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Hire the best Phone Support Agents in Medellin, CO

Check out Phone Support Agents in Medellin, CO with the skills you need for your next job.
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  • $12 hourly

    • 5.0/5
    • (9 jobs)
    More than five years of experience achieving clients' satisfaction, developing optimization strategies, and maintaining the satisfaction of your customers' expectations. I am very detailed and independent as a virtual assistant and customer support specialist. I will always perform tasks assigned to me in the best possible manner. I have excellent organizational skills. I am a tech-savvy, self-taught person who is always ready to learn and adapt to new environments. Enthusiastic to contribute to the team's success through hard work and goodwill. I am prepared to improve your business with my knowledge and experience. Ensured success and satisfaction signature on every job I did. Software that I can use: - Asana - ClickUp - Monday - Teamwork - Notion - Clickfunnels - Ontraport - Hubspot - Salesforce - Google Docs - Canva - Facebook Ads Manager - E-commerce - Intercom - Zendesk -Quickbooks online -Xero
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    Administrative Support
    Communication Etiquette
    Product Knowledge
    Interpersonal Skills
    Customer Support
    Ticketing System
    Customer Service
    Customer Satisfaction
    Online Chat Support
    Inbound Inquiry
    Email Support
  • $15 hourly

    • 4.9/5
    • (3 jobs)
    Excellent communication, team work and Networking skills. Person who effectively works under pressure and keeps My skills cover such areas as TCP/IP networking, Linux and MS Windows servers administration and support, virtualization and accompanying technologies. Local networks for offices and their interconnection via various types of VPN. Earlier experiences include projects built on networking equipment of famous and not-so vendors, server installation and support, different kinds of scripting and configuring many sophisticated systems so as to fit them for a designated task.
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    Network Monitoring
    Customer Support
    Desktop Support
    Network Security
    Technical Support
    Email Support
  • $16 hourly

    • 5.0/5
    • (2 jobs)
    Experience in the customer service area working as a bilingual agent taking chats, calls, and sending emails. Experience in supply chain management for an eCommerce business handling managerial tasks such as making sure we are filing everything correctly, paying invoices, making sure we don't run out of inventory, communicating with our vendors and warehouses, and handling customer service. I pay great attention to detail and can creatively and quickly solve problems. I am a great listener and a fast learner. Top Skills and Interests: Customer Service Project Management eCommerce Moderating Social Media Supply Chain eCommerce
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    Inventory Management
    Customer Support
    Data Entry
    Administrative Support
    Supply Chain Management
    Ecommerce
    Freight Forwarding
    Online Chat Support
    Email Support
    Startup Company
  • $8 hourly

    • 4.6/5
    • (2 jobs)
    📣⚡Virtual assistant. I take care of all the background noise so you can free up that energy and keep expanding your business at a more efficient pace. I will help you with your administrative needs so you can have more time to follow your passion. What can I do for you? ✅I am an active listener, easy to learn. ✅I can work with deadlines to deliver quality products with a strict code of ethics(Confidentiality Agreement - NDA). ✅ Performing various administrative support functions 📩 Customer service💻-Calendar management -Email management 📖-Data entry 💡Design basic in Canva. 💻Transcription 📖Internet Research 📖Microsoft Office- Excel, Word, PowerPoint -Google Suites ✔conversion of documents, slides, calendar -Conversion of scanned pages. ⚡Personal Assistance Services (agenda, flights, hotels, etc.) ✔ Translations ✔ I am Flexible and willing to be trained. ✔ Punctual and reliable ✔ Great ability to prioritize tasks and manage time. 💡I am a fast learner and love to acquire new knowledge. ⚡If you need help with anything not listed here , please don't hesitate to ask.
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    Calendar
    Colombian Spanish Dialect
    Sales
    Administrative Support
    Telemarketing
    Accounting Basics
    Photography
    Customer Service
    Email Support
    Communications
    Data Entry
    Spanish
  • $8 hourly

