Hire the best Microsoft Office Specialists in Portmore, JM
Check out Microsoft Office Specialists in Portmore, JM with the skills you need for your next job.
- $15 hourly
- 4.1/5
- (5 jobs)
I have been doing customer service for... well, years. As a seasoned and dedicated professional, I am confident that I can become an immediate asset to your team. I am a versatile and extremely driven individual, with a clear goal to succeed. I am always energetic and eager to learn new skills, I am flexible, reliable and possess excellent time keeping skills. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Highlights of my experience include the following: Scheduling, greeting customers in fast-paced areas, answering phones, taking messages, transferring calls, resolving issues/complaints, filing, data entry, etc. Demonstrating proficiency in Microsoft Word, Excel, Spreadsheet, and Outlook. I excel at providing excellent communication and first-hand experience with customer challenges, so I use innovative approaches to problem-solving. I am always highly enthused about my work and the tasks ahead.
Microsoft Office
Customer ServiceOnline Chat SupportOffice AdministrationInventory ManagementShift SchedulingEmail CommunicationData EntryTyping - $20 hourly
- 5.0/5
- (12 jobs)
My name is Gabrielle. I am currently a Secretary at the Ministry of Labor and Social Security. While there, I have exercised my skills in attentive and accurate listening, typing, taking meeting notes etc. With those skills, I am very qualified to be a transcriptionist, proofreader and editor. I am able to transcribe interviews, podcasts, meetings, audio and video tapes. My aim is to provide my clients with exceptional service that will also advance me further in experience and knowledge.
Microsoft Office
Spreadsheet SoftwareClerical ProceduresDatabaseContent EditingAdministrative SupportProofreadingCompany ResearchMeeting NotesEnglishData EntryTyping - $40 hourly
- 0.0/5
- (0 jobs)
Hello! Currently, I design logos, flyers, brochures etc for small and medium sized businesses. Just send me your ideas and I can bring them to life. I also have experience as a records and data entry clerk so I’d be a great admin assistant. ✨Let’s have a conversation
Microsoft Office
Time ManagementFreelance MarketingFlyer DesignTyping - $20 hourly
- 5.0/5
- (2 jobs)
I am an Online Content Writing Expert and Copywriting Specialist with a Bachelor of Arts Degree in Communication Arts and Technology from the University of Technology, Jamaica and more than 10 years experience in the field. I create compelling content that will attract the intended target audience. As a published author, writing is my vocation and avocation. I live by Aristotle's philosophy that excellence is not an act but a habit for we are what we repeatedly do. My client's success is also my responsibility and with hard work, clear communication, trust and consistency we'll both succeed.
Microsoft Office
Social Media Account SetupWordPressAdobe Creative SuiteLocalizationCanvaTranslationBlog ContentBlog Writing - $8 hourly
- 0.0/5
- (1 job)
Hey I'm Serika, My job is to help you shine! 🤗 I have over 5 years of experience in the Customer Service Industry; skilled in Cold Calling, Admin, Emails, Chat Support and Phone Support. I enjoy working with teams that have great synergy which allows room for professional growth. I'm a reliable and goal driven person that always go the extra mile when it comes to my work tasks. I speak fluent English, I am computer competent, and I am no stranger to Microsoft Office. If you are seeking the best who will always put the needs of your customers/clients first and works well with little to no supervision then I am the best pick.
Microsoft Office
Customer CareCustomer ServiceCustomer SupportGorgiasData EntryInterpersonal SkillsAdministrative SupportCustomer EngagementSalesCustomer ExperienceZendeskOnline Chat SupportPhone SupportEmail Support - $15 hourly
- 0.0/5
- (0 jobs)
Objective To work in a challenging organization to utilize my unique skills and talents in a relentless effort to contribute to its growth and development while gaining valuable experience.
Microsoft Office
Tech & ITInformation TechnologyFinanceTypingTransferring Phone CallsChatbotTechnical Support - $12 hourly
- 0.0/5
- (0 jobs)
I am a highly motivated, meticulous and hard-working administrative assistant with over three years of experience. My goal is to enhance the organisational efficiency of your business, and my management skills and proficiency in organisational software and strategies will help to do just that. Armed with excellent communication and interpersonal skills, I will ensure that a productive work environment and seamless operations are achieved. Some of my skill highlights include: data entry and analysis, coordinating meetings/calendars/schedules, managing correspondence, filing system organisation, and planning and spearheading management initiatives.
