Hire the best Online Community Managers in Illinois

Check out Online Community Managers in Illinois with the skills you need for your next job.
  • $55 hourly
    👋 I may be new to UpWork, but I'm not new to Marketing. I am a creative and innovative Fortune 500 and former United Nations marketer with 6+ years experience as a Social Media Strategist and Communications Specialist. 📱I'm seeking clients who need social media content creation and management, as well as copywriting, strategy development, email marketing and more. 🏆 When I have a goal, I use creativity, data and sheer will to achieve it. If you're intrigued, let's chat. 📍 I'm currently residing in Chicago, IL. SKILLS Social Media Management | Content Creation | Community Engagement | Data-Driven Marketing | Influencer Collaboration | Brand Strategy | Copywriting | SEO | Project Management | Graphic Design | KPI Tracking | Marketing Automation | Public Relations | Negotiation | Content Marketing | Influencer Management | Blog Writing TECHNOLOGY AND SOFTWARE Adobe Creative Suite | Sprout Social | HootSuite | LinkedIn Recruiter | Later | Google Suite | Slack | AirTable | Microsoft Office | Canva | Google Analytics | CRM (Salesforce) | Social Media Platforms: X (Twitter), Instagram, LinkedIn, TikTok, YouTube, Facebook | MarketMuse | Oktopost | SEMRush | Mailchimp | Convert Kit EDUCATION M.A., Master’s in International Relations | Geneva School of Diplomacy | Geneva, Switzerland B.A., Bachelor’s in Philosophy, Minor in Hispanic Studies | UNC | Chapel Hill, North Carolina CERTIFICATIONS Google Data Analytics Certificate - 2023 Google Project Management Certificate - 2023 Google Digital Marketing & e-Commerce Certificate - 2022 SheCodes Basic HTML/CSS/Javascript Certificate - 2021 The Founder Institute - 2018 LANGUAGES English (Native), Spanish (Fluent), French (Proficient)
    Featured Skill Online Community Management
    Video Editing & Production
    Content Marketing
    Content Creation
    Community Management
    Social Media Strategy
    Social Media Management
    Copywriting
    Influencer Marketing
    Growth Strategy
    Adobe Creative Suite
    Search Engine Optimization
    Graphic Design
    Social Media Marketing
  • $15 hourly
    I can help you build your Discord Server, your vision towards instant possibility, let us make everything easier for you :) Also, let me be your Discord Moderator/Chatter/Community Manager. My team and I specializes in organic chats as well as hype the gen-chat. We have different skillsets with knowledgeable chatters and moderators. This is my new interest since communication is life for me. I love the role of managing, moderating a community and engaging with my audience as I market my product at its best. I love being involved in Green Projects, Charity Projects, Gaming Projects and of course the NFT and Crypto life! I also have been teaching ESL to Korean, Japanese, Taiwanese and Vietnamese students in all ages. Helping them with their accent, intonation and pronunciation is my best asset. I make it simple and efficient.
