Hire the best Microsoft Active Directory Specialists in Quezon City, PH
Check out Microsoft Active Directory Specialists in Quezon City, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (14 jobs)
Hello Clients, I am available to offer different kind of services: -Customer Service -Live chat, -Email -Phone support -Ticketing system -Technical Support -Helpdesk Support -Data Entry -Email/Instagram outreach -Admin Assistant -Shopify VA/Customer service -Has knowledge of Amazon Seller Central - Zendesk - Salesforce Open to learning new things and I am highly trainable. Knowledgeable in using Salesforce, Zendesk, and Service Now CRM. Please feel free to reach out if you need my service. Best Regards, AbbyMicrosoft Active Directory
Online Chat SupportEmail SupportTicketing SystemCustomer ServiceTechnical SupportTransaction Data EntryVirtual AssistanceAdministrative SupportClient ManagementCustomer SupportEmail CommunicationData EntryMicrosoft Excel - $12 hourly
- 5.0/5
- (7 jobs)
Skills: -Technical skills in: -Microsoft Windows OS (Windows XP to Windows 10) -Microsoft Office desktop suite -Office 365 consumer and business models (Administration and Management) -SharePoint On-premises and SharePoint Online -MS Exchange and Exchange Online -SfB and Microsoft Teams -Microsoft OneDrive -Microsoft Azure -Server Support, Administration and Management -Hardware (Computers and mobile devices) -Network and Connectivity Experience: -7+ years experience in providing technical support for Microsoft software products. This includes Windows OS, MS Office suite and Office 365 subscription (consumer, business and enterprise models), O365 apps and Azure. -10+ years experience in the IT Helpdesk/Service Desk Support role (Hardware and Software support, account management, security and network)Microsoft Active Directory
Microsoft AzureOffice 365Microsoft Exchange OnlineHelpdeskTechnical SupportITILWindows AdministrationIT Service ManagementMicrosoft Office - $50 hourly
- 5.0/5
- (3 jobs)
✅ Project Management Professional (PMP) ✅ ITIL Certified ✅ ISO 31000 Risk Manager ✅ 12+ Years in IT ✅ Worked with Multinational Companies ✅ Agile/Waterfall/Mixed A certified Project Management Professional located in the Philippines with more than 12 years of IT experience both my professional and freelance career. I had a chance to work with a team that were dispersed around the globe such as in USA, France, Germany, Australia, Singapore, Japan, China, India, and many more. I have worked with different companies in IT sector, telecommunications, manufacturing, distribution, hospitality, schools and government with different type of projects such as Windows Server Migration or Upgrade, Server Consolidation, SQL Server, SAP related projects, Web Development, Transition Management projects, Data Analytics, Data Privacy Compliance and Organizational Change Management. Here are the top companies I worked as a full time Project Manager: ✅ Marina Bay Sands (IT Project Manager) ✅ ePLDT (Project Manager/Program Manager) ✅ DXC (Project Manager/Transition Manager) ✅ HPE (Project Manager/Team Lead) End-to-end project management from pitching of the solution to client, presales, initiation processes that includes budgeting up to execution and monitoring to transition/cutover/go-live, after that is the monitoring of the benefits realization of the project. Other Professional Certificates: ✅ Microsoft Certified Professional (MCP) ✅ Microsoft Certified Systems Administrator (MCSA) ✅ Microsoft Certified Technology Specialist (MCTS) ✅ VMWare Certified Professional (VCP) Project management methodologies: ✅ DevOps ✅ Agile (Scrum, Kanban, XP, Test driven development) ✅ Waterfall ✅ Tailored methodology based on Disciple Agile (DA) toolkit Other roles I had in the past: 👨💻 Data Operations Manager 👨💻 Windows Server Administrator (Active Directory, DNS, IIS, File Server, Clustering) 👨💻 Network engineer 👨💻 Database Administrator (MSSQL Server) 👨💻 AWS Solution Architect Why Choose Me? I was commended for demonstrating strong skills in: ✅ Proactively managing important and time-sensitive projects ✅ Developing innovative solutions to critical problems ✅ Balancing stakeholder expectations with those of the company ✅ Working collaboratively with project team members to establish efficient systems of operation ✅ Continuously improving the processes within the Program Management Office Let's get things done! 👍 Message me and let's discuss your project requirements for 15 minutes (free of charge), before starting the actual work. I will adjust my availability based on your working hours. 👌Microsoft Active Directory
