Hire the best Microsoft Office Specialists in Florianopolis, BR

Check out Microsoft Office Specialists in Florianopolis, BR with the skills you need for your next job.
  • $15 hourly
    Do you need more time to serve your customers? And that's why you're getting complaints, and that's causing stress and loss of profit for your company? Don't worry, I'm an expert in solving this problem. As I've been working as a customer success for large companies with many customers for two years, I've encountered this problem several times. So, I developed excellent skills in customer service and quality. In addition to practical experience, I did training in ​​customer success. With that, I have more significant baggage, adding theoretical and practical methodologies and applying them to your market. My biggest focus is your customer's success because happy customers buy more from your brand. My approach is to analyze your company's scenario, research competitors and your persona, and identify the biggest service problem to solve it from the root and reduce the loss of profit. 🤝🏻 What can you expect from my work: • More time for you to focus on planning and managing the company's profits • Service to all customers with attention and care • Increased customer engagement with your brand • Decreased cancellations and complaints • More loyal customers buying more 📊 See the results I have already delivered to other companies: • I was responsible for 68% of upsells in the customer success area at Arbo in the first three months as an employee • Third largest revenue generator in the area for several consecutive months. • Served a healthy base of 80 to 120 consecutive customers. • I founded the customer success area in two companies, in one of them, I structured the onboarding and ongoing stages, and in the other, just the onboarding stage (new names) • Structured customer health monitoring process via Google Sheets and Hubspot. 🚀 My services: • Customer service via chat, email, and video calls to answer questions and plan loyalty strategies. • Proactive contact with customers in personalized cadences according to your niche and customer. • Structuring a customer journey, from form and frequency of contact to developing retention and upsell strategies. • Feeding spreadsheets and managers such as Hubspot, Trello, Notion, etc., of all contacts with each client. 👩‍🎓 My certificates: • Business Communication • Customer Success Training • Customer Success: How to win and keep customers • Customer service • Introduction to Customer Success • Organizational Process Management • Quality in Customer Service 💻 Skill with tools: Google (email, calendar, sheets, docs), Hubspot, Jyra, Notion, Trello, Clickup, Discord and Slack.
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    ChatGPT
    Zendesk API
    Virtual Assistance
    Customer Service
    Administrative Support
    Customer Onboarding
    Email Communication
    Data Entry
    Email Support
    Customer Support
    Portuguese
    Customer Relationship Management
  • $28 hourly
    I am an executive assistant with 15 years of experience providing administrative and personal support to high rank executives. I have also worked as a receptionist, so I can handle different tasks at the same time. My goal is to assist my clients professionally and effectively. My expertise, computer skills, proactive and organized approach, and ability to prioritize tasks allow me to do so. I hold a Bachelor of Tourism in Hotel Administration. I am proficient in Spanish, English and Portuguese and I can also read Italian and French. I stand out for my great attention to detail, organizational and multitasking skills, and the ability to work independently. I am reliable and efficient even when working under pressure or meeting tight deadlines. I am a quick learner and I am always eager to acquire new skills. My experience is related to: * Microsoft Office & GSuite * Cloud Storage: Dropbox, Google Drive, OneDrive * Collaboration Tools: Slack, Asana, Zoom, Airtable * Accounting Software: Oracle NetSuite, Xero, Holded
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    Xero
    Oracle NetSuite
    Internal Auditing
    Bank Reconciliation
    Payroll Accounting
    Accounting
    Portuguese
    English
    Castilian Spanish
    Organizer
    Email Communication
    Data Entry
  • $23 hourly
    Looking for a VA? Let's jump on a quick call and talk about your needs and projects! 5 years of experience in administrative and personal tasks and 3 years of experience in more basic tasks related to digital marketing. I prioritize quality, good communication, handling sensitive information with care, and meeting deadlines. My goal is to help you have more time to focus on what you really need so, together, we can make your business grow and your life prosper! 🚀💵 ➡️ Services: - Calendar management - Email management - Social media management - Community management - Task and project management - Travel planning - File management - Accounts payable and receivable control - Invoice and receipt creation - Customer service and support - Data entry - Online research - Social media post creation - Basic video editing ✅ Experience with the following tools: Microsoft Office, Google Suite, Asana, Trello, ClickUp, Slack, HubSpot, WordPress, Canva, CapCut, Klaviyo, Snov.io.
