found errors in documents that had been proofread by both Commissioners and both Deputy Commissioners * Formulated a way to check data consistency in vendor voter registration system and ran it finding over 1,000 data entry errors * Proofread and corrected Poll Worker manuals
    Featured Skill Live Chat Operator
    Microsoft Office
    Office 365
    Computer Science
    Writing
    Grammar & Syntax Review
    Proofreading
  • $90 hourly
    • 5.0/5
    • (31 jobs)
    ☁️🚀 Are you looking for a cloud architect who can design scalable, secure, and cost-efficient cloud infrastructure—while automating the entire deployment process? You’re in the right place. With over 10 years of hands-on experience in architecting, automating, and optimizing mission-critical applications in AWS, I help businesses streamline their infrastructure, reduce operational overhead, and launch faster. From startups building their first cloud environment to enterprises modernizing legacy systems—I bring a track record of delivering impactful results. What I bring to your project: • Cloud Infrastructure Design & Automation ☁️ I specialize in Infrastructure as Code (IaC) using AWS CloudFormation and Terraform, enabling repeatable and robust infrastructure. • Serverless & Scalable Backends ⚙️ I’ve architected and launched serverless applications using Lambda, API Gateway, DynamoDB, ECS Fargate, and much more—powering everything from AI tools to mobile games with thousands of daily users. • DevOps & CI/CD Pipelines 🚀 I build fully automated pipelines to accelerate your development lifecycle, reduce errors, and ensure fast, reliable deployments. • Python-Powered Solutions 🐍 From automation scripts to backend services, I leverage Python to drive efficiency and innovation. • Cloud Security & Cost Optimization 🔐💰 I ensure your environments are secure, compliant, and cost-effective. I’m passionate about helping businesses get the most out of the cloud. Whether you’re launching a new product, modernizing infrastructure, or looking to optimize for scale, I’m here to help you succeed. Let’s connect and bring your cloud vision to life! ✨
    Featured Skill Live Chat Operator
    Serverless Computing
    System Administration
    Solution Architecture
    Microsoft Windows
    Linux
    AWS CodePipeline
    Automation
    SQL
    AWS CloudFormation
    Amazon EC2
    Cloud Architecture
    AWS Lambda
    Docker
    Python
    Amazon Web Services
  • $80 hourly
    • 5.0/5
    • (59 jobs)
    Notice: Currently, I have several established clients and will only be taking on projects that I feel passionate about. As I now have a full client list, I will only accept rates appropriate for an expert-level freelancer, which is nothing below 4 cents per word. If any of the above precludes me as the best choice for you and your project, I absolutely understand. And should you choose someone else, I wish you the best on your journey. Overview: I am a prolific writer with over ten years of experience. I began my journey during college, submitting guest articles for the school newspaper, as well as participating in several writing contests for scholarships. From there, I progressed to editing the linguistics department’s emails and drafting all budget proposals and reports for the drama department. After graduation, my journey in freelancing grew even more exciting. I have written countless short stories, edited dozens of manuscripts, provided thorough, in-depth reviews of media proposal and much more. In the past, I have been able to ghostwrite over a dozen novels that went on to have much success, as well as hired for the position of lead writer for a video game. My strengths are believable characters, and vivid dialogue. I truly love writing and am only satisfied when I deliver the best work I am capable of creating. My strengths in editing are able to recognize clichés and overused tropes while productively suggesting several alternatives.
