Hire the best Live Chat Software Developers in Lahore, PK
Check out Live Chat Software Developers in Lahore, PK with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (8 jobs)
Having worked in customer service and sales for over 𝐭𝐞𝐧 𝐲𝐞𝐚𝐫𝐬, I have a wealth of experience. In addition to being highly motivated, I can learn quickly, and I am very 𝐭𝐚𝐬𝐤-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝. Through my years in hospitality and sales, I have developed excellent customer service skills and the ability to build rapport. Every aspect of my work is dedicated and committed to 100%. I have a professional and positive phone manner, I can provide 𝐞𝐦𝐚𝐢𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐭𝐢𝐜𝐤𝐞𝐭 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐚𝐧𝐝 𝐩𝐡𝐨𝐧𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, and I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. Over the course of my career, I have developed excellent skills in transforming negative situations into positive ones, displaying 𝐞𝐦𝐩𝐚𝐭𝐡𝐲 𝐚𝐧𝐝 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠, 𝐩𝐚𝐭𝐢𝐞𝐧𝐜𝐞, 𝐜𝐚𝐥𝐦𝐧𝐞𝐬𝐬, 𝐚𝐧𝐝 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐭𝐢𝐦𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐬𝐤𝐢𝐥𝐥𝐬. My previous work experience includes providing email and chat support to companies in the following industries: -𝐔𝐩𝐰𝐨𝐫𝐤 𝐈𝐧𝐜. -𝐃𝐮𝐛𝐚𝐢 𝐚𝐢𝐫𝐥𝐢𝐧𝐞𝐬 -𝐀𝐮𝐭𝐨𝐬 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 The following are my areas of expertise: -𝐙𝐞𝐧𝐝𝐞𝐬𝐤 -𝐋𝐢𝐯𝐞 𝐂𝐡𝐚𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠𝐬. -𝐍𝐞𝐰 𝐚𝐧𝐝 𝐄𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐚𝐥𝐞𝐬. -𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐯𝐢𝐚 𝐞-𝐦𝐚𝐢𝐥 𝐚𝐧𝐝 𝐜𝐡𝐚𝐭. -𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠/𝐫𝐞𝐭𝐚𝐢𝐧𝐢𝐧𝐠 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬. -𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 & 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 -𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧 Software skills: I am adept with software such as 𝐌𝐒 𝐖𝐨𝐫𝐝, 𝐌𝐒 𝐄𝐱𝐜𝐞𝐥, 𝐏𝐨𝐰𝐞𝐫 𝐏𝐨𝐢𝐧𝐭 𝐚𝐧𝐝 𝐖𝐆 𝐋𝐢𝐯𝐞 𝐂𝐡𝐚𝐭 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞. I am goal-driven and have a proven track record of motivating employees and streamlining processes to enhance efficiency. My efforts have been instrumental in improving live chat customer service protocols at my previous employer. I thrive in high-stress environments, consistently delivering my best work. My passion for engaging with people and my creative approach to problem-solving enable me to achieve my goals and contribute to the success of both my clients and my business.Live Chat SoftwareProblem SolvingAdministrative SupportSocial Media MarketingCustomer ServiceContent EditingArticle WritingCustomer SupportOrder TrackingOnline Chat SupportEmail SupportZendesk - $5 hourly
- 5.0/5
- (7 jobs)
With over 4 years of proven experience, I excel as a Virtual Assistant, adept at providing comprehensive administrative support, managing calendars, handling emails, and coordinating tasks efficiently. My strong communication skills and attention to detail ensure seamless coordination and organization. In Customer Service Support, I thrive in addressing inquiries, resolving issues, and ensuring customer satisfaction. My ability to remain calm under pressure and deliver prompt, courteous responses has consistently earned positive feedback from clients. As a skilled Web Researcher, I specialize in conducting thorough research, gathering relevant data, and providing insightful analysis. My proficiency in utilizing various online tools and databases allows me to deliver accurate and comprehensive research results. In Data Entry, I demonstrate precision and efficiency in inputting, updating, and maintaining large volumes of data with meticulous attention to detail. My experience includes data verification, cleansing, and organizing, contributing to the overall efficiency of operations. Overall, my diverse background and extensive experience make me a valuable asset in various roles, allowing me to adapt quickly and deliver exceptional results in Virtual Assistance, Customer Service Support, Web Research, and Data Entry.Live Chat SoftwareChatbotOnline Chat SupportInbound InquiryCall Center ManagementOutbound SalesPhone SupportSchedulingSales - $7 hourly
- 4.9/5
- (13 jobs)
