Hire the best Online Community Managers in North Carolina

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$80 hourly
Maria C.
- 5.0/5
- (16 jobs)
*US-based, NC* *Top-rated* My clients say: "Working with Maria has been very easy. Communication, delivery, support. Everything was simply fantastic." Who am I? B2B Marketing Specialist with +10 years' experience and a BA in Business and Marketing. Ready to build & deliver the strategy that drives high-impact results for your business. Why choose me? I get it. You don’t need another flashy ‘marketing expert’. You need someone who understands what it’s like to be in your shoes - juggling goals, budgets, deadlines, and expectations - and who can quietly get on with the work that matters. Most businesses don’t fail because their product or service isn’t good enough. They fail because not enough people know they exist. Marketing isn’t a luxury. It’s essential. But you don’t have the time to figure it out on your own. That’s where I come in. 🎓 BA in Business & Marketing 🔹 Affiliate Member of the Chartered Institute of Marketing 🔹 Top-rated freelancer with 5-star feedback 🔹 Discounted rates are currently available Here are just a few highlights from the work I’ve led: - Delivered marketing that helped secure £4M in grants for 787 UK businesses - Launched a podcast that became a leading platform in business and sustainability - Grew a business network from 1,500 to 4,500 members in just over two years - Tripled LinkedIn engagement through consistent, insight-led content - Delivered events and webinars attended by over 1,270 businesses in 12 months I can help with: Marketing Strategy 📝 Social Media Marketing 📱 Content Marketing 📝 Email Marketing 📧 Brand Management 🏷️ Market Research 📊 Event Marketing 🎉 Direct Mail Marketing ✉️ Podcast production 🎧 Webinar production 📱 Sustainability-focused services: Green Marketing 🌿 Eco-Friendly Product Promotion 🛒 Sustainable Brand Management ♻️ Environmental Campaigns 🌍 Carbon Neutral Advertising 🌫️ Social Media for Sustainability 📱 Content Marketing for Green Initiatives 📝 𝙒𝙝𝙮 𝙘𝙝𝙤𝙤𝙨𝙚 𝙢𝙚? 𝗠𝘆 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀 Creativity 🎨 Strategic thinking 🧠🔍 Communication 🗣️ Analytical skills 📊 Adaptability 🔄 Project management 📅📋 Time management: ⏰Attention to detail 🔍Customer focus 👥🎯 𝐌𝐲 𝐩𝐚𝐬𝐬𝐢𝐨𝐧𝐬 Psychology: 🧠🔍 Neuroscience: 🧠🔬 Sustainability: 🌱♻️ Reading: 📚👀 𝐌𝐲 𝐫𝐞𝐯𝐢𝐞𝐰𝐬 ↓

Online Community Management
Podcast Editing
Technical Writing
GDPR
Adobe InDesign
Press Release
Community Management
Podcast
Newsletter
Content Creation
LinkedIn Marketing
Webinar
Social Media Marketing Plan
Writing
Copyright
Social Media Marketing
Email Marketing
Marketing Plan
Marketing Strategy
$75 hourly
Katie R.
- 5.0/5
- (0 jobs)
Hello and thank you for looking at my profile. I am new to Upwork and hope to earn your great reviews. A little about me. I am a seasoned social media manager (over 8yrs) with a proven track record of driving brand growth and engagement across multiple platforms. I have successfully led the development and execution of comprehensive content strategies for a diverse range of industries, including real estate, software, healthcare, and more. With expertise in social media management, and reputation management, I have effectively expanded social audiences and enhanced brand visibility for clients spanning various sectors. I am skilled in monitoring and responding to comments, complaints, and reviews on various platforms, ensuring excellent customer satisfaction. My experience extends across different industries from fashion to healthcare, allowing me to adapt and deliver tailored strategies to meet the unique needs of each client. If you're looking for a results-oriented professional who can navigate diverse industries and deliver impactful social media solutions, let's connect and discuss how I can help you achieve your goals.

