Hire the best Microsoft Office Specialists in Bacolod City, PH

Check out Microsoft Office Specialists in Bacolod City, PH with the skills you need for your next job.
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based on 4,318 client reviews
  • $10 hourly
    Hello, my name is Josh. I'm a Talent Sourcer with three years of experience in U.S. staffing and Recruitment lead generation. I specialize in technical recruitment for both large corporations and startups. I hold two degrees from a top university in the Philippines and have a proven track record of sourcing high-quality talent for hard-to-fill roles, including: ✅ Full stack developers, Software developer, Front end, or Back end ✅ Data Engineers, Data scientists, AI/ML engineers ✅ Senior Tax, and Senior Audit ✅ Architects, and Engineers ✅ Entry level to senior Director level roles My expertise spans both the U.S. and UK markets, delivering talent solutions for critical positions across various industries Tools used: LinkedIn Recruiter, Indeed, Upwork, Onlinejobs, Social Media Groups, GitHub, JazzHR (ATS), Breezy Hr, Workable, Slack, Monday.com, ClickUp (CRM), Google Voice, Calendly, Skype, Zoom, and Google Workspace. If you’re ready to elevate your talent sourcing and headhunting strategies, I’d be excited to connect and help you secure the best candidates!
    Featured Skill Microsoft Office
    LinkedIn Recruiting
    Corporate Social Responsibility
    Skype
    Sourcing
    CRM Software
    Microsoft PowerPoint
    Microsoft Excel
    ClickUp
    Human Resources Consulting
    IT Sourcing
    Candidate Interviewing
  • $20 hourly
    Passionate about creating impactful digital strategies, I specialize in digital media, CRM, events production, and marketing to help brands build meaningful connections with their audience. With a strong background in content strategy, customer engagement, and event execution, I bring innovative solutions that drive growth and brand awareness.I thrive on developing marketing campaigns, optimizing customer relationship management (CRM) systems, and producing high-quality events that leave lasting impressions. Expertise: ✔ Digital & Social Media Strategy ✔ CRM & Customer Retention ✔ Event Planning & Production ✔ Brand Development & Marketing Campaigns ✔ Content Creation & Storytelling ✔ Email marketing ✔ Photo & video editing Let me help you with tasks like: ★ Photo editing. ★Video editing ★ PowerPoint/ Presentations. ★Social Media Graphics. ★Infographic Designs (brochures, flyers, banners etc). ★Social Media Management Admin tasks: ★Internet research ★Lead generation ★CRM Management ★Email, calendar and file management ★Data entry My Qualities: -Team player -hardworking -fast learner -passionate I can also communicate well in the English Language to ensure good service. Let's work together! Angel
    Featured Skill Microsoft Office
    Instagram
    Administrative Support
    Microsoft Excel
    LinkedIn Sales Navigator
    LinkedIn Plugin
    Social Media Content Creation
    Customer Relationship Management
    Online Research
    Social Media Management
    Lead Generation
    Graphic Design
    Data Entry
    Canva
  • $6 hourly
    I am a Virtual Assistant and Lead Manager with over 9 years of experience supporting business leaders locally and abroad through administrative support, lead generation, and project coordination. I specialize in CRM management, real estate lead research, surplus fund recovery, and digital marketing, including SMS and email campaigns, and social media management. I understand the importance of trust, consistency, and confidentiality in every aspect of my work. I take pride in delivering results with attention to detail and professionalism, ensuring tasks are completed efficiently and with care. With proficiency in tools like Go High Level, Canva, and AI applications, I focus on streamlining operations, improving lead flow, and managing communications to help businesses grow smoothly. If you're looking for someone reliable to handle the details, manage your leads, and support your business with dedication, I’d love to connect and see how I can help.