Project ManagementTechnical SupportWindows ServerLinux System AdministrationWindows AdministrationJiraMicrosoft Project - $20 hourly
- 5.0/5
- (8 jobs)
I. Project Coordinator Coordinate changes, update and implementation regarding any technical project being provided by the Team. Implement, package and distribute end-user software and hardware evaluate, test patch and upgrade OS and Desktop applicaitons II. Client Engagement Engaged all changes, updates and issue from clients LOB and what needs if there’s any Technical Changes from the Team. III. Azure Active Directory Administrator Creating and managing domains Offering Technical Support to Users Creating, adding, deleting and change IV. Office 365 Administrator Email Admin and other services such as Office 365, Lync, Exchange, Skype and etc. Technical Support (resolve any complex issue in Office 365 and exchange Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability Administration, support and configuration of MS Office O365 for staff Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items) Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content Administer and support an enterprise-level Microsoft Exchange infrastructure Troubleshoot Exchange related issues when alerted by monitoring software License Deployment V. Administrate Endpoint Encryptions Environment Laptop/Device Encryptions Create, Maintain and execute desktop and Laptop Mac. Install, Move, Add and changes. VI. Administrate Desktop Client Management Update Desktop/Laptop application thru SCCM via Cosmic Change/update and add applications VII. Sophos Admin Manage Sophos AV Agent Monitor Service Health Licensing Manage Threat (Phishing and Malware) VIII. Provide Technical Support Troubleshoot, Test and resolved complex end-user technical issues/Problems Hardware issues Laptop issues Mobile Devices Harware/Software Handling P1 and P2 Issues Recording issues |Nice| Initial Network Troubleshooting Mirco Focus and Reflection MAC/IOS support • Fujitsu Technical Coordinator Qantas Airlines Support City of Gold Coast Council Australia Feb 2016 – August 2016 i. Service Request Coordinator ii. Client Side Coordinator • Fujitsu Service Desk Analyst CoCa Cola Support City of Gold Coast Council Australia Feb 2016 – August 2016 i. Provide FCR Via Phone ii. Assist User Via Phone / Emails / Ticketing System iii. First Hand Trouble Shooting iv. Handling Escalated Issue v. Work at Home Support • Fujitsu Service Desk Analyst L2 City of Gold Coast Support City of Gold Coast Council Australia Feb 2016 – August 2016 i. Incident Management ii. Handling P2-p1 iii. Sending out notification outage internal/external iv. Monitoring Incident Ticket Via Ticketing System v. Handling Escalated Issue from L1 SD vi. Handling request Via Ticketing System vii. Managing Bridge Calls viii. Creating Knowledge Base • Asurion Service Desk Analyst Support in House Service Desk of Asurion BPO side May 2015 – January 2016 i. Provide FCR Via Phone ii. Assist User Via Phone / Emails / Ticketing System iii. First Hand Trouble Shooting iv. Handling Escalated Issue v. Work at Home Support • Cognizant Technology Solution Support Christies Auction Company US/UK/Asia Senior System Executive July 2013 – May 2015 vi. Provide FCR Via Phone vii. Assist User Via Phone / Emails / Ticketing System viii. First Hand Trouble Shooting ix. Handling Escalated Issue x. Work at Home Support xi. Email Support from US Team xii. Training New Hire Entry Level xiii. Handling Report such as FCR / Shift Turn Over / Closed and Open tickets for the whole Team xiv. Incident Management • Pointwest Inovation Data Analyst (Product Enrolment) January 21, 2013 – June 20, 2013 i. Data Entry Clerk • California Telemarketing Inc. DPD-MTD Data Gatherer May 17, 2012 – December 2012 i. Data Entry Clerk • MSI – ECS Libis Quezon City Lenovo Assistant Service Engr. (OJT) October 2011 – March 2012 SEMINAR’S ATTENDED: • ITIL V3 Certified Cognizant Internal ITIL v3 • Developing Future Leaders in Work Force Jobstreet.com Career Congress for Student Leaders ‘10 September 3, 2010 SKILL SUMMARY: • Provide top of the Line IT Support Throug Calls and E-mail • SCCM • Micro Focus Support • Project Coordinator • Knowledgeable in Lync Troubleshooting • Exchange Server Administration • Office 365 Administration • Active Directory Administration • Provide New Hire add/remove/Change • Incident Management • Knowledgeable in Cisco Unified • Network Account Administration • Security Group Administration • IOS / BlackBerry Administration • VMWare Technical Support • Microsoft Office Support • Team Reports • Cisco Unity Administration • Windows OS / Windows Server Administration • Citrix Administration • VPN Administration • Avaya AdministrationMicrosoft Active Directory
