Name: Phone Support Agents
Brand: Upwork
Rating: 4.8 (142 reviews)

Check out Phone Support Agents in New York with the skills you need for your next job.

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Clients rate Phone Support Agents

4.8/5

based on 142 client reviews

$30 hourly
- 5.0/5
- (19 jobs)
Looking for someone who will convert or close your warm/inbound leads? I’m your guy. My name is Ryan. Here are some of the things I do: -Appointment Setting & Closing For Warm Leads (Phone Calls/CRM/Text/Email) -Follow-ups -Discovery Calls -Qualify Leads -Screening Calls -Close On Commission Only -Guiding And Listening On Calls Instead Of Hard Selling Here are some of the things I don’t do: -Be The Only Source For Leads I also have experience using GoHighLevel, Pipedrive, and Calendly to book appointments. Reach out if you want to convert your warm leads.

Phone Support
Online Chat Support
Telemarketing
Email Marketing
Phone Communication
Appointment Setting
Calendar Management
Appointment Scheduling
Draft Correspondence
Meeting Scheduling
Scheduling
Time Management
Email Communication
Data Entry
$25 hourly
- 5.0/5
- (9 jobs)
My services include but are not limited to the following: ✔️ Responding to customer inquiries via email, phone, or chat. ✔️ Providing customer support and addressing customer concerns in a timely and professional manner. ✔️ Scheduling appointments, meetings, and travel arrangements. ✔️ Managing social media accounts and other online platforms. ✔️ Lead generation and more! I'm dedicated to providing my clients with the best possible experience, and I'm always striving to exceed their expectations. I'm committed to meeting deadlines and delivering work that is accurate, professional, and of the highest quality. Contact me to leverage my expertise for your project's success. Let's elevate your operations together. ☎️

Phone Support
Email Marketing
Time Management
Customer Satisfaction
Multitasking
Virtual Assistance
Scheduling
Phone Communication
Customer Service
Customer Support
Email Support
Zendesk
Spanish
$18 hourly
- 5.0/5
- (60 jobs)
Customer Service & Sales Specialist With a passion for delivering exceptional service and driving sales growth, I bring 10 years of experience in customer service, lead generation, and appointment setting to help businesses thrive. 🔹 Customer Service Excellence: I am dedicated to providing the highest level of support to clients, ensuring their needs are met and issues are resolved promptly and effectively. My strong communication skills and empathetic approach enable me to build lasting relationships with customers, fostering loyalty and satisfaction. 🔹 Lead Generation Expertise: Leveraging targeted outreach and strategic prospecting techniques, I have a proven track record of identifying and qualifying potential leads. By understanding the unique needs and pain points of prospects, I effectively communicate product benefits, nurturing leads through the sales funnel and driving conversion rates. 🔹 Appointment Setting Mastery: I excel in scheduling appointments and managing calendars to optimize sales opportunities. My organized and detail-oriented approach ensures seamless coordination between clients and sales teams, maximizing efficiency and productivity. Whether you're seeking to enhance customer experiences, generate quality leads, or streamline appointment scheduling, I am here to support your business objectives and drive success. Let's collaborate to elevate your sales and customer service strategies to new heights!

Phone Support
Internet Survey
Automated Call Distribution
Outbound Sales
Data Mining
Customer Service
Telemarketing
Phone Communication
Data Entry
Customer Satisfaction
Administrative Support
Lead Generation
$50 hourly
- 5.0/5
- (1 job)
I am a detail oriented product designer who is currently working at an Ed tech company focused on creating games for elementary schools. In this role I mostly use Figma, Sketch, and illustrator. I create user flows and assets for games before delivering them to developers. In the past I have worked on desktop websites for companies in the financial sector and the public sector. I’m passionate about helping others transition into the tech field, I have extensive experience in adjusting clients portfolios and resumes to stand out.

