Hire the best Operations Managers in Massachusetts

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$100 hourly
Meighan O.
- 5.0/5
- (19 jobs)
⚡️ Streamline your operations ⚡️ Build systems that scale with you ⚡️ Run your business without chaos Most business owners and their teams are slammed with work and don’t have the time, energy, or patience to figure out how to make Notion actually work for them. That’s where I come in — I build clear, efficient workspaces. My custom-built systems are designed to significantly reduce the time you spend managing your business operations, so you can get back to the work you enjoy. As a Notion consultant — and an Official Notion Ambassador — with over a decade in operations, tech, and systems strategy, I help business owners and teams work through the messy, often overwhelming process of organizing how their business runs. I combine deep systems thinking with hands-on Notion expertise to design workspaces that cut through the chaos, support your workflow, and bring lasting clarity to your day-to-day operations — whether you’re running a team, managing clients, or scaling your services. Here’s how I work: ⚡️ We start with a 20-minute discovery call where I learn about your business, your challenges, and how I can help. ⚡️ If we’re a good fit, I onboard you with a comprehensive 3-part questionnaire to gather the details I need, followed by a full audit of your current setup (if you have one) and a strategy call to map out your workflows and priorities. ⚡️ From there, I begin building and refining your workspace. You’ll get access to review and test the system, and we’ll go through a feedback loop to make sure it works the way you work. ⚡️ Once everything’s solid, I provide training, documentation, and async support as needed. Then I hand it off cleanly — with email support to make sure you’re set up for long-term success. I help clients with: 📍 Workspace Overhauls 📍 Operations + Workflow Audits 📍 Complete Workspace Builds 📍 Dashboard + System Design 📍 Project + Task Management Systems 📍 Knowledge Bases + SOP Libraries 📍 Client Relationship Systems 📍 Content + Editorial Systems 📍 Custom Workflows + Automations 📍 Training & Team Onboarding Shoot me a message to book a free 20 minute consultation!

Operations Manager
Business Consulting
Knowledge Management
Project Workflows
Zapier
Notion
Marketing Operations & Workflow
Process Development
Process Improvement
Business Process Automation
Business Operations
Technical Support
$60 hourly
Jeff B.
- 5.0/5
- (5 jobs)
**Limited time promo: I am hoping to kickstart my presence on Upwork, so I'll be offering highly discounted services to early clients. My standard rate is $3-4k/day, and I will start raising my rate on Upwork after I have 5 reviews. EXPERT VETTED - Designation from Upwork, "Only the top 1% of talent on Upwork qualifies for Expert-Vetted talent status, and only those in select categories are eligible. These users have gone through a thorough screening process that evaluates technical expertise and soft skills." With over a decade of experience and success as a leader in Bain & Company's Private Equity Group, an e-commerce executive at Wayfair, and as a seasoned entrepreneur, I bring a unique blend of strategy and hands-on execution to your most challenging business situations. My professional journey has equipped me with rich insights into various sectors, especially the nuances of e-commerce and startup ecosystems. I've led fast-growing business units, navigated complex organizational challenges, and crafted growth strategies for burgeoning enterprises. As an entrepreneur myself, I understand the roller-coaster that startups face and I'm adept at refining ideas, conceptualizing MVPs, and navigating early-stage growth. If your business challenges are straightforward, there are numerous cost-efficient options available. But if you're dealing with complex, mission-critical issues or embarking on a transformative journey, I can help steer your course with an exceptional blend of strategy, creativity, and pragmatism. My advisory services will deliver results at a fraction of the cost of a McKinsey/BCG/Bain project team, but with the same commitment to excellence and achievement. Whether you have a clearly defined project or are still trying to figure out the right direction, I am open for collaboration. I enjoy working with small and medium-sized businesses, helping them navigate the entrepreneurial journey and thrive in their respective markets. Our collaboration begins with a comprehensive conversation to understand your unique challenges, then we devise a bespoke solution tailored to your needs. I look forward to partnering with you to create lasting value and success in your entrepreneurial journey.

