Hire the best Phone Support Agents in Mumbai, IN

Check out Phone Support Agents in Mumbai, IN with the skills you need for your next job.
Clients rate Phone Support Agents
Rating is 4.6 out of 5.
based on 270 client reviews
  • $40 hourly
    Greetings everyone, I am Anuj khurana based out of Mumbai, India. I am a professional translator, creative writer, transcriptionist and voice over artist. I do Hindi, Punjabi and English language pairs. With my sheer will and dedication towards my projects, I have gained a top rated PLUS badge from the very first year of my journey here at Upwork. I am a post graduate in Finance and I have been translating content since 7 years now. I am an avid reader and I have localized various apps, websites, games and creative content. I have an impeccable record on Upwork and I believe in quality and timely delivery of work. I have translated content from various genres and I have given my voice to several applications, learning videos, commercials. I provide studio quality voice overs.
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    Technical Translation
    Legal Translation
    Hindi to English Translation
    Candidate Interviewing
    Official Documents Translation
    Product Documentation
    Audio Recording
  • $25 hourly
    +Daily technical support activities on desktop support. +Responsibilities include providing technical support with windows 10. +Troubleshooting Hybrid issues between Windows 10 and Office suit. +In depth troubleshooting for Office suit. +Troubleshooting issues on Mail flow, Availability, Auto Discover. +Setup desktop computers and peripherals and test network connections. +Test computers to ensure proper functioning of computer systems. +Configuring networking devices like Routers, Wireless access points, Switches. +Interacting with vendors for product service related issues. +Order or buy computer systems and liaise with purchase and supplies department. +Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. + Configured desktop machines and network connectivity. Provided support\break fix for remote desktop\laptop computers. + Troubleshoot Microsoft products (SharePoint Online, MS teams, Exchange online, One drive, Yammer, Power BI, MS flows), Responsible for license management. + Responsible for overseeing client requirements, testing, and reproducing the issues in the O365 test environment. Worked extensively on creation, modification, configuration, on-premise server, and online protection. + Knowledge about Securing Emails against Spam, Virus, Phishing, Spoofing for Exchange On-premises server and Exchange Online Protection.
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    Office 365
    Windows Administration
    General Office Skills
    Windows 10 Administration
    Online Chat Support
    Microsoft Office
    Microsoft Teams
    Customer Support
    Microsoft Outlook
  • $40 hourly
    Professional Summary A dynamic and dedicated professional with 6+ years of experience in customer service, sales, and operations management in the Hospitality, Wellness, and Travel sectors (Rail and Logistics). Known for dependable, ethical customer service and strong leadership qualities with advanced organizational skills. Seeking a managerial role in a customer-centric industry to contribute to organizational success and pursue ongoing professional growth.
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    Ticketing System
    Communication Skills
    Microsoft Excel
    Team Training
    Team Building
    Interpersonal Skills
    Technical Support
    Customer Satisfaction
    Customer Experience
    Email Support
  • $16 hourly
    -Worked with more than 4000 Administrator worldwide to solve Problems related to the Microsoft 365 suite -Extensive expertise in Microsoft 365 suite and all associated apps, - Worked as Microsoft SME for more than 4 years in Line of business which Includes ( Intune | Microsoft 365 suite Troubleshooting ) - Worked with the World's Largest ticket Base system For Microsoft Support. -Major Expertise in Solving problems in Production Environment to Work with Administrator
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    Microsoft Intune
    Problem Solving
    Virtual Assistance
    Microsoft Windows PowerShell
    Microsoft Teams
    Microsoft Exchange Online
    Office Administration
    Microsoft Azure
    Microsoft SharePoint Development
    Microsoft SharePoint Administration
    Online Chat Support
    Office 365
  • $8 hourly
    Looking for a suitable job with flexible timings as I am a Stay-At-Home Dad with my 4 year old son. I am a Team Player with international work experience. I have an overall job experience of 16 years in the fields of E-banking and Retail Merchandising
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    Product Testing
    Software Testing
    Email Support
    Remote Connection Support
    Desktop Support
    Online Transaction Processing
    Customer Service
    Retail Merchandising
    Office Administration
    Customer Support Plugin
    Customer Service Training
    Microsoft Excel
    Inventory Management
  • $5 hourly
    I'm a Accountant Skilled Accountant with in –depth knowledge of accounting processes and controls. Reliable in maintaining recordkeeping accuracy and currency. Understands end-to-end impact of accounting and how to leverage data to improve business decision- making. Experienced in day-to-day accounting processes and applicable regulations. Dedicated to maintaining accurate with attention to detail and expert financial knowledge knows how to work under pressure full project management from start to finish
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    Survey Branding
    Market Research
    Tally Shoper
    Foreign Exchange Market
    Excel Formula
    Data Entry
    Phone Communication
  • $20 hourly