    Featured Skill Microsoft Office
    Prospect List
    Market Research
    Email Marketing
    Administrative Support
    Google Sheets
    Data Mining
    Real Estate
    Real Estate Listing
    Lead Generation
    Data Analysis
    Online Market Research
    Transaction Data Entry
    Data Entry
    Microsoft Excel
  • $9 hourly
    I have worked in the BPO industry multiple years. I had experience as a retention and escalation specialist with a Telco account wherein we catered to sales, customer retention, customer service, and escalations. I became a product trainer for multiple healthcare accounts. Before I became a trainer, I had experience as a member services representative (Healthcare Insurance California-based), wherein we catered to all members' concerns like member ID requests, scheduling doctor's (PCP, specialist) prior authorization, EOBs, all insurance concerns, claims, supplemental benefits, etc. I also have experience with a healthcare back office account (a Missouri-based account) where we do doctyping, indexing, and descriptors. I also have experience with a dental discount account. After I resigned in May of 2020, I joined a MedSpa company under the same client I am working with right now. I also worked for an eye clinic and a mental health clinic as an administrator and medical biller, where we did insurance verification and multiple billing tasks. Tools mastered: in GHL, Monday.com, Kareo, Availity, RevolutionEHR, Valant EHR, JaneApp, Google Sheets, Google Docs, Canva. Experience in appointment setting and recruitment
    Featured Skill Microsoft Office
    Appointment Setting
    Medical Billing
    Following Procedures
    Social Media Advertising
    Healthcare Common Procedure Coding System
    Canva
    Salesforce CRM
    Healthcare Interoperability
    Multitasking
    Microsoft Excel
    Communication Etiquette
    Order Tracking
    Social Media Management
    Online Chat Support
  • $9 hourly
    I am able to do time and territory management well with minimal supervision. I am good with interpersonal relationship. I am keen in evaluating skills and knowledge of an individual depending on the role needs.
    Featured Skill Microsoft Office
    Resume Screening
    Sourcing
    Management Skills
    Sales
    Recruiting
    Customer Service
    Nursing
  • $5 hourly
    "Let me handle your inbox while you handle your business – email support that delivers!"✉️ 💼 3 years as a Customer Service Representative 🎓 Bachelor of Science in Management Accounting With over three years of experience in customer service and back office analysis, I specialize in delivering exceptional support that drives customer satisfaction and operational efficiency. Take a Peek at How I Can Help You: ◘Customer Support: Expert in handling inquiries and providing timely assistance across various platforms. ◘Compliance Knowledge: Proficient in AML and KYC regulations, ensuring adherence to industry standards and safeguarding client data. ◘Transaction Coordination: Skilled in managing transaction disputes and conducting thorough document reviews. ◘Effective Communication: Strong ability to facilitate clear interactions, ensuring clients feel valued and understood. ◘Organizational Excellence: Capable of streamlining email and scheduling management to enhance productivity. I am committed to helping your business thrive by providing reliable support and leveraging my expertise to improve your customer experience.🌟 ⚙️TOOLS USED ✅Communication Tools: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Drive) ✅CRM Tools: Zendesk, Coremoney, Monday ✅E-commerce Platforms: Shopify ✅Document Management: Dropbox, Gmail, Microsoft Office (Word, Excel, Outlook) ✅Compliance Software: AML (Anti-Money Laundering) Software, KYC (Know Your Customer) ✅Software, LexisNexis, TIN Check, OFAC Check ✅Financial Software: QuickBooks, Fund America, Cloud Let’s Connect in Just 3 Easy Steps✨ 1️⃣Shoot Me a Message: Start by sending me a quick message here on Upwork – I’m eager to hear from you! 2️⃣Schedule a Chat: Click the green “Schedule Meeting” button to find a time that works for you. 3️⃣Pick Your Slot: Choose a convenient 15-minute slot, and I’ll confirm our meeting. Let’s discuss how I can make your life easier and help your projects thrive! 🚀
    Featured Skill Microsoft Office
    Online Chat Support
    Compliance
    Ecommerce
    Zendesk
    AI Bot