Operations Manager
B2B Marketing
Due Diligence
Investment Research
Management Skills
Growth Strategy
Retail
B2C Marketing
Salesforce
Financial Modeling
Management Consulting
Real Estate
Business Operations
$40 hourly
Jack L.
- 5.0/5
- (3 jobs)
As a Business Analyst with a focus on AI-driven workflows and business automation, I help teams streamline operations, reduce manual effort, and make smarter, data-informed decisions. With a strong background in data analytics and business consulting, I build high-leverage solutions using tools like ChatGPT, Make.com, Google Sheets, and PowerAutomate — enabling companies to automate support, optimize internal processes, and unlock insights faster. Key Skills & Tools: - AI-Powered Automation: ChatGPT, OpenAI, custom agents for document generation and support - No-Code Systems: Make.com, Zapier, PowerAutomate for building end-to-end business workflows - Data-Driven Decision Support: SQL, PowerBI, Google Sheets, Excel dashboards - Process Design & Optimization: Workflow mapping, internal tool building, SOP automation What I’ve Helped Teams Do: - Automate SOW and contract generation workflows using ChatGPT and Google Docs - Save 10+ hours per week with custom automations in Sheets, Apps Script, and Make.com - Improve customer response time by deploying lightweight AI support agents - Streamline onboarding, client communication, and internal reporting processes With a foundation in analytics and a focus on automation systems, I combine technical skills and strategic thinking to help businesses move faster and scale smarter. Let’s build the systems your team needs — so you can spend less time managing chaos, and more time growing.

Operations Manager
Business Management
Business Operations
Microsoft Office
Tableau
Microsoft SQL Server
Business Intelligence
Project Management Support
Project Management
Business Consulting
Business Analysis
Analytics
Microsoft Excel
Research & Strategy
$100 hourly
Cam M.
- 4.7/5
- (7 jobs)
Architect of operational strategy and purpose-built infrastructure, with expertise in redefining sales operations to empower revenue teams. Drawing on three SaaS acquisitions, I combine analytical depth and creative vision to deliver strategies that drive clarity and growth. Highly adaptable, resourceful, insatiably curious, and relentless in pursuing meaningful impact, I thrive in high-growth environments requiring bold ideas and execution.

Operations Manager
Sales Analytics
Process Architecture
Market Research
AI Consulting
Revenue Management
Operations Analytics
Business Operations
Sales Operations
$45 hourly
Cameron S.
- 5.0/5
- (10 jobs)
🚀 I have over 7 years of lead generation and appointment setting skills with advising best practices within sales, marketing & early startups. 🚀 I am currently working as a Strategic Account Manager at Constant Contact (Email Marketing SaaS). 🚀 My services include: - Advisor to Startups in their early stages - Appointment Setting (SDR/BDR) - Account Management | Account Executive - Managing sales teams - Hiring Manager - Strategy for SaaS Startups 🚀 I am a self-starter, persevering sales professional, able to work and provide results in different industries. I have very transparent feedback and am coachable to help out clients. 🚀.....So that's it, if you're ready to work with me, please click the invite and we can schedule a good time to have a conversation. Regards, Cameron

Operations Manager
Sales Development
Account Management
SaaS
Business Operations
FinTech
Business Planning & Strategy
Sales Management
Startup Consulting
Strategy
Sales
Outbound Sales
Cold Calling
HubSpot
Salesforce CRM
Lead Generation
$65 hourly
Lindsay D.
- 5.0/5
- (6 jobs)
As an operator, all of my services help founders to: 💸 Become more profitable and less busy, 🚀 Scale to a place that they're excited to be at, and 🧭 Feel clear & confident about what to work on (and when), who to hire, and how to grow. What do I get jazzed about? People and process. I'm passionate about small businesses with missions that matter. MY EXPERIENCE & EXPERTISE ✨ Management of all the nitty gritty details, making sure your projects run like clockwork, freeing you up to work on the business instead of in it ✨ Team management that keeps everyone empowered and engaged with the business, clients, and each other ✨ Seamless workflows that will make your workdays feel like a walk in the park (instead of a marathon through quicksand) ✨ Custom automation and integration solutions that will save you time and reduce human error (because let's be real, we all make mistakes) ✨ Defined and documented processes that streamline operations and increase efficiency so everyone gets more time to do skilled work ✨ On-time and on-budget delivery, with regular updates This is what I love to do! Still unsure if I have the chops to help you out? Here's some more info about my background: • Over 20 years of project management experience • Over 10 years of leadership-level business management • Since 2011, I've been supporting small business owners online. I turned my freelance work into a full-fledged business in 2020 • I've worked inside of dozens of businesses —I understand the in and outs of small business operations • I'm a Certified Director of Operations • I'm a Certified Funnel Pro • I bring a keen eye for detail to every project I undertake

