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Hire the best Operations Managers in Seattle, WA

Check out Operations Managers in Seattle, WA with the skills you need for your next job.
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  • $50 hourly
    • 5.0/5
    • (18 jobs)
    With 10+ years of expertise in customer operations and AI-driven support, I specialize in bridging the gap between customer satisfaction and operational efficiency across SaaS, Architecture & Engineering, and beyond. I've led industry-leading engineering teams, harnessed LLM and ML AI, and delivered over $800,000 in annual cost savings. My expertise spans Customer Support Management, Operations Strategy, AI-Driven Process Automation, and Leadership Consulting, so whether you're a high-growth startup or a Fortune 500, I bring a human-centric, data-driven leadership style that delivers tangible results for your company with or without AI. What I Offer: ✅ AI-Driven Customer & Operations Management → Implemented AI & analytics solutions that increased FCR, reduced staffing costs by $37K, and drove strategic OKRs. ✅ Project & Stakeholder Management → Successfully launched large-scale workflows and Generative AI projects to optimize resolution times and cross-functional collaboration. ✅ Strategic Leadership & Team Scaling → Built, mentored, and upskilled teams, developed robust training programs, and boosted productivity by up to 20%. Certifications & Industry Recognition: 🔹 Google Project Management – Industry-standard methodologies for efficient execution and workflow optimization. 🔹 Salesforce AI – Expertise in leveraging AI tools to enhance CX, automate workflows, and drive efficiency. If you're looking for an expert who can seamlessly integrate AI, optimize operations, and transform your customer experience, let’s connect. 🚀 ____________________________________________________________________ 📌 Need a team? I also run an agency of experienced professionals at various rates. Learn more here: upwork.com/ag/elaitechnologies
    Featured Skill Operations Manager
    Customer Support
    Digital Transformation
    Cross Functional Team Leadership
    Leadership Coaching
    Knowledge Management
    AI Chatbot
    Business Process Automation
    KPI Metric Development
    Service Level Management
    SaaS
    Project Management
    Stakeholder Management
    Business Operations
    Generative AI
    Customer Experience
  • $70 hourly
    • 5.0/5
    • (3 jobs)
    As a Chief of Staff / Business Operations Manager with over 30 years of experience, I am able to quickly capture your ideas, synthesize executive committee action items, and implement or follow-up on strategic programs and initiatives as required. From running the LatAm operations for a Silicon Valley AI company, to owning and running my Costa Rican-based coffee business, I have the necessary skillset to manage cross-organizational projects with ease. My greatest strengths and leadership qualities are as follows: ● Collaboratively working with (and influencing) C-suite and senior executive leadership on defining strategic business operations requirements, and translating them into actionable, deliverable programs and processes. ● Clearly defining, measuring, tracking, and managing programs to financial and strategic goals. ● Naturally communicating, sharing vision, obtaining buy-in, and building relationships (internally and externally) with integrity, transparency, and an appreciation for (and understanding of) audience diversity, both cultural and technical. ● Quickly and holistically identifying high-impact business challenges, assessing the root cause, and creating measurable, sustainable, and executable action plans for implementing change.
    Featured Skill Operations Manager
    General Transcription
    Social Media Website
    Pinterest Ads Manager
    Google
    Microsoft Excel PowerPivot
    Google Forms
    Sales Operations
    Salesforce CRM
    Data Entry
    Marketing Plugin
    Wix
    Website Maintenance
    Diversity & Inclusion
    Forecasting
    Writing
    Communications
    Program Management
    Strategic Planning
    Marketing Strategy
    Business Operations
    Intuit QuickBooks
    Google Docs
    Office 365
    Presentations
    Budget Management
    Microsoft Excel
  • $35 hourly
    • 4.9/5
    • (10 jobs)
    As an Administrative Business Partner, my goal is to review, repair, maintain, and improve upon your daily business operations. With a diverse background of project management, administrative support, and customer service, I bring a unique blend of expertise to my role. As a project manager, I have a track record of successfully leading cross-functional teams, and have orchestrated the seamless execution of projects from inception to completion. My ability to allocate resources, manage risk, and plan strategically ensures that projects are delivered on time and within budget, while maintaining the highest quality standards. My experience in administrative support has helped me develop remarkable organizational abilities by streamlining processes and optimizing workflows. My meticulous attention to detail ensures that tasks are completed efficiently, deadlines are met, and documentation is kept up to date. My proficiency in various office applications and technology solutions allows me to handle complex administrative challenges with ease. Additionally, as a customer service professional, I have tailored my communication skills to foster positive interactions with clients and stakeholders alike. My ability to empathize and actively listen allows me to understand clients' needs, resolve issues promptly, and exceed expectations. Beyond my professional capabilities, I am a collaborative team player known for inspiring and motivating colleagues to achieve collective goals. My adaptability and capacity to thrive in fast-paced environments have made me an invaluable asset in dynamic settings.
