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  • $10 hourly
    • 4.6/5
    • (45 jobs)
    ⭐️⭐️ OVER 15000+ HOURS SPENT ON UPWORK ⭐️⭐️ ⭐️⭐️ Top Rated Operations Manager | Virtual Assistant⭐️⭐️ Hi, I'm Riza, Thank you for your interest in looking at my profile. I am a Virtual Assistant/Program Manager for 6 years now and have been in the Business Process Outsourcing (BPO) Industry for a total of 10 years. I have worked for reputable companies all over the world including Verizon and American Express in the United States, Capital One in UK, Spark Telco in New Zealand and Dodo Australia. As a freelancer, I have acquired several skills and used different tools. Most of them were acquired from being an eCommerce Freelancer. These skills include: Recruitment Payroll People Management Phone Support Chat Support Email Handling Order Fulfillment Product Research Product Listing Content Writing Facebook Management Chargeback/Disputes Resolution Facebook Ads Google Calendar I have used platforms and tools including: Ordermetrics Hootsuite MassFulfill Shopify Dropified Oberlo Slack Trello Zendesk Freshdesk Gorgias Asana Wordpress Zoho Word Excel Google Spreadsheet Adobe Photoshop Canva I am also a Shopify Manager and is currently managing a team part-time working for 5 hours a day weekends off. I am fully equipped with tools needed to ensure that tasks are done and that there would be no room for service interruptions that may greatly affect the completion of tasks at a given time. I have 2 DSL connections from different internet service providers. I also have a laptop and a desktop, so in worse case, I can use my laptop and the data connection from my mobile phone. I guarantee 100% dedication not only with the tasks you'll entrust me with but more so in helping you grow your business. I'm looking forward to working with you.
    Featured Skill Order Processing
    Customer Service
    Customer Support
    Product Description
    Data Entry
    Gorgias
    Order Fulfillment
    Order Entry
    Alternative Dispute Resolution
    Dropshipping
    Email Communication
    Order Management
    Product Management
    Order Tracking
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Website editor using WordPress and WIX Live Chat and technical support since 2017. * Capable of managing multiple chats simultaneously while delivering the best service. * Tech Savvy * Manage customer accounts * Processing payments, orders, and refunds using Stripe.com, Authorize.net, and PayPal * Labeling and ticketing using Bold360 * Chat support using Purechat, Zendesk, Gladly, and LivePerson Have working experience with Shopify. * Processing and Tracking Orders * Responding to Email Inquiries I am a dedicated and self-reliant worker with the ability to work independently. I am capable of working a minimum of 40 hours and am flexible with shifts.
    Featured Skill Order Processing
    LivePerson
    Live Chat Software
    Stripe
    PayPal
    Shopify
    Online Chat Support
    Customer Support
    Technical Support
    Zendesk
    Email Communication
    Data Entry
    Customer Service
  • $8 hourly
    • 4.9/5
    • (55 jobs)
    ✅Walmart ✅Facebook Marketplace/Shops ✅Shopify ✅eBay ✅Poshmark ✅Amazon FBA & FBM I am a self-motivated individual who strives to meet or surpass my clients' expectations in terms of quality. Because I am a quick learner, I am able to swiftly pick up business information that is relevant to my assignment. I have the skills and attitude to succeed. If given the opportunity, I will undoubtedly try to further my knowledge, which will be useful to both myself and your company. ✅ I offer a variety of services -Product Research/ Sourcing -Product Listing/Bulk -Order Processing/ Refund Management -Supplier Management / Inventory -Customer Support -Content Writing -Sales Increase You can use all of my talents and profit from the high-quality work you'd expect from a market research specialist, even if I can only assist you to plan your project in a related field. Let's get in touch...
    Featured Skill Order Processing
    Microsoft Excel
    Data Entry
    Shopify
    eBay Listing
    eBay Marketing
    Dropshipping
    Amazon Listing Optimization
    Order Fulfillment
    Online Research
  • $6 hourly
    • 4.9/5
    • (8 jobs)
    I am looking for a long-term project. I am a full-time freelancer as Virtual Assistant, e-Commerce Dropshipping expert; ready to give you hardworking, reliability, flexibility, and honesty. I can work with minimal supervision, communicate and provide updates on the status of my work output. As a Virtual Assistant, my tasks include but are not limited To: ✔ Data Entry ✔ Product Research ✔ Product Listing ✔ Order Fulfillment ✔ Stripe and Paypal Disputes ✔ Aliexpress, CjDroppshipping, Amazon, eBay ✔ Shopify ✔ WordPress(WooCommerce) ✔ Building Sales Funnel (WordPress Elementor) ✔ CommerceHq ✔ Social Media Ads Posting ✔ Basic Video Editing (VSDC) ✔ Microsoft Word, Excel, Powerpoint, ✔ Google Doc ✔ Dropified, Hustle Got Real, AutoDStools, Dropship Beast ✔ Knows ZIK Analytics ✔ Social Media Campaign Ads ✔ Lay-outing/Photo Editing/Logo Making (Adobe Photoshop, Canva) ✔ Adsector, Commerce Inspector, AdSpy ✔ Product Page Translation (DeepL & Google Translate) And still wanting to LEARN a lot more as I grow and progress. I am always determined to deliver projects to Upwork clients before meeting the deadline with 100% satisfaction and loyalty. Moving forward, I can dedicate 40 hours/week for your job. And I’m very excited to offer my service for your job. Feel free to contact me directly to discuss this position further.
