Hire the best Order Processing Specialists in Manila, PH

Check out Order Processing Specialists in Manila, PH with the skills you need for your next job.
  • $15 hourly
    Search no more! You’ve gone here because I’m the one you’re looking for! If you should be interested, don’t hesitate to message me. 😉 ✅ Certified Xero Advisor 🔥Accounting Systems knowledgeable: ✅ Quickbooks Online/Desktop ✅ Xero ✅ SAP ✅ Microsoft NAV ✅ Sage Can do but not limited to: 🔥Business Analysis 🔥Amazon Analysis 🔥 Presentation 🔥VA-handling emails and chat supports/ bookkeeping 🔥 Full accounting Cycle 🔥 Invoices / Data Entries 🔥 Financial Accounting and Reporting 🔥 Financial Analysis 🔥 Bank Reconciliation 🔥 Investment Reconciliation 🔥 Accounts Payable 🔥 Payroll and Billing 🔥 Auditing invoices and Correcting Variances 🔥 Data entry Specialist ✅ Excel ✅ Word ✅PDFconversion ✅ PPT ✅ Google sheet ✅ Google Docs. As to the food Industry: Customer service / Deliveries (Logistics) / Inventory Controller
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    Online Chat Support
    Xero
    Financial Accounting
    Business Analysis
    Google Sheets
    Administrative Support
    Accounts Payable Management
    Financial Reporting
    Financial Analysis
    Bookkeeping
    Data Entry
    Microsoft Excel
    Intuit QuickBooks
  • $6 hourly
    I am a dedicated professional with a strong client-centric approach and a commitment to adhering established procedures. My ethos revolves around transparency and drive to execute tasks with precision, leveraging my organizational acumen and extensive background in customer relations. Key Proficiencies: Customer Service Data Entry Experienced in E-Commerce Dynamics Sales Representative General Virtual Assistant I am passionate about fostering positive interactions and driving operational excellence. With a proven track record, I am ready to contribute effectively to achieving organizational goals.
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    Virtual Assistance
    Email Management
    Dropshipping
    Shopify Dropshipping
    Ecommerce
    Data Entry
    Central Reservation Systems
    Office 365
    Project Management
    Microsoft Office
    Customer Service
    Customer Support
    Sales
    Google Workspace
  • $10 hourly
    15 years in Customer Support Representative, Appointment Setting, Telesales, Marketing. I am looking for a Long-term Engagement. I would love to work in the company that offers Career Growth,Friendly Team . Increase the amount of my income for my family. I would always want to feel that I am in the BPO Company that would also offer great compensation. More than a decade experienced and working into a top five hundred companies around the world is a way were I have developed my skills and have been successful. Being positive, aggressive, goal/ result oriented brought me to exceed the expectations of the people I am working with. My education creates a lot of opportunity to become a leader and improved my skills. From year 2007 up to now, I worked for Sales, Appointment Setting, Customer Service, and Technical Support servicing different region around the world. My core proficiency is into Sales, Appointment Setting, Customer Support, Technical Support handling different problem both hardware and software and resolve customer issues in timely manner. Also, I handled Level 2 escalations and reports through email, phone and chat support. I became a Team Lead, Operations Manager, Supervisor and a Professional Support Representative in a different companies. With this, I am here to share and help you and I would like to be part of your success. As a summary of my gained experience as a Contractor/Professional Freelancer is as follows: - Customer Support with Admin Task - Appointment Setting - Telesales - Level 1 and 2 Customer Support Professional - Customer Support / Team Lead - Technical Support for Live-Chat/Email and Phones - Remote Project Management - Handle Back-End Escalations - Internet Research/Data Entry - Appointment Setting/ Admin Jobs - Virtual Assistant - Reservations - Coaching/ Remote call monitoring I have the passion, dedication, and total care about the company that I am working for. I am highly dependable, trustworthy, skilled and dedicated person.