Operations Manager
ClickUp
Webinar Jam
ConvertKit
Kajabi
ActiveCampaign
Business Operations
Email Campaign Setup
Email Automation
Sales Funnel Builder
Team Management
Strategic Planning
Project Management
Project Planning
Operational Planning
$65 hourly
Sara B.
- 5.0/5
- (3 jobs)
Your business is growing — but your systems aren’t keeping up. That’s where I come in. I help coaches, creatives, and service providers scale to 7 figures by simplifying, organizing, and automating their operations, so they can grow with more ease and less overwhelm. ✨ Heey, I’m Sara, an experienced Online Business Manager (OBM) and the founder of Indigo Elephant. My clients are visionary entrepreneurs who’ve built something powerful, but they’ve outgrown their current systems and are struggling with outdated tools, inconsistent processes, and manual tasks that drain their time and energy. With 5+ years of experience supporting 6- and 7-figure service-based businesses, I bring a mix of strategy, structure, and systemization that helps you scale with clarity, not chaos. 💡 What I Specialize In: ✅ Strategic business audits ✅ CRM & project management system setup and cleanup ✅ SOP creation and documentation ✅ Workflow automation ✅ Tech stack optimization ✅ Project & task management ✅ Ongoing backend business management 🛠️ Tools I Work With I have experience with: ClickUp, Monday.com, Asana, Trello, HoneyBook, HighLevel, Zapier, Slack, Loom, GSuite, Airtable, Notion, Practice Better, Teamwork, Healthie — and more. 🌎 Industries I Serve I’ve supported clients in: Health & wellness, digital marketing, business coaching, content creation, creative services, education, and personal development. 💬 What Clients Are Saying: "As a digital organizer, I thought I had everything together, but I did not. I was overwhelmed with how I was doing my onboarding my clients. Most of the tasks were done manually with little automations, I kept forgetting to do certain steps, I had to look at previous documents and copying and pasting to the new document, and I just had everything everywhere. I hired Indigo Elephant to help me come up with a plan and a direction. Sara listened to my frustrations and came back with a detailed step-by-step document on what to do, how to do it, with links to help sites, and I just felt relieved. As a new entrepreneur, I had an idea on what to do, but I did not know how to put all the pieces together and Sara did this for me. I highly recommend her if you need a system that makes sense and will work for you and your business." - Wendy "I hired Indigo Elephant because I needed some help with the day to day tasks, my weekly newsletter and some critical projects that I wanted to move forward on. Their attention to detail and thoroughness was above and beyond my expectations. Not only did they help move these items forward, they made them better! Restructuring my weekly newsletter with a relevant flow, creating a new cover for my podcast that looks amazing, and streamlining my workflows in my current platform (High Level). Creating a spreadsheet so I can quickly source my podcasts by topic and relevance, such a time saver! Onboarding clients as needed and making that onboarding process simple for the client so they can have the best experience possible working with Katalyst Fitness and Nutrition. Having these tasks off my plate allowed me to think more about the future of where I want my business to go and how I want it to grow, rather than being stuck in the minutiae of day to day tasks. I highly recommend them to anyone looking for great work, and will be referring them to my business contacts and networks. Thank you!" - Kathy "Sara (and Katie) are an absolute blessing and breeze to work with. They make whatever vision you have for your business come to life and take work off your hands that you don't have the time or energy to do, so that you can focus on the things you love to do in your business instead. They are timely and extremely professional. I HIGHLY recommend them for all of your business and social media needs!" - Cynthia 🔥 Why Work With Me? 👉🏻 5+ years of hands-on online business operations experience 👉🏻 Strategic, tech-savvy, and systems-obsessed 👉🏻 Proactive, communicative, and easy to work with 👉🏻 Detail-oriented with a big-picture mindset 👉🏻 Committed to helping you grow without burnout If you're ready to simplify your systems, reclaim your time, and hit 7-figures with ease, I’d love to help. 📩 Send me a message or invite me to your job. I’m happy to offer a free discovery call to explore how we can work together.

Operations Manager
Minimalist
Data Entry
Customer Service
Mailchimp
Light Bookkeeping
Editing & Proofreading
Website Customization
Software Integration
Business Consulting
Email Platform Account Setup
Business Analysis
Business Operations
Project Management Support
Zapier
Email Automation
System Automation
Automation
Project Management Software
Project Management
CRM Automation
CRM Software
English
$45 hourly
Jennifer I.
- 5.0/5
- (2 jobs)
Versatile administrative professional with 4 years of proven expertise in nonprofits, mental health start-ups, consulting, and restaurant management. Adept at optimizing office operations, implementing streamlined administrative processes, and providing exceptional customer service. Skilled in virtual coordination, database management, and efficient communication protocols. Currently pursuing a dual Associates degree in Business Administration (Management) and Computer Science to enhance skills for diverse roles. Demonstrated leadership in fast-paced environments. Excited to leverage a versatile skill set, excellent communication abilities, and ongoing education in roles spanning virtual assistance, executive support, HR, consulting, and project management.

