Hire the best Microsoft Outlook Specialists in Cebu, PH
Check out Microsoft Outlook Specialists in Cebu, PH with the skills you need for your next job.
- $20 hourly
- 5.0/5
- (40 jobs)
Greetings, I'm Florame, a distinguished freelancer on Upwork, boasting a Top Rated status and wielding over 16 years of comprehensive IT expertise. Throughout my career, I've had the privilege of collaborating with industry titans such as Microsoft, where I've consistently provided unparalleled support and service to their clientele, resolving a spectrum of Microsoft 365 technical challenges, from the straightforward to the intricate. My journey into becoming a trusted Subject Matter Expert commenced with aiding Level 1 agents in unraveling complex issues and navigating escalations seamlessly. As my proficiency deepened, I assumed leadership roles, spearheading teams of Level 2 engineers and orchestrating the efforts of Tools Specialists. My tenure as a Tools expert involved troubleshooting a myriad of challenges, from rectifying non-compliant devices in Intune to addressing device enrollment intricacies, ensuring uninterrupted connectivity to our suite of tools. Guiding the team of Tools Specialists, I ensured a seamless support experience, bridged process gaps, and embraced innovations in program tools with readiness. Preceding my tenure at Microsoft, I honed my skills in a web-hosting company, initially tackling technical support concerns before ascending the corporate hierarchy. My trajectory encompassed roles ranging from Quality Assurance to the stewardship of Continuous Improvement initiatives, culminating in the oversight of a dedicated team of Quality Assurance Officers. If you need a trusted professional to engage and navigate with technical challenges, passion to succeed and lead, I am the right partner for you. I am able to effectively communicate to understand your business needs and technical architecture in order to meet your deliverables. Here below are my skills and previous projects I've handled: 1. Quality Assurance Team Lead - Handled Quality Assurance Team of 1&1 (web-hosting) Customer Service Department. - Support QA on their roles, spearhead QA initiatives. - Design evaluation forms, set the parameters in assessing agent's performance. 2. Continuous Improvement Officer - Review customer feedback, analyze data and suggest improvement plans. 3. Quality Assurance Analysts - Review agent's performance and provide corrective feedback. - Assess job applicant skills through interview. 4. Web-hosting Technical Support - I worked as Technical Support on several webhosting companies - 1&1, EarthGirl, Optimal Hosting and some small web hosting resellers. My scope includes but not limited to: • I troubleshoot web hosting issues over help desk. Interact with clients via phone or email. • Experience with cPanel/WHM/WHMCS. Webspace/database backup. • HTML and CSS experience. • Knowledge in FTP/SSH. • Knowledge in PHP/MYSQL. • Fantastico troubleshooting. • Domains • Exchange Hosting • CRM Maintainance (Joomla!, Drupal, Wordpress) 5. Project Management - I have worked as project coordinator between clients and web developers. I interact with clients and goes to web developer to communicate the client needs. 6. Virtual/Administrative Assistant - Online Radio Channel - Assist with sending emails, creating event plans, and google documents, as well as managing social media account. 7. Other skills and technical capabilities includes: ✅ Microsoft 365 configuration like domain setup, configure Mail flow, DNS records( SPF, DKIM, DMARC, MX records, etc.) ✅ Troubleshooting Client-side issues such as Outlook, One drive sync, and SharePoint ✅ Troubleshooting SharePoint issues ✅ Implement and set up, new Office 365 environment. ✅ Configure Exchange hybrid environment and migration ✅ Troubleshooting CMS platforms such as Wordpress, Drupal, Joomla, Wix ✅ WHMCS server management My commitment to excellence is underscored by a track record of maintaining a Job Success Score of 100% and garnering Five-Star Feedback ratings, a testament to my discerning approach in accepting only assignments where I can deliver excellence. If I'm not completely confident in delivering you the perfect job, I'll let you know and steer you in the right direction. Thank you for investing your time reading this far, and I eagerly anticipate the opportunity to collaborate on your project.Microsoft Outlook
