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Hire the best Microsoft Windows Server Specialists in Lagos, NG

Check out Microsoft Windows Server Specialists in Lagos, NG with the skills you need for your next job.
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  • $15 hourly

    • 5.0/5
    • (23 jobs)
    Dedicated and enthusiastic professional with over 6 years of experience in IT Support. Consistently receive outstanding feedback for workshops. I provide various IT solutions for clients coupled with delivering excellent customer service. Here’s a highlight of the solutions, skills and services I commonly help my clients with: ✅ Creating cloud security architectures, architect frameworks, and cloud governance models ✅ Conduct a compliance audit of Azure infrastructure and policies, as well as fine-tune the environment using NIST and CIS benchmarks ✅ General security process review, planning, and solutions implementation ✅ Creating zero trust cyber security models ✅ Assess, strategize, and implement - conditional access policies and retiring legacy authentication clients ✅Privileged identity management, decrease global admins, other privilege roles - reviewing, strategizing and implementation ✅ Identity protection: review, strategy and implementation. Examine users or sign-ins who are potentially dangerous. Setting up conditional access policies ✅ Working with companies or on projects with multinational challenges Here’s a highlight of the platforms I have extensive experience working with: Microsoft Azure and Office 365 (O365) Microsoft Defender For Identity, Endpoints. Microsoft Intune Microsoft Exchange Microsoft DLP
    Featured Skill Microsoft Windows Server
    Microsoft Windows PowerShell
    LastPass
    Cybersecurity Management
    End User Technical Support
    Incident Management
    Customer Service
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Teams
    Microsoft Exchange Online
    Office 365
    Windows Server
    Email Support
  • $12 hourly

    • 5.0/5
    • (23 jobs)
    I am an experienced IT professional with over 5 years of experience in different facets of IT I have a strong technical background, and a thorough understanding of computer and networking concepts with experience in Office 365 Management, Network Management, and Virtualisation. With Exposure to a wide range of technologies such as Microsoft Azure and Office 365 Exchange, Teams, OneDrive, and SharePoint, server administration, identity, and customer/user support. Cloud support engineer. Support Office 365 products Exchange server configuration and implementations Data Migration Mail flow configuration Hybrid environment setup Network support computer repair and troubleshooting Office 365 Exchange Online SharePoint Online Team OneDrive Azure Active Directory
    Featured Skill Microsoft Windows Server
    Microsoft Teams
    Windows Administration
    Microsoft Active Directory
    Microsoft Azure
    Office 365
    Communication Skills
    Microsoft Exchange Server
    Windows Server
    Bug Tracking & Reports
    Customer Service
    System Administration
    Desktop & Laptop Support
    Customer Support
    Troubleshooting
    End User Technical Support
  • $15 hourly

    • 5.0/5
    • (10 jobs)
    An experienced Microsoft 365 Support Engineer with an extensive knowledge and top-notch troubleshooting of Microsoft 365 Workloads, software, hardware/Desktop, Network , Firewall and Enterprise Anti-Virus relates issues. Worked and resolved thousands of tickets that I received on my queue and also collaborated with my Team towards the resolution of others raised. Fully knowledgeable on Microsoft's quality assurance, privacy, case management, and escalation processes. I graduated from the Department of Electronics and Computer Engineering, Nnamdi Azikiwe University Nigeria. Areas of Expertise: Office 365 |Microsoft Exchange, Outlook, Teams, SharePoint, and OneDrive technology, Intune(Endpoint device management), Azure Identity |Windows 10/11 |MAC OS| Outlook | Active Directory| Azure AD Connect |Desktop Support| VPN | Terminal services(rdp ), Firewall management | Enterprise Antivirus Administration | Network/Server Support/ Monitoring (RMM)
    Featured Skill Microsoft Windows Server
    IT Support
    macOS
    Microsoft 365 Copilot
    Microsoft Endpoint Manager
    Technical Support
    Microsoft SharePoint
    Microsoft Exchange Online
    Microsoft Teams
    Skype For Business
    Microsoft Azure
    Office 365
    Microsoft Active Directory
    Windows Server
    Desktop Support
    Microsoft Outlook
  • $30 hourly

