Hire the best Operations Managers in Washington

Check out Operations Managers in Washington with the skills you need for your next job.

Get started

$50 hourly
Elizabeth L.
- 5.0/5
- (18 jobs)
With 10+ years of expertise in customer operations and AI-driven support, I specialize in bridging the gap between customer satisfaction and operational efficiency across SaaS, Architecture & Engineering, and beyond. I've led industry-leading engineering teams, harnessed LLM and ML AI, and delivered over $800,000 in annual cost savings. My expertise spans Customer Support Management, Operations Strategy, AI-Driven Process Automation, and Leadership Consulting, so whether you're a high-growth startup or a Fortune 500, I bring a human-centric, data-driven leadership style that delivers tangible results for your company with or without AI. What I Offer: ✅ AI-Driven Customer & Operations Management → Implemented AI & analytics solutions that increased FCR, reduced staffing costs by $37K, and drove strategic OKRs. ✅ Project & Stakeholder Management → Successfully launched large-scale workflows and Generative AI projects to optimize resolution times and cross-functional collaboration. ✅ Strategic Leadership & Team Scaling → Built, mentored, and upskilled teams, developed robust training programs, and boosted productivity by up to 20%. Certifications & Industry Recognition: 🔹 Google Project Management – Industry-standard methodologies for efficient execution and workflow optimization. 🔹 Salesforce AI – Expertise in leveraging AI tools to enhance CX, automate workflows, and drive efficiency. If you're looking for an expert who can seamlessly integrate AI, optimize operations, and transform your customer experience, let’s connect. 🚀 ____________________________________________________________________ 📌 Need a team? I also run an agency of experienced professionals at various rates. Learn more here: upwork.com/ag/elaitechnologies

Operations Manager
Customer Support
Digital Transformation
Cross Functional Team Leadership
Leadership Coaching
Knowledge Management
AI Chatbot
Business Process Automation
KPI Metric Development
Service Level Management
SaaS
Project Management
Stakeholder Management
Business Operations
Generative AI
Customer Experience
$39 hourly
Megan F.
- 5.0/5
- (14 jobs)
Dynamic Medical Operations Assistant with comprehensive healthcare experience, ranging from clinical medical assistance, front and back-office administration, executive assistance, and project management. Proven success in owning and managing a company overseeing operations, practice re-organization, and enhancing productivity for medical offices and physician entrepreneurs. Adept at increasing efficiency, improving workflow, and driving business success through innovative solutions. Committed to delivering exceptional service, fostering long-term client relationships, and enhancing the growth and efficiency of healthcare organizations by providing unparalleled virtual assistance and support. Key Skills: • Solid organization and planning skills, with a methodical and analytical approach. • Driven by utilizing and creating resources for efficiency, including Standard Operating Protocols, Procedures, and Training Materials. • Adapts quickly to changing practice environments, while anticipating and bringing recommendations for improvement. • Financial stewardship for cost efficiency and savings in large or small projects. • Successfully identifies, analyzes, and solves problems. • Effectively manages multiple activities and small teams. • Demonstrates perseverance and focus in the face of obstacles; takes responsibility and moves forward. **HEALTHCARE & MEDICAL** -- Medical Operations and Efficiency -- Experienced with the confidential management of medical records and EMR systems -- Patient correspondence -- Calendar management and scheduling -- CME tracking for providers -- Screening and interviewing clinical personnel for career opportunities -- Tracking Provider schedules and PTO -- Formulation of Standard Operating Procedures -- Liaising between hospitals, providers, and clinics -- Insurance Verification and Medication Prior Authorizations -- Other back office support such as clinical message handling (faxes, refills, urgency sorting, ect,) chart preparation and diagnostics retrieval, light transcription and editing, clinical record updates, and more -- HIPAA Proficient - confidentiality in ANY context is guaranteed. **VIRTUAL ASSISTANCE** Solid know-how in many aspects of running an efficient office while always furthering my learning. I have a strong reputation for quick thinking, common sense, and the ability to wear multiple hats. -- Travel management -- Calendar management -- Organizational planning -- Blog & Website maintenance -- Copyediting -- Basic Bookkeeping -- Internet research -- Presentation and report creation -- Document formatting Keywords: Health, Wellness, Medical, Healthcare, Medical Operations, Virtual Assistant, Practice Manager, Medical Office Admin, Medical Office Management, Healthcare Consulting, Independent Physician Practice

Operations Manager
Medical Records
Virtual Assistance
Office Administration
Business Development
Office Management
Copy Editing
Electronic Medical Record
Medical Referrals
Layout Design
Medical Records Research
Healthcare Management
Administrative Support
Business Operations
Health & Wellness
Project Management
$175 hourly
Tiffany W.
- 5.0/5
- (17 jobs)
TJ builds agile Project Management Offices from the ground up, working with multiple business units to prioritize and deliver projects. They help organizations plan and execute their business strategy. As a proactive, tech-savvy, project, program, and change management business consultant with a proven track record of thriving in ambiguous, fast-paced environments, TJ generates efficiencies by focusing on business process improvement, change governance, and compliance. Achieves rapid, sustainable results through adaptive cross-functional problem solving, leveraging best practices, and asking the right questions to deliver value to my employer and their clients. Industries worked in: Healthcare, Finance, Banking, Property Management, Global Logistics, IT Audit & Compliance, Education, Recruiting Technologies worked with: MS Office, MS Project, MS Visio, MS SharePoint, MS PowerBI, SQL, Atlassian Jira, Atlassian Confluence, Trello, HTML, CSS, PHP, C#, network infrastructure, Salesforce, CRM Dynamics, Wordpress, Drupal, network security, ETL middleware

Operations Manager
Process Infographics
Project Management
Strategic Plan
Business Operations
Project Management Professional
Change Management
Project Portfolio Management
Waterfall
Project Delivery
Project Management Office
Prosci Certified Change Practitioner
Agile Project Management
Microsoft Project
Project Timelines
Project Plans
$45 hourly
Iris V.
- 5.0/5
- (8 jobs)
Dedicated and results-driven professional with a proven track record in project management and IT & operations leadership. Seeking a challenging position where my strategic planning, operational optimization, and team collaboration skills can contribute to organizational success and drive efficiency. Adept at implementing innovative solutions to enhance project outcomes and streamline operations.

