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Hire the best Phone Support Agents in Uyo, NG

Check out Phone Support Agents in Uyo, NG with the skills you need for your next job.
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Clients rate Phone Support Agents
Rating is 4.7 out of 5.
4.7/5
based on 114 client reviews
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    Tired of losing customers to slow responses or generic support? I help businesses like yours turn every customer interaction into a lasting, five-star experience. With over 3 years of hands-on experience in customer support and communication management, I don’t just reply to messages, I build trust, reduce churn, and bring calm to the chaos of customer service. I work with startups, agencies, and fast-growing businesses to enhance customer satisfaction, improve communication systems, and streamline support operations. As a Customer Support Specialist, Communication Manager, and CRM-savvy Virtual Assistant, I offer a reliable, proactive presence in your customer journey, someone who understands both the tech and the human side of support. Here’s what I bring to your team: Customer Support (Email, Chat, Phone, Socials): I manage daily interactions with empathy, professionalism, and speed—ensuring your customers feel heard, helped, and happy. Communication Management: I handle internal and external messaging across platforms with brand-aligned clarity to foster engagement and loyalty. CRM Expertise: I’m skilled in tools like Zendesk, Intercom, HubSpot, Salesforce, and Freshdesk, setting up automations, logging tickets, and creating efficient workflows that save time and reduce errors. Problem Solving: I anticipate issues before they arise, tackle challenges quickly, and keep your customers moving forward. Time & Task Management: I stay on top of high-volume support loads without sacrificing quality or responsiveness. Whether you need someone to own your inbox, guide customers through onboarding, manage feedback loops, or simply help your team breathe easier, I’m here to provide support that’s not only responsive but remarkable. Let’s work together to elevate your customer experience, message me today and let’s talk about how I can help your business grow.
    Featured Skill Phone Support
    Salesforce
    HubSpot
    Intercom
    Zendesk
    Interpersonal Skills
    Time Management
    Account Management
    Administrative Support
    Customer Satisfaction
    Email Support
    Customer Support
    Social Media Management
    Social Media Lead Generation
    Customer Service
  • $5 hourly
    • 5.0/5
    • (4 jobs)
    Are you prepared to tame irate customers and keep your customers loyal with a skilled customer service specialist? Maintaining a business' reputation is easier when you have a customer support professional who is dedicated to it. Companies must recognize irate customers, despite the difficulties associated with dealing with them. I can help you find a quick solution to your problem using troubleshooting and problem-solving methods. It is imperative that businesses provide live chat and email support to customers 24 hours a day, seven days a week, if they want to succeed. When it comes to customer service, you can rely on me to deliver outstanding results. My customer service experience and knowledge will ensure that irate customers in your organization are calmed and satisfied. Over time, proper customer relationship management has enabled me to gain experience in dealing with customers and providing high-quality customer service. My expert troubleshooting and problem-solving techniques have helped my clients' customers maintain loyalty for over four years, and I am capable of doing well at your company as well. Here are my core competencies as a customer support specialist: Calling, emailing, or using live chat to promptly and politely answer customer questions. Escalating complex or unresolved client issues to the relevant manager or division for more review and swift and efficient resolution Keeping up with product and market developments to better serve customers. Keeping a positive outlook and offering top-notch customer service all help to create a positive customer service experience. Troubleshooting and resolving issues with the goods or services provided by the business. providing customers with accurate and current information as well as product knowledge. Responding to customer complaints and concerns in a timely and accurate manner. Preserving thorough records of customer questions and issues, as well as monitoring customer interactions. My skills as a customer support specialist are as follows: Effective Phone, Live-chat operator, and Email Support. Troubleshooting. Answering Product Questions. Customer Relationship Management. Tickets Creation and Management. Active and emphatic Listening. Communication Etiquettes. Call Logging/Report. About Me: I am a career-driven customer support specialist who ensures that my clients are satisfied and complete projects with a high rate of improvement. I would be glad to be a part of your team and take that project of yours to the next level. If you would love for me to be a part of your team, then send an Upwork message to begin.
