Hire the best Management Professionals in El Salvador

Check out Management Professionals in El Salvador with the skills you need for your next job.
  • $30 hourly
    I'm a professional and very responsible hard worker, with +14 years of experience in managing and directing call center teams, Account Management and Client Success I have directed call center programs for big companies with +250 employees per program. In my role I also had to build and nurture a professional relationship with clients and other departments. Part of daily responsibilities were having daily meetings with our clients to present KPIs and discuss strategies.
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    Sales Strategy
    Marketing Strategy
    Customer Service
    Community Goals & KPIs
    Revenue Management
    Client Management
    Account Management
    Vendor Management
    Management Skills
    BPO Call Center
    Call Center Management
  • $20 hourly
    🏅 Google Data Analyst Certified 🏅 I'm a Data Analyst | Data Entry | Virtual Assistant | Customer Service with over 8 years of experience in preparing, processing, and analyzing data and creating useful insights and dashboards as requested in the BPO Industry. Professional Certifications: 📃 Google Data Analyst Certified. 🧾 8 Years of experience in the BPO Industry. ⬡ 3 Years as Senior Data Analyst. ⬡ 1 Year as Team Leader (Managed Staffing/Provide Feedback and Coaching) ⬡ 1 Year as Quality Assurance Agent. ⬡ 3 Years as Customer Service Representative. Knowledge in: ✔ Call Handling, Chat Support and Email Support ✔Canva Pro (To create designs) ✔ BPO Industry (Call center Metrics) ✔ Microsoft - Excel, Word, Powerpoint, Outlook, OneDrive, MS Forms. ✔ G Suite - Drive, Calendar, Docs, Sheets, Slides, Forms, Sites ✔ Travel agency knowledge (Flights, Cars, Hotel, Activities Reservations) ✔ Staffing and Scheduling Additional Info: 🖥 Advance Computer Skills. 💻 200 MB Download Internet Speed 30 MB Upload Speed. 🖥 Triple Monitor. ⌨️ 62 WPM (261 CPM). 📕 Spanish: Native 📗 English: Advance C1+ Check out my YouTube channels: ▶ Spanish: @TrabajaConDatos ▶ English: @workwithdataEN
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    Quality Assurance
    Translation
    Business Operations
    Management Skills
    Visualization
    Customer Service
    Performance Art
    Sabre
    Business Management
    Quality Control
    Action
    Amadeus CRS
    Business Intelligence
    Microsoft Power BI
    Microsoft Excel
    Tableau
  • $18 hourly
    Looking for an experienced, results-driven Operations manager💼 for your Small-Medium sized business? let me help you skyrocket🎯 your business. If you are struggling with : 🧩How to optimize Budgeting and Cost Control. 🧩How to find creative ways to effectively deal with Market competition and have great market visibility 🧩Implement industry standards onboarding process on hiring and talent acquisition. 🧩Implement appropriate technology tools to boost productivity, improve controls, and reduce business workload and costs. 🧩Implement balanced scaling and growing data-driven strategies to balance the desire for growth maintaining quality and value delivery. 🧩Training and development for call center / BPO units ex. sales, customer care, retention, back office, etc. 🧩Establish appropriate business standard operating manuals, business process optimization, etc. 🧩Ensuring exceptional customer service. Work to resolve customer complaints and improve processes to enhance the overall customer experience. 🧩Using data and analytics to make informed decisions, identify trends, and track key performance metrics. Data-driven insights help optimize operations 🧩Effective communication. Collaborate with various departments and communicate strategies, goals, and performance updates to senior management and staff. 🧩Respond quickly and effectively to unexpected issues or crises minimizing disruptions and mitigating risks. 🥇 I'm the perfect fit for your business, I'm looking for a place to grow and have a career path, loyalty and staying strong during hard times is one of my best qualities. Let's talk about my knowledge📔: 👔Business Management:, Finance ,Marketing(Including Facebook Ads, Google Ads, Funnel development, etc.) , Human resources, Strategic planning, etc. 🪖Operations Management: Operational processes, process improvement methodologies, work methodologies Scrum, PMP, etc., production planning, and quality control. 🦿Data analysis: use data and key performance indicators (KPIs) to identify trends, make informed decisions, and drive process improvements. 👥Human Resources: staffing, training, performance management, and labor laws. 🛳Leadership and Team Management: Strong leadership skills, including the ability to motivate and manage teams, resolve conflicts, and foster a positive work culture. 