    Featured Skill Live Chat Operator
    Ghostwriting
    Creative Writing
  • $50 hourly
    • 4.6/5
    • (58 jobs)
    I am a mechanical design engineer with over 30 years of experience in the design of plastic products and plastic injection molds. I have brought hundreds of products from concept-to design-to prototype-to production. I have designed hundreds of injection molds- Multicavity, Two-Shot, Valve Gated Hot Runner, Servo Driven,
    Featured Skill Live Chat Operator
    Injection Mold Design
    CAD Drafting
    Product Design
    Custom Part Design
    Mechanical Design
    Motion Graphics
    2D Design
    Autodesk Inventor
    3D Rendering
    Autodesk AutoCAD
    3D Modeling
    Blender
    3D Design
  • $55 hourly
    • 4.9/5
    • (221 jobs)
    "𝐉𝐞𝐟𝐟 𝐰𝐚𝐬 𝐚𝐧 𝐚𝐛𝐬𝐨𝐥𝐮𝐭𝐞 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐟𝐫𝐨𝐦 𝐬𝐭𝐚𝐫𝐭 𝐭𝐨 𝐟𝐢𝐧𝐢𝐬𝐡." "𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐟𝐢𝐧𝐚𝐥 𝐩𝐫𝐨𝐝𝐮𝐜𝐭." "𝐐𝐮𝐢𝐜𝐤 & 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐯𝐞." "𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞𝐚𝐛𝐥𝐞, 𝐩𝐚𝐭𝐢𝐞𝐧𝐭, & 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐯𝐞." "𝐇𝐞 𝐢𝐬 𝐯𝐞𝐫𝐲 𝐜𝐫𝐞𝐚𝐭𝐢𝐯𝐞." "𝐌𝐚𝐝𝐞 𝐭𝐡𝐞 𝐰𝐡𝐨𝐥𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐬𝐢𝐦𝐩𝐥𝐞." I deliver successful video editing & motion graphics results thanks to software expertise, effective media management & client communication. Let me handle your project with care & exceed your expectations. ✅ Established A+ Results ✅ Adobe Premiere Expert ✅ 4K Editing Specialist In addition to editing I also offer videography services. I shoot on a Netflix-approved, Sony a7s iii. This skillset makes me that much more effective as an editor. Forgive the long profile but here are the keywords that are worth mentioning so I can be found by future happy clients: Adobe Premiere Pro, Vertical Videos (reels), CapCut, TikTok, Instagram, Podcasts, Photoshop, Lightroom, Custom GIFs, Logo Reveal Graphics, Video Analysis, Video Consulting, & Canva. Thank you for reading my profile!
    Featured Skill Live Chat Operator
    Cinematography
    TikTok
    Computer Animation
    Video Editing & Production
    Film Editing
    Film Production
    Audio Post Production
    2D Animation
    Video Advertising
    Motion Graphics
    Adobe Premiere Pro
    Adobe Photoshop
  • $41 hourly
    • 5.0/5
    • (83 jobs)
    Over 10 years experience in character animation and Illustration. I have the tools to do it all, with the love and know-how to get it done fast, and looking good! ✔ Character Animation ✔ Storyboard/Animatic ✔ Background Layout Design ✔ Character Design ✔ Explainer Videos ✔ Whiteboard Videos ✔ Music Videos ✔ Youtube Videos ✔ TikTok/shorts/reels Software I use: 🔹 Adobe Animate CC 🔹 Adobe After Effects 🔹 Adobe Premiere Pro 🔹 Adobe Photoshop What makes me the ideal candidate: 🔸 Communicative (native English speaker) 🔸 Fast 🔸 Adept in all facets of the animation production pipeline 🔸 Access to Music that won't infringe copyright 🔸 Voice talent if needed 🔸 Sourcing and implementation of sound effects Let's talk about your animation needs, big or small!
