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  • $35 hourly
    • 4.9/5
    • (19 jobs)
    I offer operational and administrational support as well as Course and Website design and building for businesses and entreprenuers. My speciality is to do those everyday tasks so your time is freed up to do what matters most for your business. I also love helping new businesses get set up and running online! With over 10 years working remotely as an Independent Contractor I know how to manage my time and get the job done. My core values are trustworthiness combined with strong work ethic. Hard Skills: Website Design - Build: Duda preferred can build on other platforms - Edit - Review & Recommend Administration Tasks (including but not limited to) - Email build & Scheduling - PDF, logo, report, memes & other graphic design - CRM systems - Data entry - System Set up - Troubleshooting and problem solving - Inbox Management - GSuite aka Google Workplace skills Customer Service - CX at a Manager level with over 22k emails responded to, I often solved complex tickets that required knowledge of CRMs and Payment system to resolve. I know the importance of being that representative for your company and making feel people heard. It's the heart of client acquistion and retention! Donor Mangement- This includes troubleshooting payment issues, problems with memberships, navigational issues, etc. An extension of customer service, but dealing with more technical issues as well as building those relationships. Give Cloud, Donor Manager, etc. - I navigated donor issues and maintained accuracy in the CRM for donors and network alike. Course Developer & Community Membership Management Systems such as Kajabi, Mighty Networks, etc. This includes moderation and tending to support type questions within the community areas. Podcast - audio editing & guest management - I ran my own podcast for 4 years Transcription & proofreading. Soft Skills: - Emotional intelligence and inclusion communication skills - Attention to detail and responsibility - Trustworthiness combined with strong work ethic - Creativity and Flexiability - Problem solving and critical thinking - Both a solo worker and a team player Work Values - I love working and helping others - Disciplined self-starter with creative energy who love learning new skills and ways to improve - Trusted and reliable with major systems including multiple finance and HR ones - Able to handle emergent tasks and get urgent things done - Very comfortable with systems including learning new ones and troubleshooting, maintaining them - Able to work independently and excel as part of a team balancing multiple priorities - Possess good time-management and self-management skills and detail oriented. - Worked remotely for over 9 years as a contractor and 14 years as an ecommerce seller. Systems - Includes ZenDesk (Admin level), Freshdesk, Paypal, Stripe (Credit Card processor), Paysafe (credit card processor), GiveCloud (website and donation system), Donation Manager, Infusionsoft/Keap, Microsoft Office, Google Suite aka Google Drive, Canva, Wix, Audacity, Filmora, Leadpages, Zoom, Instant Teleseminar, YouTube, Soundcloud, Otter i.e., Vimeo, Airtable, Calendly, OnceHub, Shift4Shop, Wordpress, Lightcast, Subsplash, Etsy, Ebay, ClickUp, Shopify and more. - Administrator on Slack, Toggle, Google Drive, Dashlane *Other systems experience available on request
    Featured Skill Online Community Management
    Etsy
    Google
    Duda
    Community Moderation
    Content Creation
    Web Design
    Editing & Proofreading
    Audio Editing
    Audio Transcription
    Customer Service
    Community Management
    Virtual Assistance
    Course Creation
    Website Builder
    Administrative Support
  • $45 hourly
    • 5.0/5
    • (6 jobs)
    Hi-ya! I'm Skyla, a Freelancer, owner of SSDM, and a passionate Social Media /Ads Manager with a blend of experience in Trust & Safety, UX/UI Design, Digital Marketing, and Web Development. I know what you're thinking... "Another social media management offer?" "Why do I need ads?" which I understand! You either think you have a handle on this or your business is your baby, so you want to make sure the right person is just as invested in getting you success as you are. How does it sound to be able to focus on your craft while with my proven methods turning online likes and engagement into sales? That's where I come in! I use my unique blend of experience to deliver your business the best results! Online is where first impressions are made, relationships are built, and your brand story unfolds.⁠ So are you ready to dive in? Let's work together and get you the success you deserve!
    Featured Skill Online Community Management
    Advertisement
    Video Editing & Production
    Analytics
    Content Calendar
    Strategy
    Web Development
    Social Media Engagement
    Social Media Content Creation
    Community Management
    Content Moderation
    UX & UI Design
    Social Media Content
    Content Writing
    Social Media Management
    Data Entry
  • $40 hourly
    • 5.0/5
    • (4 jobs)
    I am Community Development / Social Media Manager with a focus on Crypto/NFT market currently helping projects from launch to upkeep of mint. Working with artists in providing voice acting for their animations and also presentations of projects to future clients. My competitive mindset won't let me rest. Whether it be a success of a project or beating my wifes level on Candy Crush. Always looking to improve and to grow my wings!
