Hire the best Phone Support Agents in Cali, CO

Check out Phone Support Agents in Cali, CO with the skills you need for your next job.
  • $10 hourly
    I am a Native English and Spanish speaker with 5 years+ of experience in customer service, virtual assistance and sales. The tasks in my previous jobs included answering emails, texts, phone calls, providing information about specific products and/or services, and keeping a good QA score (Quality Assurance). I learn and adapt quickly. I managed clients banking info and would process and update payments as well as payment plans, and had access to all their private information. I've been in multiple call centers, such as Sitel, an international call center. I have experience with basic software and many different CRM platforms. I can maintain a professional and positive attitude when faced with any type of customer or difficult situation, I have a good PC with 20 mbs of wifi, typing speed is 55 WPM, upload speed is 4.69mbs download speed is 24.49mbs. Feel free to reach out and ask me anything.
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    Customer Relationship Management
    Email Communication
    Customer Service
    Online Chat Support
    Microsoft Word
    Microsoft Excel
  • $8 hourly
    Excellent teamwork and leadership, empathy and diligence when executing tasks. Efficient performance and ability to multitask. Management of office tools. Easy adaptation to changes, skills translating and writing emails, finding new opportunities, providing excellent customer service, and sales with great results
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    Google Workspace
    Translation
    Email Communication
    Inventory Report
    Customer Service
    Online Chat Support
  • $15 hourly
    Hola, Claro que deseo trabajar contigo. Soy eficaz con mi tiempo y organización. Algunos de mis servicios son: - Ventas y atención al cliente - Coordinar, organizar y planificar - Asistencia de administración - Investigación online - Diseño en Canva - Redacción y corrección de procedimientos. - Gestionar correos - Seleccionar personal competente para capacitaciones y auditorías - Generación de contactos - Data Entry Habilidades: - Autonoma - Proactiva - Autoaprendizaje - Eficacia en la gestión del tiempo y organización - Comunicación asertiva - Inglés B1 - Capacidad resolutiva - Cuidado al detalle Estas habilidades me han llevado a escalar dentro de una organización; por ejemplo: inicié trabajando como Asistente Comercial, y unos tres meses después fui nombrada como Directora Comercial. Cargo en el que estuve durante 6 años. Puedo ofrecer eficacia en cualquier asignación que se me dé.
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    Sales
    Administrative Support
    Virtual Assistance
    Email Support
    Microsoft PowerPoint
    Google Forms
    Google Calendar
    Procedure Manual
    Canva
    Data Entry
    Accuracy Verification
    SEO Writing
  • $12 hourly
    My approach is focused on finding practical and effective solutions to challenges, I'm always attentive to opportunities for improvement in the company's internal processes. I excel in managing schedules, handling correspondence, conducting research, and optimizing processes. I am dedicated to delivering exceptional customer service and ensuring a seamless experience for your clients. With a background in customer service, virtual assistance, sales, and engineering, I bring a versatile skill set to support your business effectively. It is vital for me to work in places that challenge me and allows me constant professional growth.
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    Data Entry
    Server
    Online Chat Support
    Customer Service
    Virtual Assistance
    English
    Email Support
    Typing
    Administrative Support
    Customer Support
  • $20 hourly
    Spanish is my native language and I research everything I don't know how to do until I learn it. I can perform administrative tasks, provide excellent customer service, and write content in Spanish: letters, and e-mail, among many other things. I also have weekly availability of 8 hours for starting because I am working in my Company still, but that isn´t a problem because I can work after my job including Saturdays. I have extensive experience in the administrative area, having worked for more than 20 years in the public sector, where I have gained knowledge of many administrative and contractual processes. Now I would like to work remotely and continue to deliver my knowledge.
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    English to Spanish Translation
    Spanish
    Public Affairs
    Administrative Support
    Virtual Assistance
    Content Rewriting
    Microsoft Office
    LinkedIn Profile
    Drafting
    Writing
    Transaction Data Entry
    Zoom Video Conferencing
    General Transcription
  • $10 hourly
    PROFESSIONAL RESUME I am an expert woman in the sales area, occupying the first sales positions in the companies for which I have worked, giving me the experience to take on any The professional challenge, I consider myself an enterprising, capable, responsible, punctual person, with excellent quality human, easy to express good ideas and productive, proactive. APTITUDES * Finance * Sales project management * Short Sales and Foreclosure Expert * The commercial ability for sales and great persuasiveness * Sales of products and services * Sales promotions and management Able to guarantee the best service at all times. With knowledge of customer service and group leadership, I can offer solvent management in each situation and promote teamwork with positive results. As a professional with a degree in administration and finance, I always dedicate the Objectives set.