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    Executive Support
    Calendar Management
    Task Coordination
    Community Management
    Email Communication
    Personal Administration
    Customer Service
    Data Entry
    Administrative Support
    Virtual Assistance
    Social Media Management
    Portuguese
  • $25 hourly
    Design is much more than simply making things look good. It is a powerful tool to add value and meaning, to illuminate, to persuade and to make your clients feel like they are guests. My goal is to achieve exactly what you are looking for and I won't stop until I find it. I'm a full-time freelance graphic designer, with a Bachelor of Design Degree from one of the best universities of South America (Federal University of Santa Catarina). I have been working for more than 6 years in different fields of design and I have an extensive knowledge of Adobe Creative Cloud and Microsoft Office. From 2016 to 2017 I worked as a Marketing Director, creating all Brand Guidelines and sales campaigns of Green Wave Surf Wax, a start up focused on making organical surf wax. Also I had responsabilities as a Social Media Manager and Content Creator. I enjoy working with: - Brand Guidelines - Pitch Deck Design - Stationery Design - Content Creation - Social Media Management - SEO - Infographics - Web Design - Translation Portuguese/English Being a born adventurer, a lover of literature, art, trails and surf. I always seek for new goals and I want to help you achieve yours.
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    Social Media Marketing
    Social Media Content Creation
    Social Media Management
    Content Creation
    Translation
    Presentation Design
    Resume Design
    Logo Design
    Landing Page
    Microsoft PowerPoint
    Adobe Photoshop
    Adobe Illustrator
    Adobe After Effects
  • $8 hourly
    I'm the perfect match if you need help with boring and repetitive tasks. I have experience doing data entry on different platforms, personal assistance, labeling, lead generation, file managing, research, and various other niches. I am most importantly willing to learn and try to be the best in whatever I am doing. So if I can help you with anything don't hesitate in contacting me, I am always willing to work!
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    Data Labeling
    File Management
    Virtual Assistance
    Personal Administration
    Data Collection
    Prospect List
    English to Brazilian Portuguese Translation
    Spreadsheet Skills
    Data Scraping
    Email Communication
    Copy & Paste
    Data Entry
    Product Listings
    Communications
  • $10 hourly
    Hey! My name is Kiane Matzenbacher. I'm looking for a new opportunity for challenging experiences in Marketing. I believe that only in this way can a professional continue in constant evolution. I want to collaborate in a work environment, where I can put my knowledge into practice in favor of marketing. always aiming at the benefit and growth of the organization and professional growth. I'm looking for an opportunity related to marketing, translation and management, which can bring new perspectives for the future and growth. I'm looking for my first work experience. I want to develop my skills and also contribute to the success of the company. Looking for an opportunity to develop and improve my knowledge, and also something that can educate me in a growing and continuous way, always aiming for growth between me and the company.
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    Translation
    English
    Microsoft Power BI
    English to Portuguese Translation
    Microsoft Excel
    Google Docs
    Office 365
    Database
    Marketing
    Assistive Technology
    Video Editing
  • $13 hourly
    I am a full-time customer service/virtual assistant freelance, translator and researcher who does not stop until the work is done. I have a bachelor's degree in biology from one of the best universities in Latin America (Federal University of Santa Catarina), and I've always liked technology, gaming, computing and working with people. I have nearly two years of experience in customer service and SDR, which required me to be proficient in technology as well You must be wondering what a biologist has to do with all of that, and the answer is that I believe that anyone can learn anything, if given proper time and dedication. I don't want to be stuck on a single role, but I want to be recognized for my versatility! I enjoy working with: - Customer Service and Experience: multichannel service; (2 year experience) - AI software tools: CHAT GPT and similar tools, with experience in using it efficiently (Udemy Course: 11.5 hours - Complete Guide for Chat GPT) - Translation ENG - PT-BR: evaluation, proofreading, and cultural correctness validation; - Advanced writing (description, e-mail, narrative, cultural and academic); - Search engine (SEO); - Wide information of culture, tendences and general knowledge for evaluation of translation and search engine results; - Scientific research; - Sustainability consultant; - Biology consultant; - QA Testing for games and apps; Besides all of that, i love gaming, soccer, cooking, epic and fantastic literature, cinema. I love to achieve my objectives, so let me help you achieve yours!
