Hire the best Order Processing Specialists in the Philippines

Check out Order Processing Specialists in the Philippines with the skills you need for your next job.
  • $50 hourly
    Helping eCommerce business owners manage and grow your stores by doing admin-related stuff off your plate so that you could focus more on the essential aspect of your business. Do you want to talk about your goals, plans, and things you want to achieve for your business? When is your available time? Send me a message for us to talk and see if we're fit. Let's bring your business to the next level. *************************************************** Other services I can offer are Web Design, SEO, and Project Management. Training Attended • Project Management Fundamentals based PMBok 6th Edition Experience eCommerce Store • Order Fulfillment process • Admin task related • eBay - listing, stock inventory, handling orders • Amazon - order placement, stock inventory, listing, handling orders • Product Research - Amazon, eBay, Dropshipping • Shopify - Process Order and Refund, Process Payment to Vendor, etc. Real Estate • Real Estate Assistant • Data Mining, Data Entry • Web Scraping – using software WordPress • WordPress Website Management • Website Development – WordPress • HTML & CSS - Basic knowledge • WHM • cPanel • Photoshop - Basic photo editing skills, create text images quotes • FileZilla • WinSCP • Posting content to WordPress website Accounting • QuickBooks - creating invoices from new and old clients, do a recurring setup, and sending invoices. • Wave Apps - mostly Personal use for an invoice, seldom used for clients Social Media Management • Manage Facebook pages and Twitter • Instagram Lead Generation • Data Entry • Research • Ad hoc task Software and Application that I Commonly Used Project Management Software • Trello • ClickUp • Podio • Notion Dialer • Automarketer Communication • S-lack • S-kype • Han-gout • Whats-App • Google Meet • Email Photo Editing • Adobe Photoshop CS6 • Canva • Photo to Carton software Screenshot & Video Recording • Full page screen capture • Lightshot Video Editing Software • VSDC Free Video Editor Scheduler • Hootsuite • Creator Studio Cloud Storage • Google Drive • Dropbox • GSuite MS Office 365 • Excel Spreadsheet • Word Document • Microsoft Outlook 2010 Adobe Software • Adobe Acrobat • Adobe Photoshop CS6 Password Manager • LastPass Grammar Check • Grammarly • Hemingway Others • PDF conversion from Word to PowerPoint or vice versa • Typing scanned document into word or excel • Others and AdHoc
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    Blog Development
    Blog Content
    Search Engine Optimization
    Light Project Management
    Content Creation
    Product Listings
    Social Media Website
    Social Media Management
    Shopify Templates
    Blog
    CMS Product Upload
    Website Optimization
    WordPress
  • $5 hourly
    Hi there! I am a professional Amazon product researcher and virtual assistant with over 5 years of experience in managing online stores and finding profitable products. My expertise lies in Amazon FBA, arbitrage, dropshipping, and e-commerce. I am here to help you with: - Finding high-demand, low-competition products through manual research and tools like Tactical Arbitrage, FBA Wizard, and Keepa. - Sourcing products from reliable suppliers and wholesalers at the best possible prices. - Purchasing and fulfilling orders from various platforms like Walmart, Amazon, and other retailers. - Tracking and confirming shipments using tools like Buybotpro, Rev Seller, and AZinsight. - Scraping and extracting data from websites using Web Scraper and other tools. - Performing data entry and lead generation tasks using Excel and Google Spreadsheets. I have worked with clients from various marketplaces such as the USA, UK, and Canada. Some of my recent projects include: - Finding and listing profitable products for an Amazon FBA store using Tactical Arbitrage and FBA wizard. - Sourcing and ordering products from Walmart to Amazon using Buybotpro and Rev Seller. - Scraping and analyzing data from websites using Web Scraper and Excel. - Generating and verifying leads for an e-commerce business using Google Spreadsheet and other tools. I am passionate about Amazon product research and e-commerce and always eager to learn new skills and technologies. I am reliable, communicative, and deadline-oriented. I value quality over quantity and customer satisfaction over anything else. If you are looking for an Amazon product researcher and virtual assistant who can deliver excellent results and exceed your expectations, then you have come to the right place. Let's chat and discuss your project in detail. I look forward to hearing from you soon!
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    Data Scraping
    Sourcing
    Dropshipping
    Product Sourcing
    Amazon
    Product Research
    Virtual Assistance
    Amazon FBA
    Lead Generation
    Market Research
    Data Entry
    Communications
  • $10 hourly
    Welcome to my profile! I am a detailed and thorough professional. I am efficient and quality is my top priority. I am perfectly capable of following instructions. I am a fast learner and I use all resources possible to learn new things. I am reliable and trustworthy. I have a proven and excellent track record backed by my experience in the Call center industry working for some of the world's most successful companies such as Telstra, AT&T and Sprint. Once you hire me, expect me to help your business like it is mine. Your business' growth and your 100% satisfaction is my ultimate goal.
