Hire the best MS Office 365 Specialists in Maryland

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$28 hourly
Tamia M.
- 5.0/5
- (11 jobs)
🚀 Streamlining Business Operations | Executive Support | Data-Driven Solutions Professional Executive & Administrative Support for High-Level Professionals As an Executive Assistant and Operations Specialist, I provide high-level administrative and operational support to C-suite executives, entrepreneurs, and businesses. With a Bachelor of Science from Embry-Riddle Aeronautical University, certifications in Google IT Support, Project Management, and Advanced Data Analytics, and over seven years of executive support experience, I specialize in optimizing workflows, managing complex schedules, and streamlining operations for efficiency and productivity. 📌 Services I Offer: Executive Assistance & Operations Management ✅ Calendar & Schedule Management – Prioritizing and managing executive schedules with precision. ✅ Email & Inbox Organization – Handling correspondence and maintaining effective communication. ✅ Travel & Event Coordination – Planning seamless travel itineraries and corporate events. ✅ Project & Task Management – Organizing workflows using ClickUp, Asana, Trello, Notion, or Monday.com. ✅ Document Preparation & Data Organization – Creating reports, summaries, and presentations. ✅ CRM & Client Management – Ensuring smooth interactions with customers and stakeholders. ✅ Process Improvement & Workflow Optimization – Leveraging data and automation to improve efficiency. Technical & Research-Driven Support 📊 Data Analysis & Reporting – Extracting insights from data to inform strategic decisions. 📑 Research & Grant Writing – Supporting funding proposals and academic research projects. 🖥 Tech-Savvy Administration – Utilizing Microsoft 365, Google Suite, QuickBooks, HubSpot, and more. 💡 IT & Systems Support – Troubleshooting and optimizing digital workflows. 💡 Why Work With Me? ✔ Proactive & Solution-Oriented – I anticipate needs and implement strategies to enhance efficiency. ✔ Tech-Savvy & Detail-Oriented – Strong background in operations, data analytics, and system automation. ✔ Discretion & Confidentiality – Trusted to handle sensitive information with the highest professionalism. ✔ Deadline-Driven & Organized – Delivering results on time without compromising quality. 📬 Let’s Connect! I am committed to helping executives, businesses, and entrepreneurs run smoother, more efficient operations. If you’re looking for a dedicated Executive Assistant who takes initiative and drives results, let’s discuss how I can support your business. 📩 Message me today, and let’s get started!

MS Office 365
Marketing
Executive Support
Data Analysis
Copywriting
Email Support
Office 365
Microsoft Outlook
IT Support
Project Management
Presentation Design
Time Management
Virtual Assistance
Canva
Email Communication
Data Entry
$90 hourly
Gary M.
- 5.0/5
- (52 jobs)
I have over 20 years of experience in software and web development including database design and work, e-commerce in SharePoint 2013/2019 and SharePoint online/Azure. Designed many complex Power Apps, Power Automate flow, Power BI dashboards. I have been developing in Power Apps to interface with SharePoint list/libraries and Power Automate to route documents, apply custom permissions and migrating documents to SharePoint online, track work orders, custom calendars, out of office tracking. Recently, I have been working with the Army to develop Taskers and Staffing Actions processes as well as customize searches on documents, situational reporting, industry engagements, custom calendars, CRMs, reserve desks and conference rooms for hybrid on site working and many other types of applications in PowerApps and Power Automate. Created SharePoint Online sites, pages and migrated data.

MS Office 365
Database Design
Microsoft PowerApps
Microsoft SharePoint
Microsoft SharePoint Administration
Microsoft SharePoint Development
Office 365
Microsoft SharePoint Designer
ASP.NET
JavaScript
SQL
Database Development
Angular
$35 hourly
Samantha Joy S.
- 5.0/5
- (3 jobs)
Excellent time management skills and ability to multi-task and prioritize work. Attention to detail and problem solving skills. Excellent written and verbal communication skills. Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures.

