Hire the best Phone Support Agents in Alabama

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$31 hourly
Michael H.
- 4.8/5
- (387 jobs)
FAST ACCURATE DRAFTING OF PERSONAL INJURY DEMAND LETTERS I specialize in the fast and accurate drafting of Personal Injury Demand Letters and Chronological that effectively communicate the severity of your client’s injuries and property damages. The result is a demand letter that encourages fast case settlement. This is what you and your Client get for your money. A review of your client’s medical records; A review of your client’s medical bills; A review of the accident report or other documentation of the incident; Legal research re: if the law applicable to your case; The drafting of the Demand Letter Exhibits must be provided by you and your client The Demand Letter may include (at You and Your Client's request) discussion of: The Insurance Adjusters Contact Section; The Description of Collision Section; The Initial Symptoms Section; The Initial Treatment Section; The Substantive Treatment Section; The Causation Section; The Reasonableness of Treatment Section; The Economic Damages Section; The Long Term Effects of Diagnosed Injury Section; The Non-Economic Damages Section; and The Demand Section (amount of the demand as determined by you and your client) Sections Are Added or Deleted Upon You Or Your Client's Request. The Demand Letters are/will bill at a flat rate based on the amount of your client’s medical bills as follows: $150.00 for demands involving medical bills up to $20,000; $175.00 for medical bills between $20,001 and $50,000; and $200.00 for medical bills over $50,000. Over 23 years of experience: Paralegal, Legal Assistant, and Legal Researcher. My strengths in the legal field are; attention to detail, file management, research using databases such as Lexis Nexis and West Law, etc., analyzing, editing, and composing documents. And over 20 years of providing services online as a Virtual Assistant. Over 16 years experience as a Private Detective and Operations Manager; Security and Loss Prevention. My strengths as a manager are in screening, recruiting, hiring, training, managing, and maintaining a high level of employee production and performance while maintaining or exceeding a monthly corporate set P&L. Below please find a listing of some of the services that I provide: Legal Research and Writings Marketing Research Competitive Research Business Research General Research Prior Art Research Real Estate Research Draft and answers litigation (court) documents: Complaints Oppositions Requests Interrogatories Contracts and Agreements Independent Contractors Agreement Non-Disclosure Agreements Sales Rep Contracts Employment Agreements Distributor Agreements Confidentiality Agreements Technology Agreements Lease Agreements Warranty Deeds Grant Deeds Quit Claim Deeds MOU Divorce Documents Foreclosure litigation assistance Draft demand letters Customer Service Management Retail Merchant Credit Restoration Judgment Recovery Inside Sales/Customer Support Sales Processing Quality assurance calls Personal Assistant Document Conversion (PDF to Word) (Word to PDF Title Act Review & Summary To name a few! Computer skills in Windows 5/98/2000/XP/Vista, Internet, Needles, ProLaw, Abacus, Microsoft Office, Corel 8, CRM, PDF to Word Conversion, Lexis Nexis, West Law, LexisOne, Claris Works, Word-Perfect, and other software applications. PROFESSIONAL REMOTE SERVICE SPECIALIST

Phone Support
Telemarketing Script
Call Center Management
English
Customer Service
Phone Communication
Customer Support
Legal Assistance
Virtual Assistance
Legal Research
Microsoft Word
File Documentation
Draft Documentation
Customer Satisfaction
Contract Drafting
$15 hourly
Wade D.
- 4.6/5
- (16 jobs)
I'm a dedicated customer service expert with 4+ years experience on Upwork and other platforms. I know how to understand customer needs and provide effective solutions. I always aim to deliver top-notch care by listening carefully, following company guidelines, and finding win-win solutions. I'm known for staying friendly and professional even in tough situations, and I'm driven to make every customer interaction a success. I've worked with many different CRM platforms and have done all kinds of customer service jobs, from online sales to being an online receptionist for a yoga studio. Want to know more, feel free to reach out and I will be more than happy to help you and your company.

Phone Support
Communications
Order Fulfillment
Data Entry
Customer Service
Technical Support
Microsoft Office
Problem Solving
Critical Thinking Skills
Resolves Conflict
Order Processing
Business with 10-99 Employees
Zendesk
$19 hourly
Jessica P.
- 5.0/5
- (15 jobs)
Experienced And Driven Accounting/Health Coordinator/Logo Designing with knowledge in IT. Plenty more skills. Contact me to get to know me more!

