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  • $7 hourly
    • 5.0/5
    • (7 jobs)
    A bachelor of Business Administration major in Human Resource Development Management with over 4 years of experience of freelancing as Virtual Assistant. Summary of Qualifications: - Written and verbal communication skills - Proven ability to learn and adapt quickly - Proven ability to work independently requiring minimal supervision - Competitive and takes work ownership - Focused and hands-on with key task deliverables - Great in attention to detail - Multitasker, flexible and proactive attitude - Self-motivated, detail-oriented, and organized and have strong process skills in time management and meeting deadlines - Possessed a strong understanding of data Skills and Expertise: - Data Entry - Administrative Tasks - Online Help - Product Listing - Social Media Management - Blog Assistant - Clerical Works - Chat Support - Recruitment - Internet Research - Office Applications Tools: - Microsoft Excel - Microsoft Word - Microsoft PowerPoint - Microsoft Outlook - Blog Website - Intuit QuickBooks (Purchase Order and Invoicing) - Basic Video and Photo Editor I am open and eager to be trained if needed. Thank you for taking the time to read my overview. I look forward to working on your project!
    Featured Skill Online Help
    eBay Listing
    Social Media Management
    Shopify
    Virtual Assistance
    Blog
    Intuit QuickBooks
    Data Entry
    Communications
    Microsoft Excel
    Microsoft Word
    Product Listings
  • $10 hourly
    • 5.0/5
    • (29 jobs)
    For 5 years, I have been a customer service representative in 3 different big BPO companies. I have catered services for Customer care,billing and technical areas of the service which made me master and gained such skills such as excellent verbal and written skills,multitasking,computer and internet literate,technical knowledge,data entry,research and I am looking for new opportunities to work and contribute my skills. I also have experienced member services assistance online where I have processed and ship orders and fashion assistance as well
    Featured Skill Online Help
    Office Administration
    Social Media Content Creation
    SEO Keyword Research
    Content Editing
    Database Administration
    Content Marketing
    Lead Generation
    Email Communication
    Social Media Management
    Microsoft Word
    Microsoft Office
  • $7 hourly
    • 0.0/5
    • (2 jobs)
    - Excutive Virtual Assistant - Data Entry - SEO - Social Media Marketing - Lead Generation - Email Marketing
    Featured Skill Online Help
    Social Media Marketing
    Lead Generation
    Administrative Support
    Data Mining
    Search Engine Optimization
  • $30 hourly
    • 4.6/5
    • (63 jobs)
    A Senior Technical Writer with over 10 years of international experience. Specializes in Software Documentation, User Manual, Online Help Systems, Knowledge Base, Mark Down Documentation, and Help Centers. - Proficient in Microsoft Office applications, Help & Manual 7 and Adobe Photoshop, Google Docs, Google Sheets and other documentation apps. - Expert in Knowledge Base/Help Center Management using Freshdesk, Zendesk, Notion, Intercom, HelpScout, GitBook, and WordPress.
    Featured Skill Online Help
    Notion
    Software Documentation
    Technical Documentation Management
    User Guide Writing
    Zendesk
    Email Support
    Freshdesk
    Intercom
    User Manual
    FAQ
    Technical Documentation
    Procedure Development
    Technical Writing
    Instruction Manual
  • $8 hourly
    • 4.9/5
    • (10 jobs)
    My working experiences for 14 years in the call center industry made me a responsible employee with less supervision. I was promoted as a Real time Analyst for 7 years in the industry and help the business in maintaining agent’s productivity and make sure those agents are being utilized properly. I am an expert of the following services: - Work force management - Excel Proficient (Advanced) - Reports Analyst - Account/ Project Manager - Service desk officer - Virtual Assistant - Online Booking - Project service assistant - Email & Online Support Specialist Knowledgeable in the following tools: - TIMng - Remedy - Zendesk - ServeIT - Shopify - Oberlo - Aliexpress - Helpscout - Bell MRS - MS office application - Limelight - Infusionet - CRM/ i360 - Salesforce - Simpro - ServiceM8 - Loomly I’m very much interested with all the training that my client's offer with minimum supervision. I am confident that my earned skills and exceptional attitude towards work would be a great asset to my client's company.