    Featured Skill Phone Support
    Sales
    Phone Communication
    Live Chat Software
    Email Support
    Online Chat Support
    Communication Etiquette
    Troubleshooting
    Email Communication
    CRM Software
    Customer Relationship Management
    Customer Service
    Social Media Management
    Customer Support
    Zendesk
  • $5 hourly
    • 5.0/5
    • (4 jobs)
    A customer service representative who has been trained in customer loyalty management and customer relationship management should handle your customers, whether irate or not. I am an empathetic customer service representative who understands that customers may turn angry without effective communication, not listening to them, and swiftly resolving their issues. I maintain the brand reputation and name by providing excellent customer service via email, telephone, and live chat channels, increasing customer loyalty, and growing the customer base. As a customer care representative who cares about your customers, I will reflect that care through the level of service provided. As a result of my experience with customer relationship management tools such as Zendesk, Hubspot, Intercom, and others, I have gained extensive knowledge of customer service. With over five years of experience, it has been my duty to provide fast troubleshooting and problem-solving services to maintain customer loyalty in companies and businesses. As a result of my experience, I am confident that I can achieve greater results in your organization Here are my core competencies as a customer support specialist: Providing customers with accurate and current product knowledge and information. Providing prompt and accurate responses to customer complaints. Maintaining thorough records of customer inquiries and complaints. Taking complex or unresolved client issues to the attention of the relevant manager or department for review and resolution as soon as possible. Troubleshooting and resolving problems that customers may have with our services. Providing prompt and polite answers to customer questions by calling, emailing, or live chat. My skills as a customer support specialist are as follows: Communication skills Active Listening Multitasking Team Collaboration Empathy Patience Product Knowledge Adaptability Conflict Resolution Customer Focus Feedback Utilization Time Management About Me: My goal as a customer service representative is to ensure that my clients get a full experience of my expertise. You can start by sending me a message through Upwork if you would like to have me on your team.
    Featured Skill Phone Support
    Online Chat Support
    Customer Retention
    Active Listening
    Customer Relationship Management
    Troubleshooting
    Customer Satisfaction
    Time Management
    Communication Skills
    Email Support
    Customer Support
  • $5 hourly
    • 5.0/5
    • (1 job)
    With over 3 years of customer service expertise, I've mastered the art of CHAT, EMAIL, and PHONE support. As a friendly and dedicated service pro, my goal is to always exceed customer expectations and ensure their absolute satisfaction. I'm an immediate and professional communicator with a knack for building lasting relationships that drive business success. My career speaks to my expertise in customer service and sales. As a professional with a strong track record and a team-first mindset, I thrive in fast, moving environments where my skills make a real impact. ✓ Freshdesk ✓ Live Chat Support ✓ Customer Service / Technical Support ✓ Email Support ✓ Resolving basic and complex issues ✓ Phone Support ✓ HubSpot CRM ✓ Zendesk ✓ Expertise in Lead Generation ✍️ I'm always available 24/7 for a quick call and chat, let's discuss how I can contribute to your company. Your company my priority!
    Featured Skill Phone Support
    Google Docs
    Microsoft Excel
    Lead Generation
    Product Knowledge
    Communications
    Customer Support
    Email Marketing
    Online Chat Support
    Customer Service
    Email Support
    Zendesk
    HubSpot
    Freshdesk
    Administrative Support
  • $7 hourly
    • 4.6/5
    • (3 jobs)
    _"Hope eased my workload and gave me more time on my hands. Great work, Hope!"_ _"A pleasure working with Hope - very attentive and hardworking."_ That’s exactly what I deliver! I specialize in streamlining day-to-day operations with tools like Trello, Asana, Monday, Airtable, Click up, Mailchimp, Canva, AI automation 🥇 20+ jobs completed outside of Upwork 🏆 4+ Years of Experience You’ll Gain: Seamless calendar and appointment management, Social media marketing and management, Engaging content creation and campaign execution, Administrative and Personal Assistance, Accurate CRM updates and database organization, Engaging content creation and campaign execution, Blog posting, and updating WordPress websites, Project management Over 20+ successful collaborations with businesses needing consistent, detail-oriented, and proactive support. I’ve got your back, YOUR BUSSINESS IS NEXT, Let's get started!
