Hire the best Microsoft Active Directory Specialists in London, ENG
Check out Microsoft Active Directory Specialists in London, ENG with the skills you need for your next job.
- $50 hourly
- 5.0/5
- (30 jobs)
An end user computing specialist with in-depth knowledge of Microsoft, Citrix and VMware technology. I help companies using Microsoft 365 and Citrix Virtual Apps and Desktops (XenApp & XenDesktop), Citrix ADC (NetScaler), Citrix Content Collaboration (ShareFile) and Citrix Endpoint Management (XenMobile). I’m a certified professional, proficient in AD, GPO, DNS, DHCP and have over 5 years experience working with AppSense/Ivanti DesktopNow suite.
Microsoft Active Directory
Microsoft AzureTechnical SupportMicrosoft Exchange OnlineSSLCitrix ADCVirtual Desktop InfrastructureManaged ServicesCitrixVMware ESX ServerSystem AdministrationMicrosoft WindowsVMware vSphereCitrix Virtual Apps & DesktopsOffice 365 - $70 hourly
- 5.0/5
- (6 jobs)
virtually-cloud.co.uk I am a seasoned Senior Infrastructure Consultant with a wealth of expertise in constructing, conceptualizing, and overseeing expansive enterprise VMware ecosystems. My journey through the infrastructure realm has been enriched by significant contributions to distinguished managed service providers such as Rackspace, Telefonica Tech, and Exponential-E. My proficiency traverses the entire infrastructure spectrum, encompassing compute, storage, backups, and disaster recovery technologies. My specialization revolves around VMware and vCloud for compute, complemented by extensive collaborations with renowned storage providers including Dell, EMC, NetApp, and PureStorage. In the hardware domain, I've engaged with Dell and HPE rackmount servers. My adeptness extends to disaster recovery solutions like Zerto and backup solutions such as Veeam. I also have a team of engineers who specialise in network infrastructure. If you seek an adept professional to architect and engineer a VMware environment, along with its accompanying technologies, or if you require enhancement, troubleshooting and management of your existing setup, I'm the answer. I have worked with clients of all sizes and all industries ✔ MSPs ✔ Government ✔ Insurance ✔ Education ✔ Police Core capabilities: ======================================== 🔹 Virtualization – VMware build, design, management, and troubleshooting (VMware vCenter, VMware vCloud Foundation, SRM, vSAN, ESXi v4–8, Veeam, Zerto). 🔹 Storage – Dell, EMC, NetApp, HPE, and PureStorage solutions. 🔹 Backups – Expert implementation and management of Veeam. 🔹 Disaster Recovery – Zerto for seamless DR strategies. 🔹 Server Administration – Windows server expertise. 🔹 Infrastructure Design – Crafting scalable and resilient IT architectures. 🔹 Large-Scale VMware Data Center Migrations – Ensuring smooth transitions within strict timelines. 🔹 Networks – Network build, design, management and troubleshooting of Cisco, Arista, Fortigates, Aruba and many other switches, firewalls, routers and anything network related. 🔹 Advanced Troubleshooting & Documentation – Meticulous problem resolution and documentation practices. ======================================== My fervor for knowledge drives me to continually embrace emerging technologies across cloud and virtualization domains. Knowledge, to me, is the cornerstone of progress. This knowledge is harnessed to rejuvenate and optimize existing corporate infrastructures. My journey spans eight enriching years in the Managed Service Provider industry. I am an agent of positive change, ever-enthusiastic about optimizing existing paradigms. Every facet can be refined with the right initiative, motivation, and transformative knowledge. My expertise revolves around architecting, constructing, and nurturing shared and private cloud infrastructure. For in-depth insights, kindly explore my comprehensive work history on my LinkedIn profile.