    • 4.8/5
    • (8 jobs)
    Experienced IT Support Specialist | Microsoft 365 | Cloud Computing | Customer-Focused Solutions Hello! I’m an IT Support Specialist with over 3 years of hands-on experience providing exceptional technical support, system administration, and customer service across various platforms. My expertise spans from Microsoft 365 to cloud-based solutions, with a strong focus on solving complex problems and ensuring smooth business operations. Key Skills and Expertise: Microsoft 365 Administration: Proficient in configuring and troubleshooting Microsoft 365 applications including Exchange Online, SharePoint, OneDrive, and Teams. I have a track record of managing user accounts, security configurations, and migrations from third-party services to Microsoft platforms. Cloud Computing: Skilled in deploying, managing, and optimizing cloud-based environments with experience in Azure and other cloud infrastructures. Technical Support: Experienced in providing Tier 1 and 2 support with a customer-oriented mindset. I have worked with Zoho Desk, Dynamics 365, and HubSpot to efficiently manage and resolve IT issues. CRM Management: Familiar with handling CRMs like Zoho and HubSpot to enhance customer relationships and drive business success. Problem-Solving & Troubleshooting: I am known for my ability to break down complex IT problems and deliver solutions that are effective, timely, and aligned with client needs. Automation & Innovation: Passionate about research and the implementation of modern technologies to automate workflows and improve efficiency. I stay current with industry trends to ensure businesses can leverage the best IT solutions. Whether you need someone to troubleshoot software issues, manage your Office 365 environment, or provide ongoing IT support, I’m ready to help you achieve seamless IT operations.
    Featured Skill Microsoft Windows Server
    Communication Etiquette
    Windows Server
    Office 365
    Customer Support
    HTML
    Technical Support
    Microsoft Exchange Online
    Hardware Troubleshooting
    System Configuration
  • $25 hourly

    • 5.0/5
    • (13 jobs)
    I am a seasoned and certified Microsoft Teams expert with extensive experience as an L1/L2 enterprise technical support specialist. Additionally, I excel as a proficient Office 365 & Azure administrator and hold the prestigious title of Microsoft Certified Trainer, delivering comprehensive training in Office 365. With a proven track record as a Microsoft technical support engineer and Office 365 administrator across roles at leading organizations like Microsoft Partner, Fidson Healthcare Plc, and Tek Experts, I am equipped to consistently deliver exceptional results. Explore my detailed Upwork profile to uncover how I can seamlessly integrate value into your projects.
    Featured Skill Microsoft Windows Server
    Helpdesk
    Microsoft Teams
    Microsoft Exchange Online
    Customer Service
    Email Support
    Customer Satisfaction
    Phone Support
    Problem Solving
    Windows Server
    Office 365
    Technical Support
  • $20 hourly

    • 4.8/5
    • (13 jobs)
    Thank you for stopping by my profile! With 13+ years of experience and over 35 professional certifications, I specialize in IT Systems Administration, Microsoft 365, and cloud solutions. I help businesses optimize their IT infrastructure, enhance security, and improve operational efficiency. 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: ✅ System Administration – Windows Server (2022/2019/2016), Active Directory, DNS/DHCP management ✅ Technical Support – Proactive IT troubleshooting to minimize downtime & ensure seamless business operations ✅ Microsoft 365 & Exchange – Administration, migration, & security for Microsoft 365, Exchange Online & On-Premises ✅ Cloud Solutions – Microsoft Azure design, implementation, & optimization for businesses of all sizes ✅ Virtualization & Networking – Microsoft Hyper-V, TCP/IP networking, & IT infrastructure optimization 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? 🚀 Certified Expert – Microsoft 365 Administrator Expert, Azure Solutions Architect, and more ⚡Proven Experience – 13+ years of IT success across industries 🔹 Reliable & Efficient – Delivering solutions that enhance security, performance, & business continuity 💼 Business-Oriented IT Solutions – Tailored to your business needs, not just technical requirements 𝗟𝗲𝘁’𝘀 𝗪𝗼𝗿𝗸 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿! Looking for an IT expert to streamline your operations? Let’s connect! I’m ready to assist with system administration, cloud migration, technical support, and IT infrastructure management.
    Featured Skill Microsoft Windows Server
    DNS
    Disaster Recovery
    Microsoft Azure
    Customer Service
    Microsoft Exchange Server
    Hardware Troubleshooting
    Technical Support
    Office 365
    Windows Server
    System Administration
    System Maintenance
    VPN
    Microsoft Windows
    Network Administration
    Virtualization
  • $20 hourly

    • 5.0/5
    • (16 jobs)
    Welcome to my page and I appreciate you for having the time to go through my skill set I am a highly skilled and experienced Customer-Facing Technical Support Engineer with over 4 years of experience in the field. I have a deep understanding of Microsoft 365 and Exchange Online, and I am proficient in resolving support requests for these products. I am able to work flexibly in different time zones, and I am always looking for ways to build mutually rewarding professional relationships. My major areas of expertise include: ☁️Microsoft 365 Administration ☁️DNS Management, Migrations ☁️Exchange Online, Outlook ☁️Identity ☁️Microsoft Teams ☁️Security & Compliance ☁️Active Directory ☁️AD Connect Certifications Acquired MS-500, MICROSOFT CERTIFIED; SECURITY ADMINISTRATOR ASSOCIATE MCT, MICROSOFT CERTIFIED TRAINER (MCT)
    Featured Skill Microsoft Windows Server
    Office Administration
    Microsoft Exchange Online
    Zendesk
    Windows Server
    Office 365
    Microsoft Outlook
    Microsoft SharePoint Administration
    Email Support
    Troubleshooting
    Online Chat Support
    Network Security
    Phone Support
    Customer Service
    Adobe Photoshop
    Adobe InDesign
  • $15 hourly