    • 0.0/5
    • (2 jobs)
    - Customer satisfaction rating of over 95% across 3 years of experience - Successfully reduced average response time to customer inquiries by 30% - Regularly exceeded monthly targets for upselling/cross-selling - Streamlined virtual assistant workflows, increasing task completion efficiency by 40% and reducing errors by 20% A dedicated and empathetic Customer Support Specialist and Virtual Assistant with over 3 years of experience seeking a position to apply my skills and knowledge in providing exceptional customer service and administrative support for your company. Skills: - Excellent written and verbal communication (Bilingual) - Empathetic and strong active listening - Time management and organization ninja - Work in US time zone - CRM and helpdesk software (e.g., Salesforce, Microsoft Dynamics, Intercom) - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Google Workspace (Docs, Sheets, Slides, Calendar, Gmail) - Project management tools (e.g., Trello, Asana) - Basic accounting and financial management
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    Microsoft Dynamics 365
    Intercom
    Salesforce
    Scheduling
    Customer Satisfaction
    BPO Call Center
    Online Chat Support
    Email Support
    Customer Service
    Virtual Assistance
    Customer Support
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Hola, me llamo Juan. Soy un individuo de aprendizaje rápido, orientado a los detalles y confiable y disfruto ayudando a otros. Soy hispanohablante. Soy un especialista en servicio al cliente, soporte técnico y ventas con cinco años de experiencia brindando soporte telefónico, de correo electrónico y de chat a clientes en Latinoamérica y España, para empresas de todos los tamaños. Puedo ofrecerle diferentes habilidades administrativas, tales como:- - Ventas telefónicas - Soporte en línea y por teléfono - Gestión y creación de hojas de cálculo Excel - Retención de clientes - Asistencia de soporte técnico - CRM
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    SAP
    Microsoft Excel
    Microsoft Dynamics CRM
    Customer Retention
    Customer Service
    Computer Skills
    CRM Software
    Upselling
    Selling
    Call Center Management
  • $5 hourly

    • 0.0/5
    • (1 job)
    I'm a customer cares advocate experienced in live support for an international ride-sharing company. Fluent English level acquired on school. Empathetic and driven for customer satisfaction and pleasant experience.
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    Customer Support
    Twilio
    Email Support
    Zendesk
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a personal assistant, I help with the tasks that your agenda has scheduled, I have computer knowledge and experience in sales of products and services, also if you want to know the city in depth I can help you as a tourist guide
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    Guidebook
    Graphic Design
    Support Services Unlimited Dashboard
    Online Chat Support
    Sales & Marketing
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am familiar with customer service processes providing quality experience with empathy, Generally, my work has consisted of providing inbound service, outbound calls, chats, among others through CRM platforms, consulting and sales of different products or services; research processes, collection, entry and / or annotation of data with the purpose of being organized. * Provided a good proven track record of success. * CRM handling. * Careful and oriented to elaborate tasks in the best possible way by being thorough. * I am looking for opportunities to demonstrate my good skills. * Problem Solving and Effective Communication. *I have good skills as an Appointment setter.
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    CRM Automation
    Zoho CRM
    Customer Support
    Customer Service Chatbot
    BPO Call Center
    Online Chat Support
    Data Extraction
    Customer Service
    Information Gathering
    Content Research
    Data Annotation
    ServiceChannel
    Data Entry
    Spanish
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    ¡Hola! Soy una asistente virtual altamente capacitada con experiencia en la gestión de tareas administrativas, atención al cliente y soporte técnico. Me especializo en optimizar el flujo de trabajo y mejorar la eficiencia operativa de mis clientes. Entre mis habilidades se incluyen: •Gestión de Correo Electrónico: Organizo y filtro correos electrónicos, respondo consultas y mantengo una bandeja de entrada eficiente. •Calendario y Programación: Coordino citas, reuniones y eventos, asegurando una agenda bien estructurada. •Atención al Cliente: Brindo soporte y resolución de problemas a los clientes, garantizando una experiencia positiva. •Soporte Administrativo: Realizo tareas administrativas diversas, como la creación de documentos, la entrada de datos y la investigación. Soy proactiva, organizada y tengo una gran capacidad para adaptarme a las necesidades específicas de cada cliente. Mi objetivo es ayudar a que tu negocio funcione de manera más eficiente y efectiva. //— I am a highly skilled virtual assistant with experience in managing administrative tasks, customer service, and technical support. I specialize in streamlining workflows and improving the operational efficiency of my clients. My skills include: •Email Management: Organizing and filtering emails, responding to inquiries, and maintaining an efficient inbox. •Calendar and Scheduling: Coordinating appointments, meetings, and events, ensuring a well-structured agenda. •Customer Service: Providing support and resolving issues for customers, ensuring a positive experience. I am proactive, organized, and highly adaptable to the specific needs of each client. My goal is to help your business run more efficiently and effectively.
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    Virtual Assistance
    Customer Support
    Client Interview
    Microsoft Excel
    Online Chat Support
    Zoom Video Conferencing
    Microsoft Word
    WordPress
    Google Calendar
  • $5 hourly