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    Telemarketing
    Cold Calling
    Administrative Support
    Customer Service
    Data Entry
    Online Chat Support
    Phone Support
    Zendesk
  • $14 hourly
    I am a highly skilled virtual assistant from the Philippines, dedicated to providing exceptional support to businesses needing a reliable and efficient assistant. With my expertise in customer support, eCommerce, and social media management, I am confident that I can assist you in achieving your business goals. As an experienced virtual assistant, I am well-versed in a variety of tasks, including email/chat support through Zendesk, Freshdesk, and Gladly, order management/fulfillment, research and sales research, email/social media management, basic proofreading, client/customer outreach, simple graphic creation through Canva, and Shopify product uploading. I am also proficient in using Microsoft Office tools and web-based platforms such as Basecamp, Dropbox, Zendesk, Trello, ClickUp, Asana, and Slack. Aside from my technical skills, I am a fun-loving, easily motivated, hardworking, cooperative, and honest VA who can communicate fluently in English. I am a fast learner, and I am always eager to learn new skills and techniques that will help me better support my clients. If you are looking for a dedicated and reliable virtual assistant to help you with your business needs, look no further. I am here to help you and your company succeed. Let's work together and achieve your business goals!
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    Social Media Replies
    Social Media Content
    Social Customer Service
    Virtual Assistance
    Social Media Marketing
    Order Fulfillment
    Customer Support
    Problem Resolution
    PayPal
    Product Knowledge
    Shopify
    Email Support
    Order Tracking
  • $15 hourly
    I am a Virtual Assistant that can help you grow your business, double your productivity and can set your time back. I dedicate to bring my expertise in administrative work and customer service to the table as I help you leverage your time. I am adaptable, reliable individual who takes great pride in my ability to work. A professional, goal oriented individual and self-motivated always willing to grow. I can help you get organized and can perform various task. I love taking responsibilities, completing tasks on time and bringing satisfaction to my clients. I always finish a task with quality even if I work under pressure. I am an experienced Independent Contractor with a demonstrated history of working in the e-learning industry. Skilled in Virtual Assistant/Admin work/Medical Virtual Assistant/Office Administration, Social Media Management, English as a Second Language (ESL), Customer Service, Strong professional with a Bachelor’s Degree focused in Nursing. I have an excellent written and verbal communication skills, I use English as the medium of communication, I have mastered the language as my primary mode of expression. Available to work 20 hours per week as requested.
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    Social Media Website
    Content Writing
    Administrative Support
    Social Media Content Creation
    Clerical Skills
    Social Media Marketing
    ESL Teaching
    Data Entry
    Healthcare Management
    Social Media Management
  • $12 hourly
    A self reliant individual with more than 10 years of experience in customer service handling calls, email, and chat support. Have valuable experience doing back-end support which mainly focuses on refunds, order tracking, logistics, and direct Supplier communications. I can be an added value to your company as I possess the following skills: Customer service - Excellent skills in providing accurate solutions in a timely manner and ability to go beyond satisfying customer concerns; with good customer-relationship knowledge. Team management – Notable ability to delegate tasks, think strategically, and solve problems without compromising company policies and processes. Capacity to multi-task under pressure. Strong proficiency in Microsoft Office applications. Detail and goal-oriented, self-starter with a resourceful attitude. I can easily work on assigned tasks with a 100% success rate. Self-reliant and highly dependable. Thinks strategically and analytically, multitasks, and prioritizes. Lastly, I never get tired of learning new things especially if it's something where I can grow more and build my personality. I'm the type of person that loves working hard but, I work smart more often. I always make sure that whenever I do things, it's great.