Operations Manager
Problem Solving
Process Optimization
Sales Management
HR System Management
Documentation
System Analysis
Customer Service
Vendor Management
Change Management
Product Management
Project Management
Salesforce
Business Operations
IT Management
HR & Business Services
$78 hourly
Brittany C.
- 4.9/5
- (39 jobs)
Overwhelmed with managing business operations, marketing projects, or cross-functional teams? I specialize in project management, process optimization, and business operations, helping businesses scale efficiently. My expertise spans marketing, technology, SaaS, and consulting, with a track record of delivering high-value projects exceeding $500K while streamlining workflows and improving productivity. --------------------------------------------------------------------------------------------------------------------- Why Work With Me? I take the burden off your plate so you can focus on what you do best—growing your business. Clients describe me as proactive, detail-oriented, and highly strategic—always staying one step ahead. ✔ Agile Project Management – Certified ScrumMaster, PMP in progress ✔ Operations & Process Optimization – Systematizing workflows for efficiency ✔ Marketing & Content Strategy – Managing digital marketing, email campaigns & social media ✔ Stakeholder & Team Management – Aligning cross-functional teams for success ✔ Financial & Budget Management – Planning, forecasting & resource allocation --------------------------------------------------------------------------------------------------------------------- What I Can Help You With: ✅ Project & Operations Management – Jira, Asana, ClickUp, Trello ✅ Marketing Strategy & Execution – Email campaigns, social media, paid ads, HubSpot ✅ Executive Support & Process Optimization – Streamlining workflows for maximum efficiency ✅ SaaS & Technology Project Management – Managing software implementations & integrations ✅ Vendor & Stakeholder Management – Aligning teams for seamless project execution --------------------------------------------------------------------------------------------------------------------- Clients & Impact: 🔹 Global Tech Leader – Led Agile project management initiatives to optimize operations, improve crisis preparedness, and streamline workflows for cross-functional teams. Provided coaching on Agile methodologies and enhanced team collaboration. 🔹 Digital Marketing & Sales Agency – Managed end-to-end digital marketing campaigns, email automation, and social media strategy for SMBs. Implemented streamlined project workflows that improved team efficiency and delivery timelines. 🔹 Enterprise SaaS Company – Spearheaded large-scale SaaS implementations, overseeing multi-million-dollar projects involving cloud technology, software integrations, and process automation. Standardized engagement management for improved performance. 🔹 Content Marketing & B2B Media Firm – Optimized business operations and workflow automation for a high-growth content marketing agency, supporting Fortune 500 clients in the tech industry. Developed scalable processes to enhance productivity and streamline content production. 🔹 E-Commerce & Retail Brand – Developed and executed marketing and operational strategies to increase brand visibility and streamline internal workflows. Improved cross-team communication and reduced project turnaround time. 🔹 Agriculture & Sustainability Startup – Managed high-impact projects supporting educational initiatives and operational growth, overseeing logistics, marketing, and executive administration to enhance scalability. --------------------------------------------------------------------------------------------------------------------- Let’s Talk! I only onboard two new clients per month, so if you need a reliable, strategic partner to help streamline your business, let’s connect!

Operations Manager
Project Timelines
Microsoft Office
Scrum
Agile Project Management
Bookkeeping
Business Management
Business Services
Technical Project Management
Business Operations
Wrike
Google Workspace
Scheduling
Project Scheduling
Administrative Support
Executive Support
$75 hourly
Justin S.
- 4.8/5
- (8 jobs)
If you’re looking for someone who doesn’t take the easy way out, understands business from A-Z, is ISO9000 methodology driven, and leads by example; look no further! With over 20 years of proven expertise in Professional Top Level Business Management in Aerospace Manufacturing, E-commerce, and Personal Injury Law. I've successfully overseen sites generating annual revenues exceeding $100 million while meeting stringent expectations and surpassing challenging KPIs. My strategic approach is focused on proactive problem prevention and profit enhancement. I am confident that my experience and skills WILL contribute significantly to your organization's continued success. Personal Strengths: ➡️Very Organized ➡️Time Management Driven ➡️Patient and Detailed ➡️Huge Team Player/Servant Business Strengths and Previous Roles ⭐Leadership at all levels - Supervisor to General Manager. Teams of 3 - 100+ people ⭐Program/Account/Project Management - Tier 1 Aerospace: Boeing, Raytheon, UTC, Parker, + ⭐Scheduling/Inventory Management/Forecasting - $10+ Million ⭐Quality Assurance - Educated, Certified, AS/ISO 9001 driven ⭐Lean Methodology ⭐Financial - Responsible for P&L statements ⭐Human Resources - Onboarding, Training, and Coaching. Turnover reduction and employee retention ⭐Supplier Management and Contracts ⭐System Migration Proficient Digital Technology: 〰️Filevine Wizard 〰️RingCentral 〰️Amazon FBA/FBM 〰️Helium 10 〰️Shopify 〰️Walmart 〰️Net Suite 〰️Quickbooks Enterprise 〰️MS and G Suite - Strong in Excel 〰️Inventory Planner 〰️Flowspace 〰️Amazon Seller Cloud 〰️Slack 〰️Clickup 〰️Asana 〰️Monday.com

Operations Manager
Logistics Management
Project Management
Scheduling
Supply Chain Management
Microsoft Excel
KPI Metric Development
Amazon FBA
Quality Control
Time Management
Microsoft PowerPoint
Material Requirements Planning
Business Operations
Training
Business with 1-9 Employees
Business with 10-99 Employees
$70 hourly
Darcie V.
- 5.0/5
- (3 jobs)
As a Chief of Staff / Business Operations Manager with over 30 years of experience, I am able to quickly capture your ideas, synthesize executive committee action items, and implement or follow-up on strategic programs and initiatives as required. From running the LatAm operations for a Silicon Valley AI company, to owning and running my Costa Rican-based coffee business, I have the necessary skillset to manage cross-organizational projects with ease. My greatest strengths and leadership qualities are as follows: ● Collaboratively working with (and influencing) C-suite and senior executive leadership on defining strategic business operations requirements, and translating them into actionable, deliverable programs and processes. ● Clearly defining, measuring, tracking, and managing programs to financial and strategic goals. ● Naturally communicating, sharing vision, obtaining buy-in, and building relationships (internally and externally) with integrity, transparency, and an appreciation for (and understanding of) audience diversity, both cultural and technical. ● Quickly and holistically identifying high-impact business challenges, assessing the root cause, and creating measurable, sustainable, and executable action plans for implementing change.