MS Office 365
Office 365
Office Management
Receptionist Skills
Cold Calling
Administrative Support
$80 hourly
Mohamed I.
- 5.0/5
- (1 job)
I am an experienced Information Technology Systems Administrator with over 15 years of IT experience. My skills include maintaining computer network, customer service, and critical and analytical problem solving. Able to apply multiple technology concepts to provide quality IT services. From basic Microsoft Word troubleshooting to Windows 365 cloud migration, I am able to tackle any project big or small. Systems Administration experience include: Windows server installation and administration SQL Server database installation and administration Develop and implement cyber security policies and procedures Test and deploy security patches and software updates

MS Office 365
Windows Administration
Security Patch Installation
Microsoft Teams
PHP
ManageEngine ServiceDesk Plus
Custom Web Design
HTML5
Microsoft SQL Server
Microsoft Active Directory
Office 365
System Administration
$50 hourly
Joshua P.
- 5.0/5
- (1 job)
I'm a college marketing student with hands-on experience in copywriting, content writing, and social media marketing. Creative writing has always been a passion of mine, and I like to bring that creativity into any project that I work on. Whether it's writing blog posts or crafting creative slogans and advertisements, you can count on me to provide exceptional service.

MS Office 365
Microsoft Word
Google Forms
Google Slides
Google Docs
Office 365
Microsoft PowerPoint
Microsoft Excel
Adobe Lightroom
Adobe Illustrator
Creative Writing
PPC Campaign Setup & Management
SEO Strategy
Social Media Marketing
Copywriting
$75 hourly
Eric C.
- 4.8/5
- (4 jobs)
Proven success in providing end-user support, multi-platform network operations support, and program management. Possess broad cross-functional leadership experience with keen ability to improve processes and integrate technologies to achieve stakeholder satisfaction. Highly adept with software applications, software tools, operating systems, network configurations and hardware platforms.

MS Office 365
Linux
SaaS
DevOps
Microsoft SharePoint Administration
Microsoft Active Directory
Microsoft SQL Server Administration
Technical Support
Microsoft Teams
Office 365
Microsoft Exchange Server
VMware ESX Server
Windows Server
Microsoft Azure
Microsoft Server
$55 hourly
Chanel G.
- 4.8/5
- (4 jobs)
I am an experienced certified payroll professional with over twenty years of dedication to the payroll field. My experience includes managing and administering the payroll process using an in-house system or an outsourced service provider. Looking forward to providing guidance and/or participating in various system implementation and system upgrade projects, along with delivering payroll expertise and ensuring that all payroll compliance and processing concerns have been taken into account.

MS Office 365
Employee Training
Employee Relations
Human Resource Information System Implementation
HR System Management
HR & Business Services
Light Bookkeeping
Account Reconciliation
Payroll Reconciliation
Payroll Accounting
Microsoft Office
Office 365
Ultimate Software UltiPro
Gusto
ADP Workforce Now
$40 hourly
Kurt L.
- 5.0/5
- (7 jobs)
I am currently engaged for 30 or so hours a week, and I do senior care for Mom (87), so my availability is limited. I can help if you have something short term like a fix. I don't mind continuing to help out occasionally after that as needed. I prefer to work on weekends when my primary contract is slower. I hope this helps. EXPERIENCE • Microsoft Office 365 suite, etc.: Outlook, One Drive, One Note, Excel, Word. • Customer relationship management and issue management. • Microsoft Windows administration (Version 3.11 thru Windows 11). • SQL under Sybase for Windows (SQL Anywhere, Rapid SQL). • XML file/stream maintenance and troubleshooting. • System testing for Java web application serving hundreds of clients. • Technical writing authoring a knowledge base of configuration management details. • Microsoft IIS maintenance and troubleshooting; WebLogic load-balancing plugin. • Adobe Acrobat Pro and Wondershare PDF editors. • Website administrator/moderator/publisher for two separate WordPress sites • Website administrator for Joomla site • Zendesk customer service • Cloudfare CRM • Browsers: Microsoft Edge; Google Chrome; Firefox; Opera; Brave; Internet Explorer • Windows Email Clients: Outlook 365, Mailbird, Bluemail, Windows Mail • iOS Email Clients: Outlook 365, Edison, Apple Email, Gmail