    Featured Skill Operations Manager
    Decision Making
    Problem Solving
    Project Management
    Social Media Management
    Virtual Assistance
    Office Administration
    Office Management
    Administrative Support
    Business Operations
    System Automation
    API
    Zapier
    CRM Automation
    Automation Framework
    Automated Workflow
  • $70 hourly
    • 5.0/5
    • (22 jobs)
    As a Top-Rated Plus freelancer, I represent the top 3% of freelancing talent on Upwork. With a proven track record of delivering outstanding results, I am well-equipped to organize, optimize, and drive efficiency in your business by leveraging expertise, industry best practices, and cutting-edge project management tools. Customized to your team's use cases, I offer services for workspace configuration, streamlining workflows, onboarding, documenting processes, building custom automations and integrations, end-user training, and more. 🚀 Asana Services Partner Specialist 🚀 ClickUp Systems Integrator and Verified ClickUp Power User 🚀 Agile (Scrum+ Kanban) Project Management Expert 🚀 Business Process and Workflow Implementation Consultant I specialize in providing top-knotch project management and process improvement solutions to businesses of all sizes and industries. My mission is to help clients successfully organize and scale their business with excellence; while minimizing risks, maximizing efficiency, and achieving their strategic objectives. ⚡️PROJECT PLANNING AND ROADMAPS - creating strategic visual representations of a project over a designated period of time, serving as a high-level overview that outlines the project's planned progression. These project plans typically include important milestones, goals and objectives, priorities, timelines, task dependencies, key resources, and major deliverables. ⚡️SETUP AND OPTIMIZATION OF WORKFLOW PROCESSES - identifying and eliminating bottlenecks, redundancies, and inefficiencies in the workflow to improve its overall productivity, reduce costs, and enhance collaboration. I specialize in creating and reorganizing project tasks, optimizing resource allocation, automating manual processes, improving team communication, and leveraging technology to enhance workflow efficiency.  ⚡️ AGILE IMPLEMENTATION STRATEGIES - helping individuals and organizations implement agile principles and practices into their work processes. This involves developing a shared vision, identifying and prioritizing goals, and establishing metrics to measure progress in order to cultivate a growth mindset, enhance collaboration, and increase capacity to deliver value to customers. ⚡️ONGOING PROJECT MANAGEMENT SUPPORT - providing guidance and support throughout the entire project lifecycle; offering valuable insights, best practices, and industry expertise during day to day business operations. ⚡️PROJECT MANAGEMENT SOFTWARE TRAINING FOR TEAMS & INDIVIDUALS - comprehensive software training to empower businesses with the tools necessary for successful project execution; equipping project teams with the proficiency to effectively utilize project management software such as Asana, ClickUp, and Trello. I am committed to excellence, professionalism, and working closely with clients to understand their unique needs and tailor services accordingly. Some examples of recent work experience and accomplishments: ✅ Project Manager for an Edtech publishing company, set up custom workflows and automations using Asana for Business on multiple unit releases; utilizing phases of writing, pre-proof, design, post-proof, publishing, and marketing. ✅ Complex custom Asana automated workflow build for an Amazon E-Commerce company using an exclusive client process of listing optimizations; high level view of all clients in one portfolio, low level view of tasks and current status per SEO team, PPC Team, Optimizations Team, and Publishing Team. ✅ Asana Consultant for a boat auctioneer, set up custom workflow and projects for process of bringing boats to auction with status tracking and documentation. ✅ Designed custom SEO roadmap project templates for use of Agile Project Management with Scrum and Sprints. ✅ Project Manager and Asana Consultant for wilderness mountain lodge and retreat center; setup workflow for B2B Retreat Bookings and other special events, monthly Content Marketing workflow and calendar, created Yoga Retreat Process, Human Resources projects for the employee life cycle, hiring process, and new employee onboarding, weekly meeting status tracking projects, creation and management of retreat center documents and internal business SOP’s. ✅ Tracking and management of content creation workflows and email/ad campaigns within Asana as an Assistant Project Manager for a full stack marketing agency. ✅ Monday.com template creation, workflow documentation, automation setup, and corporate team training for the Learning and Development Department of an enterprise level restaurant chain. ✅ Project Manager for health and wellness marketing agency managing content creation, web design, web development, seo, and e-book projects in ClickUp.
