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  • $50 hourly
    • 4.9/5
    • (11 jobs)
    THIS IS WHAT I'VE NOTICED ABOUT MOST BUSINESSES. They're held together by good intentions and Google Calendar notifications. You've built something beautiful, but every day feels like you're one missed email away from everything falling apart. The irony? You started this business to create freedom, yet you've become its most overworked employee. After eight years in this space, I've seen this pattern repeatedly. I'm one of those people who finds genuine beauty in well-designed systems and can see elegant solutions across different aspects of business; from the way operations flow to how a brand feels to how content connects with people. WHAT CHANGES WHEN WE WORK TOGETHER IS SUBTLE BUT PROFOUND. Your mornings become calm. You'll stop checking your phone at 6am to see what crisis emerged overnight. Instead, you'll trust that your systems are handling what they should handle, and only the things that actually need your attention will reach you. HERE'S WHAT YOUR BUSINESS STARTS TO FEEL LIKE: ☞ Operations with quiet confidence. Everything has its place and stays there. Your team knows exactly what to do, when to do it, and how to do it well. You stop being the person everyone comes to for answers because the answers are already built into your processes. ☞ Social presence that works while you sleep. Your expertise becomes impossible to ignore, but in the most elegant way. The right people find you at exactly the right moment. Your content demonstrates mastery without trying too hard, and clients arrive already understanding your value. ☞ Digital experiences that feel inevitable. Your website becomes that place where visitors think, "Finally, someone who gets it." Your brand whispers quality instead of shouting about it. People choose you before they even realize they're making a choice. ☞ Launches that unfold gracefully. No more all-nighters or last-minute scrambles. Your projects move through clear phases with built-in checkpoints. When something does go sideways (because something always does), you have contingency plans that kick in seamlessly. The deeper shift is this: you'll stop managing your business and start leading it. Your energy goes toward vision and growth instead of putting out fires. Your work becomes sustainable in a way that actually feels good. This resonates if you're tired of being smart enough to build something great but too scattered to run it smoothly. You want your business to reflect the quality of your thinking, not the chaos of your calendar. ☏ Ready to move from scattered to systematic? Send me a message describing your biggest operational challenge. I'll share some initial thoughts on what might be creating that bottleneck and whether we'd be a good fit to work together.
    Featured Skill Operations Manager
    Creative Direction
    Brand Management
    Business Management
    Process Optimization
    Email Marketing
    Dubsado
    Virtual Assistance
    Business Operations
    Project Management
    Content Creation
    Brand Identity & Guidelines
    System Automation
    Social Media Management
    Web Design
    Kajabi
  • $76 hourly
    • 5.0/5
    • (6 jobs)
    Your business is leaking money and time because of broken systems. When was the last time you took a vacation?? I fix that. I help service-based businesses organize their operations, automate admin work, and improve cash flow without hiring more people. If your team is stretched thin and your backend is messy, I will help you take back control and grow with clarity. What I deliver: • Clean workflows, automation, and clear standard operating procedures • Smart automations using tools like Zapier, ClickUp, Notion, Airtable, Slack, and Google Workspace • Fast improvements in cash flow and task turnaround • Project tracking and team management using Trello, Asana, or Monday • Leadership support and simple team check-ins to keep everyone aligned • Full business operations audits with action steps and timelines • Strategy and oversight so you can grow without chaos Why it works: I have built a business to seven figures. I have helped others recover over $5 Million and save thousands of hours. I focus on results that actually move your business forward, not busywork that wastes your time. If you are tired of guessing and piecing things together, send a message. I will help you fix the backend and free up your time so you can finally breathe!
    Featured Skill Operations Manager
    Business Process Outsourcing
    Business Management
    Business Strategy
    Business Coaching
    Staffing Needs
    Administrative Support
    Project Management
    Virtual Assistance
    Process Design
    Process Improvement
    Process Development
    Process Documentation
    Business Consulting
    Operational Planning
    Business Operations
  • $60 hourly
    • 5.0/5
    • (65 jobs)
    ***Highlights about me*** # Upwork Top Rated Plus Freelancer - been on since the Odesk days # BSc. In Management Studies - Accounting # MSc In Managerial Psychology # Goofy with a touch of sarcasm - if you're into that! *** Experience and Authority *** In the past 10 years, I have helped clients to create and improve their client communications and internal systems. Call me your strategic technician and implementation master as I am able to look at the big picture and make pragmatic decisions to fit the now. *** I Can Help You*** - Identify and employ better tactics to manage current and future clients and improve client retention - Setup and configure Hubspot, Asana, Zoho, Slack, and Monday.com according to the needs of your business. - Create long and short term business plans (including defining project scope, setting targets for milestones, resource allocation) - Audit and improve your internal operations systems - Make strategic business decisions - Improve your team's productivity and overall success - Implement basic and highly advanced workflows and automation
    Featured Skill Operations Manager
    Asana
    Jira
    HubSpot
    SEO Strategy
    Sales & Marketing
    Social Media Marketing
    Marketing Operations & Workflow
    Learning Management System
    Client Management
    Social Media Content Creation
    Social Media Management
    Management Consulting
    Business Operations
    Project Management
    Strategic Plan
  • $130 hourly
    • 5.0/5
    • (2 jobs)
    MJS Consultus | A Salesforce Solution, Business Technology, and Design Firm. I'm an Atlanta based provider of professional business technology services, Salesforce services, web and creative design and development. I have over 20 years of experience in technology, 13 years in Salesforce CRM implementations and Cloud-based application support, operations management, marketing and branding, and web development with a network of satisfied partners and customers. My mission is to provide professional solutions that will enhance your organization’s strategic marketing practices, as well as assist in moving your leads and prospects through the sales process. Graphic and Web Design: WordPress, HTML, Adobe Creative Suite, InDesign, Photoshop Data Processing: CRM, Data Handling, Workflow Mgmt & Automation Platforms: Project Management: GSuite, Microsoft Office Suite (Excel Proficiency) Core Competencies: Strategic Marketing & Planning || Enterprise & Non-Profit Systems Administration || Data Management, Analysis & Reporting || Business Requirements || Vendor/Agent Relationship Management || Project Management || Marketing Production || Implementation & Training I attribute my wealth of business experience to the early exposure that came from growing up in an ad agency owned by my father in my hometown of Atlanta. I have a dual degree - a BBA from the Stetson School of Business at Mercer University in Marketing and Computer Information Systems​ ​. In the digital age, your web presence frequently serves as your business or organization’s front entrance through which many customers will pass. Allow me to help you achieve your vision!