MS Office 365
Office 365
Zendesk
Windows 7 Administration
CRM Software
Microsoft Office
Windows 10 Administration
Customer Support
Technical Support
Software Testing
WordPress
Website Maintenance
iPhone & iPad Apps
Web Hosting
Joomla
Helpdesk
Windows 11 Administration
Microsoft Outlook
Technical Writing
$60 hourly
Ashuqullah S.
- 4.1/5
- (5 jobs)
• Over 10 years of experience in analysis, design, development, integration and maintenance of IT Systems in various domain and platforms • Knowledge of / experience with Microsoft Dynamic 365, SharePoint Online, and Power Platform that includes the configuration and customization of modules. o This includes Power Apps, Power Automate, Dynamics 365 Portals, Azure, and other cloud solutions. o D365 sales: moved legacy systems to Dynamics 365 sales module, capturing the requirements and customizing, working with the entities, sales platform, configuring sales module dashboards and components) o D365 marketing: used third party tools with D365 to create a solution for marketing module (ClickDimensions), created different dashboards and components, Integrated the PowerBI platforms). • Pprogramming skills include C#, ASP.Net, HTML, CSS, JavaScript, REST API, SQL Server,XML. • Knowledge of data analysis, mmanagement, vidualization, data storage, data security, data warehousing, inventory management systems, Microsoft Power BI, and integration between Dynamics 365 and SharePoint. • Expertise in using the concepts of software life cycles, security strategies and restoring methodologies • Excellent interpersonal, Business analytical, organizational and communications skill Work Experiences: ------------------------------------------------------------------------------------------------------ ICF, Alexandria, Virginia CRM Developer • Provide technical analysis and support to Dynamics team members, administrators, users, system specialists, project managers, sales & marketing team and development teams to maintain existing and future applications as necessary. • Analyzing and developing innovative integrated software solutions. • Web API development, SSRS reports design, Power BI Dashboards and reports, data analysis and integration. • Ensuring end-user proficiency with new systems, programs, and applications across departments. • Design and development of complex Microsoft Dynamic 365 solutions, SharePoint, data integration and data analysis --------------------------------------------------------------------------------------------------------- Procentrix / US Courts, Alexandria Virginia Microsoft Dynamic Developer • Working with customers and their internal development teams in designing, administration and maintenance of SharePoint 2010, 2013, & 2016 and SharePoint Online-based business solutions. • Contribute to the company architectural best practices and CRM customization standards to be utilized on Dynamics CRM-based projects. • Full-lifecycle development efforts based on Microsoft Dynamics 365 / CRM, Canvas or Model Driven frameworks, SSRS / FetchXml Reporting, Azure DevOps, Web Resource Development, Plugins development, Registration, debugging, Source Control, Power Automate Flow design using Json and HTML with Cloud flow • Creation of user stories, use cases and design artifacts to effectively convey requirements to both client stakeholders and development teams • Work with senior developers and functional analysts to ensure developed solutions meet business needs.

MS Office 365
Microsoft SharePoint
Microsoft Power BI Data Visualization
Software Development
Office 365
Data Interpretation
Microsoft Dynamics ERP
CRM Software
Microsoft Dynamics Development
Microsoft Dynamics CRM
Microsoft Dynamics 365
ERP Software
Data Modeling
C#
Data Analysis
Microsoft Access
Microsoft Power BI
$50 hourly
Jacqueline N.
- 0.0/5
- (1 job)
I am a Paralegal with 5 years of experience in the legal industry with 1 year of experience specializing in Family Law and 3 years in Estates/Trusts Law.

