Hire the best Operations Managers in Pittsburgh, PA
Check out Operations Managers in Pittsburgh, PA with the skills you need for your next job.
- $55 hourly
- 5.0/5
- (4 jobs)
Hello and thank you for your consideration. I am an exceptional multidisciplinary administrator with several years of professional experience in Operations Management, Helpdesk Management, Customer Success and Support, Project Management, Training and Onboarding, Business Analysis and Project Planning, and Interdepartmental Coordination. From May 2022 to September 2023, I was Helpdesk Manager at Asemio LLC in Tulsa, supporting clients in public health and human services, and non-profit sectors. Originally scoped here on Upwork as a 3-6 month engagement, my contract transitioned to a direct hire position lasting 16 months. At Asemio I was responsible for a wide range of tasks: -Helpdesk Management: support ticket triage, coordination, communication, resolution. -Customer Success: Monthly updates/reviews, development demo, prioritization. -Project Management and Planning: discovery, research, coordination, scheduling. -Tier 1 support: technical assistance, escalations, resolutions. -On-call Salesforce Admin for 17 Clients using Salesforce CRM systems. -Quality Assurance Testing: Database, Case Management, Salesforce CRM development Before I began looking for contract work here on Upwork, I was Customer Success and Operations Manager at Multivista in Western Pennsylvania for five years. Skills and responsibilities at Multivista: -Single point of contact for the territory. -Extensive Client coordination and communication for scheduling. -Data entry and data QC. -Technical support. -Contract deliverable audits and quality assurance. Achievements: -$4 million in contracts fulfilled -2200 site visits scheduled -over 1.5 million photos uploaded to 250 project contracts Additional attributes: -Adaptable, resilient. -Detail oriented, methodical, analytical. -Patient, understanding and empathetic. -Self starter, autonomous, reliable. Are you looking for an enthusiastic, analytical, strategic, problem solver with years of expert experience in a wide range of professional fields? I am excited to offer my array of skills here on Upwork. Please reach out if you are interested in working with me, I look forward to joining your team.
Operations Manager
Technical WritingOffice AdministrationVirtual AssistanceSchedulingProject ManagementHelpdeskCustomer ServiceTechnical SupportManagement SkillsSoftware TestingSoftware QABusiness OperationsQuality Assurance - $95 hourly
- 5.0/5
- (9 jobs)
Hi! My name is Tia and it is nice to meet you. After a dynamic career in all aspects of nonprofits I decided to launch a consulting firm, The Orange Peel Collaborative. At the heart of my firm, the idea is that just like there are many ways to peel an orange, there are many approaches to business. It doesn't make my way right or your way wrong- so let's all get to work! I want to be known for creatively fixing problems and helping people and organizations thrive. The concept I keep coming back to is how in coming back from being a digital nomad in Mexico, I was struck by how much Covid had changed Americans. It was like people had been through war and I had this deep desire to help rejuvenate my country one person at a time. So here we are! Who I am: I am the catalyst for change in the nonprofit sector. As a seasoned strategic nonprofit operations professional, I bring a unique blend of expertise and hands-on experience to the table. What I offer: I specialize in revitalizing missions, reinvigorating organizations, and bridging the gap between teams. Operations are my framework- whether your project already has structure in place or you are wondering where even to start, I can help. Together we can reignite passion for the mission, adapt to new demands and types of technology, or foster harmony within diverse, remote teams. Who is my target client: I am sought after by leaders, CEOs, and boards seeking a dynamic refresh, a strategic overhaul, or a pathway to sustainable growth. My services are tailored to those ready to embrace change, whether as a strategic necessity or a visionary pursuit. Why Me: Unlike traditional consultants, I offer more than just a list of certifications—I bring real-world experience and a genuine commitment to each project. My adaptable approach ensures that I meet the unique needs of every client, and my unwavering dedication guarantees that your mission becomes my own. When you choose me, you're choosing passion, empathy, and results. Approach and Key Services: My strategic operations approach focuses on leveraging innovative solutions to address the unique challenges that have emerged post-Covid. As a nonprofit and startup consultant, my goal is to work closely with individuals, businesses, and organizations to guide them through a transformative journey towards renewed success and resilience. Key Services: Strategic Visioning and Planning: Collaborative sessions to develop a clear vision for the future. Creative and focused support to turn your concept into a mission and that mission into programs. Customized strategic plans tailored to address the challenges of the post-pandemic landscape. Organizational Restructuring: Assessing and optimizing internal structures for enhanced efficiency. Collaboratively introducing advanced technology with an operations and people-first focus. Implementing change management strategies to adapt to the evolving business environment. Leadership Development: Cultivating leadership skills and resilience among key personnel. Providing mentorship and training to empower leaders in navigating uncertainties. Mentoring emerging women business owners and managers. Innovative Problem-Solving: Harnessing creativity to find unique solutions to new and existing challenges. Implementing agile problem-solving methodologies to stay ahead of the curve. Community Engagement Initiatives: Creating programs that foster a sense of community and mutual support. Building partnerships to amplify the impact of our collective efforts. Benefits of working with me and my approach: Rejuvenated Individuals and Organizations: Empowerment through tailored strategies for personal and professional growth. Enhanced Resilience: Equipping clients with the tools to navigate future uncertainties with confidence. Positive Social Impact: Contributing to the broader goal of revitalizing America, starting with individual and organizational transformations.
