Hire the best Phone Support Agents in Massachusetts

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$35 hourly
Jeannine D.
- 4.4/5
- (18 jobs)
My passion is helping businesses grow. I have the mind of a business owner and enjoy finding creative solutions. I have 18 years of experience in Dealership work (including General Manager and Director of Business Development) which equipped me with skills needed to fill many different types of roles. I am self-motivated, organized, consistent, and efficient. I enjoy helping businesses reach the next level, no matter what that means for them. Freelance Experience in Sales, Appointment Setting, References, Telemarketing, B2B Sales, B2C Sales, Tech Sales, Marketing, Lead Management, Lead List Building, and Dealership Assistance. Certified in SEO and Digital Marketing Comfortable with Hubspot, Leadific, Salesforce, and many other CRMs Experienced with Slack, Canva, Microsoft Office, PhoneBurner, Zoom, Microsoft Office, Calendly, Google Sheets, Google Docs, Chat GPT/AI, and more. Experience with TikTok and Youtube Skills: Create/Manage Spreadsheets Email Design Virtual Assistance Sales Lead List Building Cold Calling Telemarketing Appointment Setting Inbound Calls Outbound Calls Customer Service Administrative Content Writing/Editing Email Marketing Research Scheduling Dealership Assistance and Content

Phone Support
Appointment Setting
Phone Communication
Virtual Assistance
Sales Lead Lists
Appointment Scheduling
Business Development
Microsoft Office
Administrative Support
Telemarketing
Email Communication
Customer Service
Outbound Sales
Sales
Cold Calling
$30 hourly
Samantha R.
- 5.0/5
- (5 jobs)
My main work is transcribing anything needed from my clients. Whether it be medical, live or recorded. I enjoy my work and I know the value I can bring to any team. I'm extremely detail oriented with a strong work ethic. I'm alway's prompt when it comes to deadlines and time sensitive projects. I’m open to do per diem work, short term or long term.

Phone Support
Invoicing
Google Docs
Microsoft Excel
Data Entry
Customer Service
Time Management
Product Testing
Live Transcription
Business Transcription
Medical Transcription
Legal Transcription
Audio Transcription
General Transcription
Podcast Transcription
$50 hourly
Stephanie S.
- 4.7/5
- (7 jobs)
I am looking for a part time position where my years of experience can serve the right organization.

Phone Support
Data Entry
Sales Tax
Copy Editing
Writing
File Management
File Maintenance
Social Media Ad Campaign
Product Design
Product Description
Phone Communication
Technical Support
Customer Service
Online Chat Support
Tech & IT
$15 hourly
Megan A.
- 4.7/5
- (37 jobs)
I am a administrative assistant/customer service representative that is all around great at what I do. I am great at communications, multitasker, technical support, phone support, emails, computers, and ect. I work in a timely and organized manner. I will get it done and 100 percent correct.

Phone Support
Email
Administrate
Multitasking
Computer
Technical Support
Communications
Server
Customer Service
Receptionist Skills
$50 hourly
Sarah H.
- 0.0/5
- (5 jobs)
Hi, I’m Sarah—a US-based Virtual Assistant with a passion for helping startups, entrepreneurs and executives find balance in their work and lives. With a strong background in executive assistance, operations management, business development and social media management, I specialize in stepping in to manage the details, allowing you to focus on growing your business. Whether you need support with administrative tasks, lead gen, GTM support or creative content, I’m here to make your life easier, more organized and a little brighter. As a native English speaker with excellent communication skills, I pride myself on building authentic relationships with both you and your clients. My goal is to lighten your load by offering organized, efficient, and personalized assistance so you can focus on what really matters: achieving your vision. Services I Offer: • Sales Coordination • Marketing Coordination • Project Management • Business Development • Lead Gen and Outreach • Social Media Content Creation, Strategy & Copywriting • Email & Calendar Coordination • Appointment Setting • Client/ Customer Outreach and Follow Up • CRM Management • Email Drafting and Automation • Simple Graphic Design • Data Entry & Administrative Tasks • Travel Itinerary Planning & Booking • Basic Website Design & Management • Operations Streamling & System Implementation Key Skills: • Sales + Marketing Team Support and Coordination • Lead Gen and Outreach • Social Media Management- LinkedIn Outreach, Content Creation, Engagement + Strategy On All Social Media Platforms (Instagram, TikTok, Meta, LinkedIn + more) • Appointment Setting • Project Management & Multitasking • Social Media Marketing & Campaign Management • CRM & Sales Automation Tools Tools & Platforms: • Microsoft Office | Google Suite | QuickBooks | Canva | Adobe Suite | Salesforce | Asana | Monday.com | Slack | WordPress | Meta | Pinterest | TikTok | YouTube | Zoho | HubSpot | Shopify | Trello | SalesLoft | Marketo | Apollo | Unify and more.

Phone Support
Event Planning
Data Entry
Google Analytics
Campaign Copywriting
Email Management
Calendar Management
Project Management
Social Media Engagement
Social Media Content Creation
Sales
Administrative Support
Marketing
$45 hourly
Joseph S.
- 0.0/5
- (0 jobs)
Professional Summary Dedicated and skilled Fire Alarm Technician with over 3 years of industry experience leading complex fire protection system installations across multi-unit residential projects. Strong background in FCC-regulated communications, customer service, and equipment maintenance. Entrepreneurial and self-motivated, with a proven ability to manage both technical tasks and creative ventures.