    Featured Skill Online Help
    Invoicing
    Inventory Management
    Order Entry
    Order Processing
    Email Communication
    Data Entry
    Microsoft Excel
    Customer Support
  • $7 hourly
    • 5.0/5
    • (1 job)
    I'm Rick, a versatile multimedia artist with a passion for visual storytelling. With experience in video editing, logo design, branding, and social media content creation, I craft captivating visuals across various platforms. I’m dedicated to pushing creative boundaries and delivering exceptional results in every project.
    Featured Skill Online Help
    3D Art
    Phone Support
    Social Media Marketing
    Adobe Animate
    Photo Editing
    Layout Design
    Graphic Design
    Adobe Illustrator
    Adobe After Effects
    Adobe Premiere Pro
    Adobe Photoshop
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    ✓ Extensive and in-depth experience in auditing. ✓ High analytical and problem-solving skills. ✓ Expertise and experience using SAP Accounting Software. ✓ Skilled in Microsoft Office, particularly in Excel; and Google Workspace. ✓ Knowledgeable in QuickBooks. ✓ Attended various webinars and training from SGV & Co. which are related to financial audit, hence, providing me a PFRS Accreditation for two consecutive years. ✓ Person with strong attention to detail who is vigilant about any mistakes or anomalies. ✓ Capable of carrying out the tasks effectively and efficiently. ✓ Quick learner, and proactive worker with high integrity. ------------------------ WORK EXPERIENCE Assurance Associate (Experienced Associate) November 2022 to Present SGV & Co. (a member firm of Ernst & Young Global Ltd.) Policy & Plan Accounting Associate August 2022 to November 2022 Sun Life of Canada Philippines, Inc. Audit Intern January 26, 2022 - May 16, 2022 KPMG Philippines Quality Assurance Checker at Appen October 25, 2021- December 15, 2021 Transcriber at Appen September 15, 2021 - October 24, 2021 Admin Support at Ravan Internet Shop 2012-2018
    Featured Skill Online Help
    PDF Conversion
    Email Support
    Canva
    WordPress
    Microsoft PowerPoint
    Intuit QuickBooks
    Microsoft Word
    Translation
    Microsoft Excel
    Typing
    Trello
    SAP
  • $7 hourly
    • 5.0/5
    • (5 jobs)
    Hire me! I've been working in a BPO company for over 10 years. 5 years as a technical support representative of a large telecommunications company and 5 years as a telephone banker. I pride myself on my customer service skills and my ability to resolve multiple issues. With my years in a call center, I have learned to effectively understand and provide quick efficient support to clients. I have also developed good interpersonal skills, poise and patience in dealing with clients. I have excellent command of the English language, both written and oral as this has been my medium in communicating results. And I am a results- driven person and the best way to accomplish and get things done is to focus and manage my time in a given day.
    Featured Skill Online Help
    Legal Assistance
    Customer Support
    Data Entry
    Technical Support
    Email Communication
    Customer Service
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    A dedicated and driven virtual assistant and freelancer with a consistent track record of client satisfaction. Her experiences and expertise in various fields equip her to be competent and reliable in whatever task given to her.