    Featured Skill Phone Support
    QuickBooks Online
    Jira
    Administrative Support
    Slack
    Email Communication
    Customer Service Chatbot
    Email Support
    Zendesk
    Ticketing System
    Customer Service
    Customer Support
    Microsoft Dynamics 365
  • $10 hourly
    • 3.5/5
    • (21 jobs)
    🌟 Experienced hospitality expert offering a diverse skill set that includes Property Management, Airbnb Short-Term Rental Management, Real Estate Administrative Assistance, Cold Calling, Appointment Setting,Social Media Management and Mortgage . What I Offer: ⭐ Property Management: A thorough approach to property management, handling everything from maintenance coordination to tenant communication and background checks. ⭐ Bookkeeping: Accurate and up-to-date financial record-keeping to add an extra layer of financial management to your real estate portfolio. ⭐ Short-term Rental Management: Full support for vacation rental managers, covering guest communication, listing management, and coordination with cleaners and maintenance teams. ⭐ Guest Communication: Efficient handling of guest inquiries, reservations, and any issues that arise, ensuring high customer satisfaction. ⭐ Listing Management: Crafting and maintaining attention-grabbing property listings across platforms like Airbnb, Booking.com, VRBO and Expedia to boost visibility and bookings. ⭐ Coordination with Cleaners an Maintenance: Seamlessly scheduling and managing cleaning and maintenance to keep properties ready for guests. ⭐ Cold Calling & Lead Generation: A proven ability to generate high-quality leads through cold calling and expert objection handling. ⭐ Administrative Support: Expertise in CRM management, data input, lead sourcing, and property research to ensure smooth, organized operations. ⭐ Social Media Management: Proficient in establishing and managing social media accounts, developing strategic campaigns, and creating engaging content to enhance brand presence. ⭐ Administrative Excellence: Flexible and adaptive, ensuring seamless daily operations with minimal disruptions. Airbnb Arbitrage Property Search and Analysis : - Detailed property searches in several locations and cold - calling landlords. - Analytical research to ensure maximum revenue through metrics like ADR, OR, and AR - Negotiating favorable lease agreements Why Work With Me? ✅ Extensive experience in real estate operations. ✅Customer-centric attitude and ensuring happy and satisfied guests who will rebook and recommend your property. ✅ Strong lead generation and management skills ✅ Proficient in social media strategy and content creation ✅ Detail-oriented with strong organizational abilities ✅ Excellent communication and teamwork skills. 📌 SOFTWARE PROFICIENCY: ♦️Airbnb ♦️VRBO ♦️Expedia ♦️Booking.com or Extranet ♦️TripAdvisor ♦️Appfolio ♦️ QuickBooks ♦️Agoda ♦️Turno ♦️ Amazon ♦️ Instacart ♦️Asana ♦️ Notion ♦️Furnished Finder ♦️Lodgify ♦️Uplisting ♦️Guesty for Hosts ♦️Hostaway ♦️Hospitable ♦️Smoobu ♦️ OwnerRez ♦️SmartBNB ♦️TurnoverBNB ♦️Slack ♦️Smartlock (Yale lock, Remotelock, Guestylock, August, Kwikset, Schlage, Safely) ♦️Stripe ♦️Buildium ♦️Rent Manager ♦️Google Suite ♦️MS Office ♦️Adobe ♦️Canva ♦️ChatGPT 4.0 ♦️Keap ♦️ MailChimp Imagine leveraging my passion and dedication in real estate and short term rental property management business for your company. It promises to be a worthwhile venture. I'm eager to discuss how I can improve your business. Available 40 to 60 hours per week, I can start immediately. Send me a direct message on Upwork, click "Invite to Job," or "Hire Me" to bring my expertise to your organization.
    Featured Skill Phone Support
    Travel & Hospitality
    Maintenance Management
    Task Coordination
    Real Estate Cold Calling
    Lease
    Lead Generation Analysis
    Real Estate Acquisition
    Expense Reporting
    Property Management
    Property Management Software
    Customer Service
    Customer Relationship Management
    Virtual Assistance
    Online Chat Support
  • $5 hourly
    • 5.0/5
    • (1 job)
    I am a self starter, an enthusiastic customer care, virtual assistant with e-commerce experience, an administrative personnel with over 3 years of experience. I have ability to work effectively as a team and independently also. Guest centric, very tech -savvy to deliver tasks timely and professionally. You don't have to take the stress alone, let me assist you with your day-to-day tasks. I am available to work more than 30 hours per week 6am-8am EST/PST/CST is a perfect working time for me. Let's start immediately.