✔ Versatile ✔ Detail-oriented ✔ Fast Learner ------------------------------------------------------------------------------ Being a Freelancer" on Upwork and having 10 years of online working, my working experience covers a verity of area with an exceptional eye for details... ►Real Estate ►Leads Generation ►Cold Calling ► Keyword Researcher ► Virtual Assistant ► Customer Support ► Web Research ► Lead Generation ► Basic HTML CSS,WordPress knowledge ► Customer Email Support, Customer Service, Chat Support with Zendesk, Fresdesk or Gmail ► Google Docs, Spreadsheet, and Presentations ► Document Conversion – word to PDF, PDF to word The client's satisfaction is always my prime concern i am not here only to earn money because what i believe in one satisfied customer can bring more customers. My seven years of experience in the above-said skills always support me to achieve the targets I set for myself and my clients.Live Chat SoftwareVirtual AssistanceAdministrative SupportBPO Call CenterIn-App SupportCall Center ManagementCustomer SupportCold CallingTelemarketing - $7 hourly
- 4.8/5
- (79 jobs)
Are you looking of a Customer Service Rep and Virtual assistant/Cold caller expert in lead generation, appointment setting, telemarketing, customer service, email chat and phone support? Welcome to my profile! My name is Mohid, with a solid 7+ years of experience in real estate cold calling, appointment setting, telemarketing and customer service: email support, chat support and phone call support. I specialize in providing comprehensive virtual assistance, cold caller and customer service. I have been worked with USA and Canadian companies and cooperative businesses as a cold caller, appointment setter, virtual assistant, telemarketer and customer service rep. My roles have included serving as a property acquisition manager, transaction coordinator, cold caller, customer service agent, email support, chat support agent to ensuring a seamless process from initial contact to contract closure. My expertise included: Customer Service: ✓ Professionally handling inbound customer inquiries to provide assistance and resolve issues ✓ Expertise in empathetic communication to ensure customer satisfaction ✓ Efficiently managing end-to-end customer transactions with a focus on excellence ✓ Verifying customer information and documentation for accurate and smooth processes ✓ Coordinating with various departments to address customer needs and concerns promptly Cold Caller/Appointment setter/Telemarketer: ✓ Proficient in Skip Tracing and lead generation techniques ✓ Strategically initiating outbound calls to identify potential clients and generate leads ✓ Proficient in market research and lead generation techniques to identify prospects ✓ Conducting persuasive and effective cold call negotiations to secure agreements ✓ Managing detailed records of cold calling activities for future follow-ups ✓ Coordinating with sales and marketing teams to ensure seamless transition from lead generation to conversion I am well-versed in a variety of CRMs and call dialers, including Xencall, CallTools, CallHippo, Mojo Dialer, Monday.com, Zendesk, Zoho, people finders, and Propstream, Chatgpt, Jasper, Hubspot, Shopify, Ecommerce, Intercom, Zendesk, Talkdesk, CRM Aquaint, Booking.com, Homeaway, Airbnb, Gmail, Outlook, Rapportive Reasons to consider my services: ✓ Experienced virtual assistance, proficient cold caller and customer service rep ✓ Availability 24/7 to cater to your needs ✓ Equipped with high-speed broadband internet connection ✓ Operate in a quiet and focused work environment If you are seeking a reliable, results-driven professional for your virtual assistance, customer service, cold caller, appointment setting needs, please reach out. Let's initiate the next steps towards achieving your objectives.Live Chat SoftwareReal Estate Cold CallingVirtual AssistanceEmail SupportCommunicationsPhone SupportAdministrative SupportCustomer SupportCustomer ServiceData EntryAppointment SettingLead GenerationCold CallingTelemarketing - $8 hourly
- 5.0/5
- (3 jobs)
With over Seven years of corporate experience in Customer Support and Operations Management in well-reputed organizations. I've always had a passion for customer and client satisfaction. I have provided excellent services to clients worldwide, that includes Live Chat, Email, Ticket, and Phone Support. I also provide a wide range of Administrative tasks which includes but not limited to: ✔ Order Processing. ✔ Handling PayPal and Klarna disputes. ✔Internet Research. ✔ Social Media Handling. Customer Services Software that I have used: ✔ Zendesk. ✔ Gorgias. ✔Zoho Mail. ✔ Gorgias. ✔ Tawk.to. ✔ LiveChatInc. ✔ Intercom. ✔Comm100. ✔Big Commerce. Tools and Internal communication software: ✔ Slack. ✔Skype. ✔ Shopify. ✔G-Suite. ✔ MS Office. I am eager to learn about products and services in order to deliver the best customer service that a customer can receive. Feel free to drop a query as I am fully available for a quick call as well, let's start a journey which results in Satisfied Customers.Live Chat SoftwareCustomer ServiceCustomer SupportCustomer SatisfactionInbound InquiryOnline Chat SupportPhone SupportEmail Support - $5 hourly
- 5.0/5
- (2 jobs)