Microsoft Office
Customer ServiceCustomer SupportGoogle WorkspaceCash Flow StatementCash Flow AnalysisVirtual AssistanceProject ManagementGeneral TranscriptionIBM SPSSDatabase ManagementCRM SoftwareData AnalysisData EntryAdministrative Support - $15 hourly
- 0.0/5
- (0 jobs)
Career Objective To obtain an entry level position at a respected organization that offers a positive atmosphere to learn new skills and technologies for the betterment of the organization.
Microsoft Office
Virtual AssistanceGeneral TranscriptionData EntryAutodesk RevitAutoCAD Plant 3D - $6 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY As a highly skilled and experienced professional, I possess a strong work ethic and a commitment to excellence. My background in architecture has provided me with a comprehensive understanding of the field, and I am confident in my ability to contribute to the project's success. Excelling in team collaboration and creativity, I consistently delivered detailed designs, showcasing my ability to lead initiatives and manage time effectively.
Microsoft Office
Google DocsComputer SkillsCommunication SkillsCAD DraftingProblem SolvingTime Management - $15 hourly
- 0.0/5
- (1 job)
With a dynamic skill set encompassing chat support, Microsoft Office proficiency, administrative support, and adept proofreading abilities, I bring a wealth of expertise to any role. My fluent English skills, coupled with a knack for phone support and sales, make me a versatile asset. I am well-versed in Adobe Acrobat and possess a solid foundation in computer basics and technical support. Drawing from two years as a personal injury case manager for a law firm and several years of customer engagement, I offer a unique blend of customer service excellence, slack and sales force experience. Demonstrating exceptional typing speed and accuracy, I thrive in fast-paced environments. Known for my dedication to exceeding expectations, I work diligently, ensuring tasks are completed promptly. My commitment to independent work is complemented by strong team collaboration. A quick learner with an unwavering passion for customer and colleague satisfaction, I am adept at multitasking, conflict resolution, and effective time management. I bring a friendly, engaging demeanor, soft skills, and a creative touch to problem-solving. My trustworthy nature, coupled with a love for networking, makes me an invaluable addition to any team. Eager to contribute to company success, I am a detail-oriented, attentive professional who thrives on continuous learning and adaptability.
Microsoft Office
Customer SatisfactionComputer BasicsAdobe AcrobatProofreadingTypingSalesforceSalesTechnical SupportAdministrative SupportWord ProcessingEmail SupportEnglishPhone SupportOnline Chat Support - $8 hourly
- 0.0/5
- (0 jobs)
I am a 25 year old Taurus who is guided by the philosophy confidence on the outside begins by living with integrity on the inside. In addition, as a past student from the Garvey Maceo High school I held leadership positions such as monitress and student council representative for two years and prefect for the final year. Experienced Quality Assurance who has comprehensive understanding of assisting customers and ensuring that your brand remains competitive by providing valuable and effective experience for customers.
Microsoft Office
ZendeskOnline Chat SupportData EntryAdministrative SupportCustomer Service - $15 hourly
- 5.0/5
- (2 jobs)
With every successful business, there is always an effective Administrative Administrator who works assiduously to make things possible. If you are searching for a dedicated client who is well-organized and knowledgeable about delivering quality work within a desired time frame, look no further. I believe in proper organisation and structure and have been proven to offer quality services both virtually and in person. With over thirteen (13) years of experience in the field, I bring an extensive amount of skills to the table. My key skills and expertise are listed but not limited to. Email Communication: I tend to stand out in managing email communications and ensuring that timely follow-ups are done if a response is not given. Calendar and Schedule Management: I am effective in coordinating meetings, and events for executives or team members. This involves scheduling, rescheduling, and sending reminders to ensure that important members are present. Document Preparation and Management: I am skilled in creating and formatting documents such as reports, presentations, spreadsheets, and memos. Additionally, organizing and maintaining electronic filing systems to ensure that information is organized and structured and also easy retrieval of documents when needed. Data Entry and Record Keeping: Inputting, updating, and maintaining accurate records, databases, and spreadsheets. This may involve tasks such as entering customer information, inventory data, financial transactions or any other data needed to be entered. Administrative Project Support/Web Research: With a keen eye for researching and gathering specific details I can conduct extensive research, compile data, and prepare reports or presentations. Let's connect to elevate productivity and achieve success together within your organization.
