A passionate self-learning freelancer whose work ranges from Data Analysis, Online Payment Processong, Creative Writing and Ghostwriitng. A fast learner and serious about my craft. I strive for career opportunities that encourage learning and growth. I am Hardworking, Compassionate, Effective, Introspective, Honest and Loyal.
Good day everyone, I worked as a call center agent for almost a year. I'm handling different customers everyday, answering calls and assist them with their concerns. The the type of account assigned to me is Telecommunications Account. I assist customers by providing exact information regarding with their bills, payments, account management, updating of their informations, troubleshooting devices (different brands with latest versions of software). Throughout my employment I've learned so many things that improved myself as an individual. I've also acquired techniques and new skills that I can apply for my future career. I decided to leave...
OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
SKILLS
Computer Literate, Troubleshooting, MS Office
WORK EXPERIENCE
Payment Specialist | Fraud Risk Control | Csr
EDUCATION
Graduated with a Bachelor's degree in Computer Science
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
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Payment Processing