    ChatGPT
    Email Support
    Email
    Virtual Assistance
    Accounting Basics
    Customer Service
    Microsoft Excel
    Microsoft PowerPoint
  • $10 hourly
    𝐅𝐑𝐄𝐄𝐋𝐀𝐍𝐂𝐈𝐍𝐆 𝐒𝐊𝐈𝐋𝐋𝐒 𝐓𝐇𝐀𝐓 𝐈 𝐎𝐅𝐅𝐄𝐑 ~ Customer Service w/ 7 years BPO experience -Administrative Assistant w/ 3 years experience ~Data Entry Specialist w/ 3 years experience ~Social Media Manager w/ 3 years experience 𝐓𝐎𝐎𝐋𝐒 𝐓𝐇𝐀𝐓 𝐈 𝐇𝐀𝐍𝐃𝐋𝐄𝐃 ~Microsoft Office Suite ~Google Drive & Calendar ~Shopify ~Canva ~Zendesk ~Trello ~Slack ~Wave ~Quickbooks Online ~TMS PCS -Hubspot CRM -AXcelerate LMS Tool 𝐊𝐄𝐘 𝐓𝐀𝐊𝐄𝐀𝐖𝐀𝐘𝐒 𝐎𝐅 𝐇𝐀𝐕𝐈𝐍𝐆 𝐌𝐄 𝐎𝐍 𝐁𝐎𝐀𝐑𝐃 ~Efficiency and Time Saving ~Highly Organized ~Adaptable & Versatile ~Attention to Detail ~Proactive Problem Solver ~Cost-Effective ~Trustworthy ~Seeks transparency & clear communication ~Committed to your success You can shoot me a message and I will be more than happy to work with you and your team! :)
    Featured Skill Microsoft Office
    PCS Software Express
    Sales Funnel Builder
    Shopify
    Slack
    QuickBooks Online
    Microsoft Outlook
    Metaverse
    Trello
    Customer Service
    Wave Accounting
    Zendesk
  • $10 hourly
    I've successfully completed numerous data entry projects that showcase my proficiency in tasks such as research, photo editing, Lightroom presets creation, research and various data entry assignments While I may not always be familiar with the specific tasks initially, I quickly adapt and learn through thorough instructions, whether provided in written or video format by my clients. I leverage online resources to supplement my knowledge, ensuring that I deliver high-quality results within the specified deadlines. I have an extensive background in the BPO industry, where I worked long-term as a customer service representative in both technical and sales accounts. I achieved a promotion to a supervisory role within the project management team. Furthermore, I have substantial experience in the real estate sector, specializing in SMS and email marketing, as well as document extraction for realtors. In addition, I have held long-term positions as a freelance photographer and database manager for a tour company located in Siargao Island, Philippines.
    Featured Skill Microsoft Office
    Adobe Lightroom
    Content Writing
    Photography
    HTML
    Prospect List
    Administrative Support
    Social Media Management
    Facebook
    Customer Service
    Microsoft Excel
    Virtual Assistance
    Real Estate
    Data Entry
  • $10 hourly
    I have the necessary skills and experience as Quality Assurance Specialist for over 6 years now. I am organized, resourceful, detail oriented, works with less supervision and a fast learner. I am excited to be part of the team wherein I may be able to maximize my experience in Quality and share best practices in achieving the company’s goal.
    Featured Skill Microsoft Office
    Microsoft Outlook
    Google Calendar
    Zendesk
    Zoho CRM
    Quality Assurance
    Customer Service
    Technical Support
  • $4 hourly
    I am Joey, an Information Technology graduate here in the Philippines. I am an Experienced Data Entry Specialist who is enthusiastic about my work. I have worked with professional clients for various companies. I am a freelancer with a dedication to providing 100% client satisfaction to my future clients. I have learned my craft by becoming a Virtual Assistant in a continuous self-learning process and through my studies through courses. I can provide services such as Admin tasks, Data Entry, Research, and Communication skills. WHY ME? ▶I am a fast learner, I can easily learn and adopt new systems. ▶I am proactive so I will be in touch with you regularly. ▶I have years of experience in different fields of work. ▶I am Proficient in English both oral and written. ▶I am dedicated, trustworthy, dependable & responsible. ▶I am hardworking & have a strong work ethic. ▶Open for full-time/part-time position. ▶Open for both short and long-term projects. EXPERTISE: ►Data Entry ►Research ►Listing ►Etsy ►eBay ►Shopify ►email support ►chat support ►40 WPM 99.9% accuracy ►photo editing SKILLS: ✅Communication ✅Teamwork ✅Problem-solving ✅Time management ✅Critical thinking ✅Decision-making ✅Organizational ✅Stress management TOOLS: ➤Google Sheets ➤Google Docs ➤Microsoft office ➤Canva ➤Photoshop ➤TERAPEAK 👉 If my profile is fit for the job, I am just one invitation away.