    Featured Skill Online Community Management
    Telegram
    Communications
    Community Engagement
    English Tutoring
    Blockchain, NFT & Cryptocurrency
    Community Management
    Community Moderation
    Administrative Support
    Voice Recording
    Community Outreach
    Online Chat Support
    Discord
  • $20 hourly
    Over 70% of customers recommend a brand after a positive social media experience. That’s the kind of impact I focus on as a social media manager. With nearly 7 years of experience in social media marketing, I help brands grow their audience authentically and build meaningful connections — without relying on paid ads. I combine my skills as a social media content creator, social media strategist, social media designer, and social media video editor to build a well-rounded and effective online presence for your brand. From creating engaging content to designing visuals and applying thoughtful strategies, I aim to deliver what your audience needs to stay connected. If you want someone who understands strategy, creativity, and community building — you’re in the right place. Here’s what I can assist you with: ✔️ Build optimized and attractive social media profiles ✔️ Create and schedule original, high-quality content ✔️ Use proven hashtag strategies to increase reach ✔️ Grow your audience organically and steadily ✔️ Foster genuine customer engagement that encourages loyalty I specialize in Instagram and Facebook — the leading platforms — but also have experience with Twitter, LinkedIn, Pinterest, and TikTok. Whether you need consistent content, a brand refresh, or reliable account management, I’m ready to support your goals. Click “Invite to Job” or “Send a Message.” I’d be glad to learn more about your needs and discuss how we can grow your social media presence together. 📩 Open slots: 2 retainer clients for June 2025
    Featured Skill Online Community Management
    Social Media Design
    Copywriting
    Social Media Strategy
    Facebook
    Instagram
    LinkedIn
    Video Editing
    Canva
    LinkedIn Marketing
    Instagram Marketing
    Community Management
    Content Creation
    Social Media Marketing
    Social Media Content Creation
    Social Media Management
  • $80 hourly
    Digital Activist & Social Media Strategist With over a decade of experience in digital marketing and distributed organizing, I specialize in developing impactful digital strategies that foster social change. My expertise lies in combining a social justice foundation with data-driven insights to create campaigns that engage and mobilize communities. From growing social media audiences to managing high-impact digital campaigns, I am passionate about using digital platforms to drive meaningful action and build a more just and sustainable world.
    Featured Skill Online Community Management
    Web Analytics
    Analytics
    Content Calendar
    Email Marketing
    Email Campaign
    Email & Newsletter
    Content Analysis
    Content Creation
    Community Management
    Community Engagement
    Social Media Ad Campaign
    Social Media Account Setup
    Digital Marketing Strategy
    Digital Marketing
    Social Media Strategy
  • $50 hourly
    I’m a professional life coach dedicated to helping people break through limiting beliefs and gain clarity. My coaching focuses on creating deep connections and giving clients the confidence and tools to build meaningful relationships, both personally and professionally. With over a decade of experience living in Spain, I use neuroscience-backed techniques to guide individuals through career transitions, mindset challenges, and life changes. Whether you're changing careers, launching a business, or setting boundaries to avoid burnout, my coaching is practical, results-driven, and personalized. With a background in community management and executive education, I’ve always worked closely with people. What sets me apart is my reliability, warmth, and authenticity. I’m committed to helping clients unlock their full potential and create lives that feel aligned with who they truly are.
    Featured Skill Online Community Management
    Bilingual Education
    Health Coaching
    Executive Support
    Microsoft Office
    Cultural Adaptation
    Time Management
    Community Engagement
    Community Management
    Problem Resolution
    Organizational Plan
    Active Listening
    Career Coaching
    Life Coaching
    Coaching
  • $50 hourly
    I'm a former educator that is keen to write essays (any kind), articles, blog posts, novels, research, and more. - Full project management from start to finish. - Communication is important, let's stay in touch.
    Featured Skill Online Community Management
    Article Writing
    Blog Writing
    Essay Writing
    Creative Writing
    Customer Service
    Phone Communication
    Community Management
  • $100 hourly
    I'm a lifelong educator with years of experience as a small business owner and nonprofit executive. As a design thinker, I support organizations and businesses looking to innovate and center their users and teams. My offerings include, but are not limited to: - Learning and development for individuals and teams of all sizes - Curriculum creation for students, educators, HR departments, and more - Strategic planning - Design sprints and human-centered design strategy - Systems and structures audits and development plans - Board management
    Featured Skill Online Community Management
    Strategy
    Strategic Planning
    Small Business Administration
    Nonprofit
    Nonprofit Organization
    Nonprofit Industry Consulting
    Elearning
    Elearning Design
    Workshop Facilitation
    Team Facilitation
    Community Management
    Facilitation
    Curriculum Development
    Curriculum Design
  • $45 hourly
    WORK EXPERIENCE SOFT SKILLS Microsoft excel, word press TOWER TECHNICIAN SUMMARY Ability to oversee personnel and operational training to meet industry needs. Intelligent, well organized work ethics. Excellent and insightful decision-making abilities with sound judgement.