Operations Manager
General Transcription
Social Media Website
Pinterest Ads Manager
Google
Microsoft Excel PowerPivot
Google Forms
Sales Operations
Salesforce CRM
Data Entry
Marketing Plugin
Wix
Website Maintenance
Diversity & Inclusion
Forecasting
Writing
Communications
Program Management
Strategic Planning
Marketing Strategy
Business Operations
Intuit QuickBooks
Google Docs
Office 365
Presentations
Budget Management
Microsoft Excel
$35 hourly
Abigail M.
- 4.9/5
- (10 jobs)
As an Administrative Business Partner, my goal is to review, repair, maintain, and improve upon your daily business operations. With a diverse background of project management, administrative support, and customer service, I bring a unique blend of expertise to my role. As a project manager, I have a track record of successfully leading cross-functional teams, and have orchestrated the seamless execution of projects from inception to completion. My ability to allocate resources, manage risk, and plan strategically ensures that projects are delivered on time and within budget, while maintaining the highest quality standards. My experience in administrative support has helped me develop remarkable organizational abilities by streamlining processes and optimizing workflows. My meticulous attention to detail ensures that tasks are completed efficiently, deadlines are met, and documentation is kept up to date. My proficiency in various office applications and technology solutions allows me to handle complex administrative challenges with ease. Additionally, as a customer service professional, I have tailored my communication skills to foster positive interactions with clients and stakeholders alike. My ability to empathize and actively listen allows me to understand clients' needs, resolve issues promptly, and exceed expectations. Beyond my professional capabilities, I am a collaborative team player known for inspiring and motivating colleagues to achieve collective goals. My adaptability and capacity to thrive in fast-paced environments have made me an invaluable asset in dynamic settings.

Operations Manager
Decision Making
Problem Solving
Project Management
Social Media Management
Virtual Assistance
Office Administration
Office Management
Administrative Support
Business Operations
System Automation
API
Zapier
CRM Automation
Automation Framework
Automated Workflow
$130 hourly
Jonathan F.
- 5.0/5
- (3 jobs)
I help brands take back control of their Amazon sales channel. My two main areas of focus are the following: - Amazon Seller Account Management - Enforcement of Registered Utility Patents (USPTO) There is a lot to manage with selling your brand on Amazon. This leaves little room for implementing growth strategies. I take the analytics and strategic planning off your plate! This includes everything from catalog organization, inventory management, cash flow, sales forecasting, listing improvements, and everything in between so that you can focus on other tasks. A another huge issue for many Amazon sellers is seeing knockoffs of their utility patent protected products become pervasive in the Amazon marketplace. I work with brands and Amazon Brand Registry to enforce these intellectual property protections and bring the sales back to the proper owner. This includes registering with Brand Registry, reaching out to infringing sellers with official notices, utilizing the Amazon Patent Evaluation Express Procedure (APEX), and watching for and eliminating additional infringers. I have owned and managed a private label brand that sells products on Amazon (via FBA) and in brick-and-mortar for the past six years. With a solid understanding of the Amazon FBA system, I love meeting other Amazon FBA entrepreneurs and helping them succeed. My offered skills are in e-commerce operations and supply chain management, as well as intellectual property enforcement.

Operations Manager
Patent
Third-Party Logistics
Marketing Operations & Workflow
Supply Chain Management
Supply Chain & Logistics
Operations Analytics
Sales & Inventory Entries
Sales Analytics
Cash Flow Modeling
Cash Flow Analysis
Business Operations
Inventory Management
Amazon FBA
Amazon Seller Central
$85 hourly
Jillian W.
- 5.0/5
- (9 jobs)
Hello! I am a certified project manager (PMP) with extensive experience in business operations, project/program management and strategic consulting. Whether you're trying to outline operational excellence workflows or determine you strategic initiatives for the year- I'm here to help! Let's connect and get to work! Skills and actionable tasks: -Operations management (rhythm of business, budget management, planning, strategy and execution) -Project management (workflows, process improvement, reviews, documentation and analysis) -Strategy consulting (current and future state analysis, recommendations, research) -Organizational transformation (research, analysis, documentation) -Microsoft Office: Word, Excel, Project, Powerpoint, SharePoint, Teams -Excellent communication skills (internal, external, executive leadership) -Proficient in Asana, Slack, ClickUp, MS Project and Trello Thank you for reviewing my profile and I am looking forward to connecting with you and your company! Cheers, Jill West