Cisco CallManagerMicrosoft SCCMCitrix HypervisorMicrosoft Exchange OnlineCitrixOffice 365Technical SupportDevolutions Remote Desktop ManagerAvaya - $25 hourly
- 4.8/5
- (18 jobs)
I'm a solutions architect with 10 years experience in building Network, System and Security solutions for small, medium and large enterprise from scratch or it can be overlay on their existing system. I deploy multi-products solutions and act as PoC from pre-sales, implementation, post-sales and project management. Network administration if one of my area as well. I can help you a lot in relation of solution designing or I can be your consultant too. Let me know if how I can help you and I will happy to assist you. Let's keep in touch! - I'm experienced in multi-platform products for Network and security (e.g Cisco, HP, Fortinet, Aruba, Merakim, etc) - CCNA and CCNP switching and multi-products certifications - Solutions Architect, Project management, Network Administration - WLAN implementation - Windows and Linux server setup. This includes Active Directory, DNS, GPO, etc - Hardworking and full project manage your requirement from start to finish -Email migration - A great team player and always collaborate with the teamMicrosoft Active Directory
Trigger Email SetupEmail DeliverabilityServer AdministrationSolution ArchitectureComputing & NetworkingComputer NetworkSystem AdministrationCiscoWireless Network ImplementationFirewallNetwork EngineeringNetwork AdministrationVPNNetwork Design - $20 hourly
- 5.0/5
- (5 jobs)
Managed and troubleshoot Windows Server, MS Active Directory, MS SQL database, IIS, Linux Servers, samba4 Domain controller and Active directory, MySQL Database, Apache, Nginx, KVM, OpenVz, Xen, Docker, Docker Swarm, Kubernetes, Asterisk telephony server, FreePBX, Vicidial, ProSBC, Meraki firewall, Juniper firewall, PFsense firewall, basic routing and switching, Google Compute engine, and AWS EC2.Microsoft Active Directory
Docker Swarm ModePfSenseCisco MerakiAmazon EC2KubernetesOpenVZMySQLVICIDIALFreePBXLinux System AdministrationWindows AdministrationApache HTTP ServerGoogle Cloud PlatformLinux - $13 hourly
- 5.0/5
- (29 jobs)
Office 365 Technical Engineer that supports Office 365 Services including Installed Office Applications. These services are: Outlook, OneDrive for Business, SharePoint, Exchange Online, Skype for Business, Microsoft Teams, Yammer, Office 2016, Office 2013. Expert in providing support for Office 365 administration. Setting up Domain and configuring DNS, Setting up Multifactor authentication for users, Annalyzing mailbox settings and Office 365 mail flow, Managing Roles and Permissions for companies secured files and documents. Have strong english communication skills. My priority in every case that I've been working with is to resolve the issue, and provide a wow experience with the support. Customer Verbatim for their support experiences: "Jessa was wonderful to deal with, she was incredibly knowledgeable and friendly. The best support I've had from Microsoft so far." "This was one of the best support engineers I have ever experienced. Friendly, patient, knowledgeable and Filipino. You can not do better than that!" "Jessa was very polite and professional. She was patient to understand the issue and was quick to resolve the issue. She followed up to ensure that the customer was satisfied with the resolution. Very excellent support received."Microsoft Active Directory
Email CommunicationAdministrative SupportMicrosoft OutlookTechnical SupportMicrosoft OfficeMicrosoft SharePoint AdministrationMicrosoft AzureMicrosoft Exchange Server - $9 hourly
- 0.0/5
- (1 job)
