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Hire the best MS Office 365 Specialists in Lagos, NG

Check out MS Office 365 Specialists in Lagos, NG with the skills you need for your next job.
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  • $40 hourly
    • 4.9/5
    • (78 jobs)
    Top Rated Freelancer with over six years of experience working in IT. I've worked with several Azure , Microsoft 365 and Google Workspace/Suite IT administrators, Managers,s and Users worldwide remotely and physically. I excel at resolving technical problems, troubleshooting network connectivity issues, and maintaining computer equipment. My experience in IT administration and help desk support has provided me with core strengths in technical needs analysis, server/network administration, and general IT support. Major areas of expertise: ☁️ Office 365 / Microsoft 365 ☁️ Microsoft Azure ☁️Powershell and Bash scripting ☁️ Google Suite / Google Workspace ☁️ Microsoft Teams ☁️PowerShell automation ☁️DNS management, DKIM, DMARC, SPF. Certifications; • Microsoft 365 Certified: Enterprise Administrator Expert • Microsoft 365 Certified: Teams Administrator Associate • Microsoft Certified Trainer • ITIL 4 Foundation • MS- 101 Microsoft 365 Mobility and Security • MS-100 Microsoft 365 Identity and Services • MS-700 Managing Microsoft Teams • Fortinet Network Security Expert level 1-3 • Aviatrix Certified Engineer - Multi-Cloud Network Associate I am happy to assist with any issues you might have with any IT-related issues. Hit the "INVITE" button, and let's discuss!
    Featured Skill MS Office 365
    Remote IT Management
    Google Cloud Platform
    Microsoft SharePoint
    Technical Support
    Office 365
    Microsoft Certified Information Technology Professional
    Microsoft SharePoint Administration
    Microsoft Exchange Online
    Microsoft Teams
    Troubleshooting
    Microsoft Outlook
    Incident Management
    Microsoft Windows PowerShell
    Microsoft Active Directory
    System Configuration
  • $50 hourly
    • 5.0/5
    • (19 jobs)
    I am a highly motivated Technical Support Engineer with an excellent track record of providing outstanding customer service and support to clients in various business sectors across EMEA (Europe Middle East and Africa) and America.
    Featured Skill MS Office 365
    Office 365
    Microsoft Teams
    Technical Support
    Microsoft SharePoint Administration
    Customer Support
    Troubleshooting
    Software Development
    System Administration
    Training Presentation
    Microsoft Exchange Online
    Microsoft Outlook
    English
    Team Management
    Phone Support
    Email Support
  • $36 hourly
    • 5.0/5
    • (11 jobs)
    My job experience for over 5 years has been to support users. This is something I love to do every day. I have been successful in setup and configuring applications on Windows & Mac operating systems and providing support for SAAS and PAAS applications such as Azure AD, AD Connect, Outlook, OneDrive, SharePoint, Exchange Online, Migration, Windows Security; On-premises servers such as Exchange, Windows, Active Directory. Also working to ensure your services are secure with Microsoft Azure Security and managing your devices (BYOD) with Endpoint Manager. I collaborate with my team members, technical leads, and managers to resolve issues, complete the task in SLA time, and ensure client expectations are met with high-quality support to maintain high values of KPI. Why hire me? I guarantee a project treated with exceptional care and attention to detail. I am accountable, reliable, and a fast learner. Contact me to get the best service you deserve.
    Featured Skill MS Office 365
    Command Language
    Splunk
    Zendesk
    Atlassian Confluence
    Jira
    Microsoft Exchange Online
    Customer Service
    Microsoft Certified Professional
    Online Chat Support
    Communication Skills
    Windows 10 Administration
    Office 365
    Ticketing System
    Email Communication
    Microsoft Active Directory
  • $40 hourly
    • 5.0/5
    • (12 jobs)
    Highly skilled SharePoint Consultant with over 6 years of experience in designing, architecting, and implementing SharePoint solutions. Adept at collaborating with clients to understand business requirements and translating them into scalable and efficient SharePoint architectures. Proficient in SharePoint Online, Microsoft 365, Power Automate, Power Apps, and PowerShell. Strong background in solution design, security compliance, data migration, and user training. Excellent problem-solving abilities and effective communication skills, ensuring the delivery of high-quality solutions that enhance collaboration, content management, and business process automation.