Microsoft Office
Customer ServiceData MiningCustomer SupportTroubleshootingResume WritingRecords ManagementVirtual AssistanceAdministrative SupportEmail CommunicationData EntryGoogle DocsTyping - $8 hourly
- 0.0/5
- (0 jobs)
Experienced Data Analyst | Delivering Actionable Insights for Informed Decision-Making Are you seeking a skilled data analyst to drive your business forward with data-driven insights? Look no further! With a proven track record in data analysis and visualization, I specialize in transforming complex datasets into actionable insights that empower informed decision-making. As an experienced data analyst, I offer expertise in: Data Cleaning and Preprocessing: I excel at cleaning and preprocessing raw data to ensure accuracy and completeness, laying the foundation for robust analysis. Statistical Analysis: Leveraging advanced statistical techniques, I uncover patterns, correlations, and trends within datasets, providing valuable insights into business operations and performance. Data Visualization: I have a keen eye for design and utilize industry-leading tools such as Power BI and Tableau to create visually compelling dashboards and reports that facilitate data-driven decision-making. Cross-Functional Collaboration: I thrive in collaborative environments and effectively communicate findings to stakeholders across departments, translating technical insights into actionable business recommendations. Whether you're looking to optimize marketing strategies, improve operational efficiency, or enhance customer experiences, I am dedicated to delivering high-quality data analysis solutions tailored to your specific business objectives. Let's collaborate to unlock the full potential of your data and drive success for your organization. Contact me today to discuss how I can support your data analysis needs on Upwork!
Microsoft Office
TypingGeneral TranscriptionActive ListeningMicrosoft AccessData VisualizationStatistical AnalysisJavaPythonTableauMicrosoft Power BIMySQLMicrosoft ExcelData EntryMicrosoft WordEnglish - $15 hourly
- 4.2/5
- (14 jobs)
To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth. During my employment I intend to be an astute learner and the best performer in your organization. So that I can build an innovative career in your esteemed organization by using my skills and other significant talents.
Microsoft Office
Administrative SupportMicrosoft ServerTechnical SupportCustomer Support - $10 hourly
- 0.0/5
- (0 jobs)
Hi there, I am Kadine Berry but you can call me your digital superhero! I have more tabs open than a caffeinated squirrel during a cyber picnic. From scheduling to brainstorming, I'm the sidekick you never knew you needed, ready to swoop in and save your day from the chaos villains. So, whether it's tackling your to-do list or unmasking the mysteries of efficient organization, I'm your trusty avatar here to make life smoother. As an accomplished Virtual Assistant specializing in Digital and Social Media Marketing, I bring a robust skill set and extensive experience to the table. With a solid background in Marketing Analytics, Branding, Content Creation, and Strategic Planning, I am well-equipped to drive impactful marketing campaigns that yield tangible results. My expertise in Finance, backed by years of practical experience, enables me to approach marketing initiatives with a unique blend of creativity and analytical rigor. I have successfully crafted and executed numerous campaigns that have not only enhanced brand visibility but also optimized engagement and conversion rates. Let us connect as your superhero is ready to fight those tasks!
Microsoft Office
Financial ReportBudgetFilingSocial Media Content CreationOrganizerSearch Engine OptimizationVirtual AssistanceBranding & MarketingGraphic DesignDigital Marketing StrategySocial Media GraphicData EntryTyping - $7 hourly
- 0.0/5
- (0 jobs)
Hi there! My name is Gabrielle Reid, and based on the following abilities, I am prepared and fully capable of meeting your needs in any field of work: - Research and Sourcing Chat Support Client Experience Phone Support - Graveyard Shifts Email Support Proof-reading Data Entry Over the last 4years, I have: 1. Worked in the Medical Aesthetics field; 2. Worked in Bpo sector 3. Worked as a Virtual Assistant ; 4. Worked as a Virtual Aesthetic Coordinator 5. Been a customer service agent I am familiar with: 1. HIPAA 2. Medical Cosmetic field 3. CRM - Slack 4. Hub staff 5. Zendesk 6. Help desk I will be available to attend a virtual interview via phone or video at any time convenient to you. Thank you in advance for your consideration and I look forward to hearing from you.
Microsoft Office
Office AdministrationCustomer ServiceDatabase Management SystemTime ManagementNutritionMicrosoft Access ProgrammingManagement SkillsMicrosoft ExcelSocial Media Management - $10 hourly
- 2.4/5
- (2 jobs)
PROFILE Highly skilled and self-motivated professional boasting 10 years experience in Customer Service and Service Delivery, of which 7+ years were in the Banking and Finance Industry. I come equipped with both industry expertise and a passion for management. I have a record of repeated success in Team Management through a deliberate approach to not just manage team members but to partner together at cultivating and nurturing their desires for success.