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    Email Communication
    Data Entry
    Google Workspace
    Customer Support
    Order Fulfillment
    Customer Service
    Microsoft Office
    Answered Ticket
    Administrative Support
    Order Tracking
    Email Support
    Online Chat Support
  • $10 hourly
    Managing an online store is challenging. There will be repetitive tasks that you can prevent yourself from doing, especially when you’re just starting up. Why let customer support and order management take a great deal of your time? Leave those to me so you can concentrate on innovating your business. Also, why hire a separate virtual assistant to manage your back-end work? I can also bring you the same standard of expertise at a reasonable cost. I’m a passionate ECommerce Virtual Assistant and Customer Care Expert based in the Philippines, and excellence is my core value. With my 12 years of back-end support and customer service experience, I can help you: ◘ Provide excellent customer service from essential to complex issues on different support channels (live chat, email, phone, Facebook, Instagram, and Twitter) ◘ Design and maintain your online store (Shopify, WooCommerce, Magento) ◘ Fulfill orders (Oberlo, Aliexpress, Dropified, MassFulfill) ◘ Manage and schedule content for your social media accounts ◘ Moderate comments and manage reviews ◘ Strategize your social media marketing ◘ Outrank your competitors through SEO ◘ Win chargebacks, disputes, and complaints (Stripe, Paypal, BBB, etc.) ◘ List your products or service (with winning and optimized content) ◘ Source hot and trending products (Tiktok, Instagram, Google Trends, Amazon, Aliexpress, Alibaba, eBay, Youtube, Facebook Ads, Jungle Scout, Helium 10, etc.) ◘ Create Quality Guidelines and help with process improvement for efficient customer assistance and business systems ◘ Write or amend the Frequently Asked Questions on your website ◘ Set up automation on your customer support helpdesks ◘ Check calls and tickets regularly to ensure quality is observed ◘ Transcribe your calls or any videos/audios into documents that you can use ◘ Manage your calendar, make travel arrangements ◘ With basic graphic design. Create and edit photo, logo, and video via Adobe Photoshop, Adobe Lightroom, and Filmora ◘ Manage your customer records, inventory, or any record-keeping tasks. (MS Office, Google Suite, and other cloud-based storage, CRM such as Salesforce, Insightly, Hubspot, and Zoho) ◘ Coordinate with your suppliers/fulfillment team ◘ Improve your business processes ◘ Manage a contact center for your business and more... I’m open for part-time, full-time, hourly, and fixed projects and can start immediately. Start working with a creative, self-starter, innovative, and results-driven individual. Get in touch, and let’s collaborate!
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    Customer Service
    Dropshipping
    Customer Satisfaction
    Administrative Support
    Online Chat Support
    Communication Etiquette
    Shopify
    Email Communication
  • $8 hourly
    I majored in Communication Arts in English, and I have a considerable amount of experience in different fields. My expertise is in customer service, order processing, and logistics. I have pursued working remotely both part-time and full-time in 2017 and has acquired a multitude of skills and experiences since. Particularly, I have a vast experience in email handling with regards to customer orders, inquiries, and complaints. I have worked back-end with both the consumer, the supplier, and couriers using different tools including zendesk, helpscout, shopify, and the like. Aside from that, I have handled social media management for my previous client where my main responsibility is to filter page posts and comments and respond to customers through Facebook comments and private messages. I was also a Customer Account Executive for a US-based cable, internet, telephone, and home security company where I was awarded Best in Sales and Most Outstanding Agent several times in a row. I worked for sales, retention, and technical support during my tenure. I also worked for sales and marketing of another US-based online flower shop company where I assisted customers in making online or over the phone purchases, follow-ups, and inquiries or complaints. Aside from being a professional in dealing with customers, I also have a wide range of experience in teaching the English language as I worked for an international school in the Philippines as a Junior High School Language teacher from which I was able to interact with a diverse population of stakeholders and colleagues. On top of all these, I also train Japanese, Chinese, and/or Korean businessmen in using the English language for various business purposes such as writing business emails, making documents, translating, attending teleconferences, making presentations, etc. Thus, I have knowledge in a number of different industries and I can proudly say that with all the experiences I have, I can effectively communicate with people of different nationalities. Not only am I efficient in oral and written communication, I can also use different computer applications and tools with ease and speed. I can very well multitask, and I am open to learning if the need arises. I am flexible and I make sure to satisfy both my employers and clients to the best of my abilities all the time. I also have excellent time management skills. I know that I can deliver any task required of me. Allow me to help build your business.