MS Office 365
Leadership Skills
Office 365
Customer Service
Time Management
Problem Solving
Phone Communication
Organizer
Legal Research
Draft Documentation
$80 hourly
Edward B.
- 0.0/5
- (0 jobs)
With over a decade of hands-on experience in network engineering, cybersecurity, and cloud infrastructure, I help businesses solve their toughest IT challenges—whether it's securing environments, migrating critical services, or optimizing technical operations to save time and money. I specialize in: Microsoft 365 Migrations (Exchange Online, SharePoint Online) PowerShell Automation for system diagnostics, account management, and network vulnerability detection Incident Response & Security Gap Analysis for small to mid-sized organizations Remote Backup Recovery & Ransomware (e.g. CryptoLocker) Remediation Hybrid and Cloud Infrastructure Projects including server decommissioning and capacity planning I've successfully led and supported complex migrations from on-premise systems to cloud environments, restored critical operations after security incidents, and helped organizations implement scalable, secure IT solutions. My work with Managed Services Providers (MSPs) and in-house IT teams means I understand both sides of the support model—technical execution and client communication. Some recent work: As a Lead Network Engineer for a Managed Services Provider, I handled high-level escalations and security incidents for dozens of clients. At Freedom House, I managed 200+ users and conducted infrastructure reviews to strengthen cybersecurity posture. I’ve scripted and deployed PowerShell-based automation to improve team efficiency and reduce response times. I bring a people-first approach to technology: clear communication, accountability, and a commitment to results. Whether you're a small business in need of part-time IT guidance or an enterprise with overflow projects, I can step in and deliver. Let’s connect if you need a reliable freelancer for: Office 365, Exchange and SharePoint Projects ✔️ Security Incident Investigations ✔️ PowerShell Scripting & Automation ✔️ IT Support Overflow / Escalation Handling ✔️ Network Infrastructure & Strategy 📧 Reach out directly at byrd.edward@gmail.com — I’d love to hear how I can support your team.

MS Office 365
Network Engineering
Microsoft Exchange Server
Scripting
Computing & Networking
Office 365
Windows Server
Microsoft SharePoint
Microsoft Office
Computer Network
Information Security
SonicWall
Network Administration
Microsoft Windows
System Automation
$10 hourly
Kishawnie N.
- 5.0/5
- (6 jobs)
Hi, I am a qualified office manager with a strong dependable, communicative, trustworthy, and diligent personality. Excellent time management and organizational skills are possessed and implemented during my previous work experience.

MS Office 365
Google Slides
Google Docs
Customer Service
Communication Skills
Office 365
$75 hourly
Akeem A.
- 0.0/5
- (0 jobs)
Experienced and seasoned DevOps Engineer with a deep passion for advancing innovation, optimizing efficiency, and bolstering security in the cloud, I bring a proven history of designing scalable and fortified cloud solutions. I have successfully integrated DevOps best practices to ensure smooth software delivery. My expertise spans infrastructure automation, the establishment of CI/CD pipelines, and mastery of containerization technologies. I am dedicated to fostering collaboration among diverse teams and offering strategic insights. Let's connect and work together to influence the future of cloud technology, drawing from my skills as a DevOps Engineer, an Azure IAM Engineer, an Infrastructure Engineer, and a Cybersecurity Professional.

MS Office 365
User Identity Management
Azure DevOps
Architecture
Office 365
$75 hourly
Hendi V.
- 4.4/5
- (4 jobs)
Microsoft Cloud Engineer specializing in Azure Virtual Desktop, Intune, and Microsoft 365. I help businesses optimize their cloud infrastructure, enhance security, and enable seamless collaboration. Let’s work together to transform your IT environment!

MS Office 365
Microsoft Windows PowerShell
Cloud Architecture
Cloud Computing
Office 365
Microsoft Azure
Microsoft Intune
Network Engineering
Compliance
DevOps
Problem Solving
Architecture
Architectural Design
Information Security
Computing & Networking
Computer Network
$40 hourly
David P.
- 0.0/5
- (0 jobs)
With nearly three decades of experience in the fields of accessibility, Section 508 compliance, WCAG 2.1, Levels A and AA, WC3 Priority 1-3 testing and remediation, desktop publishing, graphic art, and technical writing necessary to create and support truly professional grade accessible digital products you have found the best person to fulfill your requirements. I started at the HHS in the early 90's as one of the catalyst and advocates in their graphics department to ensure the new use of digital publications, web sites, and presentations was aligned with the move towards accessibility for our disabled users. I have followed the growth of accessibility as a member and certified IAAP professional, a11y and W3C contributor, and director of several accessibility projects throughout the federal government. I know this stuff from the ground up and inside and out. I've taken my experience to the realm of freelance because I am winding down my career want the flexibility that I couldn't have with a 9-5 (usually later to be honest) office job. I have all the professional level equipment and software apps here at home and ready to go to work for you.