Microsoft Active Directory
VMware ESX ServerTroubleshootingBackupInfrastructure ManagementZertoDisaster RecoveryCloud ComputingIaaSVeeamStorage Area NetworkVMWareServer VirtualizationWindows ServerVMware vSphere - $28 hourly
- 5.0/5
- (14 jobs)
*****I live in EST time zone!***** I am a proactive and reliable IT Support Technician from Oxford, UK with over 10 years of experience working with a wide range of hardware and software technologies. In my roles I have performed typical sys admin day to day tasks such as administering Office 365/Active Directory/Gsuite, firewalls, printers, networks, securiy endpoints and troubleshooting bespoke accounting/financial/legal software like Quickbooks. I take pride in providing best-in-class customer service within a helpdesk environment for MSPs and IT departments. I am looking to work with clients who require ad hoc support. I am currently based in the EST time zone but very flexible to work most hours and potentially weekends.. Cheers, Ed
Microsoft Active Directory
Problem SolvingDesktop & Laptop SupportServerPhone SupportTroubleshootingComputer MaintenanceEnd User Technical SupportComputer HardwarePrinterOffice 365Customer SupportMicrosoft WindowsTech & IT - $50 hourly
- 5.0/5
- (4 jobs)
⭐⭐⭐⭐⭐ "Outstanding service! Delivered the project on time with exceptional technical expertise. Highly recommend for any cloud engineering needs." Hello! I'm Samuel Afeni, a seasoned Cloud Engineer specializing in Microsoft 365, Azure, and overall cloud infrastructure. With over 15 years of experience in the IT industry, I am passionate about leveraging cloud technologies to drive business innovation and efficiency. 🔹 My Expertise Includes: Microsoft 365 & Azure: Seamless setup, migration, and support of Microsoft 365. Advanced management of Azure cloud services, including VM deployment, storage solutions, and network configuration. Expertise in Office 365, SharePoint, OneDrive, Intune, Exchange, and Azure Active Directory (Entra ID). Cloud Solutions: Design and implementation of robust cloud infrastructures. Cost optimization strategies for Azure and other cloud services. Integration of cloud solutions with existing on-premise systems for a hybrid approach. DevOps & Automation: Configuration and management of CI/CD pipelines using tools like GitHub, Jenkins, Docker, Kubernetes, and Terraform. Automation of routine tasks to enhance operational efficiency using Azure DevOps and other scripting tools. Implementation of monitoring and alerting systems with Azure Monitor and other observability tools. Security & Compliance: Ensuring data security and compliance with industry standards and best practices. Implementation of multi-factor authentication (MFA) and single sign-on (SSO) solutions. Regular security assessments and audits to identify and mitigate potential risks. 🔹 Why Choose Me? Client-Centric Approach: Customer Reviews: My focus is on delivering exceptional value and earning the trust of my clients. My reviews speak to my commitment to excellence. Over-Delivering: I strive to exceed expectations by providing more than what is required. Your satisfaction is my top priority. Responsiveness: I maintain open and prompt communication, ensuring you are always informed about the project's progress. Problem-Solving: I am dedicated to finding solutions to any challenges that arise, ensuring smooth and efficient project execution. Empathy & Respect: I treat every client with respect and understanding, aiming to improve their IT landscape genuinely. 🔹 What I Offer: Comprehensive Cloud Engineering Services: Custom cloud architecture design tailored to your business needs. Migration of on-premises infrastructure to the cloud with minimal disruption. Continuous optimization and management of cloud resources for performance and cost efficiency. Expert support and maintenance to ensure the reliability and security of your cloud environment. Technology Stack: Cloud Platforms: Microsoft Azure, AWS, Google Cloud Platform. Virtualization: Docker, VMWare, Virtual Box. Automation & DevOps: Jenkins, GitLab, Azure DevOps. Monitoring & Alerts: Nagios, Azure Monitor, AWS CloudWatch. Database Management: Microsoft SQL Server, Azure SQL Database, Amazon RDS. Project Management Tools: Jira, Slack, Microsoft Teams. 🔹 Keywords: Microsoft 365, Azure Cloud Engineer, Cloud Solutions, DevOps, Automation, CI/CD Pipelines, Cloud Migration, Data Security, Hybrid Cloud, Azure AD, Office 365, SharePoint, Intune, Exchange, Docker, Kubernetes, Terraform, Cloud Monitoring, Virtualization, AWS, Google Cloud, IT Infrastructure, Cloud Optimization, Cloud Support, Technical Expertise, IT Consulting. Entra(ID) Let's work together to optimize your cloud infrastructure and drive your business forward. Reach out today, and let's discuss how I can contribute to your success!