🚦Risk Management: Understanding risk assessment and mitigation strategies. 🩼 Problem-solving and Critical Thinking: The ability to analyze complex issues, think critically, and make sound decisions under pressure. 👨🏻‍🦱Customer Focus: A customer-centric mindset, ensuring that operational processes are properly aligned with customer needs and expectations. ✒️Ethical and Legal Understanding: Awareness of ethical considerations and legal obligations in business operations, morally and legally sound decisions. Tools: 🔧Click Up 🔧Google Suite: Spreadsheets, Docs, Slides, Google Data Studio 🔧Microsoft Office Suite: Excel, Word, PowerPoint, Access, etc. 🔧Slack 🔧MySQL 🔧IBM Watson Studio 🔧Anaconda 🔧Tableau 🔧Zoom 🔧Power BI 🔧ASANA 🔧Insightly 🔧Trello 🔧Hubspot
    vsuc_fltilesrefresh_TrophyIcon Management Professionals
    Call Center Management
    English to Spanish Translation
    Spanish to English Translation
    Sales Strategy
    Project Management
    Data Analysis
    Marketing Strategy
    Business Strategy
    Management Skills
    Business Development
    Business Plan
    Sales
    Outbound Sales
    Coaching
    Training
    Cold Calling
  • $8 hourly
    2+ years of experience in Project management and Virtual assistant services. 4+ years of experience in Sales and Tech. Have worked on cloud and communications projects providing support on issues related to Google's Suite: Google Voice, Google Meet, Google Chat, as well as account management, follow-ups to mid to big sized companies. Complementary I have led teams of up to 10 support technicians also complementary I have led teams of up to 10 support technicians. I was the Booking agent for the company PodcastCola and at the same time the virtual assistant for the CEO of Accelerated Intelligence Inc. SKILLS: *Effective Team Leader *Account Management *Customer Support *Budget Management
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    Receptionist Skills
    Business Management
    Management Skills
    Virtual Assistance
    Project Management
    Microsoft Project
  • $40 hourly
    I am a sales manager and consultant with broad expertise in creating, scaling and developing B2B and B2C sales teams. I am highly creative with a passion for growth. Individually I am a rockstar sales expert, with natural leadership and charisma. I have studied soft skills and coaching, and have knowledge of sales operations tools and project management.
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    Startup Consulting
    B2C Marketing
    Outbound Sales
    B2B Marketing
    Sales
    Direct Sales
    Soft Skills Training
    High-Ticket Closing
    Inbound Inquiry
    Management Skills
    Leadership Coaching
    Key Account Management
    Sales Leadership
    Team Building
    Project Planning
    Sales Management
  • $15 hourly
    Trilingual Customer Service advocate with over 7 years of experience in the path. Strong written and oral communication skills properly trained and qualified in solving employers and customers issues by providing an exceptional and effortless interaction. Adaptable to any metrics and timeframes when performing my job as well as an easy learner when it comes to systems and tools. My target is always to ensure excellent service standards, provide accurate, valid and complete information by using the right methods, also to respond efficiently to customer inquiries and maintain high customer satisfaction. I consider myself as an empathetic, responsible, punctual, creative and goal-oriented person who is capable of handling any type of customer’s demeanors.
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    Insurance Consulting
    Property Insurance
    Customer Service
    Vehicle Insurance
    English to Spanish Translation
    Marketing Communications
    Management Skills
    Technical Support
    Email Support
    Online Chat Support
  • $15 hourly
    Over 9 years of career as Team Leader for Customer Service and as Operations Manager (International Customers) for international companies. Skills: KPI's monitoring, coaching, monitoring and control of the department of customer service, performance evaluations, continuous improvement, Experience in customer service for accounts like Ford, Expedia, etc. Fully bilingual (English / Spanish), management reports and statistics, customer complaints resolutions and escalations, audit service quality, Coaching Techniques, Action Plan Elaboration, worked as a manager for different projects supervising and assigning tasks on each project. Fraud prevention Lead of the financial investigation unit, for Ria Money transfer company. Fast learner, Proactive, results driven. Computer Science studies, Knowledge of C# and Java, SQL.