Phone Support
Job Costing
Purchase Orders
Logo Design
Life Insurance
IT Support
Invoicing
Notarization
Microsoft Outlook
Microsoft Excel
Accounts Payable
Accounts Receivable
$25 hourly
Zynique P.
- 4.9/5
- (38 jobs)
Accomplished Project Administrator and Freelancer who has aided 10+ clients spanning over 15 years. This includes key project initiatives from CEOs and other top executives to minor tasks that require routine daily objectives. With my education and extensive background as a researcher, I have become an expert level evaluator in information research. and have been recognized for my effective communication skills. Below are a few of my top key strengths and attributes. • Manage projects and complex calendars simultaneously for efficient time management. • Coordinate event planning initiatives that included nonprofit organizations. • Prepare well-researched and time-sensitive documents for effective decision making. • Thorough and accurate processing of timesheets and invoices. • Reduce client’s workload by 15-30% through email filtering, research, and data review. • Proficient user of MS Office (Word, Excel, PowerPoint), and Google platform.

Phone Support
Customer Service
Customer Support
Management Skills
Administrative Support
Typing
Microsoft Word
Email Communication
Phone Communication
File Management
Data Entry
Google Workspace
$13 hourly
Chelsea E.
- 2.9/5
- (6 jobs)
I have over eight years of customer service experience, where I learned valuable communication and people skills. I build relationships easily and always put the customer first. I always listen actively and attentively to ensure customers know I care about their issues and/or concerns. I respond in a timely manner via email or telephone support. I have excellent training in conflict resolution and can usually diffuse a situation easily.

Phone Support
Lead Generation
Data Entry
Customer Support
Multitasking
File Management
Customer Satisfaction
Email Support
Administrative Support
Google
Appointment Scheduling
Scheduling
Phone Communication
Customer Service
Virtual Assistance
$23 hourly
Wendy R.
- 5.0/5
- (2 jobs)
Experienced receptionist. I am licensed in Georgia as Property and Casualty Insurance agent. I have been working in various professional environments for 4 years. Including County Commission, bank teller, and insurance agent. I am actively working remote. I am excited and motivated to utilize my experience in the field. My skills include: •scheduling •customer service •customer satisfaction •Typing •social media •extremely organized •attention to detail •CRM •writing • excellent communication •planning •flexible •familiar with professional speaking and environment •confidentiality •proofreading and editing •quality assurance •team building and managing •working with multiple screens •research •meeting deadlines I look forward to working new projects and obtaining new skills.

Phone Support
Account Management
Customer Satisfaction
Customer Service
Insurance Consulting
Insurance
Salesforce CRM
Online Chat Support
Email Support
$15 hourly
Tasha H.
- 5.0/5
- (0 jobs)
I am an experienced administrative assistant, with knowledge in legal terminology. I have taken courses in phone etiquette, dealing with difficult scenarios within customer service. I have almost 8 years of administrative office experience.

Phone Support
Customer Service
Computer Skills
Receptionist Skills
Scheduling
Microsoft PowerPoint
Microsoft Excel
$30 hourly
Jamie C.
- 0.0/5
- (0 jobs)
I have worked in financial support services for 10+ years. Completely running 2 state programs proficiently, with no help, or a back-up. Multi-tasking with accuracy. I regularly have deadlines to meet and am required to research and verify information before accurately entering data. I have a long list of responsibilities and experiences. I process applications, set appointments, conduct interviews, discuss child support and JOBS requirements, collect required verifications, verify all points of eligibility, verify current/past income/employment through The Work Number or the employer, verify unemployment, and verify SSA/SSI status and/or payments. I approve/deny applications. I assist clients in finding and maintaining employment, assist clients in deciding on a career path and going back to school or joining the workforce. I provide PART services for clothing and hygiene, DAYC services for daycare, TRAN services for mileage reimbursements, CARR services for car maintenance and repairs, complete W9s, recertifications, and reassessments. I file claims and issue special payments when necessary, as well as update geographical information, etc. All information is also uploaded online along with narratives to provide detail accounts of all actions and communications on cases. My current clients are poverty stricken. However, previous job experiences have allowed me to interview client's personal and business values greater than $1 million in assets both within their business and personally.

Phone Support
Company Research
Remote Connection Support
Administrative Support
Technical Support
Customer Support
Email Support
Child Support
IT Support
Customer Experience Research
Email
Academic Research
Project Management
Market Research
Data Entry
$25 hourly
Madison C.
- 0.0/5
- (0 jobs)
I am a reliable and organized professional with experience in both reception and clerical duties, offering strong customer service, communication, and multitasking abilities to ensure efficient office operations.

Phone Support
General Transcription
Receptionist Skills
Data Entry
$20 hourly
Savanah S.
- 0.0/5
- (0 jobs)
I’m a customer service professional with a passion for providing real-life & virtual assistance to clients by helping them reach their goals, no matter how big or small.

Phone Support
Typing
Logo Design
Template Design
Canva
Office Management
Bookkeeping
Customer Relationship Management
Customer Experience
Customer Service
Journalism
Sales
Communication Etiquette
Writing
Virtual Assistance
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