Microsoft Active Directory
Microsoft Endpoint ManagerMicrosoft SharePoint AdministrationMicrosoft Hyper-V ServerMicrosoft Certified ProfessionalDatabase ManagementBackup & MigrationComputing & NetworkingVirtualizationCloud SecurityCloud MigrationCI/CDMicrosoft 365 CopilotMicrosoft AzureMicrosoft Intune - $10 hourly
- 4.7/5
- (16 jobs)
A highly skilled IT professional with over 5 years of experience in cloud engineering and a robust background in IT. Proficient at designing, deploying, and supporting cloud-based infrastructure and applications. Deep understanding of Unix, Mac, Linux and Windows Operating systems. Also with my qualified knowledge in Azure AD, Office 365, and Exchange online skills to work here. Most of my work involves - Exchange online troubleshooting - AD-connect related issues - Azure AD and On-Prem AD - Active directory federation service (ADFS) - O365 Migration and Troubleshooting - Identity and Outlook - PIM, Identity protection, conditional access policy, and Multi-factor authentication (MFA) - Verbal and written skills. - Creation of knowledge-based articles
Microsoft Active Directory
CitrixVMWareRemote Connection SupportTroubleshootingActive Directory Federation ServicesMicrosoft Exchange OnlineMicrosoft SharePoint AdministrationMicrosoft Windows PowerShellDNSMicrosoft AzureOffice 365Windows Server - $40 hourly
- 0.0/5
- (0 jobs)
Hello! I'm Janam, a highly motivated and customer-centric IT professional with a strong background in providing comprehensive technical support and efficient IT solutions. I specialize in managing and optimizing Microsoft 365 and Google Workspace environments, ensuring seamless operations and enhanced productivity for businesses. My expertise includes user administration, email configuration, and in-depth troubleshooting of critical applications like SharePoint, OneDrive, and the full suite of Office tools. I am committed to delivering prompt, reliable, and effective support to resolve any IT challenges you may face. I excel in the installation, configuration, and maintenance of computer systems, focusing on maximizing performance and minimizing disruptions. My experience extends to providing remote support, enabling me to quickly address and resolve client issues, no matter the location. I am proficient in automating routine tasks using Remote Monitoring and Management (RMM) tools, which streamlines system deployments, ensures consistent configurations, and allows for proactive management of your IT infrastructure. This automation translates to increased efficiency and reduced downtime for your business. I also have experience in Mobile Device Management (MDM), ensuring your mobile devices are secure and well-managed. What truly sets me apart is my dedication to building strong, positive relationships with clients. I prioritize clear and open communication, ensuring that you are always informed and comfortable with the solutions I provide. I am committed to proactive problem-solving, anticipating potential issues and implementing preventative measures to keep your systems running smoothly. My goal is to not just meet your expectations but to exceed them, providing a level of service that fosters long-term partnerships. I handle user onboarding and offboarding with precision, ensuring smooth transitions and maintaining the security and integrity of your data. My track record includes successfully leading imaging system deployments, which ensures standardized and efficient setups across multiple devices. I am adept at creating detailed documentation, providing you with clear and concise records for easy reference and future use. I consistently strive to enhance operational efficiency and have a history of receiving positive feedback for my training and support efforts. I am passionate about leveraging technology to empower businesses and improve their overall operations. If you're seeking a reliable, skilled, and customer-focused IT professional to optimize your IT operations and provide exceptional support, I'm here to help. Let's discuss your specific needs and how I can contribute to your success. Feel free to reach out to me for a consultation.
Microsoft Active Directory
Remote IT ManagementMobile Device ManagementMicrosoft TeamsTCP/IPVPNMicrosoft SharePointMicrosoft SharePoint AdministrationMicrosoft Windows PowerShellMicrosoft Exchange ServerDNSMicrosoft AzureLinuxWindows ServerOffice 365 - $15 hourly
- 5.0/5
- (18 jobs)
Highly motivated and versatile professional with experience in IT support, virtual assistance, and project management. Skilled at troubleshooting technical issues, providing exceptional administrative support, and managing projects to successful completion. Adept at streamlining processes, enhancing productivity, and ensuring timely delivery of results. Possesses strong organizational, problem-solving, and communication skills, with a proven ability to adapt to dynamic environments and prioritize tasks effectively. Committed to delivering high-quality outcomes and exceeding expectations in fast-paced, collaborative, and client-focused settings.