    Featured Skill Operations Manager
    Web Design
    CRM Software
    Business Management
    Salesforce CRM
    Salesforce Lightning
    Business Operations
    US English Dialect
    Voice & Tone Consistency
    Voice Recording
    Voice-Over
    Logo Design
    WordPress
    Female
    Smooth Voice Tone
    Graphic Design
  • $250 hourly
    • 4.8/5
    • (73 jobs)
    With 25+ years in strategic marketing and business growth, I've scaled companies across SaaS, E-commerce, and B2B industries, focusing on revenue acceleration and go-to-market strategies. My experience includes leading seven companies from startup to eight-figure revenues, with one reaching $18 million in four years. Currently, as Fractional CMO for a $25 million telehealth company, I drive marketing efforts to support ambitious growth and market expansion. I solve three critical challenges for CEOs and hiring managers: accelerating revenue growth, streamlining operations and building scalable go-to-market strategies. 1. Revenue Growth: Proven experience in creating data-driven marketing funnels and sales processes that attract high-quality leads and convert them efficiently. My strategies helped companies like Service.com raise multiple rounds of funding and scale their client acquisition efforts by over 200%. 2. Operational Efficiency: I help optimize internal processes to reduce costs and improve productivity. For example, by leading cross-sell and upsell initiatives and rationalizing service offerings at Certipro, I drove significant gains in revenue without additional resource strain, ensuring profitable scaling. 3. Scalable Go-to-Market Strategy: I design end-to-end marketing strategies that align with market needs, positioning, and the customer journey. With companies like Zahraa the Label, I achieved rapid growth from launch to $3 million in revenue within 18 months by leveraging an omnichannel approach that included PPC, influencer marketing, and retention email/SMS tactics. Selected Achievements: Business Scaling: Scaled 7 startups to eight-figure valuations, with several reaching up to $18 million in revenue within 2–4 years. B2B E-Commerce: Grew annual recurring revenue (ARR) from $60K to $3.6 million in three years. SaaS Product Marketing: Launched a product from zero to $8 million ARR in just two years. Fortune 500 Impact: Spearheaded a new online sales channel, generating an additional $16 million in e-commerce revenue. Lead Generation: Generated over 4 million automotive and credit leads, 100,000 financial service form fills, and 10,000 SaaS and fintech leads. What I Offer: My fractional services provide executive leadership for businesses looking to scale without committing to full-time hires. In just 15 minutes, I can demonstrate the value I bring to businesses at any stage. Services Offered: Fractional Executive Leadership (CMO, CIO, CFO, CEO) Digital Marketing Audits Go-To-Market Strategy Content Strategy Brand Strategy & Messaging Real Estate Ventures ERP Strategy and Implementation Digital Product Development Industry Expertise: I have deep experience across industries, with a particular focus on SaaS, fintech, financial services, real estate, e-commerce (D2C, B2C, B2B), private equity, and startups. Toolbox: Business Model Canvas StoryBrand 7 Brand Narrative Shopify, WooCommerce, WordPress HubSpot, Salesforce, Pardot Google Data Studio, Segment ClickFunnels, ActiveCampaign, Zapier Select Clients & Projects: Certipro Solutions (IT ERP eCommerce, Fractional CMO) Zahraa The Label (E-Commerce, Fractional COO) – Grew sales to $3 million in 18 months. i-Payout (Fintech, Fractional CMO) Oculus (Financial Services, Strategic Marketing) – Drove customer journey strategy for NYC Startup of the Year in 2020. ComdataPermits.com (SaaS) – Increased monthly revenue by 25%, achieving 60x ROI. Lighting Supply (E-Commerce) – Scaled ARR from $60K to $3.6 million in three years. Why Work With Me? As an Expert-Rated and Top-Rated+ professional on Upwork, I’ve earned the trust of clients by delivering consistent, measurable results. My extensive background in scaling businesses—combined with my ability to lead both marketing and operational transformations—means I offer a holistic approach to growth. Whether you're looking to scale your SaaS product, launch a new e-commerce initiative, or clarify your brand’s identity, I have the expertise to drive your business forward. Client Testimonials: "Michael was instrumental in scaling our business. His strategic thinking and ability to execute are unparalleled." – Certipro Solutions "Michael's leadership and digital marketing expertise transformed our e-commerce operations, delivering remarkable growth in a short period." – Zahraa The Label Let’s discuss how I can help take your business to the next level. Reach out today to start your business transformation!
    Featured Skill Operations Manager
    Marketing Strategy
    Digital Strategy
    Management Consulting
    Business Plan
    Market Planning
    Startup Consulting
    Business Coaching
    Marketing Plugin
    Business Process Reengineering
    Business Operations
    Executive Coaching
    Marketing Presentation
    Digital Marketing
  • $100 hourly
    • 4.8/5
    • (3 jobs)
    My specialty is provide full-service consultation for businesses, particularly in finance, management, and operations. I provide businesses with timely, accurate guidance on matters such as tax exposure, risk assessment, and management processes. Whether you are facing an audit, restructuring compliance, or implementing your first protocols, I will help you get through it with minimal headache, giving you more time to focus on the big picture. I work to support the needs and schedules of clients, from single issue consultations to longer-term engagements. With more than a decade of combined experience in more than ten countries, I have assisted businesses of all sizes to reach their aspirations, manage risks, and solve problems. Since 2016 I have experience working with a diversity of international and multilingual businesses across many industries, including the film, tourism, banking, Web3/crypto, non-profit, tech, luxury commodity, entertainment, medical services, and gastro sectors. While completing a Ph.D. in German and French business history, I developed a hands-on knowledge of tax law, immigration, and business regulations in Germany, France, and the United States. I have since advised multinational companies in Asia, Oceania, and the Middle East. My aim is provide experience suited to today’s global marketplace. I am passionate about delivering solutions for businesses striving to navigate a fast-paced, global environment.