i'm an experienced IT Service Desk Analyst, currently working as a Level 2 Service Desk analyst for one of the biggest hotel network in the world. Direct support of the local IT managers, handles escalated ticket from Service desk L1. Provide support via phone, chat and emails. Engage and facilitate calls in case there are any outages. Server monitoring makes sure that the services are running. Basic knowledge in CCNA. Proficient with computer hardware, handles ticket management assigning ticket to analyst or other resolver groups. Above average English communication skill both written and verbal. Currently working as an Office 365 Support for Office 365 Administrators. I am proud and confident that I will provide the HIGHEST QUALITY of work that will ensure that every task is completed.Microsoft Active Directory
Email SupportComputer HardwareCommunicationsTechnical SupportTicketing SystemProperty ManagementHelpdeskIncident ManagementEmail CommunicationDesktop SupportCustomer ServiceCustomer SupportEnd User Technical SupportOffice 365 - $12 hourly
- 4.4/5
- (3 jobs)
- Provides prompt technical support for end-user issues regarding workstations, printers, and other computer-related concerns via phone call, chat, email, and SMS. - Proactively follow up on support tickets to guarantee efficient resolution and user satisfaction. - I troubleshoot a wide range of hardware, including PCs, printers, card scanners, servers, Wi-Fi, and networking equipment. - Managed and update tickets within ticketing systems, ensuring clear communication with teams and clients. - Provided additional support as required across various technical tasks. - Supported end-user’s technical issues with Microsoft 365, Windows OS, and any general desktop troubleshooting. - Remote software installation, DMS configuration, printer and print server support, VPN, Cisco products, networking, wireless technologies, Remote Monitoring, and Management (RMM) software, as well as Web Filtering solutions. - Provided excellent customer service, resolving IT issues to ensure client satisfaction - As admin, I managed user accounts, shared folders, and passwords in Microsoft 365, Active Directory, and G Suite. - CompTIA A+ ce Certified 2023 - 2026Microsoft Active Directory
Windows 10 AdministrationVPNRemote Connection SupportClient ManagementIT SupportTicketing SystemRoot Cause AnalysisCustomer SatisfactionDesktop SupportIT Asset ManagementZoho PlatformTechnical SupportIncident ManagementOffice 365 - $6 hourly
- 0.0/5
- (0 jobs)
Hello! I’m a seasoned Systems and Network Administrator with over 7 years of experience in managing and optimizing IT infrastructure. My expertise spans across various technologies and platforms, allowing me to provide comprehensive solutions that enhance system performance and security. Whether you're looking to set up a robust network, troubleshoot issues, or ensure your IT environment is running smoothly, I’m here to help.Microsoft Active Directory
Mac OS X AdministrationLaravelNetwork AdministrationPHPMySQLBashDHCPWindows Server - $15 hourly
- 3.8/5
- (3 jobs)
Hello! I'm Aaron Jeremy, I have my expertise for Business IT Structure specially for a startup company, I can implement ITILv4 Business Processes, Application Tools (SaaS or 3rd party), Cloud Infrastructure, User Administration, System Administration and a lot more. Kindly check my CV for more info 😉Microsoft Active Directory
Service Level ManagementAPI DevelopmentDatabase Management SystemDesktop ApplicationBusiness ManagementMicrosoft ExcelAPIVirtual AssistanceCloud ComputingManagement SkillsMicrosoft AzureMicrosoft Exchange ServerWindows Server - $15 hourly
- 5.0/5
- (1 job)
Experienced Support Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Customer Service, Microsoft Office, Windows 10, SCCM, Active Directory, and Management. Strong information technology professional with a Bachelor of Science in Computer Engineering focused in Network and System Administration from Technological Institute of the Philippines and a CISCO Certified Network Associate.Microsoft Active Directory
End User Technical SupportDesktop AdComputer EngineeringMicrosoft OfficeCustomer ServiceIn-App SupportTech & ITOnline Chat SupportSystem AdministrationMicrosoft Windows - $10 hourly
- 0.0/5
- (0 jobs)
Career Objective To acquire a new skill that can enhance and broaden my knowledge with Technology. Learn a few or more skills not related to IT.Microsoft Active Directory
Customer ServiceEncompassSalesforceMicrosoft SharePoint AdministrationDirectoryVMWareMicrosoft TeamsMicrosoft OfficeMicrosoft Exchange ServerMicrosoft AzureCitrixTicketing SystemZendeskJira - $10 hourly