Microsoft Active Directory
Resume WritingSocial Media Audience ResearchSlackAsanaTrelloGoogle Cloud PlatformMicrosoft AzureResearch DocumentationEmail CommunicationAdministrative Support - $25 hourly
- 5.0/5
- (3 jobs)
Hi, I'm Nana! With over 20 years of experience as an IT Consultant and Email Administrator, I hold a Microsoft MCSE email specialization and have extensive expertise with Google Workspace, Microsoft 365, and various other email systems. Having founded and managed my own company, I understand the challenges you face. Let me handle the technical side, so you can focus on your core business. My guarantees: No downtime. No emails lost. Security and privacy. Satisfaction - 7 days post service support. You shouldn't worry about email setup, migration, or delivery issues. Focus on your main tasks and leave all your email worries to me. I have over 20 years of experience with every kind of email system you can imagine and I am certified. Things I can do for you: * Custom domain registration and email setup on - Google Workspace, Microsoft 365, Microsoft Outlook, Zoho Mail, iCloud Mail, cPanel webmail, Fastmail, Bluehost, Godaddy, Rackspace, Proton Mail, Yahoo Mail, Yandex Mail, Namecheap Mail, Zimbra and any other email platform. * Email migration with no downtime. Seamless migration to or from any email platform to another. You emails, your contacts and your calendar items will all be moved. * Verify your domains, setup secondary domains and aliases. * Setup email forwarding * Setup and configure shared mailboxes and shared calendars. * Setup and configure DNS records to avoid spam folder and fix delivery issues: SPF, DKIM, DMARC, TXT, MX, etc. * Configure mail clients like Outlook, Thunderbird, etc. I look forward to helping you. If you have any questions message me to discuss.
Microsoft Active Directory
ArchivingData MigrationWebmailGoogle Workspace AdministrationGoDaddycPanelDomain MigrationMigrationGoogle WorkspaceDNSEmail DeliverabilityInformation SecuritySystem Administration - $25 hourly
- 4.9/5
- (10 jobs)
Multitalented Engineer with a background and experience in Petroleum Engineering and currently working as a Software Developer. • I worked on developing web application with technologies like HTML, CSS, JavaScript, Java and using version control like Git 💻 • I previously worked in IT Support and developed great customer service and troubleshooting skills 💻 🛠 📠 📲 📞 • I am currently working as an iOS Developer and delivering great apps to clients 📱💻
Microsoft Active Directory
Mobile QAMobile App DevelopmentJavaJavaScriptOffice 365Engineering & ArchitectureInformation TechnologyCSSGitSwift - $25 hourly
- 5.0/5
- (1 job)
Hi! I am an experienced IT infrastructure expert with a strong background in managing Windows servers, Cisco systems, virtualization technologies, and cloud platforms such as MS Azure. Over the years, I have successfully worked on various projects for enterprise and medium-sized organizations. Some of my recent projects include: 1. IT infrastructure upgrade from Samba3 to the latest technology: I led the development and implementation of an upgrade project to transition the existing Samba3 infrastructure to a more advanced and efficient technology. 2. Office 365 hybrid migration: I successfully managed the migration process from on-premises Exchange servers to Office 365, ensuring seamless integration with other Microsoft collaboration tools like MS Teams, Yammer, SharePoint, and OneDrive. 3. Windows 10 deployment and SCCM automation: I have delivered Windows 10 readiness by implementing associated tools with SCCM automation, streamlining the deployment process. Throughout my career, I have gained expertise in a wide range of technologies and platforms, including: - Intune deployment for feature and quality updates - SCCM co-management and endpoint management - Converting from physical to Hyper-V virtual system - Active Directory migration and domain upgrades - Implementing and supporting Azure AD and Azure IaaS/PaaS - Designing, implementing, and maintaining IT infrastructures for newly opened banks - PowerShell scripting for automation and task management - Managing SQL Servers for database administration - Implementing SIEM (Security Information and Event Management) solutions for enhanced security - Windows Server administration, including Active Directory (AD), Group Policy (GPO), DNS, and DHCP - Microsoft Power Automate for automated workflows and process automation - VEEAM backup and recovery solutions for data protection - Expertise in virtualization technologies such as VMware and Hyper-V for efficient resource utilization - Experience with antivirus solutions like McAfee ePolicy Antivirus and Sophos Endpoint Protection Antivirus With my strong technical skills and deep understanding of IT infrastructure management, I can effectively provide solutions and support to help organizations optimize their systems and achieve their goals. I am committed to delivering high-quality work and providing exceptional service to my clients. Let's discuss how I can contribute to your project and help you achieve success.