    Featured Skill Order Processing
    Shopify
    Dropshipping
    WordPress e-Commerce
    Sales Funnel Builder
    Order Fulfillment
    Order Entry
    Ecommerce Order Fulfillment
    Order Tracking
    WooCommerce
    AliExpress
    Product Listings
    Data Entry
  • $10 hourly
    • 4.8/5
    • (13 jobs)
    𝗘𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰 𝗮𝗻𝗱 𝗔𝗹𝗹-𝗔𝗿𝗼𝘂𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 🌟 Worked for multiple Fortune 500 companies: 📞 Verizon 📞 Sprint 🛍️ Kohls.com What makes me special? ❤️ Master of Empathy 💻 Technical Wizard 📦 Product/Service Guru 💼 Communication Maestro 🧠 Creative Problem-Solver ⌛ Exceptional multitasking 😌 Resilient Optimist & Go-Getter w/ a Smile 🚀 Adaptable Learner & Passionate Customer Champion Ready to provide Fortune 500 treatment to your customers? Partner with me to boost your customer support and drive success. 💯
    Featured Skill Order Processing
    Jotform
    Communications
    Forex Trading
    BPO Call Center
    Email Communication
    Ecommerce Support
    HubSpot
    Intercom
    Customer Service
    Online Chat Support
    Email Support
    SaaS
    Zendesk
    Customer Support
  • $12 hourly
    • 4.9/5
    • (12 jobs)
    IT by profession. More than 7 years in the Supply Chain Management field which include: ✓Knowledgeable in ERP System ✓Sourcing of Suppliers and negotiating the price, terms, and MOQ ✓Analyze sales trend ✓Issue Purchase orders to suppliers ✓Inventory management to prevent material stock out and overstocking ✓Material Planning and forecasting ✓Logistic Support ✓Prepare a Purchasing report including material planning weekly Monthly ✓Attend meetings weekly to discuss the issues and status of the material ✓Evaluate the supplier performance monthly and quarterly ✓Issue Pallet labels for inbound and outbound shipments. ✓Reconcile stocks in each warehouse weekly ✓Prepare summary reports for all invoices and ensure all data are correct. ✓Data standardization from ERP to shopify If this sounds interesting then don't hesitate to message me I am willing to start as soon as possible at your convenience.
    Featured Skill Order Processing
    Logistics Coordination
    Freight Forwarding
    Logistics Management
    Procurement
    Material Requirements Planning
    Administrative Support
    Data Scraping
    Demand Planning
    Supply Chain & Logistics
    Inventory Management
    Price & Quote Negotiation
    Critical Thinking Skills
    Problem Solving
    Online Research
    Data Entry
  • $6 hourly
    • 5.0/5
    • (19 jobs)
    Hi there! Let's cut the chase and let me show you below what can I do for your business. 😊 Clients hire me for: ✔️ Product Listing ✔️ Title Optimization ✔️ Product Research ✔️ Order Processing ✔️ SEO ✔️ Product Description Copywriting ✔️ Inventory Management ✔️ Market Analysis ✔️ Competitor Analysis ✔️ Administrative Assistance ✔️ People Management ✔️ Basic Photo Editing ✔️ Chat Support TOOLS AND APPLICATIONS I USE: ⚡ eBay ⚡ FB Marketplace ⚡ FB Shops ⚡ Poshmark ⚡ Amazon ⚡ ZIK Analytics ⚡ Vendoo ⚡ Etsy ⚡ SKU Grid ⚡ Canva ⚡ Oberlo ⚡ Airtable ⚡ Google Applications ⚡ MS Office Applications ⚡ Shopify ⚡ DSM Tool ⚡ Yaballe ⚡ Web Seller Guru ⚡ inkFrog ⚡ AutoDS Tool ⚡ChatGPT ⚡Peeksta ⚡Dropship.io
    Featured Skill Order Processing
    Etsy
    Ecommerce Product Upload
    Shopify
    eBay Listing
    eBay
    Order Fulfillment
    Ecommerce
    Data Entry
    Product Sourcing
    Product Listings
    Dropshipping
    eBay Marketing
    ZIK-Analytics
    Product Research
  • $25 hourly
    • 5.0/5
    • (19 jobs)
    A little background on my professional career, I am a former tier 1 customer support for a ride-sharing company. I am also a former junior accounts receivable analyst for a corporate company and I assist with handling short payments from the sales department, end-of-day recoding, and other ad-hoc tasks. As a virtual support assistant, I have worked with several clients with administrative tasks, customer support, onboarding, manage F&B clients with website upkeeping and configuration. ⚡️VA - Admin Support ⚡️Customer Service (Email and Live Chat) ⚡️Onboarding Process ⚡️Back-end Support ⚡️Canva Photo Editing ⚡️Data Research ⚡️Data Entry ⚡️Website Configuration ⚡️Podcast Audio/Video ⚡️Food Order Process & Back-End Support ⚡️3rd Party Food Systems ⚡️SOCIAL MEDIA ✔️Tools and Apps✔️ Basecamp Slack Trello Canva Discord Zendesk Dropbox Google Workspace Adobe Premiere Pro Audacity Loom Outlook MS Word & Excel
    Featured Skill Order Processing
    Ecommerce Website
    Google Sheets
    Data Scraping
    Order Fulfillment
    Food & Beverage
    Transaction Data Entry
    Online Chat Support
    Administrative Support
    Email Support
    CRM Software
    Product Listings
    Accuracy Verification
    Data Cleaning
  • $7 hourly
    • 5.0/5
    • (16 jobs)