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    Technical Support
    Online Chat Support
    Order Fulfillment
    Multitasking
    Dropshipping
    Phone Communication
    Ticketing System
    Zendesk
    Gorgias
    Sales
    Customer Service
    Sales & Marketing
    Zoho CRM
  • $7 hourly
    ✅Walmart ✅Facebook Marketplace/Shops ✅Shopify ✅eBay ✅Poshmark ✅Amazon FBA & FBM I am a self-motivated individual who strives to meet or surpass my clients' expectations in terms of quality. Because I am a quick learner, I am able to swiftly pick up business information that is relevant to my assignment. I have the skills and attitude to succeed. If given the opportunity, I will undoubtedly try to further my knowledge, which will be useful to both myself and your company. ✅ I offer a variety of services -Product Research/ Sourcing -Product Listing/Bulk -Order Processing/ Refund Management -Supplier Management / Inventory -Customer Support -Content Writing -Sales Increase You can use all of my talents and profit from the high-quality work you'd expect from a market research specialist, even if I can only assist you to plan your project in a related field. Let's get in touch...
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    Microsoft Excel
    Data Entry
    Shopify
    eBay Listing
    eBay Marketing
    Dropshipping
    Amazon Listing Optimization
    Order Fulfillment
    Online Research
  • $6 hourly
    I am looking for a long-term project. I am a full-time freelancer as Virtual Assistant, e-Commerce Dropshipping expert; ready to give you hardworking, reliability, flexibility, and honesty. I can work with minimal supervision, communicate and provide updates on the status of my work output. As a Virtual Assistant, my tasks include but are not limited To: ✔ Data Entry ✔ Product Research ✔ Product Listing ✔ Order Fulfillment ✔ Stripe and Paypal Disputes ✔ Aliexpress, CjDroppshipping, Amazon, eBay ✔ Shopify ✔ WordPress(WooCommerce) ✔ Building Sales Funnel (WordPress Elementor) ✔ CommerceHq ✔ Social Media Ads Posting ✔ Basic Video Editing (VSDC) ✔ Microsoft Word, Excel, Powerpoint, ✔ Google Doc ✔ Dropified, Hustle Got Real, AutoDStools, Dropship Beast ✔ Knows ZIK Analytics ✔ Social Media Campaign Ads ✔ Lay-outing/Photo Editing/Logo Making (Adobe Photoshop, Canva) ✔ Adsector, Commerce Inspector, AdSpy ✔ Product Page Translation (DeepL & Google Translate) And still wanting to LEARN a lot more as I grow and progress. I am always determined to deliver projects to Upwork clients before meeting the deadline with 100% satisfaction and loyalty. Moving forward, I can dedicate 40 hours/week for your job. And I’m very excited to offer my service for your job. Feel free to contact me directly to discuss this position further.
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    Shopify
    Dropshipping
    WordPress e-Commerce
    Sales Funnel Builder
    Order Fulfillment
    Order Entry
    Ecommerce Order Fulfillment
    Order Tracking
    WooCommerce
    AliExpress
    Product Listings
    Data Entry
  • $10 hourly
    🌟 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣 𝙖𝙣𝙙 𝙈𝙪𝙡𝙩𝙞𝙛𝙖𝙘𝙚𝙩𝙚𝙙 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩📞📧💬 💪 6+ years of Customer Service Experience with VA Competence 📜 Upwork Skill Certified for Customer Service | Top 10% of Talent Marketplace What makes me special? 🧠 Quick learner with an eagle eye for detail. 💼 Experienced in call center and BPO environments. 🚀 Self-driven and independent professional. ❤️ Empathetic with strong critical thinking. ⌛ Exceptional multitasking and time management. And these tools? Easy-peasy lemon squeezy! 📈 HubSpot 🎫 Zendesk 📣 Intercom ☎️ Ring Central 📞 Avaya 📌 Trello 💬 Olark 💬 Slack 📹 Zoom 🎨Canva 📄📊Google Docs/Sheets 🖌️Adobe PS, AI, and Acrobat What's on your mind? 💭 Message me, and let's begin the discussion.
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    Forex Trading
    Retail & Wholesale
    SaaS
    Phone Support
    Email Support
    Email Communication
    Online Chat Support
    BPO Call Center
    Ecommerce Support
    Customer Support
    Customer Service
    Intercom
    Zendesk
    HubSpot
  • $5 hourly
    Hello! I'm Junjun, and I have more than three years of experience doing data entry and administrative tasks here at Upwork. I am a goal-driven VA who makes sure all projects are completed ahead of time. I am a time-oriented VA that can work under pressure and quickly adapts to a fast-paced environment eager to learn new things since learning is an unending process where we can always change for the better.