    Featured Skill Operations Manager
    Project Portfolio Management
    Operations Management Software
    System Automation
    Business Consulting
    Project Workflows
    Process Improvement
    Marketing Operations & Workflow
    Business Operations
    Scrum
    Project Management Software
    Project Management Professional
    ClickUp
    Digital Project Management
    Agile Project Management
    Asana
  • $75 hourly
    • 5.0/5
    • (8 jobs)
    “In a 2004 study, Angelo Maravita and Atsushi Iriki discovered that when monkeys and humans consistently use a tool to extend their reach, such as using a rake to reach an object, certain neural networks in the brain change their “map” of the body to include the new tool. This fascinating finding reinforces the idea that external tools can and often do become a natural extension of our minds.” — Tiago Forte, Building a Second Brain Hello! I'm the owner and operator of The Digital Edit, where we streamline the complexities of small business operations into seamless, efficient processes that pave the way for growth and success. My journey began at UCLA, where I honed my analytical skills with a degree in Economics. The 2010 recession led me down an unexpected path in the mortgage industry, where I developed a passion for operational efficiency. In 2017, I helped scale a startup from the ground up, transforming it into a $100M success story. Inspired by the power of meticulous organization, The Digital Edit was born—a nod to the transformative magic of The Home Edit, but for your business's backend. I thrive on aiding small businesses ready to scale, particularly those who embrace asynchronous work and innovative operational strategies. My approach is tailored and data-driven. I've turned operational chaos into harmony, like with an e-commerce client whose hours of manual reporting were halved by intelligent automation, boosting productivity and morale. Innovation and integrity are at the heart of The Digital Edit. I believe in the transformative power of innovative solutions that not only streamline operations but also foster a culture of continuous improvement. Integrity guides every recommendation I make, ensuring that clients receive unbiased, honest guidance designed to enhance their business operations and success. Let's edit your digital narrative together and turn operational chaos into operational excellence.
    Featured Skill Operations Manager
    ClickUp
    Airtable
    Zapier
    Project Management
    Asana
    Artificial Intelligence
    Real Estate Closing
    Procedure Documentation
    Change Management
    Lending Regulation
    Training & Development
    User Manual
    Sales Operations
    Business Operations
    FinTech
  • $175 hourly
    • 5.0/5
    • (23 jobs)
    Salutations. I'm a former entrepreneur who found a passion for corporate finance after starting and selling a few businesses over the years. Now, I operate as a Fractional CFO for a few select clients, and advise other entrepreneurs on buying or selling businesses. I'm not the Harvard-Wharton-McKinsey-Goldman corporate guy who manages from a spreadsheet. I'm a guy with a resume built on hard success from starting and selling my own businesses, leading teams, raising capital, and advising dozens of business owners on doing the same. In short: I'm the guy who can build bombproof finance systems into your business. In total I've founded & lead 4 companies with 2 exits and worked with 100+ leadership teams ranging from startups to PE-backed SMBs to F50. All while working remotely. Some specific things I can help you with: - Financial planning & budgeting - Raising debt/equity capital - Cashflow management (incl. in a cash crisis) - Financial controls - Debt restructuring - Accounting incl. management - Bookkeeping incl. management - Analyzing and presenting key financial information to management & the board - Business strategy - Managing strategic objectives to completion - Operational Excellence in finance operations - Navigating the M&A process - LOI to Due Diligence to closing (buy-side) - Post-close integration (buy-side) Here's what some of my clients say about me: "Andrew has a knack for pushing the envelope and having it actually work. I watched over and over again as he brought fresh ideas and initiatives into fruition that directly translated into ROI... Andrew is a blast to work with. He's witty, hyper intelligent, and above all else, he genuinely cares about the people that are in front of and alongside him. 10/10." - President, SpeakerFlow "Working with Andrew has been a fantastic experience. I'm grateful to have him as part of the team! He brings great ideas to the table, keeps things organized, and sees his initiatives through. I would highly recommend Andrew and his partners for any project that you may have - you won't regret it!" - Senior Sales & Marketing Manager, CoolBot "Andrew is genuine. He offers information transparently, and in an accessible way - even if you don't have prior [technical] knowledge. Highly recommend Andrew and his team." - Founder & President, BELA / TCF "Andrew has developed and implemented several key projects and initiatives with our team in recent years and has simply exceeded expectations at every juncture... always with stellar results. Identify a project, talk to Andrew, and Go!" - EVP Sales & Marketing, Arctic Industries If we work together, here's what you can expect: 1. I will help you accomplish your goals with relentless focus 2. I will generate an ROI on my services 3. I will make sure to give you the tools and education you & your team need to succeed 4. I will not quit until we reach success. Failure is not an option.