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    SEO Keyword Research
    Writing
    Agriculture & Forestry
    Sustainability
    Biology Consultation
    QA Testing
    Biotechnology
    Search Engine
    Research & Strategy
    Editing & Proofreading
    Customer Experience
    Gaming
    Translation
    Customer Service
  • $5 hourly
    I am a native brazilian with self-taught english skills. With some basic grammar support from mandatory classes during school, i had constant contact with all types of media in english from a young age. Nowadays i'm able to voice chat with international friends with ease and got the "C2 Proficient" on EF Standard English Test. I look forward to apply my skills professionally and build up my resume, since language always amazed me. I'm also a Bachelor on Library Science, which means i am highly detail-oriented and organizational.
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    English
    Translation
    Portuguese
  • $8 hourly
    Soy un asistente virtual especializado en tareas administrativas y atención al cliente. Con más de 5 𝐚ñ𝐨𝐬 𝐝𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐚, ofrezco un servicio ejecutivo de calidad en la gestión de tareas administrativas y de soporte, permitiendo que mis clientes se centren en los objetivos estratégicos de su negocio. A su vez, gracias a mi trayectoria previa, he mejorado mis habilidades del habla y escritura que, sumado al trato respetuoso y profesional que me caracteriza, resulta ideal para ayudarlo a atender sus clientes. Lo haré de manera efectiva, orientado a satisfacer las necesidades y/o solucionando los problemas que se presenten. 𝐄𝐬𝐭𝐨𝐲 𝐝𝐢𝐬𝐩𝐨𝐧𝐢𝐛𝐥𝐞 𝐩𝐚𝐫𝐚 𝐨𝐟𝐫𝐞𝐜𝐞𝐫𝐭𝐞 𝐦𝐢𝐬 𝐬𝐞𝐫𝐯𝐢𝐜𝐢𝐨𝐬: 𝐆𝐞𝐬𝐭𝐢𝐨𝐧 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐚 ✅️Gestión de email y agenda ✅️Atención de llamadas telefónicas y WhatsApp ✅️Entrada y transcripción de datos (vídeo/PDF to Word) ✅️Elaboración de informes y reportes ✅️Soporte en la planificación y realización de eventos (viajes, conferencias) ✅️Edición y actualización de redes sociales: Instagram, Twitter, Facebook ✅️ Proofreading 𝐀𝐭𝐞𝐧𝐜𝐢𝐨𝐧 𝐚𝐥 𝐜𝐥𝐢𝐞𝐧𝐭𝐞 ✅️Procesamiento de pedidos en sitios web (Shopify) ✅️Escucha activa ✅️Soporte telefónico y vía chat ✅️Resolución de problemas en tiempo y forma ✅️Satisfacción y fidelización de los clientes 𝐋𝐚𝐬 𝐩𝐥𝐚𝐭𝐚𝐟𝐨𝐫𝐦𝐚𝐬 𝐪𝐮𝐞 𝐮𝐭𝐢𝐥𝐢𝐳𝐨: Google Calendar | Calendly | Notion | Asana | Office 365 | Google Docs | Canva | ChatGPT Tengo un fuerte compromiso con la excelencia en el trabajo, por lo que me esfuerzo constantemente por mejorar mis habilidades y conocimientos para brindar un servicio que cumpla con los requisitos de mis clientes y genere resultados positivos. 𝐒𝐢 𝐛𝐮𝐬𝐜𝐚𝐬 𝐮𝐧 𝐚𝐬𝐢𝐬𝐭𝐞𝐧𝐭𝐞 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐯𝐨 𝐲 𝐨𝐫𝐢𝐞𝐧𝐭𝐚𝐝𝐨 𝐚𝐥 𝐝𝐞𝐭𝐚𝐥𝐥𝐞, 𝐞𝐬𝐞 𝐬𝐨𝐲 𝐲𝐨. ⭐️⭐️⭐️ I am a virtual assistant specialized in administrative tasks and customer service. With over 5 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞, I offer top-notch executive support in managing administrative tasks, enabling my clients to concentrate on their business's strategic goals. Moreover, based on my prior track record, I have enhanced my verbal and written communication skills. Coupled with my respectful and professional demeanor, this makes me the perfect fit to assist you in catering to your customers. I will provide effective assistance, ensuring that their needs are met and any problems are promptly resolved. 