    • 4.1/5
    • (5 jobs)
    Cloud solutions expert Microsoft office 365 technical support engineer level 3 Windows server administrator Windows administrator System and application support engineer Network administrator Office application support Onedrive for business, Microsoft Outlook,
    Featured Skill Microsoft Windows Server
    Office 365
    Windows Administration
    Helpdesk
    Customer Support
    Customer Service
    Troubleshooting
    Microsoft Outlook
    Microsoft Exchange Online
    System Administration
    Windows Server
    Microsoft Azure
    Microsoft SharePoint Administration
    Network Engineering
    English
  • $35 hourly

    • 5.0/5
    • (25 jobs)
    Fullstack Developer | Cloud Solutions Expert | Server & Exchange Administrator With over ten years of professional experience, I combine software development, cloud expertise, and enterprise IT administration to deliver high-performance digital solutions. As a Full-Stack Web Developer, I specialize in building scalable, secure, and intuitive applications using React, Laravel, Flutter, and AWS. Additionally, my deep expertise in Microsoft 365, Exchange Server (on-prem and cloud), and enterprise infrastructure management enables me to optimize and secure IT environments for businesses. What I Offer: 🔹 Fullstack Web Development I design and develop robust web applications using PHP, Laravel, React, Vue.js, Next.js, and Tailwind CSS, ensuring seamless user experiences and efficient back-end functionality. 🔹 Exchange Server & Cloud Administration I manage and support Microsoft Exchange Server (on-prem and cloud), handling migrations, email security, hybrid configurations, and automation. My expertise spans: On-Premises Exchange – Installation, configuration, mailbox management, and troubleshooting. Exchange Online (Microsoft 365) – Hybrid deployments, security policies, spam filtering, and compliance. Cloud-Based Exchange in AWS & GCP – Setting up, managing, and securing mail services in multi-cloud environments. 🔹 Cloud & Server Administration I provide expert-level support for Microsoft 365, Azure AD, Intune, and Windows Server environments, ensuring seamless identity management, security, and automation. I also manage Windows Server infrastructure, Active Directory, Group Policy, DNS, DHCP, and other critical IT components. 🔹 IT Security & Automation I enhance system security and compliance through PowerShell scripting, Terraform automation, Microsoft Defender, SIEM solutions, and cloud security policies to protect against modern cyber threats. Skills Overview: ✅ Web & Mobile Development – PHP, Laravel, React, Vue.js, Next.js, Flutter, Ionic, MySQL, PostgreSQL ✅ Exchange Administration – On-Prem Exchange, Hybrid Exchange, Exchange Online (M365), AWS & GCP Mail Services ✅ Cloud & Server Administration – Microsoft 365, Azure AD, Windows Server, Active Directory, Intune ✅ Infrastructure Management – Windows Server, Group Policy, DNS, DHCP, Conditional Access ✅ Security & Compliance – Microsoft Defender, SIEM, Email Security, Compliance Policies ✅ DevOps & Automation – PowerShell, Terraform, CI/CD Pipelines, Git Notable Projects & Clients: I have successfully delivered IT solutions for Motorpark247, Twale4u, Enugu State Election Voting System, Tetfund Nigeria, Risenetworks, Njalo.ng, and more. My ability to bridge software development, cloud infrastructure, and Exchange administration ensures businesses operate securely and efficiently. Why Work with Me? 🚀 Versatile Expertise: Fullstack development + Cloud security + Exchange administration 🔍 Problem-Solving Approach: Clean, scalable solutions for business efficiency 🤝 Client-Centric Mindset: Delivering reliable, secure, and high-performance IT services Let’s Collaborate! Looking for a developer, cloud expert, or IT infrastructure specialist who can also manage your Exchange environments across on-premise and cloud? Let me build and secure your digital future
    Featured Skill Microsoft Windows Server
    Windows Server
    Domain Migration
    User Identity Management
    Azure DevOps
    Customer Support
    AWS Cloud9
    Microsoft Azure
    Microsoft Exchange Online
    Microsoft Office SharePoint Server
    Microsoft Teams
  • $35 hourly

    • 5.0/5
    • (6 jobs)
    Exchange Online Microsoft Exchange Online related issues Microsoft 365 Administration Office 365 Applications Mailbox Migration Exchange Server Management Windows Server Windows Mac OS Hybrid Configuration Wizard Data Loss prevention Mailflow Mailbox provisioning E-discovery and content search Retention Policy etc. Azure AD Connect Configuration Cloud Technologies Azure Active Directory AD connect services Windows PowerShell Teams Skype for Business Microsoft Teams and Skype for Business Guest access Coexistence mode Audio quality Configuring auto-attendant, call queues SharePoint Online and OneDrive for Business Site creation Site and Folder Permissions External access OneDrive syncs issues and more. Adopt the use of PowerShell to troubleshoot and fix issues with Microsoft 365 services on MS Teams, Exchange Online, SharePoint Online, Azure Active Directory, etc. Troubleshoot and guide clients on issues related to Microsoft Bookings, Microsoft To-Do, Visio.
    Featured Skill Microsoft Windows Server
    Systems Engineering
    Linux System Administration
    System Administration
    Android App Development
    Flutter
    Microsoft SharePoint Administration
    Microsoft Teams
    Mobile App
    Microsoft Outlook
    Microsoft Exchange Online
    App Development
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Windows Server
    Office 365
  • $40 hourly