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    Business Coaching
    Incident Management
    Business Operations
    App Development
    Six Sigma
    Resolves Conflict
    Insurance & Risk Management
    Management Skills
    Fraud Mitigation
    Java
    Fraud Detection
    C#
    SQL
    Customer Support
  • $16 hourly
    I am a professional, self-motivated Project Manager and Executive Assistant with over 10+ years of experience, with a high sense of responsibility; I am proactive, reliable with rapid learning and ease of communication, very organized, bilingual, and continuously strive for excellence and growth, as I firmly believe that clear communication is vital for the development and completion of successful work. Some fields (but not limited to) I'm experienced in: ➢ Data Entry ➢ SOP Development ➢ Expense Reports ➢ AP/AR ➢ Payroll ➢ Research ➢ Customer Service ➢ HR Management and Recruitment Coordination ➢ Email and Calendar Management ➢ All Admin related tasks Here are a few things to expect when you work with me: ✔ I know how tiring it is to crawl through the proposals of hundreds of freelancers to select the one that gets the job done. I'll be the contractor who promises, delivers excellent results, and exceeds your expectations. ✔ Excellent communication is the key to success in a professional relationship. ✔ I respect deadlines and meet them every time, as this is important to achieve success. I will always inform you beforehand when something comes up and I can't meet the agreed deadline. ✔ Proactivity and Process Improvement. While I'll respect and follow your process and guidelines, I won't hesitate to share my knowledge and ideas that could help to improve your business and achieve even more success. Thanks for taking the time to check my profile, and I look forward to having the opportunity of an interview. Warmly, Jose Alvarado
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    Order Processing
    Zoho CRM
    HIPAA
    Email Support
    Shopify
    Light Bookkeeping
    Project Management
    Management Skills
    Process Development
    Project Scheduling
    Administrative Support
    Data Entry
    Google Docs
    Microsoft Office
  • $12 hourly
    Management support to active accounts of the company. Development budgets or quotes. Review of costing and approval of account executives Monitoring and guidelines for operations. Support to account executives. Manage internal logistics Develop strategies for process optimization Ensure the viability of the processes Analyze processes Increased employee productivity Facilitate communication between departments, companies and clients
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    Sales & Inventory Entries
    Administrative Support
    Customer Satisfaction
    Sales Leadership
    Sales
    Sales Operations
    Communications
    Business Operations
    Customer Service
    Management Skills
    Scheduling
    Spanish
    Email Support
    English
  • $18 hourly
    Experienced Sales Professional Results-driven sales professional with over 15 years of successful experience in both business-to-customer (B2C) and business-to-business (B2B) sales. Proven track record of exceeding sales targets and driving revenue growth in competitive markets. Skilled in building strong relationships, identifying customer needs, and delivering tailored solutions to maximize client satisfaction. Proficient in utilizing persuasive communication techniques and leveraging product knowledge to achieve outstanding sales results. Key Skills and Achievements: Demonstrated expertise in direct-to-customer and corporate sales, consistently surpassing sales quotas by an average of 120% annually. Proven ability to establish and nurture long-term client relationships, resulting in a loyal customer base and repeat business. Strong negotiation skills with a successful track record of closing high-value deals and driving revenue growth. Extensive experience in conducting effective sales presentations and product demonstrations, resulting in increased conversion rates. Adept at identifying market trends and developing strategic sales plans to capitalize on emerging opportunities. Exceptional communication skills, both written and verbal, with a talent for building rapport and fostering trust with diverse stakeholders.
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    Sales Operations
    Sales Management
    Sales Leads
    Sales Coaching
    Management Skills
    Sales Presentation
  • $10 hourly
    Versatile Social Media Expert adept at driving growth through strategic management of organic presence on Instagram, Facebook, and LinkedIn. Craft compelling content that boosts engagement and skilled in prospecting ideal clients on social platforms. Proficient in project management, marketing automation, CRM, and WordPress for seamless collaboration. Leverage analytics to refine digital campaigns in alignment with business objectives. Proven expertise in social media management, content creation, project coordination, marketing automation, client prospecting, and customer relationship management. Solutions-oriented mindset delivering exceptional results to foster business growth.