𝐈 𝐚𝐦 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐭𝐨 𝐨𝐟𝐟𝐞𝐫 𝐲𝐨𝐮 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬: 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: ✅️Email and calendar management ✅️Data entry and transcription (video/PDF to Word) ✅️Creating reports and summaries ✅️Event planning and support (travel, conferences) ✅️Social media editing and updating (Instagram, Twitter, Facebook) ✅️ Proofreading 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: ✅️ Processing orders on websites (Shopify) ✅️ Active listening ✅️ Phone and chat support ✅️ Timely problem resolution ✅️ Customer satisfaction and retention 𝐓𝐡𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐮𝐬𝐞 𝐚𝐫𝐞: Google Calendar | Calendly | Notion |Asana| Office 365 | Google Docs | Canva | ChatGPT I am deeply committed to excellence in my work, constantly striving to improve my skills and knowledge in order to provide a service that meets my clients' requirements and generates positive results. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞𝐟𝐮𝐥 𝐚𝐧𝐝 𝐝𝐞𝐭𝐚𝐢𝐥-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭, 𝐈 𝐚𝐦 𝐭𝐡𝐞 𝐨𝐧𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮.
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    Portuguese
    ChatGPT
    Problem Solving
    Task Coordination
    Client Management
    Meeting Agendas
    Executive Support
    Scheduling
    Email Communication
    Online Chat Support
    Administrative Support
    Customer Support
    Virtual Assistance
    Data Entry
  • $55 hourly
    I am a Mechanical Engineer with knowledge in topics oriented to electric mobility. Candidate for a master's degree in the manufacturing area. Currently, I am part of the research group of the Precision Mechanics Laboratory at UFSC. I also have experience in customer service, sales, CRM databases, technical support and copywriting. I would be happy to find solutions together.
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    Consumer Profiling
    Relationship Management
    Customer Relationship Management
    CRM Software
    Client Management
    Writing
    Database
    Translation
    Customer Service
  • $10 hourly
    Tenho interesse em tarefas de assistente virtual, seja com mídias socias, transcrição de textos, organização pessoal e empresarial.
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    Office Design
    Transcreation
  • $5 hourly
    Hello there! :) Do you need help with some tasks to manage your time better? ✔️ Typing ✔️ Data Entry ✔️ Web Research ✔️ Lead Generation ✔️ Make Travel Itinerary ✔️ Calendar Management ✔️ Excellent Customer Service skills ✔️ Organizing files, folders, and e-mails ✔️ Uploading Contents Videos (YouTube, TikTok, Instagram) For more details, send me a message. Let's make contact! :)
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    Canva
    Google Docs
    Administrative Support
    Customer Service
    Online Chat Support
    Online Research
    Customer Support
    Data Entry
  • $20 hourly
    Graduação Administração Suporte de Atendimento B2B/Hunter/Farmer e Closer/Pós vendas/Negociação corporativa/BDR/SDR Excelente em escrita e digitação. Experiência em suporte ao cliente pré vendas e pós-vendas. Suporte técnico e soluções de problemas.
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    Office Design
    Microsoft Excel
  • $25 hourly
    Bachelor in Business Administration from UDESC. Postgraduate in Digital Marketing, and with an ongoing Masters in Science of information at UDESC. Specialist in strategic analysis of data and mapping, creation and uncomplicated processes through Excel, Sql, Python, Qlik Sense, Sales Force! Always focus on solving the problem results, always seeking transparency and agility. Committed, organized, and teamplayer.