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    Customer Service
    Social Media Management
    Asana
    Administrative Support
    Lead Generation
    Dropshipping
    Google Sheets
    Adobe Photoshop
    Data Entry
    Microsoft Office
    Product Listings
  • $6 hourly
    Hi there! Let's cut the chase and let me show you below what can I do for your business. 😊 Clients hire me for: ✔️ Product Listing ✔️ Title Optimization ✔️ Product Research ✔️ Order Processing ✔️ SEO ✔️ Product Description Copywriting ✔️ Inventory Management ✔️ Market Analysis ✔️ Competitor Analysis ✔️ Administrative Assistance ✔️ People Management ✔️ Basic Photo Editing ✔️ Chat Support TOOLS AND APPLICATIONS I USE: ⚡ eBay ⚡ FB Marketplace ⚡ FB Shops ⚡ Poshmark ⚡ Amazon ⚡ ZIK Analytics ⚡ Vendoo ⚡ Etsy ⚡ SKU Grid ⚡ Canva ⚡ Oberlo ⚡ Airtable ⚡ Google Applications ⚡ MS Office Applications ⚡ Shopify ⚡ DSM Tool ⚡ Yaballe ⚡ Web Seller Guru ⚡ inkFrog ⚡ AutoDS Tool ⚡ChatGPT ⚡Peeksta ⚡Dropship.io
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    Etsy
    Ecommerce Product Upload
    Shopify
    eBay Listing
    eBay
    Order Fulfillment
    Ecommerce
    Data Entry
    Product Sourcing
    Product Listings
    Dropshipping
    eBay Marketing
    ZIK-Analytics
    Product Research
  • $7 hourly
    I have provided support for a couple of e-commerce stores, and the following are my areas of expertise: 1. Order Fulfillment 2. Product Import 3. Email Support 4. Facebook Support 5. Lead Generation 6. Customer Support 7. Data Entry I have over 7 years of customer service experience. I have excellent English Communication skills- both written and verbal. I worked for travel and hospitality for over 5 years and supported various of telecommunications sites - both technical and customer service. I was also a Quality Assurance Analyst for over 5 years.
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    Following Procedures
    Customer Support
    Communications
    Accuracy Verification
    Administrative Support
    Quality Control
    Zendesk
    Online Chat Support
    Lead Generation
    Data Entry
    Phone Support
    Email Support
  • $8 hourly
    With over six years of experience in Virtual Assistant, I graduated from the University of Caloocan City as a Computer Secretarial. I am a full-time freelancer of data entry, web research & personal assistant work and ready to give you hardworking, reliability, flexibility, and honesty. I can work with minimal supervision, communicate and provide updates on the status of my work output. I have 45 WPM typing skills and intensely knowledgeable in computer software like Microsoft Excel and Microsoft word, Detail-oriented person I can do multitasking and maintained 100% accuracy, and can work independently and as part of a team SKILLS: • Data Entry • Lead Generation • Google Spread Sheets • Google docs • Microsoft Excel • Microsoft Word • Microsoft PowerPoint • Web Research • Convert PDF files into Word documents • Product listing (eBay, Amazon, Gumtree) • Data Annotation • CVAT • Image Annotation • Video Annotation • COCO File • JSON File • YOLO File I will do my best to make my client happy and satisfied!
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    Administrative Support
    Data Mining
    Order Fulfillment
    Amazon FBA
    Product Research
    Data Annotation
    Adobe Photoshop
    Online Research
    Lead Generation
    Data Entry
    Microsoft Office
    Microsoft Excel
  • $10 hourly
    I'm your Rockstar VA for over 5 years, I have worked on Ecommerce as an all-around Admin & Customer Support. Genuine empathy, technical knowledge, and good customer service skills have enabled me to succeed in the Customer Support field for years. Having worked in various different industries across vastly different product types, I quickly learn and then provide stellar support to merchants, customers, or end-users.
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    Customer Service
    Zendesk
    Adobe Photoshop
    Oberlo
    AliExpress
    Video Editing
    Shopify
    Email Communication
    Data Entry
    Microsoft Excel
  • $15 hourly
    ⭐⭐⭐⭐👩Committed VA | Customer Service Representative who is passionate about helping your business succeed! ! 👩⭐⭐⭐ I have 7 years of customer service experience and 3 years of back office support experience. I have been trained by an international call center in the Philippines as well as serving as a subject matter expert. I have solid experience with telephone support, email and chat. Communication is my passion. I strive to fully understand the needs of customers in order to provide complete customer satisfaction. In the process of learning, I have developed skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, a positive attitude, time management, empathy, and calmness. Tools | Programs Handled ✅ Teachable ✅ Stripes ✅ Paypal ✅ Slack ✅ Trello ✅ PT MInder ✅ Wordpress ✅ MailChimp ✅ Outlook ✅ Knowledgeable of social media platforms( Pinterest, Youtube, Instagram, Tiktok and Facebook) ✅ Google Suite ✅ Qickbooks ✅ ClickFunnels ✅ Zapier ✅ ConvertKit
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    Technical Support
    Google Workspace
    Customer Service
    Stripe
    Mailchimp
    Logistics Management
    Invoicing
    Administrative Support
    Email Support
    Online Chat Support
    Zendesk
    Social Media Management
  • $8 hourly
    Are you looking for a highly-motivated, dedicated and versatile assistant? You make it right here! I help client's business by providing the below services: •INVOICING SPECIALIST - creating estimates and issue invoices in an accurate and timely manner using QuickBooks Online; ensure accurate and timely payment applications of all payments received; follow-up payments; summarizing bank statements in Excel sheet. • SHOPIFY VA - responsible for adding new products to Shopify, image editing, monitoring the inventory and consolidating the stocks, orders fulfillment, inputting data accurately in our data base and other administrative tasks. • DESIGN - creating flyers, catalogue and packaging designs in Illustrator & Canva. • QUICKBOOKS ADMIN - responsible for creating and updating thousands of products in QuickBooks Online That said, I worked with the following tools: • Quickbooks • Shopify • Oracle • Canva • Microsoft Outlook • AI • Odoo • Smartsheet • Microsoft Office • Google Sheets I have almost 5 years of successful experience with excellent reviews. I believe in hard work and honesty, and I commit to provide a highest quality of work that lead to a long-term professional relationship with all my clients.