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    WordPress
    Google Analytics
    Management Skills
    Lead Generation
    Administrative Support
    Social Media Management
    Marketing Communications
    LinkedIn
    Cover Art Thumbnail
    Prospect List
    Instagram
    Facebook
    Canva
    Google Docs
    Virtual Assistance
  • $15 hourly
    I am an organize person, detailed oriented, committed to excel my future client expectations. With more than 10 years of experience in BPO field on customer service and account development, and 2+ years on accounts receivable field.
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    Accounting
    General Transcription
    Translation
    Management Skills
    Business Analysis
    Administrative Support
    Bilingual Education
    Spanish
    English
  • $15 hourly
    I have Experience on working as Customer Service and Sales agent,Inventory Management for over 5 years. Experience with Microsoft Office ( all programs) 50wpm speed. Bilingual.
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    Management Skills
    Sales Presentation
    Sales
    Relationship Management
    Client Management
    Customer Relationship Management
    Outbound Sales
  • $15 hourly
    PERSONAL BACKGROUND I have a business and international relations degree, with a final score of 8.4 at the career. I also have a pre-specialization in international commerce. As well, I have fluent writing and speaking English proficiency. Place and date of birth: San Salvador, September 7, 1995. * Advanced customer service experience. * Management and project management. * Negotiation and sales experience. * Proficiency in the English language. * Translation and interpretation from English to Spanish and vice versa. * Microsoft Windows operating system management, Microsoft Word management, and PowerPoint management. * INSZoom, this program is used for the management of corporate law firms and non-profit organizations. * Knowledge of online tools for migration cases with USCIS. * Fill out application forms to obtain legal immigration status in the United States such as, but not limited to forms: I-589, I-485, G28, I-765, I-360, N-400, etc.
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    Immigration Document Translation
    Management Skills
    Customer Service
    Business Management
    Google Slides
    PPTX
    Immigration Law
    Presentations
    International Relations
    Microsoft Windows
    Google
    Legal
    Google Docs
  • $8 hourly
    I’m a Virtual Assistant with experience in various task for over 5 years, as back office, managing email, platforms and Insurance assistant as well. I have done lots of translating work and data entry/transcript, lead generation and logistic management. No matter what the task is, I provided quality service, organized, responsible, proactive, very flexible and quick lerner who follows instructions and very detail oriented. I can help you save time and take load of work of your shoulders by helping you increased productivity for your bussiness or whatever your goal is that the help is needed. Email: monicaherre7@gmail.com
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    Translation
    Administrate
    Business Presentation
    Content Research
    Logistics Coordination
    Customer Service
    General Transcription
    Management Skills
    Administrative Support
    Virtual Assistance
    Email Communication
    Online Research
    Lead Generation
    Data Entry
  • $31 hourly
    Hi! I am good at multitasking, working under pressure with deadlines and also at being proactive, I’m creative and reliable. I have experience at leading a team to success, achieve tasks at hand. Experience in working with clients in order to manage the program as required to reach goals set up through human and operational talents
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    Management Skills
    Freelance Marketing
    Marketing Management
    Translation
    Marketing
    Business Management
    Writing
    Marketing Presentation
  • $15 hourly
    Google Workspace Professional Administrator , 3+ years of experience in cloud services. Expert in: - Google Workspace setup , DNS management , domain verification, secondary and domain alias management, Mail Servers setup - Google Workspace full deployment user's provisioning, user's migration, user's creation/update individually and bulk - Google Workspace Collaboration setup using core services such as Gmail, Calendar, Calendar resources, Google Drive structure, Google Classroom, Google Meet , Google Voice and Google Chat full deployment and troubleshooting - Google Sites, Google Forms and Google Slides full deployment and troubleshooting. - Google Workspace Migration and Sync with Microsoft Outlook ,Email, Calendar and Contacts. -Google Workspace Security setup, Basic and Advanced Mobile Device Management , 2 Step Verification Enforcement, Email Security implementation SPF, DKIM and DMARC to avoid spam phishing and spoofing. -Google Workspace advance troubleshooting such as Email delivery issues, Calendar and Google Drive issues, Google Drive for Desktop. - Training and coaching for Google Workspace best practices and usage.