    Featured Skill Live Chat Operator
    Digital Art
    Storyboarding
    Cartoon Style
    Explainer Video
    Animation
    Cartoon Art
    Illustration
    Motion Graphics
    Adobe Animate
    Adobe After Effects
    Whiteboard Animation
    2D Animation
    Adobe Photoshop
    Adobe Premiere Pro
    Animated Cartoon
  • $120 hourly
    • 4.5/5
    • (159 jobs)
    Looking for challenging new projects which can effectively use my talents and creativity, to generate cost effective software solutions. I'm a world class C programmer (primarily on Unix/Linux) and I'm used to making "impossible" tasks "possible". I have a great deal of expertise in: * real time embedded systems * cross compilation/software construction * source control * network programming * system administration * kernel level programming/device drivers * image processing * performance and metrics
    Featured Skill Live Chat Operator
    Image Processing
    C
    Apache Subversion
    Agile Software Development
    Embedded Linux
    Linux System Administration
    Driver Development
    FreeBSD
    Git
    Assembly Language
    TCP/IP
    Version Control
    Object-Oriented Design
    Unix System Administration
    DHCP
  • $18 hourly
    • 5.0/5
    • (1 job)
    I’m your go-to Excel expert, blending advanced spreadsheet skills with a knack for turning data into actionable insights. Whether it’s crafting complex formulas, building dynamic dashboards, or analyzing datasets to spot trends, I deliver precise, polished results every time. I thrive on optimizing workflows, matching data across sheets, and creating tools that make your work easier—all with a keen eye for detail and a passion for efficiency. As a new freelancer, I’m committed to exceeding expectations at competitive rates to build my reputation here. From quick fixes to in-depth analysis, I’m ready to tackle your Excel challenges and help you make smarter decisions with your data. Let’s get started—drop me a message with your project needs!
    Featured Skill Live Chat Operator
    Excel Formula
    Data Entry
    Spreadsheet Automation
    Spreadsheet Macros
    Financial Model
    Analytics Dashboard
    Data Visualization
    Power Query
    Excel Macros
    Data Analysis
    Microsoft Excel
  • $40 hourly
    • 4.8/5
    • (12 jobs)
    Hi, I’m Jeanette — founder of A1 Results, where we help online businesses and coaches close high-ticket deals, streamline client support, and stay organized behind the scenes. Whether you need someone to set appointments, close sales on commission, or take over your inbox, my team and I bring over 20 years of experience in sales, customer care, and admin operations. What we offer: • High-ticket sales calls (closing or appointment setting) • DM/email follow-up systems • Sales scripts & objection handling • CRM setup & tracking • Client onboarding & support • Admin support and virtual assistant services Who we work with: • Business coaches, consultants, course creators • Busy agency owners & service providers • Founders scaling past 5-figure months You get real results — without micromanaging. Ready to scale with confidence?
    Featured Skill Live Chat Operator
    Coaching Session
    Sales
    Telemarketing
    Customer Service
    Lead Generation
    Business Coaching
    Social Media Management
  • $60 hourly
    • 5.0/5
    • (49 jobs)
    B2B writer for a variety of business types; specializing in HR/Recruiting SaaS companies from startup to enterprise-level. Projects: *Case studies *Marketing email campaigns *News pickups, press releases *Product pages *Use cases *Short-form, long-form thought leadership articles *HR encyclopedia articles *Business eBooks *HR & business legally compliant content Client testimonials "If you need insightful, rich and very well-written articles, get in touch with Beth!!! You will be pleasantly surprised." "I wanted to say to you how much I appreciate your article writing. Everything you do is so thoughtful and well written. I especially appreciate not needing to take time to correct rearrange or edit what you do. THANK YOU!!! :)" Member of • AWAI (American Writers & Artists Inc.) • Professional Writers Alliance • IAPWE (International Association of Professional Writers and Editors)
    Featured Skill Live Chat Operator
    English
    Blog Content
    Blog Writing
    Ebook Writing
    Email Copywriting
    Case Studies
    Product Page
    SaaS
    Human Resource Information System
    Human Resources Strategy
    Article Writing
    HR & Business Services
  • $80 hourly
    • 5.0/5
    • (1 job)
    Sr. Director of E-commerce with an analytical background and a passion for growing quality brands. 8+ years of experience driving growth on Amazon Seller Central & TikTok Shop.
    Featured Skill Live Chat Operator
    Digital Marketing
    Shopify
    Affiliate Marketing
    Walmart.com
    Amazon Product Research
    Amazon FBA
    Amazon SEO
    Amazon PPC
    TikTok Marketing
    Amazon
  • $150 hourly
    • 0.0/5
    • (0 jobs)
    I'm an Experiential Creative Director and Illustrator passionate about turning ideas into immersive, visually compelling stories. With a background in building meaningful brand experiences—whether through environments, campaigns, or character-driven visuals—I bring a strategic and imaginative lens to every project. From sketch to final piece, my illustration work is rooted in narrative, personality, and emotional impact. Whether it's editorial, brand-driven, or personal commissions, I’m always exploring new ways to connect through art. Curious, collaborative, and creatively restless, I’m currently open to new illustration opportunities—let’s make something memorable.