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    Adobe Illustrator
    Product Catalog Update
    Product Listings
    Virtual Assistance
    QuickBooks Online
    Shopify
    Canva
    Online Research
    Invoicing
    Administrative Support
    Data Entry
    Bookkeeping
    Transaction Data Entry
    Accounting Basics
  • $10 hourly
    With close to 12 years of dedicated Customer and Technical service experience, I have honed a skill set that places customer satisfaction at the forefront. My approach revolves around actively listening to customer needs, swiftly resolving issues with a friendly demeanor, and offering precise information grounded in product knowledge and company policies. Adapting to diverse communication styles comes naturally to me, allowing me to maintain a professional and empathetic interaction with every customer. I take pride in my ability to handle product queries, order status checks, inbound inquiries, chat and technical support, order processing, email assistance, order fulfillment, and live chat and phone support. Proficient in platforms like Slack, Shopify, Gorgias, Helpscout, Helpdesk, Gmail, and Salesforce, RingCentral, Freshdesk, I possess fluent English skills both in speech and writing. My strengths lie in effective time management and the strategic prioritization of tasks to ensure seamless service delivery. Customer satisfaction isn't just a part of my job—it's my passion. Witnessing a happy customer fills me with joy, motivating me to continually strive for excellence in every interaction.
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    Gorgias
    Shopify
    Product Knowledge
    Technical Support
    Sales
    Phone Communication
    Salesforce
    Customer Service
    Administrative Support
    Order Tracking
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $10 hourly
    I have seven years of history working in the BPO industry. Two years of experience as a Customer Service Agent (phones) and got promoted to a higher position. During that time, I've developed my skills on how to deal politely with irate customers. Treating them as a friend and build a connection while setting proper expectations is one of the most important for me as a customer service agent. When I got promoted as a Quality Analyst, I was able to share my knowledge in terms of proper handling and giving customer's satisfaction by conducting one on one coaching with my agents. I've been an inbound email and chat support for an online supplement and health-related business for more than a year. Assisting customers by answering their queries about their fitness programs. Processing cancellation and refund of their monthly subscription, like for example if they have customized diet plan and other membership. I also assist customers with the tracking of their supplements orders and assist them with the returns and refunds as well. I create a reshipment if there were missing products. I also worked as an onboarding officer for an online Coaching Certification School. My task includes the onboarding of newly enrolled students via Zoom, answering their queries via email/chat, preparing their exams, follow up the submission of their exams, posting the results, and creating certificates. Same task with Anova Culinary company. I've been an email specialist under the order management team during the holiday season. We do tracking of orders, modify orders, and process refunds and replacements in Shopify as well. I also worked as a Customer Service Agent for a rental company. I processed the customer's orders and returned the Ski and Camping kit that the customer rented. Modifying and tracking orders, and processing refunds and returns are my basic tasks. I handled admin task, chat, email, inbound and outbound calls. I have experience with the following tool: Zendesk Freshdesk Gorgias Laravel Shopify Gladly Shipstation Infusionsoft Calendly Slack Google Docs Google Sheets Google Calendar Workplace
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    Communications
    Communication Etiquette
    Email Communication
    Data Entry
    Quality Control
    Product Knowledge
    Communication Skills
    Customer Support
    Customer Service
    Leadership Training
    Online Chat Support
    Order Tracking
  • $10 hourly