Operations Manager
SustainabilityStrategic PlanLeadership DevelopmentBusiness OperationsAgriculture & ForestryGrant Research & Prospect ListMission StatementFundraisingGrant WritingBrand DevelopmentContent WritingNonprofit OrganizationMilitaryContent Strategy - $75 hourly
- 5.0/5
- (5 jobs)
I have 15 years of experience with nonprofits and startups with success in winning ~ $50 Million in grants/contracts. Experienced in forging strategic partnerships, digital marketing, social media, and leveraging community-building skills. I am interested in helping other nonprofits and startups and small businesses with development, funding strategies, and digital marketing and PR. Spring Summer Special - Online Marketing Review and Plan to GROW. With a Masters in Business and Finance and Six Sigma training, and HUBSPOT certification - I can assist with strategy, digital marketing, operational efficiency, fundraising, and social media marketing. I have worked in executive roles and administration. My professional experience includes education, youth services, community advocacy and outreach, the arts, homeless services, substance abuse services, family development and a variety of social service programming initiatives. My services include: Social media for Nonprofits, Digital and Integrated Marketing, full grant proposals, letters of intent, applications, proposal templates, grant reports, evaluations and budget analyses. Prospect & Grant Research: Review of prospects and prospective donors. Grant research includes researching grants your organization is eligible for, organizing data to create the grant, writing the grant, and providing deliverable outcomes to report to foundations. Donor Engagement: Create engaging engagement pieces that show appreciation for donors at all levels. Marketing & Promotion: Design marketing strategies - content creation, design outline appeals; social media content. social media management. (Facebook, Instagram, Linked In) AREAS OF EXPERTISE ________________________________________ Business Intelligence Strategy Development & Execution Process & Product Innovation Workforce Development Public & Media Relations Employee Training Budgeting & Fundraising Government Relations Leadership Development Digital Marketing Plans Customer Engagement Funding Strategies
Operations Manager
Grant Writing ConsultationAI ConsultingBusiness OperationsStrategyBusiness PlanFundraisingProduct ManagementFunding Needs AssessmentOnline Presence ReviewGrant WritingAsanaNonprofit OrganizationCorporate StrategyBrand MarketingReligious, Charitable & Nonprofit - $28 hourly
- 0.0/5
- (0 jobs)
I'm a Client Services Manager with 10 years of experience offering technical support and remote assistance. If you need someone who is friendly, reliable, and a fast-learner of complex information systems and technical products, I can help. * 10 years of Client Support work, mainly with Software as a Service * Fully equipped home office, ready to host video meetings, inbound call support, and live chat support * Proven success in high call volume environments * Flexible work hours are possible to meet your business goals * Expert in Salesforce, Hubspot, Zendesk systems
Operations Manager
DocuSignSpreadsheet SkillsSalesforceZendeskProblem SolvingClient ManagementCall Center ManagementAdministrative SupportMobile AppCRM SoftwareTechnical SupportInbound InquiryCustomer ServiceBusiness OperationsVirtual Assistance Want to browse more freelancers?
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