Operations Manager
Business Operations
Automated Workflow
Executive Support
Stakeholder Management
Project Management
Relationship Building
Problem Solving
Leadership Skills
Communication Skills
Time Management
$115 hourly
Daniel B.
- 5.0/5
- (2 jobs)
Unlock the power of YouTube with SEO! I specialize in helping creators and businesses skyrocket their video visibility and channel growth—YouTube Since 2011 - SEO Since 1996. By optimizing your video content, titles, descriptions, tags, and settings I'll drive more organic traffic, increase watch time, and boost your audience engagement. With a deep understanding of YouTube's algorithm and years (decades but that makes me sound old 🙂 ) of digital marketing experience, I'll craft a tailored SEO strategy to help you stand out from the competition. My Services Include: - In-depth keyword research to identify high-potential terms - Compelling video optimization for titles, descriptions, and tags - Channel audits to uncover growth opportunities - Data-driven strategies to maximize your video's impact Let's work together to turn your YouTube channel into a thriving success. To get started, invite me to your job or message me with any questions.

Operations Manager
YouTube Development
YouTube Marketing
YouTube SEO
Business Management
Business Operations
Content Planning
SEO Content
Internet Marketing
Search Engine Ranking
Marketing Strategy
Google Search Console
SEO Keyword Research
Search Engine Optimization
Ahrefs
SEO Strategy
$200 hourly
Gilda D.
- 5.0/5
- (1 job)
Hi! I am a strategy and operations professional with experience in planning, business development, impact strategy, and operations. Whether you're starting work from scratch or trying to take your business to the next level I am here to help. *I am fluent in English and Spanish *Easy to work with *Former Collegiate Athlete at Duke University

Operations Manager
Employee Engagement
Corporate Social Responsibility
Entrepreneurship
Business Development
Business Operations
Business
$100 hourly
Nick P.
- 5.0/5
- (2 jobs)
Actively looking for fun and interesting opportunities in multi-faceted groups that combine my strengths and interests in fields of strategy, operations, technology development, and management. Also looking to support people trying to get into these fields with resume, interview, and career coaching support.

Operations Manager
Corporate Strategy
Product Strategy
Hiring Strategy
Operational Planning
People Management
Startup Company
Product Development
Life Science
Product Management
Technical Project Management
Interview Training
Financial Planning
Strategic Planning
Business Operations
Management Consulting
$125 hourly
Jeffrey S.
- 5.0/5
- (1 job)
Jeff is an accomplished, growth-driven VP of Product Strategy / General Manager with 15 unique years of strategy and analytics consulting experience ranging from product strategy/management and internal startup leadership to large system implementation management. Passionately operating at the intersection of innovation strategy, technology, and new business incubation, he has proven his ability to accelerate new intrapreneurial service / product offerings, business ventures, and strategic alliances through his leadership of the DeloittePixel and StrategyAccelerator product businesses. Jeff endeavored to set the businesses up for success by building diverse teams and deploying exceptional strategies supported by keen funding navigation, comprehensive financial management/business case execution and optimized/automated processes.

Operations Manager
AI App Development
Cross Functional Team Leadership
Financial Modeling
Business Cases
Product Management
Partnership Development
Digital Transformation
Business Innovation
Innovation Strategy
SQL
Venture Capital
Product Strategy
Strategy
Mergers & Acquisitions
Business Operations
$200 hourly
Robert A.
- 5.0/5
- (3 jobs)
Are you looking for a seasoned executive with over 35 years of experience to help your organization achieve transformative growth? Look no further. I bring a unique blend of strategic leadership, operational excellence, and AI expertise to the table. My passion lies in leveraging cutting-edge technologies and data-driven insights to optimize business processes, drive revenue, and create sustainable competitive advantages. As a Fractional COO, I offer a cost-effective solution for companies looking to enhance their operational efficiency without the expense of a full-time executive. Throughout my career, I have consistently demonstrated the ability to develop and execute impactful strategies across various business functions, and as the CEO and Founder of Pontem Strategy LLC, I have served as a trusted advisor to multiple CEOs, providing strategic counsel and leadership insights to drive meaningful change. My proven track record includes spearheading a strategic market positioning initiative for Nymbl that resulted in closing a $1M deal with CACI, a $6.7B federal technology firm. Additionally, I developed an internal AI Enablement Strategy to enhance sales efficiency and create a new revenue stream. As the Chief of Staff for Global Sales Operations at Amazon Web Services (AWS), I led transformative initiatives that boosted sales productivity by 35%, improved customer engagement by 20%, and increased content accessibility by 40%. By leveraging machine learning and data-driven insights, I empowered a 5,000+ strong global sales team with the right content at the right time, driving significant revenue growth. At Dell EMC, I spearheaded the seamless integration of two acquired companies and two offshore teams, achieving a 98% retention rate for critical resources. I also successfully migrated over 700 legacy applications to a state-of-the-art Pivotal architecture, reducing annual maintenance costs by over 90% and achieving $7M+ in direct delivery efficiencies. As a Fractional COO, I introduce the innovative Virtual Chief of Staff (VCoS) model to revolutionize how organizations drive team success. By fostering seamless collaboration, streamlining processes, ensuring strategic alignment, and nurturing talent, I help companies maximize their team's efficiency and unlock their full potential. With the VCoS model, organizations can tap into my expertise and experience, tailored specifically to their needs, without the commitment of a full-time COO. My expertise extends beyond the corporate world, as I actively serve on the advisory boards of six companies, including accelant, COGENT InfoTech, and Rookie Rides. By providing strategic guidance and leveraging my extensive network, I help these organizations navigate complex challenges and unlock new growth opportunities. So, if you're looking for a transformative executive leader who can bring strategic vision, operational excellence, and AI-powered insights to your organization while optimizing your team's efficiency as a Fractional COO, I would welcome the opportunity to discuss how my skills and experience can help you achieve your goals. Let's connect and explore the possibilities together.