    Featured Skill Online Community Management
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $45 hourly
    Helton Runyon Motivated dedicated team player looking for an opportunity with a growing organization. Experienced Veteran with experience in petroleum management and organizational operations, excelling in positions of successively increasing responsibility. Results oriented team member who excelled in working with others and accomplishing task given. Experienced with a proven track record in records management for petroleum operations. Skilled technical writer in development and review of work instructions, flowcharts, SOPs, procedures, and plans. Outstanding communication skills, experience in leadership, team building, conflict, and change management, planning and execution of present and future operations, and decision-making. Noted for the ability to motivate others through executable plans to increase production through teaching, mentoring, and development. Competencies include the following: Process Improvement Team Development Communication
    Featured Skill Online Community Management
    Community Management
  • $35 hourly
    Summary Detail-oriented sales and education professional with a confident, direct approach and a unique ability to adapt to a variety of personalities, customer needs, and buying styles. Committed to uncovering root causes of client and customer issues and resolving them effectively by leveraging available resources. Offers a strong background in sales management, customer service, education, administration, and fundraising. Bilingual in Armenian and Arabic.
    Featured Skill Online Community Management
    Community Management
    Phone Communication
    Customer Service
  • $55 hourly
    .• Food & Vendor Coordination: Proven track record sourcing and contracting with food, equipment, and entertainment vendors across the Chicagoland area. • Community-Focused Planning: Comfortable working with diverse groups, volunteers, and community partners. I bring an inclusive, respectful approach to collaboration. • Catering & Event Execution: Over a decade of experience creating and serving food that brings people joy, paired with hands-on event management and setup. Product Development and Commercialization.
    Featured Skill Online Community Management
    Community Management
    Event Planning
  • $35 hourly
    👋🏾 Hi, I’m Avia — a seasoned Customer Support Specialist with over 5 years of experience helping startups scale their service operations while keeping customer satisfaction high. I specialize in: Email, Phone & Chat Support Tier 1 & Tier 2 Technical Troubleshooting Root Cause Analysis & Escalation Handling CRM tools like Zendesk, Salesforce, Kustomer & more Process Documentation & Customer Education I’ve worked in fast-paced environments like tech startups, airlines, and subscription-based companies—managing 50+ inquiries a day, maintaining 95%+ CSAT scores, and reducing repeat issues through smart workflows. Clients love working with me because I’m clear, calm under pressure, and always looking for ways to improve systems—not just put out fires. Whether you need help with customer service, technical support, or building scalable support systems—I’ve got you. Let’s make your customers feel supported and seen.
    Featured Skill Online Community Management
    Social Media Engagement
    Community Management
    Chat & Messaging Software
    Email
    Kustomer
    Slack
    Salesforce
    Zendesk
    CRM Software
    Customer Support
    Technical Support
    Phone Communication
    Customer Service
  • $70 hourly
    Objective Law enforcement professional with 25+ years of investigative, supervisory, and crime scene documentation experience. Proven ability to manage digital documentation, train teams, and ensure compliance. Seeking part-time or remote roles in investigations, or compliance.
    Featured Skill Online Community Management
    Customer Service
    Technical Support
    Phone Communication
    Community Management
  • $75 hourly
    MORE ABOUT ME With extensive experience in the customer service industry, I bring a strong focus on detail, engagement, and adaptability to every role. I am deeply passionate about youth development and community empowerment. My goal is to leverage the skills and expertise honed throughout my career to secure a leadership position where I can make a meaningful impact and provide dedicated service to the community.
    Featured Skill Online Community Management
    Customer Service
    Phone Communication
    Community Management
  • $35 hourly
    Experienced Recruiter and Insurance Agent specializing in sourcing talent for agency roles. Proficient in utilizing ATS and CRM systems, skilled in onboarding processes, and holding multiple insurance-related sales roles.