    Featured Skill Operations Manager
    Financial Analysis & Valuation
    Financial Projection
    Pro Forma Statement
    Due Diligence
    Corporate Finance
    Financial Consulting
    Business Strategy
    Business Valuation
    Mergers & Acquisitions
    Business Operations
    Financial Modeling
    Financial Analysis
    Business Transformation
    Management Consulting
    Marketing Strategy
  • $125 hourly
    • 0.0/5
    • (0 jobs)
    Business and Financial Professional with a broad range of experience in corporate finance, M&A, accounting, operations, HR, investments, international business, payroll, auditing, and financial planning & management. I am a strong communicator who is able to support companies through transition, strategic growth & change. I especially love working with startup companies. The energy is contagious and the dedication is always inspiring. I have been very fortunate to work with amazing companies and help them grow through funding rounds, launches, and acquisitions. I hope to continue to be a strong support for growing companies and consistently make a difference in their success. Helping companies tell the story of business is a passion of mine. Taking data and turning it into visual presentations that everyone can understand is crucial for growth & success. AI is taking this to another level and I have spent the past several months diving into various AI tools in order to support data visualization & BI. I look forward to sharing these skills when needed.
    Featured Skill Operations Manager
    HR Policy
    Communication Skills
    Data Analysis
    Organizational Structure
    Business Operations
    Diversity & Inclusion
    KPI Metric Development
    Growth Strategy
    Team Building
    Budget Planning
    Strategic Planning
    Leadership Coaching
    Finance
    Compensation & Benefits
  • $60 hourly
    • 0.0/5
    • (2 jobs)
    Data-driven product / bizops manager with 7+ years of experience leading cross-functional teams to launch and develop business systems and products. Strong knowledge of product and project management best practices. ● Specialized in product development, sales/support operations, and systems opitmization ● Recognized for effective prioritization, problem-solving, attention to detail and communication ● Wealth of start-up experience Hire me if you need assistance leveraging technology to improve how your business operates!
    Featured Skill Operations Manager
    Project Management
    Team Management
    Technical Support
    Product Support
    Process Improvement
    Sales Operations
    System Administration
    Software Development
    Data Cleaning
    Property Management Software
    Salesforce
    API Integration
    Business Operations
    Agile Software Development
    Product Management
  • $80 hourly
    • 0.0/5
    • (0 jobs)
    I am a Senior Project Manager/Marketing Manager with 25+ years professional experience strategizing with teams and partnering with executive stakeholders to optimize team performance, improve internal processes, and build solutions to meet business needs. Highly skilled at leveraging project direction to increase business impact, I possess strong communication and project management skills as well as an innate ability to align with stakeholders on business priorities. I am a problem solver who thrives in solving complex organizational issues with the goal of boosting team engagement and performance. Much of my career has been rooted within the design industry, managing the project itself but also acting as design lead, including architecture and interior design, as well as marketing manager, including everything from offering memorandums to RFP’s to branding, websites, signage, etc. My work within the tech industry included, not only managing a tech start-up through several funding rounds and staffing models but also managing all marketing efforts including the official product launch in Germany and events/exhibitions in the UK, EU, and US.