- 1.0/5
- (2 jobs)
Expert with the contact center industry for 12 plus years now, I am very much experienced in all facets of customer service from your basic customer support to escalation/problem management. From your day to day 1st level interaction to nurturing long term customer relationship, I can help facilitate and bridge this from your company to your clients.Microsoft Active Directory
SkypeFacebookZendeskMicrosoft OfficeDesktop ApplicationSlackTroubleshootingTwilioMicrosoft OutlookCitrixServiceNowFacebook Ads ManagerOffice 365 - $8 hourly
- 0.0/5
- (0 jobs)
I am currently an It Helpdesk Technician for almost 2 years now for a University. I am experienced with software installation and troubleshooting. I am good with interacting to end-users since I am taking inbound calls and chat. thinking outside of the box helps me figure out difficult situations that comes along.Microsoft Active Directory
Citrix Virtual Apps & DesktopsSalesforceData EntryCanvasAdobe PhotoshopBannerMicrosoft OfficeApplication Setup & Installation - $10 hourly
- 0.0/5
- (1 job)
I'm a Senior Desktop Support Analyst with four years of experience providing technical support to end-users. Highly skilled in managing and maintaining desktops, laptops, and other peripheral devices. Deeply knowledgeable in operating systems, applications, hardware, and networking technologies. Also capable of managing complex technical issues, prioritizing tasks, and working well under pressure. I'm also known for my mentoring and training abilities for junior support analysts and collaborating with other IT professionals. A proficient communicator and can work with users of all technical abilities and backgrounds. Currently employed at Teletech as an Analyst L2 Senior Desktop Support, where I'm responsible for responding to tier 1 and 2 end-user support requests via phone, email, and remote support. He also diagnoses, repairs, and upgrades desktop and laptop computers and supports Microsoft Office and other software applications.Microsoft Active Directory
Salesforce CRMCisco RouterCitrixComputing & NetworkingMicrosoft OfficeDirectoryLaptopComputer AssemblyFirewallDesktop ApplicationCiscoOracle DatabaseOracleOffice 365 - $30 hourly
- 0.0/5
- (0 jobs)
CAREER SUMMARY Tenacious and dedicated professional support with progressive 10 years of experience in providing technical solutions for queries and issues concerning computer systems, networking, and applications. In previous and current roles, recognized as top analyst and helped in computer deployments, escalations, and reports and account projects.Microsoft Active Directory
Microsoft ExcelComputerCompTIAEmail CommunicationWindows AdministrationMicrosoft OfficeMicrosoft OutlookTroubleshootingEmailMicrosoft WindowsDesktop Application - $6 hourly
- 0.0/5
- (0 jobs)
Need a Hand with your Digital Marketing Strategy? Let me assist you grow and scale up your Business through Social Media Marketing. ✅Facebook Ads ✅E-Commerce Assistance ✅Retargeting Campaigns ✅Scaling Campaigns ✅Social Media Optimization ✅Creative Ads ✅Admin Tasks ✅Canva ✅Google Drive ✅MS Teams ACHIEVEMENTS Received multiple client commendation by handling the task effectively and efficiently.Microsoft Active Directory
PeopleCommunication SkillsMicrosoft PowerPointMicrosoft WordMicrosoft ExcelBeyondTrustServiceNowCitrixMicrosoft AzureMultitaskingFacebook ShopsFacebook Ad CampaignFacebook AdvertisingFacebook Ads Manager - $8 hourly
- 0.0/5
- (0 jobs)
I am a highly skilled IT Service Desk Specialist & Subject Matter Expert with over 9 years of experience providing technical support and cloud-based solutions. My expertise spans Microsoft 365, Azure, AWS, Active Directory, and ServiceNow. I have a passion for solving IT issues efficiently while ensuring top-notch customer support. I'm looking for opportunities where I can leverage my skills to enhance IT operations and user experience. Ready to help your business with reliable IT support!Microsoft Active Directory
Communication SkillsCitrix Virtual Apps & DesktopsSalesCustomer SupportAWS ApplicationLinuxSplunkMicrosoft ServerOffice 365Microsoft SCCMServiceNow - $8 hourly
- 0.0/5
- (1 job)
To deliver quality IT services and solutions in a responsive, proactive approach to maintain business operations and to optimize business efficiencies.Microsoft Active Directory