Online Community Management
PowerPoint Presentation
Analytics
Google Ads
Community Management
Search Engine Optimization
Technical SEO
Strategy
Marketing
Paid Social
Social Media Content
Social Media Advertising
Social Media Management
Social Media Marketing
Social Media Marketing Plan
$160 hourly
Anna B.
- 5.0/5
- (3 jobs)
Stats aren't sticky. Stories and real-world experiences are. I bring the hard data to life by threading together concepts into written, digital and live experiences that make people pause and think, "I need to learn more." My recent work at Slack's Future Forum propelled me into intense curiosity and study of new ways of working for a more flexible, inclusive and connected workplace. Ideally my next role will incorporate this burgeoning discipline to create a future of work that's both highly productive and attainable for everyone. At Future Forum, I heard from Fortune 500 executives about how they're experimenting and innovating to redesign the future of work. I then told their stories through case studies, blog posts, and multimedia (loved applying my passion for video here!) content to bring out new ways of working that center on people. Serving this mission for Future Forum was a great privilege. It was kind of work that I didn't know I needed: off-the-charts meaningful and truly drove toward a workplace for everyone.

Online Community Management
Integrated Marketing
Digital Marketing
Community Management
Communications
Content Strategy
$112 hourly
Janet J.
- 5.0/5
- (20 jobs)
Website: gaianovodigital.com As the founder of Gaianovo Digital, a boutique purpose-driven marketing agency, we bring over 9+ years of experience from both agency and independent settings. Over 75 brands have trusted me and my team with their marketing due to our personalized touch and proven track record of success. We've overseen campaigns that collectively reached over 10 million impressions and delivered impressive revenue growth ranging from 45% to 68% for various brands. Our strengths lie in content creation and effective team management, ensuring the success of every project I take on. - Spearheaded campaigns that helped organizations reach a combined audience of over 5 million. - Achieved remarkable revenue growth ranging from 45% to 68% for various brands. - Proficient in building and leading high-performing marketing departments. - Possesses specialized training in AI marketing to stay at the forefront of industry trends. We can help with everything listed below: ✅ Social Media ✅ Paid Social Advertising ✅ Email Marketing ✅ Website Design & Development ✅ Sales Copywriting ✅ Funnel Building & Execution ✅ Course Creation (Kajabi, Kartra, Clickfunnels, and more) ✅ Product Launches ✅ Community Management ✅ Research & Data Analysis ✅ SEO Research & Blog/Editorial Development Our work consistently surpasses expectations, earning recognition from renowned thought leaders and celebrities worldwide. Let's embark on a transformative journey together and ignite your business's success like never before! We've worked with: - Technology Apps - Coaches, TedX Keynote Speakers, Mentors - Published Authors, Influential Thought Leaders - Online Education Platforms - Ecommerce - Wellness Brands (eg. CBD, Yoga, Meditation, Eco Friendly, Plant Medicinces, etc) 📌 As seen on the Action and Ambition website, powered by Entrepreneur.com: sites.libsyn.com/163898/janet-jaimes-helps-market-conscious-and-non-profit-brands-get-attention-name-recognition-and-traffic-through-social-media READY TO DRIVE REVENUE TO YOUR BUSINESS? LET'S TALK!

Online Community Management
Digital Marketing Management
Community Management
Social Media Strategy
Marketing Management
Email Automation
SEO Strategy
Marketing
Digital Marketing Strategy
Business Development
Digital Marketing
Sales Funnel Builder
WordPress Website Design
Email Marketing
Social Media Management
$40 hourly
Audra M.
- 0.0/5
- (0 jobs)
I am a nonprofit manager skilled in recruitment, training, and support. Whether you need to grow your team or train them, I’ve got you! As a past educator, I am skilled in creating training that is engaging and impactful. *Curriculum Design and Supplemental Resources *Short and long term training programming *Training data tracking and feedback collection *Virtual Live and Recording sessions *Google, Microsoft, Zoom, Slack, Asana, Canva, Calendly, Salesforce, Loom