    Featured Skill MS Office 365
    Customer Service
    Microsoft SharePoint Designer
    Microsoft SharePoint Administration
    Product Knowledge
    Remote IT Management
    Customer Support
    Microsoft SharePoint
    Technical Support
    Microsoft Windows
    Office 365
    Microsoft Active Directory
  • $35 hourly
    • 5.0/5
    • (11 jobs)
    My name is Temidayo Frank Obasoyen. I am a Microsoft 365 Enterprise Administrator, Microsoft Security Administrator Associate, Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Security Engineer Associate. I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, Head of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients. I have experience creating technical architecture documents and SOP creation for operation. I have experience work daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and help provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhere to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. I have a Windows 11 Pro PC with the latest updates installed, 16 GB RAM, Core i7, 500 GB HDD with no 3rd-party antivirus software installed and 11th generation. I am fluent in English and with excellent chat skills. I have a work environment conducive to the job (with internet speeds greater than 70 MBs). I have a decent headset/mic for customers to hear me. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Good understanding of DNS, Hybrid Email Routing, Email Tracking, SMTP/ Application Mail Relay, Backup and Restore, Disaster recovery concepts • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement large scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience on Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)
    Featured Skill MS Office 365
    Administrative Support
    Troubleshooting
    Email Communication
    Customer Support
    Microsoft Exchange Online
    Microsoft Teams
    Customer Service
    Microsoft Active Directory
    Technical Support
    End User Technical Support
    Microsoft Outlook
    Office 365
    Ticketing System
    Email Support
    Phone Support
  • $15 hourly
    • 5.0/5
    • (24 jobs)
    Dedicated and enthusiastic professional with over 6 years of experience in IT Support. Consistently receive outstanding feedback for workshops. I provide various IT solutions for clients coupled with delivering excellent customer service. Here’s a highlight of the solutions, skills and services I commonly help my clients with: ✅ Creating cloud security architectures, architect frameworks, and cloud governance models ✅ Conduct a compliance audit of Azure infrastructure and policies, as well as fine-tune the environment using NIST and CIS benchmarks ✅ General security process review, planning, and solutions implementation ✅ Creating zero trust cyber security models ✅ Assess, strategize, and implement - conditional access policies and retiring legacy authentication clients ✅Privileged identity management, decrease global admins, other privilege roles - reviewing, strategizing and implementation ✅ Identity protection: review, strategy and implementation. Examine users or sign-ins who are potentially dangerous. Setting up conditional access policies ✅ Working with companies or on projects with multinational challenges Here’s a highlight of the platforms I have extensive experience working with: Microsoft Azure and Office 365 (O365) Microsoft Defender For Identity, Endpoints. Microsoft Intune Microsoft Exchange Microsoft DLP
    Featured Skill MS Office 365
    Microsoft Windows PowerShell
    LastPass
    Cybersecurity Management
    End User Technical Support
    Incident Management
    Customer Service
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Teams
    Microsoft Exchange Online
    Office 365
    Windows Server
    Email Support
  • $15 hourly
    • 5.0/5
    • (24 jobs)
    Microsoft Office 365 Specialist and dedicated to work with business clients managing and creating system through Office 365 services. I have first hand experience in resolving clients issue on all office 365 services. I am good and adept with Exchange Online, sharepoint online, OneDrive for business, SFB/Teams and Office installation with 100% resolution rate. Always willing to learn and develop new skills.