Database Management SystemDatabase ManagementAdministrateManagement Skills - $8 hourly
- 0.0/5
- (0 jobs)
A multi-talented professional with a passion for creativity and a wealth of experience in various customer-centric roles. With a background in graphic designing, video editing, and photography, I am seamlessly blends artistic flair with technical expertise. In the dynamic world of customer support, I have honed exceptional communication skills through extensive experience in chat support, email support, and handling inbound calls. Beyond the realms of traditional support, I have made significant contributions to the IT industry, serving as a valuable member of IT service desks and Managed Service Providers (MSPs). Equipped with a keen eye for detail and a knack for problem-solving, I have not only demonstrated proficiency in addressing customer needs but has also excelled in the realm of technology-driven solutions. Whether it's troubleshooting IT issues or unleashing creativity through graphic design and video editing, [Your Name] brings a diverse skill set to every endeavor. With a proven track record of adapting to evolving industry demands, I have a versatile professional who navigates seamlessly between the realms of artistry and technical support. Whether crafting visually stunning designs, perfecting multimedia content, or providing top-notch customer service, [Your Name] is a valuable asset to any team, poised to leave a lasting impact wherever creativity and technology intersect. Regular communication is important to me, so let’s keep in touch.Microsoft Active Directory
IT ConsultationTechnical SupportChatGPTHosting Zoom CallsEmail SupportOnline Chat SupportPhoto Editing SoftwareVideo Editing Software - $28 hourly
- 0.0/5
- (0 jobs)
I'm a seasoned App/Cloud Support Manager, Architect, Consultant and Solutions Engineer with 17 years of experience in the IT Industry. I'm passionate about Cloud and Virtualization solution for different Companies, partners, or clients local and around the world, and I've spent the last 9 years helping growing different local companies goals and KPI through dedicated efforts by my skill. I've been recognized and awarded by VMware for my work and achievements.Microsoft Active Directory
ServiceNowWindows AdministrationCloud ComputingCitrixBackup & MigrationServer & Virtualization SoftwareCloud ArchitectureDell Technologies CloudVMware vSphereVMware NSXOffice 365Microsoft Power AutomateMicrosoft Azure AdministrationVMware Administration - $15 hourly
- 5.0/5
- (2 jobs)
I have been working in the IT industry first as Service Desk, then Help Desk, then moved to tiered MSP IT Support with extensive experience and background knowledge on Active Directory, Azure Active Directory, Office 365 Administration, Datto Backup deployment, administration, and troubleshooting. I also have extensive knowledge in repairing, diagnosing, and troubleshooting computers, be it hardware or software. I have been working with Microsoft Windows for the full length of my career. I am also conversationally proficient in both English and Filipino and have been employing this skill since I was a child. I am familiar with slangs, cultural differences, and social interactions and I am familiar with social trends that can turn the mood of the conversation whenever needed.Microsoft Active Directory
BackupMicrosoft Exchange OnlineMicrosoft 365 CopilotMicrosoft Dynamics 365Office 365Microsoft OfficeMicrosoft Azure AdministrationUnreal EngineComputer Hardware InstallationComputer MaintenanceDigital ArtGIMP - $15 hourly
- 0.0/5
- (1 job)
Hello Everyone! I'm Jack Wendell Pagaspas, 30 years old from the Philippines. A graduate of Bachelor of Science in Information Technology from one of the leading State University in the Philippines with Master’s Degree in Technology Management. Currently, working as Sr. Systems Engineer in one of the Tech Giant Software company working for MSPs’ client. About my job experiences I work before in the government as an Intern in the Commission on Audit in which I am an Internal auditor. Aside from that, I took a licensure Examination for Investment in the Department of Finance and luckily I nailed it I'm now a registered Financial Advisor. I work in the Insurance company for about 6 months. And then I underwent some trainings in Customer Service with my previous BPO Companies. About my personality I'm a person