    I have provided support for a couple of e-commerce stores, and the following are my areas of expertise: 1. Order Fulfillment 2. Product Import 3. Email Support 4. Facebook Support 5. Lead Generation 6. Customer Support 7. Data Entry I have over 7 years of customer service experience. I have excellent English Communication skills- both written and verbal. I worked for travel and hospitality for over 5 years and supported various of telecommunications sites - both technical and customer service. I was also a Quality Assurance Analyst for over 5 years.
    Featured Skill Order Processing
    Following Procedures
    Customer Support
    Communications
    Accuracy Verification
    Administrative Support
    Quality Control
    Zendesk
    Online Chat Support
    Lead Generation
    Data Entry
    Phone Support
    Email Support
  • $10 hourly
    • 4.7/5
    • (7 jobs)
    Hi, I'm Keif! Your next GVA with a strong background in supporting business owners, creatives, and professionals across multiple industries. Whether you need someone to handle the small, daily details or help streamline your operations, I’m here to keep things running smoothly behind the scenes. As a GVA, I offer a flexible skill set tailored to your needs, including: Admin Support: inbox and calendar management, research, data entry, SOP creation E-commerce Assistance: product uploads, order tracking, customer support Accounting Tasks: invoicing, spreadsheet management, basic bookkeeping Author VA Services: launch coordination, ARC team support, KDP assistance SEO Help: keyword research, meta descriptions, blog optimization Social Media Support: post scheduling, engagement, content planning Healthcare Admin: appointment setting, billing, EMR data entry I’m organized, reliable, tech-savvy, and quick to adapt to new tools and processes. My goal? To take the stress out of your day by handling the tasks that free you up to do what you do best. Let me handle the busy work, so you can focus on growing your business. Let’s connect!
    Featured Skill Order Processing
    Phone Communication
    Customer Support
    Order Management
    Logistics Management
    Accounting Report
    Personal Administration
    B2B Marketing
    Data Mining
    Ecommerce Website
    Order Fulfillment
    Customer Service
    Data Entry
    Lead Generation
  • $16 hourly
    • 5.0/5
    • (7 jobs)
    Experienced Professional with 17 Years in Customer Service, Quality Assurance, Technical Support and Healthcare Scheduler. ★ 12 years at JP Morgan Chase, providing support for both consumer and business clients in roles such as: - Escalation Support - Chat and Email Support - Online Banking Technical Support for Customers and Branch Bankers - Provided peer-to-peer assistance and Quality Assurance for New hires. ★ 2 years of customer service with technical assistance at Dell International Services, which is a computer company. At Dell, I provided service through email, chat, and phone, which included ordering computers and parts, checking order status, and processing exchanges and returns. ★ 4 years Appointment Scheduler/setter in booking annual healthcare assessments, which encompasses a wide range of tasks such as scheduling home visits, facilitating telemedicine consultations, and arranging transportation to medical facilities. ★ Assistant of a Public Relations officer and event organizing. - submitting creative proposals using canva - calendar management ★ Able to work with little to no supervision, drawing on extensive experience to reliably meet client needs. Experience with: CRM VOIP OUTREACH FIVE9 Hubspot Healthcare CRM Teams Ring Central Google Calendar Google Documents Excel sheet Ticketing Software KANA Microsoft 360 Chat software
    Featured Skill Order Processing
    Calendar Management
    Phone Support
    Order Tracking
    Quality Assurance
    Email Marketing
    Event Planning
    Public Relations
    Customer Support
    Administrative Support
    Email Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (18 jobs)
    Are you looking for a highly-motivated, dedicated and versatile assistant? You make it right here! I help client's business by providing the below services: •INVOICING SPECIALIST - creating estimates and issue invoices in an accurate and timely manner using QuickBooks Online; ensure accurate and timely payment applications of all payments received; follow-up payments; summarizing bank statements in Excel sheet. • SHOPIFY VA - responsible for adding new products to Shopify, image editing, monitoring the inventory and consolidating the stocks, orders fulfillment, inputting data accurately in our data base and other administrative tasks. • DESIGN - creating flyers, catalogue and packaging designs in Illustrator & Canva. • QUICKBOOKS ADMIN - responsible for creating and updating thousands of products in QuickBooks Online That said, I worked with the following tools: • Quickbooks • Shopify • Oracle • Canva • Microsoft Outlook • AI • Odoo • Smartsheet • Microsoft Office • Google Sheets I have almost 5 years of successful experience with excellent reviews. I believe in hard work and honesty, and I commit to provide a highest quality of work that lead to a long-term professional relationship with all my clients.