    Featured Skill Online Community Management
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    I have more than two years of experience in the world of hospitality and tourism, I am capable of performing in any assigned role, responsible, creative and proactive
    Featured Skill Online Community Management
    Techno
    Graffiti
    Customer Service
    Server
    Technical Project Management
    Technical Support
    Community Management
    Phone Communication
    Problem Resolution
  • $15 hourly
    ⭐⭐⭐⭐⭐ “I had an exceptional experience working with Jonathon from start to finish. The communication and ability to accommodate my own personal vision have been top-notch. I highly recommend for anybody looking to expand their business.” Hello! My name is Jonathon Jacome, and I am a co-founder of Jacome Ventures, a successful digital marketing agency. I bring years of hands-on experience in transforming brands through strategic social media management and content creation. My team and I have worked with many companies and clients worldwide including:  ✅ Yuool USA (Forbes 30 under 30) ✅ Oro Azul Tequila (~$300k Evaluation)  ✅ University of Illinois in Urbana-Champaign ✅ KPMG Advisory (~20 Billion Estimated Revenue per Year) ✅ PIE App (~$1 million Evaluation) ✅ Over 20 clients served worldwide  🌎  ⭐Here’s what I can bring to your project⭐ ✅ SOCIAL MEDIA MANAGEMENT Content Creation Account Set-up Caption Copy Hashtag Curation Scheduling Content Influencer Marketing Strategy Development Weekly Reporting ✅ PLATFORMS Instagram Facebook Tiktok ✅ CONTENT CREATION Social Media Content Photo + Video Instagram Stories Instagram Highlights Custom Content Calendar ⭐Why you should choose me over other freelancers⭐ ✅Client Reviews: I focus on providing value to all of my clients and earning their TRUST. ✅Over-Delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW" ✅Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients. ✅Resilience: reach out to any of my current or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. ✅Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understanding all situations with empathy, and genuinely wanting to improve my client's situations. 🏆Reviews and feedback from trusted clients 🏆 “Jonathon made expanding on ideas and bringing visions to life seamless. With their fast turn around time and attention to detail, it made for a partnership that could be trusted! I would recommend Jacome Ventures to any new brands looking to start expanding their image and likeness!” “Jonathon and Jacome Ventures were professional from start to finish. I appreciated the commitment, follow ups & fast turnaround for any changes to be made. Highly recommend for any business or artist looking for custom graphic designs.” “Jacome Ventures was a personable and professional company the entire design process. Not only did one of their representatives take the time to meet with me to discuss my personal vision for the design, they also made sure to incorporate design elements that were important to me. Would recommend them to anyone needing marketing and design support.”
    Featured Skill Online Community Management
    CapCut
    Canva
    Instagram
    Instagram Story
    Instagram Post
    Social Media Marketing
    Instagram Reels
    Community Management
    Influencer Marketing
    Social Media Marketing Strategy
    Social Media Content Creation
    Social Media Account Setup
    Social Media Management
  • $15 hourly
    ⭐⭐⭐⭐⭐ “I had an exceptional experience working with Nicolas from start to finish. The communication and ability to accommodate my own personal vision have been top-notch. I highly recommend for anybody looking to expand their business.” Hello! My name is Nicolas Jacome, and I bring years of hands-on experience in transforming brands through strategic social media management and content creation. My team and I have worked with many companies and clients worldwide including: ✅ Yuool USA (Forbes 30 under 30) ✅ Oro Azul Tequila (~$300k Evaluation) ✅ University of Illinois in Urbana-Champaign ✅ Balyasny Asset Management (~20 Billion Estimated Revenue per Year) ✅ Over 25 clients served worldwide 🌎 ⭐Here’s what I can bring to your project⭐ ✅ SOCIAL MEDIA MANAGEMENT Content Creation Account Set-up Caption Copy Hashtag Curation Scheduling Content Influencer Marketing Strategy Development Weekly Reporting ✅ PLATFORMS Instagram Facebook Tiktok ✅ CONTENT CREATION Social Media Content Photo + Video Instagram Stories Instagram Highlights Custom Content Calendar ⭐Why you should choose me over other freelancers⭐ ✅Client Reviews: I focus on providing value to all of my clients and earning their TRUST. ✅Over-Delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW" ✅Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients. ✅Resilience: reach out to any of my current or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. ✅Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understanding all situations with empathy, and genuinely wanting to improve my client's situations. 