Operations Manager
Leadership Skills
Executive Coaching
Change Management
Low-Code Development
Business Operations
Program Management
Knowledge Management
CRM Automation
Sales Enablement
$55 hourly
Jessica H.
- 5.0/5
- (3 jobs)
I transform how small businesses operate by managing complex projects and scaling systems that grow with you. As both a project leader and systems architect with 7+ years experience as a Director of Operations, I create the infrastructure your business needs while preserving the exceptional client experience that sets you apart. My approach balances high-touch service with scalable automation—perfect for service businesses ready for their next growth phase. Have a new idea or project that you want to see get off the ground? Are you constantly putting out fires? Let me help you transform operational chaos into strategic, sustainable growth! * Book a no-obligation 30-minute diagnostic call to identify your biggest bottlenecks * Get immediate recommendations you can implement right away * Stop wasting time on manual processes that technology can handle * Create systems that scale with your business, not against it * Reclaim hours in your week through targeted workflow optimization * Turn client onboarding from a headache into a competitive advantage * Implement financial visibility that drives confident decision-making * Build team structures that maximize talent and minimize burnout * Develop a roadmap for sustainable growth without sacrificing quality * Experience the freedom of running your business instead of your business running you Ready to stop drowning in operations and start focusing on your vision? Let's talk.

Operations Manager
Squarespace
Mailchimp
Airtable
Management Skills
Business Management
Project Management
Business Operations
$50 hourly
May L.
- 5.0/5
- (1 job)
Extremely motivated, highly collaborative and results driven finance and business operations professional. Experience includes working in the Management Consulting, Biotechnology, Technology and Financial Services market sectors. Excellent analytical, communication and negotiation skills. Highly collaborative with external and internal clients, global executive management and key stakeholders. Thrives in dynamic, complex, fast-paced environments, including highly matrixed and cross functional organizations. Deep global team management experience.

Operations Manager
Community Goals & KPIs
KPI Metric Development
Staffing Needs
Writing Critique
Financial Analysis
Forecasting
Business Operations
$50 hourly
Charles T.
- 5.0/5
- (23 jobs)
Fundraising | Non-Profits | Grants | Curriculum | Research | Education | Quickbooks I have worked for non-profits and educational institutions for 15+ years. I've won $2m+ in grants for organizations, developed curriculum for learners of all ages, and completed extensive research projects. Strong Quickbooks for non-profits skills.

Operations Manager
Communications
Business Operations
Google Workspace
Marketing Operations & Workflow
Curriculum Development
Learning Management System
Writing
Content Writing
Grant Writing
$30 hourly
Carmen Y.
- 5.0/5
- (3 jobs)
Driven by a legacy of entrepreneurship and innovation, I bring 16+ years of cross-functional leadership in Operations, Sales, Finance, and Technology. I’ve helped high-growth companies modernize, automate, and scale their operations—delivering measurable results and lasting value. I specialize in designing and implementing solutions that streamline processes, boost efficiency, and unlock revenue opportunities. My approach combines data-driven decision-making with a passion for collaboration and continuous improvement. What I Offer • Operations & Process Optimization: Transforming complex workflows into efficient, scalable systems—whether through process engineering, supply chain strategy, or lean manufacturing. • ERP & CRM Implementation: End-to-end management of ERP/CRM transitions, customization, and integration. Experienced in advanced reporting and database optimization. • Data Analytics & Financial Forecasting: Building robust forecasting models, automating reports, and uncovering actionable insights to drive growth and cost savings. • Team Leadership & Client Collaboration: Leading cross-functional teams and fostering strong client relationships to deliver shared value and exceed expectations. • Inventory & Production Management: Proven track record in inventory control, warehouse optimization, and production scheduling—delivering up to 50% reduction in reserves and 25%+ improvement in efficiency. Selected Achievements • ERP/CRM Integration: Key driver in the successful transition and integration of new ERP and CRM systems, resulting in improved reporting and operational efficiency. • Automated Commissions & Reporting: Developed and automated commission calculations and advanced analytics, reducing processing time from 5 days to 1. • Inventory Optimization: Designed a Safety Stock Program that cut inventory reserves by 50% and improved on-time order completion from 65% to 90%. • Production Efficiency: Created a dynamic Excel-based production schedule, boosting employee efficiency from 40% to 65%. Why Work With Me? • Proven Results: My strategies have delivered tangible improvements in efficiency, accuracy, and profitability for multiple organizations. • Tech-Savvy & Analytical: Skilled in Excel and advanced reporting tools. I thrive on solving complex problems with creative, data-driven solutions. • Collaborative & Client-Focused: I believe in building lasting partnerships and working closely with clients to achieve their goals. Let’s Connect! Ready to optimize your operations, implement new systems, or unlock hidden efficiencies? Let’s discuss how I can help you achieve your business goals.

