Hire the best Loyalty Marketing Specialists in California

Check out Loyalty Marketing Specialists in California with the skills you need for your next job.
  • $75 hourly
    SMS Marketing & Engagement Expert | 10+ Years Experience | High-Volume Campaigns | Fast Setup Available I can help you set up and run SMS marketing, lead generation, and engagement campaigns from start to finish. I also offer wholesale SMS services—similar to Twilio—at competitive rates, with more personalized support and hands-on guidance. With over 10 years of experience and millions of messages sent monthly, I deliver strategy, compliance, execution, and platform services that get results—whether you're a fast-growing brand, established enterprise, or agency. Fast-Track Setup Available For compliant, non–high-risk SMS campaigns, I offer a 48-hour setup option. This includes platform access, number provisioning, and everything needed to start sending. It’s a premium service priced accordingly and is ideal for businesses that want to move quickly—with expert guidance and full compliance. What I Offer I provide fully managed SMS marketing services, including everything from setup to execution. Whether you're running a single campaign or sending millions of messages per month, I offer the support and infrastructure to scale effectively. Campaign strategy, setup, and execution Compliance and registration support High-volume SMS with wholesale rates Mobile number lookup and list scrubbing Platform access and managed sending API and integration support, including Zapier Ongoing deliverability monitoring and reporting Industries I Serve I've worked with clients across a wide range of industries, helping them drive engagement, retention, and customer acquisition through SMS: E-commerce & Retail Real Estate & Property Management Media & Publishing (Magazines, News, Podcasts, Brands) Health & Wellness Financial Services Personal Services (Salons, Spas, Beauty) Home Services Education & Training Restaurants, Events & Entertainment Music, Film & TV Navigating the New SMS Rules Messaging rules in the U.S. have changed. Carriers now require businesses to register their messaging use cases and verify who is sending the messages and what’s being sent. Even if your campaign is approved, messages can still be blocked if things aren't set up correctly. I can help ensure your SMS setup is compliant and aligned with current carrier requirements — reducing risk, avoiding delays, and improving deliverability. If you only need help with 10DLC registration or compliance, please refer to my other profile, which focuses specifically on 10DLC consulting. Let’s Talk If you're launching an SMS campaign or exploring how SMS marketing can support your business, feel free to reach out. I’m happy to answer questions or walk you through next steps. Look forward to working with you! Thanks, Steve
    Featured Skill Loyalty Marketing
    Compliance Consultation
    Mobile Advertising
    SMS
    Mobile Marketing Automation
    SMS Gateway
    Regulatory Compliance
    Customer Engagement
    Mobile Marketing
    Mobile Ad Campaign
    Sales & Marketing
    Lead Generation
  • $375 hourly
    I have 20 years experience in strategy consulting and loyalty/rewards marketing, and have created several successful businesses. I've consulted to numerous startups and NFT projects at various stages from concept/pre-seed through Series D. I have a strong breadth of industry expertise having completed projects and built businesses in web 3/NFTs, travel, financial services, real estate, retail, grocery, gas. I've created reward and membership programs around the world and managed Membership Rewards partnerships at American Express as well as the Black, Platinum, and Gold Cards and developed a portfolio-wide strategy. I have my MBA from Yale University and my BA from Cornell University. I pride myself on multitasking ability (I used to have a day "corporate" job with four of my own successful businesses on the side), reliability, and loyalty/transparency. I believe in developing a tight plan up front for every project and really focus on iterative development. I'm particularly good at taking complex problems and turning them into data-driven clarity. I'm also a game theory expert so I always very much focus on the competition and making sure the businesses I advise on are positioned appropriately. Personally, I'm a lifelong athlete (basketball, football, soccer, tennis), avid traveler (100+ countries and counting), and love food. I also used to be a professional poker player which paid for both college and grad school. - Hablo español - Je parle français
    Featured Skill Loyalty Marketing
    Business Modeling
    Microsoft PowerPoint