*****Overview***** Are you seeking a reliable, professional, and experienced Customer Support Representative who can enhance your customer service experience? Look no further. With [ 4 years] of experience in handling customer inquiries via live chat, email, and phone, I am dedicated to providing top-tier support that aligns with your brand values. *****Services Offered***** Live Chat Support: Swift and accurate responses to customer inquiries. Multitasking across multiple chat windows. Real-time troubleshooting and issue resolution. Knowledge of popular live chat platforms (e.g., Zendesk, Intercom, LiveChat). Email Support: Managing and responding to customer emails with professionalism. Crafting clear, concise, and solution-focused email responses. Following up on unresolved issues to ensure customer satisfaction. Organizing and prioritizing email inquiries to meet SLAs. Call Support: Providing a friendly and professional voice for your business. Handling inbound and outbound calls efficiently. Addressing customer concerns and providing real-time solutions. Maintaining a calm and patient demeanor in all interactions. *****Why Choose Me***** Customer-Centric Approach: I prioritize customer satisfaction, aiming to resolve issues promptly and professionally. Effective Communication: I ensure that all interactions are clear, courteous, and consistent with your brand’s tone. Problem-Solving Skills: I am adept at identifying issues, finding solutions, and ensuring customers leave satisfied. Technical Proficiency: Familiarity with CRM systems like Zendesk, Freshdesk, Salesforce, and more. Adaptability: I can quickly learn new tools, processes, and adapt to changing environments. Time Management: I can effectively juggle multiple tasks without compromising on quality or response time. Experience: With [4 years] of experience in customer support across various industries, I have developed a deep understanding of customer needs and how to address them. My background includes: Working with e-commerce, SaaS, healthcare, and other industries. Handling high-volume inquiries during peak times. Achieving and exceeding customer satisfaction targets. *****Availability***** Hours: I am available for more than 30 hours a week for full-time and part-time work also Flexible Schedule: I can adjust my hours to match your business needs. *****Pricing***** Hourly Rate: Competitive rates based on the complexity of the support required. Packages: Customizable packages available for long-term projects or ongoing support. *****Let’s Get Started***** I am ready to contribute to your team and help you deliver exceptional customer service. Contact me through Upwork to discuss your specific needs, and let's tailor a solution that works best for your business. *****Contact Information***** Feel free to reach out via Upwork messaging. I look forward to working with you and helping your business thrive!Live Chat SoftwareCustomer SupportCustomer CareCustomer SatisfactionSalesTelemarketingComplaint ManagementTicketing SystemPhone SupportEmail SupportCRM SoftwareClient ManagementHelpdeskTechnical SupportCustomer Service - $33 hourly
- 4.6/5
- (2 jobs)
hello, every one, my name is shahid ali, i am voip business expert, i am voip developer and voip business administrator, i am very experienced in voip business, i have been working in voip since last 5 years, this is my website 1rupicall.com/Live Chat SoftwareActianVoIP AdministrationSoftware LicensingBusiness DevelopmentBusiness AnalysisVoIP SoftwareCisco CallManager - $10 hourly
- 4.7/5
- (112 jobs)
🥇 Top Rated Plus ⏰18000+ Hours of Quality Work Delivered 💼 100+ Jobs Completed ✅ 100% Customer Satisfaction ⭐ 100% Job Success Rate I have 10 years of experience in customer service industry where I have worked for different niches; mainly with SaaS, ecommerce and software/technical support. I started off as Customer support executive in a US based company. My core responsibility include phone support both tier 1 and tier 2 for the SaaS based product. I then volunteered in tickets and live chat as I wanted to learn more and excel. Due to my great product knowledge and customer handling, I was promoted to support supervisor within 9 months of my joining date with the company. I was then further promoted to start another department from scratch which involved configurations and maintenance of tools that we used to service our customers. This also lead me into a training manager role for product and tools used internally. I then joined a software a company which required technical support both tier 1 and tier 2 via email and screenshare sessions and sometimes phone calls. The key to success was the knowledge of the command line and other basics to mid level knowledge of computers. I was then hired by a ecommerce business based out of Australia where I was the customer support manager and manged a team of 4 virtually based team members. It was mainly live chat and email. I have been Zendesk consultant and project manager for over two years. I have also experience in managing tools such as Agile CRM, Zopim, Intercom, Fonality, Confluence, Jira, Zoho Support, Ring Central, Zapier, CudaSign, Webmerge, Twilio (Sales force is on the way). I have successfully managed these from scratch and designed it as per the need of all the departments. I have done multiple projects in North America and in Europe.Live Chat SoftwareClickUpEcommerceShopifyHospitality & TourismProject ManagementCustomer ExperienceSaaSAdministrative SupportCustomer ServiceJiraEmail SupportOnline Chat SupportPhone SupportZendesk - $8 hourly
