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  • $30 hourly
    • 5.0/5
    • (9 jobs)
    Hello! My name is Joseph. With a mix of tech know-how, a knack for comprehensive administrative & customer support, and detailed experience in cybersecurity, I believe I can bring a unique perspective to your team. Being a self-starter, I thrive in fast-paced environments and can swiftly learn new processes. I am well-versed in agile setups and take pride in my in-depth project management skills. Motivated and hardworking, I ensure my work is detailed and thorough. Please see my experience below for a detailed breakdown of my past experience, but to recap, in my recent position at Pattern Inc. as an IT Support Specialist (Tier 2) I managed all technical help requests for the factory and all 50+ employees, ensuring production stayed on schedule and proactively maintained an efficient work environment. At Digital Factory as a Network Analyst, I excelled in analyzing cyber threats and implementing effective solutions, showcasing my ability to navigate complex technical landscapes. My time as a IT Support Specialist at Everise equipped me with the skills to manage technical support for a variety of clients through Salesforce while delivering top-notch customer service. Additionally, my role as a Help Desk Support at Best Buy emphasized collaborative team environments and providing technical assistance. As a freelance Virtual Administrative Assistant, I've been the go-to person for project management, IT support, and even social media management. In addition to my administrative prowess, I have delved into the realm of cybersecurity through formal education, acquiring a well-rounded skill set. This unique combination of skills makes me an ideal fit for projects with multifaceted responsibilities. My ability to tailor my expertise to meet the specific needs of each client ensures that I can adeptly navigate and contribute to a wide range of projects. Furthermore, my background in IT support has honed my skills in client communication and support. I am exceptionally skilled in fostering positive client relations, drawing on my experience to address concerns and provide solutions effectively. This expertise positions me to seamlessly contribute to projects that require a strong client-focused approach, complementing my versatile skill set.
    Featured Skill Network Security
    Cybersecurity Management
    Information Security
    Network Engineering
    Tech & IT
    Computing & Networking
    Technical Project Management
    Python
    System Security
    CSS
    Microsoft Windows
    Kali Linux
    Problem Solving
    Penetration Testing
    Linux System Administration
  • $45 hourly
    • 5.0/5
    • (4 jobs)
    🌟 IT Solutions Expert | Networking | Systems Administration | Cybersecurity | Cloud 🎓 Certified IT Professional | 15+ Years of Helping Businesses Secure & Scale Technology Hello, I'm Mike! 🙋🏻‍♂️ With over 15 years of IT expertise, I specialize in helping businesses secure, optimize, and scale their IT infrastructure. From networking and cybersecurity to cloud migrations and system administration, I design and implement scalable, secure, and cost-effective IT solutions that align with your business needs. While I am new to Upwork, my extensive industry experience ensures that I bring a wealth of knowledge and proven strategies to every project. I am committed to delivering exceptional results and building strong, trust-based relationships with my clients. Need a network overhaul, cloud migration, security hardening, or systems administration support? I provide customized, results-driven IT solutions tailored to your unique needs. Industry Certifications: 📜 Cisco CCNP, CCNA 📜 CompTIA Security+, Network+, A+ 📜 Extreme Certified Professional 📜 Microsoft Certifications 📜 Citrix Virtual Apps & Desktops 📜 Meraki Solutions 📜 Linux Foundations Key Skills & Expertise: 🛠 IT Infrastructure & Systems Administration ✅ Server Administration: Active Directory (AD), DNS, DHCP, File Share, Exchange, Group Policy, Remote Desktop ✅ Storage Solutions: Nimble, Dell ✅ Operating Systems: Windows, macOS, Linux ✅ Virtualization: Hyper-V, VMware ✅ Cloud Platforms: Microsoft Azure, AWS ✅ Microsoft 365 Administration: Office Apps, Teams, Copilot, Exchange, OneDrive, SharePoint, Defender ✅ Microsoft Licensing: 365, SPLA, Non-Profit, Education ✅ Email Migrations 🌐 Networking & Security ✅ Networking: Cisco, Extreme Networks, Aruba, HP, Dell ✅ Wireless: Meraki, Extreme Networks, Cisco, Ubiquiti ✅ Firewalls & Security: SonicWALL, FortiGate, WatchGuard ✅ VPNs & Access Control: SSL/Site-to-Site/IPSec, Encryption, MFA/2FA, Zero Trust (Zscaler) ✅ Cybersecurity Solutions: SentinelOne, Huntress, Bitdefender, Microsoft Defender, Sophos, OpenDNS ✅ Email Security: Barracuda, Proofpoint, Microsoft 365, SonicWALL ✅ Vulnerability Assessment: Internal & External ✅ Physical Perimeter Security 📊 IT Monitoring, Backup & Recovery ✅ Network Monitoring & Troubleshooting: SolarWinds, PRTG, Wireshark, LibreNMS ✅ Backup & Disaster Recovery: Veeam, StorageCraft, Acronis, Carbonite ✅ Business Continuity & High Availability: Incident Response, Redundancy Planning 📞 Unified Communications & VoIP ✅ VoIP Solutions: Mitel, RingCentral, Zoom, Dialpad, Microsoft Teams, GoTo Connect, Sangoma, Yealink ⚙️ IT Management & Automation ✅ Remote Monitoring & Management (RMM): N-Able, Kaseya, ConnectWise ✅ Mobile & Endpoint Management: Intune, Meraki Systems Manager ✅ Asset Lifecycle & Patch Management ✅ Scripting & Automation: PowerShell, Batch Scripting 📜 Compliance & Governance ✅ Industry Regulations & Compliance: SOC, NIST, PCI DSS, HIPAA ✅ Managed Services & Security Provider Expertise 🎯 Project Management & Training ✅ Project Management & Engineering ✅ User & Security Awareness Training: Phishing/Vishing Simulations, Password Management, Malware/Ransomware awareness, KnowBe4 Sector Experience: ☑️ Business & Professional Services: Law Firms, Accounting, B2B, Advertising & Marketing ☑️ Finance & Real Estate: Banking, Investment Services, Mortgage, Insurance ☑️ Public Sector & Education: Government, Law Enforcement, Social Services, Public Schools ☑️ Healthcare & Non-Profit: Healthcare, Non-Profit, Emergency Services ☑️ Retail & Hospitality: Retail, Hotels & Resorts, Fine Arts ☑️ Technology & Manufacturing: IT, Cybersecurity, Cloud, Manufacturing, Automotive ☑️ Trade & Logistics: Plumbing, Construction, Oil & Gas, Renewable Energy, Freight, Warehousing Let’s connect and take your IT infrastructure to the next level—securely, efficiently, and strategically!
    Featured Skill Network Security
    Cybersecurity Management
    Threat Detection
    Email Security
    Disaster Recovery
    Backup
    Office 365
    Firewall
    Server Virtualization
    Troubleshooting
    IT Consultation
    IT Project Management
    System Administration
    Network Engineering
  • $75 hourly
    • 0.0/5
    • (1 job)
    Steven is a well versed and seasoned Security Engineer holding over 5 years of experience in leading Information Security companies. Steven has held the following roles within Information Security teams: -Security Analyst -Security Engineer / Architect -Security Consultant Steven has played a major role in planning and leading the implementation of SIEM and EDR detection and response capabilities at companies as large as IBM. Steven has demonstrated the ability to quickly pivot into new fields of practice including most recently DevSecOps and SRE work to support the secure development of CI/CD pipelines, Docker and Kubernetes architecture and secure image factories. Steven currently works as a Security Engineer focusing on DevSecOps and Detection and Response capabilities in a lead role. Happy to help companies achieve goals from Security Architecture planning to SOC2 and GRC consulting!
    Featured Skill Network Security
    Docker
    Cloud Security Framework
    Computing & Networking
    Computer Network
    Cloud Computing
    Linux
    Cloud Security
    Training
    Incident Response Plan
    Nessus
    Information Security
  • $70 hourly
    • 5.0/5
    • (2 jobs)
    Hire me today for all your cybersecurity needs before it's too late! I will not respond to requests to hack into social media accounts. CERTIFIED INFORMATION SECURITY MANAGER CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL PENTEST+ CERTIFIED ETHICAL HACKER SECURITY+
    Featured Skill Network Security
    Ethical Hacking
    Network Penetration Testing
    Cloud Computing
    Antivirus & Security Software
    Web App Penetration Testing
    Computer Network
    Security Engineering
    Information Security
    Malware Removal
  • $16 hourly
    • 5.0/5
    • (2 jobs)
    Objective: Dedicated and results-oriented professional with a proven track record in leadership, operations management, and customer service. Seeking a challenging role that leverages my diverse experience and fosters continuous growth and development.