    Featured Skill Online Help
    Social Media Design
    Business Editing
    Content Editing
    Sales & Marketing
    Image Editing
    Photo Editing
    Social Media Content
    Editing & Proofreading
  • $7 hourly
    • 5.0/5
    • (12 jobs)
    Are you looking for a dedicated, detail-oriented, and customer-focused professional to handle your business operations and customer interactions? With 8 years of experience in customer service and virtual assistance, I specialize in providing seamless support that enhances customer satisfaction and streamlines administrative tasks. What I Offer: ✅ Customer Support Excellence – Skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction through email, chat, and phone support. ✅ Virtual Assistance – Efficient in managing calendars, emails, data entry, appointment scheduling, and other administrative tasks. ✅ Dispute Resolution – Experienced in handling escalations, chargebacks, refunds, and conflict resolution to maintain client trust. ✅ CRM & Tools Expertise – Proficient in Zendesk and other customer service tools. ✅ Order & Account Management – Assisting customers with order tracking, product information, and account-related inquiries. ✅ Process Improvement – Identifying areas for operational efficiency and improving customer service workflows. Why Work With Me? ✔ Excellent Communication Skills – I ensure clear, professional, and empathetic interactions with customers and clients. ✔ Problem-Solver – I handle complex issues with patience and critical thinking. ✔ Tech-Savvy & Adaptable – Quick to learn new tools and processes to fit your business needs. ✔ Reliability & Confidentiality – You can count on me for accuracy, discretion, and efficiency in every task. I am passionate about helping businesses deliver exceptional customer experiences while taking care of the behind-the-scenes operations. Let’s discuss how I can support your business!
    Featured Skill Online Help
    Troubleshooting
    Customer Support
    Product Knowledge
    Enthusiastic Tone
    Customer Experience
    Customer Service
    Data Entry
    Computer Skills
    Accuracy Verification
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    ✔Hi, Nikki here, with over 5 years at a top Philippine BPO firm, I've become adept at handling customer concerns, ensuring satisfaction, and maintaining positive company-client relationships. I pride myself on being adaptable, and working well independently and as part of a team to meet diverse customer needs. ✔Social Media Management Managing Facebook Account: Curating and creating engaging content, responding to comments and messages, analyzing insights to improve reach and engagement, running targeted ad campaigns, and fostering a vibrant online community. Managing Instagram Account: Developing visually appealing posts and stories, leveraging hashtags and trends, engaging with followers through comments and direct messages, collaborating with influencers, and utilizing Instagram analytics to optimize content strategy. Managing Twitter Account: Crafting concise and engaging tweets, participating in trending conversations, monitoring mentions and direct messages, using Twitter analytics to track performance, and implementing strategies to grow followers and increase engagement. ✔Freelance writer Copywriting: Writing persuasive and engaging copy for advertising, marketing materials, product descriptions, and sales pages. Social Media Content: Creating posts, captions, and other content for social media platforms. Academic Writing: Writing essays, research papers, theses, dissertations, and other academic materials. Creative Writing: Writing fiction, poetry, plays, and other creative works. Resume and Cover Letter Writing: Crafting professional resumes, cover letters, and LinkedIn profiles for job seekers. Fundraising Campaign Content: Developing persuasive and emotionally engaging content for fundraising campaigns, including donation appeals, crowdfunding pages, and event promotion materials. Donor Communications: Writing thank-you letters, impact reports, newsletters, and updates to keep donors informed and engaged with the non-profit's mission and progress.
    Featured Skill Online Help
    Live Chat Software
    Salesforce CRM
    Ticketing System
    Content Strategy
    Content Writing
    Research Papers
    Research & Development
    Academic Writing
    Essay Writing
    Customer Relationship Management
    Troubleshooting
    Technical Support
    Customer Support
    Email Support
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    As a highly experienced Virtual Executive Assistant, I have successfully provided comprehensive administrative support to CEOs, ensuring seamless daily operations. My expertise includes managing high-volume correspondence, maintaining organized email inboxes, and responding to messages promptly and professionally. I have extensive experience coordinating complex travel itineraries, including flight and hotel arrangements, ensuring smooth business trips for executives who travel frequently. My ability to anticipate travel needs and handle last-minute changes has been instrumental in maintaining efficiency. In addition to executive support, I have a strong background as an Operations Manager in eCommerce, where I managed financial operations, Shopify management, and team oversight. My responsibilities included handling corporate card transactions, executing purchases, processing Shopify orders, and preparing detailed financial reports to drive strategic decision-making. With a proactive mindset, exceptional organizational skills, and strong attention to detail, I thrive in fast-paced environments and bring a results-driven approach to every role I take on.