    I am a highly organized and detail-oriented professional with exceptional communication and problem-solving skills. I am committed to providing excellent customer service and delivering high-quality work that meets or exceeds the expectations of my clients. With experience in e-commerce management, recruitment, administrative tasks such as email management, scheduling appointments, and handling travel arrangements, I am skilled in using various software tools such as Google Suite, Asana, Trello, and Slack. Additionally, I have experience in social media management, content creation, and graphic design, which enables me to help clients grow their online presence. I am hardworking and can work under pressure and stress. My eagerness to work, grow, and learn is my key advantage in bringing results to your table Services Offered: - HR Administrator, LinkedIn Recruitment, Interviews, Candidate Management, File Management, Data Entry, Administrative tasks, Annotations, Labeling and Graphic Design. -*** Recruitment for various positions and work order: - OnlyFans chatters - Video Editors - Website Designers - Graphic Designers - Customer / Technical Support - Appointment Setters - Researchers - Data Encoders / CRM Specialists - Project Managers - Researchers / Proofreaders - Ghostwriters (Niche: Educ. Articles / Novels/ Song Writers) - Marketing Managers - Google Ads Specialists - Engineers (Industrial/ Electrical) - Purchasing Assistant - etc. - Social Media Management ( Facebook, Instagram, Twitter, Tiktok, Pinterest ) - Google Ads, - Google Analytics - Facebook Ads, - Community Moderator, - Content Creator / Image Editing (Canva, Adobe Photoshop, Kapwing, inVideo), - Blogs, Banners, Newsletters (Klaviyo, Keap, Teachables, Publer, Hootsuite, Active Campaign, etc.) - Email Marketing: Active Campaign, Klaviyo -e-Commerce account management (Amazon, Shopify, eBay, Etsy, etc.), + Project and Team Management + Product Listing, + Product Knowledge +Order Fulfillment + Inventory (FBA) + Report Gathering +Supplier Coordinator + Product Design + Content / Product Video creation + Customer Service (Email and Chat) + Purchase Order and Invoice Reconciliation + Account Recociliation + Account Receivables and Payables + Payments and Refund Processing + Product Mock Up creation -Property Management (AirBnB, Traveloka, Expedia, Booky, etc) - Client / Customer Support (email and chat) (Zendesk, ManyChat, Salesforce, GMail) (B2B, B2C) - Non-Fiction Writing - Topic Research - French to English / English to French Translation Tools: - Monday.com - CMT - Notion - LinkedIN - Slack - GSuite - Woocommerce - Zendesk - Salesforce Social Media Management / Planning - Hootsuite - Publer - DropInBlog - Active Campaign - Klaviyo Photo/ Video Editing - Canva - Photoshop - CapCut - Filmora - Clipchamp - Adobe Premier - Placeit - Customily Social Media Platform - Instagram - Facebook - X (Twitter) - Pinterest - TikTok - Blogger For work orders and possible work collaboration, you may contact me: at bdrcoassist@gmail.com Facebook Page: @VirtualAssistant.Aey WhatsApp: +639998231340
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    Translation
    Ecommerce
    Candidate Interviewing
    Customer Support
    LinkedIn Recruiting
    Shopify
    Email Support
    Social Media Management
    Dropshipping
    Resume Screening
    Staff Recruitment & Management
    Graphic Design
  • $10 hourly
    "Success is the result of collective effort." – Henry Ford Greetings! I'm here to provide you with unparalleled customer satisfaction. With over 8000+ hours on Upwork and a Top Rated status, I'm committed to delivering exceptional results. I maintain a 100% Job Success rate, a testament to my dedication and expertise. I hold a Bachelor of Science degree in Hospitality Management, and I'm poised to take on challenges that facilitate my growth while ensuring the highest quality of work for you. Here are some of the experiences and skills I bring to the table: ✨WordPress: Proficient in website development and maintenance. ✨Gsuite: Skilled in utilizing Google's suite of productivity tools. ✨Order Processing: Ensuring smooth operations for your business. ✨Basic Active Campaign: Familiar with email marketing automation. ✨Blog Posting: Content creation and management. ✨Product Listing: Expertise in e-commerce product management. ✨Asana, Trello: Efficient project management. ✨Lead Generation: Acquiring valuable leads for your business. ✨Web Research: Thorough and accurate research skills. ✨Tailwind: Utilizing this social media management tool. ✨Etsy, Basic Shopify: E-commerce platform management. ✨Canva, Pixlr: Graphic design and editing. ✨File Organization: Structuring data and information for efficiency. ✨Travel Planning: Managing your travel arrangements. ✨Basic Video Editing: Video content creation and editing. ✨Online Class Listing Platforms: Expertise in various platforms. ✨Inventory: Inventory management and control. ✨Hunter: Email address search and verification. Let's connect and work together to achieve your goals and ensure your success. Feel free to reach out, and let's embark on a fruitful collaboration!