Microsoft Active Directory
IT InfrastructureMicrosoft Hyper-V ServerVMware AdministrationOffice 365Microsoft AzureMicrosoft Exchange OnlineMicrosoft SCCM - $35 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY IT Manager with extensive expertise in leading IT infrastructure modernization and optimizing AV systems, resulting in significant cost savings and enhanced operational efficiency. Proficient in managing complex IT environments using Azure, Office 365, and ServiceNow, while maintaining robust cybersecurity standards. Passionate about leveraging innovative solutions to drive technological advancement and scalable growth.
Microsoft Active Directory
AV EquipmentITILFirewallTroubleshootingMobile Device ManagementAutopilotMicrosoft Endpoint ManagerMicrosoft Azure AdministrationMicrosoft 365 CopilotSystem AdministrationNetwork EngineeringGraphComputing & NetworkingComputer Network - $58 hourly
- 0.0/5
- (0 jobs)
Seasoned Microsoft Expert with 6+ years of expertise in large-scale Microsoft 365 migrations. Proven track record of successful projects for high-profile clients including government departments, Police force and major corporations. Specialties: - On-Premise to Microsoft 365 migrations - Microsoft 365 tenant to tenant migrations - Legacy system transitions to Microsoft ecosystem - Microsoft Entra ID (Azure AD), Exchange Online, Intune, Conditional Access, SharePoint, OneDrive and Teams implementations Leverage my insider knowledge as a former Microsoft engineer to optimize your migration strategy. Available for full-time contracts, ready to streamline your Microsoft 365 adoption. NPPV3 cleared Previously SC cleared
Microsoft Active Directory
Cloud Engineering ConsultationIaaSData MigrationWebsite MigrationBackup & MigrationCloud MigrationMigrationMicrosoft Windows PowerShellMicrosoft IntuneMicrosoft Exchange ServerMicrosoft Exchange OnlineMicrosoft Azure AdministrationMicrosoft AzureOffice 365 - $25 hourly
- 0.0/5
- (0 jobs)
An experienced ICT technician with invaluable experience in maintaining, testing and configuring devices and systems in both physical and virtual environments. A reliable, self-motivated individual, who is adaptable to any working environment and is organised and comfortable working under pressure to meet deadlines. A hard worker with a can-do attitude who is driven by new or challenging opportunities using initiative with little or no supervision. An assertive decision-maker with efficient communication skills on all levels using, technical or non-technical language for better understanding, and service to clients work colleagues and management directives. I am highly focused with a comprehensive understanding of routing, switching and protocols in accordance with QoS and SLAs. Client satisfaction is my highest priority and I utilize great planning coupled with strict targets and an eye for detail to deliver first-class service.
Microsoft Active Directory
VeeamVMware AdministrationMicrosoft TeamsMobile Device ManagementComputer NetworkComputing & NetworkingNetwork EngineeringPersonal ComputerSystem DeploymentComputer AssemblyBackup & MigrationMicrosoft OfficeInformation TechnologyMicrosoft Azure - $30 hourly
- 0.0/5
- (0 jobs)
The very greatest and most essential aspect of me is that I am a problem solver! To summarize, however, what I do is solve problems by making use of technology to design solutions that are engaging and inventive. I am also really excited and enthusiastic about automating processes, designing and managing cloud-native software environments, and maintaining software infrastructure.