    Corporate Strategy
    User Experience Design
    Brand Consulting
    Gamification
    Corporate Brand Identity
    Marketing Strategy
    Microsoft Excel
  • $75 hourly
    I am an eCommerce and DTC strategist with a combined 14+ years of agency, brand, and SaaS experience. I've developed and executed strategies for just-launched brands all the way up to $100m+ brands. Whether you are trying to grow your eCommerce business, strengthen your retention strategies, or launch a specialty initiative for your DTC customers, I am here to help. My process, simply put, follows four key steps: 1) Identify areas of opportunity and gaps in execution 2) Build a strategic plan addressing those opportunities 3) Forecast ROI for each part of the plan 4) Monitor performance and adapt
    Featured Skill Loyalty Marketing
    Shopify Plus
    User Experience Strategy
    User Behavior Analytics
    User Flow
    Website Redesign
    Website Migration
    Business Planning & Strategy
    Strategic Audit
    Landing Page Audit
    Website Audit
    Marketing Strategy
    Growth Strategy
    Customer Retention Strategy
    Ecommerce
  • $80 hourly
    eCommerce Specialist Helping Beauty, Fashion, and Lifestyle Brands Grow Online With over 13 years of experience in eCommerce, I help brands create seamless online shopping experiences, optimize conversions, and drive growth through data-driven strategies. What I Do Best: - Develop and manage eCommerce websites on Shopify & Magento - Optimize UX and improve conversion rates through detailed analysis and testing (i.e Contentsquare, Hotjar) - Set up KPIs, analyze performance metrics, derive insights, and create actionable plans based on data (i.e: GA4, Shopify Analytics) - Build and manage loyalty programs to increase customer retention (i.e: Yotpo) - Craft and execute email marketing campaigns that engage and convert (i.e Klaviyo) My Experience: e-Commerce Consultant 2023-now Head of Global eCommerce at SABON beauty brand 2018-2022 Built the eCommerce department for a leading jewelry brand in Europe and the US 2015-2018 Developed and launched the eCommerce website for a leading sports brand in Europe 2012-2015 Why Work With Me? I bring hands-on experience with premium brands, a passion for creating engaging online experiences, and a results-driven mindset to every project. Let's work together to take your eCommerce business to the next level! Contact Me: Email: gouraryliat@gmail.com
    Featured Skill Loyalty Marketing
    Website Migration
    Website Performance Optimization
    Website Optimization
    Website Navigation
    Website Maintenance
    Website Audit
    Email Campaign Optimization
    Email & Newsletter
    A/B Testing
    Review Website
    Conversion Rate Optimization
    UX & UI
    Ecommerce Website
    Ecommerce
  • $100 hourly
    I'm a data scientist experienced in analyzing different kinds of retail & e-commerce data for both B2B & B2C. I use SQL & Python to analyze the data. I have hands on experience with Google Analytics, Adobe Analytics, Adobe Target, Optimizely, Braze, Snowflake, AWS & Tableau. I can help with: - App Store Optimization on iOS platform - Keyword bidding strategies on Google/Bing - Building & Analyzing Marketing Mix Modeling - Building & Analyzing Multi Touch Attribution Models - Performance Marketing Analytics - Ads Measurement - A/B Test Experimentation - Loyalty & Personalization Analytics - Data Science Modeling
    Featured Skill Loyalty Marketing
    AI Agent Development
    SQL
    Artificial Intelligence
    Performance Measurement
    Marketing Analytics
    A/B Testing
    Data Science
    Analytical Presentation
    Data Mining
    Machine Learning Model
    Data Analysis
  • $150 hourly
    Director of Marketing with 15+ years of experience driving lifecycle, CRM, and digital strategy across DTC, eCommerce, and omnichannel retail environments. - Proven track record of accelerating customer acquisition, engagement, and retention through data-led decision-making, full-funnel execution, and team development. - Recently led lifecycle and SEO transformation, implementing streamlined processes, launching robust reporting, and tripling customer review volume with minimal cost impact. - Delivered 89% YoY CRM revenue growth in the first 60 days through innovative holiday strategies across Email, SMS, and Push. - Directed $100M+ paid media budgets and scaled CRM operations, enhancing segmentation, personalization, and lifecycle automation to improve retention and LTV. - Exceptional leadership, cross-functional collaboration, and customer-centric strategy across startup and enterprise environments, with deep expertise in performance marketing, retention, and Martech enablement.