    • 5.0/5
    • (14 jobs)
    An experienced Office 365 support engineer with hands-on experience in implementing and managing Microsoft 365 services, Office Suite, Azure Active Directory, Active Directory Identity management with a practical use of PowerShell to manage office365, configuration of Office 365 tenancy for email exchange, Mailbox migration ( Gsuite, IMAP and Hybrid)file sharing, and communication. Also skilled in Windows server administration( Identity and networking)/Virtualization technology, Azure solutions architect and system networking.
    Featured Skill Microsoft Windows Server
    Email Support
    System Administration
    Network Administration
    Office Administration
    Active Directory Federation Services
    Microsoft SharePoint Administration
    Microsoft Teams
    Microsoft Outlook
    Microsoft Exchange Online
    Microsoft Active Directory
    Office 365
    Windows Server
    Microsoft Windows
    Microsoft Azure
  • $30 hourly

    • 5.0/5
    • (21 jobs)
    Excellent knowledge and experience of Windows architecture - Active Directory, Microsoft SaaS - Office 365 including Microsoft Teams, Skype for Business Online, SharePoint online, Exchange Online, Cloud Identity, Azure AD, Security and Compliance.
    Featured Skill Microsoft Windows Server
    Microsoft Windows
    Microsoft Azure
    Administrative Support
    Microsoft SharePoint Administration
    Windows Administration
    Microsoft SharePoint
    Microsoft Active Directory
    Customer Support
    Microsoft Teams
    Business with 1-9 Employees
    Microsoft Exchange Online
    Linux System Administration
    Windows Server
  • $30 hourly

    • 5.0/5
    • (41 jobs)
    Vast knowledge of all aspects of Microsoft Office365 in both cloud-only and hybrid setups. . I also have a background of hardware troubleshooting and Networking and have proven these skills with my CCNA and Cisco HP IT-Essentials certifications. Coupled with this, Ololade is a certified Microsoft Trainer and has over 8 years experience as an MCT for all Microsoft 365 and Azure workloads.
    Featured Skill Microsoft Windows Server
    Microsoft Teams
    Computer Network
    Microsoft Exchange Online
    Training
    Project Management
    Microsoft SharePoint Administration
    Hardware Troubleshooting
    Technical Support
    Office 365
    Windows Server
    Microsoft Azure
  • $10 hourly

    • 5.0/5
    • (22 jobs)
    A motivated technical support engineer who is skilled in providing operational support for Office 365 applications like SharePoint, OneDrive, Exchange and Teams. I have specialty in creating permission creating users in Share Point OneDrive and Azure active directory Also in creating sites Workflows Power automate SharePoint migration.
    Featured Skill Microsoft Windows Server
    Microsoft Office SharePoint Server
    Microsoft Exchange Online
    Windows 10 Administration
    Microsoft SharePoint
    Customer Support Plugin
    Microsoft Office
    Microsoft Active Directory
    Office 365
    Windows Server
  • $13 hourly

    • 5.0/5
    • (15 jobs)
    My interest and passion for IT has distinguished me from my peers. My ability to go extra mile in achieving my targets had made me a leader and a pace setter in this area of specialization. I started my career as an IT Support Engineer which I did for about 5 year before moving fully into Microsoft Cloud Technology specifically Microsoft 365 and Azure. My experience as an IT support and Cloud Engineer has helped mastered the concept surrounding Technology. As an IT Support, I was a frontend Engineer but as a Cloud Engineer, it is backend support, this has helped me to a large extent. I am specialized in managing critical issues, give maximum customer satisfaction, implementing action plans and solving problems. I have proffered solutions to several help-desk issues globally while working with the Microsoft Support team as Support Engineer. Currently, I am working as a sole Cloud Engineer for an organization, where I resolve all there office 365 and Azure issues. In addition to my experience, I have a solid educational background and a passion for continuous professional development that will not only add to my career development but also to expand my knowledge gap in this dynamic field of technology. I look forward to having more challenging opportunities via this platform.
    Featured Skill Microsoft Windows Server
    Microsoft Teams
    Microsoft Outlook
    Microsoft Exchange Online
    Windows 10 Administration
    Microsoft SharePoint Administration
    Windows Server
    Office 365
    Microsoft Azure
    Microsoft Office
  • $15 hourly