🏆Reviews and feedback from trusted clients 🏆 “Nicolas made expanding on ideas and bringing visions to life seamless. With their fast turn around time and attention to detail, it made for a partnership that could be trusted! I would recommend Jacome Ventures to any new brands looking to start expanding their image and likeness!” “Nicolas was professional from start to finish. I appreciated the commitment, follow ups & fast turnaround for any changes to be made. Highly recommend for any business or artist looking for custom graphic designs.” “Nicolas Jacome and his company Jacome Ventures was a personable and professional company the entire design process. Not only did one of their representatives take the time to meet with me to discuss my personal vision for the design, they also made sure to incorporate design elements that were important to me. Would recommend them to anyone needing marketing and design support.”
    Featured Skill Online Community Management
    CapCut
    Canva
    Instagram
    Instagram Story
    Instagram Post
    Social Media Marketing
    Instagram Reels
    Community Management
    Influencer Marketing
    Social Media Marketing Strategy
    Social Media Content Creation
    Social Media Account Setup
    Social Media Management
  • $40 hourly
    I am a Creative Director and Business Manager helping you to shine in your genius and bring your work into the world. I take care of all the details (while also focused on the big picture) so that you can focus on what you do best. I'm masterful at ... *Communication and writing *Implementing processes *Managing communities *Customer relations *Project management and tracking progress *Ideation -- bringing an idea to life and connecting things to create cohesion and order in the flow of your business
    Featured Skill Online Community Management
    Creative Direction
    Copywriting
    Community Management
    Brand Strategy
    Project Management
    Virtual Assistance
  • $25 hourly
    Hi there! I'm Maritza Payan, a bilingual professional passionate about helping entrepreneurs and businesses grow. With experience in social media management, administrative support, and Spanish tutoring, I can be the solution you’re looking for to take your projects to the next level. How can I help you? Social Media Management (Instagram, Facebook, TikTok, Etsy): * Creating engaging content and strategies to grow your audience. * Scheduling posts and analyzing performance metrics. * Customer support and profile optimization. Virtual and Personal Assistant Services: * Organizing calendars, emails, and daily tasks. * Conducting research and managing projects. * Professional communication in both English and Spanish. Spanish Tutoring: * Personalized lessons for all levels. * Improvement in grammar, conversation, and pronunciation. * Interactive and dynamic materials. I’m organized, creative, and dedicated to delivering results. My focus is on understanding your needs and offering practical solutions that save time and bring value to your projects. Why work with me? ⭐ I’m bilingual (English-Spanish), allowing me to connect with global audiences. ⭐ I have versatile skills across platforms like Etsy, Instagram, and management tools. ⭐ I love collaborating with clients who want to grow authentically and professionally. Let’s chat! I’m here to help you achieve your goals. 😊
    Featured Skill Online Community Management
    Artificial Intelligence
    Instagram Reels
    Etsy
    Set Up Etsy Site
    Instagram
    Social Media Content Creation
    Management Skills
    Manage Etsy Site
    Spanish Tutoring
    Teaching Spanish
    Virtual Assistance
    Social Media Account Setup
    Logo Design
    Customer Service
    Community Management
  • $20 hourly
    Soy Contadora Pública y Administradora de Empresas con más de 8 años de experiencia en finanzas y administración. He liderado equipos en áreas clave como la gestión de procesos contables, pagos a proveedores, nóminas y facturación. Mi experiencia también incluye la atención personalizada a clientes, proveedores y la gestión de personas. Mi enfoque profesional es optimizar procesos y asegurar la correcta administración de recursos financieros.