Operations Manager
Generative AI
Digital Marketing Management
Marketing
Process Documentation
Strategic Planning
Project Management
Program Management
Executive Summary
Process Improvement
Event Management
KPI Metric Development
Business Operations
Continuous Improvement
Milestones
Agile Project Management
$70 hourly
Carolyn M.
- 5.0/5
- (22 jobs)
As a Top-Rated Plus freelancer, I represent the top 3% of freelancing talent on Upwork. With a proven track record of delivering outstanding results, I am well-equipped to organize, optimize, and drive efficiency in your business by leveraging expertise, industry best practices, and cutting-edge project management tools. Customized to your team's use cases, I offer services for workspace configuration, streamlining workflows, onboarding, documenting processes, building custom automations and integrations, end-user training, and more. 🚀 Asana Services Partner Specialist 🚀 ClickUp Systems Integrator and Verified ClickUp Power User 🚀 Agile (Scrum+ Kanban) Project Management Expert 🚀 Business Process and Workflow Implementation Consultant I specialize in providing top-knotch project management and process improvement solutions to businesses of all sizes and industries. My mission is to help clients successfully organize and scale their business with excellence; while minimizing risks, maximizing efficiency, and achieving their strategic objectives. ⚡️PROJECT PLANNING AND ROADMAPS - creating strategic visual representations of a project over a designated period of time, serving as a high-level overview that outlines the project's planned progression. These project plans typically include important milestones, goals and objectives, priorities, timelines, task dependencies, key resources, and major deliverables. ⚡️SETUP AND OPTIMIZATION OF WORKFLOW PROCESSES - identifying and eliminating bottlenecks, redundancies, and inefficiencies in the workflow to improve its overall productivity, reduce costs, and enhance collaboration. I specialize in creating and reorganizing project tasks, optimizing resource allocation, automating manual processes, improving team communication, and leveraging technology to enhance workflow efficiency. ⚡️ AGILE IMPLEMENTATION STRATEGIES - helping individuals and organizations implement agile principles and practices into their work processes. This involves developing a shared vision, identifying and prioritizing goals, and establishing metrics to measure progress in order to cultivate a growth mindset, enhance collaboration, and increase capacity to deliver value to customers. ⚡️ONGOING PROJECT MANAGEMENT SUPPORT - providing guidance and support throughout the entire project lifecycle; offering valuable insights, best practices, and industry expertise during day to day business operations. ⚡️PROJECT MANAGEMENT SOFTWARE TRAINING FOR TEAMS & INDIVIDUALS - comprehensive software training to empower businesses with the tools necessary for successful project execution; equipping project teams with the proficiency to effectively utilize project management software such as Asana, ClickUp, and Trello. I am committed to excellence, professionalism, and working closely with clients to understand their unique needs and tailor services accordingly. Some examples of recent work experience and accomplishments: ✅ Project Manager for an Edtech publishing company, set up custom workflows and automations using Asana for Business on multiple unit releases; utilizing phases of writing, pre-proof, design, post-proof, publishing, and marketing. ✅ Complex custom Asana automated workflow build for an Amazon E-Commerce company using an exclusive client process of listing optimizations; high level view of all clients in one portfolio, low level view of tasks and current status per SEO team, PPC Team, Optimizations Team, and Publishing Team. ✅ Asana Consultant for a boat auctioneer, set up custom workflow and projects for process of bringing boats to auction with status tracking and documentation. ✅ Designed custom SEO roadmap project templates for use of Agile Project Management with Scrum and Sprints. ✅ Project Manager and Asana Consultant for wilderness mountain lodge and retreat center; setup workflow for B2B Retreat Bookings and other special events, monthly Content Marketing workflow and calendar, created Yoga Retreat Process, Human Resources projects for the employee life cycle, hiring process, and new employee onboarding, weekly meeting status tracking projects, creation and management of retreat center documents and internal business SOP’s. ✅ Tracking and management of content creation workflows and email/ad campaigns within Asana as an Assistant Project Manager for a full stack marketing agency. ✅ Monday.com template creation, workflow documentation, automation setup, and corporate team training for the Learning and Development Department of an enterprise level restaurant chain. ✅ Project Manager for health and wellness marketing agency managing content creation, web design, web development, seo, and e-book projects in ClickUp.

Operations Manager
Project Portfolio Management
Operations Management Software
System Automation
Business Consulting
Project Workflows
Process Improvement
Marketing Operations & Workflow
Business Operations
Scrum
Project Management Software
Project Management Professional
ClickUp
Digital Project Management
Agile Project Management
Asana
$63 hourly
Justin L.
- 5.0/5
- (1 job)
Highly-skilled, freelance business consultant with expertise in process improvement, marketing, HR, and training. I possess excellent communication, project management, and analytical skills as well as strategic thinking, adaptability, and leadership abilities. With a strong business acumen, creativity, and attention to detail, I offer my clients innovative solutions and data driven recommendations.

Operations Manager
Project Management
Interpersonal Skills
Business Operations
Problem Solving
Microsoft Certified Professional
Sales
Analytics
Creative Strategy
Leadership Development
Process Infographics
Freelance Marketing
Marketing
Strategic Planning
Mediation
Communication Skills
$38 hourly
Yelena G.
- 5.0/5
- (3 jobs)
I am a highly skilled administrative assistant and accountant with experience in managing office operations, financial accounting, and bookkeeping. I possesses excellent organizational and multitasking abilities, which enable me to handle multiple tasks simultaneously while ensuring high levels of accuracy and attention to detail. As an administrative assistant, I have managed calendars, scheduled appointments, arranged travel, and organized meetings. I have also been responsible for managing files, answering phone calls, and responding to emails. My excellent communication skills and customer service experience have enabled me to provide exceptional support to colleagues and clients. In my role as an accountant, I have been responsible for maintaining financial records, processing invoices, managing accounts payable and receivable, and reconciling bank statements. My attention to detail and ability to multitask allowed me to consistently meet deadlines and complete tasks efficiently. I have expertise in financial software such as Quickbooks and Excel which enabled me to streamline accounting processes and improve efficiency. Overall, I am exceptional administrative assistant and accountant who is committed to delivering high-quality work and achieving organizational goals.

Operations Manager
Residential Remodeling
Payroll Accounting
Slack
QuickBooks Online
SU Podium
Accounting
Business Operations
Management Skills
Transportation
Bookkeeping
Logistics Coordination
Property Management
$75 hourly
Ami S.
- 5.0/5
- (8 jobs)
“In a 2004 study, Angelo Maravita and Atsushi Iriki discovered that when monkeys and humans consistently use a tool to extend their reach, such as using a rake to reach an object, certain neural networks in the brain change their “map” of the body to include the new tool. This fascinating finding reinforces the idea that external tools can and often do become a natural extension of our minds.” — Tiago Forte, Building a Second Brain Hello! I'm the owner and operator of The Digital Edit, where we streamline the complexities of small business operations into seamless, efficient processes that pave the way for growth and success. My journey began at UCLA, where I honed my analytical skills with a degree in Economics. The 2010 recession led me down an unexpected path in the mortgage industry, where I developed a passion for operational efficiency. In 2017, I helped scale a startup from the ground up, transforming it into a $100M success story. Inspired by the power of meticulous organization, The Digital Edit was born—a nod to the transformative magic of The Home Edit, but for your business's backend. I thrive on aiding small businesses ready to scale, particularly those who embrace asynchronous work and innovative operational strategies. My approach is tailored and data-driven. I've turned operational chaos into harmony, like with an e-commerce client whose hours of manual reporting were halved by intelligent automation, boosting productivity and morale. Innovation and integrity are at the heart of The Digital Edit. I believe in the transformative power of innovative solutions that not only streamline operations but also foster a culture of continuous improvement. Integrity guides every recommendation I make, ensuring that clients receive unbiased, honest guidance designed to enhance their business operations and success. Let's edit your digital narrative together and turn operational chaos into operational excellence.