    Featured Skill Online Community Management
    Community Relations
    Blockchain, NFT & Cryptocurrency
    Community Management
    Cryptography
    Community Engagement
    Voice Acting
    Community Development
    Product Development
    International Development
    Speeches
    Online Community
    Copywriting
    Writing
    Cryptocurrency
    Website Content
    Crypto Marketing
    NFT
  • $25 hourly
    • 4.6/5
    • (10 jobs)
    Hello there! I'm so glad you've stumbled upon my profile here on Upwork. My goal is to make your business run smoother, so please reach out to see how I can assist you. Over the past several years, I've worn many hats (from virtual assistant to community manager to social media manager). As a social media manager, I manage Pinterest, Instagram, Facebook, TikTok and more. I love brainstorming content ideas, coming up with a content strategy and creating content. Pinterest Management: I am Pinterest Academy certified. You can find example Pins here on my profile that I've created as well as past Pinterest analytics. Managing your social media looks different to each client. You might need content creation, Canva graphics, product photography, or you might already have content you want posted. I'm here for whatever your needs may be. You'll find some examples of various content here on my profile. Keep in mind, content is created based on the branding of each business or individual, so your content will look different than the examples seen here. Instagram Management: I have experience with content creation, content strategy, setting up and running giveaways, finding influencers to promote products or create content, creating story polls, coming up with fun events, Manychat, ect! Let's chat about your Instagram management needs to put together a strategy and content schedule that aligns with your brand goals. TikTok Management: I can edit your videos together for TikTok or create content for you using your products. I typically use CapCut for TikTok and Instagram video editing. Blog Writing: I have experience using Ahrefs to find blog topics, drafting and writing blogs. I understand how to search for low competition keywords and topics to blog about within your niche. I can create blog featured images as well, and graphics for the blog posts. Virtual Assistance: I have experience writing newsletters for email marketing (Mailchimp, ActiveCampaign and System.io), invoices, data entry, transcription, blog linking, amongst a myriad of other things! I enjoy having these types of tasks from time to time and getting a break from social media. Please feel free to reach out so we can discuss how I can help you with your needs. I can't wait to talk with you! I have experience with (but not limited to): -Content creation -Pinterest marketing + SEO -Pinterest management -Social media management -Community management -Blog writing + blog SEO research + Wordpress -Creating copy for captions, websites and blogs -Product photography + videography -Hashtag + keyword research -Canva -Figma -Manychat -Email campaigns (Mailchimp + ActiveCampaign + System.io) -Data entry -Transcription -Facebook group moderation -Youtube comment moderation -Drone videography
    Featured Skill Online Community Management
    Editing & Proofreading
    Community Moderation
    Blog Writing
    Community Engagement
    Social Media Management
    Elementary School
    Email Support
    Photography
    Canva
    Social Media Content Creation
    Blog Content
    SEO Keyword Research
    Community Management
    WordPress
    Pinterest
  • $65 hourly
    • 0.0/5
    • (4 jobs)
    Over two decades experience developing curricula, assessing English language proficiency and instructing non-nativeEnglish speakers in multiple contexts. Well-organized, efficient, creative, and hard-working. Also strong in managing, strategizing, organizing in various contexts - communities, schools, projects, and personal goal setting.
    Featured Skill Online Community Management
    Curriculum Development
    Adult Education
    Academic Editing
    Organizer
    Resume Writing
    Life Coaching
    Community Management
    Project Planning
    Education
    English
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    Welcome to my profile! I'm creating branding and content for businesses and managing community marketing. If you're trying to gain business through Digital Marketing with your online channels I am here to help create and manage that for you. Services I offer: - Branding - E-mail Marketing - Copywriting - Social Media Management - Content Creation
    Featured Skill Online Community Management
    Branding & Marketing
    Content Creation
    Community Management
    Email Marketing
    Copywriting
    Social Media Management
    Digital Marketing
  • $80 hourly
    • 0.0/5
    • (0 jobs)
    As a Community Association Manager, I bring a focused approach to managing communities and guiding associations through challenges. My goal is to foster strong resident relationships and enhance community functionality, ensuring a positive living environment for all. I have over 8 years experience and have earned the CMCA (Certified Manager of Community Associations), AMS (Association Management Specialist), and PCAM (Professional Community Association Manager) credentials. - Management Transitions: Support for associations navigating leadership changes, ensuring a smooth process. - Community Engagement: Strategies to boost resident participation and create a sense of belonging. - Budget Development: Assisting in the creation and management of budgets for financial stability. - Annual Meeting Preparation: Prepare meeting notice and agenda. - Compliance Assistance: Guidance on adhering to community bylaws and state regulations. - Conflict Resolution: Helping resolve disputes among residents or between residents and management. - Vendor Coordination: Assisting in the selection and oversight of contractors and service providers. - Maintenance Planning: Developing schedules for regular maintenance to keep community facilities in top shape. - Crisis Preparedness: Creating plans for emergencies to protect residents and property. - Effective Communication: Assisting in establishing channels to keep residents informed and engaged. - Event Organization: Assisting in planning community events that foster connection and strengthen relationships. Please note: Lawyer or subject-matter expert fees (if needed and agreed upon) would be in addition to the hourly rate. Let’s collaborate to enhance your community experience!