    Featured Skill Microsoft Office
    Research & Development
    Virtual Assistance
    Dropshipping
    Lead Generation
    Social Media Marketing
    Amazon FBA
    eBay Marketing
    Google Sheets
    Communication Skills
    Google Docs
    Data Entry
  • $15 hourly
    Are you a business coach struggling to consistently find and engage the right clients? Do you wish you had more time to focus on what you do best – coaching – while knowing that your sales process is being handled by an expert? Hi, I'm Sean, and I specialize in sales prospecting, lead generation, and client engagement for online business coaches like you. With years of experience in LinkedIn outreach, email prospecting, and lead nurturing, I can help you build a steady pipeline of potential clients and follow through to convert them into long-term customers. Here's what I can do for you: • LinkedIn & Email Outreach: I’ll help you connect with high-quality prospects on LinkedIn and via email, tailored to your ideal client profile. • Follow-Up & Nurturing: Warm leads don’t always close right away. I’ll keep the conversation going and ensure that no opportunity slips through the cracks. • Re-Engage Past Clients: Business is built on relationships, and I can help you reconnect with former clients who might be ready to work with you again. • Social Media Outreach & Scaling: Social media is a powerful tool for coaches, and I’ll help you scale your outreach strategy to attract more leads and convert them into loyal clients. My approach is data-driven and personalized, ensuring that every message is optimized for the best chance of conversion. Whether you’re looking to grow your client base or increase repeat business, I’ll tailor my strategies to meet your unique needs. Why Work With Me? • Proven Track Record: I’ve helped numerous business coaches expand their client base and increase revenue through effective prospecting. • Tailored Approach: I don’t believe in one-size-fits-all. Every business coach has unique goals, and I adapt my strategies accordingly. • Consistency & Follow-Through: From the first outreach to closing the deal, I manage the process every step of the way to ensure no lead is left behind. Let’s talk about how we can grow your coaching business through targeted sales and effective client engagement. Reach out to me today, and let’s get started!
    Featured Skill Microsoft Office
    Research & Strategy
    Facebook
    Microsoft Excel
    Lead Nurturing
    Lead Generation
    LinkedIn Profile Optimization
    LinkedIn Profile Creation
    LinkedIn Sales Navigator
    LinkedIn Lead Generation
    LinkedIn Marketing
    LinkedIn
  • $25 hourly
    I am a skilled AutoCAD drafter with eight years of freelancing experience and over fifteen years of CAD experience. If you are interested in discussing further details of your project with me, I'd love to hear from you. You can click on the "Invite" button, and I will get back to you as soon as possible. Below is a list of the services I offer: ✔PDF/JPEG to CAD Conversion ✔Architectural Designs and As-builts ✔Fire Sprinkler and Fire Alarm System ✔Precast Detailed Drawings ✔Mechanical HVAC Plans ✔Structural Rebar Detail Drawings ✔Storm Drainage and Sanitary Sewer Designs ✔Roadways Design ✔Irrigation and Landscaping
    Featured Skill Microsoft Office
    PDF Conversion
    Construction
    3D Drawing
    2D Drafting
    SolidWorks
    Architectural Design
    Chief Architect
    Lumion
    MicroStation
    Floor Plan Design
    CAD
    Engineering & Architecture
    SketchUp
    CAD Conversion
  • $8 hourly
    PROFESSIONAL PROFILE Look no further! A self-motivated professional that thrives on overcoming challenges, learning new skills and encouraging growth in those around me. I have been working in this field for almost a year now and be familiarized almost all the software that's being used. Assisting small business owners to grow and keep things organize in order to run the business at ease. No matter the length of the project my goal is to make your business run smoother. I always make sure to educate myself on the things that I need to learn in order to serve my clients better. My skills: * Resourceful * Attention to Detail * Meticulous Editing * Organized * Flexible * Great Communication * Quick Learner * Problem Solver * Can work under pressure so as to meet deadlines. * Familiar with Google Workspace * Familiar with Microsoft Office Suite * Familiar with Slack, Zoom, Skype * Strong Knowledge of Social Media (Instagram, Facebook, LinkedIn, Twitter, TikTok) * Strong Knowledge with Canva and Adobe Photoshop *Team Player * Web Research * Skilled in Data Mining/Scraping
    Featured Skill Microsoft Office
    Scheduling
    Administrative Support
    Virtual Assistance
    Phone Communication
    File Management
    Personal Administration
    Appointment Setting
    Canva
    Email Communication
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $15 hourly
    Hi there! I'm Cha, and I'm here to take those time-consuming tasks off your plate. As a Computer Science graduate with a knack for organization and a passion for helping businesses run smoothly, I offer a wide range of virtual assistant services. Think of me as your go-to person for: ❖ Keeping your data in tip-top shape: From accurate data entry and lead generation to managing product listings, I'll make sure your information is organized and accessible. ❖ Streamlining your admin tasks: Invoice reconciliation, order processing, inventory management, and calendar management – I've got it covered. ❖ Boosting your online presence: I can help with email and social media marketing, as well as providing excellent customer service to keep your clients happy. ❖ Adding a touch of creativity: Need help with image editing? I'm proficient in Canva and GIMP. My Skills Include: ❖ Data Entry & Research ❖ Product & Inventory Management ❖ Invoice & Order Processing ❖ Email & Social Media Marketing ❖ Customer Service ❖ Image Editing (Canva, GIMP) ❖ Calendar & Email Management ❖ Bookkeeping Tools I Use: ❖ Google Suite (Sheets, Docs, Drive, Calendar) ❖ Microsoft Office Suite ❖ Asana ❖ Mailchimp ❖ Brightpearl, Peachtree Accounting ❖ Dropbox, Evernote ❖ Zoom, Discord ❖ ChatGPT, Gemini Why Work With Me? I'm a quick learner and I adapt easily to new challenges. I'm also very detail-oriented, so you can trust that your work will be done accurately. I'm always looking for ways to improve my skills and provide the best possible service. I enjoy following instructions and I'm committed to delivering high-quality results. I'm excited to learn about your projects and see how I can contribute. Let's chat and see how I can help your business succeed!
