Hire the best Order Entry Specialists in Makati City, PH

Check out Order Entry Specialists in Makati City, PH with the skills you need for your next job.
  • $9 hourly
    I'm a Research Consultant and Customer Experience professional with 15 years of background in the BPO industry. - I can do qualitative research and help with recruiting participants, interviewing them and analyzing the data gathered for research and development. - I'm also a Digital Marketing Manager. I can handle your Google Ads and Google Analytics account to help boost your campaign performance and maximize profit from your ad spend. - Need someone to answer phone, email or chat inquiries regarding your products or services? I can be your guy too. I can also handle the order management process if needed. - I'm experienced in working with Salesforce, Qualtrics and other order management tools.
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    Recruiting
    Upselling
    Google Ads
    Data Analysis
    Order Management
    Customer Service
    Lead Generation
    Digital Marketing
    Qualtrics
    Google Analytics
    Booking Services
    Conduct Research
    Salesforce
    Research Interviews
  • $8 hourly
    Aside from the skills of being an Admin/Marketing Assistant and Customer/Technical Support Representative, I've also worked on the following projects/tasks: • Game Bug Tester/Support/Moderator • Events Manager • Social Media • Team Supervisor • Transcriptionist • SAP • PDF to Word
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    Microsoft Excel
    Email Communication
    Microsoft Word
    PDF
    PDF Conversion
    Typing
    Typesetting
    General Transcription
    Zendesk
  • $10 hourly
    I am a professional with a mixed background of 8 years in Information Technology and 15 years in Customer Service including e-Commerce support. Over the past 6 years, I have excelled as a Virtual Assistant, specializing in Customer Service, Order Placement, Inventory Management, and even Interviewing and Scanning of Applicants. Combining technical expertise with outstanding interpersonal skills, I am adept at seamlessly integrating technology to enhance customer experiences and simplify administrative processes.
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    Microsoft Active Directory
    Customer Onboarding
    Customer Support
    Ecommerce Order Fulfillment
    Order Fulfillment
    Order Management
    Data Entry
    Customer Service
    Shopify
    Technical Support
    Social Customer Service
    Oberlo
    Order Processing
    Social Media Management
    Zendesk
  • $4 hourly
    KEY OBJECTIVE: To provide a high-level administrative support and services to both customers and/or clients. OVERVIEW: I have 14 years of experience in a BPO – IT Outsourcing industry. I started as an technical support agent and made my way up to a Team Leader. I work with minimal supervision, manages my own time effectively and interested to have a long term working relationship. CORE COMPETENCIES: * Extensive exposure to Customer Service, Technical Support and Financial accounts supported through voice, chat and email channels. * Provided and implemented recommendations to management on changes necessary to improve line of business' efficiency and quality. * Facilitated transaction review with high-level executives to further improve CSAT and NPS. * Responsible for managing the onboarding/compliance requirements of outsource supplier. * Experienced in Quality/Process Improvement and Operational Excellence/Customer Experience. * Experienced in handling customer complaints and TIO (Telecommunications Industry Ombudsman) cases * Experienced in managing Risk & Compliance and Fraud Prevention. * Coached, developed and mentored subordinates to achieve quality performance, setting priorities to assist with establishing and attaining career development goals. CERTIFICATIONS: • Basic Six Sigma Statistics - Passed, August 2022 • Six Sigma: Project Management Basics - Passed, August 2022 • Six Sigma and Lean: Foundations and Principles - Passed, August 2022 • Six Sigma Control Tools and Documentation - Passed, August 2022 • Data Analysis and Root Cause Analysis in Six Sigma - Passed, August 2022 • Lean Tools and FMEA - Passed, August 2022 Do not hesitate to reach out if I look like the best candidate for you and let's start working together.
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    Communications
    Problem Solving
    Administrative Support
    Hospitality
    Order Management
    Email Support
    Online Chat Support
    Leadership Skills
    Virtual Assistance
    Compliance
    Technical Support
    Customer Service
  • $5 hourly
    I am a certified Performance Management Professional, a certified Life Coach Professional and a Lean Six Sigma Black belt professional; a passionate, cross-functional, creative, and results-driven professional with over nine years of experience in transition, training, and customer service. I've honed my ability to align my team to work towards common goals and KPIs. I take a consultative approach and understand communication is critical in obtaining the alignment. That's why I flex to fit others' communication styles as means to be more effective in fast-paced environments with a cross-functioning team. I enjoy collaborating with others to gain a different perspective to refine strategies.
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    Customer Engagement
    Customer Support
    Social Customer Service
    Order Management
    Sales Leadership
    Technical Support
    Order Fulfillment
    English
    Order Tracking
  • $5 hourly
    I am enthusiastic, reliable and hardworking individual who has over 5 years of experience giving professionals, efficient and high quality service to various call center companies. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and Salesforce and am eager to learn any new tools that get the job done well. I meet deadlines, and don't make promises I can't keep. I'm a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with.
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    Order Processing
    Customer Support
    Insurance Verification
    Healthcare Management
    Order Tracking
    Team Management
    Data Entry
    Retail Sales Management
    Phone Communication
    Customer Service
    Microsoft Office
    Restaurant
    Technical Support
    Retail & Consumer Goods
  • $3 hourly
    Ensured accuracy of data by keeping track of all customer calls via spreadsheets and company software. Maintain strong company product and service knowledge to better assist customers with concerns, questions, and general education. Provided customers with quality assistance through phone calls, emails, and internet chats. Accurately verified information and updated information databases as necessary. Offered new services based on the needs of a customer. Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer. Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns. Greet transfer and hold calls. Build rapport, listen, clarify, and manage the conversational flow. Manage upset customers, conflicts, and challenging situations. Deliver outstanding service. Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Followed-up on customer inquiries not immediately resolved. Coordinates with the Workforce for net staffing requirements and scheduling of agents given leaves, absences, and attrition. Requests for overtime or 5th day work in order to meet service metrics by efficiently handling the forecast and/or spikes in call volumes
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    Customer Development
    Customer Experience
    Chat & Messaging Software
    Data Entry
    Customer Satisfaction
    Customer Service
    Order Processing
    Online Chat Support
  • $6 hourly
    I have extensive experience in providing customer and technical support for 13 years both for BPO and the IT industry as Service Desk Specialist. I can also manage a team to meet service levels agreement. I'm very organized, technically inclined and focused in achieving client's desired outcome with quality. My preference is to accomplish data or order processing,
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    Web Traffic Optimization
    Application Installer
    Data Entry
    Order Processing
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