Microsoft Active Directory
Network EngineeringUser Identity ManagementPythonBashSQLLinuxCloud EngineeringMicrosoft Azure AdministrationPaaSIaaSMicrosoft Azure SQL DatabaseVMWare - $50 hourly
- 0.0/5
- (0 jobs)
Throughout my career, I have consistently demonstrated my ability to oversee and optimize IT systems, ultimately improving efficiency and performance. My practical knowledge encompasses complex systems builds, hardware and software testing, Network support, technical support, and computer and server support. I am adept at troubleshooting issues, providing technical guidance, and implementing solutions that align with business objectives. What sets me apart is my genuine passion for technology and my commitment to continuous personal development. I stay abreast of the latest industry trends, ensuring that I am equipped with the knowledge and skills to drive innovation and stay ahead in the rapidly evolving IT landscape. I believe in embracing new technologies and leveraging them to enhance productivity and competitiveness. In addition to my technical expertise, I consider that I am an effective team leader and a supportive teammate.
Microsoft Active Directory
Microsoft Exchange OnlineMac OS X Administration.NET CoreASP.NETC#Microsoft Dynamics 365AWS DevelopmentAzure DevOpsInformation TechnologyMicrosoft Exchange ServerLinuxDHCPDNSSystem Administration - $16 hourly
- 0.0/5
- (0 jobs)
Hi! I’m Loana, a proactive and dependable IT Support professional with a strong background in Service Desk operations and customer care. With 2+ years of hands-on experience at Tata Consultancy Services (TCS), I’ve supported global users through calls, chats, and emails—resolving technical issues with speed, empathy, and precision. I’ve worn many hats: Service Desk Analyst, Quality Assurance Specialist, Subject Matter Expert, and Team Coach. That means I don’t just solve problems—I improve processes, lead teams, and create support systems that actually work. 🛠 Core Services I Offer: First-line technical support (hardware, software, network, cloud) Incident & service request handling via ServiceNow Active Directory & Azure AD (user account management, access control) Remote troubleshooting with TeamViewer & SCCM Microsoft 365, SAP, IDM, Genesys support ITIL-aligned workflows for efficient ticket resolution Real-time support coaching and customer service excellence 🚀 What makes me different? Recognized multiple times as Agent of the Month for top-tier performance Proven ability to boost team metrics (I helped improve team performance by 7% in 3 months) Bilingual support (Fluent in English & Spanish) High attention to detail + genuine care for end-user experience I work with startups, small businesses, and enterprise-level clients who need: ✅ Fast, friendly, and reliable IT support ✅ Someone who can jump in and take ownership ✅ A tech-savvy team player who keeps users happy 📬 Let’s connect! Whether you need help managing support tickets, solving tricky tech issues, or improving service desk workflows, I’m here to deliver results with a human touch.
Microsoft Active Directory
ITILMicrosoft IntuneMicrosoft AzureOnline Chat SupportCustomer SupportEmail SupportMicrosoft 365 CopilotTeamViewerServiceNowEmail CommunicationPhone CommunicationTech & ITCustomer ServiceHelp Desk Technology International ServicePRO - $20 hourly
- 0.0/5
- (0 jobs)
I am an experienced IT Support Analyst with a strong background in providing technical support across first, second, and third line levels. My work has involved supporting a wide range of users within higher education, particularly in student administration systems such as SITS and identity management solutions like MIM. I have a solid understanding of IT service management tools including ServiceNow and Salesforce, and I’m confident in managing user accounts through Active Directory and Google Workspace. I’m highly organised, detail-oriented, and committed to delivering effective, user-focused support.