- 5.0/5
- (1 job)
Hello! I am an enthusiastic, reliable, and dedicated individual with over 7 years of experience delivering professional, high-quality customer service across diverse industries worldwide. Proficient in communication via phone, email, and live chat, I posses strong interpersonal skills and I am always eager to adapt to new tools and technologies to enhance efficiency and effectiveness in my role. I take pride in my ability to consistently meet deadlines and uphold commitments, never overpromising and always delivering results. While I thrive in a team environment, I am equally capable of taking initiative and leading projects independently when necessary. Whatever challenges may arise, I am ready to tackle them head-on and provide assistance whenever needed. Let's work together to achieve excellence!Live Chat SoftwareTeam BuildingCustomer SupportCustomer Relationship ManagementCustomer ExperienceCall Center SoftwareCommunication SkillsCustomer ServiceClient ManagementCustomer SatisfactionTeam ManagementCustomer Service TrainingOnline Chat SupportCall Center ManagementEmail Support - $9 hourly
- 0.0/5
- (1 job)
I'm a dedicated Email Support Executive with a passion for delivering exceptional customer experiences. With a background in E-Commerce, I've honed my skills at top-notch organizations like Lumiara, MiamiMD Skincare, and CellaBeauty in the United States. My expertise includes prompt inquiry resolution, seamless order tracking, and resolving delivery issues. I'm proficient in Zendesk Customer Service Software and Gorgios, ensuring top-tier support. I've also excelled internationally, having handled inquiries for the Cactus Jack campaign at Digitech Outsourcing Solution in Pakistan. My commitment to maintaining a minimum 95% customer satisfaction rate during my tenure at MindBridge in an international Foodpanda campaign showcases my dedication. Let's team up to create exceptional customer experiences and exceed expectations. Your success is my priority!Live Chat SoftwareEcommerceZopimCold EmailGorgiasCustomer ServiceSocial Customer ServiceFreshdeskZendeskOnline Chat SupportEmail SupportSales & Marketing - $8 hourly
- 0.0/5
- (1 job)
An organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty. Strong ability to multi-task and prioritize assigned tasks. Seeking a new, challenging role in a organizations which will utilize existing skills.Live Chat SoftwareCustomer ServiceIntercomCustomer Support PluginEmail SupportZendeskFreshdesk - $6 hourly
- 0.0/5
- (1 job)
I'm the one who truly believes that Customer support isn't just an afterthought; it's the secret sauce that fuels business success. With a wealth of expertise as a remotely hired resource in the outsourcing Industry, I have honed impeccable phone manners and developed a remarkable ability to handle disgruntled customers with utmost politeness. My passion lies in customer interactions, and I genuinely enjoy assisting them with even the most trivial inquiries. The satisfaction of resolving issues and providing exceptional support is deeply rewarding to me. Every interaction I've had with customers has concluded without any of them being upset or angry. Joining your esteemed company would be a privilege, as I am eager to collaborate with the best in the business. My track record demonstrates proficiency in managing multiple projects concurrently, and I am eager to contribute innovative ideas to propel your company's growth beyond all goals and objectives. Furthermore, I possess excellent English communication skills, both written and oral, which enables me to deliver clear and effective interactions with customers. I'm eager to collaborate with fresh faces and teams, bringing my enthusiasm and expertise to the table.Live Chat SoftwareOlarkAcuity SchedulingZoho DeskClient ManagementShopifyCustomer SatisfactionLiveAgentGoogle SheetsCustomer SupportAdministrative SupportIT ConsultationOnline Chat SupportEmail SupportZendesk - $5 hourly
- 5.0/5
- (2 jobs)