    • 5.0/5
    • (13 jobs)
    I possess skills experience of 2 years in Domain verification, DNS records propagation, Administering users and mailboxes, use of PowerShell for bulk users and individual users, Outlook troubleshooting, Threat Management, DKIM DMARC AND SPF, malware and spam filtering, mailbox migration, Azure conditional Access, Multifactor Authentication, AD Connect, Exchange Server, Active Directory, PST export and import.
    Featured Skill Microsoft Windows Server
    DNS
    Email Support
    Windows Server
    Office 365
    Active Directory Federation Services
    Domain Migration
    Microsoft Exchange Server
    Microsoft Azure
    Microsoft Exchange Online
    Microsoft Outlook
    Microsoft Windows PowerShell
  • $16 hourly

    • 5.0/5
    • (6 jobs)
    A Specialized Network and Systems Administrator with significant support in microsoft 365 product range, Microsoft Dynamics NAV ERP, windows server, active directory, GPOs & Firewalls. I am an enthusiastic IT professional with years of experience in support. I have a proven track record of administering, configuring, managing and maintaining servers, workstations in LAN/WAN network infrastructures. I adopt a meticulous approach to ensure the smooth running of business operations with diligence in troubleshooting and finding quick resolution to issues. This is with relevant skills as a Microsoft Certified Professional, Microsoft Certified System Associate, Cisco Certified Network Associate and Professional. (MCP, MCSA, CCNA, CCNP).
    Featured Skill Microsoft Windows Server
    Cisco Certified Network Associate
    Sophos Sophos UTM
    Cisco Certified Network Professional
    Network Administration
    Cisco Router
    Windows 10 Administration
    Microsoft Dynamics ERP
    Windows Server
    System Administration
    Microsoft Active Directory
  • $20 hourly

    • 4.9/5
    • (5 jobs)
    I am an enthusiastic, reliable and hardworking with over 5 years of experience giving professional, efficient and high-quality service in Technical Support and Customer Satisfaction. Supporting and helping people is my passion. I like being useful, helpful, reachable, effective, brilliant and giving my clients great results. Here are some tools that I have expertise in: - Troubleshooting Office365 related issues including Microsoft Teams, Skype for Business Online, SharePoint Online, Exchange Online, Cloud Identity, Azure AD, Security, and Compliance. - Excellent knowledge and understanding of Windows architecture. - Tickets and e-mail: ZendeskCRM systems (Zoho) - Live Chat: Email and Phone Support. Equipment: 2 reliable high-speed internet connections: - Main: 30 Mbps speed/plan Fiber connection. - Backup: 16 Mbps speed - A personal Laptops and a DeskTop
    Featured Skill Microsoft Windows Server
    Zendesk
    Phone Support
    Email Support
    Windows Server
    Office 365
    Microsoft Outlook
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft SharePoint
    User Identity Management
    Skype For Business
  • $20 hourly

    • 5.0/5
    • (14 jobs)
    Certified IT professional, specializing in troubleshooting and configuring Windows & Linux-based technology with a ticket clearance rate in the top 1%. Focus on speed and communication with a proven record of customer satisfaction and productivity. Known for a positive attitude, effective problem-solving, time management, and the ability to develop an easy rapport with others. Willing to relocate: Anywhere
    Featured Skill Microsoft Windows Server
    Phone Support
    System Configuration
    Administrative Support
    Microsoft Office
    Technical Support
    Microsoft Exchange Online
    Microsoft Teams
    Customer Support
    Windows Server
    Microsoft Windows
    Office 365
    Microsoft Azure
  • $20 hourly