    Featured Skill Microsoft Office
    Accounting
    Order Processing
    Photo Editing
    HTML
    Customer Service
    Social Media Marketing
    Accuracy Verification
    Autodesk AutoCAD
    Administrative Support
    Mailchimp
    Data Scraping
    Canva
    Google Docs
    Data Entry
  • $5 hourly
    An experienced Administration and Data Processing Officer with over 10 years of expertise in data management, I specialize in accurately entering, managing, and verifying large volumes of data while maintaining well-organized records. My strong background in data entry and administrative tasks, combined with proficiency in tools like Microsoft Excel and Google Sheets, enables me to work efficiently, independently, and with unwavering attention to detail, consistently meeting deadlines. In addition to my technical expertise, I bring excellent written and oral communication skills and a strong commitment to precision and professionalism. I am confident these qualities will allow me to make a meaningful contribution to your company's operations and ensure tasks are executed accurately and effectively.
    Featured Skill Microsoft Office
    Administrative Support
    Mobile UI Design
    iPhone UI Design
    Data Entry
  • $15 hourly
    I am a well-rounded customer service representative and had worked for telecommunications, retail, landscaping and home security companies and obtained expertise in placing orders, billing, sales, device troubleshooting, and obtaining details of complaints, team management and facilitating training for new company hires. My experience in high-pressured environments has taught me how to pay attention to details, resilience, and flexibility in using the different tools provided by the client. I am hardworking, a good listener, and adaptable to meet my employer's time zone. I value the trust of my client and commit myself to any job, taking full responsibility for completing projects on time. My skills include: - Training - Team Handling - Coaching - Process Improvement - Call Handling - Email Management - Calendar Management - Office Applications - Internet Research - Quality Assurance - Audio Transcription
    Featured Skill Microsoft Office
    Customer Satisfaction
    Multitasking
    Quality Assurance
    Ticketing System
    Training
    Google Docs
    Customer Support
    Customer Engagement
    Customer Service
    Team Management
    Audio Transcription
    Email Support
    Zendesk
    Online Chat Support
  • $10 hourly
    Hi Client, Thank you for viewing my profile & hope you will give me an opportunity to work with you. I have worked in a busy corporate world with minimum or no supervision. My goal is to make sure that I can help you or your business to accomplish your day-to-day activities and also bring success to it. With my experience as a Virtual Assistant, I am able to provide a range of services using/including: - Appfolio & Propertyware - Monday.com, Trello - Data Entry (GSuite and MS Office 365) - Posting Ads on Craigslist, Updating listings - Responding to email inquires I have experience also in working with Logistics. I used Slack, Zendesk, SalesForce and Ring Central. in assisting carriers and customers. - Customer Service/Phone Support - Admin Support/Technical Assistance My goal is accuracy and efficiency, and I strive to exceed your expectations. I am here to create a long-term association with potential Freelance clients from all around the world. Thanks, Janikka
    Featured Skill Microsoft Office
    Online Chat Support
    Zendesk
    Email Support
    Customer Service
    Sales
    Administrative Support
    Compliance
    Carrier Logistics FACTS
    Slack
    Communication Skills
    Google Docs
  • $9 hourly
    SKILLS/WORK-RELATED EXPERIENCE |CUSTOMER SERVICE|: *Zendesk - Responding to customer concerns through email and phone, and using (ZOPIM) Zendesk Chat. *Amazon Seller Central - Used for searching orders, processing refunds, editing order information, or used in contacting/emailing customers. Updating Store Inventory/SKUs. *eBay - Processing orders, returns, and refunds, tracking orders, managing seller rating and feedback, and main communication line for buyers through eBay platform. *Google G-suite - Responding/Following up on customer's replies via email. *Basecamp - Tools for communication and also used this to assign tasks and make sure no tasks are missed. *Slack - Used for communication and updates. *ReAmaze - Used for responding to customer emails/inquiries. *LiveAgent - Used for responding to customer emails/inquiries. *ReplyManager - Used for responding to customer emails/inquiries. *Gorgias - Used for answering customers' order-related emails, and creating macros and tabs. *Amazon Review - Managing and responding to customer's feedback/reviews to help resolve any issue. |DATA ENTRY/ORDER FULFILLMENT|: *Google Spreadsheet - Creating/using spreadsheets for tracking purposes and also using Docs to make documents. *Microsoft Office - Creating/using spreadsheets for tracking purposes and also using Docs to make