    Featured Skill Order Processing
    Order Fulfillment
    Order Entry
    Transaction Data Entry
    Adobe Illustrator
    Product Catalog Update
    QuickBooks Online
    Canva
    Online Research
    Administrative Support
    Data Entry
    Invoicing
    Virtual Assistance
    Product Listings
    Shopify
  • $7 hourly
    • 4.9/5
    • (33 jobs)
    Customer satisfaction isn't just a part of my job—it's my passion. Witnessing a happy customer fills me with joy, motivating me to continually strive for excellence in every interaction.
    Featured Skill Order Processing
    Gorgias
    Shopify
    Product Knowledge
    Technical Support
    Sales
    Phone Communication
    Salesforce
    Customer Service
    Administrative Support
    Order Tracking
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $12 hourly
    • 5.0/5
    • (3 jobs)
    💻 I am an Experienced Customer Service Professional and Maritime Administrator. Maritime Service: + 8 years as Fleet Operations Administrator -Monitor and arrange safety inspections for vessels registered under the Marshall Islands Flag. -Communicate with ship operators for the vessel schedule and approval of inspections. -Communicate with Flag State inspectors or contracted inspectors to confirm availability. - Monitor and send warning emails for vessels proceeding to Australia and New Zealand. - Prepare inspection reports, invoices, and monthly statistics. - Coordinate with colleagues worldwide and arrange inspections due to port state control, investigations, etc. Customer Service: My specialization lies in providing top-notch support for Shopify and E-bay E-commerce stores including CASH BACK apps, Automotive Industry, Technology, and ISP industry. - Customer Service ( Android and iOS support ) - Order Fulfillment (tracking orders, uploading tracking numbers) - Dispute Management - Klarna, Paypal, Stripe - Shopify Management - Communicate with Supplier 🛠 Tools that I am Proficient with: 🔧 Zendesk, Freshdesk, 🔧 Google Suite, Microsoft Office, CRMs 🔧 Shopify, Facebook Messaging, Slack, Zoom 🔧 Tiktok, Instagram, Facebook 🔧 CANVA 🔧 ChatGPT 🔧 Oracle 🌈 Additional Skills ✨ Data Entry ✨ Medical Transcriber 🌈 Other Skills 🌟 Communication and Interpersonal Skills: Effective communicator with strong interpersonal skills.
 🌟 Technical Proficiency: Internet-savvy with extensive computer knowledge.
 🌟 Organizational Skills: Detail-oriented, flexible, and a team player.
 🌟 Fast Learner: Adaptable to new technologies and methodologies.
 🌟Independent I can start as soon as possible and prefer long-term contracts. If you are open to discuss further, let's hop on a call! I have a few questions to understand your business, needs, and goals. :)
    Featured Skill Order Processing
    US English Dialect
    Customer Support
    eBay Listing
    Customer Service
    Ticketing System
    Customer Satisfaction
    Product Knowledge
    Communication Etiquette
    Order Tracking
    Microsoft Excel
    Ecommerce Support
    Zendesk
    Email Support
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Hi There ! Thanks For Visiting My Profile, I Am A Full General Virtual Assistant With More Than 7 Years Of Professional Experience In This Field. If You Are Looking For A Professional Service I Might Be The Best Choice. SKILL SUMMARY: • Managerial • Virtual Assistant • Admin Assistant • Amazon Lister • Sourcing • Product Listing (Manual) • Customer Service • Order Fulfillment • URL Monitoring • eBay Lister • Tracking • Video Editing • Photoshop Editing • Dropshipping
    Featured Skill Order Processing
    Leadership Skills
    Event Planning
    Customer Service
    eBay Listing
    Customer Support
    Adobe Lightroom
    Video Editing
    Sourcing
    Order Tracking
    SEO Keyword Research
    Communications
    Data Entry
    Computer Skills
  • $8 hourly
    • 5.0/5
    • (14 jobs)
    Hello! I'm Cris, a dedicated customer service representative with 10 years of experience in delivering exceptional support and building strong customer relationships. My passion lies in helping people, and I thrive in fast-paced environments where I can solve problems and provide clear solutions. I specialize in product knowledge, problem-solving, conflict resolution, and organization, and I believe effective communication is the key to outstanding service. I’m committed to understanding each customer’s unique needs and ensuring they have a positive experience. In my role, I prioritize empathy and professionalism, striving to make every interaction memorable. Let’s work together to create solutions that exceed expectations!