Phone Support
User Experience Design
Wireframing
Figma
macOS
Translation
Game UI/UX Design
Product Design
Customer Experience
Client Management
Call Center Management
UX Wireframe
UX Research
Email Communication
Customer Support
Data Entry
$50 hourly
- 4.6/5
- (4 jobs)
Accomplished Lead Producer and Marketing Manager with a proven track record of success in the marketing and production industry. Experienced in managing media production and events for prestigious clients in the luxury and lifestyle industries including Puma, Manchester City, Rolls Royce, and Bentley. Currently driving the marketing efforts for Waterdream, a renowned yacht brand based in the Netherlands, overseeing social media, and branding initiatives.

Phone Support
Social Media Optimization
Advertising Management
Meeting Notes
Interpersonal Skills
Video Production
Office 365
Email Communication
Office Administration
Social Media Website
Video Editing
$110 hourly
- 5.0/5
- (8 jobs)
👋 Welcome to my Upwork profile! I'm a seasoned Customer Support professional with a wealth of experience spanning over 5 years. My expertise extends from frontline support to team leadership, and I'm proud to hold the distinction of being a Certified Zendesk Expert. My passion lies in streamlining and enhancing workflows for small businesses and startups, with a special focus on the dynamic SaaS industry. However, I've also successfully deployed Zendesk environments across diverse sectors, including eCommerce, healthcare, marketing, and distribution. 🎓 My academic background is solid, with a Master's degree in Information Systems and a Bachelor's in Applied Mathematics, both earned from Marist College. This educational foundation enriches my problem-solving abilities and analytical thinking, which I apply to the benefit of my clients. 🌟 Hailing from the great state of New York, I offer a distinctive fusion of professional proficiency and personal passions to each project. Outside of my work, I'm an avid reader, a dedicated gamer, and a passionate cook, and love to exercise. These hobbies reflect my commitment to continuous learning and creative exploration, values that naturally spill over into my work. I'm here to collaborate with you on enhancing your customer support processes, whether you're a budding startup looking for the perfect Zendesk setup or an established business seeking to optimize your customer service operations. Let's connect and discuss how I can help your organization deliver exceptional customer experiences, streamline workflows, and drive growth. Feel free to reach out, and let's embark on a journey of excellence together! 🚀

Phone Support
Customer Service Training
Shopify
Project Management
Mixpanel
Zendesk API
Ticketing System
In-App Support
Email Support
Zendesk
End User Technical Support
Product Support
Customer Service
Customer Service Analytics
Technical Support
Customer Support
$50 hourly
- 5.0/5
- (148 jobs)
Aggressive One-Call Closer specializing in B2B Sales, Cold Calling, and Lead Generation with 23 years of expertise. I've also worked on several projects as a part-time Sales Manager overseeing, managing, and motivating the sales team to achieve and exceed sales targets. If you're looking to penetrate and grow in the US market, utilize my executive/closer/presenter skills to help land new business and increase annual revenue. Utilize my Sales Manager services 10 - 15 hours weekly to: * Manage and build your sales team, boost brand value, and train your sales team to convert prospects into paying customers. * Write scripts and sales copy that are most effective and drive sales. * Improve the performance of cold callers, run sales meetings and move the sales process to the closing stage. * Acquire new clients through cold calls, proposals, e-mail marketing, social media, and personally designed sales strategies, maintain and develop existing clients through aggressive marketing strategies. I offer a 6-hour Personalized Sales Coaching /Training Package for you and/or your team for $699. Please click on "Marketing Consultation" below for more information.