    Featured Skill MS Office 365
    Microsoft Exchange Online
    Microsoft PowerPoint
    Microsoft Teams
    Microsoft Power Automate
    Wireless Network Implementation
    Microsoft SharePoint Administration
    Microsoft Windows PowerShell
    Office 365
    Troubleshooting
  • $30 hourly
    • 5.0/5
    • (24 jobs)
    Highly skilled and motivated Technology specialist with vast experience in assisting customers with various hardware and software-related issues and providing problem solving techniques. Area of Expertise: Office 365 |Microsoft Exchange, Outlook, Teams, SharePoint, and OneDrive technology |Windows 10 | Outlook | Active Directory| Azure AD Connect |Desktop related issue| Data Analysis Some of my key strengths include but not limited to Knowledge-based, Methodical approach to troubleshooting, Excellent knowledge and troubleshooting experience, Flexibility, and Adaptability, Tolerance: Stress tolerance. Computer Operations Risk Management/Troubleshooting Problem Solving
    Featured Skill MS Office 365
    Technical Support
    Product Support
    Troubleshooting
    Microsoft Azure
    Microsoft SharePoint Administration
    Microsoft SharePoint Designer
    Customer Support
    Office 365
    Customer Service
    Microsoft Exchange Online
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    - I am a smart, self-motivated Technical support Engineer. I have several years of customer experience (over the phone, chat, and email). - Held key responsibility for ensuring safe computing practices and minimizing risk of issue occurrence by delivering efficient and robust technical support - Assumed lead role in analyzing and enhancing existing security solutions with strong emphasis on continuous maintenance, development, and improvement of organization - Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones - Hands-on experience and understanding of Microsoft Office 365, Azure AD, Active Directory, Intune, and MDM. - Hands-on experience providing advanced technical support for OneDrive(both personal and work/school) on various devices (PC, Mac, Android, IOS) - Configure Office 365 Services like domain setup, configure Mail flow, DNS records ( SPF, DKIM, DMARC, MX records, etc.) - ADFS and Azure AD connect for SSO - Troubleshooting and configuring Client-side issues such as Outlook, One Drive personal / Business and SharePoint Online Expert Level - Familiar with Windows and Mac Environment, Android and IOS - Virtualization Remote Access Tools: - LogMeIn - TeamViewer - Microsoft Teams Other Skills: - System Administration - Linux Administration - MYSQL - Jira, Confluence, Bitbucket - Windows, MacOS
    Featured Skill MS Office 365
    Product Knowledge
    Technical Support
    Active Directory Federation Services
    Customer Service
    Customer Support
    Microsoft Exchange Online
    Microsoft Outlook
    Computer Network
    Ticketing System
    Microsoft SharePoint Administration
    Microsoft Teams
    Office 365
    Microsoft Azure
  • $17 hourly
    • 5.0/5
    • (18 jobs)
    An experienced information technology professional with 9 years’ experience, knowledgeable in managing projects for business initiatives with the ability to assign tasks, mediate interpersonal conflicts and implement company procedures. Resourceful, creative, innovative and flexible, with proven abilities to work productively within diverse environments and a great desire to ensure industry success and productivity. Have a broad knowledge of office 365 and hands-on experience with Exchange Online, Teams, SharePoint and Onedrive
    Featured Skill MS Office 365
    Cross Functional Team Leadership
    Office 365
    Microsoft SharePoint
    Microsoft Outlook
    Microsoft Exchange Online
    Customer Support
    ITIL
    Virtual Assistance
    IT Service Management
    Online Chat Support
    Phone Support
    End User Technical Support
    Ticketing System
    Customer Service
  • $10 hourly
    • 5.0/5
    • (23 jobs)
    Hi! I’m a Customer Support Specialist with 8+ years of experience helping businesses solve technical issues quickly and efficiently. I’ve worked with SMEs and many enterprise clients, providing top-notch customer support via chat, email, and calls. ✅ Handled 100+ support tickets weekly – solving problems fast & keeping customers happy ✅ 100% job satisfaction rating – Clients trust me to deliver great results ✅ Excellent communication & patience – I explain tech in a simple, friendly way ✅ Skilled in Microsoft 365, OneDrive, and Cloud Support – making IT easy for businesses ✅ Strong troubleshooting skills – I find and fix issues quickly, reducing downtime I love helping businesses keep their customers happy by solving issues fast and professionally. Whether it’s answering tech questions, troubleshooting software, or guiding users step by step, I’m here to help.