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    DNS
    Project Management
    Cloud Services
    Administrate
    Management Skills
    Coaching
    Invoicing
    Cloud Computing
    Customer Service
    Client Management
    Business
    Customer Support
    Email Support
  • $16 hourly
    I'm a leader with experience in managing teams to accomplish challenging goals by strategic planning and focusing on coaching from entry level positions to senior management. * I'm experienced in SCRUM planning. * I pride myself of my communication skills.
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    Microsoft Office
    Management Skills
    Business Management
    Scrum
    BPO Call Center
    Call Center Management
  • $20 hourly
    Worked for over 15 years in BPO contact centers for various companies, primarily managing, coaching, leading, and developing agents according to each client's needs and KPIs or required goals. Collaborated with different supervisors and general managers within the company, learning from both Inbound and Outbound management. Acted as the main point of contact for guidelines and communication between operations management and various client management teams, overseeing action plan creations, staffing meetings, and handling multiple administrative tasks.
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    BPO Call Center
    Client Management
    Career Coaching
    Business Management
    Customer Service
    Analytical Presentation
    Call Center Management
    Business Coaching
    Executive Coaching
    Customer Feedback Documentation
    Customer Satisfaction
    Coaching
    Management Skills
    Business Operations
    Company Policy
  • $7 hourly
    Be part of a company or organization where I can use all my knowledge and skills, That Goals gives me the opportunity to grow in my workplace and as a person.
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    Management Skills
    Sales
    Marketing
    Game
    Phone Communication
    Microsoft Excel
    Customer Service
  • $40 hourly
    * Administración de Capacidades tecnológicas * Analisis y Gestión del Riesgo Tecnológico * Planes de Recuperación ante Desastres (DRP) * Banca Electrónica. * Aplicaciones Móviles * Sitios Web y Portales Corporativos * Migración de sistemas de Información. * Proyectos CRM y Business Intelligence. * Administración de Procesos * Implementación Canales Electrónicos para Banca * Desarrollo Ágil * RPA y AI * Product Owner Especialidades: Administración de Proyectos, Planeación Estratégica de TI, Estrategias en Internet, Integración de Procesos, Planes de Recuperación ante Desastres
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    Smartphone
    Customer Relationship Management
    Robotic Process Automation
    International Development
    Management Skills
    Business Management
    Product Development
    Relationship Management
    Client Management
  • $75 hourly
    Profile My career has been centered on leading the transformation and optimization of operations and strategies, driving profitability and efficiency across diverse organizations. I excel in implementing strategic solutions and improving processes, combining financial analysis with effective leadership of multidisciplinary teams. My focus on collaboration and excellence has strengthened operational structures and promoted sustainable growth. Through risk management and ensuring compliance, I have proven to be a key element in achieving ambitious goals and in the development of talent within my teams
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    Professional Development
    Business Analysis
    Finance & Accounting
    Business Management
    Business
    Management Skills
  • $45 hourly
    Results-driven IT leader with a stellar track record of over 12 years in technology operations, consistently exceeding annual financial goals. Expertise in delivering exceptional technology outsourcing services, playing a vital role in the successful launch of multiple new products for customers. Honored as the CEO of the Year in 2018 for exceptional leadership, training, and development of technology teams, leading to significant business achievements.