Phone Support
Sales Leadership
Sales Management
Sales Promotion
Sales Operations
Sales Writing
Sales Strategy
Management Skills
Telemarketing
Cold Calling
Sales
Business with 10-99 Employees
Lead Generation
$65 hourly
- 4.8/5
- (19 jobs)
Hello, My name is Richard and I am a dedicated systems specialist with a strong forcus in customer service and data analysis. I'm an expereiened customer service manager with an eye for creative writing. Systems admin is just as much creative as techinical. With my help, I can ensure a more consistent customer service process and streamline communication. My most recent projects include: Freshdesk admin set up for Kitchenall Zendesk admin setup and SLA creation for Chomps, Inc. Shopify development for an online clothing store called Animedripx.com Please don't hesistate to reach out for your system admin needs. Cheers, Richard

Phone Support
Sales
Python
Search Engine Optimization
Writing
Microsoft Excel
Customer Support
Call Center Management
Startup Company
Online Chat Support
Zendesk
Freshdesk
$30 hourly
- 5.0/5
- (21 jobs)
I pride myself in providing the best customer experience. I have completely hours of training to become the best in customer service. My goal is for ever customer to feel more than satisfied to be sure they are a repeat customer. Feel free to reach out with any questions.

Phone Support
Customer Experience
Data Entry
Customer Satisfaction
Inside Sales
Phone Communication
Customer Service
Lead Management
Product Analytics
Customer Support
Customer Acquisition
Management Skills
Email Support
$25 hourly
- 5.0/5
- (8 jobs)
Google Certified in Digital Marketing and E-commerce I create content for brand to help increase brand awareness. A multitasker that works efficiently and communicates with you the entire process. Specializes in photo, video, photoshop, graphic design and logo creation.

Phone Support
Problem Resolution
Incident Management
Adobe AIR
Writing
Layout Design
Photo Editing
Data Entry
Management Skills
Social Media Website
Online Chat Support
$25 hourly
- 5.0/5
- (27 jobs)
🏆why hire me? Top-Rated Customer Service Agent. I, Dalisha, am a hardworking, kind, dedicated, and lively individual who takes pride in high-quality work and services. With over five years of experience in the Customer service industry, I have gained expert skills using software such as: ✅Zendesk ✅Asana ✅Slack ✅Freshdesk ✅Trainual SOP implementation partner ✅Google Sheet ✅Mailchimp ✅Thryv ✅Texellent ✅Sharpspring by Constant Contact ✅Trello ✅ Zoho ✅ Cick Up ✅ Expandi ✅Gorgias ✅Intercom 👩‍💼 to name a few! I am a fast learner and can work in a fast pace environment. I have vital skills that will be an asset to your company, such as: 🏆Administrative Assistant 🏆Social Media Management 🏆Customer Support Agent 🏆 Sales and Marketing Let’s start this Journey together!

Phone Support
Customer Care
Lead Generation
Administrative Support
Customer Support Plugin
Email Communication
Google Sheets
Customer Service
Sales & Marketing
Social Media Management
Email Support
English
Zendesk
$35 hourly
- 0.0/5
- (0 jobs)
"I am a highly experienced Creative Writer, Translator, and Media Producer with a proven track record in the media production industry. Furthermore, I am a certified life-coach. My skills extend to Book Publishing, International Business, Blockchain-based Startups, Cryptocurrency, Image Editing, and Film Production. My professional background is robust, and I hold a university degree, as well as postgraduate degrees in Global Affairs, Film/TV Production, and Screenwriting."

Phone Support
Film & Video
Media Analytics
Coaching
Creative Writing
Customer Service
Media Relations
Creative Direction
Translation
Copywriting
$15 hourly
- 5.0/5
- (3 jobs)
Creative writing, tech savvy, typing , graphic design experience and also customer service experience.