    Featured Skill Online Community Management
    Virtual Assistance
    Medical Transcription
    General Transcription
    Video Transcription
    Amazon Transcribe
    Transcript
    Audio Transcription
    Community Management
    Administrate
  • $35 hourly
    Hi, I’m Simón — a multidisciplinary creative based in Chicago, originally from Colombia. I’m a DJ and music producer passionate about electronic music, visual design, and building unique experiences that bring people together. My journey began in the world of design, where I studied Visual Design at Sergio Arboleda University. During that time, I discovered the power of storytelling through visuals, branding, and communication. I later joined Sócrates S.A.S. as a brand and logo designer, helping businesses craft strong, authentic identities that truly reflect who they are. Alongside design, music has always been a central part of my life. Since 2018, I’ve been developing my craft as a DJ and producer—spinning deep, energetic sets and experimenting with sound to create emotional, high-energy dance floors. I also founded Discoteka, a collective and event series that celebrates underground music and community culture. My work bridges sound, design, and strategy. Whether I’m mixing a set, building a brand, or managing content for social media, I approach every project with creativity, intention, and a deep respect for culture. Let’s connect—especially if you’re into building something bold, rhythmic, and unforgettable.
    Featured Skill Online Community Management
    Editing & Proofreading
    DJing
    Music Production
    Customer Service
    Community Management
    Social Media Content
    Brand Design
    Logo Design
    Design Mockup
  • $30 hourly
    Good customer service is a top priority for any industry. I provide a friendly and helpful environment for all my clients' customers who are seeking assistance in a variety of markets such as general technology, retail, phone support, IT, and more.
    Featured Skill Online Community Management
    Server
    Community Management
    Technical Support
    Customer Service
  • $25 hourly
    Providing excellent customer service and manager experience in the food industry since 2017: Seeking an opportunity in a professional administrative environment. * Great Customer Service/ Client Service/ Relationship Building * Excel at Multitasking Under Pressure * Great Teamwork and Leadership Skills * Detail Oriented * Excellent Organizational Skills * Computer Efficient in variety of POS, Customer Service Software Systems. * 2 years at home Daycare experience * Proficiency with learning management systems, online platforms, presentation software * Experienced restaurant worker * Paraprofessional license * FOID , Perc card & CCL * BASSET
    Featured Skill Online Community Management
    Community Management
    Technical Support
    Customer Service
    Phone Communication
  • $20 hourly
    I am an experienced and versatile customer service professional with a strong background in delivering exceptional support across various industries. In addition to my expertise in customer service, I specialize in technology, hospitality services, and security, bringing a well-rounded skill set that allows me to adapt quickly and provide high-quality service in diverse environments.
    Featured Skill Online Community Management
    Phone Communication
    Server
    Customer Service
    Community Management
  • $60 hourly
    I’m a professional organizer with a passion for creating clean, functional, and stress-free spaces. I specialize in decluttering and setting up personalized systems that help individuals and families maintain order and simplify their daily routines. My goal is to bring clarity and calm into every space I work with.
    Featured Skill Online Community Management
    Graffiti
    Community Management
    Phone Communication
    Server
    Customer Service
  • $13 hourly
    I'm a customer service professional with 4+ years' experience in retail, hospitality & remote support. Skills: - Phone & Chat Support | De-escalation Techniques - CRM Tools (Zendesk, Intercom – beginner-friendly) - Google Suite, Microsoft Teams, Slack - Fast Learner | Reliable | Inclusive & Respectful Communicator
    Featured Skill Online Community Management
    Chat & Messaging Software
    Live Chat Software
    Slack
    Microsoft Windows
    Microsoft Teams
    Microsoft Excel
    API
    Zendesk
    Technical Support
    Community Management
    Phone Communication
    Customer Service
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