For over 8 years I have worked in BPO industry as a Professional Customer Service Representative. I have accomplished 3 years in the financial transaction process field. Posting payments in customer accounts. Dedicated to keeping excellent customer interaction records.
I have a set of skills you're looking for:
* Communication
* Data Entry
* Customer Care
* Critical Thinking
* Strong phone Handling Skills
* Emphaty
* Customer Satisfaction
* Multitasking
* Speed and Accuracy
* Troubleshoot
* Time Management
* Compliance
* Flexibility
* Positive Attitude
* Adaptive
Expert in using:
Google Sheets
Google Docs
Google voice
Five9
Xencall...
Order Processing Representative experience in handling inbound, outbound calls. Processing order properly with correct procedure.
Highly efficient in analyzing and researching information.
Delivering excellence in the management of processes, procedure.
I have been a Lead Gen Specialist, Account Manager (Retention), a certified Customer Service Rep and an Expert Technical Support with experience in an office based and home based BPO industry for more than 6 years and I'm very interested in your job post involving these skills.
Career Objectives:
To give my best in my professional pursuit for overall benefit and growth of the company that I
serve by facing the challenges will show my caliber and gain some experience.
I have 6 years combined customer service and technical work experience in BPO industry.I am computer literate with good communication skill.I'm good at upselling, data encoding, tools familiarization, and willing to learn new work experiences at a small span of time.
CAREER WINS
* Top customer service in Convergys in terms of quality and Average Handling time.
* Consistent top telemarketing associate in EastWest Bank in terms of sales volume
* Consistent Elite member of Portfolio Actions department in terms of sales volume in Citibank
N.A.
* One of the Top 10 New Teacher's Awardee
* One of the top teachers in terms of students' booked classes.
* Hall of Famer as the newcomer with the most number of completions for the first month at Get
My Course Australia
I am doing live selling on Facebook and I really love talking to people on camera specially when someone like or sold what items I have show, I hope this will help for me to have a job here online
I'm a sale representative with experience of selling phones & plans to the one of popular telecommunication in United States and Canada. If you were looking for representative who can gain the trust of client and be a loyal to your company- I can definitely help!
I'm experienced in Alorica and Sitel as Sale and Care Representative.
Using good communication skills, I can able to provide great service to the client while gaining their trust.
I am a loyal type of person and I'm willing to work for 1 client at the time.
GENERAL VIRTUAL ASSISTANT/ EXECUTIVE VIRTUAL ASSISTANT MALABON CITY, PHILIPPINES 639554713357
PROFILE
Seasoned Customer Service Associate with over 2 years of experience providing optimal
assistance to companies so they can focus on overall business goals. Bringing forth
exceptional customer service skills with an ability to communicate effectively to give the
best assistance to clients specifically their payment or billing concerns
Dependable elementary teacher with 8+ years expertise supervising and nurturing school-aged children. Seeking to leverage skills with child development and parent satisfaction.
As an educator, I have a privilege to work with students and teachers in a primary level. Currently, I am teaching second grade students and acts as a school registrar. I have been able to create academically engaging learning experiences through an environment that fosters creativity, curiosity, and kindness. I have been committed to sharing my passion for learning.
As a sales associate with over 7 years of experience, I have the knowledge on how to
professionally assist customers with their needs from suggesting items, to taking orders,
creating sales documents, and processing their purchase. Being in the said industry I developed my patience in handling customers and my ability to handle stress and time management.
Expertise
Organizing Documents
Responding to emails and calls
Assisting customer in their needs
Processing orders
Having good relationship to others
Maintaining records
Language
English
Tagalog
Objective
To share my knowledge and experience as well and to help a company for new ideas with the success of
company
To become employee that will provides quality of service that will give high satisfaction to my
employer
OBJECTIVE:
Seeking a position as sales associate where I may use my dedicated sales experience and outstanding
communication skills to assist in achieving the company sales objective. Strong persuasive skills
together with high energy levels and an enthusiastic approach to customer service ensure the
achievement of performance expectation and a positive shopping environment.
Objective:
To engage in a challenging environment that would provide me with maximum opportunities for
personality enhancement and development, and to contribute to the continuous growth of the company.
Summary of Qualifications:
Passionate and motivated in whatever I choose to do. Good communicating skills and know how to
handle different kinds of people in the work place. I can work independently or with cooperation of
others effectively.
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Outbound Sales