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    Amazon Web Services
    Marketing
    Relationship Management
    Salesforce CRM
    Python Script
    Business Intelligence
    SQL Programming
    Qlik Sense
    Customer Relationship Management
    CRM Software
    Python
    SQL
  • $5 hourly
    With over two years of experience in customer service, I have a wide range of skills that can help your business grow, serving as your online assistant, handling data entry, conducting web research, translating documents and texts, managing emails, booking reservations, customer support, and more. By working with me, you can count on a committed professional, detail-oriented, efficient, and fast learner. I have experience using the tools below: ✅ Canva ✅ Airbnb ✅ Booking ✅ Omnibees ✅ Stayss ✅ ZapSign ✅ G Suite Basic ✅ Chatguru ✅ Runrun.it ✅ Zendesk (Learning) ✅ Microsoft Office I have flexible hours and can work anytime. ✅
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    Canva
    Online Chat Support
    Email Support
    Customer Support
    Online Research
    Data Entry
    Virtual Assistance
    Customer Service
  • $6 hourly
    A Fashion school degree, a couple of Ayurveda therapy training certifications and a Yoga certification gave me the background that I have today. I have an extensive experience in management assisting, as well as translating and interpreting ENG<>PTBR. My work experience made me develop good organizational, analytical and interpersonal skills.
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    Writing
    Project Management
    Organizational Behavior
    Management Skills
    Academic Translation
    Medical Translation
    Translation
    SDL Trados
    Translation & Localization Software
    Communication Skills
  • $15 hourly
    I have over 5 years of experience in customer service. I am a psychology student with extensive theoretical knowledge in the HR field, specifically in Recruitment and Selection, where I have created a project from scratch, from the inception of the fictional company to the selection and integration phase. • Office Suite • Recruitment and Selection • Monday
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    Customer Experience
    Staff Recruitment & Management
    Customer Service
  • $15 hourly
    Coordenador de Vendas, Gerente de Parcerias e Corretor de Imóveis com ampla experiência em negociações, gestão de vendas e estabelecimento de parcerias estratégicas. Reconhecido por identificar oportunidades lucrativas, fornecer treinamentos excepcionais, oferecer atendimento qualificado ao cliente e superar metas consistentemente.
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    Office Design
    General Transcription
  • $20 hourly
    Are you looking for a versatile Project Manager to ✅ keep your projects on track, ✅ act as a liaison between the stakeholders and the dev team ✅ and lead the team through the project lifecycle to achieve success? 🌟 Then you’ve just found the right person! For the past few years, I’ve worked and specialized in process improvement and automation projects in administrative areas and IT SaaS Companies. I’ve performed roles as Project Manager, Scrum Master, Product Owner and Business Analyst, working closely with internal teams and companies’ clients, helping them achieve groundbreaking results in their businesses. By working with me you can count with: 🔹 A detail-oriented, strong analytical skills, problem-solver and result-focused professional; 🔹 The best approach within Agile Scrum or Waterfall Projects best practices; 🔹 Requirements refinement and backlog development; 🔹 Remote team management; 🔹 Facilitating meetings and ceremonies for each phase in project management; 🔹 Resource, time, risk and cost planning and management; 🔹 Share status reports and performance analysis; 🔹 Keeping team and stakeholders communication (verbal and written); 🔹 Streamline processes and keep project organization and documentation; 🔹 Use of management tools such as Trello, Clarizen, Jira, Microsoft Office tools and others; 🔹 Quick learning, adaptability and constantly expanding professional knowledge; 🔹 Ensure delivery quality, success and customer satisfaction. 🚀 Take a look at my employment history and portfolio to see some of my work and results! I have flexible working hours and can start as soon as required. Send me an invitation and let's have an initial conversation about how can I help you succeed in your projects!
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    Process Optimization
    Project Planning
    Task Coordination
    Gantt Chart
    Customer Service
    Business Analysis
    Business Process Modeling
    Process Improvement
    Agile Project Management
    Scrum
    Project Management
    Project Timelines
    Project Scheduling
    Project Plans
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