Phone Support
Management Skills
English
Phone Communication
Typing
Specifications
Digital Design
Customer Service
Graphic Design
$30 hourly
- 5.0/5
- (1 job)
Dedicated and results-driven professional with a deep background in customer service, technical support, and web development, with focus on HTML, CSS3, React, Ruby, Python, and Rails. Contributing exceptional communication skills and experienced in providing top-tier customer service to diverse profiles, including VIP and executive-level clientele. Check out my Instagram: @samphasis

Phone Support
Phone Communication
Life Coaching
Copywriting
Writing
Live Chat Software
Web Development
Customer Service
$15 hourly
- 5.0/5
- (12 jobs)
I have skills set that can help you with any project that you need. From customer service to phone support. I can type very quickly and am very dedicated to the projects

Phone Support
Data Entry
Customer Service
$35 hourly
- 0.0/5
- (0 jobs)
Currently living in the United States, I am bilingual in Japanese and English, born and raised in Japan, and a graduate of a university in the United States. I have over 5 years of experience as a client success/support manager and specialist, working with Japanese B2B clients in the tech industry in Japan. Currently, I help write content in Japanese for a machine learning AI company. Skilled in Japanese-English translation, transcription, and creating clear, effective articles and documents. Proficient in resolving issues, simplifying complex concepts for clients, and adapting to fast-paced environments as well.

Phone Support
English
Gmail
Translation & Localization Software
Translation
Writing
Troubleshooting
Problem Solving
Tech & IT
Customer Support
Email
Japanese
Zendesk
Salesforce CRM
Salesforce
$20 hourly
- 4.9/5
- (2 jobs)
I am an administrative assistant with a strong attention to detail. I am known for my efficiency and my ability to communicate well. I am familiar with most Microsoft programs but am comfortable working on other platforms.

Phone Support
Virtual Assistance
Customer Care
Administrative Support
Data Entry
$45 hourly
- 0.0/5
- (0 jobs)
Hello! I’m Darnell E. Liburd, an accomplished professional with over ten years of experience in legal services, project management, and philanthropy. I bring a proven track record in managing complex litigation, driving impactful fundraising initiatives, and leading diverse teams. I specialize in strategic planning, client relations, and event coordination, leveraging expertise in tools like Microsoft Office and ProLaw. I’m dedicated to delivering excellence in every project. Let’s connect to bring your vision to life!

Phone Support
Cold Calling
Call Scheduling
Zoom Video Conferencing
Social Media Account Setup
Order Processing
Email Support
Hosting Zoom Calls
Hosting Online Meetings
Data Entry
Event Planning
Virtual Assistance
Community Management
Phone Communication
Customer Service
$30 hourly
- 4.9/5
- (33 jobs)
I have 16 years of Data Entry experience working with software such as Microsoft Office, Delphi and Google Sheets. I am extremely detail-orientated with the ability to multitask without any errors. Once I start a project, I like to get it done as soon as possible. Communication is very important as this is one of the major keys to being successful in anything you do. If ever presented with an obstacle, I enjoy figuring it out even if I have to ask a question. On the side, I am also a multi media artist, my work is typically very colorful and vibrant. From painting, to creating coloring books to handmaking magnets, I enjoy all types of mediums. If you'd like to check out my work, please feel free to message.

Phone Support
Customer Service
Digital Art
Administrative Support
Social Media Management
Zoho CRM
Acrylic Painting
Shopify
Google Sheets
Remote IT Management
Email Communication
Microsoft Office
Data Entry
CRM Software
$25 hourly
- 4.1/5
- (4 jobs)
I am now the Influencer Concierge for Afluencer app. I was an expert cold caller, telemarketer and appointment setter with great customer service skills. I have done inbound calls for Aeroswiss, St. Jude's and the Navy. I have a perfect speaking voice, and a great New Yorker aggressive & polite nature. I'm in the lead generation field for 7 years assisting companies varying sizes, including St.Jude (Winter catalog upselling). Fitmarc, Pixate Create, and regional companies. I've become an expert in finding the decision-maker, setting the appointment and moving a prospect forward down the sales pipeline. I am technically skilled and have worked with Zoho CRM, Salesforce, Booker, Phorest and more. I am available part-time and look forward to hearing about your organization and your needs.