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    Logistics Management
    Selling
    Social Customer Service
    Email Communication
    Time Management
    Report Writing
    Customer Service
    Phone Support
  • $7 hourly
    I am reliable, fast learner, knows how to multi task, I am competent. In regards to time management, Im very flexible, so there would be no problem in regards to shifting schedule. I'm willing to learn new ideas and willing to be trained. I'm using MacOS Catalina Version 10.15.4, MacBook Air I have Dual monitors and I have at least 30 Mbps internet speed. For backups, I have a Blackstone Generator which can be used in case of Power Interruptions, I have 1 windows Laptop and Macbook Pro and I have 2 Pocket wifi's Available for Internet backups :)
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    Freshdesk
    Ecommerce Order Fulfillment
    Gorgias
    Online Chat Support
    Order Tracking
    Fraud Detection
    Zendesk
    Game Testing
    Shopify
    Web Testing
    Canva
    Adobe Photoshop
  • $15 hourly
    Customer Service and Financial Maestro: With a decade of hands-on experience in customer service, I've finely tuned my skills across chat, email, and phone interactions. I'm a virtuoso when it comes to tools like Freshdesk, Zendesk, Gorgias, Gladly, Re:Amaze, ShipStation, Cin7, warehouse WMS, and more. Finance Expert: I've spent over 5 years in the Financial industry as a US Registered Representative, donning various hats. I've served as a Financial Service Representative, adeptly handling customer inquiries, and as a Subject Matter Expert, excelling in processing trade orders, checks, and wire requests. My command of software such as CRM systems (e.g., Salesforce), financial trading platforms, and compliance software ensures a seamless and compliant customer experience. Accounting Whiz: My stint as a Junior Auditor at an Accounting firm involved meticulous financial statement audits and strict adherence to Statement of Financial Accounting Standards. I've also served as an Accounting Clerk, managing daily journal entries with precision, using accounting software like QuickBooks and Excel for data entry and analysis. Inventory Wizard: In the Automobile Industry, I took on the role of an Expediter and pioneered the development and implementation of an advanced Inventory Management system. I'm well-versed in inventory software and tools for efficient tracking and management. My multifaceted background equips me with a unique skill set, and I'm a master of various software and tools specific to each industry. I'm eager to harness this expertise to drive your project's success. Let's join forces to achieve outstanding results and propel your business to new heights!
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    Email Communication
    Customer Service
    Financial Management
    Inventory Management
    ClickUp
    Bookkeeping
    Dropshipping
    Gorgias
    Email Management
    Voice of the Customer
    Customer Support
    Supply Chain & Logistics
    Accounting
    Ecommerce Support
    Zendesk
    Freshdesk
  • $3 hourly
    If you are looking for a reliable and well-rounded Virtual Assistant, I'm the right person for you! I enjoy challenging projects that test my skills and allow me to learn new techniques and methods. I'm hardworking, accurate, and fast. I can render support in: eBay - eBay Dropshipping - eBay Product Listing / Manual Listing - eBay Title Optimization - eBay Listing / Writing - eBay Marketing - Product Research Facebook Marketplace/Facebook Shops - Product Listing - Product Research - Order Processing - Uploading Tracking Information Data Entry - Copying and pasting data from a website to MS Excel or Google Spreadsheet. - Copying data from PDF to MS Excel. - Data capturing from websites - Business cards to MS Excel - Scanned pages to MS Word, MS Excel or Google Spreadsheet - Any type of data entry job Email Management Customer Support Software used: - Zik Analytics - SKU Grid - FBMFox - ZeeDrop - Auto DS - Spot N Paste - Salesforce - Slacks - Zendesk - Canva If you think we're a good fit, please feel free to contact me. I am looking forward to working with you!