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    Google Workspace
    Asana
    Slack
    Canva
    Hospitality & Tourism
    WordPress
    Data Mining
    Administrative Support
    Travel Planning
    Online Research
    Company Research
    Shopify
    Data Entry
    Product Listings
  • $6 hourly
    Competitive Customer Service Representative with varied experience in freelancing and BPO. Diligent and dependable. Critical and Quick-thinking. Hardworking and efficient. Over two years experience with Zendesk and Gorgias
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    Answered Ticket
    Gorgias
    Order Fulfillment
    Order Management
    Order Entry
    Quality Assurance
    Data Entry
    Customer Service
    Online Chat Support
    Email Support
    Zendesk
  • $15 hourly
    I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand) as well as SaaS companies for 8 years. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Modules and Lesson Plans - Team Management - Coaching ✅Customer Support for E-commerce stores - Phone (inContact, Softphone & 8x8) - Email (Freshdesk, Zendesk & Gorgias) - Chat (Tidio, Customerly & Live Chat) - Social Media Management & Moderation ✅ Product Listing - Import product images, descriptions, GIFs & Intro Video - Copywriting - Minor Photo and Video Editing - Graphic Design through Canva ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word) ✅Marketing - Market Research - Email Marketing: Klaviyo & Omnisend - Chatbot Set up: Tidio ✅Social Media Management/Moderation - Facebook - Instagram - Pinterest ✅Creative Work - Canva Pro
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    Social Media Content Creation
    Online Chat Support
    Multitasking
    Administrative Support
    Data Entry
    Ticketing System
    Customer Service
    Google Docs
    Training
    Answered Ticket
    Quality Assurance
  • $20 hourly
    Executive Assistant | Bookkeeping | Xero Proficient | Bank Reconciliation | Live Chat Customer Support | Email Support | Shopify Order Fulfillment | Amazon Seller Support | Social Media Management | Cold Calling | Administrative Assistant | Real Estate VA | Data Entry | Customer Service (phone and chat) | eBay Specialist | Web Research | Lead Generation | Skip Tracing Your quest for a reliable, efficient, and proactive virtual assistant ends here. Allow me to introduce myself as the solution to your workload challenges. About Myself: I am more than just a virtual assistant; I am your partner in productivity. Here's why: Proactive Approach: I anticipate your needs and take initiative to ensure seamless workflow. Detail-Oriented: From big projects to minute details, I leave no stone unturned. Exceptional Communication: Clear, concise, and effective communication is my forte, ensuring no task is left unclear. Deadline-Driven: Your deadlines are my top priority, and I am committed to surpassing them. Transparent Collaboration: Honesty and timely updates foster a trusting and fruitful partnership. Precision and Accuracy: I execute tasks with precision, delivering results that exceed expectations. Rapid Response: Your queries and concerns are addressed promptly, ensuring uninterrupted progress. Consistent Quality: Reliability and excellence define my work ethic, guaranteeing superior outcomes. Skills I Offer: My skill set is designed to cater to your diverse needs, including but not limited to: ► Data Entry ► General Admin Assistance ► Real Estate Investing Virtual Assistance ► Inbound/Outbound Calls ► Lead Generation Admin Assistance ► eBay and Amazon Product Management ► E-commerce Optimization ► Visual Content Enhancement ► Shopify Virtual Assistance ► Customer Service (emails, phone, livechat) ► Social Media Management ► Web and Market Research ► Transcription ► Recruitment Support ► Financial Bookkeeping ► CRM and Database Management ► Project Coordination Expertise and Experience: With proficiency in a range of tools and platforms, including: ► Microsoft Office Suite ► Google Docs and Spreadsheets ► CRM Systems (Zoho, Zendesk, Freshdesk, Basecamp, Pipedrive, Freshsales, Salesforce) ► Project Management Tools (Trello, Slack, Asana) ► Data Analysis and Reporting Software ► Web Scraping Techniques I am not just another virtual assistant; I am your strategic ally in achieving business success. With a passion for excellence and a dedication to your satisfaction, I am ready to tackle any challenge you throw my way. Let's collaborate and unlock new levels of efficiency together. Message me today, and let's embark on this journey to ease your workload and elevate your business to new heights.