    Featured Skill Operations Manager
    Startup Consulting
    Accounting
    Internal Auditing
    Budget Planning
    Management Consulting
    Tax Preparation Software
    Business Consulting
    Financial Planning
    Business Operations
    Cryptocurrency
    Business Analysis
    Financial Analysis
    Tax Preparation
    Financial Report
    Financial Audit
  • $50 hourly
    • 5.0/5
    • (18 jobs)
    If you're drowning in repetitive tasks, scattered tools, or manual onboarding, you're leaving money and time on the table. With 8+ years of experience in business systems and operations, I help online service providers and agencies simplify, automate, and scale workflows that truly support how they work. My Services: - Automation Audits: I identify where you're wasting time and plug in tools to solve it - Zapier & Make Setups: I setup simple workflows to complex multi-step automations - System Builds: I design and build custom systems (CRMs, Dashboards, Sales Pipelines, Email Funnels, Client Portals, Etc) - Onboarding Workflows: I automate client intake, contracts, invoices, and kickoff - Custom Webhooks & API Integrations: I connect tools that don’t natively integrate and build seamless data flows across platforms My Tech ToolKit: Zapier | Make | Airtable | Notion | ClickUp | HubSpot | Trello | Kajabi | Slack | QuickBooks | Calendly | Microsoft Suite | Google Workspace | Custom Webhooks | Custom API Integrations Currently accepting new clients for July 2025. Please send a proposal if you are interested in my services. Looking forward to meeting you!
    Featured Skill Operations Manager
    Content Planning
    Article Writing
    Content Development
    Content Writing
    Proofreading
    Executive Support
    Customer Relationship Management
    System Automation
    Employee Onboarding
    Customer Onboarding
    Operations Management Software
    Business Operations
    Project Management
    Email Copywriting
  • $100 hourly
    • 4.9/5
    • (26 jobs)
    Project Manager certified as a monday.com Master with more than 10 years of experience 🏆 I am obsessed with helping teams optimize their workflows and increase efficiency using monday.com. If you're looking for someone who can turn your work management app from "meh" 🫤 to "heck yeah!" 🥳, I'm your gal. Say goodbye to managing work with post-its, spreadsheets, processes that exist only in your head, and hunting down updates. I'll take the time to get to know your company’s needs, goals and projects then work my magic to create a work management plan that's tailored just for you. 💫 Workflows, CRMs, templates and deadlines? No problem. I got you covered. 💪 My goals: to create valuable, efficient systems that make businesses run like a dream 🎯 I’ll build or overhaul your tech stack to make communication and operations as smooth as butter. 🧑‍💻 Here’s a taste of what I can offer: ⚡ Set up and customize workspaces and seamless workflows that will make your workdays feel like a walk in the park (instead of a marathon through quicksand) ⚡ Develop custom automation and integration solutions that will save you time and reduce human error (because let's be real, we all make mistakes) ⚡ Define and document processes that streamline operations and increase efficiency so everyone gets more time to do skilled work ⚡ Provide training and support to your team so they can use monday.com like pros (no more "uh, how do I do this again?" moments) ⚡ Ongoing support and consulting to help you squeeze every last drop of awesomeness out of your work management system ⚡Manage all the nitty-gritty details your creative projects on a regular basis making sure they run like clockwork, giving you the chance to work on the business instead of in it ⚡On-time and on-budget delivery, with regular updates Why is it hard to find someone like me? 🤯 There’s one thing that sets me apart: I’ve worn many hats in my career and understand how to use the right tools to most effectively meet your needs. The stuff I create vastly improves the way organizations operate. Here are some results you can expect in our work together using monday.com:: ✅ 50% increase in productivity ✅ 26% more time on skilled work ✅ 55-75% reduction in emails to coordinate work ✅ 41% reduction in conference calls ✅ 5x faster to act on inbound requests This is what I love to do. To help you find calm in the chaos. 🧘 I get a thrill out of solving tricky problems with my intuition, experience and a touch of creativity ✨ Tired of the same old work management routine? Let’s find a new way to work. 🚀
    Featured Skill Operations Manager
    Training & Development
    CRM Automation
    Task Automation
    CRM Development
    Business Operations
    Project Management Software
    Business with 1-9 Employees
    Zapier
    Project Scheduling
    Make.com
    Project Workflows
    Project Management
    SaaS
    Process Improvement
    Digital Project Management
  • $65 hourly
    • 5.0/5
    • (3 jobs)
    Goal: Provide creative, ethical, multifaceted, sustainable, and legal solution-focused business operations for new and existing companies from CONCEPT (start) to SHELF (finish) Mission: Provide custom, ethical, comprehensive, and complete business solutions -Aid companies in dissecting complex matters, overall goal setting, meeting retention, and making tough decisions with direct professional conversations and concrete facts -Present, demonstrate, train, and reinforce operating standards for the company and it’s staff to further increase longevity of the company and it’s revenues and overall growth Service Delivery: CTSBS, LLC is a management advisory firm that assists organizations with complex transformational challenges. We set the highest standard in customizing client need solutions and offer hands-on implementation services from concept to completion. Additionally, we sustain change through staff training at all organizational levels. Collaborating with You to deliver significant value to your company through establishing and building trust, resolving paramount matters, adding diversity, investing in man-power, and ensuring quality and purpose. Because we strive to eliminate any barriers of serving all businesses small/privately owned to large corporations, our services include but aren’t limited to: *Business startup *Policy and Procedure creation and implementation *Staff trainings *Company compliance standards *Law abiding compliance *Department Of Labor law compliance *Human Resource matter processing & setup *Creation of trends and updates to help keep established businesses current and trending *Establishing company benefits for staff to enroll (medical, dental, life, etc) and required professional insurances companies must obtain and maintain to conduct business operations *Complete in-house mock audits of various types (legal/program/contract compliance, financial portfolio, etc) to ensure ethics/moral/general business standards are met across all aspects *Recruitment of qualified staff *Reviewing all types of contracts (contractual staff to government) to ensure the company, it’s processes, and staff are compliant and contracts are beneficial to the company Other services provided include: *Operations: create/re-establish; protocol/required standard practices, and Policy & Procedure in/out-house; productivity/performance standard setting *People: recruitment, hiring, and termination procedures consulting; Human Resources best practices and staff trainings; staff compensation planning and assessment *Risk & Regulations: operations rationalizing and targeted strategy; analyzing Policy and Procedure/guidelines/laws to ensure company is operating in a manner conducive to ensure sustainability *Banking & Capital Markets: determine specific bank accounts, lines of credit, & credit cards necessary *Insurance: identify/utilized by company as source of revenue; benefits for staff; company required
    Featured Skill Operations Manager
    Procedure Development
    Human Resource Information System
    Project Risk Management
    Company Policy
    Contract Management
    Human Resources Consulting
    Business Operations
    Employee Training
    Business Coaching
    Internal Auditing
    Financial Planning
  • $150 hourly
    • 5.0/5
    • (11 jobs)
    Engineer with an MBA, with many years of experience in Data and Business analysis across several industries in both a "doer" and strategic capacity. I can do pretty much anything you want with Excel/VBA and bring your data to life via PowerBI, Tableau, or a software of your choosing. Most importantly I can help you make sure that what you are asking for will solve your problem rather than just blindly execute.