    Featured Skill Online Help
    English to Korean Translation
    English Tutoring
    Online Chat Support
    Email Support
    International Relations
    Organizational Behavior
    Organizer
    Email
    Chat & Messaging Software
    Communication Skills
    Data Entry
    Virtual Assistance
    Microsoft Office
  • $18 hourly
    • 5.0/5
    • (5 jobs)
    Goal-oriented developer and online operational service provider, trilingual (English, French, German), focused on methodical transformation of any business situation into an opportunity to improve for the better. Turning theory into effective practice with particular competences in the field of sustainable business development, Consciousness Coaching and online versatile freelancing.
    Featured Skill Online Help
    Business Modeling
    Product Development
    Online Chat Support
    Sustainability
    Multilingual Translation
    Business Management
    International Development
    Online Analytical Processing
    B2C Marketing
    Administrate
    Business
    Management Skills
    Sales
    Business Development
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    - Proficient in Microsoft (Excel, Outlook, Word, Powerpoint, Teams, Sharepoint, OneDrive) - Google Apps (Gmail, GSheet, Google Drive, Google Meet, Calendar, Maps) - Scheduling through Homebase - Planning - Workforce Management (experienced in CMS, PowerBi, NICE IEX, Verint, Citrix, Puzzle) - Email Management (Hiver) - Ticketing Management (ServiceNow) - Customer Service (Avaya, Eclipse)
    Featured Skill Online Help
    Workforce Management
    Email
    Customer Service
    Appointment Scheduling
    Social Media Account Setup
    Microsoft Excel
    Scheduling
    Multitasking
    Online Chat Support
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    I can assist you thru virtual works. Encoding, editing, any tutorial related school works etc. I hope you can hire me for my additional income.
    Featured Skill Online Help
    Typing
    Chat & Messaging Software
    Virtualization
    Virtual Assistance
    Online Community
    Online Transaction Processing
    Online Chat Support
    Tutoring
    Photo Editing
    Data Backup
    Data Analysis
    Autoencoder
    Image Editing
  • $25 hourly
    • 5.0/5
    • (26 jobs)
    Let's maximize your profit by efficiently minimizing your expenses through my cost-effective service. Contact me and be satisfied. I believe that cost-effective service is the perfect balance of quality work, fast turnaround time and affordable price. That is what I offer, and it is what you will get. With my extensive experience and knowledge in outsourced business processes like Customer Service, Sale & Marketing and Admin Support, you are assured to receive optimum results for a reasonable price.
    Featured Skill Online Help
    Management Skills
    Quality Assurance
    Leadership Skills
    Customer Support
    Customer Service
    QA Management
    Zopim
    Call Center Management
    Online Chat Support
    Zendesk
  • $12 hourly
    • 5.0/5
    • (3 jobs)
    I have a strong background in customer service, with experience in both voice and non-voice support. I possess the following skills: Computer literate Strong reading comprehension Leadership skills Trustworthy and hardworking Excellent communication skills Data entry proficiency Advanced Microsoft Office skills (Excel: VLOOKUP, HLOOKUP, Concatenate, COUNT, COUNTA, COUNTIF, SUM, AVERAGE, SUMIF, AVERAGEIF) SQL competency I have worked in customer support for over 6 years with an international company based in Australia that serves hotels and suppliers across Australia, Southeast Asia, the UK, Ireland, China, and Hong Kong. In my role, I have utilized management tools such as Salesforce, Zoho, and Zendesk, Intercom, and Hubspot for customer support. I also create monthly dashboard reports for hotel groups to provide insights and track performance.