    Featured Skill MS Office 365
    Hardware Troubleshooting
    Microsoft SharePoint Administration
    Customer Acquisition
    Microsoft Exchange Online
    Office 365
    Microsoft Teams
  • $15 hourly
    • 5.0/5
    • (14 jobs)
    A Technical Service Expert with a demonstrated history of working in the internet and information technology Industry for over 5 years. Skilled in SEO, WordPress, Office 365 (Microsoft Exchange Online, Security and Compliance, Teams, SharePoint, and OneDrive), Data Migration and Active Directory. He is also creative, original, and an ambitious graduate with a great work ethic, energy, and an eye for detail.
    Featured Skill MS Office 365
    Online Chat Support
    Microsoft Outlook
    Troubleshooting
    Remote IT Management
    Email Security
    WordPress
    Microsoft Exchange Online
    Microsoft Teams
    Technical Support
    Microsoft SharePoint
    Email Support
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Tech & IT
    Office 365
  • $15 hourly
    • 5.0/5
    • (24 jobs)
    Microsoft Technical Support Engineer Level 2 • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Office 365 User Identities Between Federated Services and Office 365. • Managing Identities in Microsoft Azure Active Directory. • Managing Access within the Microsoft Cloud Environment using the Conditional access and Baseline policies within the Azure Active Directory. • Microsoft SharePoint Online Deployment and Administration. • Managing Identities and Permissions in SharePoint Online. • Synchronization of Documents between SharePoint online, OneDrive for Business, Local PCs and Personal OneDrive. • Managing Access to Document Libraries and Site Contents within a SharePoint Online environment. • Microsoft Exchange online Administration and Deployment. • Managing Cloud Security and Data with the use of Retention policies, DLP(Data loss prevention) policies, Litigation hold & eDiscovery.
    Featured Skill MS Office 365
    English
    Office 365
    Microsoft Outlook
    Microsoft Teams
    Zendesk
    Email Support
    Microsoft Windows
  • $20 hourly
    • 4.9/5
    • (26 jobs)
    Highly skilled Technical Support Engineer with over 8+ years of proven customer support experience as a Client Service representative, IT Supervisor and IT Operations Manager. I Managed large amounts of incoming phone calls and chat support. Handled customer complaints, provide appropriate solutions and alternatives within the time limits; Followed up to ensure resolution and follow communication procedures, guidelines and policies. Very good AI tools usage. Familiarity with CRM systems and practices. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customers account through open and interactive communication. Manage large amounts of incoming phone calls and chat support. - Strong phone/Chat contact handling skills and active listening. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Good communication skills. Reduced help-desk call-handling times by 5 minutes to enhance service efficiency. Carried out targeted troubleshooting and fault-finding across Windows and Microsoft 365 software issues, enabling timely fixes. Processed over 3000 support requests received over 4 months for technical assistance on wide range of issues. General office Support (Word, Outlook, Excel, PowerPoint,) Experienced with Exchange online, Identity, Outlook, Microsoft SharePoint, Microsoft Team, OneDrive, Billing, and Commerce. I have Strong analytical and problem-solving skills in IT, Ability to interact with users at all levels, a team player and result orientated, Proven ability to work under stress in emergencies and trouble-shooting abilities. I have over Seven (8) years' experience in the IT industry as an IT support staff/ administrator with recognized strength in networking, implementation, maintenance, troubleshooting and problem-solving. Microsoft 365 Enterprise Administrator Expert. December 2019. Renewed Microsoft 365 Security Administrator Associate. Certified. December 2019. Renewed Microsoft 365 Mobility and Security. Certified. November 2019. Renewed Microsoft 365 Identity and Service. Certified. September 2019. Renewed
    Featured Skill MS Office 365
    Customer Insight Analysis
    Customer Satisfaction Research
    Customer Support
    Customer Engagement
    Customer Experience
    Customer Retention
    Customer Service
    Analytical Presentation
    Presentations
    Microsoft SharePoint
    Office 365
    Online Chat Support
    Email Support
    Microsoft Outlook
    Microsoft SharePoint Administration
  • $20 hourly
    • 5.0/5
    • (12 jobs)