    Featured Skill Operations Manager
    Analytics
    Data Mining
    Tableau
    Visual Basic for Applications
    Project Management
    Python Script
    Data Interpretation
    Business Operations
    Market Analysis
    Implementation
    Data Analysis
    Construction
    Microsoft Power BI
    Data Visualization
    Business Analysis
  • $250 hourly
    • 5.0/5
    • (13 jobs)
    CEO at Workiflow, an automation and workflow agency that has served 1000+ clients. As a seasoned consultant with a Lean Six Sigma Black Belt, I am passionate about operational excellence and continuous improvement. I have a 100% job success rate on Upwork and have helped a diverse range of clients exceed their business goals. 💬 FAVORITE QUOTES FROM MY CLIENTS 💬 "Transformed our operations, driving efficiency and productivity to new heights." "A strategic thinker with a knack for identifying and solving pain points." "Instrumental in building a high-performing team aligned with our business goals." "His process improvements have been a game-changer for our business." 🎯 WHO IS A GREAT FIT FOR ME? 🎯 I work best with clients who: 📈 Are operating at 7+ figures and looking to scale further. 🛠️ Need help to become more efficient and have a proper operational infrastructure in place. 🔄 Are open to change and willing to implement new strategies for improvement. 🤝 Value a collaborative approach and are open to new ideas. 💡 YOUR ULTIMATE GOAL 💡 I understand that your ultimate goal is to scale your business efficiently, improve profitability, and achieve long-term sustainability. You want to streamline your operations, enhance productivity, and foster a culture of continuous improvement. My mission is to help you realize this vision by optimizing your processes, developing your team, and implementing strategic solutions that drive growth. 🚧 COMMON FRUSTRATIONS 🚧 I recognize that potential clients often grapple with a few common frustrations: INEFFECIENCIES: You're spending too much time on tasks that should be streamlined or automated. UNOPTIMIZED PROCESSES: Your processes are not as efficient as they could be, leading to wasted resources and missed opportunities. UNDERPERFORMING TEAMS: Your team is not performing at its best, leading to reduced productivity and morale. LACK OF STRATEGIC DIRECTION: You're struggling to align your operations with your business goals, making it difficult to measure success and progress. 🌟 WHY PICK ME? 🌟 PROVEN TRACK RECORD: I have led successful projects across various industries, including health, construction, and manufacturing. My achievements include restructuring customer service processes, overseeing financial reconstruction, reforming onboarding processes, and developing effective training programs. These initiatives have led to significant improvements in customer satisfaction, retention rates, profit margins, overhead costs, employee productivity, and retention. KEY SKILLS & EXPERTISE: I bring extensive experience in Operational Infrastructure Development, Change Management, Process Improvement, and Training. My expertise lies in 'Train the Trainer' programs, empowering clients to build in-house capacity to develop and deliver effective training. PERSONALIZED APPROACH: I understand that every business is unique. I take the time to understand your specific needs and tailor my approach accordingly. I am committed to helping you overcome your unique challenges and achieve your specific goals. 💥 EXAMPLES OF MY WORK 💥 CUSTOMER SERVICE TRANSFORMATION: Restructured customer service processes and fulfillment for a client, improving response times and customer satisfaction. This led to a 50% increase in customer retention and a 160% surge in 5-star reviews. FINANCIAL RECONSTRUCTION: As the Head of Operations for an e-commerce supplement business, I oversaw a financial reconstruction that doubled profit margins and reduced overhead by 60%. ONBOARDING REFORMAT: Reformatted the onboarding processfor a client, reducing new employee onboarding and training time by at least 50%. This improved productivity and reduced costs significantly. TRAINING PROGRAM INSTALLMENT: I've developed and delivered training programs that not only improved skills and knowledge among employees but also led to a 70% reduction in training time. This significant decrease in training time has resulted in increased productivity and higher retention rates. OPERATIONAL INFRASTRUCTURE DEVELOPMENT: My work in operational infrastructure development has led to substantial improvements in efficiency, productivity, and compliance for numerous clients. By creating effective operational frameworks, including process maps, standard operating procedures (SOPs), and central documentation repositories, I've achieved over a 60% reduction in both lead and lag time. This has streamlined operations and boosted overall performance. 🚀 LET'S GET YOU SCALING & GROWING! 🚀 I am confident that my skills and expertise can help your organization optimize its operations and achieve its business objectives ⚙️Tech Stack I’ve Worked With - Notion - ClickUp (Expert Certified) - Monday.com - TeamWork - Confluence - Lucid Charts - Draw.io - Microsoft Suite Software Package - Google Software Package - Slack - Zapier - Make.com - ChatGPT, AgentGPT, Fireflies.AI (Higher Level Prompt Engineering)
    Featured Skill Operations Manager
    Asana
    Process Optimization
    Project Management
    Business Operations
    Notion
    Lean Consulting
    Business
  • $85 hourly
    • 4.9/5
    • (7 jobs)
    Digital Commerce & Operations Strategist | Scaling Businesses from Vision to Execution Seasoned operations specialist with extensive experience building robust back-office systems and business infrastructure for companies. My expertise spans across order fulfillment optimization, inventory control, financial operations, vendor management, and daily business processes that keep businesses running smoothly. Skilled in implementing and managing operational workflows that bridge sales platforms, accounting systems, and fulfillment processes to create seamless, efficient operations. Whether it's streamlining existing processes or establishing new operational foundations, I ensure businesses maintain peak performance behind the scenes. Core Impact Areas: - Operations Management & Consulting - Digital Transformation & Ecommerce Architecture - Supply Chain & Logistics Optimization - Marketplace Strategy & Integration - Team Building & Process Development - Technology Stack Design (ERP, CRM, Shopify, Klaviyo) - International Market Expansion Perfect partner for ambitious startups navigating growth, established brands seeking digital evolution, or organizations requiring strategic operational overhaul. Bringing clear communication, proven methodologies, and a track record of successful transformations across diverse industries. Available for projects or ongoing work / fractional team member: Business Consultant Director of Operations Ecommerce Director
    Featured Skill Operations Manager
    Ecommerce Marketing Consultation
    Klaviyo
    Ecommerce Management Consultation
    Amazon
    Warehouse Management
    Skin Care
    Beauty
    Ecommerce
    Digital Marketing
    International Business
    Ecommerce Order Fulfillment
    Shopify Plus
    Budget Planning
    Google Analytics
    Logistics Management
    Startup Consulting
    Marketing Operations & Workflow
    Forecasting
    Process Improvement
    Business Operations
    Project Management
  • $100 hourly
    • 4.6/5
    • (3 jobs)
    I am looking forward to hearing your story and working passionately to improve your Management Systems and drive confidence across your business. I spent 17 years learning lean performance systems from top companies and modeled those practices as a Plant Leader. Through "Checking and Adjusting", I developed 5 Pillars that simplified how change management was deployed with a custom roadmap to sustain your performance. Let's have a quick chat and I would be happy to share some of these proven techniques that can improve your organizational growth.