Microsoft Office
Online Chat SupportTeam BuildingCustomer ExperienceInbound InquiryTeam ManagementFinance & AccountingCustomer Service - $15 hourly
- 4.2/5
- (1 job)
A meticulous, reliable, and efficient and Customer Support Specialist with 7+ years of experience in providing world-class customer support and nurturing customer relationships. I am personable, incredibly organized, and a quick learner who's passionately inquisitive and always willing to take on new challenges! Skills & Qualifications: • 7+ years of Customer Support/Service Experience • 2+ years of offering general operational/VA support • Experience working with dropshipping-oriented companies • Excellent time management and organizational skills • Self-motivated and exceptionally detail-oriented • Impeccable written and oral communications skills • Native English fluency CRM Platforms I have experience with: • Zendesk • Gorgias • Re:Amaze • Kustomer • Front • Intercom Other tools/platforms I've worked with: • Microsoft Office Suite (Excel, word, outlook, teams) • Google sheets, forms, docs • Shopify • Loop Returns • Amazon Seller Central • eBay • Slack My competencies lie in the following areas: • Creating world-class customer experiences through email, live chat, and social media support • Processing and managing orders • Creating and updating product listings • Handling returns, replacements, exchanges, and warranty issues • Data entry, updating spreadsheets, and other general virtual administrative tasks • Liaising with vendors/suppliers
Microsoft Office
EcommerceCustomer Relationship ManagementZendeskAdministrative SupportShopifyEmailOnline Chat SupportCustomer RetentionGoogle WorkspaceDropshippingGorgiasCustomer ServiceTime Management - $15 hourly
- 0.0/5
- (0 jobs)
I am a Customer Service/Sales Representative. With 10yrs experience Taking inbound calls and sending out outbound calls. I have Acquire great skills in many different areas. I have mastered customer service and technical support in telecommunication area. I have also mastered sales making outbound calls and setting appointments. * I am experience is Microsoft excel. * I have experience in Microsoft office * Regular communication is really important to me * cold calls * Lead generation
Microsoft Office
Phone CommunicationCustomer ServiceManagement SkillsSalesCustomer ExperienceOffice AdministrationCustomer Relationship ManagementTechnical Project ManagementCRM SoftwareClient ManagementCustomer Experience ResearchCustomer SatisfactionEmail SupportCustomer Feedback Documentation - $8 hourly
- 0.0/5
- (0 jobs)
Dedicated and results-driven customer service professional who aims to deliver top-notch results to my clients. My expertise lies in providing exceptional customer experiences while optimizing operational processes for efficiency and effectiveness. Why Choose Me: 1. Extensive Experience I have over 19 years of experience, having honed my skills in customer service and operations management through various roles during my career. 2. Customer-Centric Approach Ensuring the customers' needs are met in a timely and effective manner is one of my top priorities! As the saying goes, "a satisfied customer is a superstar advocate for your business". 3. Communication Skills Clear, concise communication is key in the success of any business. I can communicate effectively with stakeholders at all levels to foster greater coordination and collaboration. 4. Quick Learner and Adaptive Proven ability to rapidly grasp new concepts and adapt to evolving situations, fostering continuous personal and professional growth. Skills: 1. Handling inquiries, resolving issues, and ensuring a positive customer experience across all touchpoints. 2. Proficient in email management, including sorting, responding, and prioritizing messages. 3. Skilled in administrative duties, such as managing files, preparing reports, and coordinating meetings. 4. Proficient in the use of a variety of software applications including, G-suite, Microsoft Excel/ Word/ PowerPoint/ Outlook, Canva, Notion, Zoom. 5. Exceptional in telephone and radio etiquette with the ability to communicate professionally and clearly. Let's Work Together: If you're looking for a dedicated professional who is passionate about delivering exceptional customer experiences and optimizing operational performance, look no further! Let's discuss how I can help you achieve your goals.