Operations Manager
ClickUp
Airtable
Zapier
Project Management
Asana
Artificial Intelligence
Real Estate Closing
Procedure Documentation
Change Management
Lending Regulation
Training & Development
User Manual
Sales Operations
Business Operations
FinTech
$150 hourly
Kevin C.
- 5.0/5
- (2 jobs)
SUMMARY A Mentor once told me, "if you want to be valuable to anyone or any organization, find a way to get sh%* done." Pretty sound advice, albeit it was my Dad, & I think I was 10 years old at the time. Since then I have focused on 3 key areas to drive success (what I still hold to be true in business today): relationships, accountability, & communication. What I Bring: 17+ years in Business Operations. I live & breathe for process & organization. I have a unique ability to stay calm under pressure & organize even the most chaotic of environments. My specialty is building & implementing operational strategies to maximize efficiency, growth, & profitability. Let me at the data! I'll tell you how productive the team is, how profitable the accounts are, how efficient the services are, & how to improve it all. Motto: If opportunity doesn't knock, we'll build our own door. What I Value: - The people we surround ourselves with & the relationships we build are the single biggest factor to success. - Building a culture focused on clarity, communication, shared values, & ACTION. - Staying curious, being a continuous learner, & mentoring others to develop future leaders. - Setting goals, bringing my positive energy every single day, & being successful while having fun together.

Operations Manager
Operational Planning
Startup Consulting
Lean Consulting
Culture
Budget Management
Data Analysis
EOS
Risk Management
Process Improvement
Organizational Structure
Expert
Strategic Planning
Business Operations
Change Management
Communications
$40 hourly
Christina H.
- 5.0/5
- (2 jobs)
SERVICES MOST COMMONLY OFFERED: As a fellow entrepreneur, I understand the challenges of trying to do it all yourself. That's why I focus on delivering exceptional client service support and project management, so you can dedicate your energy to growing your business. I’m passionate about partnering with service business owners who are eager to enhance their customer experiences through well-crafted strategies that drive satisfaction and loyalty. With over a decade of delivering high-touch service to studio executives, I’m confident I can take care of your clients and help your business thrive. CLIENT SUPPORT, COMMUNICATION, AND STRATEGY I offer tailored client support and proactive communication strategies that ensure your clients feel valued and engaged. By aligning client needs with your business objectives, I help you build stronger, long-term relationships. PROJECT MANAGEMENT I take the reins on project execution, managing the details from start to finish. Whether you're launching new initiatives or optimizing existing operations, I deliver results, freeing you to focus on what matters most—growing your business. Let’s chat and explore how we can work together to bring your business closer to your goals. _______________________________________________________________ ABOUT: For over a decade, I managed advertising campaigns for global theatrical film releases at one of Los Angeles’ leading entertainment creative agencies, BLT Communications. I worked with iconic brands like The Walt Disney Studios, Pixar, Marvel, Disney+, 20th Century Studios, Sony Pictures, Warner Bros., Universal Pictures, MGM, Annapurna Pictures, United Artists Releasing, AMC Studios, Amazon, Netflix, Hulu and Apple. Some recent projects I contributed to include Deadpool and Wolverine, Ghostbusters: Frozen Empire, and Barbie. I currently leverage my extensive background managing complex, high-stakes projects in a new way, helping business owners find more ease, balance, and joy as they grow. My goal is to ensure that my clients can focus on what they do best while I handle the details that drive their success. I graduated from Loyola University Chicago’s Quinlan School of Business with a BBA in Marketing in 2009. I'm a Los Angeles native currently living in the Pacific Northwest.

Operations Manager
Asana
Account Management
Client Management
Customer Service
Business Operations
Process Improvement
Implementation
Quality Assurance
Creative Strategy
Administrative Support
Writing
Communication Skills
Project Management
$350 hourly
Kamala C.
- 5.0/5
- (33 jobs)
My expertise in digital marketing, project management, and strategic operations helps companies streamline their productivity while utilizing market sophistication, cutting-edge methods to increase traffic, management of remote teams, online visibility, content creation, and positive ROIs for online conversions of optins, webpages, and online courses. I also have nearly two decades of experience as the lead for teams of 20+ staff, project management, website development, marketing campaigns, process creation for organizations, event planning, budgeting, and course development. I will help you and your company: ● Manage and problem-solve day-to-day operations including team and project productivity. ● Lead and implemented marketing strategies for Youtube, website traffic, podcasts, social media, blogs, sales funnels, SEO, and organic and paid traffic. ● Develop processes and procedures for company operations and projects. ● Project manage and copywrite for optimized, SEO, and marketing forward, user-friendly, modern website designs. ● Create content for and manage complex calendars including daily social media posts, newsletters, podcasts, YouTube videos, blogs, and columns in major publications. ● Create curriculums from scratch and project manage launches. ● Provide coaching, implement systems, and facilitate trainings for team and clients. ● Manage project budgets and expense tracking (Quickbooks and Excel.) ● Develop and design membership sites, websites and sales funnels for conversions, optimization, SEO, and branding. ● Copywrite for emails, sales pages, Facebook ads, social media posts, web pages, and PR content. ● Regularly run A/B split tests to improve top funnels which lead to strong email open rates (25%) and CTR (click-through rates) of 5% or higher – adding enhanced marketing integration with content, email, social, and paid traffic sources. ● Maintain strong touch-points with clients and team and build an audience by using various software: -Aweber -Infusionsoft -Squarespace -Hootsuite -Clickfunnels -Actionetics -Backpack -CF Pro Tools -Kajabi -Teachable -Facebook Ads Manager -SEMrush -Ahrefs -Podbean -Wordpress -Stripe -Divi -Google Analytics -Google Search Console -LastPass -Google Apps -Trello -Ontraport -Asana -Sweet Process -Dropbox -G Suite -Help Scout -LearnDash -Mailchimp -Excel -Constant Contact -Mindbody -Mighty Network -Confluence -Hubstaff -Slack -Google Ads -Google Tag Manager -And other software that mandates a robust working knowledge of design, HTML, CRMs, and project management. ● Manage the production of podcasts. ● Copywrite for emails, web pages, SEO web pages, sales pages, and social media. ● Map out quarter planning and lead company-wide goal setting to optimize conversions. ● Create curriculums from scratch and project manage launches. ● Streamline and enhance user, client, and student experience of courses and sales funnels. ● Provide coaching, implement systems, and facilitate trainings for team and students. ● Develop user experience campaigns. ● Track and analyze performance metrics, KPI’s, and growth strategies, and provide ongoing recommendations based on data. ● Work at both the strategic level (coming up with ideas for how to do things better) and at the tactical level (process setup, analyzing data, and solving problems). ● Project manage and ensure quality standards are met for programs, products, services, and experiences. ● Manage, coach, and develop team members aligned to their strengths in an effort to support the company’s mission and vision. ● Meet with department heads for company visioning and campaign management. ● Manage content calendar for multiple business assets – such as blog and social media accounts. ● Advise in funnel content to increase conversions. ● Redesign sales funnel and email marketing processes to increase clicks, optins, and leads generated. ● Integrate up-to-date software for social media, email automation, and website optimization to enhance outreach, clicks, and facilitate new cutting methods to expedite lead time.