    Featured Skill Operations Manager
    Inventory Management
    Project Management
    Operating Systems Development
    Data Analysis
    KPI Metric Development
    Data Visualization
    Management Consulting
    Strategic Plan
    Organizational Design & Effectiveness
    Business Operations
    Six Sigma
    Change Management
    Lean Consulting
    Continuous Improvement
    Business Transformation
  • $150 hourly
    • 5.0/5
    • (0 jobs)
    I help founders go from chaos to clarity—building teams that scale, systems that stick, and leadership habits that actually work. Over the last 20 years, I’ve served as CEO and COO across multiple companies—leading operations for startups and scaling businesses well past $100M. I’ve coached 100+ founders and leadership teams through high-growth phases, tough transitions, and everything in between. As an EOS Implementer, I’ve rolled out the system inside 40+ organizations across industries like e-commerce, SaaS, real estate, construction, healthcare, IT, and CPG. I’ve been in the Visionary and Integrator seat myself, so I don’t just teach frameworks—I’ve lived them. I'm also a bestselling author of multiple leadership and business books, including Lead With Empathy, The Small Business Playbook, and Build Kickass Teams. 📊 EOS Implementation – $4,000/month Done-for-you EOS rollout tailored to your business. No fluff, no franchise rules. Facilitate your weekly L10s, quarterly/annual planning Build your full VTO, Scorecards, Rocks, and Org Chart Align leadership around structure, accountability, and execution Help the team adopt and own the system, not just go through the motions 🧠 Leadership Coaching – $2,000/month 1:1 support for founders, COOs, and execs who want to grow without burning out. Weekly 60-min sessions + ongoing support Real-world strategies for better decision-making, performance, and communication Practical tools tailored to your leadership style and team challenges Why Work With Me ✅ Been There, Built That – I’ve scaled companies, led big teams, and cleaned up messy ops firsthand. ✅ No B.S. – I don’t throw acronyms at problems. I bring grounded, real-world help. ✅ Leadership You Can Feel – My approach blends clarity, accountability, and empathy—and it works. If you’re serious about building a company that runs on rhythm, not chaos—let’s talk.
    Featured Skill Operations Manager
    Vendor Management
    Organizational Structure
    Leadership Development
    Sales Strategy
    Process Improvement
    EOS
    Relationship Management
    HubSpot
    Business Management
    Resume Writing
    Executive Coaching
    Strategic Planning
    Business Development
    Management Consulting
    Business Operations
  • $125 hourly
    • 5.0/5
    • (4 jobs)
    I am a seasoned business professional seeking opportunities to leverage my 25+ years of corporate experience, including senior-level strategic roles at companies like KPMG, Deloitte, and Amazon, as a fractional COO/CoS. As background, I am a connector who's adept at earning trust with stakeholders and leading through influence. I have a proven record of serving as a trusted advisor and thought leader in strategic transformations and enterprise change management. My leadership credo is to always leave things better than I found them. I am passionate about helping people and organizations navigate uncertainty and achieve their goals. If you’re a business executive or owner who’s looking for a Fractional COO/Chief of Staff to help you take your business to the next level, let’s connect!
    Featured Skill Operations Manager
    Interactive Voice Response
    Voice-Over Recording
    Voice Acting
    Voice-Over
    Voice Recording
    Smooth Voice Tone
    Female Voice
    Business Operations
    Program Management
    Project Management
    Continuous Improvement
    Commercialization
    Change Management
    Strategic Planning
  • $50 hourly
    • 5.0/5
    • (20 jobs)
    As The Business Operations Doctor, I specialize in helping companies thrive by diagnosing, building, and treating their operational bodies through optimized processes, innovative technology, strategic planning, and effective programs. With over 15 years of hands-on experience, I have partnered with businesses of all sizes across diverse industries to enhance their operational efficiency. My expertise includes: Documenting and Developing SOPs, Workflows, and Process Documentation Improving Existing Processes Creating New Procedures to Drive Efficiency and Support Sales Growth Creative Solution Development Strategic Planning & Mapping Business Performance KPIs, Metrics, and Objectives Development Risk Forecast & Planning Process & Logistic Mapping for business operations & products My true passion lies in identifying improvement areas within a company's departments and crafting tailored plans to achieve organizational goals. I am deeply committed to this process, combining strategic planning, problem-solving, and foresight techniques to expand departments and boost corporate value. As the Business Operations Doctor, I offer a unique perspective and added value, bringing a wealth of knowledge and experience in responsibility and fiscal operations. Together, we can evaluate and enhance your company’s operational health, working towards achieving your business goals.
    Featured Skill Operations Manager
    Business Process Management
    Documentation
    Startup Consulting
    Process Flow Diagram
    Technical Project Management
    Process Documentation
    Project Management
    Business Consulting
    Process Development
    Business Operations
    Business Management
    Operational Plan
    Operational Planning
    Requirement Management
    Business Analysis
  • $84 hourly
    • 5.0/5
    • (2 jobs)
    Making ideas and dreams a reality. I am a qualified, hard-working, and dedicated professional with seven years of experience building startups and working with early-stage companies. My expertise spans nonprofits, startups, B2B SaaS companies, government technology and consulting, and consumer goods products. I am passionate about business, entrepreneurship, communication, and education. Highly analytical and detail oriented, I enjoy working in creative environments, learning from, and being inspired by those around me. I have also been recognized for my work and contributions to the City of New Orleans' Orleans Parish Communication District (OPCD) and NOLA-311, the city's non-emergency service. In 2021, I collaborated with the public engagement team to create an award-winning social media communications strategy, earning the organization the top award from the New Orleans Chapter of the Public Relations Society of America (PRSA)—the prestigious Silver Anvil Award. My professional expertise includes: Pitch deck review & pitch coaching; marketing operations; marketing strategy; brand building; project management; email marketing; social media marketing; content marketing; product marketing; creative/graphic design; creating multimedia for campaigns, branding, and events; copywriting; PR/communications; video editing; and occasionally web design.