Phone Support
Customer Service
Customer Satisfaction
Product Knowledge
Data Entry
Call Center Management
Email Support
Zoho CRM
Inbound Inquiry
Social Media Management
Online Chat Support
$13 hourly
- 0.0/5
- (0 jobs)
Over 15 years of experience in Sales, Education, and Social Media. Bilingual in Spanish and English specializing in language interpretation and translation for 10 years.

Phone Support
Customer Service
Customer Support
Lifestyle & Travel
Photography
Language Interpretation
Data Entry
Translation
Food Photography
Sales
Bilingual Education
Customer Experience
Travel & Hospitality
Online Chat Support
Education
$25 hourly
- 5.0/5
- (2 jobs)
Hi, thank you for taking the time to view my profile. I am an experienced Customer Support Agent for more than 14 years, providing professional and friendly service in a fast-paced environment. I am also fluent in speaking and writing English. And I am technical savvy in multitasking and navigating through multiple applications with speed and accuracy. I am a well-experienced Sales Rep with numerous companies from Telco and Cable companies in the US. I am a well-experienced Lead Generation Specialist as well. I have a great passion for helping others and stays calm under pressure, and can adapt my communication style to a wide variety of personalities and situations. Feel free to communicate with me if you need help. Thank you!

Phone Support
Customer Service
Corporate Finance
Online Chat Support
Technical Support
Debt Collection
$15 hourly
- 5.0/5
- (1 job)
Looking for a real specialist in a Call Center World? I'm always happy to help and apply all 5 years of my Call Center experience! I'm a reliable, enthusiastic and hardworking person. Then I worked in a BPO company. I handled costumer service, sales and appointment setting accounts. My first project as a VA was for a Property Management company. I work in different campaigns like direct tv / dish tv, energy .I also worked as a an appointment setter for two different Australian accounts. I currently work as a customer service for a US Property Management Company. I've started as a regular Customer Service agent and achieved a WFM(Workforce Management) Team Manager position. Throughout this path, I had a chance to work as a Sales Agent, a Customer Service Team Manager, started a "Follow Up" Team from the scratch (including handbook development) Finally, I've built a Workforce Management Team and had been running this Team as a Manager for around 5 years My team and I have also developed customer service departments and call centers from the ground up and we would love to manage your customer service departments as well. My team and I work with select companies that need expanded customer service and/or Virtual Assistance services. If you need a freelancer who will not quit after a week and will deliver the highest quality of support for your business then we need to talk! Feel free and can contact me

Phone Support
BPO Call Center
Customer Support
Call Center Management
Online Chat Support
Cold Calling
$5 hourly
- 5.0/5
- (1 job)
I am a professional customer service representative specializing in handling customer Inquiries and all sorts of incoming emails, live chat, order processing, refunds, cancellations… I am very adaptable to a new environment with different people with their cultures. I believe that good communication and understanding a customer is key to this job. Therefore my aim is to provide customers with the best support by understanding their problems. I do enjoy working hard and getting excellent results. I have 5 years of working experience as a customer support manager/advanced customer support. During this time of work I have learned skills such as; •Creating and growing solid customer relationships with customers all over the world •good at managing a support team as an account manager •Creating necessary reports testing products/devices providing the required feedback etc… •Strong analytical skills and ability to understand the client issue, and to explain technical process heavy information in “real world” terms to non-technical products. •Ability to provide support in English using a different CRM system like Zendesk, SalesForce, OTRM CRM, etc... •Ability to handle different social media handle such as Instagram, Facebook, Twitter, etc... •skilled in working closely with the technical, engineering team and marketing team Additional skills and strengths. •Proficiency with almost all internet browsers; •Proficiency with Ms office •Good knowledge of zendesk •Highly and self-motivated •Proficient in problem resolution •Excellent in customer service skills •Excellent verbal and writing communication skills Also, I'm an open-minded person who is always ready to learn and unlock new challenges for my self-motivation and provide customer satisfaction that will also put a smile on my employee's faces.