🚀 Results-Oriented Professional | Your Partner for Success 🚀 🌟 Welcome to My Upwork Profile! 🌟 👋 Hi there! I'm Shoaib, and I'm thrilled to have the opportunity to collaborate with you on Upwork. With a passion for delivering exceptional results and a commitment to excellence, I'm here to help you achieve your goals and take your projects to new heights. 🔍 Who Am I? I'm a Shoaib Khan with five years' of experience in Customer Support Services. Throughout my career, I've had the privilege of working with a diverse range of clients, from startups to multinational corporations, helping them solve complex challenges and drive business growth. 🔥 What Sets Me Apart? ✅ Proven Track Record: I pride myself on delivering tangible results. Whether it's increasing sales, optimizing processes, or enhancing user experiences, I've consistently exceeded expectations and earned the trust of my clients. ✅ Strategic Thinking: I don't just execute tasks; I approach each project strategically, identifying opportunities for improvement and implementing solutions that drive long-term success. ✅ Clear Communication: Communication is key to a successful partnership. I'm committed to keeping you informed every step of the way, ensuring that we're always on the same page and aligned towards achieving our objectives. ✅ Client-Centric Approach: Your satisfaction is my top priority. I take the time to understand your unique needs and tailor my approach to ensure that we not only meet but exceed your expectations. 💼 Services I Offer: 🚀 Phone Support Services 24\7 🚀 Email Support Services 24\7 🚀 Live Chat Support Services 24\7 🚀 Virtual Assistance 🚀 Data Entry 🚀 Lead Generation 📈 Let's Take Your Project to the Next Level! Whether you're looking to launch a new venture, streamline your operations, or enhance your online presence, I'm here to help. Let's collaborate to turn your vision into reality and achieve extraordinary results together. 📧 Get in Touch: Ready to get started? Feel free to reach out to me via Upwork messaging, and let's discuss how we can work together to accomplish your objectives. I can't wait to embark on this journey with you!Live Chat SoftwareLiveAgentShopifyeBayAmazonCustomer ServiceData EntryWeb DesignCustomer SatisfactionPhone SupportOnline Chat Support - $8 hourly
- 4.0/5
- (4 jobs)
As a Customer Service Representative, I excel in maintaining customer satisfaction by effectively handling inquiries, resolving issues, and providing support through phone, email, and live chat. My key skills include excellent communication, strong interpersonal abilities, problem-solving aptitude, patience, and empathy. I am proficient in using CRM software, multitasking, and staying calm under pressure. I am customer-focused, adaptable, and dedicated to delivering positive experiences to build and maintain strong customer relationships. I can complete any job within the necessary period. I have years of encounter in this work and will be offering all my effort and capabilities. My main objective is to provide excellent service, with timely, accurate, and professional results.Live Chat SoftwareProfessional ToneProblem SolvingQuery AnalysisEmail SupportEmail EtiquettePhone CommunicationPhone SupportInbound InquiryFeedback & Satisfaction SurveyRelationship BuildingCustomer ServiceCustomer SatisfactionCustomer Support - $5 hourly
- 0.0/5
- (0 jobs)
I am Senior Customer Support Executive from past 13 years. Currently working remotely with US based company in Minnesota. I love helping customers via phone, live chat and email support. If you need any kind of customer support for your business then I am available 24/7 Customer Support is my passion.Live Chat SoftwarePhone CommunicationPhone SurveyCustomer Service ChatbotCustomer ServiceCustomer SatisfactionCustomer CareAdministrative SupportCustomer SupportPhone SupportEmail Support - $5 hourly
- 0.0/5
- (0 jobs)
I’m a Customer Service Agent with more then 5 years of experience. I have worked on different projects and for some of the most influential companies, like Foodpanda, Uber Eats, Talabat UAE, Atlas Cars London , Skyways Cars London , Commercial Cars Uk , and Taxicode I am fluent in English language, and have excellent Email and Chat Support Skills. I am passionate about creating the best customer experience. I am organized and able to handle multiple inquiries, even in stressful situations. Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver. I am not scared to take new challenges and I will always give myself a 100%. I can assist you with any of the below: General customer support queries (Live chat, email, phone, SMS, Facebook, Instagram, Linkedin, WhatsApp or Telegram etc) Respond to queries with an agreed script or even without a script with proper reasonable answers Phone support on call or even on zoom call support. I will provide complete technical customer care and customer support to our clients. I can provide property management services, and dispatch, food order taking and processing I’m experienced in handling different CRM’s including Buildium Appfolio Rent manager Zendesk Salesforce Tenant Turner Square Point of Sale Zoho I’ll fully manage your project and brief from start to finish Communication is the key, so catch up and give it a shot Regards Sameer YousafLive Chat SoftwareSalesZendeskEmail SupportEmail CampaignProduct KnowledgeCustomer Support - $5 hourly