    Featured Skill Operations Manager
    Business Consulting
    Marketing Consulting
    Content Creation
    Marketing Operations & Workflow
    Business Strategy
    Trello
    Communications
    Client Management
    Canva
    ActiveCampaign
    Business Operations
    Product Development
    CRM Software
    Adobe Lightroom
    Email Marketing
  • $70 hourly
    • 5.0/5
    • (1 job)
    I'm a Business Intelligence (BI) Engineer with experience building out BI tools for organization sizes anywhere from startups to Fortune-500. Whether you need help building a new dashboard, integrating new data-sources, or designing a full-fledged BI solution - I can help you with that! Primary BI Tool expertise: - Power BI - Tableau Supporting tech-stack tools: - Google BigQuery - Snowflake - SQL Server Business Function Experience: - Supply Chain - Finance - Accounting - Sales - Business Operations
    Featured Skill Operations Manager
    SQL Programming
    System Automation
    Migration
    Data Migration
    Data Engineering
    Automation
    CPQ Software
    Engineering & Architecture
    Business Operations
    Salesforce CRM
    Report Writing
    Business Intelligence
    Microsoft Power BI
    Tableau
    SQL
  • $40 hourly
    • 5.0/5
    • (1 job)
    Hi there! I’m Emily and I have 7 years of hands on experience in supply chain and operations. Whether you just need help with sourcing, or if you need end-to-end supply chain management - I can help! My experience includes: *Sourcing - quoting, quote negotiation and analysis, supplier selections and multi-sourcing *Purchasing/purchase orders -MOQ/EOQ, lead time management, min/max analysis, supply agreements and contracts *Forecasting - supply and demand *Inventory Management - safety stock, reorder points, just-in-time methods *Manufacturing - planning, scheduling and production management *Purchase-to-pay lifecycle management - ordering, inventory receipt, invoices, payment *New product introduction - engineering drawings, BOM management, quality approvals *Data and communication management *SAP, Excel, Outlook, Microsoft applications Outside of work I love to DIY any thing I can! Wood working, sewing, crafting, gardening, etc. I’m a mom to two kids and my husband works in the construction industry. I have several friends with business who constantly struggle with the operational activities, taking away time they can spend on the areas they enjoy most. I’m here in hopes to make other business owners lives easier by handling the back end tasks using the expertise I’ve gained over the years!
    Featured Skill Operations Manager
    New Product Innovation
    Supplier Development
    Price & Quote Negotiation
    Request for Quotation
    Data Analysis
    Purchase Orders
    Sourcing
    Supply Chain Management
    Demand Planning
    Business Operations
    Buying
    Purchasing Management
    Forecasting
    Supply Chain & Logistics
    Inventory Management
  • $70 hourly
    • 5.0/5
    • (5 jobs)
    Results-driven human resources executive with 15+ years of success in implementing transformative HR programming, pioneering departments from scratch, and driving company success through innovative performance management, HR compliance, and technology integrations. An accomplished strategic thinker and trusted mentor, I specialize in advising senior executives and business partners in start-up, early stage and high-growth organizations on regulatory compliance, corporate governance, propelling positive organizational development and cultivating a diverse and high-performing culture. Expertise in both HR of one and managing teams with a focus on employee engagement, global recruiting, and succession planning. Known for forging crucial partnerships with industry leaders and key decision makers to implement a continuous improvement model. Managed HR operations for private sector companies and non-profit initiatives that expose global corruption, injustice, human rights violations, advance social impact and cultivate diversity in education, entrepreneurship and commerce. 🥇Core Competencies: Start-Up, Non-Profit, Tech & Growth Cultures | Policies & Procedures | Organizational Strategy | Operations Leadership | Employee Relations | Recruiting | Full Charge Financial Management | Payroll Processing | PEO Administration HRIS, LMS, ATS, EOR (Integration/Admin) | Corporate Communications | Conflicts Resolution | Benefits Administration | Total Rewards | Performance Management & Coaching | Contracts Negotiation | Diversity, Equity, & Inclusion | Culture Assessment & Development | Risk Management | Change Management | Analytics & Compliance Reporting | Team Training Recent roles include: ✅ Director of People, Operations and Culture ✅ Global Director of Human Resources (26 countries) ✅ Founder and CEO of a business successfully acquired by private equity ✅ Managing Partner, Program Recruiter and Board Advisor ✅ Business advisor since 2012 Industry experience: Non-profit, Consumer Goods, E-Commerce, Educational Tech, Legal, HR Tech, IT, Logistics, Marketing, Manufacturing, Wholesale Distribution. 💻 My tech stack includes administration, human resources, project management, financial, recruiting, marketing and creative tools: HRIS ▪ LMS ▪ PEO ▪ ATS ▪ Google Suite ▪ MS Office Suite ▪ QuickBooks ▪ Gusto ▪ Rippling ▪ Slack ▪ Asana ▪ Canva ▪ Basecamp ▪ Zoom ▪ Video Editing ▪ 15Five Performance Management ▪ SMM ▪ Prezi ▪ Calendly ▪ Zoho ▪ Docusign ▪ Mailchimp ▪ Constant Contact ▪ Calendly ▪ Deel ▪ ChatGPT ▪ HootSuite ▪ Remote.com Professional Development 👩‍🎓SHRM Certification (In Progress) – SHRM-SCP Certification Study 👩‍🎓2023 HRCP Certifications: Employee Benefits, Employee Compensation, Employee Grievances & Discipline, Employee Relations & Employee Lifecycle, Talent and Performance Management, Employee Training and Development, Strategic HR Management. Organizational Leadership, Risk Management 👩‍🎓 Human Resources Management Coursera (2021) - University of Minnesota 👩‍🎓Operations Analytics Coursera (2019) – The Wharton School 👩‍🎓Six Sigma Principles Coursera (2019) - University System of Georgia 👩‍🎓Certificate in Business Administration & Management (2012 to 2018) – Launchpad 2X 👩‍🎓CEO Leadership - Strategy & Execution (2014 to 2015) – Institute of Entrepreneurship 👩‍🎓Marketing Coursera (2013) – The Wharton School Honors: 🏆Atlanta Business Person of the Year nominee 🏆Upstart 100 🏆Executive of the Year 🏆Honored as Businessperson of the Future by Michael J. Coles College of Business Languages: English (Fluent) | Spanish (Basic Conversation) Philanthropy 🎗Advisor - State of Georgia Women in Business Committee 🎗Volunteer Managing Partner / Program Recruiter / Board Advisor - Launchpad2X 🎗Former Chairwoman of the World Chamber of Congress Women’s Committee 🎗Entrepreneurial Coach for Sprout.UP and Independent Youth (Mentoring Young Entrepreneurs across America)