    I am an Office 365 specialist, an SME for Microsoft Teams, and a Microsoft Certified Trainer with a background in IT and Security, as well as excellent work experience as an Office 365 Technical Support Engineer. I'm consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. I learn quickly and master new technologies. I'm equally successful in both team and self-directed settings, and proficient in a range of computer systems, languages, tools and testing methodologies. I am proficient in: -Exchange Online & Hybrid -Sharepoint Online -Microsoft Teams - SFB -OneDrive Personal and OneDrive for Business -OneNote -Powershell -Azure Active Directory -Azure AD Connect -Office 365 Licenses and subscriptions am an Office 365 specialist, an SME for Microsoft Teams, and a Microsoft Certified Trainer with a background in IT and Security, as well as excellent work experience as an Office 365 Technical Support Engineer. I'm consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. I learn quickly and master new technologies. I'm equally successful in both team and self-directed settings, and proficient in a range of computer systems, languages, tools, and testing methodologies. I am proficient in: -Exchange Online & Hybrid -Sharepoint Online -Microsoft Teams - SFB -OneDrive Personal and OneDrive for Business -OneNote -Powershell -Azure Active Directory -Azure AD Connect -Office 365 Licenses and Subscriptions -Network troubleshooting skills -Outlook -Network troubleshooting skills -Outlook
    Featured Skill MS Office 365
    Microsoft Outlook
    Microsoft SharePoint Administration
    Windows 10 Administration
    Microsoft SharePoint
    Microsoft Teams
    Skype For Business
    Zendesk
    Communication Etiquette
    Microsoft Exchange Online
    Microsoft Active Directory
    Microsoft Windows
    Microsoft Azure
    Office 365
  • $12 hourly
    • 5.0/5
    • (24 jobs)
    I am an experienced IT professional with over 5 years of experience in different facets of IT I have a strong technical background, and a thorough understanding of computer and networking concepts with experience in Office 365 Management, Network Management, and Virtualisation. With Exposure to a wide range of technologies such as Microsoft Azure and Office 365 Exchange, Teams, OneDrive, and SharePoint, server administration, identity, and customer/user support. Cloud support engineer. Support Office 365 products Exchange server configuration and implementations Data Migration Mail flow configuration Hybrid environment setup Network support computer repair and troubleshooting Office 365 Exchange Online SharePoint Online Team OneDrive Azure Active Directory
    Featured Skill MS Office 365
    Microsoft Teams
    Windows Administration
    Microsoft Active Directory
    Microsoft Azure
    Office 365
    Communication Skills
    Microsoft Exchange Server
    Windows Server
    Bug Tracking & Reports
    Customer Service
    System Administration
    Desktop & Laptop Support
    Customer Support
    Troubleshooting
    End User Technical Support
  • $15 hourly
    • 5.0/5
    • (11 jobs)
    An experienced Microsoft 365 Support Engineer with an extensive knowledge and top-notch troubleshooting of Microsoft 365 Workloads, software, hardware/Desktop, Network , Firewall and Enterprise Anti-Virus relates issues. Worked and resolved thousands of tickets that I received on my queue and also collaborated with my Team towards the resolution of others raised. Fully knowledgeable on Microsoft's quality assurance, privacy, case management, and escalation processes. I graduated from the Department of Electronics and Computer Engineering, Nnamdi Azikiwe University Nigeria. Areas of Expertise: Office 365 |Microsoft Exchange, Outlook, Teams, SharePoint, and OneDrive technology, Intune(Endpoint device management), Azure Identity |Windows 10/11 |MAC OS| Outlook | Active Directory| Azure AD Connect |Desktop Support| VPN | Terminal services(rdp ), Firewall management | Enterprise Antivirus Administration | Network/Server Support/ Monitoring (RMM)
    Featured Skill MS Office 365
    IT Support
    macOS
    Microsoft 365 Copilot
    Microsoft Endpoint Manager
    Technical Support
    Microsoft SharePoint
    Microsoft Exchange Online
    Microsoft Teams
    Skype For Business
    Microsoft Azure
    Office 365
    Microsoft Active Directory
    Windows Server
    Desktop Support
    Microsoft Outlook
  • $30 hourly
    • 5.0/5
    • (21 jobs)
    Technical/Customer Support • Technical Training • Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive, Security & Compliance, Identity, Outlook, Azure AD Connect) • Microsoft PowerBi • Windows Administration • Computer repairs and maintenance • Microsoft Azure, AWS, Aviatrix