    Featured Skill Phone Support
    Outbound Call
    Administrative Support
    Healthcare Management
    Virtual Assistance
    Email Support
    Customer Service
    Lead Generation
    Sales
    Scheduling
    Telemarketing
    Data Entry
    Email Communication
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I’m Inemesit Joy Akpan, and I don’t just fix problems I turn angry customers into your biggest fans. With 5+ years of experience in customer support, I’ve mastered the art of delivering fast, friendly, and unforgettable service that keeps people coming back. Whether it’s through live chat, phone, email, or social media, I don’t just meet expectations I blow them out of the water. Your customers deserve more than just answers they deserve an experience that makes them say, “Wow, this company really cares.” And that’s exactly what I deliver. Why I’m the Support Specialist You’ve Been Searching For ✅ Proven Results: I’ve consistently achieved 95%+ customer satisfaction rates and cut response times by 20% because your customers shouldn’t have to wait. ✅ Multichannel Mastery: From Zendesk to Freshdesk, Intercom to HubSpot, I’ve mastered the tools that keep support teams running like clockwork. ✅ Empathy Meets Efficiency: I don’t just fix issues, I connect with customers, making them feel heard, valued, and cared for. ✅ Tech-Savvy Problem Solver: Whether it’s troubleshooting a technical glitch or guiding a customer through a complex process, I make it simple and stress-free. My Journey in Customer Support 🔹 Phone Support & Call Centers : I started in the trenches of a high-volume call center, handling 100+ calls daily with a smile. I didn’t just survive I thrived, eventually moving into quality assurance (QA) to help teams deliver better service. 🔹 Live Chat & SaaS Support : I’ve managed 50+ Zendesk tickets daily, providing lightning-fast resolutions via chat and email. I’ve also supported customers on Slack, Twitter, and other platforms, ensuring they get the help they need, when they need it. 🔹 Admin & Ticket Management : I’ve streamlined workflows using tools like Zendesk, Freshdesk, and Intercom, turning messy inboxes into well-oiled machines. From processing refunds to escalating complex issues, I make sure nothing falls through the cracks. What I Bring to Your Business Customer Support Excellence: I don’t just meet expectations I exceed them, every single time. Live Chat & Online Support: Quick, clear, and professional responses that keep customers happy and engaged. Phone Support: Confident, friendly, and effective call handling that builds trust and loyalty. Email & Ticket Management: Efficient, organized, and solution-driven support that keeps your inbox under control. Administrative Support: From data entry to workflow management, I’ve got your backend covered. Tools I Master Helpdesk Platforms: Zendesk, Freshdesk, Intercom, HubSpot, Salesforce Live Chat Software: LiveChat, Drift, Tawk.to Communication Tools: Slack, Microsoft Teams, Productivity Suites: Google Workspace, Microsoft Office 365 Let’s Create Unforgettable Customer Experiences Together I’m not just another freelancer I’m your secret weapon for delivering support that wows your customers and grows your business. Whether you need help with live chat, phone support, ticket management, or admin tasks, I’m here to make it happen. Ready to stand out from the crowd? Let’s chat!
    Featured Skill Phone Support
    Customer Service
    Helpdesk
    Ticketing System
    Freshdesk
    Email Support
    Live Chat Software
    Zendesk
    Customer Support
    Problem Solving
    Troubleshooting
    Communication Skills
    Call Scheduling
    Microsoft Office
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    You don’t need to be overwhelmed by minute activities that should be delegated. That is why I am here to provide all the assistance you will need. Welcome to my space! I am a skilled and self-motivated virtual assistant with strong knowledge in administrative work, customer support, and social media management. I am passionate about my work and always eager to learn new things. MY SPECIALTIES ARE: 🌲Social media management 🌲Customer Support 🌲Calendar management 🌲File Management 🌲Appointment setting 🌲Email management 🌲Online Research ➡️🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ I'm a full-time freelancer which means you'll find me almost 24/7 online and ready to work. ✅ I focus on providing VALUE to all of my clients and earning their TRUST. ✅ I won't just get the job done, but I'll suggest improvements once I spot any. ✅ I'm extremely responsive and always keep all lines of communication readily open with my Clients. Premium tools that I am proficient with include Calendly, Google Suite, Microsoft Suite, Trello, ClickUp, Asana, Slack, Later, Google Meet, Zoom, Canva, Google Drive, and others that I can learn within a short time. As an expert Virtual Assistant be sure to get the best of services as I bring my uniqueness to the role and ensure customer satisfaction at all times. SEND AN INVITE OR DIRECT MESSAGE! So, we can discuss or get started immediately with your task. I look forward to hearing from you and working with you. Best regards, Emily
    Featured Skill Phone Support
    Appointment Scheduling
    Canva
    Email Communication
    Legal Assistance
    Customer Service
    Google Docs
    Communication Skills
    Client Management
    Administrative Support
    Social Media Content
    Social Media Management
    Online Chat Support
    Email Management
    Virtual Assistance
