Hire the best Phone Support Agents in Alberta

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$7 hourly
Ahmad Raza W.
- 4.9/5
- (7 jobs)
My name is Ahmad Raza Warraich. I'm from Canada, I have 3 years of experience as a customer service agent, ▶︎ 𝗪𝗛𝗔𝗧 𝗜 𝗗𝗢 I help clients (like you) to get their highly targeted B2B leads for Outreach, Sales Pipeline, Cold Email, and Marketing Campaigns. Also, I do help busy professionals and small & and medium business owners who are struggling to get sales and don't know how to get high-quality leads and the exact process. So, if you're getting frustrated spending money on old/bad leads and falling down marketing reputation, I want you to take 1 more challenge and see the result instead. I worked with 50+ small & and medium business owners and successfully transformed their businesses by providing high-quality leads. Happy to see some case studies? DM me NOW! ▶︎ 𝗪𝗛𝗢 𝗔𝗠 𝗜 Meet Ahmad, your dedicated expert on Upwork for everything from B2B Lead Generation, LinkedIn Prospecting, Email List Building, Data Mining, Data Scraping, to Web Research. I leverage premier tools like LinkedIn Sales Navigator, Hunter.io, Snov.io, ZoomInfo, and more to ensure precise data gathering. Whether you're after Contact List Building, Email Validation, Data Enrichment, or CRM Data Quality Checks – I've got you covered. Plus, let's not forget the comprehensive Email Outreach assistance I provide. 💡 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 & 𝐒𝐎𝐋𝐔𝐓𝐈𝐎𝐍𝐒 📈 B2B Lead Generation: Crafting quality lead strategies tailored to your industry and audience. 🔍 Web & LinkedIn Research: Harnessing platforms to fetch the most actionable data. 📝 Prospect & List Building: Curating lists that convert and resonate with your objectives. 📊 Data Mining & Enrichment: Deep diving into data pools to extract and refine valuable insights. ✉️ Email Validation & Outreach: Ensuring your outreach lands with accuracy and effect. 🔎 𝐖𝐇𝐀𝐓 𝐌𝐀𝐊𝐄𝐒 𝐌𝐄 𝐔𝐍𝐈𝐐𝐔𝐄 🎯 Precision in curating and updating client databases, maintaining CRM systems like Monday, Pipedrive, Salesforce, and Zoho. 📚 Proficiency with tools like LinkedIn Sales Navigator, Name2Email, Hunter.io, Snov.io, RocketReach, and Lusha. 🌐 Mastery in extracting data from directories including Yellow Pages, ZoomInfo, Crunchbase, Apollo.io, and more. 💼 Flexibility in handling data through MS Office, Google Suite, and diverse CMS. 👍𝐂𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 - Witness a stellar email bounce rate of less than 2% alongside guaranteed 100% data accuracy. Intrigued? Let's talk samples. 📞 𝗥𝗘𝗔𝗗𝗬 𝗧𝗢 𝗧𝗔𝗟𝗞? Reach out to me directly.

Phone Support
Troubleshooting
Client Management
Email Communication
Virtual Assistance
Executive Support
Administrative Support
Customer Support
System Administration
Receptionist Skills
Server
Cold Calling
Telemarketing
Customer Service
Order Tracking
$15 hourly
Francisca S.
- 3.9/5
- (9 jobs)
I have been working as an Appointment Setter for 2 years. I am passionate about learning new things and new skills. I have developed strong skillset including multitasking. I am eager to use this in a small or more significant working environment. What I do is contact potential customers or leads to explain the products/services that the company offers. Collect and verify customer information and ensure the accuracy of the information from the customer. I have completed multiple task meeting all expectations involving different software. For instances, MS office, Google, Spreed sheets, Calendly, Google documents, Ring Central, Go hight Level, Genesys, and Zoom. I can assure you of my proficiency and willingness to learn new things. To carry out those learnings with high good moral standards and good ethical work ethics.

Phone Support
Sales
Cold Calling
B2B Marketing
Executive Support
Telemarketing
Lead Generation
Customer Service
Outbound Sales
Google
Data Entry
$40 hourly
Abby P.
- 5.0/5
- (3 jobs)
Hello! Are you a Solopreneur/Small Business that is overwhelmed with the plethora of tasks that it takes to keep up with your business/passion? Let me help - I’m equal parts creative and organized. Working with startups & smaller businesses has given me years of experience in streamlining processes and establishing best practices - to scale a business, it’s imperative to get essential processes right every time. My small business experience was with a single company working in a variety of positions, including process improvement, employee onboarding/training, investor presentations, business analysis, and software system setup/administration. The last 4 years of my professional career have been remote. I’m confident in my ability to remain professional, communicative, and prompt in such a setting. I thrive when learning new business models, systems, and adapting to changing environments. Innovation is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points. I excel at identifying ways I can assist and/or streamline the parts of your business that you loathe so that you can focus on the areas that energize you & move your business forward. If you are ready to let go of doing it all yourself. Let’s talk!