Operations Manager
Content Marketing
Asana
Digital Marketing Strategy
Digital Marketing
ClickFunnels
Website Optimization
Business Operations
Podcast Production
Project Workflows
Content Strategy
Search Engine Optimization
Copywriting
Google Analytics
$175 hourly
Andrew I.
- 5.0/5
- (22 jobs)
Salutations. I'm a former entrepreneur who found a passion for corporate finance after starting and selling a few businesses over the years. Now, I operate as a Fractional CFO for a few select clients, and advise other entrepreneurs on buying or selling businesses. I'm not the Harvard-Wharton-McKinsey-Goldman corporate guy who manages from a spreadsheet. I'm a guy with a resume built on hard success from starting and selling my own businesses, leading teams, raising capital, and advising dozens of business owners on doing the same. In short: I'm the guy who can build bombproof finance systems into your business. In total I've founded & lead 4 companies with 2 exits and worked with 100+ leadership teams ranging from startups to PE-backed SMBs to F50. All while working remotely. Some specific things I can help you with: - Financial planning & budgeting - Raising debt/equity capital - Cashflow management (incl. in a cash crisis) - Financial controls - Debt restructuring - Accounting incl. management - Bookkeeping incl. management - Analyzing and presenting key financial information to management & the board - Business strategy - Managing strategic objectives to completion - Operational Excellence in finance operations - Navigating the M&A process - LOI to Due Diligence to closing (buy-side) - Post-close integration (buy-side) Here's what some of my clients say about me: "Andrew has a knack for pushing the envelope and having it actually work. I watched over and over again as he brought fresh ideas and initiatives into fruition that directly translated into ROI... Andrew is a blast to work with. He's witty, hyper intelligent, and above all else, he genuinely cares about the people that are in front of and alongside him. 10/10." - President, SpeakerFlow "Working with Andrew has been a fantastic experience. I'm grateful to have him as part of the team! He brings great ideas to the table, keeps things organized, and sees his initiatives through. I would highly recommend Andrew and his partners for any project that you may have - you won't regret it!" - Senior Sales & Marketing Manager, CoolBot "Andrew is genuine. He offers information transparently, and in an accessible way - even if you don't have prior [technical] knowledge. Highly recommend Andrew and his team." - Founder & President, BELA / TCF "Andrew has developed and implemented several key projects and initiatives with our team in recent years and has simply exceeded expectations at every juncture... always with stellar results. Identify a project, talk to Andrew, and Go!" - EVP Sales & Marketing, Arctic Industries If we work together, here's what you can expect: 1. I will help you accomplish your goals with relentless focus 2. I will generate an ROI on my services 3. I will make sure to give you the tools and education you & your team need to succeed 4. I will not quit until we reach success. Failure is not an option.

Operations Manager
Financial Analysis & Valuation
Financial Projection
Pro Forma Statement
Due Diligence
Corporate Finance
Financial Consulting
Business Strategy
Business Valuation
Mergers & Acquisitions
Business Operations
Financial Modeling
Financial Analysis
Business Transformation
Management Consulting
Marketing Strategy
$50 hourly
Jadyn D.
- 0.0/5
- (0 jobs)
Digital Business Manager | Operations Specialist | Systems & Workflow Strategist Are you feeling overwhelmed by the daily operations of your business? Struggling with bottlenecks, scattered processes, or decision fatigue? I help businesses like yours gain autonomy, mental clarity, and peace of mind by optimizing operations, streamlining workflows, and implementing scalable systems that support growth—without relying on you for every decision. How I Help Businesses Thrive: Operations Optimization – Identify inefficiencies and refine processes for smoother, more predictable workflows. Systems & Automation – Set up the right tools and technology to reduce manual work and improve team collaboration. SOPs & Documentation – Create clear, actionable procedures so your business runs seamlessly—even when you step away. Project & Team Management – Ensure your team operates efficiently with structured communication and accountability. Scalability & Growth Strategy – Design operational foundations that allow your business to grow with ease. Why Work With Me? Peace of Mind – Your operations will run like a well-oiled machine. More Freedom – Step out of the weeds and focus on what you do best. Happier, More Productive Teams – Empowered teams perform better and stay engaged. Predictable & Sustainable Growth – Say goodbye to chaos and hello to consistency. Let’s turn your business into a self-sustaining, stress-free operation so you can scale with confidence.

Operations Manager
Google Sheets
Microsoft Excel
Management Consulting
System Automation
Automation
Process Development
Operations Analytics
Business Coaching
KPI Metric Development
Project Management
Process Optimization
Organizational Development
Organizational Design & Effectiveness
Operational Planning
Business Operations
$20 hourly
Joseph M.
- 5.0/5
- (1 job)
Highly organized professional with experience in managing and optimizing production and business operations. Proven ability to improve efficiency, reduce costs, and increase productivity. Track record of leading and supervising teams of aircraft mechanics and maintenance personnel. Adept at navigating periods of high employee turnover by implementing employee recognition programs and restructuring staffing. Strong analytical skills, with experience in conducting data analysis to detect trends and deficiencies. Exceptional problem-solving skills, with experience in data analysis and performance metrics. Excellent communication and leadership skills, with the ability to develop and mentor team members. Areas of Expertise * Production & Process Management * Quality Control & Assurance * Cost Management & Reduction * Recruiting & Training * Supply chain management * Project Management * Risk Management & Mitigation