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    Administrate
    Business Presentation
    Telephone
    Sales
    Construction Document Preparation
    Language Interpretation
    Specifications
    Customer Service
    Server
    Smartphone
    Business Management
    Finance
    Customer Support
  • $6 hourly
    Hola! Soy Adriana, asistente virtual enfocada en marketing con más de 5 años de experiencia en tareas administrativas, atención al cliente, Canva, capcut y chatgpt. Mi objetivo es encargarme de todo el trabajo administrativo y ayudarte con tu estrategia de marketing para que puedas incrementar tus ventas. Algunos de mis logros destacables como asistente virtual son: ✅Incrementar la productividad de mis clientes en un 90% con un adecuado Manejo de su agenda, y buen reporte de información ✅Aumentar el 50% de interacciones en redes sociales publicando mas de 30 posts semanales con estrategias de neuromarketing. Que te puedo ofrecer? ✅Gestión administrativa ✅Manejo de agenda, zoom, meet, google calendar, outlook ✅Gestion de correos ✅Creación de contenido, diseñar posts de Instagram, reels, editar videos de youtube y manejar tus redes sociales. ✅Atencion al cliente en redes sociales ✅ diseño en Canva y Capcut ✅Microsoft Office ( Excel, word, power point) ✅Chat GPT para optimizar procesos y brainstorming. Y mucho más! Si buscas una asistente virtual dispuesta a ahorrarte tiempo y ayudarte a cumplir tus metas, por favor escríbeme un mensaje y discutamos tu proyecto.
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    Customer Analysis
    Personal Administration
    Spanish
    Data Entry
    Scheduling
    Transcript
    Google Workspace
    Social Media Management
    Content Creation
    ChatGPT
    Copyright
    Canva
    A2Billing
  • $5 hourly
    I am a dedicated Business Administration student with a passion for combining academic knowledge with practical experience. With over four years in the customer service field, including two years in a supervisory role, I have honed my skills in leadership, problem-solving, and ensuring exceptional customer experiences. Fluent in both English and Spanish, my bilingual proficiency enhances my ability to connect with diverse audiences. This skill is particularly valuable for companies seeking versatile team members who can cater to a broader range of clientele. As a student of business administration, I am equipped with a strong foundation in business principles, strategic planning, and organizational management. I am eager to apply this knowledge to a dynamic professional environment, and I am particularly interested in roles such as secretary, supervisor, translator, and customer service. What sets me apart is my adaptability. I thrive in fast-paced, changing environments and welcome new challenges. My diverse skill set, combined with a commitment to excellence, makes me an ideal candidate for roles that demand versatility and a proactive approach. I am excited about the opportunity to contribute my skills to a forward-thinking company and am confident that my unique blend of academic knowledge, customer service experience, language proficiency, and adaptability positions me as a valuable asset to your team.
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    Virtual Assistance
    Kustomer
    Customer Experience
    Microsoft Power BI
    Technical Support
    Customer Support
    Customer Satisfaction
    Customer Service
    HubSpot
    Email Support
    Customer Service Training
    Online Chat Support
    Team Management
    Zendesk
  • $5 hourly
    🥇I am a virtual assistant and I specialize in: ✅Calendar and Agenda Management: Efficient organization of appointments, meetings and events. ✅Email Management: Inbox maintenance, basic responses and message filtering. ✅Research and Data Collection: Internet search, information collection (Copywriting) and report preparation. ✅Document Management: Creation, editing and organization of documents in Microsoft Office and Google Docs, Microsoft Excel, Google Sheets. ✅Customer Service: Quick and professional responses to inquiries, request tracking and problem resolution. ✅General Administrative Support: Assistance with various administrative tasks as needed, such as photo editing or presentations with Canva, or application of your choice. ✅Video Editing: My experience as a theater and dubbing actor, you will find a plus in my profile, to give life to your videos or characters that you have in mind to work hand in hand and be a right hand in the desired project. 🚀Together we will reduce the time you spend on a task that is difficult for you or on tasks that add little value to your business and absorb a lot of time, my previously indicated skills with them I can help you save time and money, and you could do another activity, while I take care of the tasks that do not allow you to move forward. We will do the following: 📚 You will give me instructions on the way of working, project requirements, project goals and delivery time, whether complete or by milestones. 📊 We will develop proposals or work models to guide strategic decisions and safely plan the protected future. 💡 We will design a winning fundraising strategy to triple your chances of raising money with the tasks that would be supporting you. You will be able to: ✅ Have a business coordinator service and management of administrative and process processes ✅ You will stop worrying about basic tasks that take time and affect your numbers. ✅ We drastically shorten the time needed to raise capital and more time for you.