    Featured Skill Operations Manager
    Events & Weddings
    Marketing Operations & Workflow
    Marketing Management
    Marketing Consulting
    Marketing
    Business Operations
    Executive Support
    Accounting
    Management Consulting
    Project Management
  • $45 hourly
    • 0.0/5
    • (0 jobs)
    EXPERTISE Driving operational strategies for efficiency, aligning team functions with high-impact company goals. Successfully leading crossdepartmental collaboration for cohesive efforts in global environments. Utilizing analytics to shape strategy, optimize processes, and achieve performance targets. Proven success scaling early-stage ventures, including market entry, territory creation, and revenue growth. Developing high-value partnerships, delivering revenue growth in competitive markets. Launching headless websites and digital solutions, prioritizing user experience and industry standards.
    Featured Skill Operations Manager
    Cross Functional Team Leadership
    Team Management
    CRM Software
    Business Development
    Business Operations
    Sales Operations
    Sales Strategy
    Branding
    Brand Consulting
    Brand Identity
    Branding & Marketing
    Logo Design
    Brand Strategy
    Brand Management
    Brand Development
  • $24 hourly
    • 0.0/5
    • (0 jobs)
    Business Analyst with 2 years of Experience B.S. Management Information Systems & Operations/Supply Chain Management
    Featured Skill Operations Manager
    Tableau
    Python
    SQL
    Microsoft PowerPoint
    Microsoft Excel
    Six Sigma
    Business Operations
    Startup Consulting
    Product Development
    Market Research
    Product Research
    Business Consulting
    Data Visualization
    Data Analysis
    Business Analysis
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    Ten plus years of experience in program management, with a proven track record of tackling intricate organizational challenges through cross-functional collaboration. Certified Scrum Product Owner (CSPO) proficient in leveraging data and strategic thinking to make decisions and partnering with subject matter experts to execute and account for nuance. Demonstrated success in crafting forward-thinking solutions that not only address present issues but also establish frameworks for recurring success. Experienced people manager and individual contributor.
    Featured Skill Operations Manager
    Decision Making
    Leadership Skills
    Process Improvement
    Communication Strategy
    Business Operations
    Innovation Strategy
    Partnership & Collaborations Outreach
    Cross Functional Team Leadership
    Executive Support
    Data Analysis
    Problem Solving
    Change Management
    Scrum
    Project Management
    Program Management
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    I'm a former data specialist and current graduate student pursuing a masters degree in Information Systems. Web development is something that started out as a hobby and has now become my career, and I am passionate about helping small businesses achieve their goals. I can help you build, maintain, and update your digital platforms.
    Featured Skill Operations Manager
    Project Management
    Business Operations
    Data Analytics
    Database Management
    SQL
    Spreadsheet Skills
    Front-End Development
    JavaScript
    CSS
    HTML
    Shopify
    Etsy
    WordPress
    Ecommerce
    Web Development
  • $350 hourly
    • 0.0/5
    • (1 job)
    A little about me: - I’m a leader with 10+ years of experience at growth stage Fintechs. I have led multiple global teams in Risk (fraud, credit and partner risk), Compliance, Financial Crimes (KYC, Sanctions, AML), Onboarding and Operations at companies like Stripe, Mercury, Plaid and Gusto. - I have helped multiple early stage startups setup their Risk/Compliance and Operations processes. - I have advised multiple early stage startups on product roadmaps, banking partnerships and early business setup. - I have experience building programs from the ground up as the first Risk hire [at Plaid] - including identifying key risks and building out frameworks, policies, procedures and internal tooling. - I have focused on operations tooling, automation and product initiatives throughout my career. - I am well versed with the third party vendors used to automate workflows. - I have managed global teams of 40+ and helped set strategy, led capacity and headcount planning, worked to outsource workflows, and built scalable solutions for growth. - I have collaborated and worked cross-functionally with Engineering, Product, Data and Design to create, scale, and automate workflows as well as Legal, Sales and GTM to support new users and use cases.
    Featured Skill Operations Manager
    Risk Management
    Regulatory Compliance
    Hiring Strategy
    Compliance
    Fraud Mitigation
    Product Roadmap
    Leadership Development
    Leadership Skills
    Research & Strategy
    Business Operations
    Strategy
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