    Featured Skill Loyalty Marketing
    Customer Segmentation
    Customer Retention Strategy
    Customer Relationship Management
    Customer Lifecycle Messaging
    Customer Engagement
    SMS
    Marketing Audit
    Email Automation
    Paid Media
    Marketing Strategy
    Customer Retention
    Marketing
    Digital Marketing Strategy
    Digital Marketing
  • $75 hourly
    I'm a marketing strategist with deep experience helping brands grow through customer-first, data-driven campaigns. Whether you need help building a loyalty program, launching a product, optimizing email and CRM, or refreshing your brand, I bring a mix of creative thinking and performance focus. I’ve worked with both startups and established companies to drive acquisition, retention, and long-term value—often by combining UX, content, and AI-powered tools to tell the right story at the right time.
    Featured Skill Loyalty Marketing
    Customer Lifecycle Messaging
    Email Marketing
    Brand Positioning
    Brand Naming
    User Experience Strategy
    Search Engine Optimization
    Presentation Design
    Digital Marketing Strategy
    Brand Identity
    Brand Strategy
    Branding & Marketing
    Brand Consulting
    Brand Development
    Digital Marketing
  • $50 hourly
    I help restaurant brands grow revenue through smart, data-driven marketing strategies—specializing in off-premise, loyalty programs, digital campaigns, and local store marketing. With over 15 years of experience, I’ve led marketing for national restaurant chains and franchise systems, driving results across digital platforms (DoorDash, Uber Eats, Grubhub), loyalty platforms (Punchh), email, paid media, direct mail, and more. Whether it’s increasing online orders, boosting app downloads, or rolling out high-performing local campaigns, I deliver strategies that move the needle. What I can help with: Off-premise & delivery channel marketing Loyalty program marketing (Punchh, etc.) Local store marketing & regional promotions Email & SMS campaign development Website & mobile app performance optimization Paid ads: Google, Facebook, Instagram A/B testing and marketing analytics I’m highly collaborative, results-driven, and know how to balance brand strategy with boots-on-the-ground tactics. Let’s talk about how I can help grow your restaurant brand.
    Featured Skill Loyalty Marketing
    Integrated Marketing
    Digital Marketing Strategy
    Restaurant
    Email Marketing
    Email Automation
    Search Engine Marketing
    PPC Campaign Setup & Management
    Food Delivery Application
    Email Campaign
    Email
    Lead Generation
    Marketing
    Digital Marketing Materials
    Digital Marketing
  • $50 hourly
    Strategic and service-focused Guest Experience Specialist with deep expertise in multi-property hospitality operations, quality assurance, and guest relations. Proven ability to manage hybrid and remote teams across California, execute guest retention strategies, and uphold brand compliance. Known for delivering consistent excellence, elevating loyalty metrics, and aligning service operations with top-tier corporate standards.