    Featured Skill Order Processing
    Social Media Ad Campaign
    Logistics Management
    Community Management
    Phone Communication
    Google Docs
    Customer Experience Research
    Data Entry
    Customer Service
    Team Management
    Social Media Management
    Email Support
    Online Chat Support
    Freshdesk
    Zendesk
  • $7 hourly
    • 4.7/5
    • (2 jobs)
    I have 10 years of customer service and technical support experience. I handled several accounts throughout the years. I was also a Virtual Assistant of a direct client for THT Company in United States. My tasks includes data entry, calling applicants for a specific job that my client is looking for, and assists him in all his works. I spent most of my call center career as a technical support. I handled accounts like Cisco-Linksys, Time Warner Cable Business Class, Frontier Telecommunication and TIVO devices. My support is only for a home network set-up, making sure that their internet is working and all devices are connected without a problem. I also have an experience as ESL Teacher for Chinese students in 51Talk company. I teach them with their English language skills. Among my essential qualities are being confident, hard-working and a reliable person. I always make sure to provide excellent service to my clients and satisfy them as much as possible.
    Featured Skill Order Processing
    Loan Processing
    Order Fulfillment
    Customer Support
    Information Technology Operations
    Computer Network
    Technical Support
    Hardware Troubleshooting
    Salesforce CRM
    Article Writing
    Customer Service
    Data Entry
    Online Chat Support
  • $10 hourly
    • 4.9/5
    • (5 jobs)
    Need help with 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 and 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙇𝙞𝙨𝙩𝙞𝙣𝙜? 🗣️🎖️ 6 Years of Customer Service 📜📦6 Years of Order Processing 🏆 3 Years of Product Listing 🥉6 Months of Admin Specialist 🚀💻 High Speed Internet & Equipment Here's what clients hired me for 👇👇👇👇👇 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 Assisting customers with their inquiries, promptly resolving any issues, and guaranteeing their satisfaction with products or services, thereby nurturing loyalty and fostering a positive brand image. ★ 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 ★ 𝘌𝘮𝘢𝘪𝘭 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 ★ 𝘊𝘩𝘢𝘵 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 ★ 𝘚𝘰𝘤𝘪𝘢𝘭 𝘔𝘦𝘥𝘪𝘢 𝘍𝘪𝘭𝘭𝘦𝘳 ★ 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘌𝘵𝘪𝘲𝘶𝘦𝘵𝘵𝘦 ★ 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘚𝘬𝘪𝘭𝘭𝘴 ★ 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 💎 𝙋𝙍𝙊𝘿𝙐𝘾𝙏 𝙇𝙄𝙎𝙏𝙄𝙉𝙂 Demonstrating experience in collecting, organizing, and maintaining accurate and up-to-date information about products, such as product name, description, features, images, pricing, and inventory status. ★ 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘋𝘦𝘴𝘤𝘳𝘪𝘱𝘵𝘪𝘰𝘯 𝘞𝘳𝘪𝘵𝘪𝘯𝘨 ★ 𝘒𝘦𝘺𝘸𝘰𝘳𝘥 𝘖𝘱𝘵𝘪𝘮𝘪𝘻𝘢𝘵𝘪𝘰𝘯 ★ 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 ★ 𝘘𝘶𝘢𝘭𝘪𝘵𝘺 𝘈𝘴𝘴𝘶𝘳𝘢𝘯𝘤𝘦 ★ 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘌𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ★ 𝘖𝘳𝘥𝘦𝘳 𝘗𝘳𝘰𝘤𝘦𝘴𝘴𝘪𝘯𝘨 ★ Netsuite Oracle 📌 𝙏𝙊𝙊𝙇𝙎 𝙏𝙃𝘼𝙏 𝙄 𝙐𝙎𝙀 👇👇👇👇👇 🤝 Customer Service: ★ Gorgias ★ Shopify ★ Recharge ★ Cirro ★FashionGo ★ Asana ★Faire ★ Amazon 📜 Product Listing: ★ Magento ★ Photoshop ★ Canva 📩 Communication: ★ Slack ★Asana ★Podio ★ Google Suite ★ Discord ★ Zoom ★ Skype ★ Viber Ready to Collaborate? 🤝✨ 1️⃣ Shoot me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 🤳 2️⃣ Hit the “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" button ✨ 3️⃣ Drop a date and time for our 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 💡 🤝 Let's make magic happen! *𝘸𝘪𝘯𝘬* Talk soon! Chesa
    Featured Skill Order Processing
    Social Media Management
    Recharge
    Gorgias
    Shopify
    Order Tracking
    Customer Satisfaction
    Order Fulfillment
    Administrative Support
    Product Listings
    Social Customer Service
    Customer Service
    Customer Support
    Magento
    Email Support
  • $11 hourly
    • 4.9/5
    • (19 jobs)
    I’m a customer-focused professional with a strong ability to quickly learn new technologies and systems. With solid communication, organization, and time management skills, I’m excited to apply for a Customer Service Representative position with your company. In my freelance career, I’ve worked with various companies to support marketing, sales, and administrative tasks, ensuring customer satisfaction by quickly addressing issues through online tools, ticketing systems, live chat, and email. I’ve also become highly familiar with cloud-based software and customer service processes like troubleshooting, complaint resolution, and order management. For the past 5 years, I’ve been in a busy role managing client accounts, maintaining strong relationships, and ensuring client and employee satisfaction. I’m eager to bring these skills to your team and continue growing with a reputable company like yours. I’m a motivated self-starter who works well independently, and I’m confident my experience and dedication will make a positive impact. I look forward to the opportunity to contribute to your team.