    Featured Skill Online Help
    Computer Maintenance
    Microsoft Excel
    Customer Service
    Customer Support
  • $5 hourly
    • 4.8/5
    • (5 jobs)
    Hi! Thank you for checking up on my profile. For almost eight years, I have been thriving as an HR and Executive Assistant in the hotel industry. I have always been drawn to home-based work opportunities as they allow me to balance my professional career and personal life with ease. I am Proficient in Microsoft Office and Google Workspace, and a part-time freelancer who offers the following: - Data Entry - Virtual/Admin Assistant - Lead Generation - Manual/Basic Photo Editing - Data research - Data gathering - Clerical Job I completely understand the importance of being a reliable and dedicated individual. It can be challenging to handle pressure, but I always strive to give my best effort and ensure that everything is done accurately. I want you to know that you can trust me to be there for you when you need me. Happy to serve you the best I can!
    Featured Skill Online Help
    Data Mining
    Photography
    Compensation & Benefits
    LinkedIn Recruiting
    Email Communication
    Google Docs
    Data Entry
    Lead Generation
    Microsoft Excel
    Microsoft Word
    Microsoft Office
    Typing
  • $7 hourly
    • 4.6/5
    • (9 jobs)
    I have a years of experience in online administrative support. I have worked as an operations assistant for Amazon stores, Shopify and some social media as well, and I am also an experienced project engineer in road asphalting. I am proficient in Microsoft Office, especially Ms. Excel and Word, and Google sheets. Also, haave experienced with data entry and online order processing.
    Featured Skill Online Help
    Order Processing
    Personal Administration
    Amazon Plugin
    Instagram Plugin
    Administrative Support
    Facebook
    Social Media Plugin
    Customer Service
    Email Communication
    Ecommerce Order Fulfillment
    Data Entry
    Shopify
    Microsoft Excel
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    I've been working as Customer Service Representative for 8 years. I have experience in communicating to customer via phone, email and live chat. But I don't want to stop learning new things and in moving forward to be better in everything I will do. I would love to dedicate myself in any opportunities that I would get in Upwork and very much willing to go into any training offers to improve my skills and learn more about this industry.
    Featured Skill Online Help
    Gorgias
    Zendesk
    Shopify
    Microsoft Excel
    English Tutoring
    Shopify Dropshipping
    Product Listings
    Microsoft Word
    Customer Service
    Customer Support
    Cold Calling
  • $8 hourly
    • 4.9/5
    • (8 jobs)
    - Can work with less supervision - Good work ethics, hardworking - Willing to work 10 to 15 hours per day - Loves sports ( Rarely gets sick ) - over 10 years of call center experience - Has basic knowledge in Microsoft office tools - Fosters a culture of Integrity
    Featured Skill Online Help
    Market Research
    Telemarketing
    Email Marketing
    Email Support
    Outbound Sales
    Customer Service
    Data Entry
  • $3 hourly
    • 5.0/5
    • (6 jobs)
    Responsible and reliable person seeking to develop more extensive working experience and also efficiently working on social structure relationship.