    Featured Skill Live Chat Operator
    Trade Show Design
    Branding
    Jig & Fixture Design
    Retail Merchandising
    Creative Strategy
    Interior Design
    Customer Experience
    Brand Marketing
    3D Modeling
  • $60 hourly
    • 5.0/5
    • (186 jobs)
    You deserve to have the best freelance writer working on your project. Look no further. I'm a graduate of the English Writing program at the University of Pittsburgh, and I have twenty-five years of experience as a professional writer. I've written several novels which have been published on Amazon, for Kindle, and in print-on-demand formats. My stories have been featured in over thirty literary magazines and other publications in the U.S. and abroad, online and in print. I've also written memoirs, screenplays, and collaborated on a comic book series. I've written thousands of blogs on a wide variety of topics, and I know how to include keywords and long-tail keywords in my blogs, so they are SEO-friendly. I also know how to use the Surfer SEO tool if you need your web page to rank for specific keywords. I've had experience in virtually any format of non-technical writing, either fiction or nonfiction. I specialize in book reports, essays, ghostwriting, editing, proofreading, product reviews, and all other forms of online content creation. I've also written scripts for popular YouTube channels. I've crafted both time-sensitive and evergreen content for business websites, including landing pages, product pages, FAQs, "About Us" sections, etc. I'm a native English speaker with total command of the language, able to write enthusiastically about any topic, in whatever tone best fits your specifications. I always work closely with my clients, and my goal is to produce a finished product that not only meets but exceeds your expectations. I'm available for short and long-term projects, both hourly and on a per-project basis.
    Featured Skill Live Chat Operator
    Creative Writing
    English
  • $25 hourly
    • 5.0/5
    • (3 jobs)
    I am currently a senior in university studying environmental science. I have a strong background in paper arts. My main mediums working in acrylic, watercolor, marker and colored pencil. I have experience in using digital formats such as adobe and sketchbook. I am a self taught artist. I have worked independently on projects for individual pieces including personalized paintings, poster design and original sketches. I am looking to expand my professional experience and share my creative talent towards innovative and fresh projects.
    Featured Skill Live Chat Operator
    Acrylic Painting
    Creative Direction
    Digital Art
    Sketchbook Pro
    Watercolor
  • $40 hourly
    • 4.8/5
    • (5 jobs)
    I am an experienced editor with excellent people skills: a winning combination. My strengths include creative writing, an eye for detail, knowledge of the rules of grammar and punctuation, strong work ethic, time management, and love of the written word. My background includes 20 years as a school psychologist, 2 years as sole proprietor of a word processing/editing business, several successful years with Upwork, and freelance editing work, including copyediting a 70,000-word book. My articles, short stories, and poetry have been published in print and online by others. I would love to polish your projects to perfection!
    Featured Skill Live Chat Operator
    Content Editing
    Copy Editing
    English
    Poetry
    Creative Writing
  • $67 hourly
    • 4.9/5
    • (38 jobs)
    I am a published author with two books and several scholarly journal articles. I am an excellent academic editor and writing coach. I also have written many blog posts on a wide array of topics and take pride in my ability to create compelling web copy. My extensive background in higher education has made me a flexible thinker and, therefore, a flexible writer. I have solid experience in qualitative research, and there are many subjects I've needed to write about, requiring me to become conversant with them in a short period. I can also proofread and copy edit qualitative academic research, grant proposals, memos, letters, and other professional documents. Whatever project you might have in mind, let me know. If it's something I can do, I will send you a proposal. Thank you for your interest!