MS Office 365
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
Graphic Design Software
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft 365 Copilot
Office 365
Adobe Acrobat
Section 508
Compliance Testing
Americans with Disabilities Act
Accessibility Testing
$30 hourly
Daunta J.
- 5.0/5
- (0 jobs)
I help businesses and individuals streamline IT operations, from Microsoft 365 administration and Azure cloud solutions to everyday tech support needs. With 8+ years of experience in IT infrastructure, network administration, and cloud services, I provide efficient, reliable, and secure IT solutions. What I Offer: • Microsoft 365 & Azure Administration (Setup, Migration, User Management) • IT Support & Troubleshooting (Printers, Desktops, Networks, Software Issues) • Cloud & Security Solutions (Backup, Disaster Recovery, Compliance) • Technical Consulting (IT Optimization & Business IT Support) I deliver quick response times, effective problem-solving, and customer-focused IT solutions to keep your business running smoothly. Let’s connect and solve your IT challenges today. Message me to get started. I’m also great at handling everyday low-tier IT problems, from password resets and printer issues to basic troubleshooting for users who need quick and reliable solutions. Let’s connect to discuss how I can support your business or personal IT needs.

MS Office 365
Data Recovery
Data Backup
Troubleshooting
Google Workspace
Desktop Support
Cisco Certified Network Associate
Virtual Machine
Microsoft Windows PowerShell
Technical Support
Office 365
Email
macOS
Microsoft Azure Administration
Tech & IT
Customer Service
$55 hourly
Jonathan M.
- 0.0/5
- (0 jobs)
Results-driven Sr. Leader with 10+ years of experience in IT project management, scaling technical account management programs and driving operational efficiency, backed by 20+ years in the IT industry. Proven track record of reducing customer case counts by 60% and increasing project efficiency by 20%. Skilled in managing multi-million dollar accounts and implementing strategic initiatives that directly impact bottom-line results. Key Achievements * Reduced customer case count by 60% through strategic initiatives, significantly improving operational efficiency and client satisfaction * Increased project efficiency by 20% within a quarter through workflow optimization * Maintained 100% customer retention rate while managing accounts totaling $20 million in annual revenue * Scaled Technical Account Management program from a single-person operation to a global team, implementing 24x5 coverage

MS Office 365
Technical Documentation
Technical Writing
Technical Analysis
Microsoft Active Directory
Microsoft Power Automate
Microsoft 365 Copilot
Workforce Management
Project Management Professional
SQL
Migration
Office 365
Microsoft Power BI
Computing & Networking
$60 hourly
Wilhelm H.
- 0.0/5
- (0 jobs)
Detail-oriented and technically proficient RPA professional with an in-depth understanding of automating complex business processes. Proficient in designing, implementing, and maintaining RPA solutions to optimize operational efficiency and streamline workflow. Skilled in leveraging cutting-edge RPA tools and technologies to enhance productivity and eliminate repetitive tasks. Demonstrated expertise in process analysis, problem-solving, and seamless integration of RPA solutions across diverse business domains. Proven ability to collaborate with cross-functional teams to identify automation opportunities and deliver customized, scalable, and sustainable RPA solutions that drive business growth and improve overall performance.