    • 5.0/5
    • (13 jobs)
    With great willingness to be known for an excellent job and expertise, I firmly believe that my skill-set, intensive training, and extensive experience make me a suitable candidate for the position in your organization. I am certified in Electrical Electronics / Computer Science estimating and hold a diploma in Electrical Electronic Engineering, a Higher National Diploma in Computer Science from OSISATECH Polytechnic Enugu with a second class upper division. As an individual interested in continuous professional development, I have dedicated my time gaining professional experience working with blue-chip companies and currently with a multi-national within the IT industry. These have resulted in a remarkable ability to improve professional competency in all operational and technical aspects of digital systems implementation. Employed as a contract staff for Dhatech Solutions, I function as a technical support consultant for Microsoft 365, troubleshoot and resolve issues with Exchange Online, Security and Compliance, Azure Identity, Outlook, Office 365 admin center, Cloud App Security, OneDrive, SharePoint and Microsoft Teams and other Microsoft 365 service offerings. I engage myself with deep research into customer’s technical issues as well as advisory queries and proffer resolutions, document every step and troubleshooting taken to resolving customer’s issue through the internal knowledge base. I indulge the use of several internal troubleshooting tools effectively in getting insights into every issue, understanding the use PowerShell in troubleshooting and resolving issues that could not be done on the GUI. I deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including issues escalated to the highest level of management (Exchange, SharePoint, OneDrive, Teams). Employed with Tek-Experts Nigeria as a Microsoft 365 Technical Support Ambassador, I engaged myself with customer support service for Microsoft customers across NOAM, EMEA, APGC, and other regions where customers consume Microsoft 365 Service offerings. My responsibilities Office 365 Administration, Azure Cloud Identity Management, Security and Compliance Administration, Exchange Online Administration and Management, domain setup and verification, Teams, OneDrive, SharePoint Online. Also, I have proper case management and documentation skills as well to aid collaboration. During my work with Tek-experts, I am valued by my direct manager and the staff as a crucial member of the team, applying my soft skills and technical ability to troubleshoot and resolve customer issues with a resourceful attitude, going above and beyond to ensure that organization, and Team goals are met. Employed with IRSL Consulting Limited as a part of the project management team and as an SAP Business One Implementation Consultant, I have demonstrated strong problem-solving skills and working in high-pressure and challenging working environments. My responsibilities varied through Implementing SAP Business One, Presales activity for SAP Business One. While at work with my employer, I was upskilled for SAP BASIS Implementation for GRC, Audit and Fraud Management on SUSE and Windows platform, Microsoft Dynamics CRM, SAP HANA DB management. I implemented a demo environment for SAP B1 and GRC training. Employed with Microware Solutions Limited as a part of the project management team and as an SAP Business One Implementation and Consultant, I have demonstrated strong problem-solving skills and working in high-pressure and challenging working environments. My responsibilities varied through Implementing SAP Business One, Back Office support to B1 Clients, Smart QC (Quality Management) and Environmental Human safety (EHS) review and regular update sharing to other team members and Head, Closing Installation and commissioning task, ensuring that all activities complied with quality standards and examining installation of telecoms equipment. As part of my development plan, I am currently training myself towards Microsoft certifications required for Microsoft 365 Administration and Management, Azure Cloud Identity Management, MS Security. I crave an opportunity to work with your team and use my skills to create a compelling and seamless office environment for your colleagues. I can meet and exceed your expectations in this role, and I am prepared to hit the ground running to help your company succeed. Please feel free to contact me any time. Best Regards Matthew N. Ugwu
    Featured Skill Microsoft Windows Server
    Microsoft Exchange Online
    Technical Support
    Customer Support
    Microsoft Outlook
    Microsoft Azure
    Windows 10 Administration
    Windows Server
    Incident Management
    Office 365
    Customer Service
    Troubleshooting
    Microsoft SharePoint Administration
    Jira
  • $24 hourly