that have a positive perception in life, dedicated, hard-working, detailed oriented, friendly, Gagman, professional, willing to learn something new in short curious type, fast learner, kindhearted, and helpful. I spent my leisure time in reading some story books, watching English movies most especially non-fiction, adventure, magical. I'm into computer internet surfing , I'm reading some articles about current events. Responsible employee willing to be trained for any IT in-line trainings and certifications, open-minded, optimistic, can work efficiently and finish the job on time, has an interpersonal skills and integrity towards the job. Good in communication, flexible at all times. Experienced General IT Support Skills: •Active Directory & Account lock out tool •Access Provisioning •Ticketing Tool : HPSM9, HPSM for Medical Center, Salesforce, ASD, Service Now •Remote tools: WRA, LMI, DameWare, Webex Support, Skype Desktop Share •Vasco Digipass hard & soft Token SetUp Activation for Citrix or Netscaler •E-Grid Card for Citrix ( Unlocked using Entrust ) •Smart Card Personalization & Deper including password reset •NT login issues for -B & -A Accounts •VPN ( Junos Pulse, Pulse Secure, CiscoAnyConnect, ShellConnect ) Installation and diagnosis •VMWare Horizon •Software Installations both Mandatory and business scripted •IE 11 & Chrome fix •Registry Diagnosis •Office 365 ( OST & PST ) •Skype for business: intermittent connections, video conferencing call •OneDrive Migration Issues •MobileConnect iOS and Android phones ( Sharepoints & Push Emails ) •Sharepoint Access Issues •SAP : Standard App, SERP & SEP ( Password Reset ) & Installations •Symantec diagnosis for software installation •Printer Server ( Installation, Mapping & diagnosis ) : •Network & Local Printer Support ( HP, Cannon, Ricoh MPS, LexMark ) configuration & Driver Installation •Label Printers ( Zebra LP2824 & ZD410 ) configurations & driver installations •Software Centre / Add GI diagnosis •Lan & Wifi Issues Fix & Configuration •Windows OS 7-10 installations, upgrade & downgrade, activations •MS Office Installation, Add Ins issues & fix •System Restore •Retrieving missing files •BackDoor diagnosis •CiscoAnyConnect •HP Battery Check & Diagnosis •HP Laptop & Desktop Support *Currently Supporting : Windows 10 Lenovo X1 Tablet & YogaMicrosoft Active Directory
SAP ERPMicrosoft OutlookVPNMicrosoft SharePointCitrix ADCOffice 365PrinterHardware Troubleshooting - $7 hourly
- 0.0/5
- (1 job)
With 10+ years of experience in the contact service industry as a care, technical, Technical Lead, Incident management, and Citrix Eng, I am a perfect candidate for any position. My Technical, Communication, Leadership, and Collaboration strengths have been critical to my success in my previous role. I am excited to bring my skills and strengths to a new HOME. Thank you for the consideration and I look forward to discussing my qualifications further.Microsoft Active Directory
IT ManagementLeadership SkillsMicrosoft Azure AdministrationProblem ResolutionIncident ManagementCredit RepairOnline Chat SupportCustomer ServiceFacebookBeyondTrustInvestment BankingTechnical SupportEmail CommunicationMicrosoft Office - $4 hourly
- 0.0/5
- (0 jobs)
To leverage my skills and expertise in IT Technical to deliver high-quality, innovative solutions that meet client needs. As a freelancer, my goal is to build long-term professional relationships, continuously refine my craft, and contribute to meaningful projects while maintaining the flexibility and independence to explore creative opportunities.Microsoft Active Directory
Hardware TestingHardware Troubleshooting - $80 hourly
- 0.0/5
- (0 jobs)
As a highly skilled and motivated System Administrator and Web Developer, I am seeking a challenging position where I can leverage my expertise in system administration, domain management, and IT support to contribute to the success of the organization. My experience includes computer security (Wazuh), policy creation for domains, and providing technical support to clients and employees. Additionally, I am proficient in web development, ensuring seamless integration of technology solutions. With a strong eagerness to continuously learn new technologies and network advancements, I strive to be a valuable asset in driving organizational growth.Microsoft Active Directory
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