MS Office 365
Microsoft Access Programming
Excel Macros
Office 365
.NET Framework
Visual Basic for Applications
SQL
Automation Anywhere
UiPath
API Integration
Microsoft Excel
Robotic Process Automation
Data Extraction
Machine Learning
Data Mining
Artificial Intelligence
$40 hourly
NKia W.
- 0.0/5
- (0 jobs)
Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Creative, resourceful, and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

MS Office 365
Data Entry
Vendor Verification
Bank Reconciliation
Oracle
Sage 300
Office 365
Administrative Support
Expense Reporting
Invoicing
Accounts Payable
Account Reconciliation
Accounting Basics
Bookkeeping
Light Bookkeeping
Accounting
$50 hourly
Fayisa F.
- 0.0/5
- (0 jobs)
A SharePoint developer with 11+ years of experience in developing, customizing, and implementing SharePoint application solutions using Office 365, SharePoint Online, SharePoint Server 2016/2013/2010, Power Apps, Power Automate,Office 363 Administrator, SharePoint Online SPFX Effectively participated as the team member in all aspects of SharePoint development process team works.

MS Office 365
Microsoft Power BI
Microsoft Azure
Microsoft Active Directory
Microsoft 365 Copilot
Microsoft Office SharePoint Server
Microsoft Outlook
Microsoft Power Automate
Microsoft PowerApps
Office 365
Microsoft SharePoint Administration
Microsoft SharePoint
$45 hourly
Francis M.
- 0.0/5
- (0 jobs)
* Senior IS Support Specialist Analytical highly adaptable professional with extensive experience in Technology field, with experience managing multiple OS, networks, asset, hardware and others. thoroughly knowledgeable with Microsoft/Azure 365 Admin Center. Highly manageable security and vulnerabilities within operation system. * Skills * Microsoft 365 Admin Center * Active Direcoty/ADSI * AP Management/Configuration * Security incident response * IT security protocols and standards * MySQL, RDBS * Mac OS, Windows, Mobile OS support * PowerShell knowledge * Technology Awareness * OKTA Deployment/Management * Trilingual: English, Spanish, Portuguese.

MS Office 365
Executive Support
Critical Thinking Skills
Computer Hardware
Office 365
$55 hourly
Love O.
- 0.0/5
- (0 jobs)
I am a certified freelance CMMC Auditor, I help Department of Defense (DoD) contractors and subcontractors navigate the complex landscape of cybersecurity compliance with clarity and confidence. With a deep understanding of NIST SP 800-171 and the CMMC framework (Levels 1–3), I offer independent, objective assessments and readiness consulting tailored to your organization’s unique operational and security requirements. With over 3 years of experience in information security and risk management, I bring a hands-on, detail-oriented approach to every engagement—ensuring your organization is not only audit-ready but fully equipped to protect Controlled Unclassified Information (CUI) and meet federal cybersecurity mandates.

MS Office 365
Office 365
Microsoft Azure
CMMC
NIST Cybersecurity Framework
Computing & Networking
System Administration
Information Security
Compliance
$75 hourly
Rajiv G.
- 0.0/5
- (0 jobs)
I am a Software Developer with expertise in the Microsoft stack. Whether you're trying to build a website, attract more business, or enhance your current tech stack, I can help. * Knows JavaScript, C#, REACT, HTML5/CSS3, and SEO * Full project management from start to finish, or from mid project to close. * Regular concise communication is important for any project good or bad. I am not afraid to have tough conversations or receive them.

MS Office 365
Python
React
TypeScript
JavaScript
C#
Microsoft Dynamics 365
Office 365
Microsoft SharePoint Development
Web Development
Web Application
$55 hourly
Rachel H.
- 0.0/5
- (0 jobs)
*Experienced with on-prem to M365 migrations *Exchange to Exchange Online, mail routing, troubleshooting *Exchange Hybrid standup and configuration *OneDrive provisioning *Teams rollout and administration *InTune implementations incorporating conditional access *PowerShell automation of account provisioning, license reporting *Active Directory, ADFS Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Azure Administrator Associate