    Featured Skill MS Office 365
    DNS
    SMTP
    Microsoft Exchange Online
    Technical Support
    Microsoft Exchange Server
    Microsoft SharePoint Administration
    Microsoft Teams
    Troubleshooting
    Data Migration
    Office 365
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Email Deliverability
    Microsoft Outlook
    Email Support
  • $20 hourly
    • 4.9/5
    • (22 jobs)
    I love to support clients in any areas of Office 365 platforms ranging from ( Exchange Online, office 365 admin center management, SharePoint Online, OneDrive for Business, Active Directory, ADFS Setup, office suite application troubleshooting, and setup, on-premise Environment Setup, and Maintenance) I have the following Skills: * Excellent Troubleshooting Skills * Advanced knowledge of Exchange Online * Experience in SharePoint Online * Management and Troubleshooting Skype for Business Online, Microsoft Teams, and OneDrive. * Knowledge of Active Directory, ADFS, Setup, and Management of DNS * Advanced Knowledge of Windows PowerShell * Ability to work as an individual and also as a team * Management and Navigation of Office 365 Admin Center * Configuration of emails, Outlook profiles * Troubleshooting emails problems on Outlook Window and Mac Client Familiar Tools - LogMeIn | Team Viewer | Remote Desktop Connection | Test Connectivity | Message header Analyser | SaRA Tool and many more Area of Expertise - Windows 10 | Outlook | Active Directory| Azure AD Connect |Any Desktop related issue| Office 365| PowerShell | Linux | Mac Os | Hybrid Migration| Freebusy Calendaring | Exchange Server 2008, ES 2012 R2, ES 2016, ES 2019 | Outlook Migration| Email Security, Security, and Compliance | DNS Configuration | etc. When working on a project, my main focus is to achieve client satisfaction through quality work within budget and time. To ensure the proposed strategies are followed and to share status reports weekly or bi-weekly, or even daily in some cases to run things smoothly. Thank you in advance for your time and consideration. I Look forward to working with you soon. Best regards, Muhammed Ahmodu
    Featured Skill MS Office 365
    Microsoft Azure SQL Database
    Office Administration
    Microsoft Windows PowerShell
    Microsoft Office
    DNS
    Office 365
    Microsoft Exchange Online
    Technical Support
    Microsoft SharePoint Administration
    Microsoft Teams
    Email Support
    Online Chat Support
    Phone Support
    Tech & IT
  • $20 hourly
    • 4.8/5
    • (20 jobs)
    I have hands-on experience in SharePoint and OneDrive administration with basic knowledge in Microsoft Teams, Exchange Online & On-Prem, coupled with other Office 365 apps. Additionally, I am proficient in server management, VEEAM, VERITAS, and backup solutions. My skill set extends to VMware and Hyper-V for virtualization needs. I am also adept at troubleshooting technical problems that everyday users face using these technologies, with knowledge of Microsoft Active Directory Domain Services (ADDS), Active Directory Federation Services (ADFS), Windows Server Operating Systems, Azure Active Directory, AD-Connect, Windows PowerShell, and Microsoft Outlook. I am great at troubleshooting issues and also a good listener.
    Featured Skill MS Office 365
    Digital Marketing
    Google Analytics
    Adobe Analytics
    Google Ads
    WooCommerce
    Shopify
    WordPress
    Microsoft Outlook
    Microsoft Exchange Online
    Microsoft OneNote
    Microsoft Office
    Bitrix24
    Microsoft SharePoint
    Office 365
    Microsoft Azure
  • $20 hourly
    • 5.0/5
    • (10 jobs)
    I am a Microsoft office 365 technical support engineer who analyzes, troubleshoot and resolve technical problems with office 365 workloads like SharePoint online, OneDrive online for business, Microsoft Teams and Exchange online. I can also administer office 365 as well.
    Featured Skill MS Office 365
    End User Technical Support
    English
    Troubleshooting
    Email Support
    Microsoft SharePoint Administration
    Microsoft Azure
    Ticketing System
    Customer Support
    Office 365
    Phone Support
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft SharePoint
    Microsoft Windows PowerShell
  • $20 hourly
    • 5.0/5
    • (20 jobs)
    Support Engineer with a passion for providing world-class technical support. Extensive technical skills and effective customer management abilities. I enjoy listening to customers’ queries, understanding, empathizing, and finally resolving existing issues.