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    Data Entry
    Real Estate
    Contact List
    Cold Calling
    Shopify
    Amazon Plugin
    Customer Service
    Lead Generation
    Administrative Support
  • $10 hourly
    I am currently working on a part-time basis for a New York-based clothing store client as a customer service. - I answered customer emails through ZOHO, and I answered chats in Shopify and FB messenger too. - I send invoices if needed, edit orders and check FB comments I worked for Upwork Global Inc. from Jul 12, 2021, to July 28, 2023, as a Customer Phone Ambassador. - I took inbound calls catering Upwork clients and freelancers. - Do outbound calls to follow up on their tickets or misscalls. - I also worked on emails/tickets through Zendesk. I was hired as an Account manager/Phone/chat/email customer support/Customer service/purchasing by an Upwork client last October 15, 2019. - I ordered car parts from yards. - Do the follow-ups on my orders. - Input my order information on a Google Spreadsheet. I started working for Upwork as a Facebook Data Entry and Member Processing in July 2019 until now. - I vet the people who request to join their group. - Then enter their information into Google Spreadsheet. I worked for more than three years as a back-office customer support representative for one of the biggest retail stores in the US. I took the following tasks excellently: - E-mail/Phone support representative for a US retail store and a software company - Order placing, order status, order returns and exchanges, order cancellations, account management, loyalty program, escalations, and complaints I am also skilled in the following areas: - CRM platform - Email responses - LinkedIn Snippets - Microsoft Office Word, Excel, and Outlook You'll be amazed at how driven and hard-working I am! I am reliable, have a keen eye for details, have good verbal and written communication, and I am a team player but can work excellently with minimal supervision. I'm looking to build a career and am excited to embark on a journey with you! Thanks for reading! :)
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Email Support
    Order Tracking
    Phone Support
    Customer Service
    Administrative Support
    Customer Support
    English Tutoring
    Time Management
    Email Communication
    Data Entry
  • $10 hourly
    Unleash Your Business Potential with a Dedicated Virtual Assistant In today's fast-paced business world, where time is of the essence, having a reliable and efficient virtual assistant can make all the difference. As a highly organized and detail-oriented Virtual Assistant, I bring a wealth of experience and expertise to support business owners in streamlining their operations, enhancing productivity, and achieving their goals. Unleash Your True Potential Imagine having an indispensable partner who can handle the day-to-day administrative and customer service tasks that bog you down, freeing up your time to focus on what matters most – growing your business and achieving your strategic objectives. With me as your virtual assistant, you can say goodbye to the stress and overwhelm of juggling multiple tasks and hello to a more focused, productive, and fulfilling business experience. My Comprehensive Skillset I possess a diverse skillset that empowers me to provide comprehensive support to businesses of all sizes. My expertise spans a wide range of areas, including: Administrative Support: ✔Calendar management and scheduling ✔ Email and correspondence handling ✔ Document preparation and editing Customer Service: ✔ Handling customer inquiries and responding promptly ✔ Resolving customer issues and complaints effectively ✔ Maintaining a positive and professional demeanor Additional Skills: ✔ Social media management ✔ Data entry and management ✔Research and project management E-commerce expertise: ✔E-commerce store management ✔Ads campaigns (Klaviyo) ✔Basic image editing (Canva Photoshop) ✔Shopify and Shopify Plus ✔Zendesk ✔Shipnerd Your Personal Success is My Priority I am passionate about helping entrepreneurs succeed, and I am committed to providing exceptional support that exceeds your expectations. My goal is to become an integral part of your team, understanding your unique business needs and tailoring my services to achieve your specific goals. Partnership for Growth By partnering with me, you gain a dedicated and reliable virtual assistant who will handle your administrative and customer service tasks with precision, efficiency, and a genuine passion for your business's success. Let me help you free up your time, streamline your operations, and unleash the full potential of your business. Schedule a Consultation Today I am eager to discuss how my skills and experience can benefit your company. Contact me today to schedule a consultation and discover how I can help you take your business to the next level.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Store Management
    Gorgias
    Data Migration
    Data Wrangling
    Shopify
    Dropshipping
    Online Chat Support
    Customer Support
    Order Fulfillment
    Ecommerce
    Email Support
    Zendesk
    Order Tracking
    Data Entry
  • $7 hourly
    With my 4 years of experience in the field of Freelancing, equipped with excellent skills in Customer Service, Order Fulfillment, Data Entry, Lead Generation, Product listing, and other Administrative tasks, hence, I know that I can provide quality services to the client. Proficient in Microsoft Office such as Word, Excel, and PowerPoint. I am also knowledgeable with Aliexpress, Shopify, ReAmaze, Gdoc, Amazon, Dropied and other CRM tools.
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    Email Support
    Customer Service
    Order Fulfillment
    AliExpress
    Customer Support
    Email Communication
    Data Entry
    Microsoft Excel
  • $8 hourly
    Hi there! My name is Cez and welcome to my profile. Your one-stop location for your customer care, lead generation, data entry and all-around general virtual assistant and administrative needs. I am a highly motivated person with a "can-do" attitude. I possess strong skills demonstrating the utmost discretion and integrity when handling confidential information. A proactive and innovative professional ready for the opportunity to showcase my creativity, excellent communication & interpersonal capabilities in a new vibrant environment. Let's work together 😉. Yours Truly, Cez Velarde
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    WordPress
    WordPress e-Commerce
    Ecommerce Support
    Customer Experience
    Product Knowledge
    Order Fulfillment
    Order Tracking
    Customer Satisfaction
    Facebook Page
    Google Workspace Administration
    Customer Service
    Administrative Support
    Online Chat Support