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Hello there! I'm Aniebiet, and I'm thrilled to offer my expertise as your dedicated Virtual Assistant. With a passion for organization and a knack for efficiency, I'm here to help you handle administrative tasks and also increase your productivity. Why Choose Me as Your Virtual Assistant? Personalized Service: I believe in understanding your unique needs and tailoring my services accordingly. Your business is not just another client on my list; it's a priority, and I'm committed to providing you with personalized, attentive support. Organizational Wizardry: From managing your calendar to handling emails and coordinating meetings, I excel at keeping things organized and running smoothly. My goal is to ensure you never miss a beat, allowing you to operate at your peak efficiency. Proactive Problem Solver: Anticipating needs and addressing potential issues before they arise is a strength of mine. I’m always on the lookout for ways to improve processes and enhance productivity, ensuring you stay ahead of the curve. Detail-Oriented Approach: I have a keen eye for detail and pride myself on accuracy. Whether it's data entry, document preparation, or research, you can trust that every task will be handled meticulously and delivered flawlessly. Effective Communication: Clear and open communication is the cornerstone of our successful collaboration. I’m always available to discuss your needs, provide updates, and make sure we're aligned on every project. Services I Offer: Calendar and Email Management Meeting and Travel Coordination Data Entry and Database Management Research and Report Preparation Customer Service Support Social Media Management Document Preparation and Editing Task and Project Management Tools am proficient with: ▪️Project management tools: Asana, Trello. ▪️Customer Care Services: Zendesk, Live chat, Email. ▪️Communication Management Tools: slack, Skype, Google meets, Microsoft Word, Zoom, Telegram. ▪️File Management and Share: Google Drive, Dropbox, One Drive. ▪️ Presentation software Microsoft PowerPoint, Google slides ▪️Google calendar ▪️Clickup etc. A Little About Me: Outside of my professional life, I enjoy researching and listening to music, which keep me balanced and motivated. This balance translates into my work as I bring a calm, composed, and energetic approach to every task I undertake. Let's Connect: If you're looking for a reliable, dedicated, and proactive virtual assistant to support your business, let's connect! I am excited to partner with you and contribute to your success. Together, we can achieve great things. Looking forward to working with you, Aniebiet A.
    Featured Skill Phone Support
    Google Docs
    Copy & Paste
    Online Chat Support
    Data Extraction
    Lead Generation
    Email Management
    Typing
    Calendar Management
    Appointment Scheduling
    Accuracy Verification
    Proofreading
    Administrative Support
    Virtual Assistance
    Data Entry
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Dedicated and detail-oriented Solar Energy Technician with four (4) years of experience in designing, installing, maintaining and troubleshooting residential and commercial solar power systems. Troubleshooting electrical systems, ens uring safety compliance and delivering high quality renewable energy solutions. An adept instructor in training programme on solar energy designs and installation, Strong understanding of photovoltaic (PV) systems and solar technology with a commitment to sustainable energy practices.
    Featured Skill Phone Support
    Hardware Design
    PCB Design
    Executive Support
    Administrative Support
    Lead Generation
    Customer Relationship Management
    Calendar Management
    Appointment Scheduling
    Email Management
    Cold Calling
    PV System Design
    Solar Design
    Electrical Engineering
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Your high Caliber virtual assistant is here to make your work easy. Getting things done before its deadline with quality is my primary concern. I am an executive virtual assistant with 2 years of experience offering administrative services and other task that improves customers experience. What I offer? I am dedicated to providing reliable, timely, and professional support to ensure your business runs smoothly and effectively. This includes; > Calendar and Inbox Management: I help you stay organized and efficient by expertly managing your calendar and inbox. I handle scheduling, prioritize meetings, set reminders, and ensure your appointments run smoothly. With my services, you’ll never miss a deadline or important event. I also streamline your inbox by filtering out spam and flagging urgent messages. >Email Management:I take the burden of email management off your shoulders by efficiently sorting, responding, and organizing your inbox. From filtering out irrelevant messages to drafting responses and managing follow-ups, I ensure you never miss an important email. By maintaining a clean and organized inbox, you’ll save time and reduce stress, all while ensuring that your professional communication is handled promptly and effectively. >Appointment Setting: With my virtual assistance, setting and managing appointments becomes hassle-free. I coordinate your calendar, find mutually available times, send confirmations, and handle any rescheduling or cancellations. I take care of all the communication, ensuring that you can focus on your work and meetings without worrying about double-booking or scheduling conflicts. My service ensures a seamless and organized approach to time management. >Online Research:I provide comprehensive online research services to support your decision-making process. Whether you need market analysis, competitor research, or information on specific topics, I deliver accurate and up-to-date findings that help you make informed choices. I dedicate myself to delivering detailed reports, saving you hours of browsing. >Chat Support: I offer efficient and reliable chat support services, acting as a first point of contact for your clients and customers. By providing timely, helpful, and professional responses via live chat, I enhance customer experience and satisfaction. Why hire me? You should hire me because I am a dedicated and reliable Executive Virtual assistant. Here’s why I stand out: >Expertise & Experience: With a solid background in handling a wide range of administrative tasks, from calendar management and email filtering to customer support and lead generation, I bring the experience necessary to meet your unique needs. >Time-Saving Efficiency: I help streamline your daily tasks, improve your workflow, and ensure deadlines are met without sacrificing quality, so you can focus on growing your business or profession. > Detail-Oriented & Organized: I am meticulous and organized, which ensures that no task is overlooked, and everything is done promptly and to the highest standard. >Proactive & Reliable: I don’t just react to your requests but I anticipate needs and handle things before they become problems. You can count on me to be proactive, detail-oriented, and dependable. >Customer-Centered Focus: I’m committed to enhancing your clients’ experience, whether it’s through managing communication, providing prompt responses, or assisting with support.