Operations Manager
Web Development
Adobe Photoshop
Business Operations
Project Management
Data Analysis
Financial Analysis
Administrative Support
Sales Operations
Intuit QuickBooks
Microsoft Excel
$35 hourly
Krishna P.
- 0.0/5
- (1 job)
Hello, My name is Krishna and I am a dedicated, hardworking business professional with vast, diverse employment background. I possess strong leadership and organizational abilities acquired through rigid Air Force standards. I have 10+ years of experience in business management, executive assistance, and project management. I am dedicated to successfully directing mission/business operations and can easily tailor my efforts to meet your task requirements. I am confident I have the expertise needed to deliver work quickly and efficiently.

Operations Manager
Administrative Support
Human Resource Management
Customer Engagement
Business Operations
Content Writing
Defense & Military
Business Management
Customer Service
Payroll Accounting
$75 hourly
Jennifer A.
- 0.0/5
- (1 job)
I am a tech savvy accounting and human resources professional experienced in small business and non-profit management. I provide personalized services and cost-effective scaled solutions tailored to your unique business needs. QuickBooks Online Pro certified. Gusto Payroll Certification. Society of Human Resources Management - Certified Professional. BS in Accounting. MS in Human Resources.

Operations Manager
QuickBooks Online
Budget
Benefits
Business Management
Business Operations
Google Workspace
Bookkeeping
Human Resource Management
Management Skills
Microsoft Office
Financial Statement
Accounts Payable
Accounts Receivable
Invoicing
Financial Audit
$75 hourly
Kristofor B.
- 0.0/5
- (0 jobs)
Having owned and operated small businesses for the last 20+ years, I am uniquely qualified to work alongside entrepreneurs seeking to round out their existing team. I have consulted with small companies assisting them in better understanding and improving customer interaction, sales pipeline, social media strategy, technology, manufacturing process, operations, human capital management, M&A strategy, overall profitability and enterprise value creation. I have worked tenaciously to continually hone my skills and I believe I could be of tremendous value to your organization. Some examples of my ever-evolving skills are as follows: -Customer Acquisition Strategy -Growth Through M&A -Complex Financial Modeling -MarTech / FinTech / InsureTech / HealthTech -Sales Management -Operations Management -Recruiting and Training -Procedure Development -AI / ML Driven Social Media Marketing -Hubspot SalesHub and ServiceHub -Salesforce.com -Monday.com -Zapier -Power BI / SQL (light) Beyond these specific skills, I have worked to develop a consultative approach to understanding and ultimately addressing identified opportunities for improvement within organizations. My collaborative approach encourages each team member to work toward solutions ensuring we all to win together.

Operations Manager
Customer Retention
Startup Consulting
Post-Merger Integration
Customer Acquisition Strategy
Business Planning & Strategy
HubSpot
Funding Needs Assessment
Business with 1-9 Employees
Mergers & Acquisitions
Sales & Marketing
Business Operations
$60 hourly
Jonathan V.
- 0.0/5
- (1 job)
Collaborative Business Strategist | Financial Forecasting, Exit Planning, and Growth Strategy Analytical and results-oriented business advisor with 13+ years of experience in supporting C-suite operations, strategic planning, and financial analysis. My expertise spans financial forecasting, business planning, and exit strategy development, helping companies achieve sustainable growth and maximize value. Key strengths include: • Financial Forecasting & Business Planning: Creating investor-friendly financial models and actionable business plans that support growth and prepare for successful funding rounds. • Exit & Acquisition Strategy: Advising on exit planning and acquisition strategies, with a focus on value creation and data-driven decision-making. • Operational Excellence: Proven ability to optimize business processes and streamline operations to support scalability and profitability. • Market & Data Analysis: Leveraging market research and data insights to inform strategic decisions and drive business development. Let’s work together to build a strategy that drives success and ensures your business is prepared for its next phase of growth. I’m committed to delivering tailored solutions that exceed expectations and make a measurable impact.