    Featured Skill MS Office 365
    Microsoft SharePoint Administration
    Troubleshooting
    Customer Experience
    Microsoft Office
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft Active Directory
    Microsoft Windows
    Office 365
    Microsoft Exchange Server
  • $20 hourly
    • 5.0/5
    • (11 jobs)
    Detailed, professional and enthusiastic support engineer with a vast knowledge of support working with over 800 administrators and providing classic, topnotch assistance in resolving enterprise issues from Active directory, AADConnect, Office 365, Exchange online Azure active directory and great powershell prowess to solve technical issues.
    Featured Skill MS Office 365
    Microsoft Azure
    Office 365
  • $5 hourly
    • 5.0/5
    • (7 jobs)
    A skilled IT Service professional, a multi-talented individual experienced in managing and delivering innovative IT solutions and services. I am a cloud solution support engineer with a proven ability to administer Office 365 Tenant, resolving technical and non-technical issues efficiently and swiftly. I am also a group-oriented person who achieves success with teams by building morale and maintaining teams' self-confidence to achieve more. I am perfectly ready to help you with all your tasks and projects. My Skills includes but are not limited to: >Administration and support for Office 365, Microsoft Exchange Online, SharePoint Online, OneDrive and Teams >Documentation of Projects >Customer Support >Service Delivery >Azure >PowerShell >Application Support >Security and complaince >Training
    Featured Skill MS Office 365
    Microsoft Exchange Server
    Microsoft Teams
    Microsoft Exchange Online
    Office 365
    Microsoft SQL Server
    Ticketing System
    Microsoft Azure
    Email Security
    Microsoft Outlook
    Microsoft Project
    Customer Support
    Microsoft SharePoint
    Microsoft Active Directory
    Technical Support
  • $20 hourly
    • 5.0/5
    • (7 jobs)
    I am a Performance driven and Skilled IT Technical Support Professional who has successfully assisted end-users with diverse computer system functions such as Software/Hardware Installation and Upgrade, Troubleshooting, Configuration, Network Maintenance, Mobile App Support and Peripheral Equipment problems. I have provided constant and reliable Back-end support to customer’s transaction difficulties Familiar with security standards and usability optimization. As a Cloud Support Engineer, I supports Microsoft Azure cloud Technology, Microsoft 365 and has provided support to organizations in over ten countries inclusive of the United States of America, United Kingdom, United Arab Emirate, Canada, Germany, India, Netherland, mentioning a few. I am also skilled in Office 365, Exchange online with proven track records.
    Featured Skill MS Office 365
    Microsoft Active Directory
    IT Management
    Microsoft Exchange Online
    Microsoft Teams
    Technical Support
    Microsoft SharePoint
    Computer Hardware Installation
    Computer Hardware Design
    Office 365
    Computer Hardware
    Computer Skills
    Data Entry
  • $15 hourly
    • 5.0/5
    • (17 jobs)
    A passionate, self-driven and motivated Technical Support Engineer with vast experience in computer networking and Office 365 support. I have over 5 years experience supporting customers remotely and on-site with proven success working in high-volume, 24x7 technical call centers. Employing soft skills and able to explain technical solutions to non-technical customers as well as going above and beyond to ensure customer satisfaction with every support ticket. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues and always seek to meet and exceed customers' expectations. What can I offer you? • End-user support • In-dept technical troubleshooting • Remote support • Soft skills • Microsoft Exchange Online • Microsoft SharePoint Online • Microsoft Office 365 • Mail flow • Adaptability to work independently and part of a team • Azure Identity • Deployment of Microsoft Azure Information Protection • Outlook Support & Troubleshooting • Exchange Online security related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) • Security and Compliance • Active Directory • Data Migration • OneDrive & Teams troubleshooting • Support and Operations • Passion for technology and learning. • Excellent Communication skills (spoken and written)
    Featured Skill MS Office 365
    Customer Service