Phone Support
Data Entry
Process Improvement
Client Management
Web Development
Microsoft Office
Email Marketing
Google Workspace
Slack
Salesforce
Email Communication
Customer Onboarding
Meeting Notes
$18 hourly
Rick Reian D.
- 5.0/5
- (24 jobs)
I specialize in property management, particularly for short-term rental properties. I have a background supporting accommodations from Australia, the United Kingdom, and different States from the US such as California and Hawaii. I also have had the opportunity to be an Executive Assistant for a CEO from a US start-up company. I have been working in the customer service industry for more than 10 years. These are from BPO/call center, hospitality, and property management industries. I can always work as an agent but have had experience leading a team as an Assistant Manager or a Supervisor. I worked remotely as a customer service agent for a food ordering system and was eventually promoted to assistant manager. I've also had a background with tech support assisting callers in setting up modems/routers or resolving issues with internet connection for a telecom company. Short Stay Rental Manager / Property Management Booking, Reservation, and Property Rental Assistant/Executive * Handle inquiries regarding bookings of a property * Calendar management * Ensure all booking channels are updated for the booking * Coordinate with other departments such as Housekeeping or Maintenance team * Process or follow up payment * Send a welcome email to arriving guests * Rent Reminder & Delinquent Tenant Communication * Appfolio, PropertyMe, Dialpad, Callhippo, Xero, Asana * Airbnb, booking.com, Eviivo, VRBO/Homeaway, Spain-Holiday, Rentalia, Wimdu * Onerooftop, Guesty, Rentals United, Vreasy, Ciirus Virtual/Executive Assistant * Research * Report and Presentations * Email Support * Coordinate with vendors and affiliates Customer Service * Phone Support * Email * Sales follow-up and confirmation * Retention

Phone Support
Customer Support
Customer Service
Administrative Support
Adobe Photoshop
Email Communication
$25 hourly
Mitzi Vera E.
- 4.4/5
- (5 jobs)
I bring robust project management, customer service, and administrative skills refined over 10+ years of experience. My specialized talents in Agile coordination, data analysis, and Microsoft Excel offer immense value. Review my credentials and see how I can expertly meet your needs. ✅ Project Management 📆 - Seamlessly coordinate cross-functional teams and complex projects using Agile methodology - Specializes in delivering projects on time and within budget through stellar organization, efficiency, and communication ✅ Customer Service 💬 - 10 years of experience providing award-winning customer service and support across email, chat, and phone - Expert in customer retention - repeatedly praised by clients and managers for exceeding expectations ✅ Data Entry & Management 💽 - A meticulous eye for detail ensures accurate, complete data recording and analysis - Skilled at organizing large, complex databases for efficient reporting and insights ✅ Administrative Tasks 💼 - Juggle multiple priorities to streamline calendars, presentations, social media, and Inboxes - Specialize in administrative systems that optimize productivity and efficiency ✅ Microsoft Excel & Google Sheets 📊 - Transform data into insights through pivot tables, formulas, filtering, and visualization - Advanced skills in data analysis, summarization, and dynamic reporting ✅ Typing ⌨️ - 96 WPM skill with 100% accuracy This is just a sample of what I offer. Let's connect to explore how I can uniquely meet your needs! Can't wait to partner with you! 🤝

Phone Support
Sales Lead Lists
CRM Software
General Transcription
ERP Software
Data Entry
Google Docs
Daily Deposits
Typing
Calendar Management
Administrative Support
Data Analysis
Order Management
Phone Communication
Customer Satisfaction
Customer Care
Leadership Skills
Project Management Office
Project Management
Microsoft Excel
Online Chat Support
Email Support
Agile Project Management
$15 hourly
Genesis Faith D.
- 0.0/5
- (1 job)
Summary Reliable and detail-oriented Virtual Assistant with experience in admin support and design. Here to help make your day easier and your workflow smoother.