    • 5.0/5
    • (12 jobs)
    ✳️Field and Remote Technical Experience: - Experienced professional technical customer manager with an outstanding commitment to Customers and improving their experience with products. - Ability to walk end-users through complex issues relating to the products, and win customers' loyalty. +4 years of experience as a customer service and technical support manager, coupled with generating sales, as I am result-oriented, with a proper command tone of the English language. - Ensuring to meet targets, complete tasks promptly, and give end-users excellent outcomes. - You do not just hire service from me as a Customer support personnel, but also interest, honesty, passion, professionalism, and accuracy. I am eager to work with you to provide reliable, consistent, and high-quality work/service. ✳️ Experience with technical documentation platforms such as - ITGlue - VSA Kaseya Integrated - NinjaOne - Confluence - Halo - Zendesk ✳️Experience with Project management, RMM/PSA platforms such as: - Zoho CRM - Slack Channel - Jira - Connectwise Manage - Microsoft Rave - Azure DevOps - Microsoft Dynamics 365 and other related tools ✳️Communication Tools: - VSA Kaseya BMS - Slack channel - MS Outlook - Microsoft Dynamics 365 (Internal) - MS Teams - Ring Central - Cloud and desktop 🖥 and other related tools ✳️Experience with remote support cloud and desktop 🖥 tools such as - ConnectWise Control (Screenconnect) - ConnectWise Automate - Zoho Assist - LogMeIn - Teams Viewer - SAAS VSA Kaseya RDP - MS Teams and other related tools - AWS - Amazon Workspace OTHER Technical ATTRIBUTES ✳️Troubleshooting ✳️Domain controller, Azure AD Sync, Azure Entra ID ✳️Networking, NTFS, Domain joined Printers and Scanners ✳️Configuration, Installation, and Deployment ✳️Collaboration, Communication, and Consistency ✳️Web development and design ✳️Microsoft Office applications (Microsoft Forms, SharePoint, Microsoft Azure OneDrive, Forms, OneNote, Outlook, Excel, Word, and PowerPoint slides for presentation) ✳️Database maintenance ✳️Field, Remote & Virtual assistance AWS Workspace ✳️Zendesk, Microsoft Teams, Zoom, Google Meets ✳️SCCM, GPO, and ADFS ✳️Microsoft Exchange Online ✳️ Microsoft Office 365 support specialist | Microsoft Office 365 GCC, Apps for Enterprise, Apps for Business, Apps for Education. ✳️ Ability to provide support for Cloud and SaaS products. ✳️ Customer retention focus, quick response times. ✳️ Data entry specialist. ✳️ I work across different time zones in compliance with security, privacy policies, and standards. Don't hesitate to get in touch with me, so we can discuss how we can work together to meet your Customer Service needs. I am a customer-centric approach Support personnel as I bring customers or end-users closer to my heart, by putting myself in customers' shoes. I have a strong passion for supporting end-users with their products, services, goods, or applications and providing top-notch customer experience through my Technical skills and communication soft skills. I would love to work with you 😎
    Featured Skill Microsoft Windows Server
    Troubleshooting
    Office 365
    Windows Server
    Phone Support
    Desktop Support
    Azure DevOps
    Customer Service
    Email Support
    Microsoft Teams
    Microsoft Exchange Online
    Microsoft Azure
    Windows 10 Administration
    Technical Support
    Customer Support
    Microsoft SharePoint Administration
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    Cloud Support Engineer with vast experience in Information Technology and services industry. Skilled in Microsoft Azure, Microsoft 365, Exchange Online, OneDrive, Domain Setup, SharePoint, Microsoft Defender for Cloud, Conditional Access, Hybrid Identity, Azure RBAC, Group Based Licensing, Technical Support, ActiveDirectory, Windows Server administration, Virtualization (Hyper-V and VMware), and Networking. Highly adept in systems analysis, diagnostics & troubleshooting, and security. I am especially interested in Cloud Computing, Cloud Security, Cyber-security & IT Administration. • Supporting technologies including Azure Active Directory Identity Management, Single- Sign-On (SSO), Office 365 Enterprise Application, Azure AD Connect. • Deployment of cloud infrastructure by implementing different cloud computing service models (IaaS, PaaS, and SaaS) to reproduce complex customer issues. • Design and Support Azure AD Features like Group-based licensing, Dynamic Groups, Azure AD Administration Unit, Azure AD Reporting, Managed Identities and Azure AD Password Protection. • Act in Advisory capacities for customers who are moving to Cloud - while building and maintaining strong working relationships with clients as their trusted technical advisor. • Providing Technical support and troubleshoot for customers using Azure AD Identity workloads. • Cross support for customers using other Azure services; Azure Virtual Networks, App services, Virtual Machines, and advisory on Customer Billings and Subscriptions. • Ensure that each support request is managed as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling commitments. • Maintain an initiative-taking approach to customer’s pleasure, identifying and correcting customer satisfaction concerns before they become problems. • Ability to learn multiple products across various technologies and software. Resolve calls efficiently and effectively and support customers on various Microsoft cloud products. • Train employees who are switching from one technical product to another or from non-technical to technical. • Updating technical Knowledge Base with certain cases that have multiple resolutions. • Deployment, configuration, and supporting technologies Azure Active Directory Domain Services, Secure LDAP, Domain Trust, Role-Based Access Control (Custom roles), and Hybrid Identity Management. • Advanced knowledge related to Microsoft Azure Identity Governance and Administration Features like Privileged Identity Management, Access Reviews. • Scope customer issues and support boundaries by collecting the relevant facts. Investigate the problem by doing research and by involving other teams as needed to resolve the issue. • Develop PowerShell scripts and ARM templates to automate the provisioning and deployment processes. • SSPR, MFA, Conditional Access, Azure Key Vault, B2C, B2B., • Experience working with Git, Docker, Terraform and Azure DevOps. • Design and Support Azure Ad Features like Group-based licensing, Dynamic Groups, Azure AD Administration Unit, Azure AD Reporting, Managed Identities and, Azure AD Password Protection. • Installation, configuration, and support for Windows7, 8, 10, and Server 2012. • Installation, configuration, and support for Microsoft Office 365. • Monitor the IT Infrastructure for its availability – network connectivity, hardware, and software failures. • Manage physical and virtual servers (Virtualization) with Windows Server2012 R2. • Installation and configuration of DNS, Active Directory, Remote Desktop, Remote Access, and Group Policy. • Installation, and administration of DHCP Server. • Identity and Access Management • Azure Governance
    Featured Skill Microsoft Windows Server
    SaaS
    PaaS
    Network Design
    Windows Administration
    Virtualization
    Computer Hardware
    Technical Support
    Communication Etiquette
    Linux
    Windows Server
    Office 365
    Microsoft Azure
  • $20 hourly