    Featured Skill Live Chat Operator
    Brand Development
    Website Content
    Search Engine Optimization
    Home & Garden
    Blog Writing
    Content Marketing Strategy
    Editing & Proofreading
    Higher Education
    SEO Writing
    Copywriting
    Article Writing
    Email Communication
    Academic Writing
    Website Copywriting
    Research Interviews
    Online Research
  • $30 hourly
    • 4.9/5
    • (8 jobs)
    My love for Design came from my obsession to craft, I realized I could create unique experiences through different medias that have a huge impact on people. I focus on creating a wholistic experience, designs that are clean and leave a lasting impression. Customer satisfaction is my top goal, and in order to achieve that I use a base process with the knowledge that we must always be open and flexible to make necessary changes. ​
    Featured Skill Live Chat Operator
    Lifestyle Photography
    Event Planning
    Event Photography
    T-Shirt Design
    Adobe Lightroom
    Logo Design
    Print Design
    Adobe Illustrator
    Adobe Photoshop
  • $40 hourly
    • 5.0/5
    • (75 jobs)
    Let me help you make your writing pieces flow smoothly. No job is complete until you are satisfied! I specialize in the following: -Line editing (Ensuring consistency of language, correct sentence structure, and word choice) -Copyediting (Almost identical to line editing but with less creativity) -Proofreading (Checking for typos, missed punctuation, and minor sentence corrections) Please specify which type of editing you would like. If you are unsure, we can assess it together. *Unbiased assistance- I teach English Language Learners and students with disabilities. No need to be worried or embarrassed!* Experience in editing: -Advertisements -Websites -Personal statements -Children's Literature -Fiction -Non-fiction -Blogs -Educational presentations -Textbooks Accomplishments: -Bachelor's Degree in English (December 2001) -Master's Degree in Teaching English to Speakers of Other Languages (2007) -Special education teacher with a focus on reading and writing (January 2002-Present) -Master Beekeeper (2014-Present)
    Featured Skill Live Chat Operator
    Proofreading
    Grammarly
    Google Docs
    Academic Editing
    Teaching English
    Copy Editing
    Review or Feedback Collection
    Editing & Proofreading
    Book Editing
    English Tutoring
    Formatting
  • $65 hourly
    • 5.0/5
    • (245 jobs)
    ⭐️⭐️⭐️⭐️⭐️ TOP RATED content writer, script writer, storyteller, brand-perfecter. I'm eager to discuss your upcoming project! I'm a versatile, adaptable, highly creative writer with 8 years of professional experience. I craft compelling stories that dazzle and delight. Let’s elevate your online reputation: 🔥landing pages that pop 💥blogs that beckon 🌟elegant branding that excites 💫scripts that sizzle I confidently cover a broad spectrum of industries. Other specialties include spectacular slogans, taglines, brand guidelines and social media posts. #humblebrag Every great brand, product or service needs a story that HOOKS and MOVES its reader. If you need that story, I'm your guy. (And I'm not even a guy!) See? This is uber-fun already... NICHE SERVICE: DATING PROFILE REWRITE/REIMAGINING It's not that people can't write their own dating profile -- it's just that they aren't doing it well. There are multiple factors at play: People are uncomfortable writing about themselves (valid), people are discouraged and disheartened by the whole world of online dating (very heckin' valid), and/or people think they're presenting one thing when, in fact, they are presenting something VERY different. I can help you organize, present, and refine a dating profile that truly reflects YOU, attracts the right people, and stands out as authentic and sincere in a veritable SEA of unintentionally generic and off-putting profiles. This includes a consultation/interview, dating profile rewrite, and suggestions on photo choice and placement. It's rough out there. Let's make it a little smoooooother.
    Featured Skill Live Chat Operator
    Entertainment
    Copy Editing
    Blog Content
    Social Media Content
    Landing Page
    Copywriting
    About Us Page
    Scriptwriting
    Brand Identity
    Screenwriting
    Slogan
    Content Writing
    Search Engine Optimization
    Email Marketing
    Social Media Marketing
  • $30 hourly
    • 4.7/5
    • (3 jobs)
    I managed 106 units for 6.5 years. I started my own virtual assistance business assisting property managers and property owners in 3 states. I am currently a community manager at a 300 unit complex. I have an ARM (Accredited Residential Manager) certificate from IREM. I have helped first-time landlords navigate the property management world, set policies and procedures, implement retention practices, and set up property management software programs. Tenants love how friendly and approachable I am and landlords love that I am firm and fair. My background as a paralegal, administrative assistant, office manager, and property manager has provided me with the experience to complete administrative tasks effectively and efficiently. My love of learning, attention to detail, desire to help others, and organizational mindset make me the perfect candidate to help grow your business.