    Featured Skill Phone Support
    Providing Information to Callers
    Time Management
    Email Communication
    Online Chat Support
    Customer Experience
    Problem Solving
    Lead Generation
    Calendar Management
    Cold Calling
    Appointment Scheduling
    Email Management
    Online Research
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Hello and welcome to my profile! I’m a Nigeria-licensed Registered Nurse (RN, BSN) with over a decade of diverse experience in nursing care, Nursing project management, case management, chronic disease management, power point management and healthcare informatics. I specialize in transforming complex healthcare concepts into achievable outcomes. 🕊️ What I Offer: 👉 Professional PowerPoint Design: Clean, compelling, and well-researched medical presentations for lectures, trainings, research projects, and client-facing materials. 👉Healthcare Consulting & Content Development: Evidence-based content for health education, chronic disease management, case management, and training programs. 🔑 Why Work With Me? 👉 Timely Delivery: 48-hour turnaround on most projects with clear, consistent communication. 👉 Quality-Driven: Detail-oriented, results-focused, and committed to helping you meet your objectives. 👉 Client-Centered: I treat your goals as my own—bringing passion, professionalism, and precision to every project. Let’s collaborate to bring your healthcare project to life with clarity, creativity, and clinical accuracy. I’m here to provide impactful solutions that empower both patients and providers. Navigation and Research.
    Featured Skill Phone Support
    Organizer
    IT Support
    PowerPoint Presentation
    Ehealth
    Healthcare Management
    Health Coaching
    Health & Fitness
    Healthcare
    Patient Care
    Health & Wellness
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I AM THAT VIRTUAL ASSISTANT that proffers Solution, with exceptional Communication Skills, a goal getter and great time/task manager. I deliver without fail on all projects and I CAN BE OF GREAT HELP 😊. 🏅MY EXPERTISE AND SOFT SKILLS🏅 ✔️Data Administration Data Entry Google Suite (Sheet, Meet, Doc, Calendar), Microsoft Office ( Word, PowerPoint, Excel), File Organisation Scheduling. ✔️Data Analysis Product Research, Document Organisation, Web Research, Graphics Design (Canva only). ✔️Specialize Customer Service Admin Support, Chat Support, Customer Support, Phone Call Management, Problem Solving, Appointment Setting, Email Management, Setting up and Nurturing Online Communities. ✔️Well Organized and Heedful, ✔Work well under pressure with little or no supervision, ✔I am 100% dedicated to work ✔Always willing to listen and hear what task there is and steps you would want me to take to make the job more efficient and results more effective and accurate. Being a VA isn't just a job for me but a sincere passion to assist my clients in the best ways possible in their day to day activity, help them have seamless task delivery and a stress free life.😘 HIRING ME WILL MAKE YOU COMFORTABLE, RELAXED, AND CONFIDENT THAT YOUR PROJECTS ARE IN SAFE HANDS 😌 🙌 I am open to work at anytime so keep in touch.🤗
    Featured Skill Phone Support
    Receptionist Skills
    Communications
    Sales & Marketing
    Social Media Management
    Community Moderation
    Email Support
    Customer Service
    Email Marketing
    Cold Calling
    Administrative Support
    Email Communication
    Phone Communication
    Data Entry
    Google Workspace
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Struggling with late replies, lost tickets, or unhappy customers? Poor support costs you repeat business and trust. That’s where I come in. I help businesses build trust and retain customers through fast, friendly, and reliable support. Whether you’re overwhelmed with tickets or losing track of conversations, I step in to streamline your process, improve response times, and keep your customers coming back. From handling complex issues to crafting empathetic responses, I ensure every customer feels heard and valued. I’m experienced with tools like Zendesk, Intercom, hubspot, Freshdesk, and Shopify. I manage multi-channel support (email, live chat, social media), maintain help centers, and follow up to increase satisfaction and loyalty. I am organized, proactive, and calm under pressure. Tools: Support & Ticketing: Zendesk, Intercom, Freshdesk, Hubspot Project & Time Management: Asana, Trello, ClickUp, Monday.com, Clockify Communication & Scheduling: Slack, Calendly, Zoom, Google Meet, Email, Google Calendar Productivity & Automation: Zapier, Notion, Google Workspace Ecommerce & CRM: Shopify, HubSpot Service Hub, Zoho Desk. Let’s build support that keeps your customers loyal and your business growing. Message me lets work as a team and turn great service into serious results. I’m here to make your support stress-free and your customers happy!