Phone Support
Graphic Design
Canva
Receptionist Skills
Invoicing
Social Media Engagement
Administrative Support
Appointment Scheduling
Email Management
Calendar Management
Data Entry
$10 hourly
Shawna L.
- 4.0/5
- (7 jobs)
As a highly skilled and experienced virtual assistant, personal assistant, and customer support professional, I offer a unique set of skills and expertise that can greatly benefit your business. Hiring me as your virtual assistant/personal assistant/customer support would provide your business with a dedicated and reliable professional who can efficiently handle a wide range of tasks. With my strong organizational skills and attention to detail, I can ensure that all administrative tasks are completed accurately and on time. From managing calendars and scheduling appointments to handling customer inquiries and resolving issues, I have the ability to multitask and prioritize effectively. In terms of customer support, I understand the importance of providing exceptional service to your clients. I have a proven track record of delivering outstanding customer support, resolving issues promptly, and maintaining positive relationships. I am skilled in using various customer support tools and have the ability to empathize with customers and find effective solutions. By hiring me, you can be confident that your customers will receive the best possible support, leading to increased customer satisfaction and loyalty. Furthermore, I am proficient in various software and tools commonly used in virtual assistance and customer support roles. This includes proficiency in Microsoft Office, project management software, and CRM systems. I am also a fast learner and can quickly adapt to new technologies and systems. Overall, hiring me as your virtual assistant/personal assistant/customer support would bring a reliable, efficient, and customer-centric professional to your business. With my strong organizational skills, attention to detail, and ability to handle administrative tasks and provide exceptional customer support, I can contribute to the growth and success of your business.

Phone Support
CRM Software
Ecommerce
Project Management
Administrative Support
SEO Keyword Research
Typing
Virtual Assistance
Data Entry
Email Communication
Customer Support
Scheduling
Management Skills
Order Tracking
Online Chat Support
$16 hourly
Rajni K.
- 0.0/5
- (0 jobs)
With over 15 years of experience in administrative support, office management, and customer service, I specialize in keeping operations smooth, organized, and efficient. I’ve worked with executives, educators, healthcare teams, and corporate managers to streamline workflows, coordinate logistics, and deliver top-tier client service. Here’s what I can help you with: Virtual assistance and executive support Data entry, document formatting, and calendar management Customer communication (phone, email, chat) Procurement and vendor coordination Travel bookings, scheduling, and meeting organization Budget tracking, invoicing, and basic bookkeeping Medical admin support and compliance documentation Proofreading and report creation I’m reliable, detail-oriented, and tech-savvy (MS Office, SAP, ERP, and Google Workspace). Whether you need a dependable virtual assistant or a sharp administrative pro, I’m ready to support your goals—accurately and on time. Let’s connect and make your workflow stress-free!

Phone Support
File Management
Typing
Customer Service
Calendar Management
Invoicing
Order Processing
Task Coordination
Logistics Coordination
Administrative Support
Email
Excel Formula
Virtual Assistance
Data Entry
$20 hourly
Pooja S.
- 5.0/5
- (3 jobs)
My goal is to provide superior web research, administrative support & customer support. I possess approx 20 years of experience in various domains; varying from Software Teaching, Administration, Data Processing, Quality Control (Website Testing, Reports, Cross Tabs, Data Map & Dataset Checking), Internet Research, Virtual Admin Support, YouTube Video Mixing & Editing. This includes 8 years experience in the capacity of Business Development, 3 years of experience in Market Research Company in the capacity of QA Manager and 1-year experience as a freelancer providing varied services to the providers on Odesk (now Upwork). From January 2009 - August 2009, used to create Squidoo Lenses for a client from Singapore outside Odesk (now Upwork). Worked on different assignments for an Australian Client on ODESK (now Upwork) with more than 450 hours. I'm a very detail-oriented person with a passion to provide 100% error free result. I’m highly motivated with strong work ethics and good communication skills. Flexible and eager to assume additional responsibilities, I absorb and utilize new information and procedures readily. I function well independently, yet accept teamwork and directions graciously. Confident that I would make contributions from day one through hard work and excellent performance. If I can provide you with any further information on my background and qualifications, please let me know.

Phone Support
Customer Service
Manual Testing
SEO Keyword Research
Administrative Support
Business Development
Data Entry
$25 hourly
Kevin K.
- 0.0/5
- (0 jobs)
A dependable and customer-focused support agent with strong communication skills and a passion for helping others. Experienced in resolving inquiries, managing complaints, and providing product information across phone, email, and chat. Committed to delivering exceptional service, building positive relationships, and ensuring customer satisfaction in every interaction.

Phone Support
Communication Etiquette
Communication Skills
Troubleshooting
Transferring Phone Calls
Data Entry
Typing
Problem Solving
Computer Skills
$25 hourly
Annie C.
- 0.0/5
- (0 jobs)
Having taken time to grow our family to a family of 6, I am excited to re-enter the professional world with refreshed perspectives and a renewed sense of purpose.

Phone Support
Communication Skills
Filing
Microsoft Word
Data Entry
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