    Office 365
    Email Support
    Technical Support
    Email Deliverability
    Helpdesk
    Microsoft Teams
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Exchange Online
    Email Security
    Microsoft SharePoint Administration
    Microsoft Windows PowerShell
  • $15 hourly
    • 4.9/5
    • (9 jobs)
    Hi, I’m Seun, a versatile, tech-savvy professional with 5+ years of experience delivering high-quality support across SaaS, IT, customer service, and creative projects. Whether you're launching a new product, streamlining support systems, or enhancing customer experience, I bring a unique blend of technical knowledge, administrative efficiency, and creative flair to help your business run smoothly. Reliable, high-quality service backed by real-world results. Got tech challenges? I’ve got you covered. From eliminating malware and troubleshooting network issues to setting up printers and resolving driver conflicts, I bring hands-on IT support expertise that keeps your operations running smoothly. Beyond IT, I handle sales administration, database management, and virtual assistance, ensuring seamless behind-the-scenes operations. With a keen eye for design, I create compelling visuals using Canva and optimize content through SEO-driven writing. Managing backend WordPress sites is second nature. I navigate plugins, themes, and configurations with ease. Plus, I’m confident working with GitHub for repository management to keep development workflows on track. Why hire me? - Quick, clear, and timely communication. - Proactive updates without needing constant follow-ups. - Commitment to delivering quality work efficiently. - Trustworthy, down-to-earth, and professional approach. - Strong emotional intelligence (EQ) alongside technical know-how. - A focus on understanding end-user needs with thorough testing. - Business acumen to add immediate value to your project Here are skills & expertise I offer: ✅ Application Support Engineer: - Managing hosting sites, maintaining GitHub repositories - User application and plugin testing - WordPress website management, SaaS platforms, PHP/HTML - Issue tracking and bug documentation ✅ Virtual Personal Assistance with IT Experience: - Skilled with Asana, Slack, Trello, ClickUp, Notion, Zoom, Google Meet, Outlook, Microsoft Teams ✅ Product Listing, Sales Admin Assistance, Order Processing: - Enhancing product visibility, accurate sales order processing - Experience with Shopify, WooCommerce for eCommerce ✅ Customer Service (Live Chat, Phone, Email): - Technical and non-technical support with strong client satisfaction - English proficiency (IELTS verified on Upwork) - Efficiently resolving 40-50+ tickets daily via HelpScout, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud - Organizing and managing inboxes (Gmail, Outlook, Zoho Mail) ✅ Admin, Sales Support, Graphic Design: - Troubleshooting Microsoft 365, Windows, Mac OS - CRM and ticketing tools: MS Dynamics 365, Zoho CRM, HubSpot CRM, SAP ERP - Communications via Slack, Discord, Zoom - Sales order raising and reporting analysis - Graphic design using Canva, Adobe Illustrator, Photoshop, Figma ✅ Data Visualization and Analysis: - Excel, Power BI, Google Sheets, Tableau - Data entry and management. ✅ WordPress Article Writing and SEO Optimization: - SEO tools like RankMath, UberSuggest, AIOSEO, Ahrefs - Content writing and editing with Grammarly ✅ Document Conversion and AI Tools: - PDF to Word/Excel conversion with Adobe Acrobat, Smallpdf - AI proficiency in ChatGPT, LexisNexis, Claude AI, Perplexity AI, Midjourney ✅ Video Editing and Presentation Design: - Video editing with CapCut - YouTube content creation, captioning, thumbnail design - Presentations using PowerPoint, Gamma I guarantee prompt responses, high-quality work, on-time delivery, and a commitment to excellence. My mission is to enhance your customers' experience and ensure your complete satisfaction. Feel free to reach out with any questions or project details, I’m here to help! Best regards, Oluwaseun Portfolio link: gbemile97.github.io/seunbanky-github.io/
    Featured Skill MS Office 365
    Sales
    SaaS
    Asana
    WordPress
    WordPress Plugin
    WordPress Website
    Google Docs
    Data Entry
    Customer Support
    End User Technical Support
    Office 365
    Data Analysis
    Technical Support
    Microsoft Power BI Data Visualization
    System Administration
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