Phone Support
Automotive
Interpersonal Skills
Technical Support
Team Management
Email Support
Customer Support
Mechanical, Electrical & Plumbing Systems
National Electrical Code
Electrical Design
$30 hourly
Amanda Z.
- 4.5/5
- (5 jobs)
I have had 10+ years in customer facing roles. Ranging from retail, waitressing, office assistant/manager, recruiting and sales. - Excellent Customer Service skills -Appointment Setter -Generating Leads -Calls (Cold and Warm Leads) - Email management/Phone skills/appointment setter - Data Entry and Analysis (WPM 60) - Great communication skills -Goal-oriented and can work with minimal supervision. -Time management skills

Phone Support
Virtual Assistance
Customer Service Chatbot
Lead Generation
Administrative Support
Phone Communication
Email Communication
Cold Calling
Data Entry
Sales Development
Candidate Interviewing
Outbound Sales
Sales
Customer Service
Microsoft Office
$27 hourly
Sameer S.
- 0.0/5
- (0 jobs)
My top skills includes providing support, tech support, concultancy, . I am skiled at tech tools like AWS, Java, JavaScript, Web development etc

Phone Support
Email Support
Email & Newsletter
IT Support
Amazon Web Services
$30 hourly
Wilton C.
- 0.0/5
- (0 jobs)
I am an experienced Administrative & Finance Professional with a strong background in both loan underwriting and financial management. Currently, I work as a Loan Officer Underwriter, specializing in auto loans, where I evaluate applications, assess financial risks, and ensure compliance with all industry standards. Previously, I worked as a Mortgage Loan Processor, managing the full loan cycle from application processing to approval and closing. In this role, I was responsible for verifying loan applications, ensuring all required documentation was submitted, and coordinating with underwriters, title companies, and borrowers to close loans efficiently and accurately. Before entering the lending industry, I served as a Finance Manager in the automotive F&I sector. In this role, I oversaw financial operations, managed budgets, handled vehicle financing, and provided valuable financial guidance to clients within the dealership environment.

Phone Support
Data Entry
Task Coordination
Scheduling
Email Communication
Administrative Support
Real Estate
Financial Management
Analytics
Finance & Accounting
Underwriting
Management Skills
Loan Approval
Loan Processing
Finance
$5 hourly
Rich B.
- 0.0/5
- (0 jobs)
Professional Summary Experienced and reliable professional with a background in customer service, transportation logistics, and technical troubleshooting. Demonstrated expertise in managing client relationships, ensuring safety compliance, and resolving issues efficiently and professionally. Known for strong time management, communication, and problem-solving abilities. Eager to bring a customer-first mindset to a growing team at Arabella Insurance. Core Competencies Time Management & Organization * Customer Service & Client Relations * Effective Verbal & Written Communication * Conflict Resolution & Problem Solving * Safety Compliance & Emergency Preparedness * Technical Troubleshooting * Microsoft Windows & System Navigation

Phone Support
Computer Skills
Data Entry
Time Management
Technical Support
Communication Skills
Customer Service
Problem Solving
$14 hourly
Kayla F.
- 0.0/5
- (0 jobs)
Highly skilled healthcare worker with 5+ years experience in inpatient, outpatient, and donor center settings. Seeking freelance work in the following areas : - transcription - virtual assistance - phone assistance Skills include : - interdisciplinary cooperation in healthcare, laboratory, and office settings - efficiency - communication skills - empathy - authenticity I'm a reliable individual, capable of working independently with integrity and strong attention to detail. My passions include helping others and learning - I'm extremely adaptable and capable of nearly any task set before me. Ideally I'll work with you to enhance my current and diverse skillset to aid your organization provide exceptional service.

Phone Support
Virtual Assistance
Data Entry
General Transcription
History
Epic Systems Medical Software
English
Healthcare
Medical Terminology
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Typing
Communication Skills
$25 hourly
Tiffany B.
- 3.6/5
- (11 jobs)
If you are reading this, then I know you are interested in finding a partner that will work with your business to bring solid, high quality results on a deadline. I have worked for a Fortune 500 life insurance company for 10 years with regular promotions, starting in the imaging department feeding paper through a machine and working my way up to a salaried relationship management position working with high net worth clients with private placement products. I am very tech-savvy and I owe my early success to developing a CRM database using MS Access in order to automate mailing correspondence and reduce the manual processes. I excel at customer service, but my true passion lies in research, problem solving and providing creative and innovative solutions that are both cost-efficient and that take in to account all of the factors and people involved. I am a team player - I am only successful if everyone that I'm working with is successful. Let me help you and your team realize success!

Phone Support
Microsoft Outlook
Customer Service
Resolves Conflict
Microsoft Office
Pomodoro Technique
Administrative Support
Data Entry
Computer Skills
Order Entry
Receptionist Skills
Customer Support
Order Processing
$28 hourly
Eduardo V.
- 0.0/5
- (2 jobs)
I’m a language expert specializing in translation and tutoring services in Spanish, English, and French. Whether you need accurate document translations, personalized language lessons, or assistance improving your multilingual communication, I’m here to help. Additionally, I am actively seeking customer service and phone support opportunities, where my multilingual skills can help provide exceptional service. Let’s work together to meet your language goals efficiently and effectively while enhancing communication in your business or personal projects.

Phone Support
Telemarketing
Sales
Customer Service
Scheduling
Spanish Tutoring
English Tutoring
French Tutoring
Translation
Live Interpretation
Tutoring
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