    Featured Skill Online Community Management
    Community Management
    Community Engagement
    Property Management
    Management Consulting
    Project Management
  • $45 hourly
    • 0.0/5
    • (0 jobs)
    As a goal-driven and hard-working individual, Samantha approaches her work with a strong determination to excel in every task assigned to her. Motivated by challenges, she consistently strives to surpass expectations set before her. Drawing upon her experience as an Army veteran, she upholds a belief in giving her utmost effort, dedicating herself fully to each endeavor. With a commitment to integrity and unwavering dedication, she consistently delivers results of the highest quality. Whether it's project management, curriculum creation, educational consulting, or production management, she approaches every responsibility with a diligent and focused mindset, aiming to achieve excellence in all that she does.
    Featured Skill Online Community Management
    Curriculum Development
    Curriculum Design
    Website
    Technical Support
    Technical Project Management
    Customer Service
    Phone Communication
    Community Management
  • $15 hourly
    • 5.0/5
    • (1 job)
    SUMMARY With over 5+ years of experience in customer service and administrative roles, I bring a blend of dedication and self-motivation to every task. My extensive background in customer relations and data entry reflects my commitment to excellence. I thrive on establishing strong client rapport to ensure satisfaction while maintaining a positive and adaptable approach. Currently, I seek a challenging remote position to continue growing professionally while contributing to organizational success.
    Featured Skill Online Community Management
    Server
    Technical Project Management
    Community Management
    Phone Communication
    Technical Support
    Customer Service
  • $25 hourly
    • 5.0/5
    • (2 jobs)
    Hello! I'm Bruna, a bilingual professional fluent in Spanish, Portuguese, and English with a strong background in customer service, sales, and team leadership. I have over five years of hands-on experience delivering top-tier customer experiences and driving sales in fast-paced environments. I’m passionate about building rapport with clients, creating a welcoming environment, and offering solutions that meet their needs. Whether you need help managing customer relationships, improving service standards, or enhancing your sales performance, I’m here to help. Let’s collaborate to take your customer service and sales to the next level!
    Featured Skill Online Community Management
    Troubleshooting
    CRM Software
    Technical Support
    Customer Service
    Community Management
    Phone Communication
  • $90 hourly
    • 0.0/5
    • (0 jobs)
    Profile Friendly and engaging team player and leader able to inspire staff to perform their best. A multi-tasker who excels at staff training. With a track record of inspiring great customer service and customer satisfaction. Regularly exceed sales goals. A master in the art of upselling.
    Featured Skill Online Community Management
    Community Management
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $32 hourly
    • 0.0/5
    • (0 jobs)
    Seasoned customer-centric leader with over 4 years of progressive experience in customer support and team management within fast-paced fintech start-up environments. Expert in project management, delivering solution-oriented, empathetic communication to resolve complex issues and promote adoption. Recognized for creative problem-solving, mentoring teams to exceed KPIs, and adapting quickly to evolving start-up environments. Passionate about building trusted client relationships, optimizing processes, and championing customer advocacy to maximize retention and growth.
    Featured Skill Online Community Management
    Technical Support
    Email Communication
    Communication Skills
    Online Reputation Management
    Community Management
    Customer Service
  • $42 hourly
    • 0.0/5
    • (0 jobs)
    Professional Summary I am a dedicated and experienced chef with over 10 years of hands-on experience in diverse kitchen environments, ranging from fine dining to bakery management. Characterized by my humble and open-minded approach to culinary arts, continuously seeking opportunities to learn and grow. ServeSafe Manager certified, with strong attention to detail in food safety, kitchen operations, and team mentorship. Eager to contribute to culinary innovation while maintaining a collaborative and respectful work environment.