MS Office 365
Core PHP
Microsoft Windows PowerShell
Microsoft Azure
Office 365
Microsoft Exchange Server
Windows Server
$20 hourly
Ricardo N.
- 5.0/5
- (5 jobs)
As a Cisco Certified Network Associate, I posses a comprehensive set of skills related to networking fundamentals, Cisco router and switch configuration, routing protocols, switching technologies, network security fundamentals, WAN technologies, IPv6, network troubleshooting, wireless networking, network management, quality of service (QoS), and basic network design. These skills enable me to install, operate, and troubleshoot small to medium-sized enterprise branch networks efficiently and effectively. As a Microsoft Technical Support Specialist, I have strong proficiency in troubleshooting and resolving technical issues related to Microsoft products and services, Windows OS, Office Suite, Azure cloud services, and other Microsoft applications. Additionally, a deep understanding of Microsoft technologies, including system configurations, security protocols, and software installations procedures, is essential for diagnosing and resolving complex technical issues efficiently. Both as Network and Technical Support Specialist, I possess excellent communication skills to effectively assist customers in resolving their technical problems, while also documenting and tracking issues accurately. I also have experience as a Team Manager with leadership and interpersonal skills to effectively guide and motivate team members towards achieving common goals. I exhibit strategic thinking and problem-solving capabilities to address challenges and adapt to changing circumstances while ensuring the team´s productivity and success.

MS Office 365
Customer Service
Computer Assembly
Computer Network
Customer Support
Computer Skills
Computer Maintenance
Team Management
Cisco Certified Network Associate
Network Administration
Technical Support
Office 365
Data Migration
DNS
Cloud Migration
Microsoft Power BI
Microsoft Windows PowerShell
Microsoft Exchange Online
Microsoft SharePoint Administration
Microsoft Active Directory
Windows 10 Administration
Microsoft Azure
$45 hourly
Kathy S.
- 0.0/5
- (0 jobs)
I have been a technical/software instructor and technical writer for over 20 years. Working with the Department of Energy, Service Desk and Public Health Services in Emergency Disaster Response has provided me with a unique combination of classroom teaching experience, consultative experience, and program/project-management experience that makes me extremely qualified for this position. I have written training documentation/user guides, job aids, FAQ websites, and presentations for the following: Customer Service, Office 365 (SharePoint, Outlook, PowerPoint, OneDrive, Forms, Teams), Citrix Desktop Director, Cisco VOIP Phones, Cisco ACD Agent/Supervisor, Cisco Jabber, Standard Operating Procedures (SOP), DAYS (Service Now), Service Level Agreements (SLA's), Situation Reports (SitREP), How to use VPN and VDI.

MS Office 365
Virtual Machine
Cisco CallManager
Microsoft Lync Server
Microsoft Office
Training Presentation
Training
Virtual Assistance
Online Instruction
Incident Management
ITIL
Skype
Microsoft Teams
Office 365
Service Level Management
Microsoft Excel
Customer Support
Microsoft PowerPoint
Customer Service
Microsoft Word
$45 hourly
Rachel-Anna G.
- 0.0/5
- (0 jobs)
Experienced Executive Virtual Assistant | Project & Operations Manager | Process Improvement Specialist Hi, I’m Rachel-Anna Gilmer, a Virtual Executive Assistant with over 12 years of executive administration experience and 5 years in project and operational management. I specialize in supporting busy entrepreneurs, executives, and small businesses by streamlining their operations and optimizing processes to drive success. Whether you need expert assistance managing your calendar, coordinating high-profile events, or handling donor relations, I bring a wealth of knowledge in executive support, data management, project oversight, and strategic operations. My background includes serving as a trusted advisor to C-level executives, ensuring seamless day-to-day office operations, and implementing systems to enhance productivity and collaboration. I’m proficient in various tools including Google Workspace, Microsoft Office, Asana, ClickUp, Slack, Zoom, and more. My leadership style is rooted in transformational and servant leadership principles, enabling me to inspire others while staying laser-focused on achieving business goals. If you’re looking for someone who can manage your administrative tasks with efficiency, foster collaboration, and keep your business running smoothly, I’m here to help. Let’s work together to take your business to the next level!

MS Office 365
Email Management
Office Management
Office 365
Project Management
Google Workspace
Administrative Support
Professional Experience
Project Management Software
Canva
Gmail
Google Docs
Business Operations
Executive Support
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