    A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 10 years experience in working with MSP's to provide remote technical support to end users. Responsible for completing On boarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Familiar with cloud RMM tools like Kaseya, Continuum & Labtech. Have handled patch management through Kaseya and Continuum in the past. Familiar with Helpdesk tools like Zendesk, JIRA, etc. Hands on experience on remote connectivity apps like LogMeIn, TeamViewer, screen connect, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. More than 10 years experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Hands on Log me in central remote app, Podio project management app. Experienced in handling customer queries via Live chat app & Log me in rescue. Have experience in providing support on soft-phone provided by the clients. Hands on Kaseya cloud service apps, connect wise ticketing system. Worked on Remote apps like Log me in, VNC, Team-viewer, etc. Became an O desk Freelancer since September 2013. Worked with Lester Info services Pvt. Ltd. as a 'Remote Technical Support engineer' till 04/07/2013. Worked with General Mills, India as an ‘Onsite Support Engineer’ from 21/11/2011 to 31/1/2013. Technical Trainer/Exam Co-Coordinator, Jetking Infotrain Limited Learning Centre, Ghatkopar from1/4/2009– 20/11/2011
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    Online Chat Support
    Microsoft Server
    Technical Support
    Incident Management
    Network Equipment
    Computer Network
    System Configuration
    Windows 8 Administration
    Windows Administration
    Windows 10 Administration
    System Administration
  • $18 hourly
    Thank you for taking the time to glance through my profile! 😀 Running a multi-pronged business operation can be a daunting task. Ever feel overburdened and cluttered to the point of losing direction? What you need is some effective support to give you time to focus on tasks that require your business's immediate attention. As a virtual assistant and project manager, I am here to organize your enterprise and give it some structure by helping you streamline your business processes. I work with honesty, sincerity and professionalism. I appreciate clear directives which will enable me with delivering results to the utmost of your satisfaction. I am available 24x7 at your beck and call. 👔 📞 Rest assured, I will be the right choice as your VA / Project Manager / Executive Assistant. ⚜️ ⚜️ ⚜️ Examples of (but-not-limited-to) tasks I can handle: Project Management: • Co-ordinate company efforts using various project managerial tools and software (Clickup, Clio, Airtable, Google Docs, Microsoft Office, etc.) • Attend meetings with different departments (marketing, sales, design, strike team, external contractors) • Brainstorm, plan, assess, and research new projects and potential clients with the SRO/CEO • Assign and cross-check tasks on project managerial tools for team members • Breakdown tasks and sub-tasks • Handle data entry, data compilation, redaction, focused research, executive assistance and miscellaneous tasks • Define deadlines and milestones • Arrange daily/bi-weekly/weekly meeting schedules based on recommendations • Manage the firm website along with the marketing, translation, content and design team • Maintain effective communication between various departments, giving time-to-time feedback • Identify and obtain support from suitable external contractors • Negotiate rates with external contractors • Maintain a backlog list of team members • Prepare flow charts for various departmental processes Executive Assistance: • Assist the sales team to draft and prepare \Agreement forms, cross-check client lists, etc. • Assist the firm manager to draft replies to tax notices, queries, subscription mails, penalty/fee emails, etc. • Prepare list of urgent FYIS for task delegation • Take notes on marketing calls with clients • Attend daily meetings with the CEO • Organize emails and calendar schedule for the CEO • Assist the CEO in miscellaneous tasks (design/proofread authored books, draft memos/proposals, draft emails with firm letterheads, summarize extensive content, etc.) • Fill out forms for the CEO based on provided data (E.g., advertising application forms) • Prepare monthly employee award emails. • Prepare and mail out accurate transcripts from audio recordings with clients • Assist in research and compiling data. (E.g., applications, information fitting a certain criteria/time frame, etc.,) • Data Entry ⚜️ ⚜️ ⚜️ Relevant niches: -Organizing Skills -Communication Skills -Responding to phones and emails -Making Appointments -Personal Assistance -Customer Service -Generating Ideas -Research -Making Daily Schedules and Reports -Product and Content Uploading -Data Management, Data Entry -Running SEO, Technical SEO -Transcriptions -Web Content -Website Copywriting -Articles -Press Releases -News Letters -Blog Writing and Posting -Product Reviews I look forward to hearing from you, your business ideas and goals. Without further ado, let's fix a meeting and discuss! 🤝💹
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    Customer Support
    Virtual Assistance
    Email Copywriting
    Email Communication
    Online Chat Support
    Client Management
    Status Reports
    Data Management
    SEO Writing
    Creative Writing
    Content Editing
    Audio Transcription
  • $6 hourly
    Experienced and self-motivated team player with strong organizational skills. Dedicated to achieving results and contributing to organizational growth through continuous learning and effective negotiation skills.
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    Client Management
    Email Support
    Order Tracking
    Customer Service
    Customer Experience
    Outbound Sales
    Freelance Marketing
    Brand Management
    Branding & Marketing
    Brand Consulting
    Brand Identity
    Brand Development
  • $30 hourly
    Passionate freelance [ video editing, phone support, content writing etc] ready to bring your visions to life! I thrive on creating unique and impactful projects. Let's collaborate and make some magic happen! 🎨💼✨" Let me know
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    Video Post-Editing
    Video Editing & Production
    Video Editing
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