    Featured Skill Network Security
    Ansible
    Microsoft Azure
    Linux System Administration
    Microsoft Active Directory
    WordPress
    Python
    VMWare
    Network Administration
    Cloud Architecture
    Cloud Computing
    MySQL
    System Configuration
    Docker
    Configuration Management
  • $65 hourly
    • 0.0/5
    • (0 jobs)
    Experienced System Administrator with a strong background in managing Linux-based environments, including RedHat, CentOS and AlmaLinux. Proficient in system administration, virtualization, automation, and security best practices. Adept at troubleshooting, optimizing server performance, and implementing high-availability solutions. Skilled in scripting (Bash), configuration management (Ansible, Puppet), and networking (TCP/IP, DNS, Firewalls). Proven track record of integrating acquired infrastructures, managing large-scale migrations, and improving system efficiency through automation and best practices. Committed to streamlining operations, enhancing security protocols, and leading technical teams. System Administrator III Jun 2023 - Feb 2025 · 1 yr 9 mos ● Spearheaded the seamless migration of 100,000+ accounts, minimizing downtime and optimizing performance. ● Automated infrastructure processes using Ansible, reducing manual workload by 40%. ● Strengthened system security by implementing advanced monitoring and proactive threat mitigation strategies. ● Optimized server performance, increasing efficiency by 30% through resource allocation improvements. ● Partnered with cross-functional teams to streamline the integration of legacy systems into modern infrastructure. Tools Used: Ansible, Agile, Notion, Confluence Admin, Jira Admin, Veeam, AWS, VMware, VHI. System Administrator III Jun 2016 - Jul 2023 · 7 yrs 2 mos ● Designed and deployed high-availability Linux environments, improving uptime and reliability by 35%. ● Developed internal documentation, reducing onboarding time for new hires by 50%. ● Led a four-member technical team, successfully managing multi-brand technical operations across enterprise platforms. ● Enhanced virtualization efficiency by 25% through optimized VMware and Proxmox configurations. ● Provided expert-level troubleshooting, reducing issue resolution time by 45% through process automation. Tools Used: Plesk, cPanel, Proxmox, VZ/Virtuozzo, VMware, GSuite, Google Admin, Terraform, Palo Alto, Cisco ASA. cPanel Technical Analyst Jan 2013 - May 2016 · 3 yrs 5 mos ● Delivered first-class technical support for software, networking, and Linux administration issues. ● Monitored and optimized production systems, improving service reliability and performance. ● Identified software bugs, collaborated with developers, and implemented mitigation strategies. ● Provided in-depth technical troubleshooting for cPanel, Apache, MySQL, and other core services. Tools Used: Apache, MySQL, Tomcat, Exim, BIND/Named, AWS, GDB, strace, Cloudflare. Linux System Administrator Mar 2010 - Dec 2012 · 2 yrs 10 mos ● Managed 325+ servers, implementing automation strategies that reduced manual configuration efforts by 50%. ● Deployed security policies that reduced exploit incidents by 40%, ensuring regulatory compliance. ● Developed backup and disaster recovery plans, improving system resilience and reducing downtime. ● Trained and mentored junior system administrators, enhancing team performance and skill development. ● Enhanced system monitoring using Icinga and Nagios, leading to a 35% reduction in critical failures. ● Managed the Network Operations Center (NOC). ● Data Center Emergency response, escorting clients, supplying provisions, remote hands, monitoring, cabling and hardware installation. Tools Used: Puppet, Ansible, Icinga, rSnapshot, Veeam, R1Soft, VZ/Virtuozzo, Kubernetes. Customer Service Representative Feb 2008 - Mar 2010 · 2 yrs 2 mos ● Provided technical support and customer relations services, including responding to inquiries received via telephone, email ticketing system, and direct email communication. ● Facilitates communication and understanding between system administrators and clients by translating technical jargon into accessible language and vice-versa. ● Experience utilizing Microsoft 365, Google Workspace, and proprietary software applications. ● Experience maintaining and supporting widely used open-source applications for both internal operations and customer-facing solutions. Tools Used: cPanel, Plesk, Virtuozzo, OpenVZ, Ruby, Puppet, CentOS, RedHat Enterprise Linux, PHP, Perl, Icinga, Nagios, Apache, MySQL, DNS/BIND, DNS Clustering. Senior Web Designer Feb 2009 - Jan 2010 · 1 yr ● Developed and designed complete websites, from initial concept to final graphic design ● Developed wireframes to guide website development. ● Partnered with SEO and marketing product managers to tailor digital campaigns and oversaw the creation and administration of all digital assets per product. ● Created, and maintained web content in accordance with SEO and marketing specifications. ● Designed, created, and enhanced visual content for social media, digital advertising, and traditional advertising. ● Researched, acquired, and adapted stock photography to align with marketing messaging. ● Documented testing and provided on-demand web maintenance, content management, and support.
    Featured Skill Network Security
    Web Host Manager
    cPanel
    Network Administration
    Linux System Administration
    System Automation
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