    Featured Skill Online Help
  • $3 hourly
    • 5.0/5
    • (2 jobs)
    "I'm a technical support analyst with experience in troubleshooting the technical issues of our partner's business accounts. Offering the best, I can help You growing and maintaining the business you have-I can help! * I can manage the tasks with less supervision. *Proper communication is what I value for, so let's keep in touch! "
    Featured Skill Online Help
    Helpdesk
    Technical Support
    Help System
    Phone Communication
    Customer Service
  • $9 hourly
    • 0.0/5
    • (1 job)
    Having trouble finding the time to strategize and expand your business because of your day-to-day tasks? I can help you with that! I'm adaptable, reliable, and committed to learning new skills to get the job done. I've worked with entrepreneurs, supporting them with different tasks and social media management to boost their business online. They also gave me various tasks that made me who I am today. I'm your all-around virtual assistant, ready to make your workload lighter and contribute to your company's success. Here's how I can be a valuable addition: 🚀 VIRTUAL ASSISTANCE SERVICES 👉 General Virtual Assistance 👉 Email & Calendar Management 👉 Setting up Appointments 👉 Skilled in MS Office and Google Apps 👉 Basic Website Management (WordPress) 👉 Managing Files with Google Drive and Dropbox 👉 Creating Graphics with Canva 👉 Web Research and Data entry 👉 Customer Support 👉 Creating Reports 🚀 OTHER SKILLS ➡️ Social Media Management (Instagram, LinkedIn, Facebook) ➡️ Video Editing ➡️ Bookkeeping ➡️ Project Management (Monday, Click-Up, Trello, and Notion) ➡️ Sending Invoices ➡️ Inventory Management ➡️ Payroll Management ➡️ Community Management ➡️ Finding Potential Leads Having a broad skill set, I can help your business or organization with a wide array of tasks. I always make sure that my clients are treated with the utmost respect. I also respect due dates and deadlines. I am a freelancer who can work with minimal supervision, giving you more time to focus on important things. Let's discuss your needs in more detail and see how I can help your business!
    Featured Skill Online Help
    Canva
    Zapier
    SEO Competitor Analysis
    SEO Keyword Research
    SEO Performance
    ClickUp
    Bookkeeping
    Payroll Accounting
    Community Engagement
    Administrative Support
    General Transcription
    Social Media Engagement
    Online Research
    Lead Generation
  • $5 hourly
    • 5.0/5
    • (1 job)
    I am a quick learner and can adapt to any tools required for the job. Committed to professionalism and integrity, I am ready to support you. With my expertise, skills, experience, and education, I believe I can make a positive impact. I can handle pressure and am eager to learn and grow. Let's work together to achieve your goals.
    Featured Skill Online Help
    Accuracy Verification
    Microsoft Word
    Google Sheets
    Data Mining
    Microsoft Excel
    Google Docs
    Data Entry
    Typing
    Graphic Design
    Adobe Photoshop
  • $5 hourly
    • 0.0/5
    • (1 job)
    I have worked for the past three years as a clinic secretary. I have thorough attention to detail and able to multitask and meeting deadlines. I am a fast learner when it comes to new systems and procedures, and I am adept at arranging correspondence in a variety of different ways, from letters to phone calls to e-mail, which will meet the communication requirements noted in the job description. You can rely on me to be timely, helpful, and reliable from day to day. I can handle scheduling, planning, and correspondence with accuracy and efficiency.
    Featured Skill Online Help
    Google Reader
    Pharmaceutical Industry
    Typing
    Data Entry
    Online Market Research
  • $7 hourly
    • 4.1/5
    • (3 jobs)
    • Strong client-oriented professional work ethics. • Ability to work with pressure, adaptive, and can implement new ideas. • Comfortable with critical analysis and independent decision making. • Proficient knowledge in Windows, Microsoft, and Excel. • Demonstrated an outstanding level of professionalism including the ability to exercise good judgment, discretion, tact, and diplomacy. • Strong organizational and communication skills and great attention to detail. • Strong analytical skills, including the ability to do a detailed analysis of web virtual assistant performance and trends. • Strong leadership skills, including the ability to deliver constructive feedback and the ability to lead by example. • Highly organized; proven ability to manage multiple projects and deadlines. • Flexible and able to succeed in an autonomous, dynamic, and highly functional team.
    Featured Skill Online Help
    Balance Sheet
    HubSpot
    Dwolla API
    Atlassian Confluence
    Metabase
    Intercom
    Slack
    Data Entry
    Customer Support
    Quality Inspection
    BPO Call Center
    Selling
    Content Moderation
    Online Market Research
    Microsoft Office
    Online Chat Support
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