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    Dropshipping
    Facebook
    Customer Service
    eBay Listing
    Facebook Marketplace
  • $3 hourly
    Hello, my name is Rods, I do have over 7years corporate work experience as a Customer Service / Order Processing Associate. Also I do have work experience as Marketing Assistant for over 2 years in Travel & Tours Agency. I'am proficient in customer service , inventory management , sourcing , social media management , logistics and any ad hoc tasks. My objective, is to be able to provide excellent and accurate services to my client, as always willing to share all the things that I have learned over the past years. I'am organized, resourceful, tech savvy and a quick learner. eager to learn to use any new tools that the job get done well. I'm confident that I would be great addition to your business. I'am open to all proposals, do not hesitate to contact me. 𝘙𝘦𝘢𝘥𝘺 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘺𝘰𝘶 𝘸𝘪𝘵𝘩: ✔️ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 ✔️ 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ✔️ 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ✔️ 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 ✔️ 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 ✔️ 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐑𝐞𝐭𝐮𝐫𝐧𝐬 & 𝐑𝐞𝐟𝐮𝐧𝐝𝐬 ✔️ 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 ✔️ 𝐈𝐧𝐯𝐨𝐢𝐜𝐢𝐧𝐠 ✔️ 𝐚𝐝 𝐡𝐨𝐜 𝐭𝐚𝐬𝐤 🔥 𝙏𝙤𝙤𝙡𝙨 / 𝘼𝙥𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙄 𝙘𝙖𝙣 𝙝𝙖𝙣𝙙𝙡𝙚 : 👉 𝘊𝘢𝘯𝘷𝘢 👉 𝘔𝘢𝘪𝘭𝘭𝘤𝘩𝘪𝘮𝘱 👉 𝘍𝘢𝘤𝘦𝘣𝘰𝘰𝘬 𝘗𝘢𝘨𝘦 𝘢𝘯𝘥 𝘎𝘳𝘰𝘶𝘱 👉 𝘊𝘰𝘮𝘱𝘢𝘯𝘺 𝘳𝘦𝘭𝘢𝘵𝘦𝘥 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 👉 𝘍𝘢𝘮𝘪𝘭𝘪𝘢𝘳𝘪𝘵𝘺 𝘪𝘯 𝘚𝘭𝘢𝘤𝘬𝘴, 𝘔𝘰𝘯𝘥𝘢𝘺.𝘤𝘰𝘮, 𝘈𝘴𝘢𝘯𝘢 , notion 👉 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘶𝘪𝘵𝘦 (𝘎𝘰𝘰𝘨𝘭𝘦 𝘥𝘳𝘪𝘷𝘦, 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳, 𝘎𝘰𝘰𝘨𝘭𝘦 𝘴𝘩𝘦𝘦t 👉 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘖𝘶𝘵𝘭𝘰𝘰𝘬 👉 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘌𝘹𝘤𝘦𝘭, 𝘗𝘰𝘸𝘦𝘳𝘱𝘰𝘪𝘯𝘵 👉 Instagram, Facebook, Caput, Twitter
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    Facebook
    Instagram
    Inventory Management
    Email Support
    Online Chat Support
    Notion
    Customer Service
    Lead Generation
    Social Media Management
    Administrative Support
    Microsoft Excel
    Email Communication
    Canva
    Virtual Assistance
  • $4 hourly
    My main responsibilities are making sure that I manage the lines for all LOB's for the Comcast Account, by providing timely updates if they are passing, failing and going over with the headcount requirement per interval. I make Microsoft Excel coded files for each task that I have, to make my work faster and easier. I really love working in a fast-paced manner, so I used all the coded files that I created. I manage 2 GEO's for Concentrix PayPal (NA Dartmouth and NA PHI). We make changes on every TM's breaks, lunch and plotted off-lines for us to meet our LINE ADHERENCE(KPI) for the entire day. I attend the scheduling call with the schedulers so we can discuss the projections before I provide it to Operations. I setup a call with the managers to discuss all updates regarding the GEO. I provide Weekly Projections to all managers and TL's so that they can suggest the agents that can adjust their start time and end time for the upcoming week. I create Month End Projections with at least 1 month advance to provide/show to our clients. I provide expectations regarding our HC for the month and provide possibilities of attrition to our clients. I make sure to audit the weekly billing file that we receive and return it to the sender with a consolidated file for both GEO's. I send bi-hourly reports to Operations so that they can make adjustments regarding their TM's schedules via clock in tool. I make sure that all Client System Issues/Internal Issues are being prioritized every time and update our clients every now and then until it gets fixed. I also provide the exact Headcount that are affected with the Client System Issues/Internal Issues to our client so that our KPI's can be waive for that specific time.
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    Data Entry
    Technical Support
    Email Communication
    Microsoft Excel
    PayPal Integration
    Customer Service
    Microsoft Word
    Online Chat Support
  • $15 hourly
    Good rapport and communication are essential to me, and I take pride in making sure tasks are done on time. I am open to learning, and I always make sure that I educate myself so that projects are always completed efficiently and promptly. I am currently seeking to assist attorneys and law firms that are looking for a dedicated and reliable team member to help in their businesses on a full-time or part-time basis. I can provide assistance and solutions remotely and remains highly motivated to assure my clients that goals are reached and exceeded. •Intake calls •Demand Writing •Creating Case Summaries •Email handling •Communication with clients and insurance companies •Medical Records retrieval
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    Online Chat Support
    Phone Support
    Email Support
    Legal Assistance
    Virtual Assistance
    Customer Support
    Chat & Messaging Software
    Administrative Support
    Communication Etiquette
    Customer Retention
    Client Management
    Data Entry
    Customer Service
  • $8 hourly
    I have extensive experience in customer service, mostly for U.S. accounts. I learned how to deal with different kinds of people, and had to understand how to profile them. I'm used to dealing with all kinds of customers, mostly on the phone. I have handled call monitoring and auditing for Quality Assurance, so I am very keen on details, and always ensure that procedures are always being followed. I am familiar with providing support via Gorgias. I have some experience with Canva, Klaviyo, Drip, and Postscript.