Online Community Management
Community Management
Online Chat Support
Email Support
$35 hourly
Christie W.
- 0.0/5
- (0 jobs)
I am seeking a position in The Customer Service Industry where I can utilize my caring and compassionate personality. I am able to also use my Caregiving background as well as I contribute an excellent service to your clients. As you can see from my resume, I have many years in the medical field. With my experience I have been able to take on roles as a Supervisor/Trainee and also ultimately take on Self employment for families. I also have been able to, with my experience in Customer Service, take roles as a Service Leader roles for call centers that I have proven to excel in. I am a leader by nature but am also easy to manage with a friendly demeanor. I enjoy being a part of a team and contributing to the overall needs of the facility. I am loyal and fiercely dedicated to the wellness and care of the clientele that I interact with. I believe every interaction that we have with our clients in person and virtually is extremely important. To retaining them and protecting their rights as well as the business as a whole. Thank you for your time and I look forward to talking to you further about the suitable role that matches my background. Knowledge in Microsoft, Teams, Zoom, Word, Excel, Outlook, Powerpoint, Salesforce, 50 wpm, and probably more. Just jotting down off the top of my head.

Online Community Management
Community Management
Phone Communication
Customer Service
$35 hourly
Megan B.
- 0.0/5
- (0 jobs)
Hi, I’m Meg! I'm a passionate Public Relations and Brand Communications specialist with a background in entertainment, lifestyle, and small business storytelling. I help creators, startups, and brands get seen and stay relevant through strategic PR, media outreach, and audience-first messaging. I have hands-on experience in agency settings, influencer marketing, and social media community management, I know how to build brand visibility from the ground up - whether it’s crafting the perfect pitch, managing a launch, or turning customer feedback into brand gold. Onto the good stuff - what do I bring to the table? - Press release writing + media outreach - Brand voice development + messaging - Social media strategy + community engagement - Influencer/talent coordination - Thought leadership + PR campaign support Credentials + Training: - B.S. in Entertainment Business – Los Angeles Film School (Honor Society of Entertainment Arts) - M.A. in Public Relations (in progress) – Full Sail University - Certified in Public Relations (Microsoft/Curtin), Digital Marketing (Google), and Influencer Strategy (Rutgers University) - Certified Scrum Master (Scrum Alliance) Let’s work together!

Online Community Management
Event Planning
Community Management
Editing & Proofreading
Blog Writing
Article Writing
Content Writing
Copywriting
Influencer Marketing
Influencer Outreach
Media Relations
Press Release
Brand Management
Strategy
Public Relations
Brand Identity
$35 hourly
Elijah H.
- 0.0/5
- (0 jobs)
I'ma a currently enrolled and still attending courses for my associates degree in information technology marketing systems and sales as well !! I definitely intend on continuing with another set of semesters erright after my graduaton year of attainingy associates degree right away! I have a set long term goal for achievement of attaining my masters also the however, that's going to be in my honestly most definitely favorite most aspiring fields of studies which is: computer science; Computer PROG., LOG. And etc. which of course is what I current occupy my free time for freelance jobs with right now!! At DOLE Fresh Vegetables, they supported operational excellence by conducting data analysis to enhance production processes and achieve record-breaking output. Their collaborative approach fostered team productivity and safety, reflecting a commitment to organizational goals. They aim to bring their operational insights and dedication to fostering a safe and efficient workplace culture to their next opportunity. My skills accumulated so far are : Production Sales and Networking Management Mechanical Operations of MOST PRODUCTION Equipment Data entry and Analysis Organizing and Identifying Problem-solving Techniques for better/increases of Sales and Networking Opportunities/Management

Online Community Management
Technical Project Management
Technical Support
Server
Community Management
Phone Communication
Customer Service
$50 hourly
Diandra H.
- 0.0/5
- (0 jobs)
Managed several projects at once Great phone speaking voice Management in hotel property Cash handling Stocking Supervision System

Online Community Management
Community Management
Technical Support
Phone Communication
Customer Service
$44 hourly
Eric L.
- 0.0/5
- (0 jobs)
Summary Client-focused and results-driven professional with over two decades of experience managing customer relationships, leading high-performing teams, and delivering tailored solutions. Proven track record of driving client satisfaction, portfolio growth, and retention through strategic leadership and personalized service. Skilled in implementing customer-centric strategies, coaching team development, and fostering a collaborative environment that boosts sales, elevates the client experience, and drives sustainable business success.