- 0.0/5
- (0 jobs)
I can be your professional Chat or Email Support representative and a KYC Specialist. With over 3 years of experience in the BPO industry, call center, and freelancing, I'm a seasoned customer service expert. I've worked with top clients from GCC countries, US, Asia (especially Malaysia, Philippines, Hong Kong, and Singapore), and even with the world's largest and most renowned banking application. I have experience dealing with customers from all over the world. I'm reliable, goal-oriented, and can handle pressure with minimal supervision. If given a chance, I'll exceed your expectations and provide top-notch customer service to your customers, Thank you.Live Chat SoftwareOutbound CallSalesTelesalesCold CallingAnti-Money LaunderingEmail CommunicationKnow Your CustomerCustomer ServiceEmail Support - $6 hourly
- 0.0/5
- (0 jobs)
Transforming customer support with proven expertise and a passion for excellence. Here is why I'm the right choice for your team: 🛠️ Proficient in leveraging these tools to enhance customer experiences and streamline support operations. 📈 Over five years of experience resolving inquiries, managing escalations, and nurturing client relationships. ⚡ Thriving in dynamic settings where problem-solving and empathy drive success. 🌟 Dedicated to ensuring each interaction leaves a lasting positive impression with strong communication and customer understanding. 🧩 Skilled in analyzing complex issues and developing effective solutions that meet customer needs. 🤝 Adapt at working cross-functionally to improve processes and deliver seamless customer support. 📚 Actively seeking opportunities to learn and grow professionally to better serve customers and exceed goals. Ready to elevate your customer support? Let's connect and discuss how I can contribute to your team's success.Live Chat SoftwareIntercomHubSpotZendeskData EntryCustomer Relationship ManagementOrder TrackingOrder ProcessingEcommerce SupportCustomer SatisfactionPhone SupportEmail SupportOnline Chat SupportCustomer ServiceCustomer Support - $8 hourly
- 0.0/5
- (0 jobs)
Hello! I'm Shahzad Nishan, your trusted partner for exceptional customer service, available 24/7 with robust backup systems and reliable infrastructure. Our mission is to deliver seamless experiences that surpass your expectations, whether through phone communication, online chat support, or email communication. Your satisfaction is my utmost priority, and I am dedicated to ensuring our services meet the highest standards of reliability and quality. With 4 years of experience as a chat support agent on international projects for foodpanda and Talabat, I am well-versed in customer service, technical support, and ecommerce. I specialize in handling Shopify and Amazon dropshipping, using tools such as Zendesk, CRM software, live chat software, and customer support plugins. My expertise spans from resolving customer inquiries to managing email support and providing efficient technical solutions across various platforms.Live Chat SoftwareZendeskCRM SoftwareEmail CommunicationEmail SupportCustomer Support PluginAmazon DropshippingShopify DropshippingDropshippingEcommerceCustomer SupportOnline Chat SupportTechnical SupportPhone CommunicationCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
Having worked in the customer service and IT industry for over 5 years, I am well versed in delivering the best possible customer service experience with excellent command over English language. I always strive for the best quality I have to offer and for that I work with a diligent and focused attitude and ensure a timely delivery of the work assigned. Hence client satisfaction is a top priority for a job well done! I can offer my services in the following fields: *Live chat Support *Email support *E-commerce support *Short Term Rentals management (airbnb, verbo, booking.com) *Virtual assistance and data entry tasks *Shopify and dropshipping order fulfilment *Tickets handling via Zendesk, Reamaze and Intercom *Customer/Client communication and retention *Writing articles *Proofreading articles *Article rewriting I am looking to work with long term clients preferentially and I can dedicate 30+ hours weekly.Live Chat SoftwareData AnnotationCustomer Retention StrategyClient ManagementContent EditingContent WritingDropshippingZendeskFreshdeskPhone SupportProofreadingEmail Support - $10 hourly
- 5.0/5
- (2 jobs)