Microsoft Exchange OnlineLeadership SkillsCall Center ManagementSalesDomain MigrationMicrosoft SharePoint AdministrationDNSQuality of ServiceMicrosoft AzureCustomer ServiceWeb Host ManagerCross Functional Team LeadershipTechnical SupportEmail Support - $10 hourly
- 4.8/5
- (1 job)
I have been in the BPO industry for over 11 years. I spent more time working as a call center agent. With that said, I have learned a lot of things about myself. I learned that I have this passion to help people that are in need. I have also discovered that I am the type of person who wants to explore new things and grew as a person while doing that. With my experience, I know I have a lot to offer. I have been awarded as the best Customer Service Representative and the best employee of the month multiple times. I am looking forward to speaking with you about my experiences and why I feel like I would be a good fit for you and your team.Microsoft Outlook
FormattingAdobe InDesignSocial Media AdvertisingAdobe PhotoshopMicrosoft ExcelMicrosoft WordCanva - $7 hourly
- 5.0/5
- (14 jobs)
Years of combined experience with Customer Service/Technical Support. I am the CONTRACTOR you're looking for. Knowledgeable with web research, Excel, Google Sheets, Zendesk, Freshdesk and other CRM system. A fast learner, team player with a CAN DO attitude. With a professional yet friendly approach, we can be a perfect match! Thank you for visiting my profile. :-)Microsoft Outlook
Customer ServiceTechnical SupportCustomer SupportGoogle SheetsOnline ResearchData EntryOnline Chat SupportMicrosoft ExcelMicrosoft Word - $15 hourly
- 4.1/5
- (3 jobs)
With a diverse range of skills and proven experience, I am a seasoned Executive Assistant and Operations Manager. I excel in multitasking, organizing complex tasks, and supporting executives in their daily operations. My strengths lie in efficient time management, clear communication, and leveraging technology to enhance productivity. As an Operations Manager, I possess leadership abilities, a keen eye for process improvement, and data-driven decision-making skills. Trustworthy and discreet, I ensure confidentiality while handling sensitive information. Clients seeking a highly capable professional to manage administrative duties, support executives, and optimize operations will find my expertise invaluable.Microsoft Outlook
Leadership SkillsOperational PlanningSchedulingRecruitingCampaign OptimizationEmail MarketingAdministrative SupportMicrosoft PowerPointQuickBooks OnlineMicrosoft WordMicrosoft OfficeCustomer SupportMicrosoft ExcelPayroll Accounting - $9 hourly
- 0.0/5
- (0 jobs)
I am passionate about delivering accurate results and exceeding client expectations. I have a proven track record in handling client communications, organizing data, scheduling, and preparing reports with efficiency and attention to detail. I am highly adaptable, capable of managing multiple tasks, and committed to helping businesses succeed by providing exceptional back-office support. Let me help streamline your operations and make your workflow more efficient!Microsoft Outlook
AvayaLoomZoom Video ConferencingGoogle CalendarMicrosoft ExcelMicrosoft OfficeSchedulingData EntryAircallProblem SolvingEmail SupportCustomer SupportBasecampHubSpot Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
How do I hire a Microsoft Outlook Specialist near Cebu, on Upwork?
You can hire a Microsoft Outlook Specialist near Cebu, on Upwork in four simple steps:
- Create a job post tailored to your Microsoft Outlook Specialist project scope. We’ll walk you through the process step by step.
- Browse top Microsoft Outlook Specialist talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Microsoft Outlook Specialist profiles and interview.
- Hire the right Microsoft Outlook Specialist for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Microsoft Outlook Specialist?
Rates charged by Microsoft Outlook Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Microsoft Outlook Specialist near Cebu, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Microsoft Outlook Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Microsoft Outlook Specialist team you need to succeed.
Can I hire a Microsoft Outlook Specialist near Cebu, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Microsoft Outlook Specialist proposals within 24 hours of posting a job description.