    Featured Skill Online Community Management
    Community Management
    Customer Service
    Phone Communication
  • $30 hourly
    • 5.0/5
    • (20 jobs)
    The customers' experience drives loyalty. Let me help you get even more mileage out of your marketing dollars with expert customer experience management that will add value to your brand. My customer service & tech support experience spans more than 2 decades. Besides extensive customer service and support experience; I bring a variety of experiences relevant to managerial, virtual assistant, and marketing positions. * 1-year project management experience * 2 years social media manager experience. * 5 years customer service supervisory experience. * 1-year quality auditor * 3 years customer service managerial experience. * 10 years Office Manager / Executive Assistant experience * 4 years retail management experience - implemented changes that resulted in 20% revenue increase.
    Featured Skill Online Community Management
    Email Communication
    Writing
    Twitter/X
    Instagram
    Administrative Support
    Social Media Marketing
    Customer Support
    Social Media Management
    Facebook
    Social Media Content Creation
    Community Management
  • $50 hourly
    • 0.0/5
    • (1 job)
    Hello, I am Jaia and I am a choreographer, aspiring UGC, content creator, and Virtual Assistant! I am experienced in content creation, and managing social media accounts, and social media communities. Here are the platforms I am expert with: - Instagram - Twitter - Pinterest - TikTok - YouTube
    Featured Skill Online Community Management
    UGC
    Communication Skills
    Project Management
    Organizer
    Social Media Content
    Social Media Website
    Creative Strategy
    Photo Editing
    Video Editing
    Social Media Management
    Canva
    Community Management
  • $30 hourly
    • 5.0/5
    • (2 jobs)
    Experienced in delivering excellent customer support with a tech edge. Along with my customer service skills, I hold a Security+ certification, and I’m expanding into IT services. Top-notch Support: Efficient, empathetic, and solution-focused. Tech-Savvy: Able to troubleshoot technical issues with ease. Security-Focused: Prioritizing safe and secure interactions. Ready to level up your customer service AND IT game? Let’s chat!
    Featured Skill Online Community Management
    Community Management
    Technical Support
    Phone Communication
    Technical Project Management
    Customer Service
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    Hi! I’m Anaïs, an undergraduate Psychology major with a strong work ethic and a calm, reliable presence. I’m currently seeking remote, flexible work that allows me to balance my academic life while still being productive and dependable in my role. What I Do Best: Detail-Oriented Tasks: I’m great at repetitive work like data entry, transcription, and online surveys. I enjoy staying organized and getting things done efficiently. Clear Communication: Whether through email, chat, or written tasks, I value clarity and professionalism. Fast Learner: I adapt quickly to new tools, platforms, and expectations—especially when it comes to remote work systems. Time Management: As a college student balancing classes, projects, and personal goals, I’ve learned how to manage my time wisely and stay on top of responsibilities. I’m looking for straightforward, remote roles that don’t require a huge learning curve but still value consistency and reliability. Whether it’s inputting data, moderating content, completing small tasks, or providing customer support, I bring a positive attitude and solid focus to every job I take on. Let’s work together!
    Featured Skill Online Community Management
    Psychology
    System Maintenance
    Health
    Customer Service
    Technical Support
    Server
    Community Management
  • $32 hourly
    • 0.0/5
    • (0 jobs)
    Hey there! I’m Sarah, a Virtual Assistant with years of experience in admin, customer support, and operations. I specialize in helping busy professionals with inbox + calendar management, creating workflows, and day-to-day admin—so you can spend less time in the weeds and more time doing what you love. I’d love to connect if you (or someone you know) could use a reliable VA. Open to a quick chat to see if we’d be a good fit?
    Featured Skill Online Community Management
    Time Management
    File Management
    Virtual Assistance
    Slack
    Microsoft Teams
    Microsoft Outlook
    Google Calendar
    Zoom Video Conferencing
    Product Requirements Document
    Data Entry
    Customer Support
    LiveAgent
    Community Management
    Technical Support
    Customer Service
  • $19 hourly
    • 0.0/5
    • (0 jobs)
    Friendly, focused, and highly dependable—I’m a U.S.-based Customer Support Specialist with 10+ years of experience helping clients feel seen, heard, and supported. I’ve worked remotely in fast-paced industries like mortgage, fintech, and technical support, handling everything from onboarding and document collection to resolving sensitive issues over chat, phone, and email. Whether you need someone to manage your inbox, support your customers, or moderate content with care, I bring a calm presence, strong communication skills, and a commitment to quality. I’m also the founder of a small rental-based business, so I understand the urgency and empathy required to keep operations running smoothly. Let’s work together if you need: • Live chat or email support • Virtual assistant help (follow-up, scheduling, CRM updates) • Content moderation or customer care with a human touch I’m reliable, proactive, and ready to support your team.