As a customer service agent, I bring to the table outstanding communication skills that enable me to engage with clients in a manner that is both warm and professional. By actively listening to their needs, I am able to offer swift and effective solutions, ensuring their satisfaction and fostering their loyalty to the company. I am deeply committed to upholding the company's esteemed reputation by embodying its values and nurturing strong relationships with customers. Furthermore, I thrive on collaboration, actively partnering with cross-functional teams to refine service processes and consistently enhance the overall customer experience. With three years of experience in this field, I have had the privilege of serving as a trusted customer service agent for numerous companies.Live Chat SoftwarePhone SupportOnline Chat SupportCustomer Service ChatbotCustomer Service - $5 hourly
- 0.0/5
- (0 jobs)
Hello, Thank you for visiting my profile, It’s Amir Munir, I’m an experienced person with over 9 years of experience in various fields such as Data Entry, Commitment Typing, Web Research, Virtual Assistant and Email, Chat & Call Support. I’m very dedicated and quick learner which helps me a lot to learn new things quickly to implement on my projects. In that 9 year’s journey I’ve learned a lot of things, specifically now I can type at the speed of 113 words per minutes which helps me a lot to get my work done 100% accurately, quickly and before deadline. If I talk about my skills, I’ve learned a lot of skills in that period, which are listed below: Manual Typing Excel Spreadsheets Google Docs Email, Chat Support Services Email Marketing Virtual Assistant Email Hunting Power Point Databases (for data Entry Purposes) Web Research Social Media Mangement CRM Data Entry Why Choose Me: • Accuracy: I pay meticulous attention to detail to ensure error-free data entry. • Efficiency: I work diligently to complete tasks promptly without compromising quality. • Communication: I maintain open communication channels to understand client needs and provide • regular project updates. • Reliability: Clients can count on me to deliver consistent and reliable results, even under pressure. • Client Satisfaction : My ultimate goal is to exceed client expectations and build long-term relationships based on trust and satisfaction.Live Chat SoftwareAppointment SchedulingEmail MarketingEmail SupportData MiningCustomer ServiceData ScrapingMicrosoft WordCustomer SupportVirtual AssistanceEmail CopywritingProofreadingData EntryTypingMicrosoft Excel - $5 hourly
- 0.0/5
- (0 jobs)
With Six years of corporate experience in Customer Support and Operations Management in well-reputed organizations. I've always had a passion for customer and client satisfaction. I have been chosen for positions that require decision-making and client relationship management. Expertise and Skills: ✅ Customer Support & Services (technical / non-technical) ✅ Live Chat / Live Agent ✅ Email Support / Ticket Support ✅ Inbound Phone Support ✅ Client Relationship Management ✅ Project Management ✅ Handling Chargebacks ✅ Microsoft Office (Word, Excel) ✅ Google Docs Broad expertise with ticketing systems and CRM platforms ➡️ Zendesk ➡️ Help Scout ➡️ FreshDesk ➡️ HubSpot ➡️ Tawk.to Please consider me as a full-time agent as per your work needs in any time zone.Live Chat SoftwareCRM SoftwareCustomer EngagementPhone CommunicationCustomer SatisfactionCustomer SupportProduct KnowledgeOnline Chat SupportEmail SupportInbound InquiryOrder TrackingOrder ProcessingZendesk - $10 hourly
- 0.0/5
- (0 jobs)
Hello! I'm a dedicated Customer Service Representative with over 4 years of experience providing top-notch support across email, phone, and live chat. I specialize in delivering efficient, empathetic, and solutions-oriented service to help businesses maintain strong relationships with their customers. 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: 𝗠𝘂𝗹𝘁𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Skilled in handling customer inquiries across email, phone, and live chat, ensuring seamless communication and fast resolution times. 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Adept at resolving customer issues effectively and professionally, improving customer satisfaction and loyalty. 𝗦𝘁𝗿𝗼𝗻𝗴 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀: Known for clear, concise, and empathetic communication that helps diffuse difficult situations and keeps customers happy. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: I prioritize customer needs, ensuring every interaction is positive and leaves a lasting impression. With my experience working across various industries, I understand how to adapt to different customer service environments and provide solutions that drive results. I’m committed to helping businesses thrive by keeping their customers satisfied and engaged. Let's connect! If you're looking for a reliable and experienced customer service professional, I'm ready to assist you in delivering outstanding support.Live Chat SoftwareCustomer SupportCustomer ServiceOnline Chat Support - $10 hourly