Operations Manager
Growth Strategy
Business Consulting
Business Planning & Strategy
Forecasting
Problem Solving
Data Analysis
Business
Succession Planning
Project Management
Mergers & Acquisitions
Business Operations
Business Development
$150 hourly
Marc B.
- 0.0/5
- (0 jobs)
I uncover buried profit & fix difficult situations. I unleash the sales potential hidden within data and dedicated team members for family, private equity owned, and food organizations. I leverage my cross-functional background in business development, operations and finance to fill in organization gaps and drive financial performance. My experience includes service, manufacturing, and multi-unit hospitality organizations with sales from $15MM to $250MM. Results include: - Led profit turnaround of a distressed business unit generating +$1MM EBITDA in 6 months - Increased profit by 75% in 3 years resulting in an acquisition by a strategic partner +5x EBITDA - Grew new product sales from $0 to $20MM in 2 years while achieving #3 brand locally - Received highest leadership award for mentoring direct reports after an unexpected organizational transition Operational and Financial Results Hired leaders and opened dozens of new locations with 100% growth in 3 years. Generated record profit only 5 months after business was on verge of bankruptcy. Uncovered $500k rebate overpayments, led efforts to recapture funds, and implemented ERP functionality to prevent future mistakes. Delivered over 7% item profit increase with price adjustments after resetting labor rates and redistributing SG&A costs. Implemented analytic and reporting tools - Discontinued 400 items, cash flow gain of 5% - Enhanced $30MM trade spend by 2.5%, 3x ROI EXECUTIVE STRENGTHS • Passionate about building on the foundation created by owners first developed as a teen working in family’s food and retail businesses. • Servant leadership style with a collaborative culture for operations and corporate staff. • Empowers leaders to take ownership of their roles with people and profit-based solutions. • Leverages analytics to uncover truth hidden in data and hold teams accountable for results. • Received the President’s Award of Excellence for mentoring, motivating, and inspiring direct reports after difficult leadership transition. • MBA in Entrepreneurship, FW Olin Graduate School of Business at Babson College; BS in Food & Hospitality Management, Cornell University SOLUTIONS TO BUSINESS QUESTIONS - Profit: Why is EBITDA much less than it should be? - People & Process: Who are the internal and external resource collaborators? - Data Integrity: How does the team know decisions are based on accurate information? - Financial Systems: Where is the missing 60% of POS, ERP, ledger and reporting functionality? - Costing: What is the product, labor and overhead costs by customer / item? - Performance Metrics: When do leaders need access to key performance metrics? My grandparents and parents were business owners so I am passionate about building on the foundation of small business owners. I began working in my family's food businesses and witnessed firsthand how the entrepreneurial spirit provides long-term employment and advancement for dedicated team members. Within my learnership roles, I prioritize activities that directly influence team culture, product quality and profit. This begins with helping team members reach their full potential by building the foundations needed to execute at the highest levels. Success is achieved when other leaders say: • My team member seems happier in this new role and is now adding real value • The team is actually using the system reports to make better decisions • We finally understand why actual sales have been much different than forecasts • Item profit is too low so options of raising price, lowering cost or discontinuing must be explored This is why I consider myself a business archaeologist.

Operations Manager
Limited Liability Company
Financial Modeling
Budget Planning
Consumer Goods
Business Services
Manufacturing
ERP Software
Process Improvement
Financial Analysis & Valuation
Analytics
Inventory Management
Cost Analysis
Finance
Food & Beverage
Business Operations
$150 hourly
Isabel P.
- 0.0/5
- (0 jobs)
A seasoned professional providing the services of an executive team member on a parttime or temporary basis. I bridge leadership gaps and navigate times of change, support strategic initiatives, and help to clean up day to day operations with a specialty in startups, hospitality, international communities, and subscription based services.