documents. *Shopify - Used to check order status, and refunds, create replacements, create discounts, update tracking information, add notes, edit shipping address and account information of customers, create sales reports, and modify item listings on our website. *Oberlo - Creating and editing items to be exported to the client's own website for sales, also processing orders through Oberlo. *Magento - Used to verify customer information, process refunds, validate orders, etc. *BigCommerce - Used to track orders and account information. Processing returns and refunds. Creating/Adding discount codes or coupons. *Shopify App(RMA) - Creating/Editing return labels. *ShipMonk - Processing orders, editing addresses, creating labels, and returns. *ShipStation - Processing orders, replacements, and creating labels/returns. *WordPress - Creating invoices for customers. *Dropbox - Storing data for clients. *Stamps - Creating Return Labels. *Microsoft dynamics/NAV - Creating and editing RMAs. *InfoPlus - Creating/checking orders, replacements, order details, and inventory. *Xero - Getting the necessary data to work and process orders. *Paypal - Used for processing refunds. *Authorize.net - Used for processing order-related refunds. *DShopit - Used for processing Amazon Orders. *Yotpo Reviews - Managing website reviews through Yotpo platform. *Walmart - Managing orders, processing refunds, creating replacements, responding to customer for order-related concerns.
    Featured Skill Microsoft Office
    eBay
    Technical Support
    Customer Support
    Customer Service
    Virtual Assistance
    Vonage
    Scheduling
    Order Fulfillment
    Amazon Seller Central
    Google Spreadsheets API
    Dropshipping
    Data Entry
    Order Tracking
    Zendesk
  • $8 hourly
    Self-motivated, energetic Virtual Lead Manager looking for a role where I can showcase my Virtual Assistance skills, communication skills and multitasking skills in order to maximize the client’s output and productivity.
    Featured Skill Microsoft Office
    Quality Assurance
    Technical Support
    Web Design
  • $6 hourly
    I'm an architecture graduate with skills in preparing architectural and structural plans. I am also knowledgable in using softwares such as Adobe Photoshop and Microsoft office. I earned less experience but I am fast learner and willing to be trained.
    Featured Skill Microsoft Office
    Piano
    Video Editing
    Canva
    Adobe Photoshop Elements
    Music
    Photo Editing
    Adobe Premiere Pro
    SketchUp
    Autodesk AutoCAD
    Adobe Photoshop
  • $10 hourly
    Hey there! I'm Pearl, your go-to Virtual Assistant and Digital Marketer. I'm a dedicated professional with over 6 years of diverse experience. In my most recent role, I spent 3 years as an executive assistant , procurement officer (a fit-out company in Dubai for high end brands), digital marketer (Outsourced Doers in Australia), and a wedding coordinator in the Philippines. I love to design engaging social media posts, creating eye-catching reels, and assist you in managing your own business. It's only not just a job for me; it's a personal accomplishment to contribute to your business growth and success. I can't wait to work with you!
    Featured Skill Microsoft Office
    Time Management
    Task Coordination
    Typing
    Procurement
    Administrative Support
    Canva
    Email Communication
    Singing
  • $8 hourly
    🔶🔶🔶🔶🔶 DATA ENTRY 🔶🔶🔶🔶🔶 Hello, I'm Claire I am a Precise Data Entry Specialist who is passionate about my work; I've worked with clients professionally and offering my creative backgrounds from a variety of businesses. I am committed to my work, self-motivated, hard-working, fast learner, honest, loyal, and a team player individual willing to learn more things. And I will always ensure 💯 satisfaction at every stage of the project to develop my work. ⚠️I CAN DO ANYTHING YOU NEED⚠️ ✅ Data Entry ✅ Virtual Assistant ✅ Data Management ✅ Lead Generation ✅ Online Research ✅ Adding new listings ✅ Product Hunting ✅ Type Scanned documents ✅ Gathering data from a website and entering it into a Spreadsheet ✅ Google Docs ✅ Microsoft Word/ Excel/ Powerpoint ✅ Accounting ✅ Light Quickbooks Desktop ✅ SAP B1 ✅ Any Sort of Work😉 Just ask... If my skills are fit for you, please contact me. Thank you for your time💛
    Featured Skill Microsoft Office
    Online Market Research
    Data Mining
    Data Scraping
    Microsoft PowerPoint
    Microsoft Outlook
    Data Collection
    PDF Conversion
    Microsoft Excel
    Microsoft Word
    Accuracy Verification
    Data Entry
    Google Docs
  • $20 hourly
    Energetic Customer Service Specialist with 6+ years of experience resolving complex customer inquiries. Reliable customer service officer with extensive experience assisting in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Works great in both team settings and solo settings. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. I am a fast learner and very versatile. Thus, I can provide a service to almost any area of customer support.