Online Community Management
Team Building
Problem Solving
Project Workflows
Process Improvement
Recruiting
Collaboration Tool
Coaching
Community Management
Technical Project Management
Technical Support
Phone Communication
Customer Service
$35 hourly
Dawnn H.
- 0.0/5
- (0 jobs)
Professional Summary Retiree from local government with 30 years service. Recently retired from property management of affordable housing Authorized to work in the US for any employer

Online Community Management
Customer Service
Phone Communication
Community Management
$50 hourly
Melba M.
- 0.0/5
- (0 jobs)
I am a highly organized and detail-oriented Virtual Assistant with a strong background in customer service, administrative support and medical terminology. My skills include: -calendar and email management -document preparation -customer support -social media assistant I am tech-savvy, self-motivated and committed to providing exceptional service with a personal touch. Whether working independently or as part of a team, I bring professionalism, discretion, and efficiency to every task.

Online Community Management
Phone Communication
Community Management
Customer Service
$65 hourly
Darius T.
- 0.0/5
- (0 jobs)
Strategic Learning & Development leader with over 15 years of experience in shaping organizational capabilities and driving impactful training initiatives. Adept at aligning learning strategies with business goals, fostering a culture of change management, continuous improvement, and enhancing employee performance across diverse environments. Proven success in stakeholder engagement, data-driven decision-making, and team leadership to achieve measurable business outcomes.

Online Community Management
Technical Support
Phone Communication
Technical Project Management
Community Management
Customer Service
$35 hourly
Naimah B.
- 0.0/5
- (0 jobs)
PROFILE EDUCATION Accomplished education professional with teaching and administrative experience. Proven leadership abilities with a record of mentoring and cultivating relationships with students, teachers, and administrators.

Online Community Management
Data Analysis
Tutoring
Education
Administrate
Training & Development
Community Management
$45 hourly
Heather H.
- 0.0/5
- (0 jobs)
Currently a Psychology Graduate Student at Wake Forest. Working With Dr. E.J. Masicampo on several Social Psychology studies. Skilled in Microsoft Word, Excel, PowerPoint, Canva, and SPSS. Also has strong Critical Thinking, Organization, Teamwork, and Team Leadership skills. Strong sales professional with a Bachelor of Arts- BA focused in Psychology as well as a Bachelor of Arts - BA focused in Sociology at University of North Carolina at Greensboro.

Online Community Management
Technical Project Management
Phone Communication
Customer Service
Community Management
$150 hourly
Jordan D.
- 5.0/5
- (1 job)
I'm Jordan, I have over fifteen years of digital marketing experience and several years of experience as a consultant. With my knowledge of online tactics and techniques I firmly believe in a mix of traditional and digital marketing to reach as many people as possible for your brand. Please feel free to make the most out of my marketing knowledge and skills. Do you need a strategy? Advice on Facebook ads? Look no further I've developed a seven-point strategy to effectively reach and convert your ideal customer online and I work with you to develop the unique proposition, targeted personas, custom Facebook ads, and creative content that will effectively persuade and build your ideal community. Thank you for any and all consideration, talk to you soon!

Online Community Management
Marketing Strategy
Search Engine Marketing
Email Marketing
Facebook
Community Management
WordPress
Social Media Management
$20 hourly
Kristen L.
- 5.0/5
- (99 jobs)
I am a full-time freelancer specializing in proofreading, editing, and writing. My niche is generally video game journalism, sales writing and creative storytelling. I also excel at transcription with return rate of about four hours to every one audio hour, and I have extensive experience in e-commerce as well. I have spent many years running e-commerce online shops including digital goods, managing stock and dealing with customer service in both emails and live chat. I am also experienced in SEO and writing SEO content for websites and blogs, as well as posting things to Wordpress. I have been a writer professionally for the last 15 years, as well as majored in Journalism, Communications, and English during college. I currently am an active write for Loot Crate's daily blog, and you can find my work in my portfolio linked below on my profile. My work is largely based on gaming and other types of entertainment, and I write these in the forms of reviews, creative fantasy stories based on games, small announcement articles for trailers and longer humorous listicles about games or gaming situations. I am also able to write about non-gaming things and have no problem doing the research necessary for any theme needed. I also love to write fiction and have a wide and wild imagination to come up with amazing fictional stories including fantasy, romance and more. I also currently continue to help run digital goods e-commerce websites that use carts like WooCommerce, OpenCart, ZenCart, Shopify, and some that have fallen to obsoletion. I have years of experience on live chat programs for customer service like Zopim, Zendesk, Odesk and more from the past. I would be most interested in work involving gaming, technology and eSports as well as anything with e-commerce as I love to work in the business of improving a website and making a great salesflow for it. I am open to all possibilities of employment though, as I have tried a wide range of them here on Upwork and with all five star reviews and top marks, I'm ready to take on any challenge.