    Featured Skill Live Chat Operator
    Google Workspace
    ONEsite
    Buildium
    Google Search
    Customer Service
    Intuit QuickBooks
    Microsoft Office
    Data Entry
  • $200 hourly
    • 4.8/5
    • (62 jobs)
    * Supervising Engineer * Plan Review / PE Stamping * Project Management * Building / Mechanical Code Compliance * Drawing / Specification Package Preparation * BIM/VDC * Certified Commissioning Authority (CxA) Professional Engineer licensed in the following states: CA - California FL - Florida IN - Indiana NM - New Mexico NY - New York OH - Ohio TX - Texas Extensive experience designing HVAC, mechanical, refrigeration, plumbing, and high-performing advanced control systems in various building types and sizes across residential, healthcare, commercial, industrial, manufacturing, aviation, higher education, and combined heat and power markets. I have an extensive understanding of the International Building, Mechanical, Plumbing, Fuel Gas, Fire, and Residential Codes, as well as NFPA, ASHRAE, ASME, ANSI, and ASSE standards. All designs are performed in 3D with Autodesk Revit, or other CAD / BIM programs per request. Mechanical Systems of Note: -Hot Water Boiler -Low and High Pressure Steam -Chilled Water -Process Cooling -Combined Heat and Power Plants (CHP) / Cogeneration / Trigeneration -Central Refrigeration Systems (Ammonia / CO2 Cascade, Transcritical CO2) -Geothermal -Heat Pumps (ground, water, air source) -VAV Variable Air Volume, Low / Medium / High Pressure duct systems -VRF / Energy Recovery Ventilation -Industrial HVAC / Hazardous Exhaust Systems -Heat Recovery Finite Element Analysis: Advanced piping design. FEA pipe stress test analysis for thermal stresses on power piping, high-pressure steam, low temp refrigeration, process piping, and other pipe systems. Expertise with the following ASME piping codes: -B31.1 Power Piping -B31.3 Process Piping -B31.5 Refrigeration Piping and Heat Transfer Components -B31.9 Building Services Piping -BPE Bioprocessing Equipment (Pharmaceutical Process Piping) Computational Fluid Dynamics: CFD for advanced HVAC and thermal/fluid designs. Simulations of smoke control systems, data center cooling design, large open atrium, industrial HVAC and process piping, etc. Preconstruction Coordination / BIM / VDC: I model 2D plans in 3D and perform clash detection to ensure interdisciplinary coordination before construction. In addition, I have a 3D laser scanner which I use to generate extremely accurate 3D point clouds for use in Revit, Navisworks, and AutoCAD to generate precise as-builts. Energy Engineering: I have extensive experience analyzing and simulating existing and new energy systems to identify energy conservation measures. These systems include boilers, chillers, compressors, air systems, thermal oxidizers, industrial processes and heat recovery opportunities. I am able to leverage powerful tools built into Excel such as Power Query, as well as programmable Open Modelica simulations of energy systems. In addition, I provide life-cycle, NPV, IRR calculations to establish project feasibility. Software Capabilities: Autodesk Revit Autodesk Plant3D Autodesk AutoCAD Autodesk Navisworks Manage / Simulate Autodesk ReCap Pro Autodesk Inventor Pro Nastran In-CAD FEA Matlab Open Modelica Python Simulink Simscape Danfoss Coolselector2 Carrier HAP Hourly Analysis Program MS Office / Excel / Power BI
    Featured Skill Live Chat Operator
    Process Engineering
    MEP Design
    Energy Simulation
    Energy Engineering
    Mechanical Design
    Energy Management
    HVAC System Design
    Building Design
    Building Information Modeling
    Plant Design
    Plumbing
    Mechanical Engineering
    Computational Fluid Dynamics
    3D Design
  • $130 hourly
    • 4.9/5
    • (18 jobs)