    Featured Skill Phone Support
    Ecommerce
    Data Entry
    Zapier
    HubSpot
    Shopify
    Customer Service
    Business Development
    Customer Retention
    Communication Skills
    Email Communication
    CRM Automation
    Online Chat Support
    Customer Support
    Project Management
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Customer Support Agent | Email & Chat Support Expert | Admin Support |Sales Experienced and Dedicated Sales and Customer Service agent with a strong background in email and chat support. Proven track record of delivering top-notch and timely support to clients across various industries and leaving them with memorable service experience. Skilled in: -Customer Service (Phone, Email, Chat) -Email Management (Inbox Management, Response Templates) -Chat Support (Live Chat, Messaging Platforms) -Admin Support (Data Entry, Scheduling, Document Management) -CRM Software (Zendesk, Freshdesk, Salesforce) -Time Management and Organization With a strong focus on providing exceptional customer experiences, I aim to build long-term relationships with clients and deliver high-quality support. Let's collaborate and drive success together. I'm dedicated to providing exceptional service, exceeding expectations, and driving success for your business. Why Choose Me? Expertise: 4 years of experience in customer service and sales, with a strong background in email and chat support. - Proven Track Record: Consistently delivered high-quality support, resulting in positive feedback and long-term client relationships. - Strong Communication Skills: Excellent written and verbal communication skills, with the ability to adapt to various communication styles. -Technical Proficiency: Skilled in CRM software (Zendesk, Freshdesk, Salesforce), email management tools, and chat support platforms. - Time Management: Proven ability to prioritize tasks, manage time effectively, and meet deadlines. - Adaptability: Quick learner, able to adapt to new software, processes, and industries. - Customer-Centric: Dedicated to providing exceptional customer experiences, ensuring client satisfaction and loyalty. -Reliability: Committed to delivering high-quality support, with a strong focus on reliability and accountability. -Continuous Improvement*: Always seeking opportunities to improve skills, knowledge, and processes, ensuring the highest level of support. Toolkit 🧡CRM Software (Zendesk, Freshdesk, Salesforce) 🧡Email Management Tools (Gmail, Outlook, Email Templates) 🧡Chat Support Platforms (Live Chat, Intercom, Zendesk Chat) 🧡Productivity Tools (Trello, Asana, Todoist) 🧡Time Management Tools (Calendly, ScheduleOnce, TimeAndDate) 🧡Data Entry Tools (Google Sheets, Microsoft Excel, Airtable) 🧡Document Management Tools (Google Drive, Dropbox, Microsoft OneDrive) 🧡Virtual Meeting Tools (Zoom, Skype, Google Meet) 🧡Browser Extensions (Grammarly, LastPass, Hunter) Ready to get started? Send me an invitation to collaborate on your project.
    Featured Skill Phone Support
    Product Knowledge
    Email Management
    Sales
    Administrative Support
    Online Chat Support
    Email Support
    Problem Resolution
    Complaint Management
    Communication Etiquette
    Customer Satisfaction
    Customer Support
    Virtual Assistance
    Customer Service
    Email Communication
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    With 5+ years of hands-on experience supporting entrepreneurs, startups, and growing businesses, I specialize in keeping your operations smooth, your customers happy, and your digital presence strong. From customer support and admin tasks to product testing and social media support, I provide reliable, adaptable, and proactive solutions that save you time and increase productivity. Whether you're overwhelmed with emails, need help managing your schedule, or want fresh eyes on your digital tools and apps, I'm here to step in and help you stay focused on what matters most—growing your business. What I Can Do For You Virtual Assistance & Admin Support ✔ Email & calendar management ✔ Client onboarding, follow-ups, and CRM updates ✔ Data entry, file organization, and workflow optimization ✔ Travel research & event coordination ✔ Blog post formatting & repurposing Customer Support ✔ Chat, email & phone-based support ✔ Responding to inquiries, troubleshooting & resolving issues ✔ Building strong rapport with customers ✔ Helpdesk tools, ticketing systems & live chat platforms Beta Testing & Usability Feedback ✔ Testing web apps, mobile apps & digital platforms ✔ Detailed bug reports, user experience notes & suggestions ✔ Helping teams fine-tune before launch Social Media & Content Support ✔ Social media scheduling & light community engagement ✔ Canva graphics for posts, newsletters & blogs ✔ Hashtag research & trend tracking ✔ Assistance with post formatting & repurposing content Why Clients Love Working With Me: ✔ 5+ years of experience across admin, support & QA roles ✔ Reliable, detail-oriented & a strong communicator ✔ Quick to learn new tools & tech ✔ Comfortable with tools like Canva, ChatGPT, Microsoft Office & more ✔ Committed to delivering quality work on time, every time