Operations Manager
Software
Marketing
Business Operations
Brand Identity
Corporate Event Planning
Event Planning
Data Cleaning
Business
$40 hourly
Kimberly S.
- 0.0/5
- (0 jobs)
I’m a seasoned operations and administrative professional with a versatile background and a proactive, solutions-focused approach. Based in the U.S., I work with busy leaders and growing teams to bring structure, clarity, and follow-through to whatever’s on their plate. I’ve been called a Swiss Army knife — someone who can organize, coordinate, and pitch in wherever needed. I’ve supported executive workflows, planned in-person and virtual events, managed logistics, and taken on roles like HR admin, business development support, and virtual office management. I’ve worked both behind the scenes and front and center — whether that means quietly keeping the wheels turning or stepping up to lead a meeting, represent an organization, or rally a team toward shared goals. While I’m new to Upwork, I’m certainly not new to business. I bring years of experience across sectors, and I approach every project with initiative, professionalism, and a focus on real results. The way I see it, a system is only useful if it fits the way you actually work. I aim to find (or build) simple tools and routines that support your rhythm — not disrupt it — so things run more smoothly behind the scenes. Here’s what you can expect when we work together: • I’ll take initiative and keep things moving without needing constant direction. • I’ll help you focus on what matters — and take care of what doesn’t. • I’ll ask thoughtful questions, notice the details, and stay one step ahead. • You’ll feel less weighed down — and more supported — as things get done behind the scenes. If you’re looking for someone who’s experienced, adaptable, and genuinely invested in helping you move forward, I’d be glad to help.

Operations Manager
Project Management
Travel Planning
Human Resources
Procurement
Virtual Assistance
Business Travel
Email Management
Calendar Management
Business Operations
Project Management Support
Stakeholder Management
Event Management
Event Planning
Administrative Support
Executive Support
$120 hourly
Christian S.
- 0.0/5
- (0 jobs)
Dynamic and seasoned executive with expertise in operational excellence, strategic planning, and business development, particularly in international education. Proven track record of driving significant revenue growth, operational efficiency, and stakeholder satisfaction through visionary leadership and strategic execution. Demonstrated ability in leading cross-functional, culturally diverse teams to exceed business objectives, with exceptional skills in negotiation, strategic communications, and digital transformation.

Operations Manager
International Business
Process Improvement
Strategic Planning
Strategy
Pricing Strategy Consulting
Cross Functional Team Leadership
Leadership Skills
Crisis Management
Risk Management
Cost Management
Team Management
Management Skills
Management Consulting
Business Operations
$35 hourly
Riley G.
- 0.0/5
- (1 job)
I’m a versatile, results-driven professional with over 5 years of experience in global operations, IT, and project management, paired with a detail-oriented approach to data entry and administrative tasks. At Numa GMBH, I optimized a €400M portfolio across 14 countries, launched 90+ boutique hotels, and led 450+ staff to achieve €145M in revenue while improving efficiency by 40%. As a USAF veteran, I honed my crisis management, precision, and adaptability under pressure—skills I bring to every project, big or small. With an MBA, fluency in English and French, and expertise in tools like Jira, Zendesk, Cisco Network Management, Excel, and Google Sheets, I specialize in: Operational Leadership & Project Management: Streamlining processes, managing global teams, and delivering high-impact projects. - ICT Solutions: Optimizing IT systems, databases, and network infrastructure. - Data Entry & Admin Support: Accurate, efficient data management, organization, and virtual assistance. - Change Management: Implementing scalable solutions for business growth. Whether you need a strategic leader for complex operations or a reliable hand for data entry and admin tasks, I’m here to deliver measurable results with precision and speed. Let’s work together—available for remote projects of all sizes!

Operations Manager
Multilingual Translation
Organizational Structure
Change Management
Ticketing System
Problem Solving
Strategic Planning
Leadership Skills
Google Workspace
Network Administration
Business Operations
IT Project Management
Project Management
Database Management
Data Entry
$50 hourly
Aglika G.
- 0.0/5
- (2 jobs)
Business Transformation & Project Management Professional Results-driven leader with extensive experience driving strategic business transformations, project execution, and operational excellence. Adept at leveraging data-driven insights, enterprise technology, and cross-functional collaboration to optimize business performance. Proven success in leading high-impact initiatives, managing complex programs, and delivering innovative solutions that improve efficiency, profitability, and stakeholder engagement. ________________________________________ Core Competencies • Program & Project Management Professional– proficient in MS Project, JIRA, Azure Boards, Smartsheets etc. (PMP Certified) • Expertise in both Agile and Waterfall project management methodologies. • Proven ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to budget. • Budgeting & Financial Oversight and Planning (active CPA) • Strong risk management skills, with the ability to identify potential issues and develop mitigation strategies. • Excellent leadership skills with the ability to motivate and manage cross-functional teams. Strong communication skills, both written and verbal, with the ability to present complex information clearly to stakeholders at all levels. • Experience in stakeholder management, including working with senior executives and managing client relationships.

Operations Manager
Microsoft Dynamics ERP
ERP Software
Strategic Plan
Strategy
Business Operations
Program Management
Agile Project Management
Project Management Professional
Project Management
Project Finance
KPI Metric Development
Accounting
Accounting Basics
Management Consulting
Financial Planning
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