    Featured Skill Order Processing
    Ecommerce
    Social Media Marketing
    Lead Generation
    Customer Satisfaction
    Transaction Data Entry
    Customer Service
    Order Fulfillment
    Intercom
    Online Chat Support
    Email Support
    Zendesk
    Inbound Inquiry
  • $10 hourly
    • 4.8/5
    • (11 jobs)
    Transform Your Business with a Dedicated Virtual Assistant In today's fast-paced business environment, efficiency is key. Imagine having a trusted virtual assistant who can streamline your operations and elevate your productivity. That's where I come in. Unlock Your True Potential Picture this: a partner who seamlessly handles your daily administrative and customer service tasks, freeing you to focus on strategic growth. As your virtual assistant, I eliminate the stress of multitasking, allowing you to fully concentrate on expanding your business and achieving your goals. My Dynamic Skillset I bring a versatile range of skills to support businesses of all sizes: Administrative Support 📅 Calendar Management & Scheduling 📧 Email & Correspondence Handling 📝 Document Preparation & Editing Customer Service 🤝 Customer Inquiries & Prompt Responses 🛠️ Issue Resolution & Complaint Management 😊 Professional & Positive Interaction Additional Skills 📱 Social Media Management 📊 Data Entry & Management 🔍 Research & Project Management E-commerce Expertise 🛒 Store Management 🎯 Ads Campaigns (Klaviyo) 🎨 Basic Image Editing (Canva, Photoshop) 🛍️ Shopify & Shopify Plus 📞 Zendesk 📦 Shipnerd Your Success is My Mission I am dedicated to helping entrepreneurs succeed by providing outstanding support tailored to your specific needs. My goal is to become an essential part of your team, ensuring your business runs smoothly and efficiently. A Partnership for Growth When you partner with me, you gain a reliable virtual assistant committed to precision, efficiency, and a genuine passion for your success. Let’s work together to streamline your operations and unlock the full potential of your business. Ready to Elevate Your Business? Let's discuss how my skills and experience can benefit your company. Schedule a consultation today and discover how I can help you take your business to the next level.
    Featured Skill Order Processing
    Store Management
    Gorgias
    Data Migration
    Data Wrangling
    Shopify
    Dropshipping
    Online Chat Support
    Customer Support
    Order Fulfillment
    Ecommerce
    Email Support
    Zendesk
    Order Tracking
    Data Entry
  • $10 hourly
    • 5.0/5
    • (9 jobs)
    With my 7 years of experience in the field of Freelancing, equipped with excellent skills in Customer Service, Order Fulfillment, Data Entry, Lead Generation, Product listing, and other Administrative tasks, I know that I can provide quality services to the client. Proficient in Microsoft Office, such as Word, Excel, and PowerPoint. I am also knowledgeable with Aliexpress, Shopify, ReAmaze, Gdoc, Amazon, Dropied, and other CRM tools.