    • 0.0/5
    • (2 jobs)
    I am a remote virtual assistant. Through my ability to analyze, process information and transcribe data quickly. I can manage files, locate data, access quotes on websites and I have remote access to business administration and accounting software that are stored in the cloud, to prepare work orders. purchases, invoices, accounting records and any type of report, the only thing I use are accesses that allow me to collaborate online and in this way continuously provide information, reports and maintain productivity from anywhere. I'm a fast writer, I use Google Drive, Siigo Bussines Software, Word, Excel,Power point, Meet, Zoom, Teams, Whatsap bussines and I Also have knowlege in book keeper accountant because I am Public accountant with professional card in Venezuela and Colombia with more than 15 years of experience.
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    Transcript
    Writing
    Translation
    Audiovisual Translation
    Online Writing
    Online Chat Support
    Administrative Support
    Remote Connection Support
    Ecommerce Support
    Customer Support
    Desktop Support
    Email Support
    Virtual Assistance
    Data Entry
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am economist by profession with 22 years of experience in business administration and management, customer service and/or administrative support, virtual assistance, human resources, supplier management. Good communication is important to me, so let"s stay in touch.
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    Salesforce
    CMR
    Cold Calling
    Content Writing
    Administrative Support
    Online Chat Support
    Email Support
    Real Estate
    Virtual Assistance
    Data Entry
    Customer Service
    Spanish
    Customer Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    About Me: I'm Martin, a customer service professional with over 5 years of experience exceeding expectations in various industries. I'm passionate about resolving customer inquiries effectively and building positive relationships. My Airbnb Advantage: My journey began with valuable training from Airbnb, where I honed my skills in providing exceptional customer service. This experience instilled in me a commitment to exceeding client expectations while maintaining the highest standards of professionalism. What I Can Do for You: Customer Service Expertise: Leveraging my Airbnb training, I excel at resolving complex customer inquiries while fostering positive customer interactions. Lead Generation Specialist: I possess strong communication and persuasion skills, allowing me to effectively engage potential clients and generate qualified leads for your business. Efficient Virtual Assistant: I can skillfully manage administrative tasks, appointments, and communication channels, ensuring smooth day-to-day operations. Bilingual Bridge: Fluent in english and spanish, I offer seamless communication and interpretation services, fostering clear understanding with a diverse clientele. Why Choose Me: Proven Track Record: My five years of experience have equipped me with the skills to excel in demanding customer service environments. Bilingual Communication: I can bridge the communication gap, ensuring clear communication with clients regardless of language barriers. Detail-Oriented: I consistently prioritize accuracy and efficiency, delivering high-quality work that meets deadlines. Adaptable and Reliable: I readily embrace new technologies and processes, consistently exceeding expectations and demonstrating exceptional reliability. Let's Collaborate: I'm dedicated to helping your business thrive by providing exceptional customer service, efficient virtual assistance, and effective lead generation strategies. Let's discuss how I can contribute to your success. Contact me today to learn more.
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    Data Entry
    Scheduling
    Customer Service
    Email Communication
    Administrative Support
    Executive Support
    Staffing Needs
    Customer Satisfaction
    Product Listings
    Property Management Software
    Travel Itinerary
    Task Coordination
    Property Management
    Real Estate Virtual Assistance
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am a beginner in this job, I have experience in different BPO's I have skills in customer service and sales, but my greatest skill is my ability to adapt to changes and learn, I have basic knowledge in Microsoft office
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    Phone Communication
    Problem Solving
    Customer Service
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am a customer service specialist with extensive experience in resolving client issues and enhancing the overall customer experience. My focus is on building strong relationships with customers, ensuring their needs are met with professionalism and care. If you're looking to improve your relationship with your clients, I can help you by applying proven strategies to boost satisfaction, trust, and loyalty.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Scheduling Software
    BPO Call Center
    Online Chat Support
    Email Support
    Virtual Assistance
    Customer Support
    CapCut
    Canva
    Microsoft Dynamics 365
    Microsoft Excel
    Salesforce
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