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    Personal Blog
    Google Docs
    Personal Administration
    Email Communication
    Administrative Support
    Data Entry
    Copy & Paste
    Spanish to English Translation
    Telemedicine
    Medical Transcription
    Medical Interpretation
  • $20 hourly
    I am Valen Godoy, a dedicated professional with a rich background in language and technology. My journey in mastering the English language has led me to achieve a high level of proficiency, earning a C1 certification. This foundation has allowed me to pursue a successful career as a translator and interpreter, helping people communicate and understand each other across linguistic and cultural divides.In addition to my linguistic capabilities, I have also thrived as an English teacher, sharing my knowledge and passion for the language with students of all ages and backgrounds. My teaching methods are characterized by a deep understanding of language acquisition, combined with an engaging and supportive approach.Beyond the realm of language, I am highly skilled in telephony and computing. With extensive knowledge of mobile technology and personal computing, I have provided invaluable assistance and solutions in these areas, helping individuals and businesses navigate the rapidly evolving tech landscape.My multifaceted expertise and commitment to excellence make me a valuable asset in any endeavor I undertake.
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    Telephone System
    Language Interpretation
    Translation
    Teaching
  • $5 hourly
    For several years I worked in customer/patient care, achieving customer satisfaction and generating security. I have a facility for active communication, handling and tracking of records and orders.
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    Order Tracking
    Communication Etiquette
    Online Chat Support
    Customer Satisfaction
    Interpersonal Skills
    General Transcription
    Customer Support
    Latin American Spanish Accent
    Customer Service
    Native Fluency
    Colombian Spanish Dialect
    Data Entry
    Virtual Assistance
    Spanish
  • $10 hourly
    Industrial Engineer, bilingual, with over 10 years of experience in national, multinational companies and startups, having expertise in SaaS and Faas, managing areas such as customer support and financial area, Strong knowledge in advanced Excel, Pivot Table, google Sheets, Stripe, AWS Quicksight, CONCUR, SAP ERP, Zendesk, Jira, slack, Microsoft Office and Monday Board (Project Management). Skills in customer service, good team player, detail-oriented, analytical, strong and clear written and verbal communication, self-motivated, proactive, technical support capability highly regarded, problem-solving, ability to manage time effectively, and critical-thinking abilities.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Email Communication
    Administrative Support
    Bookkeeping
    Data Entry
    Accounts Receivable
    Account Reconciliation
    Microsoft Excel
    Customer Support
    Online Chat Support
    Zendesk
    Inbound Inquiry
    English
  • $9 hourly
    I consider myself a Customer Success Manager, I have professionalism, organizational excellence and motivation. With 4 years of experience, committed to the success of the project and team collaboration, I strive to overcome the proposed objectives. Dedicated to continuous professional development, my goal is to merge knowledge and promote progress in sales and customer service. Anxious to face challenges, I am passionate about contributing to the development of projects within dynamic work teams."
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    Cold Calling
    Customer Service
    Customer Experience
    Email Communication
    Typing
    Finance & Accounting
  • $6 hourly
    Make customer service the most rewarding thing for your company. With my 14 years of experience in the commercial area, and my excellent command of Spanish as my native language, I have achieved that my service and attention bring one client after another, since my focus is to treat others as I wish they do with me. I have experience in programs such as: * SALESFORCE * CRM * SAP Which will bring a benefit to your needs and I will make the relationship between customer and employee satisfactory.
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    Customer Satisfaction
    Salesforce CRM
    Spanish
    SAP CRM
    Social Customer Service
    Communications
    Administrative Support
    Email Communication
    CRM Development
    Colombian Spanish Dialect
    Data Entry
    Customer Service
    Virtual Assistance
  • $13 hourly
    Soy una persona con habilidades para la atención al cliente, apoyo a los usuarios, con habilidad para la organización y jerarquización en tiempos y actividades a desempeñar. Competente en las habilidades comunicativas como lectura, escritura, transcripciones. Habilidades comunicativas con los usuarios Experiencia en atención al cliente Habilidad para la organización de horarios, actividades Experiencia en el acompañamiento y direccionamiento ante las inquietudes de los usuarios Experiencia y conocimiento en ciencias de la salud
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    Email Support
    Receptionist Skills
    General Transcription
    Medical Transcription
    Phone Communication
    Email Communication
    Health Science
    Healthcare
    Copywriting
    Medical Report
    Medical Writing
    Medical Narration
    Administrative Support
    Virtual Assistance
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