Online Community Management
Proofreading
Community Management
Sales Management
Blog Writing
Sales Writing
Creative Writing
SEO Writing
General Transcription
$60 hourly
Brittany R.
- 0.0/5
- (0 jobs)
Innovative and results-driven professional with extensive experience in community engagement, marketing, and content creation. I specialize in developing and executing comprehensive strategies to grow and captivate communities, drive brand awareness, and enhance user engagement. With a proven track record of success in various roles, I am adept at managing teams, planning impactful events, and producing high-quality content that resonates with audiences. Let’s work together to take your community and marketing initiatives to the next level.

Online Community Management
Social Media Content Creation
Curriculum Development
Podcast Editing
Curriculum Design
Program Management
Podcast Production
Media & Entertainment
Social Media Advertising Analytics Report
Digital Marketing Management
Community Moderation
Marketing Campaign Setup & Implementation
Marketing Automation
Community Management Software
Copywriting
Email Campaign Optimization
Event Planning
Market Research
Community Management
Community Goals & KPIs
Community Development
Community Engagement
Project Management
$25 hourly
Anna S.
- 5.0/5
- (2 jobs)
From lesson plans, meeting goals and objectives, recreational use, I’m here to improve the physical and cognitive skills of all participants. I’m here to manage, plans communicate, record keep, budget and promote your event. Have an idea but not to sure how to facilite or put the idea to life? I got you. Struggling to keep kids or seniors entertained? I got you. I will use my creativity to help create activities and events from many where between 1-65 participants. I also can provide administrative services to clients remotely. Anywhere from scheduling and managing, researching and organizing to update spreadsheets, travel arrangements, financial tasks, content creation, and bookkeeping. I’ll help you save time and money. I have a creative and determined mind and will do any outside research if needed to be sure you’re successful!

Online Community Management
Travel Planning
Meal Planning
Community Management
Lesson Plan Writing
Administrative Support
Fashion & Apparel
Editing & Proofreading
Social Media Content
Mental Health
Event Planning
Leadership Skills
Animals & Pets
Sports & Recreation
Organizational Background
Customer Service
$24 hourly
Tori S.
- 0.0/5
- (1 job)
Versatile customer service and account management professional with a proven track record in supporting clients and building strong relationships. Former Account Service Rep for Corkcicle, adept at handling customer inquiries, managing accounts, and ensuring client satisfaction.

Online Community Management
Community Management
Technical Support
Phone Communication
Customer Service
$19 hourly
Aliyah C.
- 0.0/5
- (0 jobs)
My name is Aliyah, but I go by Luca. I’m in search of someone who is in need of a personal assistant (remote), or a remote secretary. All of my experience is work from home, and I’ve done everything from Data Analytics to simple Tutoring. I’m very skilled with anything technical, I’m currently in college studying Criminal Justice but I took more than a handful of Tech classes in High school, where I graduated with honors, and after graduating in January of 2024, I picked up extra classes in my town on the side to help me learn more about bookkeeping, data, analysis, etc. Whether you’re looking for a personal assistant to answer your calls and make your life easier, or looking for someone to do Data Analytics, that’s me! Skills and Abilities: -Microsoft -Project Management -Regular Communication -24/7 Availability (Nights, Weekends, ETC) -24/7 Access to a computer or mobile phone -Book-keeping experience -Data Analytics

Online Community Management
Phone Support
Email
Transferring Phone Calls
Computer Maintenance
Microsoft Access
Virtual Assistance
Technical Analysis
Technical Project Management
Techno
Technical Support
Phone Communication
Customer Service
Community Management
$30 hourly
Ab B.
- 0.0/5
- (0 jobs)
I'm a well rounded customer service specialist. Have worked in the hotel industry for many years, from receptionist to bar management. * I work thoroughly to achieve my clients needs. * I am well experienced in formal communications and can utilize any office tools. * Communication is one of my great qualities. * Strong communication, active listening, and problem-solving skills * Experienced in handling diverse customer needs and managing complaints professionally, * Consistently met or exceeded service targets, including response time and customer satisfaction * Helped streamline support processes * Known for maintaining a positive attitude in high-pressure environments.