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    Quality Control
    Data Entry
    Email Management
    Email Support
    Ecommerce Support
    Order Tracking
    Order Entry
    Virtual Assistance
    Sales
    Customer Support
    Customer Satisfaction
    Communication Skills
    Customer Service
  • $9 hourly
    CAREER OBJECTIVE Looking for job that will let me put and be able to enhance my knowledge, experience, and skills to good use while contributing to the success of the company.
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    Computer
    Microsoft Office
    Microsoft Excel
    Presentations
  • $5 hourly
    Are you looking for a reliable Virtual Assistant to help you gain more time within your business? Area of service: 📌Product research 📌Dropshipping 📌Product Listing 📌Product Analyzer 📌Photo Editing 📌Data Management – Data Entry, Data Research, Data Organization, Data Analysis 📌Email Support 📌Ecommerce Virtual Assistant 📌File conversions 📌Administrative Support 📌Order Processing 📌Calendar Management 📌Graphic Design 📌Web Research 📌Lead Generation 📌CRM Management Tools: 📌Google sheets 📌Google Docs 📌Google slides 📌Excel 📌Word 📌MS Office 📌Canva 📌Calendly 📌SAP 📌Trello 📌Asana 📌Zik Analytics 📌DSMtools 📌Ebay 📌Amazon ✔Data entry Accuracy ✔Data Quality Control ✔Data Management Software ✔Time and Efficiency ✔Confidentiality Thank you.
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    Microsoft Excel
    Data Entry
    Photo Editing
    Administrative Support
    Canva
    Customer Service
  • $7 hourly
    Order Fulfillment Specialist Results Oriented professional with 10+ years of experience and a proven experience of customer service, order processing and relationship management. Aiming to leverage my skills to successfully fill a role in your company.
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    Sales
    Client Management
    Phone Communication
    Customer Service
    Order Fulfillment
    Technical Support
    Order Management
    Project Management
  • $5 hourly
    I am a reliable individual with a strong work ethic who is diligent, adaptable, and values integrity. I have proven my abilities to build rapport with clients and am driven to uphold client satisfaction while contributing to the development of the company. I am an enthusiastic, motivated, and positive team player that have a strong attention to detail and organizational skills, with a focus on process optimization, quality, and speed. I can successfully manage and finish several tasks, and I'm eager to take on further tasks in order to achieve team objectives. I used to work for a BPO company as a customer experience agent, assisting clients with order placement, delivery, and other concerns. Responding to high volume calls while properly documenting the incident outline. Putting my interpersonal skills, outstanding time management, and problem-solving abilities to good use. I am proficient in the use of CRM and scheduling tools, Microsoft and Google applications, and I am skilled in poster, power point, and video editing. I have a professional experience in customer service and order processing.
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    Order Fulfillment
    Inventory Management
    Sender
    Online Chat Support
    Scheduling
    Video Editing
    Data Entry
    Email Communication
    Graphic Design
    Customer Service
    Virtual Assistance
  • $8 hourly
    I have been an experienced Customer Service Representative and Virtual Assistant in multiple industries for almost 5 years. I always aim to help and bring solutions to things in a smooth way. I am here to take care of all areas of your business. I deliver outstanding assistance in different areas including calendar management, customer service support, online researching, email management, transcription, travel coordination, data entry, photo and video editing, order processing, and more. I am willing to provide my best to be a part of your team. I can be of good use if you put me in the virtual assistant position. Being a multitasking expert I believe a VA would be the best job for me. I am very passionate about my career. I am an analytical, organized, self-motivated, and detail-oriented worker. I have been certified with the coursework on Virtual Assistance. I am an expert in using a variety of programs like MS Outlook and Office, Google Suite, and CRM tools. I applied my English skills to handle inquiries, complaints, and feedback in a professional and courteous manner. I also contributed to the team's performance and customer satisfaction goals by delivering timely and accurate resolutions. We can get connected through Gmail: evedianne.98@gmail.com I am available to start work as soon as possible.