Microsoft Office
Incident ManagementGoogle WorkspaceTeam BuildingBusiness OperationsCommunication SkillsEmail ManagementCustomer SupportVirtual AssistanceAdministrative SupportSoftware DevelopmentProject ManagementInterpersonal SkillsManagement SkillsCustomer Service - $30 hourly
- 0.0/5
- (0 jobs)
I like making things work better—whether it’s a messy process, a training program that needs structure, or a team that needs direction. I’m all about finding the gaps, fixing inefficiencies, and keeping projects on track without the chaos. I have over 10 years of experience in operations management, training, and performance optimization, I specialize in driving efficiency, improving customer service, and developing high-impact training programs. My expertise in project management, process automation, and remote team leadership allows me to streamline operations, implement quality management systems, and ensure measurable business success. What I Offer: • Project & Operations Management – Led teams of 8+ managers, overseeing 100+ employees to exceed KPIs by 15-20% • Training & Curriculum Development – Designed and delivered training programs, reducing onboarding time by 30% • AI-Driven Process Optimization – Ability to implement AI-powered tools like ChatGPT to automate workflows, improve training accessibility, and enhance customer support response times • Customer Experience & Call Center Training – Improved service quality, increasing CSAT scores by 25% within six months • Remote Team Leadership – Successfully launched and managed a fully remote work program, reducing operational costs by 40% Key Achievements: - Increased customer retention rates by 20% through targeted training and performance coaching - Developed AI-assisted training programs, reducing employee ramp-up time by 25% - Optimized project workflows with AI, automating repetitive tasks and improving overall efficiency Tools & Skills: - Project Management: Asana, Trello - AI & Automation: ChatGPT for workflow optimization, AI-assisted training modules - Training & Development: Curriculum Design, Learning Management Systems (LMS) - Customer Experience & Operations: Quality Assurance, Process Improvement, Call Center Optimization - Data Analysis & Reporting: Microsoft Excel, Power BI By combining project management expertise with AI-driven efficiency, I help businesses streamline operations, enhance team performance, and drive measurable growth. Let’s collaborate! Message me to discuss how I can support your business.
Microsoft Office
Technical SupportCustomer Retention StrategyCustomer Relationship ManagementMicrosoft ExcelEmployee OnboardingEmployee TrainingOperations Management SoftwareProject ManagementCustomer Service - $12 hourly
- 0.0/5
- (0 jobs)
Summary: Proven Customer Service Expert with a track record of enhancing customer satisfaction, adept in Sales Proficiency and Microsoft Office Suite. Excellent in resolving inquiries and complaints, boosting team morale, and achieving sales targets. Demonstrates strong verbal communication and effective problem-solving skills, contributing to positive customer experiences and workplace efficiency.
Microsoft Office
Problem SolvingActive ListeningCommunicationsOffice AdministrationSalesCustomer Support - $12 hourly
- 0.0/5
- (0 jobs)
Working as a Real Time Analyst, I developed great analytical skills and time management skills. I monitor all agents to ensure that the company meet or exceed their goals. I've honed my ability to always remain organized and submit my reports on time. The main tool I use is excel and it is fun using excel as I am always learning something new.
Microsoft Office
Debt CollectionOnline Chat SupportCustomer SupportAnalyticsOffice TimelineTime ManagementMicrosoft Excel - $13 hourly
- 0.0/5
- (0 jobs)
I am an analytical, solution-oriented and committed individual who works efficiently on my own and as apart of a team. My long term experience in Customer Service has taught me how to meet and exceed each customers expectation with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am certain I would be an asset to your most prestigious company and truly look forward to the chance to be a part of your dynamic team.
Microsoft Office
Email MarketingCustomer ServiceMicrosoft ServerMicrosoft ExcelData EntryMicrosoft WordSocial Media MarketingmacOS - $20 hourly
- 0.0/5
- (1 job)
My first goal is client satisfaction with the best service for Data Entry and Virtual Assistance. With over 6 years of experience in multiple fields from Education, Distribution, Ecommerce (Amazon), and Law, I've learned to be adaptable to change, flexible, and willing to learn. My areas of expertise are: ✅Email management ✅Administrative support ✅Typing ✅Phone calls ✅Research ✅Data entry I am ready to serve you will these skills. I will help you to reduce your workload and to focus on other aspects of your job.
Microsoft Office
Virtual AssistanceLight BookkeepingTechnical SupportCustomer ServiceEmailData CollectionLegal AssistanceMicrosoft WordMicrosoft ExcelTypingData Entry - $4 hourly
- 0.0/5
- (0 jobs)
Hello, I'm Kadeem B. an Entry-level virtual assistant with a background in customer service and administrative support. Strong communication, problem-solving, and organizational skills. Motivated to learn and grow in any environment. I am Dedicated to delivering high-quality work and contributing to team success, fully experienced in customer care, e-commerce and banking support. Skilled in managing inquiries, resolving issues, and ensuring smooth experiences for both client and customer. Strong communicator and problem solver, ideal for remote roles.
Microsoft Office
Rep FabricOutbound SalesOnline Chat SupportAdministrative SupportEmail ManagementMicrosoft WordMicrosoft ExcelCustomer ServiceData EntryTech & IT Want to browse more freelancers?
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