Operations Manager
Data Entry
Documentation
Human Resources
Business Operations
Training
Information Analysis
Microsoft Office
Data Processing
Analytical Presentation
$90 hourly
Loretta L.
- 0.0/5
- (0 jobs)
VP, REVENUE OPERATIONS, SALES, SALES OPERATIONS Strategic Leadership | SaaS | Operational Excellence | Revenue Operations | Business Optimization I am a transformative and decisive executive with over 20 years of experience optimizing revenue growth and scale through strategic leadership, GTM motions, streamlining operations, and driving operational excellence. • Experienced sales executive leading B2B SaaS sales efforts within Fortune 200 firms, startups, and emerging organizations. • Insightful strategist who achieves revenue growth by optimizing competitive positioning, developing data-driven strategies, expanding into new markets, leveraging partnerships, and maximizing customer loyalty and lifetime value. • Skilled in RevOp tech stacks, including SalesForce and ERP CRMs, Marketo, Hubspot and AI applications

Operations Manager
Growth Strategy
CRM Software
Business Transformation
Business Management
Business Operations
Continuous Improvement
Process Improvement
Brand Positioning
Management Skills
Account Management
Business Change
Data Analytics
Customer Relationship Management
SaaS
Relationship Management
$40 hourly
Jaime M.
- 4.3/5
- (2 jobs)
Extensive experience in operations and data analysis. I am an Excel-aholic and have built project flows, gantt charts, pivot tables, linked workbook reports and forms for years. I take great pride in my work and always welcome new challenges and opportunities. I don’t fold easily under pressure and have never had a problem with criticism. My father instilled in me a work ethic that seems almost lost these days, and I take my integrity very seriously. I enjoy working with others in a team environment, but seem to really excel when given sole projects. Thinking outside of the box and funding unique cost saving solutions to problems is a talent I pride myself on, and I’m not only a quick study but I also love teaching and training others. I hold a Bachelors in Business Administration and am also a Certified Human Resource Manager. Having working in the transportation industry for over ten years, I have a wealth of experience with managing calendars, coordinating huge events and managing all types of travel arrangements. Fortunately I have a great deal of contacts in the industry located all around the world, who I can and would recommend in a heartbeat. I’m open to short term contract work but am ultimately looking for a place to call “home”. An Organization that I can help grow and that I can also grow old with. I’m ready and willing to build a contract position into something more. Let me show you why I’m one of the best decisions you’ll ever make. KEY SKILLS * DATA ANALYSIS * REPORT/PRESENTATION CREATION * PROJECT/CONTRACT MANAGEMENT * STAFF DEVELOPMENT AND TRAINING * VIDEO PRODUCTIONS * PROFESSIONAL VOICEOVERS * TRADESHOW PLANNING * TRAVEL PLANNING * A/P & A/R FUNCTIONS (Quickbooks Mainly) * NEW EMPLOYEE ONBOARDING * WEB DESIGN w/SEO OPTIMIZATION * CAN EVEN MAKE JULEINNE FRIES (checking to see if you’re still reading) AWARDS * ISUZU INNER CIRCLE AWARD (Saved $3.2 million in first year of employment with them) * OPERATOR OF THE YEAR - CONCIERGE LIMOUSINE * #1 HR SOLUTIONS PROVIDER - DRIVE PROFIT * 1998 OC FAIR HOT DOG EATING CHAMP (just kidding) If you made it this far I’m impressed, but also wondering why you haven’t contacted me yet. 😎

Operations Manager
Adobe Photoshop
Video Ad Campaign
Marketing
Data Analytics
Expense Reporting
Accounting Report Creation
Account Reconciliation
Business Operations
Procedure Manual
Training & Development
Employee Onboarding
Report Writing
Data Analysis
Word Processing
Microsoft Office
$667 hourly
Verna F.
- 4.0/5
- (1 job)
WE WORK WITH FIXED PRICE CONTRACTS. CHIEF OF STAFF LEADERS CIRCLE is pleased to enter into this Independent Contract Agreement for executive Chief of Staff coaching for your organization. Our services include a range of executive coaching, leadership team facilitation, strategy planning, and more, to enable your organization to maximize impact through the Chief of Staff role. We have partnered with dozens of large and small organizations throughout the country —businesses like yours who are committed to improving the customer experience through a connected and effective operational strategy and structure. Leigh Felton, Executive Director of Chief of Staff Leaders Circle is a seasoned operations and communications executive with over 17 years' experience developing teams, building scalable businesses and operational models, creating structured client-focused programs, while developing people and providing predictable, high-energy work environments. A true believer in leading by example with integrity, influence and contagious growth mindset assisting teams in visualizing winning protocols and practices, while systematically reinventing organizational chaos into top-tiered business operations. Services include: Assessment: A comprehensive assessment of the Chief of Staff's leadership strengths and development areas, as well as their team's dynamics and organizational challenges. Coaching Plan: Development of a tailored coaching plan that aligns with the Chief of Staff's goals and challenges, including a roadmap for achieving their objectives. One-on-One Coaching: Regular coaching sessions (weekly or bi-weekly) with an experienced coach to provide feedback, support, and guidance on the Chief of Staff's leadership development. Customized Training: Development of customized training programs to enhance the Chief of Staff's leadership skills, team management, and strategic thinking. Ongoing Support: Ongoing support and guidance throughout the engagement, including access to additional resources, tools, and support as needed. Rhythm of the Business | Operational Excellence: The Rhythm of the Business services provided by a Chief of Staff encompass a strategic and multifaceted approach to enhancing an organization's operations. Offsite & All-Hands Event Support: Facilitating a successful leadership team offsite is essential for building a strong, cohesive team and achieving company goals. Leadership Team Meeting Facilitation: The Leadership Team Meeting Facilitation services provided by a Chief of Staff are instrumental in fostering effective communication, collaboration, and decision-making within the executive leadership team. Speaking & Keynote Engagements: Our keynote services and speaking engagements are designed to inspire, educate, and motivate audiences on the role of the chief of staff in the modern business world. Fiscal Year OKR (Objectives and Key Results) development and implementation. Includes end-to-end process for outlining the organization’s OKRs, with a set of associated key results that define how progress toward the objective will be measured. Communication services including ghostwriting, content review, and editorial services are essential pillars of effective and polished written communication. Support developing the organization’s SOP (Standard Operating Procedure), which is framework that outlines standardized steps or procedures for completing a specific task or process.