Microsoft Active Directory
User Identity ManagementOffice 365Microsoft AzureGoogle WorkspaceAdministrateTech & ITTechnical SupportCustomer Service - $18 hourly
- 0.0/5
- (0 jobs)
Dynamic IT leader with 11+ years of experience in key managerial and technical roles. Confident self-starter, thrives in demanding, ambitious environments, with proven success. I have a passion for technology, and this helps me strive to find the best solutions for all situations. Technology and Digital is no longer built around “techies”, it is about being creative and aligning to your strategic approach. As such, I believe my experience in backend booking systems can be utilised in your business model in terms of available slots, booking templates and taking payment for a given slot. I believe working with the likes of PwC to design and create world class booking engines, front end systems will help me in increasing the competitive edge your business already has. My career highlights include: • Developing and implementing innovative strategies and roadmaps. • Driving a cultural change of Digital First thinking. • Creative programmes to streamline processes and improve efficiency, driving organisational objectives. • Managing vendor and supplier relationships and working with strategic partners, identifying requirements, anticipating needs and establishing technology capabilities to enhance organisational performance.
Microsoft Active Directory
Microsoft Virtual ServerSystems DevelopmentAPIProduct DevelopmentSoftware DevelopmentAgile Project ManagementFacebook Ads ManagerGoogle AdsKanban MethodologyCisco Certified Entry Networking TechnicianComputer NetworkAgile Software DevelopmentMarket AnalysisNetwork Engineering - $10 hourly
- 0.0/5
- (0 jobs)
**Greetings! I am a versatile and industry-adaptable compliance person with a diverse skill set; dynamic and motivated with a proven record of generating and building relationships, managing projects from concept to completion, designing strategies and coaching individuals to success. With over 8 years of combined experience in various practical fields of IT Support Customer Service Public Relations Administration Virtual Assistance Telemarketing Cold Calling Lead Generation and Journalism. As a Customer Success Manager, I have consistently delivered exceptional client service by managing relationships, ensuring smooth product integration, and maximizing the value businesses derive from our solutions. My extensive background in technical support enables me to quickly identify and resolve complex issues, ensuring clients receive effective, timely solutions that drive satisfaction and success. As an expert in optimizing the client onboarding process, I ensure effortless transitions for new customers. From initial setup to post-launch support, I work to instill confidence and provide ongoing assistance, fostering long-term relationships built on trust and positive experiences. With expertise in multiple Customer Relationship Management (CRM) systems and software platforms, I focus on optimizing workflows and enhancing client interactions. My technical background allows me to bridge the gap between customer requirements and technology, delivering customized solutions that ensure a smooth and efficient user experience. Core Skills and Competencies: Customer Success Manager: I effectively supported clients, maintained retention with a personalized approach, offering tailored technical support and strategic guidance to optimize product usage, maximize value and ultimately contributed to the overall growth of the business. Technical Support: I Resolved a range of complex technical challenges quickly and effectively, helping clients overcome obstacles, ensuring minimal disruption to their businesses. Used a solution-oriented approach to identify root causes and recommended long-term solutions so that customers can fully leverage the products and services they use. Software Expertise: Skilled in leveraging a wide array of tools to support technical solutions and customer success initiatives. Product Support: Enabled clients to fully leverage their software and tools, helping them achieve their goals with greater efficiency and effectiveness. CRM Mastery: Expertise in optimizing CRM systems to enhance customer engagement, drive satisfaction, and increase operational efficiency. Client Onboarding Specialist: Developed and implemented streamlined onboarding processes, delivering seamless customer experiences from day one and ensuring smooth, hassle-free transitions Why Choose Me: Results-Oriented: I focus on delivering tangible outcomes that foster customer satisfaction, drive loyalty, and support sustained business growth. Adaptability: I excel in dynamic environments, adapting quickly to new technologies and industry trends to better meet client needs. Effective Communicator: As a Degree holder in Mass Communication, I am known for my clear and concise communication, I ensure clients are always well-informed and confident in their decisions. Commitment to Growth: I continuously stay abreast of industry developments, incorporating the latest trends and techniques into my customer success strategies. Let’s Connect: I am excited to bring my experience as a Customer Success Manager and IT Support Engineer to help your business thrive. Let’s discuss how my expertise in client support, technical account management, and onboarding can drive success for your organization. Looking forward to joining your formidable workforce for the overall progress of the organisation.
Microsoft Active Directory
Technical Project ManagementDirectoryServerCompTIAPhone CommunicationTechnical SupportCustomer ServiceCommunication SkillsTelemarketingTelecommunicationsMarketingMarket ResearchVirtual AssistanceTech & IT Want to browse more freelancers?
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