Phone Support
Data Analysis
Customer Support
Sales
Email Communication
Data Entry
Bookkeeping
Customer Service
Online Chat Support
$100 hourly
- 0.0/5
- (0 jobs)
Hello, Former DPO working under articles 37, 38, and 39 of the GDPR, GDP Consultant, and Cybersecurity Consultant with more than two and a half years of experience, For my official DO job, I worked under professional secrecy. Was declared as PO at the French Data Protection Authority. GDPR consultant since 02/2019 with several missions for companies in Europe, based in Germany, Ireland, Norway, Belgium, and France. But also in Canada and Tokyo. Member of the AFCDP (French Association of Data Protection Officers) since the second year. Signer of the "Charter of Deontology for Data Protection Officers " for every official PO mission GDPR is not only web or digital-based but also concerns paper documents. Can help you with the GDPR compliance of your company and website, auditing, creating a privacy policy, registers, cybersecurity council, etc... Have a lot of documentation, and contact with other DPO. with the AFCDP, also with the DPO service of the French CNIL Also, Cybersecurity certified with VHL and VHL Advanced Plus (virtual hacking lab) and SPSE certifications (Python for pentesters). "VHL" for having reach Administrative access of a minimum of 20 (easy to advanced) machines "VHL Advanced Plus" for having reach Administrative access of a minimum of 10 (Advanced +) machines, manually. Finished 38 of the 42 machines of that lab. Pentesting for over more than 10 years. With labs and certifications, i finished root or administrative access on +/- 150 machines Can do enumeration, web application testing,exploitation, and escalation of privileges Knowledge of vulnerability scanning and testing tools (Nmap, Nessus, Burp Suite, Owasp ZAP, Nikto, Wfuzz, Metasploit, and several other tools appropriate for every mission. Functional ability to leverage both Win and Linux OS Owner of the French cybersecurity blog ch-info.org Team of French White Hat hacker blog hackademics.fr WHAT ARE YOU SEEKING?? We are greater than others in hacking professionalism. Lets help you with your hacking needs. in the following areas such as *recovery of hacked bitcoin wallet *tracking and tracing of stolen bitcoin wallet *recovery of stolen bitcoin *recover of any stolen cryptocurrency *recover any products system *recovery of any hacked email *erasing of criminal records, * changing of high school or university grades, * hacking of websites and portals, * hacking of CCTV cameras, * hacking of Facebook *hacking of YouTube *hacking of any email account *hacking and recovery WhatsApp accounts *hacking of any kind of social media’s

Phone Support
Security Analysis
Science
Growth Hacking
Data Analysis
Data Recovery
DevExpress
Scientific Illustration
Data Science
Ethical Hacking
$20 hourly
- 5.0/5
- (5 jobs)
I am Johanna Sinchi, a professional with extensive experience in sales support, customer service, and email, phone, and chat support. Additionally, I am developing skills in creating and editing audiovisual content. My responsibility, punctuality, honesty, and ability to work both independently and as part of a team make me the ideal candidate to help your company achieve its goals. My adaptability and quick learning allow me to add value in various fields, and my desire to continue learning and growing professionally ensures my commitment to excellence in every task I undertake.

Phone Support
Testing
ChatGPT
Data Entry
Customer Service
Customer Support
Email Support
$30 hourly
- 5.0/5
- (1 job)
Proficient, result-oriented, and highly interpersonal customer service professional with over 10 years' experience in facilitating customer satisfaction, client relationships, and exceeding expectations. Anenthusiastic team-player who thrives in a fast-paced environment and always willing to go the extra mile. Empathetic and patient but can be firm and business like when required. Possess experience in reception, Microsoft office (50wpm), data-entry , clerical duties, collecting / processing payments, and answering customer inquiries. Committed to promoting the highest standards and company values.

Phone Support
Microsoft Excel
Google Docs
Insurance Verification
Administrative Support
Management Skills
Insurance Claim Submission
Email
Microsoft Word
Microsoft Office
Customer Service
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