    Email Communication
  • $15 hourly
    I am the best person to look for if you have to look for someone to take off administrative loads from your shoulder. I have a wide range of experience in web research, data entry, customer service, and administrative tasks. I can take care of anything admin-related to save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess over five years of experience in providing confidential, high-quality, and flexible virtual administrative and customer support to startup and well-established companies, as well as business owners across a broad range of industries. I am well-versed and ready to help you with: - Inbox Management - Calendar Management - Email Handling - Customer Support - Issue Refunds/Replacements - Placing/processing orders - Transcription - File Management - Internet Research - Data Entry/Encoding - Data Collection - Lead Generation - and other ad hoc tasks I have work experience using the following applications/tools/websites: - Amazon Seller Central - Asana - Braintree - Box - Calendly - Canva - Deliverr - Ebay - Edesk - Etsy - Facebook (Groups and Pages) - Freshdesk - GetEmail.io - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Hubstaff - Hootsuite - Instagram - LastPass - LiveChat - Outlook - Shopify - Stripe - Trello - Voila Norbert - Walmart - Youtube - Zendesk - Zoom I highly prefer working on a long-term basis, but short-term projects are also very welcome. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. My main goal is to bring you much more success by helping you run your business smoothly. I will treat your company as if it were my own, and I am dedicated to offering top-notch support to meet yours, your business', and your customers' needs.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Online Chat Support
    Following Procedures
    Cold Calling
    Product Knowledge
    Customer Support Plugin
    Answered Ticket
    Social Media Management
    Online Research
    Order Tracking
    Lead Generation
    Data Entry
  • $12 hourly
    I am a highly motivated individual who works with professionalism. My organizational skills are effective as I am highly motivated and efficient. I have strong communication skills and experience with both internal and external customers. My love for helping people is beyond comparison. My skills are: - Email handling - Call handling - Chat support - Zendesk navigation - Shopify navigation - Microsoft navigation - Computer literate - Order processing (Amazon, Walmart) I've been in the industry for 5 years now and I can say that I am well trained and skilled. I would love to share my skills with you and learn from you.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Email Communication
    Data Entry
    Gorgias
    Customer Service
    Email Support
    Phone Support
    Zendesk
    Shopify
    Online Chat Support
  • $10 hourly
    With a rich background spanning 12 years in customer service, e-commerce, and legal assistance within a law firm, I bring a wealth of expertise to the table. Leveraging my extensive experience, I am committed to delivering unparalleled virtual assistance. My focus is on guaranteeing your customers receive exceptional service, all the while streamlining and enhancing your business operations. Let's work together to not only meet but surpass your customer service objectives, propelling your brand to new heights of success. 🎨 Crafting Excellence: What I Bring to the Table 🌟 🌟 Exceptional Customer Service: With over a decade of experience, I'm on a mission to deliver nothing short of excellence in every customer interaction. 📦 Efficient Order Processing: Seamlessly orchestrate orders for swift and accurate fulfillment, honed through years of practice. 🛍️ Tailored Selling: I specialize in understanding your customers' needs and recommending products that amplify their satisfaction, refined over years of customer insights. 📲 Social Media Magic: I'll weave a captivating online presence, engaging and supporting your customers across platforms, leveraging my extensive experience. 🔍 Insightful Research: My in-depth research unlocks valuable insights to empower your decision-making, cultivated over years of refining research techniques. 📊 Precision Data Entry: I'm the guardian of your operations, ensuring precision in every keystroke, thanks to years of data management expertise. 💡 Bill Deciphering: I demystify complex bills, helping customers navigate billing inquiries with ease, backed by years of bill analysis. 🌟 Quality Assurance: With a long track record of commitment and dedication, I consistently exceed expectations to elevate your customer service standards. 🚀 Real-Time Chat Support: With lightning-fast responses, I provide immediate assistance through chat services, sharpened over years of real-time interaction. 💻 Technical Troubleshooter: I'm here to resolve technical issues with agility and expertise, bolstered by years of troubleshooting experience. 🤝 Complaint Resolution Maestro: Skillfully addressing and resolving customer complaints is my forte, refined through years of conflict resolution. 💌 Email Symphony: I orchestrate your email management, ensuring timely and thoughtful responses, with years of email communication mastery. 🛠️ Toolbox Proficiency: 🔷 Microsoft Office: I'm a virtuoso in Word, Excel, and PowerPoint, strengthened through years of document management. 🛍️ Customer Service Platforms: I navigate seamlessly through Zendesk, Shopify, Slack, and more, thanks to years of platform expertise. 📈 CRM Mastery: I bring years of experience with Siebel, Dixa, Gorgias, HubSpot, and Teachworks to enhance customer relationships. 📊 Project Wizardry: Proficient in Trello, ClickUp, and Airtable, I ensure projects flow seamlessly, cultivated through years of project management. 🚚 Logistics Navigator: I'm knowledgeable about StarshipIt, Startrack, and MyToll for smooth logistics, with years of logistics experience. 📞 Communication Pro: Expertise in 3CX, ASW, and NAB Transact keeps your connections strong, honed through years of communication. 📈 Data Whisperer: Years of experience with Phocas enable insightful data analysis, providing valuable insights for decision-making. 🤝 Collaboration Guru: Proficient in Microsoft Teams and Slack, I foster seamless teamwork, drawing from years of collaboration expertise. 🌐 Google Suite: I'm at home in Sheets, Docs, and Forms for streamlined collaboration, leveraging years of Google Suite proficiency.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    File Maintenance
    Gorgias
    Administrative Support
    Customer Service
    Email Support
    Zendesk
    Task Coordination
    Online Chat Support
    Legal Assistance
    Time Management
    Online Research
    Data Entry
    Word Processing
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