    Featured Skill Microsoft Office
    Technical Support
    Email Communication
    Communication Etiquette
    Data Entry
    Customer Retention
    Product Knowledge
    Customer Support
    Phone Support
    Online Chat Support
    Order Tracking
    Email Support
  • $7 hourly
    * Strong knowledge in ISO 9001 documentation (metal and plastic manufacturing / construction / pharmaceutical, cosmetics and food supplements/food manufacturing / plating) * ISO 9001 Internal Auditor (construction / metal and plastic manufacturing / pharmaceutical, cosmetics and food supplements/food manufacturing) * Creates SOPs and policies (metal and plastic manufacturing / construction / pharmaceutical, cosmetics and food supplements/food manufacturing / plating) * Conduct Vendor or Supplier Audit (metal and plastic manufacturing / pharmaceutical, cosmetics and food supplements/food manufacturing) * Familiar with Quality Assurance Roles (metal and plastic manufacturing / pharmaceutical, cosmetics and food supplements/food manufacturing) * With knowledge in system documentation (creating/making process documentation) * With knowledge in regulatory compliance (Philippine: FDA - 4 years , DENR - 5 years) * With knowledge in ISO 14001 documentation and internal auditor (metal and plastic manufacturing) * With knowledge in OHSAS 18001 now known as ISO 45001 documentation and internal auditor (metal and plastic manufacturing)
    Featured Skill Microsoft Office
    Process Flow Diagram
    Procedure Manual
    Quality, Health, Safety & Environment Management
    Regulatory Compliance
    ISO 14001
    Factory & Supplier Auditing
    ISO 9001
    Quality Assurance
    Procedure Development
    Internal Auditing
    Process Documentation
    Compliance
    Documentation
    File Management
  • $5 hourly
    DATA ENTRY Efficient Data Entry Specialist and E-commerce Expert Hello! I'm a dedicated and detail-oriented professional with extensive experience in providing top-notch data entry assistance, product entry (Woocommerce), order processing, and lead generation services. I am committed to helping businesses streamline their operations and achieve their goals efficiently. Skills & Expertise • Data Entry: Proficient in accurate and efficient data entry, ensuring all information is up-to-date and error-free. • WordPress: Experienced in managing and maintaining WordPress Website-Posts. • Woocommerce: Skilled in product entry and management, ensuring seamless online store operations. • SEO with YOAST: Knowledgeable in optimizing website content for search engines using YOAST SEO, improving online visibility and traffic. • Drupal: Capable of managing Drupal Websites-Posts • Adobe Acrobat: Proficient in creating, editing, and managing PDF documents. • MS Office: Advanced skills in Microsoft Office suite, including Excel, Word, and PowerPoint. Services Offered • Data Entry Assistance: Efficient and accurate data entry services to help keep your records organized and accessible. • Product Entry (Woocommerce): Expert product entry and management, ensuring your online store is always up-to-date and running smoothly. • Order Processing: Reliable and timely order processing to ensure customer satisfaction and smooth business operations. • Lead Generation: Effective lead generation strategies to help you grow your customer base and increase sales. I am passionate about delivering high-quality work and exceeding client expectations. Whether you need help with data entry, managing your e-commerce store, or improving your website's SEO, I am here to provide reliable and professional assistance. Let's work together to achieve your business goals! Feel free to contact me to discuss your project needs.