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    Research & Strategy
    Lead Generation
    Sourcing
    Recruiting
    Technical Support
    Customer Support
    Calendar Management
    Cold Calling
    Appointment Scheduling
    Data Entry
    Administrative Support
    Virtual Assistance
    Customer Service
    Receptionist Skills
  • $5 hourly
    AT YOUR SERVICE Administrative Support Data Entry and Management Social Media Management Customer Support Content Creation Research Assistance Creating and formatting documents E-commerce Support Inventory management Calendar management Email organization and response Appointment scheduling Travel arrangements ABOUT ME As an accomplished engineer, I specialize in providing comprehensive freelance virtual assistance services. My expertise extends beyond technical skills to include efficient handling of administrative projects. From document creation to data entry and social media management, I am committed to delivering flexible and cost-effective support tailored to the unique needs of businesses.
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    Canva
    Microsoft Office
    Trello
    Slack
    Travel Itinerary
    Email Management
    Calendar Management
    Data Entry
    Appointment Setting
    Social Media Management
    Receptionist Skills
    Virtual Assistance
    SAP
    Administrative Support
  • $5 hourly
    I'm a newbie when it comes to freelance, but I can assure you that I can assist you better, whether you're trying to put an online store or needed someone to assist you from making appointments, purchasing online, My greatest skills are good customer service, time management and of course making sure that our project will always be my priority. I am also a flexible person. and also I believe my greatest strength lies in my adaptability. Having worked in various industries, I've learned to adjust to different working styles and requirements quickly. - Open communication for me is very important, and I am also keen to details. - Full project management from start to finish.
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    Financial Reporting
    Management Skills
    TIMETRACKER
    Online Research
    Social Media Ad Campaign
    Virtual Assistance
    Market Research
    Customer Service
    Customer Care
    Communication Skills
    Online Chat Support
    Email Support
    SAP
    Time Management
  • $25 hourly
    A professional and ambitious executive assistant with years of experience in planning and executing effective customer service and admin strategies and campaigns. ✔ Excellent English Communication Skills ✔ Customer Service ( email, phone, and live chat) ✔ Phone software ( ring central, skype) ✔ Shipping management (Shopify, Disk, Phoenix, Xpert fulfillment) ✔ Order management ✔ Order fulfillment ✔ Quality Assurance ✔ Analytic Skills (strong attention to detail) ✔ CRM Database Management ✔ Project Management (Podio, Trello, Teamwork) ✔ Calendar Management (Google calendars) ✔ Inbox Management (Gmail Inbox, Folders, Filters) ✔ Webinar Hosting (GoToMeeting/Zoom) ✔ Advanced Microsoft Office Skills (advanced Excel, Outlook, Word, Power Point) ✔ Time Management ✔ Website Designer ✔ Finance and Admin(Xero, Deputy) ✔ Credit Repair Industry
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    Call Center Management
    Administrative Support
    Customer Service
    Credit Scoring
    Technical Support
    Credit Repair
    Website Redesign
    Microsoft Excel
    Task Coordination
    Microsoft Office
  • $12 hourly
    I help Amazon Sellers build their PPC Ads, create and maintain successful Amazon PPC Ads🏆 with my efficient keyword research skills🎯, having lower ACoS, boost traffic & sales💰 and improve sponsored ranking for your Amazon PPC Ads.🚀 ⭐ Amazon PPC and SEO Services: ✔️ Amazon PPC Advertising Management ✔️ PPC Search Term Report Analysis ✔️ Researching the most relevant Keywords ✔️ Boost Traffic and Sales ✔️ Amazon PPC Auditing and Optimization ✔️ Negative Keyword Auditing ✔️ Perform daily account management of pay-per-click accounts on Amazon. ✔️ Optimize conversion and ACoS of campaigns across SKUs. ✔️ Manage the delivery of Amazon Sponsored Product, Sponsored Brand, and Sponsored Display ad campaigns. ✔️ Optimize Amazon PPC, and Sponsored product campaigns with various methods. ✔️ Set up campaigns for increasing search visibility for specific products and keywords. ✔️ Deliver keyword research, campaign setup, and reporting. ✔️ Competitor analysis - watching what major competitor activity is in the paid search sphere and identifying new competitors ✔️ Monitor ranking performance daily and adjust campaigns accordingly. It may seem few but go ahead and try me 😉 Let me know