    Featured Skill Online Community Management
    Server
    Techno
    Technical Support
    Community Management
    Phone Communication
    Customer Service
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I'm someone who believes in the power of curiosity, creativity, and thoughtful problem solving. Professionally, I have carved out a path at the intersection of [insert your field e.g., technology, design, business, or education, where I turn ideas into impact. Whether I’m leading projects, collaborating with diverse teams, or learning something entirely new, I bring a mix of strategic thinking and hands-on execution to everything I do.
    Featured Skill Online Community Management
    Phone Communication
    Community Management
    Graffiti
    Technical Support
    Customer Service
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Customer service high level. More than 25 years experience. Very good Russian language. /English good level
    Featured Skill Online Community Management
    Community Management
    High Resolution Image
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    Hi! I’m Karol, a bilingual marketing specialist with 5 years of experience helping small businesses grow through social media and content strategy. Whether you need to build your brand online, connect with your audience, or organize your content calendar, I can help. Skilled in Instagram and Facebook management Canva design, brand messaging, and copywriting Social media strategy and content planning (English & Spanish) Community management and performance tracking Clear communication is key to me, and I’m here to support your goals with creativity, reliability, and care.
    Featured Skill Online Community Management
    Social Media Ad Campaign
    Notion
    Community Management
    Content Calendar
    Copywriting
    Social Media Management
    Digital Marketing Strategy
    Digital Marketing
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I'm a bilingual (English/French) professional with 5+ years of experience in retail sales management, customer service, financial operations, and insurance support. I've led teams, boosted sales performance, and delivered exceptional client service through a balance of people-focused leadership and analytical thinking. My expertise includes accounts receivable, client invoicing, and claims processing, backed by a certification in insurance and reinsurance services. I'm fluent in both English and French and experienced in tools like QuickBooks, Excel, and CRM platforms. I take pride in my adaptability, problem-solving skills, and commitment to delivering high-quality results in fast-paced, customer-facing environments. While I have specialized knowledge in insurance, I'm equally open to opportunities in finance operations, banking, accounting, and administrative financial support, Above all, I am dedicated to ensuring exceptional customer service
    Featured Skill Online Community Management
    Arabic
    English
    Data Analysis
    French
    Phone Communication
    Finance & Banking Chatbot
    Insurance
    Community Management
    Technical Support
    Customer Service
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    Detail-oriented and experienced personnel security professional seeking to leverage expertise in background investigations, security clearance adjudication, and investigative analysis. Committed to ensuring compliance with security protocols and promoting the integrity of the investigative process.
    Featured Skill Online Community Management
    Research & Strategy
    Efficiency Testing
    Efficiency Leaders ELAP
    Resume Screening
    Data Analytics
    Technical Project Management
    Customer Service
    Phone Communication
    Community Management
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Reliable, fast learning and driven. Over 4 years of experience resolving customer service and patient care. Honest, Positive, Excellent communication skills, Goal-oriented, Cheerful, Energetic, Team player, Dependable, Reliable Windows Os proficiency, Microsoft office proficiency, APPLE IOS, Gmed
    Featured Skill Online Community Management
    Phone Communication
    Customer Service
    Community Management
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE To obtain a challenging Remote customer service position where I can utilize my creativity, problem-solving skills and experience engaging my passion for customer service with strong communication and organization skills enhancing the customers / patient's experiences and drive business objectives. Alejandra McCarthy MEDICAL ADMIN ASSISTANT Experienced healthcare professional with 5+ years of front-line and administrative experience in a fast-paced, patient-focused environment. Proven ability to manage complex scheduling, resolve inquiries with empathy, and navigate insurance processes with precision. Adept at using digital tools to provide exceptional service, maintain accuracy, and support team efficiency.
    Featured Skill Online Community Management
    Technical Support
    Phone Communication
    Community Management
    Customer Service
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    Hardworking , detailed oriented general laborer. I’m good with my hands with carpentry experience as well as warehousing
    Featured Skill Online Community Management
    Server
    Customer Service
    Technical Support
    Technical Project Management
    Phone Communication
    Community Management
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