    Featured Skill Order Processing
    Email Support
    Customer Service
    Order Fulfillment
    AliExpress
    Customer Support
    Email Communication
    Data Entry
    Microsoft Excel
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    [TOP RATED] Customer Service Representative with almost a decade of experience in customer service, including customer face-to-face interaction, customer care, phone/call handling, and email support. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill a customer service role in a company. I have experience in using the following tools: - Zendesk - Asana - BambooHR - JazzHR - Automize - Viventium - SoftPro - RingCentral - HubSpot - McKesson - ICD-10 Maintenance - OLI - Call Tracking Metrics - Slack - ClearCare - Apploi - ClickUp - BlueSquared - UCSW - Nasco - Rumba - Cognos - Verint - Google Spreadsheet - Microsoft Excel - Microsoft Word - Google Drive - Indeed - LinkedIn - Avaya - Gmail - Skype - Shopee - Teams - Outlook - Telegram
    Featured Skill Order Processing
    Communication Etiquette
    Multitasking
    Customer Support
    Customer Experience Research
    Data Entry
    Virtual Desktop Infrastructure
    Product Knowledge
    Google Spreadsheets API
    Email Support
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    I am the best person to look for if you have to look for someone to take off administrative loads from your shoulder. I have a wide range of experience in web research, data entry, customer service, and administrative tasks. I can take care of anything admin-related to save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess over five years of experience in providing confidential, high-quality, and flexible virtual administrative and customer support to startup and well-established companies, as well as business owners across a broad range of industries. I am well-versed and ready to help you with: - Inbox Management - Calendar Management - Email Handling - Customer Support - Issue Refunds/Replacements - Placing/processing orders - Transcription - File Management - Internet Research - Data Entry/Encoding - Data Collection - Lead Generation - and other ad hoc tasks I have work experience using the following applications/tools/websites: - Amazon Seller Central - Asana - Braintree - Box - Calendly - Canva - Deliverr - Ebay - Edesk - Etsy - Facebook (Groups and Pages) - Freshdesk - GetEmail.io - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Hubstaff - Hootsuite - Instagram - LastPass - LiveChat - Outlook - Shopify - Stripe - Trello - Voila Norbert - Walmart - Youtube - Zendesk - Zoom I highly prefer working on a long-term basis, but short-term projects are also very welcome. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. My main goal is to bring you much more success by helping you run your business smoothly. I will treat your company as if it were my own, and I am dedicated to offering top-notch support to meet yours, your business', and your customers' needs.
    Featured Skill Order Processing
    Online Chat Support
    Following Procedures
    Cold Calling
    Product Knowledge
    Customer Support Plugin
    Answered Ticket
    Social Media Management
    Online Research
    Order Tracking
    Lead Generation
    Data Entry
  • $15 hourly
    • 5.0/5
    • (11 jobs)
    With a rich background spanning 12 years in customer service, e-commerce, and legal assistance within a law firm, I bring a wealth of expertise to the table. Leveraging my extensive experience, I am committed to delivering unparalleled virtual assistance. My focus is on guaranteeing your customers receive exceptional service, all the while streamlining and enhancing your business operations. Let's work together to not only meet but surpass your customer service objectives, propelling your brand to new heights of success. 🎨 Crafting Excellence: What I Bring to the Table 🌟 🌟 Exceptional Customer Service: With over a decade of experience, I'm on a mission to deliver nothing short of excellence in every customer interaction. 📦 Efficient Order Processing: Seamlessly orchestrate orders for swift and accurate fulfillment, honed through years of practice. 🛍️ Tailored Selling: I specialize in understanding your customers' needs and recommending products that amplify their satisfaction, refined over years of customer insights. 📲 Social Media Magic: I'll weave a captivating online presence, engaging and supporting your customers across platforms, leveraging my extensive experience. 🔍 Insightful Research: My in-depth research unlocks valuable insights to empower your decision-making, cultivated over years of refining research techniques. 📊 Precision Data Entry: I'm the guardian of your operations, ensuring precision in every keystroke, thanks to years of data management expertise. 💡 Bill Deciphering: I demystify complex bills, helping customers navigate billing inquiries with ease, backed by years of bill analysis. 🌟 Quality Assurance: With a long track record of commitment and dedication, I consistently exceed expectations to elevate your customer service standards. 🚀 Real-Time Chat Support: With lightning-fast responses, I provide immediate assistance through chat services, sharpened over years of real-time interaction. 💻 Technical Troubleshooter: I'm here to resolve technical issues with agility and expertise, bolstered by years of troubleshooting experience. 🤝 Complaint Resolution Maestro: Skillfully addressing and resolving customer complaints is my forte, refined through years of conflict resolution. 💌 Email Symphony: I orchestrate your email management, ensuring timely and thoughtful responses, with years of email communication mastery. 🛠️ Toolbox Proficiency: 🔷 Microsoft Office: I'm a virtuoso in Word, Excel, and PowerPoint, strengthened through years of document management. 🛍️ Customer Service Platforms: I navigate seamlessly through Zendesk, Shopify, Slack, and more, thanks to years of platform expertise. 📈 CRM Mastery: I bring years of experience with Siebel, Dixa, Gorgias, HubSpot, and Teachworks to enhance customer relationships. 📊 Project Wizardry: Proficient in Trello, ClickUp, and Airtable, I ensure projects flow seamlessly, cultivated through years of project management. 🚚 Logistics Navigator: I'm knowledgeable about StarshipIt, Startrack, and MyToll for smooth logistics, with years of logistics experience. 📞 Communication Pro: Expertise in 3CX, ASW, and NAB Transact keeps your connections strong, honed through years of communication. 📈 Data Whisperer: Years of experience with Phocas enable insightful data analysis, providing valuable insights for decision-making. 🤝 Collaboration Guru: Proficient in Microsoft Teams and Slack, I foster seamless teamwork, drawing from years of collaboration expertise. 🌐 Google Suite: I'm at home in Sheets, Docs, and Forms for streamlined collaboration, leveraging years of Google Suite proficiency.