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Campaign Reporting
    Purchase Orders
    SEO Keyword Research
    Canva
    Ecommerce SEO Audit
    Amazon PPC
    Ecommerce Order Fulfillment
    Amazon
    Amazon FBA
    Product Listing Ad
    Microsoft Excel
    Data Entry
    Google Docs
  • $12 hourly
    I have an excellent background in customer service and over 12 years of experience delivering high-quality customer satisfaction. I have a proven track record of success in customer service and a passion to run with the best. On top of this, I possess strong empathy for my customer’s needs, take great pride in my products, and have a tremendous work ethic. Moreover, I am an expert in knowing the competition and how to sell against it. I value building strong relationships with new customers and strengthening the existing ones. All of these factors combined convince me that I can make a valuable contribution to your company. I’m the type of person who does not look at things negatively instead I see them as an opportunity. I’m result and goal-oriented. I’m willing to go the extra mile to meet my targets and bring great results to the table. I’m a highly motivated person who is passionate about providing exceptional customer service and satisfaction. I am confident that I can make a positive contribution to your team. CRM tools - Zendesk, HelpScout, Gorgias, Infusionsoft, Shopify Google tools - Google Docs, Excel/Sheets, GSuite, Google Drive others: Contactually Communication: WhatsApp, Slack, Hangouts, Skype
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Contactually
    Customer Relationship Management
    Google Docs
    Keap
    Google Apps Script
    Customer Support
    Email Communication
    Zendesk
    US English Dialect
  • $12 hourly
    LIVE CHAT AND TICKET SUPPORT E-commerce Support | Shopify | Order Fulfillment Hey Future Client, Thank you for visiting my profile! I'm a professional E-commerce and Dropshipping assistant passionate about helping online businesses grow and thrive. I have extensive experience managing Shopify stores, researching profitable products, creating attractive listings, fulfilling orders, and communicating with suppliers. I also prioritize customer satisfaction and ensure that every interaction is positive and helpful. I'm always eager to learn new skills and take on new challenges. If you're looking for a reliable, efficient, and creative assistant, look no further than me! Cheers, Jonathan
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    Inventory Report
    Email Support
    Zendesk
    Price & Quote Negotiation
    Inventory Management
    Help Scout
    Product Listings
    Shopify
    Order Fulfillment
    Gorgias
    Customer Support
    Dropshipping
    German
  • $12 hourly
    If you need someone who loves dealing with customers, enjoys interacting with people, and will find a way to answer even the most trivial questions, I'll be the right person to work with. Let's chat about how I can help provide value to your business! My skills: ✔️Outstanding Customer Service ✔️Attention to Detail ✔️Organized ✔️Flexible ✔️Problem Solver ✔️Quick Learner ✔️Accustomed to working with deadlines ✔️Resourceful ✔️Team Player ✔️Web Research ✔️Personal and Professional Experience with cryptocurrency, Web 3, and blockchain projects Software Tools/Applications I've used: ✔️Zendesk ✔️Freshdesk ✔️Chatra ✔️HelpScout ✔️Keap (Infusionsoft) ✔️Sprout Social ✔️Chargebee ✔️Stripe ✔️Shopify ✔️ShippingEasy ✔️LeadDyno ✔️Mailchimp ✔️Slack ✔️Basecamp ✔️Asana ✔️Trello ✔️Service Titan ✔️Google Sheets, Docs, Drive, Slides ✔️Microsoft Office Applications Talk to you soon!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Customer Experience
    Quality Assurance
    Customer Service
    Customer Support
    Blockchain, NFT & Cryptocurrency
    Technical Support
    Email Communication
    Administrative Support
    Blockchain
    Freshdesk
    Email Support
    Social Media Management
    Order Tracking
    Zendesk
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