    Featured Skill Operations Manager
    Organizational Development
    Employment Law
    Risk Management
    Contract Drafting
    Human Resources Consulting
    Human Resource Information System
    Employee Engagement
    Employee Training
    HR Policy
    Startup Consulting
    Business Operations
    Performance Management
    Payroll Accounting
    Benefits
    Recruiting
  • $55 hourly
    • 5.0/5
    • (7 jobs)
    Hi, I'm Paloma. I would love to manage your next creative project! My prior work experience in production, digital marketing, documentary filmmaking, graphic design and recruiting have aided in my own development as a hybrid thinker. I work both analytically and creatively to find solutions, while continually seeking personal improvement. Let's create something together :)
    Featured Skill Operations Manager
    Brand Consulting
    Client Interview
    Research Interviews
    Candidate Interviewing
    Artist Interview
    Business Operations
    Marketing Communications
    Product Ad Campaign
    Product Imagery Content
    Design Concept
    Advertising Strategy
    Brand Development
    Design Thinking
    Project Management
    Creative Direction
  • $150 hourly
    • 5.0/5
    • (1 job)
    A multi-talented individual with formal education and professional experience in the legal and business sectors and a proven track record of starting small and growing exponentially bigger, both from an organizational and personal development perspective. A visionary with a compassionate, charismatic, flexible, independent, and positive personality that fully comprehends all aspects and implications of an organization's strategic vision, mission, and values. An organized, practical, data-driven work ethic that results in the effective and efficient implementation and execution of strategic vision across all levels of an organization. A caring leader with high emotional intelligence and a core understanding of the modern labor market's priorities that uses coaching, knowledge transfer, and kindness as key leadership techniques to create teams that function in a highly collaborative and autonomous manner.
    Featured Skill Operations Manager
    Business Planning & Strategy
    Lean Consulting
    Organizational Design & Effectiveness
    Organizational Chart
    Leadership Development
    Leadership Coaching
    Client Management
    Key Account Management
    Community Goals & KPIs
    KPI Metric Development
    People Management
    Business Operations
    Operational Planning
    Business Consulting
    Strategic Planning
  • $125 hourly
    • 5.0/5
    • (1 job)
    My 📣BUSINESS COACHING📣 service offers personalized guidance and support to entrepreneurs seeking to maximize their potential and achieve business goals. Over the last twenty years, I've successfully partnered with business, both small and Fortune 500 by working with CEOs, Presidents, VPs, and Entrepreneurs to help them take control of their businesses. ❓So, where do we start? I begin working with my clients by deeply understanding your vision and objectives. Then I conduct a comprehensive assessment of your current situation and identify key challenges and opportunities. From there, we collaboratively set clear and actionable objectives by developing a detailed coaching plan tailored to your unique needs and circumstances. ❓What is my strategy? My methodology is grounded in active listening, powerful questioning, and a client-centered approach, empowering clients to uncover insights, overcome obstacles, and drive meaningful change in their businesses. Throughout the coaching journey, I provide ongoing support, accountability, and encouragement, celebrating achievements and fostering a growth mindset. ❓What do you get in return? My deliverables include documented summaries of goals and vision, comprehensive assessments, prioritized challenges, clear objectives, detailed plans, progress updates, and personalized feedback. Expect a time commitment ranging from 10-20 hours per month, depending on the complexity of your business and goals. ❓How am I different from other Business Coaches? What sets me apart is my specialized expertise, proven track record of success, innovative methodologies, and holistic support approach. I offer personalized coaching programs tailored to individual needs, leveraging emotional intelligence, and continuous learning to deliver exceptional value. My client-centered approach, transparent pricing, and commitment to excellence distinguish me as a trusted partner in the business journey. 👋Let's connect and see how I can help you!
    Featured Skill Operations Manager
    Business Operations
    Business Coaching
    Technical Writing
    Public Speaking
    Presentation Design
    Market Research
    Training & Development
    Problem Solving
    Communications
    Risk Management
    Business Consulting
    Strategic Planning
    Change Management
  • $40 hourly
    • 5.0/5
    • (25 jobs)
    Complexity is my comfort zone! I thrive on creating order out of chaos and resolving major business challenges with system and process improvements to increase efficiency and satisfaction. I am a solutions-oriented, creative problem solver, known for my superior communication strategies and keen business intuition. I have a genuine passion for remote work, and especially thrive in the fluid, fast paced environment of startups. I love leading; find great joy in brainstorming; am energized by wearing many hats; and find no greater satisfaction than exceeding my OKRs and KPIs! I am experienced in every aspect of building, implementing and managing a successful support department, from the ground floor, through full scale, having built and managed remote teams ranging in size from 2 to 200. My ability to recognize subtle social queues makes me an invaluable addition to people-centered teams and organizations, and gives me an advantage in my approach to establishing a strong culture, including team training and development. Whether the goal is to effortlessly and endlessly scale your operations, or develop a customer experience strategy that sets you apart from the pack, I bring diverse, committed experience and whole-hearted investment to every project I take on! Allow me to make your business my biggest passion!