    I am an Atlassian tools expert, a Certified Scrum Master, and a Certified Project Management Professional. I help streamline organizations through processes, tools, and training using Atlassian tools and Agile methodologies. I am a strategist who looks at the big picture of your entire organization's needs. I have over 20 years of professional experience. In my career, I was a software engineer, people manager, project manager and held strategic/leadership roles. I understand first hand the needs and challenges of all of these roles. My experience motivated me to start my own consulting company to help other organizations solve their problems. My range of experience in all of these roles is evident in the solutions I provide to my clients. A great deal of my experience is with Agile software teams, but I have worked with numerous teams who use Atlassian tools but are not a software team or are not using Agile. I believe the best solutions are ones that fit the culture and needs of the organization. There is no one-size-fits-all. Services include: 💡 Atlassian Tools Suite: ✔Jira including Basic and Advanced Roadmaps ✔Jira Service Management ✔Trello ✔Confluence ✔Other Atlassian tools, numerous plug-ins, and integrations 💡Overview of Tools Strategy and Support Services ✔ Setup and implementation of tools (Atlassian or similar) considering the big picture of the organization's goals and culture ✔Training and rollout ✔Administration guidance and services ✔Best practices and tools governance ✔Metrics collection and reporting ✔Plug-in evaluations and selection 💡 Agile Training and Coaching: ✔Transformations ✔Story writing strategies/best practices ✔Agile Scrum Ceremonies (Sprint Planning, Backlog, Grooming, etc) ✔Agile best practices ✔Tools to support Agile process Skills specific to tools: 💡Atlassian Jira: ✔ Over a decade of Jira Administration experience -"Big picture" strategy for your organization, including Jira "design" to fit your business, adoption, training, and rollout. ✔Extensive Agile experience with Jira and Agile Teams (Scrum and Kanban boards) ✔various plugins (including Structure) ✔Agile or non Agile environments ✔Administration: customized scheme configurations for fields, permissions, and notifications, and workflow, customized dashboards for teams. ✔Metrics: JQL Filters, Reports, and Dashboards. ✔Best practices and governance ✔Remote training for users and administrators Atlassian 💡Advanced Roadmaps (formerly Portfolio for Jira) ✔Help you decide, "are Advanced Roadmaps right for you?" ✔Designing and configuring Advanced Roadmaps for your organization ✔Scheduling algorithm guidance and training ✔Best practices and governance ✔Remote training for users and administrators Atlassian 💡Atlassian Confluence: ✔Setup and Organization of Confluence (site design and themes/best practices) ✔Content Management Strategies ✔Content Permission Strategies ✔Confluence Blueprints and Templates ✔Remote training for users and administrators ✔Rollout and adoption ✔Plugins ✔Metrics 💡Jira Service Management (formerly Jira Service Desk) -Creating and customizing a Service Desk -Configuring your Customer Portal -Configuring and customizing SLA's -Customizing Workflow -Custom Queues -Best practices and governance -Remote training for users and administrators -Reports
    Featured Skill Live Chat Operator
    Agile Project Management
    Scrum
    Project Portfolio Management
    Project Management Professional
    Atlassian Confluence
    Atlassian GreenHopper
  • $60 hourly
    • 4.7/5
    • (37 jobs)
    ✅ I'm one of the highest-rated and top-earning WordPress and Shopify developers on Upwork, with 5-star reviews and glowing feedback from satisfied clients. I've delivered cutting-edge WordPress and Shopify solutions, enhancing design, functionality, and user experience for businesses of all sizes, including well-known organizations like: ✅ Nike (Global E-Commerce Enhancements) ✅ Johnson & Johnson (User-Friendly Landing Pages) ✅ Small Batch Goods Co. (Custom Shopify Store Development) ✅ HealthNxt (WordPress Optimization for SEO and Speed) ⭐ Here's what I can bring to your project ⭐ ✅ Expert development and design for WordPress, Shopify, and WooCommerce ✅ Custom themes and plugin development tailored to your brand’s needs ✅ Pixel-perfect, responsive designs for seamless user experiences ✅ Advanced troubleshooting and optimization for speed and performance ✅ Expertise in e-commerce functionality, secure payments, and sales funnels ✅ Proven UI/UX strategies to improve engagement and conversions ✅ 24/7 ultra-reliable communication: you will always know the project status ✅ A commitment to helping you succeed and drive value for your business ⭐ Why you should choose me over other freelancers ⭐ ✅ Client Reviews: My focus is on delivering value and earning my clients' TRUST. ✅ Over-Delivering: I pride myself on exceeding expectations and leaving clients saying "WOW." ✅ Responsiveness: I maintain open communication, ensuring quick responses and updates. ✅ Resilience: I tackle challenges head-on, finding innovative solutions to your toughest problems. ✅ Kindness: Respect, empathy, and genuine care for my clients’ success are at the core of my work. 