    Featured Skill Order Processing
    File Maintenance
    Gorgias
    Administrative Support
    Customer Service
    Email Support
    Zendesk
    Task Coordination
    Online Chat Support
    Legal Assistance
    Time Management
    Online Research
    Data Entry
    Word Processing
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    Providing customers with world-class service is my top priority. With over a decade of experience in the customer support industry, I’ve worked on multiple campaigns across various industries, each with different scopes of support. From handling inbound and outbound sales, billing, retention, order processing, and escalations to providing top-tier technical support. I bring professionalism, empathy, and efficiency to every interaction. In addition to customer service, I’m highly skilled in performing administrative tasks and have mastered tools such as Zendesk and Shopify. I’m tech-savvy, adaptable, and quick to learn new systems and processes. Whether it’s managing tickets, creating reports, updating product listings, or resolving complex customer issues, I take pride in delivering results that exceed expectations. I thrive in fast-paced environments, can multitask effectively, and work well under pressure with minimal supervision. My goal is to not only meet your business needs but to contribute to a positive customer experience that drives loyalty and growth. If you're looking for a dependable, detail-oriented, and customer-obsessed professional to join your team, I’m ready to help you succeed.
    Featured Skill Order Processing
    Helpdesk
    Gorgias
    Customer Retention
    Customer Service
    Fraud Detection
    Communication Skills
    Stripe
    Technical Support
    Hubstaff Tasks
    Recharge
    Administrative Support
    Email Communication
    Phone Support
    Zendesk
  • $6 hourly
    • 5.0/5
    • (10 jobs)
    CUSTOMER SERVICE SUPERSTAR I have experience in Customer Service 📧 Email Support and 💬 Live Chat. With a background in e-commerce, dropshipping, digital products and communicating with the suppliers. I primarily use Shopify, Gorgias, Gmail, eManage, and Tracking Websites as a platform to help customers with order status, delivery, return and refund request. To consider the customer's viewpoint, I mix listening and negotiation to cope with conflict. I'm used to dealing with escalations of complaints in real-time. To sustain business and recover satisfaction, I can then highlight the product's strengths. I am patient, knowledgeable, and capable of quickly learning about the products. One of my areas of expertise is providing excellent customer support. It's reassuring to know that customers would leave the discussion confident that their questions have been answered. Here are my areas of expertise: ⭐⭐⭐⭐⭐ Shopify ⭐⭐⭐⭐⭐ Outlook ⭐⭐⭐⭐⭐ Gorgias ⭐⭐⭐⭐⭐ Google Spreadsheet ⭐⭐⭐⭐⭐ eManage ⭐⭐⭐⭐⭐ Tracking Tools I function well with little supervision, am highly trainable, responsive to feedback, and strive to meet standards at all times. I can also handle sensitive information if needed. My biggest benefit is that I continue to learn every day and am still up to date on the latest developments. I still want to build long-term relationships with my clients, and I value every project that has been given to me. I can assure you that in terms of professionalism, I would never let you down.
    Featured Skill Order Processing
    Email Marketing
    Vendor & Supplier Outreach
    Microsoft Excel
    Accuracy Verification
    Administrative Support
    Customer Service
    Ticketing System
    Google Docs
    Order Fulfillment
    Data Entry
    Online Chat Support
    Email Support
    Order Tracking
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Customer support isn’t just what I do — it’s what I click with! 🖱️ With over 6 years of experience providing non-voice support, I’ve helped teams and businesses turn chaotic inboxes into calm, happy places. Whether it’s answering emails, managing live chat, or keeping a digital community running smoothly, I show up with a smile (even if you can’t hear it 😉). I believe great support is part empathy, part efficiency, and part “I’ve got this!” — and I always aim to leave customers feeling heard, helped, and a little happier than when they arrived. 🔧 Tools I vibe with: Shopify (Admin Power User), Etsy Gorgias (Certified) Zendesk, Google Workspace, Slack, Microsoft Teams Discord (community mod-ready!) Calendly, Notion ChatGPT, Grammarly Canva & CapCut for a creative touch From startup teams to seasoned companies, I’m the behind-the-scenes sidekick ready to keep things organized, friendly, and on point — no mic needed. 🎧 If you're looking for someone who gets the tech and brings the human touch (with a sprinkle of sunshine), I’d be thrilled to support your team!
    Featured Skill Order Processing
    Reddit
    Online Chat Support
    Etsy
    Order Tracking
    Ecommerce Support
    Shopify
    Community Management
    Forum Moderation
    Administrative Support
    Customer Support
    Customer Satisfaction
    Zendesk
    Email Support
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