    Featured Skill Operations Manager
    Project Management
    Recruiting
    Customer Support
    Account Management
    People Management
    Human Resource Management
    Business Operations
    Zendesk
  • $100 hourly
    • 4.9/5
    • (15 jobs)
    Greetings! 👋 I'm an accomplished Smartsheet Consultant with a decade of hands-on experience dedicated to crafting and managing tailor-made Smartsheet solutions. My commitment is to help organizations like yours leverage the full potential of Smartsheet. Why Choose Me? ✅ A Decade of Expertise: With over 10 years in the industry, I've honed my skills in designing, building, and maintaining Smartsheet solutions, ensuring they align seamlessly with your business objectives. ✅ Certified Professional: As a certified Smartsheet expert, I bring a wealth of knowledge in utilizing the platform's capabilities, customization options, features, and tools to optimize your workflow. ✅ Premium App Proficiency: I specialize in premium Smartsheet apps such as Data Shuttle, Control Center, Dynamic View, and Data Mesh. These tools empower your organization by providing advanced functionalities tailored to your unique requirements. ✅ Platinum Partner Affiliation: I work at a Smartsheet Aligned Platinum Partner, ensuring that my solutions adhere to the highest standards and industry best practices. ✅ Zapier Integrations: Seamlessly integrate Smartsheet with over 1,000 applications, including Quickbooks Online, Mailchimp, Jotform, Formstack, Gravity Forms, JIRA, Asana, and Trello. If you're looking for a seasoned Smartsheet Consultant who can deliver results, let's discuss how I can elevate your organization's efficiency. About Me: I've dedicated my career to enhancing project management and workflow execution. As an independent consultant, I bring a personalized touch to every project, ensuring your specific needs are met. Ready to embark on a Smartsheet journey that transforms the way you work? Let's talk!
    Featured Skill Operations Manager
    Salesforce
    Business Operations
    Zapier
    Project Management
    Formstack
    Process Improvement
    Smartsheet
    Automated Workflow
    Microsoft Excel
    Data Analysis
    Dashboard
    Data Visualization
  • $150 hourly
    • 5.0/5
    • (93 jobs)
    Dana is a rare breed of strategic thinker and hands-on worker with 25 years of consulting experience. Dana effectively blends project management and structure to obtuse, and often difficult, problems to solve. Taking a big problem, and dividing into smaller, manageable pieces, without getting off-track is the value Dana brings to a team. Specialties: • New Venture Definition and Business Plans • Complex Financial Models • Analyst for Blockchain Investment Fund • Business Requirements and Strategic Plans • Forward and Reverse Logistics • Change Management and Training • Project Management • Executive Communications Dana developed her general business expertise during twelve-years of consulting experience at Accenture, in the Strategy Practice. Dana worked with a diverse group of companies including Dow Chemical, Lend Lease, American Home Products, The United States Postal Service, NationsBank (Bank of America), Cingular Wireless, and International Paper. Subsequent to her time at Accenture, she has pursued independent business consulting with AT&T Mobility in Supply Chain, writing numerous business plans, serving as interim President of a technology start-up, creating financial models, and go-to-market strategies. She also pursued business development opportunities for a small software company and a technology startup. She can work with both boot-strapped and corporate budgets. Dana is the former Vice President of Operations at PodPonics, Inc., a technology-based hydroponic farm. While there she grew operational revenue from $50K to $100K monthly over a four-month period. Dana designed and led day-today operations of a 25+ person team, process definition, plant R&D and protocol design, business requirements definition for software technology direction, business case development, Food Safety Primus GFSI certification (obtaining a Superior rating, adding a Farm Crew Audit, and GAP audit, and additional products). She was responsible for International Supply Chain Management, Process Facility business design, Farm Operations business design, business case preparation, and strategic procurement. She initiated preliminary HR policies while formal policies were under development. She also prepared the strategic plan for a pending partnership with a Global 2000 Company. Finally, she began preparations for an Integrated Disease Management Plan. Dana graduated with a B.S. in Economics from The Wharton School, University of Pennsylvania and an M.B.A. from The Fuqua School of Business, Duke University. She was honored as a Fuqua Scholar (graduated in the top 10% of class). She participated in adventures including hiking the Grand Canyon, hiking the Inca Trail, summiting Mount Kilimanjaro, participating in one month total immersion language school in Costa Rica, attempting the summit of Mt. Elbrus (Russia), and volunteering on a working horse farm. She authored From Laptop to Mountaintop: Lessons they didn’t Teach you in Business School. Dana is formerly NASD Series 3 qualified, and registered with National Futures Association (NFA).
    Featured Skill Operations Manager
    Supply Chain Management
    Startup Consulting
    Financial Modeling
    Entrepreneurship
    Management Consulting
    Agriculture & Forestry
    Business Operations
    Project Plans
    Project Management
    Business Plan
  • $85 hourly
    • 5.0/5
    • (24 jobs)
    Making things happen isn’t just what I do—it’s who I am. Whether I’m steering high-stakes projects for brands like IMAX, Fabletics, and Disney Games, or managing multimillion-dollar campaigns with 60% profitability, I bring energy, precision, and a clear sense of purpose to every initiative. My career has been built on turning big-picture visions into seamless executions, leading teams to crush goals and deliver results that genuinely move the needle. What sets me apart? I don’t just show up to work—I show up with an entrepreneurial mindset, treating every business I work for as if it were my own. Whether managing creative campaigns, aligning diverse teams, or partnering with C-suite leaders, I bring the same dedication, ownership, and strategic focus you’d expect from a business owner with a personal stake in success. I’ve partnered with C-suite leaders to scale operations and drive strategic growth while rolling up my sleeves to tackle the nitty-gritty. From refining workflows to managing portfolios of high-profile clients, I thrive in the space where creativity and strategy meet. No fluff, no egos—just results that make people stop and take notice. But let’s talk about what really matters: the people. Work is about more than tasks and deadlines—it’s about building a culture where individuals feel supported, inspired, and genuinely excited to show up every day. I’ve led cross-functional teams, coached project managers, and even founded a Culture Committee to plan virtual events that bring connection to the forefront. Because when the people are thriving, the work speaks for itself. I’m as passionate about the big wins as I am about the small details that get us there. Whether managing the complexities of creative campaigns, crafting killer sales decks, or mentoring teams to exceed their potential, I bring a sense of optimism, adaptability, and purpose to everything I do. The goal isn’t just to deliver—it’s to exceed expectations and make the process just as enjoyable as the outcome. So, what drives me? Watching a team click, seeing bold ideas come to life, and turning ambitious goals into reality. Let’s connect and see how we can make magic happen together. ✨
    Featured Skill Operations Manager
    Business Analysis
    EOS
    Business Operations
    Business Strategy
    Process Improvement
    Leadership Development
    Digital Marketing
    Business Management
    Project Management
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