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Hire the best Phone Support Agents in Pereira, CO

Check out Phone Support Agents in Pereira, CO with the skills you need for your next job.
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  • $6 hourly

    • 5.0/5
    • (1 job)
    Experienced Consumer Support Specialist | Dedicated to Delivering Exceptional Service Passionate about providing top-notch customer experiences, I am a seasoned consumer support specialist with 3 years of experience in the field. My commitment to understanding and addressing customer needs has allowed me to thrive in fast-paced environments, consistently exceeding expectations. In my previous roles, I have honed my skills in resolving complex customer inquiries, troubleshooting technical issues, and maintaining high levels of customer satisfaction. Leveraging my strong communication skills, I excel in building rapport with customers and guiding them through product or service solutions effectively. Key strengths: Proficient in handling diverse customer inquiries via various channels, including phone, email, and chat. Skilled in using CRM systems to track customer interactions and ensure timely resolution. Adept at collaborating with cross-functional teams to escalate and resolve issues promptly. Demonstrated ability to adapt quickly to new technologies and processes, enhancing efficiency and productivity. I am passionate about delivering exceptional support experiences and am constantly seeking opportunities to further develop my skills in consumer advocacy. Let's connect and explore how my expertise can contribute to your team's success.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Server
    English
    Receptionist Skills
    Customer Service
    Teaching
    Call Center Management
    Over-the-Phone Interpreting
    Virtual Assistance
    Customer Support
    Product Support
    Email Support
    Email
  • $10 hourly

    • 0.0/5
    • (4 jobs)
    If you´re here is because you need one of the following skills on your next advocate: ✔Customer service representative with fast email response, chat support availability, and excellent customer care skills ✔Supervising experience with KPI knowledge related to the BPO industry ✔Customer satisfaction specialist ✔Virtual assistance ✔Data entry ✔App reviews (Replying to feedback on both App Store and Play Store) My name is Brahyan Marin a passionate cowboy feeling ready to give his 110% in the projects to come. I like meeting new people, hanging out with friends, and making every minute a memorable moment. I almost forgot about the BBQ, beers, and friends. This is one of the best combinations in life. Regarding my background, I need to tell you that I have been working in the customer service industry for over 4 years and a half. I started as an advocate, then I was promoted to quality analyst. Lastly, I ended up being a supervisor for email, chat, and call inbound teams for nearly a year. Needless to mention that during this time I ensure a fast email response, outstanding chat concurrency, and ACD and call AHT always in the target. All these were achieved without affecting the customer service rating. I know how to work under pressure, follow guidelines, proper time management, aware of how to use soft skills when talking with customers. I take very seriously my job and give the best of myself to ensure client satisfaction. Always punctual, disciplined, fast, and efficient. I am interested in learning new things every day and very autonomous. After being trained or receiving instructions, I will work with little or without supervision and provide great results. I may have a long list of the things I learned working in the BPO industry which I´d like to share with you. Let´s schedule a meeting so we can get to know better. I will be attentive to the invitation. BTW, I live in a quiet home where I have an office setup with a good internet connection. No kids or pets.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    General Transcription
    Marketing
    Chat & Messaging Software
    Shopify
    Product Knowledge
    Order Fulfillment
    Data Entry
    Zendesk
    Email Support
  • $9 hourly

    • 0.0/5
    • (2 jobs)
    Highly motivated Spanish bilingual interpreter with experience in managing the flow of a call and allowing a clear and fluid conversation to take place. Enjoys helping people, especially those who cannot help themselves. Professional skills in note taking and active listening. Fast learner, open minded and adaptable. History of performing consecutive and simultaneous interpretation services in fast-paced settings. Detail-oriented and thorough professional focused on catching every part of the conversation to be most effective for both parties.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Critical Thinking Skills
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    • Customer Service, Native Spanish Speaker, Customer Care Rep with 9+ Years of Support. • Understand the customer's needs and respond empathetically. • I have experience receiving and making customer service calls, chat support, and remote user assistance. • I am a fast learner, have attention to detail, and have experience in basic data entry.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Meeting Notes
    UserZoom
    Customer Service
    Translation
    Transcript
    Content Writing
    Outbound Call
    User Experience
    Voice Recording
    Audio Recording
    Virtual Assistance
    Data Entry
    Colombian Spanish Dialect
    Spanish
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