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    Management Skills
    Business Management
    Office 365
    Linux System Administration
    Python
    GitHub
    Jira
    Oracle Cloud
    Cloud Engineering Consultation
    Microsoft Azure Administration
    Windows Server
    Cloud Computing
    System Security
    Cybersecurity Management
    Project Management
  • $25 hourly
    I am a professional with a high level of experience in managing people and projects of various levels and types from Tech Support/Customer Service and Sales, General administration, Real Estate, Personal Assistant, and Business process improvement, among others. My broad background and experience include: - Managing a large account of clients, many with high profile, and acting as their main point of contact for up-sells, and problem-solving. - Worked for companies like Dell, Bell Canada, Dish, and First American HBP. On top of this, I am proficient in: - Internet research – keywords, competitive analysis, content ideas, marketing research, etc. - Data entry – using the likes of Microsoft Word, Excel, PowerPoint, Google Suite (Docs, Sheets), CRM - Report and analysis - Transcribing (audio, video) - Translation (Spanish to English) - Customer Service. Sales and support - Appfolio Property management - Podio, Salesforce among other sales tools - Booking Koala expert Previous roles have included: - Recruiter - Operations Manager (Dell computer, Bell Canada, First American CO) - Customer Service, Tech Support, and Sales for business - Business Process improvement project Lead (Lean Six Sigma Trained) - Property Management Company ( Leasing and Maintenance) - Operations Manager ( Real Estate Sales and Acquisition) My previous employment roles have taught me several skills: I am highly organized, a quick learner, efficient, and adaptable. I also have good communication skills and am comfortable working in and building teams. I speak fluent English and Spanish
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    Six Sigma
    Customer Support
    HTML5
    Report
    Salesforce
    Telemarketing
    Call Center Management
    Sales Management
    Leadership Skills
    Business Planning & Strategy
    Management Skills
    Google Docs
  • $18 hourly
    "Thank you for taking the time to review my profile. I have been a customer and sales representative since 2013. Through my education and years of work experience, I have developed high levels of competency in Customer service, Sales, Social Media Marketing, maintaining and updating a database, creating leads, performing numerous administrative tasks independently, MS Office software. I am also very comfortable communicating and writing both professionally and casually in the English and Spanish language. One of my favorite projects that I had been a part of was helping my previous company increase their clients by offering their HVAC service. Another project I was proud of is being a part of a team that developed a digital advertisement for a different website. I was able to offer my suggestions on the copy but most importantly the company relied upon me to create leads for the entire campaign. I would like to join a company that is looking for someone ready to work full time and that has a passion for every job/task they are assigned. I work well with one person, small teams and large teams. My past employers and colleagues have told me they always appreciated that I was on time and my assignments were complete and done with quality. They also appreciated my willingness to offer help in any way. My hope is to join a company that I can be with for a very long time and become a valued member of the team.
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    Dispatch & Tracking Solutions LETS
    Data Entry
    Translation
    Management Skills
    Administrative Support
    Customer Service
    Customer Retention
    English
    Team Management
    Phone Support
  • $13 hourly
    I have the capacity to adapt myself to any work environment since I have worked for different industries throughout my working life, Some of my experiences include Sales, customer service, translation, general Management, among others. On top of this I am proficient in: - Internet research - Data entry – using the likes of Microsoft Word, Excel, PowerPoint, Google Suite (Docs, Sheets) - Report and analysis - Translation (Spanish to English) - Customer service and support - Sales -Personnel Management My Previous roles have included: - Sales representative / Coach - Customer service representative / Coach - Team Leader-Supervisor - Translator - Recruitment Companies I have worked for: -Capital One -Bell Canada -First American Home Warranties -Choice Hotels -Direct Energy Electricity/Home Services -Mango Capital Business Loans My previous employment roles have taught me several skills: I am highly organized, a quick learner, efficient and adaptable. I also have good communication skills and am comfortable working in building teams and I speak fluent English and Spanish. I am Looking for a company that is willing to give me an apportunity to keep developing myself in every single area.
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    Executive Coaching
    Python
    Java
    Microsoft Publisher
    Management Skills
    English to Spanish Translation
    Microsoft Excel
    Microsoft Word
  • $10 hourly
    Hi there! 👋 I'm Bonny, a Senior Customer Service Support professional with 15+ years of experience. Fluent in English and Spanish, I specialize in turning customer service into exceptional experiences. What makes me unique? I bring a friendly touch to every interaction, aiming not just to solve problems but to brighten your customers' day. I thrive on turning challenges into triumphs, and communication is my forte – connecting with your clients globally. Ready to infuse happiness into your customer service? Let's chat! 🤝 Best, Bonny
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    Teaching Spanish
    Active Listening
    Management Skills
    Customer Service
    Administrative Support
    Online Chat Support
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