Operations Manager
Operations Management Software
Operational Planning
Generative AI
Organizational Structure
Event Management
Corporate Governance
Community Goals & KPIs
Business Strategy
Cross Functional Team Leadership
Facilitation
Communication Strategy
Artificial Intelligence
Business Coaching
Executive Coaching
Business Operations
$150 hourly
Therese J.
- 0.0/5
- (0 jobs)
I'm a Procurement Strategist. You don't love Procurement, but I do, and I speak the 'language.' Let me help you skip the headache and get back to the work you love: Delivering great events! Have you ever gotten stuck trying to get a contract signed? Gotten a big bill for cancellation or attrition damages? Do you need to do an RFP and don't know where to start, or don't have time? These are common concerns clients face. I help Event Marketers manage their portfolios: RFP Management ► Content development ► Supplier recommendations ► Timeline management and supplier communications ► Response analysis ► Contract and pricing negotiations Contracting Strategy ► Master Service Agreements ► Standardized Templates ► Hotel Contracts Strategic Meetings Management ► Manage your Brand Identity ► Cut your contracting timeline by at least 30% ► Know where and when ALL your events are happening ► Save time and money I give a "Procurement Insider" view to Suppliers so they can grow their book of business: ► RFP Support/Proposal Writing ► Rate Card Negotiations ► Pricing and Payment Terms ► Compliance with Client Policies I've navigated the field of Procurement for over 17 years. I've tripped over the rocks, and stepped on the proverbial rake more than once. I know Procurement, and what works. I bring the expertise I gained supporting Procurement for Microsoft's event portfolio to you. Let's take the Pain out of Procurement!

Operations Manager
Business Proposal Writing
Financial Analysis
Project Management
Price & Quote Negotiation
RFP Writing
Business Process Management
Event Sourcing Framework
Budget Management
Business Operations
Mediation
Program Management
Vendor Management
Contract Negotiation
Strategy
Procurement
$85 hourly
Evan R.
- 0.0/5
- (0 jobs)
Recognized Business Leader, experienced in Operations Strategy Development & Deployment, Sustainable Marketing & Sales Strategy, and Business Growth and Development. Functions as catalyst to help organizations develop engaging and sustainable development, sales, and pipeline growth platforms with a successful track record of growing and managing >$5M/yr pipeline. Extensive experience developing B2B and B2C-facing marketing, operating, and project management platforms, developing training materials, and cultivating profitable partnership relationships. Successful People Manager for multiple awarded, industry recognized organizations, with a focus on developing Operations, Marketing, Sales, and Business Development solutions and strategies for a diverse array of clients. Extremely versatile skill set, well-versed in designing and managed a multitude of simultaneous projects tailored for unique needs and industries, while consistently exceeding KPIs. Adobe Creative Certified Professional with extensive portfolio and professional experience in Web & Digital Design, Branding, Advertising, and Film. Multi-faceted professional with a rich, diverse knowledge in all aspects of marketing and sales methodologies, business growth and development, operations and project management, and training design.

Operations Manager
Content Development
Marketing Strategy
Project Management
Business Development
Sales & Marketing
Operations Analytics
Google Ads
Adobe Creative Suite
Creative Strategy
Marketing Operations & Workflow
Business Operations
Creative Direction
Freelance Marketing
Marketing
Leadership Skills
$125 hourly
Theresa M.
- 0.0/5
- (0 jobs)
Business and Financial Professional with a broad range of experience in corporate finance, M&A, accounting, operations, HR, investments, international business, payroll, auditing, and financial planning & management. I am a strong communicator who is able to support companies through transition, strategic growth & change. I especially love working with startup companies. The energy is contagious and the dedication is always inspiring. I have been very fortunate to work with amazing companies and help them grow through funding rounds, launches, and acquisitions. I hope to continue to be a strong support for growing companies and consistently make a difference in their success. Helping companies tell the story of business is a passion of mine. Taking data and turning it into visual presentations that everyone can understand is crucial for growth & success. AI is taking this to another level and I have spent the past several months diving into various AI tools in order to support data visualization & BI. I look forward to sharing these skills when needed.

Operations Manager
HR Policy
Communication Skills
Data Analysis
Organizational Structure
Business Operations
Diversity & Inclusion
KPI Metric Development
Growth Strategy
Team Building
Budget Planning
Strategic Planning
Leadership Coaching
Finance
Compensation & Benefits
$150 hourly
Stephen R.
- 3.2/5
- (1 job)
With over two decades of experience transforming and scaling high-growth businesses, I specialize in crafting and executing strategies that drive revenue, efficiency, and leadership excellence. My background includes doubling sales and rebranding efforts at Tony Robbins' company during the Great Recession, and propelling Seattle-based SaaS unicorn Outreach.io from $8M to over $220M in Annual Recurring Revenue. TOP SKILLS: Sales Leadership: Proven track record in leading and developing high-performing sales teams to exceed targets and drive growth. Sales & Marketing: Expertise in integrating sales and marketing strategies to boost lead generation, conversion rates, and customer retention. Sales Development & Operations: Proficient in optimizing sales processes, developing sales motions, and ensuring world-class execution. Business Operations & Analysis: Skilled in streamlining operations, conducting thorough business analyses, and implementing efficient processes. Business Coaching & Consulting: Adept at providing strategic, measurable coaching to entrepreneurs, helping them focus on critical initiatives. Leadership Training & Development: Experienced in bolstering leadership teams and fostering a strong organizational culture. Strategic Planning & Marketing: Competent in devising and executing strategic plans that align with business goals and market demands. WHAT I DO BEST: Develop robust strategies that enhance sales performance and drive revenue growth. Create precise, customized processes and systems to ensure operational excellence. Partner with entrepreneurs to optimize their leadership teams and add force multipliers throughout their organization. Provide strategic and actionable insights that help businesses navigate challenges and seize opportunities. LET'S CONNECT! If you’re looking to elevate your business, refine your sales strategies, or enhance your operational efficiency, let’s discuss how I can help you achieve your goals.

Operations Manager
Performance Management
Project Plans
Strategic Planning
Marketing
Leadership Development
Business Consulting
Business Analysis
Business Operations
Sales Operations
Sales Development
Sales Consulting
Sales Leadership
Sales & Marketing
Outbound Sales
Sales
Want to browse more freelancers?
Sign up