    Featured Skill Microsoft Office
    Microsoft PowerPoint
    Adobe Acrobat
    WooCommerce
    WordPress
    PDF
    Drupal
    Yoast SEO
    Data Entry
  • $10 hourly
    Tired of slow responses and unhappy customers? I’m here to fix that. With 4 years of experience in eCommerce customer support, I help businesses deliver fast, reliable, and personalized service that keeps customers coming back. I specialize in handling high-volume email and chat support (100+ tickets/day), resolving complaints, and turning negative reviews into positive outcomes. Proficient and skilled in support platforms like Zendesk, Gorgias, Reamaze, Shopify, Slack, ChatGPT and DeepL, I manage high-volume inboxes with precision and efficiency, often handling up to 100+ tickets per day without sacrificing quality. I also take initiative in reaching out to dissatisfied customers, turning negative experiences into positive resolutions through attentive follow-up and problem-solving. With a sharp eye for detail, a proactive mindset, and a strong sense of accountability, I thrive in remote, team-oriented roles and excel at meeting tight deadlines. I am committed to supporting businesses by elevating customer experience, protecting brand reputation, and contributing to smooth daily operations. Key skills: -Communication Skills -Problem-Solving Skills -Empathy -Technical Proficiency -Conflict Resolution -Administrative Support -Organizational Skills -Data Entry -Product Research & Fulfillment -Customer Service -Attention to Detail Tools: -Shopify -Reamaze -Gorgias -Zendesk -Slack -ChatGPT -DeepL -LiveChat -Gmail -Outlook -Google Workspace (Calendar, Meet, Chat, Forms) -MS Office -Canva -MS Teams -Notion -Asana -Trello -Paypal Work Experiences: TELEPERFORMANCE (Customer service representative- Bacolod city, Philippines 2016-2018) -Respond to customer inquiries via phone, email, and chat regarding travel bookings, accommodations, and services. -Assist customers in making, modifying, or canceling reservations for flights, hotels, and car rentals. -Handle customer complaints and resolve issues promptly, ensuring a high level of customer satisfaction. -Generate reports on customer inquiries, bookings, and service issues to identify trends and areas for improvement. E-COMMERCE SPECIALIST | CUSTOMER SERVICE REP (Bacolod City, Philippines 2020-2024) -Respond to customer inquiries via email, live chat, and social media regarding products, orders, and account issues. -Provide timely and accurate information about product availability, features, pricing, and promotions. -Handle customer complaints and concerns, working to resolve issues effectively and efficiently. -Manage returns, exchanges, and refunds in accordance with company policies. -Gather customer feedback and insights to help improve product offerings and overall service. -Maintain accurate records of customer interactions, transactions, and issues in the CRM system. -Thank customers for their business and encourage them to provide feedback or reviews. CUSTOMER SUPPORT SPECIALIST (EU Dropshipping Company 2024-2025) -Handled customer inquiries, order issues, refunds, and disputes via email, ensuring timely and professional responses. -Managed Shopify orders, including processing refunds, cancellations, and modifications while maintaining a seamless customer experience. -Resolved PayPal disputes and chargebacks, providing necessary documentation and proactive communication to minimize losses. -Maintained accurate records of customer interactions, refunds, and returns using Google Sheets for efficient tracking and reporting. -Communicated with suppliers to address stock issues, fulfillment delays, and product-related concerns, ensuring smooth order processing. -Led and trained a small customer support team, ensuring they followed company policies, maintained response time standards, and provided high-quality service. -Assisted in improving customer support workflows, optimizing response times, and enhancing overall customer satisfaction. -Ensured high customer satisfaction ratings by delivering empathetic, solution-oriented support and following company policies.
    Featured Skill Microsoft Office
    Zendesk
    Email Support
    Gorgias
    Shopify
    Email Communication
    Problem Solving
    Customer Relationship Management
    Customer Service
    Customer Support
    Virtual Assistance
    Administrative Support
    Online Chat Support
    Data Entry
  • $5 hourly
    Results-driven professional with over seven years of experience as an Account Coordinator, specializing in home and car-loan processes in the banking industry. Complementing this, I have over three years of experience as a General Virtual Assistant and Freelancer. Known for being responsible, dependable, and an excellent team player, I thrive in collaborative environments to achieve organizational goals. I have knowledge / familiarity with the following: * Virtual Assistance - Can do any task with minimal supervision. * Administrative Tasks * Real Estate Underwriting (knowledge in using Zillow and Propstream) *Customer Service * Email Management * Knowledge in Loan Processing (e.g. Real Estate Mortgage and Chattel Mortgage in the Philippines) * Google / Web Research - I can do all sorts of research projects
    Featured Skill Microsoft Office
    Google Docs
    Customer Service
    Microsoft Excel
    Virtual Assistance
    Administrative Support
    Email Communication
    Market Research
    Microsoft PowerPoint
    General Transcription
    Data Entry
    Canva
    Real Estate
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