- 0.0/5
- (0 jobs)
Hi, I'm Daniel, professionally experienced in all areas of omni-channel customer experience, CX technologies best practices and implementation, email writing (support, communication, marketing) cold calling, cold emailing, appointment setting, outbound sales, all kinds of inbound support, LinkedIn lead gen, etc, I assure you the best of results in all areas based on great value and trust. . Additionally, I excel at lead generation, implementing advertising campaigns, cold email content marketing, SEO, and social media marketing to increase sales opportunities and overall revenue growth for your business. With over 2 years of experience in client relationship management and a proven track record of enhancing customer engagement, I specialize in optimizing communication strategies using High Level CRM. My goal is to help businesses streamline their client interactions, boost customer satisfaction, and ultimately drive revenue growth. Virtual Assistance and Social Media Management: • Virtual Assistant for High Level, Facebook, Twitter, • YouTube, LinkedIn, Instagram, Discord Let's collaborate and achieve your goals. Get in touch with me today! Looking forward to working with you!Live Chat SoftwareData EntrySchedulingEmail CommunicationAdministrative SupportSales CallLead GenerationCold CallingMicrosoft OfficeSalesCustomer SupportRoot Cause AnalysisEmail Support - $18 hourly
- 4.3/5
- (2 jobs)
As a seasoned professional in the realm of call center services and operations, I am excited to connect with clients seeking inbound campaigns and services across various domains. With a rich background in both inbound and outbound call center services, I have honed my skills in numerous areas: - Inbound Customer Support - Data Entry - Non-Voice Projects - Medical Campaigns - Medical Billing - Scheduling - Remote Medical Assistant - Inbound Sales - Order Taking Campaigns - Cab Company Campaigns - Insurance Campaigns - Coding Services - Home Health Billing Services - Dental Billing Services - Hospital Billing Services - Laboratories Billing Services - Eligibility and Benefits Verification Services - Complete RCM (Revenue Cycle Management) - Medical Credentialing Services - Tier 1 – 3 Technical Support - Help Desk Services My proficiency extends to: - Multi-channel Customer Support - Multi-channel Reservations and Guest Assistance - Inquiry Handling - Order Taking, Management, and Processing. With a robust background encompassing the full spectrum of these services, I bring a wealth of experience to the table. I have a proven track record of delivering exceptional results and fostering client satisfaction. I am dedicated to providing high-quality solutions tailored to your specific needs. If you are in search of an experienced and proficient partner for your inbound campaigns, I am well-equipped to deliver. I look forward to collaborating with you and applying my expertise to ensure the success of your projects.Live Chat SoftwareCritical Thinking SkillsComplaint ManagementBPO Call CenterOnline Chat SupportAppointment SchedulingMedical BillingSales & MarketingCustomer SupportManagement SkillsQuality Management SystemProject PlanningTraining & DevelopmentBusiness ManagementProject Management - $10 hourly
- 0.0/5
- (0 jobs)
💠 English & Urdu Native Speaker | Fluent in English ✅ 💠 Years of Experience in Customer support (E-MAIL, TICKET and LIVE CHAT) 👨💻 💠 Data Management | Lead creation experience ✅ 💠 Flexibility & Availability (0-24h) and Fast Wi-Fi Internet Connection ✅ 💠 Customer Services Software that I have used | Zendesk, Salesforce ✅ 💠 Familiar with the internal communication tools: Slack, Confluence, Metabase, Google Docs, Excel, Google Spreadsheet, Ticketing (e.g., Jira). ✅ Services Offered by me are ; ➡️ Timely responding to concerns, complaints and questions raised by customers. ➡️ Providing information related to product and account features. ➡️Account Onboarding for business users. ➡️ Performing refunds, and exchanges with precision. ➡️ Escalation of technical or complex issues to the appropriate department when necessary. What I will do for your business; Being a business acumen, I will Create a positive brand image by providing top-notch customer service. I’m willing to collaborate with your support team and excited to give my skills and experience to your company and contribute to the success of your team.Live Chat SoftwareEmail CommunicationPhone SupportInbound InquiryData EntrySales DevelopmentCustomer ServiceOnline Chat SupportEmail SupportCustomer Support Want to browse more freelancers?
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