    • 5.0/5
    • (5 jobs)
    Dedicated IT professional with over 6 years of experience in managing, optimizing, and securing enterprise IT infrastructures. Specializing in Microsoft 365 cloud technologies, virtualization, server administration, and enterprise applications, particularly in the Oil and Gas sector. Renowned for problem-solving abilities, minimizing downtime, and implementing efficient technical solutions. Proficient in bridging technical concepts to non-technical stakeholders, while ensuring compliance and operational excellence. Enthusiastically committed to continuous learning and technological advancement. I have experience creating technical architecture documents and SOP creation for operation. I have experience working daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and helping to provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhering to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security, and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement a large-scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting, and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience with Migration Tools like Quest Migration or any third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) Please hit the invite button and let's get the project done quickly!.
    Featured Skill Microsoft Windows Server
    IT Support
    Microsoft 365 Copilot
    IT Service Management
    Desktop Support
    WordPress Development
    Email Support
    Microsoft Outlook
    Microsoft Teams
    Microsoft Exchange Server
    Office 365
    Windows Server
    Microsoft Active Directory
    Helpdesk
  • $12 hourly

    • 4.9/5
    • (3 jobs)
    Technical Support Engineer with over 8 years of expertise in troubleshooting hardware and software issues, installing and configuring computer systems, and maintaining computer networks. Proficient in Windows, macOS, and Linux operating systems. Known for strong communication and customer service skills.
    Featured Skill Microsoft Windows Server
    Linux
    Mobile Device Management Software
    Mobile Device Management
    Microsoft Azure Administration
    Windows Server
    Office 365
    Customer Support
    Hardware Troubleshooting
    HTML
    Communication Etiquette
    System Configuration
    Product Knowledge
    Technical Support
  • $15 hourly

    • 4.8/5
    • (6 jobs)
    Provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction. advanced technical contact for troubleshooting customer issues Deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including issues escalated to the highest level of management
    Featured Skill Microsoft Windows Server
    Image Annotation
    Data Annotation
    Data Labeling
    Microsoft Teams
    Technical Support
    Office 365
    Microsoft Exchange Online
    Microsoft SharePoint Administration
    Windows Server
    Microsoft Windows PowerShell
    Microsoft Azure
  • $35 hourly

    • 2.7/5
    • (1 job)
    I am a Microsoft 365 Modern Workplace/Infrastructure Engineer with 3 years of experience in delivering outstanding technical support and managing enterprise solutions for clients across diverse industries. Skilled in troubleshooting Microsoft 365 workloads, managing hybrid environments, and implementing cloud-based solutions. Proficient in PowerShell scripting, Active Directory, Azure AD, and developing security policies. Adept at incident management, customer collaboration, and driving productivity through tailored solutions. I have successfully executed a Microsoft 365 tenant-to-tenant migration, seamlessly migrating 250+ mailboxes, 180+ Microsoft Teams chat histories, and 230+ OneDrive accounts using Quest migration tool ensuring compliance and data security throughout the migration process. I have also completed a cross-forest active directory migration. Migrating 170+ user accounts, 37 groups,170+ computer accounts and 100+ group policy objects (GPOs) using tools like Active Directory Migration Tool (ADMT), Password Export Server (PES), and SQL Server Express and PowerShell for automation to facilitate migration of objects from one AD to another. I have completed a major Exchange Server upgrade from Exchange Server 2016 to Exchange Server 2019, migrating over 500 mailboxes with a focus on system optimization, performance improvement, and operational continuity.
    Featured Skill Microsoft Windows Server
    DNS
    Troubleshooting
    Group Policy
    Microsoft Windows PowerShell
    Windows Server
    Microsoft Hyper-V Server
    Microsoft Exchange Server
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Exchange Online
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    🌟 Cloud Solutions Architect | Microsoft 365 Certified | Office 365 Expert As a seasoned Cloud Solutions Architect with over a decade of experience, I specialize in Microsoft 365 administration, migration, and collaboration. My expertise spans a wide range of services, including: Office 365 Administration: Proficient in managing Office 365 environments, setting up shared mailboxes, retention policies, archiving, and compliance. Exchange Online Management: Skilled at configuring Exchange Online, ensuring seamless email communication. Office Deployment and Activation: Successfully deploy and activate Office applications across organizations. SharePoint Online and OneDrive: Expertise in setting up and managing SharePoint sites and OneDrive for efficient document collaboration. Microsoft Teams: Proficiently configure and manage Teams for seamless communication and collaboration. Account and Email Security: Implement robust security measures to safeguard data and protect against threats. DNS Configuration: Ensure smooth domain management and connectivity. Multi-Factor Authentication (MFA): Enhance security by implementing MFA across Office 365 services. Azure and Intune: Extensive knowledge of Azure services and Intune for device management. Microsoft Defender: Implement advanced threat protection using Microsoft Defender. 🔗 Connect with me to discuss how I can enhance your organization’s productivity and security through Microsoft 365 solutions!
    Featured Skill Microsoft Windows Server
    Microsoft Active Directory
    Microsoft Outlook
    Office 365
    End User Technical Support
    Product Design
    Technical Support
    System Configuration
    Customer Support
    Microsoft Certified Information Technology Professional
    Microsoft Windows PowerShell
    Microsoft Teams
    Windows Server
    Microsoft Exchange Online
    Microsoft SharePoint
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