    Featured Skill Phone Support
    UX & UI
    Usability Testing
    Google Workspace
    Mobile App Testing
    Beta Testing
    Virtual Assistance
    Hausa
    Email Support
    Customer Support
    Translation
    Customer Service
    Data Entry
    Data Annotation
    Proofreading
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Are you looking for a dedicated professional to enhance your customer experience and build lasting client relationships? Look no further! With over 3 years of experience in customer service, I specialize in providing top-tier support via email, chat, and phone. I excel at resolving issues promptly, managing inquiries efficiently, and ensuring customer satisfaction at every interaction. My expertise includes CRM tools like Zendesk, Salesforces, handling high-volume queries, and delivering personalized solutions that align with your brand’s values. I pride myself on my strong communication skills, empathetic approach, and ability to adapt to diverse customer needs. Whether it's assisting with troubleshooting, answering product questions, or turning complaints into positive outcomes, I aim to leave a lasting impression that strengthens brand loyalty. Let’s work together to provide exceptional service that delights your customers and drives your business forward!
    Featured Skill Phone Support
    Customer Care
    Communication Skills
    Resolves Conflict
    CRM Software
    Technical Support
    Email Support
    Online Chat Support
    Customer Support
    Time Management
    Problem Solving
  • $5 hourly
    • 0.0/5
    • (1 job)
    Hey, of all places you could be on the internet right now, you’re on my profile and I think that’s THRILLING🥰! Are you a founder or busy CEO juggling too many tasks, loosing hours to Emails, Customer issues and managing chaos instead of accomplishing your vision? Let me handle the busywork, so you can get back to scaling your business. Hi, I’m Peace Sunday, a proactive, organized, and results-driven Virtual Assistant with solid experience in Customer Service, Project Management, and Lead Generation. I specialize in supporting busy entrepreneurs and CEOs like you who are ready to delegate, grow, and win back their time. With 1 year of hands-on VA experience and 3 years in Customer Support, I am skilled at running the backend of your business efficiently. Whether it's managing your inbox, handling CRM updates, coordinating projects, or delighting customers, I get it done with excellence. I am always intrigued about learning new techniques, tools and soft wares with the aim of taking business productivity to the next level. ✅ Tools I am proficient with: Slack | Trello | Asana | Monday.Com | Calendly | Google Workspace | Click Up | Jira | CRM | Hubspot | Lemlist | Apollo | Doodle | FreshDesk | Setmore | Picktime | Momondo | Yelp | Zapier | Loom Here’s why you should Hire me: ✨I treat your business as my own. ✨I am always available if you need support. ✨I’m super organized and enjoy ticking things off a to-do list. ✨Communication is my passion- I will be in touch regularly to provide updates on activities. ✨Fast learner? Unquestionably! I adapt fast to new systems and processes. ✨I know my way around tools like Google workspace, CRMs etc. Looking for someone who is reliable, easy going and eager to start and make a significant impact? That’s me! Kindly send me a direct message here on Upwork, Click the “Invite to Job” button or “Hire me now” because you deserve a smoother work life and the serene peace of mind that comes with it. Availability: For Short- term, Long Term, Hourly and fixed contracts, count me in! Many Thanks! ☺️
    Featured Skill Phone Support
    Fashion & Beauty
    Scheduling
    Time Management
    Customer Satisfaction
    Email Support
    Communications
    Customer Service
    Interpersonal Skills
    Online Chat Support
    HubSpot
    Appointment Setting
    Lead Generation
    Customer Support
    Travel Planning
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I am an experienced customer service professional with a proven track record of resolving customer inquiries efficiently through phone calls, emails and other means. I specialized in handling complaints, providing products and services recommendations, and ensuring customer satisfaction. Currently, I work as a Walk-in customer service representative, at aTelecommunication company where I assist customers face-to-face with troubleshooting, account management, and service related concerns. I efficiently manage multiple inquiries while maintaining a high level of professionalism and empathy. I am eager to bring my expertise to a remote customer service role, where I can deliver top- notch support and enhance customer experience
    Featured Skill Phone Support
    Complaint Management
    Customer Satisfaction
    Email Support
    Email Communication
    Administrative Support
    Customer Support
    Virtual Assistance
    Communication Etiquette
    Phone Communication
    Customer Service
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