🏆 Reviews and feedback from high-profile clients 🏆 The client reviews below (also in my work history section) highlight the quality of work and value you can expect from me: ⭐⭐⭐⭐⭐ "This is the second time we've worked with Usfer, and both experiences have been outstanding. He delivered exceptional results on both projects, including the US-Mattress.com PDP Rework and AmericanMattress.com. We will continue to trust him for any future projects!" – Sarah Thompson, US-Mattress.com ⭐⭐⭐⭐⭐ "This is my third time collaborating with Usfer. He’s my go-to expert for Shopify development projects! The project was completed quickly and accurately, requiring minimal revisions. Communication was seamless and timely throughout. I highly recommend Usfer for Shopify theme development—fast, professional, and done right the first time. Thank you, Usfer!" – John Adams, Modern Living Co. ⭐⭐⭐⭐⭐ "This is my second time working with Usfer and his team, and once again, they exceeded expectations. Fast turnaround, fair pricing, and excellent communication made the process smooth and stress-free. I am thrilled with the final product and will certainly hire them again for future projects." – Emily Roberts, Greenline E-Commerce Solutions If you’re ready to elevate your WordPress or Shopify website, I’d love to help. Let’s create something amazing together! Feel free to provide real client names and projects for accuracy if needed!
    Featured Skill Live Chat Operator
    UX & UI Design
    UX & UI
    UI/UX Prototyping
    Ecommerce Website Development
    Web Design
    Shopify
    API Development
    HTML5
    WordPress
    Search Engine Optimization
    Web Development
  • $52 hourly
    • 5.0/5
    • (8 jobs)
    I am a cybersecurity architect with over five years of field experience. Since serving as a security consultant, information security architect, and freelance writer, I’ve helped businesses achieve their project goals. I look forward to our future collaboration!
    Featured Skill Live Chat Operator
    Blog Writing
    Content Writing
    Technical Writing
    Search Engine Optimization
    Ghostwriting
    Report Writing
    User Guide Writing
    Research Papers
    Book Writing
  • $60 hourly
    • 0.0/5
    • (1 job)
    Multifaceted freelance writer with over a decade of experience. Specializations include everything from copywriting to content creation and much more. Ivy is also highly creative and enjoys taking on new challenges.
    Featured Skill Live Chat Operator
    Creative Writing
    Writing
    Business Services
    Copywriting
    Article
    Website Content
    About Us Page
    Landing Page
    Media & Entertainment
    Article Writing
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Live Chat Operator near Rochester, NY on Upwork?

You can hire a Live Chat Operator near Rochester, NY on Upwork in four simple steps:

  • Create a job post tailored to your Live Chat Operator project scope. We’ll walk you through the process step by step.
  • Browse top Live Chat Operator talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Live Chat Operator profiles and interview.
  • Hire the right Live Chat Operator for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Live Chat Operator?

Rates charged by Live Chat Operators on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Live Chat Operator near Rochester, NY on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Live Chat Operators and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Live Chat Operator team you need to succeed.

Can I hire a Live Chat Operator near Rochester, NY within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Live Chat Operator proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.