    Featured Skill Loyalty Marketing
    Phone Communication
    Community Management
    Multilingual Translation
    Event, Travel & Hospitality Software
    Team Building
    Public Relations
    Customer Relationship Management
    Resolves Conflict
    CRM Software
    SAP CRM
    Corporate Brand Identity
    Quality Control
    Customer Experience Management Software
  • $30 hourly
    I am a seasoned globetrotter who has traveled to all 50 US states and more than 107 countries worldwide. In my travels, I have flown close to 100 different airlines to more than 200 airports worldwide. I have leveraged my vast knowledge of credit card miles and points to make my travel obsession possible. I have managed corporate travel programs and redeemed over 25 million points across Amex, Chase, Capital One, Citi, and Wells Fargo cards on flights and hotels, focusing on maximizing value. My concierge service takes my experience and puts it in your hands, from building a personalized credit card strategy to booking trips, planning an itinerary, and managing the airport experience. I am offering the following services: 1. Booking Service: Unlocking the Best Value for Your Travel Dreams * Effortless Booking: We handle all your reservations – flights, hotels, rental cars, entertainment, and dining – tailored to your preferences and budget. * Points & Miles Mastery: We strategically utilize your existing points, miles, and credits, ensuring optimal value and maximizing your rewards. * Comfort is Key: We prioritize your comfort by securing preferred seats, managing baggage, arranging upgrades, and ensuring lounge access wherever possible. * Strategic Approach: We leverage "outside-the-box" tactics like positioning flights, mile transfers/purchases, strategic use of one-ways, and exploring "skipped leg" opportunities (where appropriate) to uncover hidden savings and unique itineraries. * Global Expertise: We provide essential travel information, including visa assistance, currency exchange guidance, voltage adapter recommendations, and real-time travel warning notifications. 2. Monitoring Service: Staying Ahead of the Curve * Points & Miles Tracking: We diligently monitor your loyalty program balances, ensuring you never miss an opportunity to redeem your rewards. * Credit & Promotion Management: We track flight, hotel, and credit card credits, along with exclusive promotions and upcoming expirations, so you can take full advantage of every offer. * Perks & Status Monitoring: We keep a watchful eye on your membership perks and elite statuses, reminding you of their benefits and ensuring you receive the recognition you deserve. 3. Concierge Service: Your Wish is Our Command * 24/7 Support: We're available around the clock to assist you with any travel-related needs, from last-minute changes to unexpected emergencies. * Destination Curation: We provide personalized destination research and recommendations based on your interests and travel style. * Custom Itinerary Design: We craft detailed and customized itineraries, ensuring every day is filled with enriching experiences. * Price Drop Monitoring: We continuously monitor your bookings for potential price drops, securing refunds or rebooking you at lower rates whenever possible. * Disruption Management: We proactively monitor for flight delays and disruptions, making necessary adjustments to your itinerary to minimize impact. * Bonus & Upgrade Maximization: We sign you up for account bonuses, explore status matches, and pursue upgrade opportunities to enhance your travel experience. * Special Requests & Arrangements: We arrange special requests and services at hotels, from private cabanas to personalized amenities. * Personal Shopper & Deal Finder: Need something specific on your trip? We act as your personal shopper and deal finder, sourcing unique items and securing the best prices. 4. Financial Service: Optimizing Your Travel Investments * Strategic Credit Card Planning: We develop a personalized credit card strategy tailored to your spending habits and travel goals, maximizing your return on every dollar. * Program Recommendations: We suggest new cards and loyalty programs based on your spending patterns and current offers, ensuring you're always earning the most valuable rewards.
    Featured Skill Loyalty Marketing
    Affiliate Marketing
    Destination Rewards Loyalty
    Financial Consulting
    Travel Advice
    Leisure Travel
    Travel Planning
    Travel Writing
    Travel Itinerary
    Travel & Hospitality
    Market Research
    Travel
  • $50 hourly
    Struggling to get your Grasshopper phone system set up the right way? I help small business owners and teams configure their virtual phone systems from end to end — so they sound professional and never miss an important call. I specialize in: ✔ Grasshopper setup & optimization ✔ Call menu and extension routing ✔ Business hours vs. after-hours logic ✔ Voicemail-to-email setup ✔ Script writing for greetings ✔ Professional voiceover integration Whether you're launching your first phone line or cleaning up a messy setup, I provide concierge-style service to make the process seamless and stress-free. Most projects are completed within 72 hours, and I offer personal support throughout. ✔ 10+ years of tech & communication support experience ✔ Real business insight — not just technical setup ✔ Transparent pricing & quick turnaround If you want a real person to handle your Grasshopper system with care and get it working the way you need — I’m here to help. Fluent in English and Spanish.
    Featured Skill Loyalty Marketing
    Customer Acquisition
    Customer Retention
    Destination Rewards Loyalty
    Technical Writing
    Customer Development
    Beacon Technologies SpyGlass
    VoIP Administration
    Voice & Tone Guidelines
    Transferring Phone Calls
    Male Voice
    Female Voice
    Telephone System
    Voice Acting
    Interactive Voice Response
    Voice Recording
    Voice Talent
    VoIP
    Grasshopper Virtual Phone
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by 5M+ businesses