Online Community Management
Social Media Management
Google Workspace
Communication Skills
Appointment Scheduling
Task Coordination
Technical Support
Complaint Management
Email Support
Customer Support Plugin
Community Management
Phone Communication
Customer Service
$33 hourly
Ebone M.
- 0.0/5
- (0 jobs)
I'm an individual looking to be a good fit where possible. I have 20 yrs in the health care field, and as of recently I tried my hand in manufacturing. I have extrusion operator experience (2yrs). In both fields I was compensated fairly.

Online Community Management
Recruiting
HR & Business Services
Community Management
Contract
Contract Manufacturing
$30 hourly
Brian M.
- 0.0/5
- (0 jobs)
With 17 years of experience in leadership, customer service, and talent acquisition, I specialize in building strong customer relationships and fostering engaged communities. I excel in problem-solving, conflict resolution, and team development, ensuring customer satisfaction and business growth. Let’s connect to create outstanding customer experiences!

Online Community Management
Facebook
Discord
Microsoft Office
Office 365
Retail
Community Guidelines
Applicant Tracking Systems
Live Chat Software
Phone Support
Problem Resolution
Problem Solving
Community Management
Phone Communication
Customer Service
$25 hourly
Claren C.
- 0.0/5
- (1 job)
Detail-oriented and highly organized professional with experience in customer relations, social media content creation, administrative support, bookkeeping, payroll processing, and accurate data entry. Skilled at managing multiple tasks efficiently while delivering excellent service and clear communication. Adept at using digital tools to streamline operations and support business growth.

Online Community Management
Payroll Accounting
Finance & Accounting
Data Entry
Relationship Management
Customer Experience Research
Bookkeeping
Administrative Support
Phone Communication
Customer Service
Community Management
$20 hourly
Quineisha C.
- 0.0/5
- (0 jobs)
Dynamic and results-oriented Supervisor and Senior Customer Service Professional with over 14 years of experience leading high-performing teams in customer service, quality assurance, claims processing, and technical support. Proven expertise in coaching, performance management, training program development, and process improvement. Adept at managing escalations, streamlining operations, and driving customer satisfaction through data-driven decision-making and team leadership. Recognized for building strong team cultures, exceeding performance goals, and delivering consistent results in fast-paced, remote, and cross-functional environments.

Online Community Management
Community Management
Phone Communication
Customer Service
Salesforce App Development
Salesforce
Chat & Messaging Software
QA Management
Community Goals & KPIs
KPI Metric Development
Zendesk
Training & Development
Sales Leadership
Leadership Training
Leadership Skills
CRM Software
$20 hourly
LaToya B.
- 0.0/5
- (0 jobs)
As a leader in the Customer Experience field I have lead a robust team and fostering an environment conducive to exceptional service. We've successfully set and achieved ambitious KPIs, optimizing call center operations to enhance patient satisfaction and efficiency. My expertise in continuous improvement and organizational skills has been pivotal in these endeavors. In collaboration with my team, we've implemented strategies that have substantially improved our call handling and resolution metrics, demonstrating resiliency in the face of fluctuating call volumes and challenging customer interactions. The commitment to delivering superior customer experiences and patient experience is the driving force behind our daily operations, ensuring our team stands out in the competitive customer service landscape.

Online Community Management
Data Entry
HIPAA
Customer Experience Management Software
Critical Thinking Skills
Performance Measurement
Problem Resolution
Problem Solving
Microsoft Outlook
Athena Software Penelope
Salesforce
Community Management
Server
Phone Communication
Customer Service
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