24 Best Phone Support Agents For Hire In Ohio

Check out Phone Support Agents in Ohio with the skills you need for your next job.

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$30 hourly
- 4.3/5
- (17 jobs)
Did hear about that jouster who got out of prison? He’s a freelancer now! Ha! As you can see, my comedic career will be taking off any day now! In the meantime, I'm utilizing my many other skills that have been honed over 20+ years to provide top-notch services to clients like you. Office Administration Skills and Experience: - Scheduling meetings and appointments - Document preparation - Data Entry - Record keeping - Calendar management - Transcription and meeting minutes - Digital Filing - Spreadsheet creation and tracking - Email management - and much more! Transcription Experience: - Audio, video, and live transcription - Meeting minutes - Strict verbatim, verbatim, edited, and intelligent formats - Speaker labels and time-stamping - Adroit at handling difficult audio Editing, Copy Editing, and Proofreading Services: - Ensuring content is free of typographical, grammatical, spelling, punctuation, and other errors - Correcting inaccuracies, discrepancies, and errors - Making sure a text is clear, readable, and error-free - Following the "Five Cs": making sure the content is clear, correct, concise, comprehensible, and consistent - Available from the very first rough edit to the final copy edit and proofreading before publication. I can provide every step start to finish, or simply provide one of them As you can see, I have developed many skills throughout my professional career, and I take pride in all of them. Regardless of which service you require, I guarantee accuracy, dedication, and satisfaction throughout the entire contract. And when my big comedic break comes, I'll be sure to send you free front-row tickets!! Haha Thank you very much for your time, and I look forward to hearing from you.

Phone Support
Fact-Checking
Content Editing
Proofreading
Customer Service
General Transcription
Legal Transcription
Filing
Microsoft Excel
Microsoft Word
Virtual Assistance
Data Entry
$45 hourly
- 5.0/5
- (2 jobs)
I have been a Social Worker since 2015 and acquired my Independent license in 2021. I have worked in the community, school and office setting alongside a variety of clients. I enjoy connecting people to the resources they need to improve their lives. I would love to branch out and use my skills in other areas to support and meet the unique needs of clients. Authorized to work in the US for any employer

Phone Support
Organizer
Emotional Tone
Typing
Female Voice
Voice Recording
Online Chat Support
$20 hourly
- 5.0/5
- (4 jobs)
I excel in Customer Service and most jobs I have worked required some type of Customer Service. I have had many compliments come from Managers in the past about how well I deal with customers, even angry customers. Fast paced work is easy for me. I also am very skilled in Math and enjoy using it. My schedule is very flexible and I am available almost all the time. I have my own online shop and it allows me to have a lot of free time. I am a very fast learner and am willing to learn anything.

Phone Support
Selling
Sales
eBay Listing
Recipe Writing
Social Media Marketing
Writing
Instagram
Typing
$32 hourly
- 3.4/5
- (3 jobs)
I have been working as an Administrative Accounting Specialist for over 2 years now. My duties include gathering payroll data, reaching out to supervisors and employees via email, working as a team to implement payroll and auditing timesheets. I have experience with Paychex, Paycom, and Jamis for timekeeping and running payroll. I’m responsible for analyzing payroll data in Excel along with customer service through our CRM, ZENDESK.

Phone Support
Aircall
Zendesk
Social Media Account Setup
Social Media Content Creation
Scheduling
HubSpot
Virtual Assistance
Content Writing
Social Media Management
Email Communication
Communication Etiquette
Slack
Copywriting
Data Entry
Payroll Accounting
$24 hourly
- 5.0/5
- (1 job)
I have worked in the customer service field for over 15 years and in management for 10 years. I am friendly, empathetic and patient. I have great time management and listening skills. I am quick thinking and love solving problems.

Phone Support
Acuity Scheduling
Communication Etiquette
Customer Satisfaction
Time Management
Providing Information to Callers
Resolves Conflict
Active Listening
Office Administration
Customer Support
Problem Resolution
Zendesk
$20 hourly
- 5.0/5
- (10 jobs)
I’m actively looking to work from home, so I can take care of my niece and my soon-to-be newborn. I want to be able to show everyone that I can be my best at taking care of my family and working at the same time, I’m great with customer service calls and data entry. I can handle patient with difficult customers. I'm great with typing, reading emails, sending emails. I'm excellent in sales and marketing. I'm very familiar with Microsoft office. I have excellent customer service skills.

Phone Support
Customer Service
Beta Reading
Sales
Marketing
iOS
Writing
Proofreading
Data Entry
Microsoft Office
$20 hourly
- 5.0/5
- (1 job)
Hi! I am Sabrina and I am a sales, customer service and virtual assistant agent! I have 10 years experience with data entry, telephonic customer service, Microsoft office, and sales. I am extremely detail oriented. I have been working from home for the last three years and have a home office set up to ensure I am able to complete all work in a quiet, professional environment.

Phone Support
Typing
Communications
Data Entry
Sales
Customer Support
$40 hourly
- 0.0/5
- (0 jobs)
I am an experienced EDI Specialist with a strong background in managing and optimizing Electronic Data Interchange (EDI) systems for a variety of industries. Over the years, I’ve deployed EDI specifications, ensured seamless integrations with ERP systems like NetSuite, SAP, and Oracle, and streamlined processes to improve system functionality and client satisfaction. I’ve successfully managed up to 60 concurrent EDI projects, increasing client retention rates and driving operational efficiency. With proficiency in programming languages such as SQL, Python, and XML, as well as expertise in CRM platforms like Salesforce and HubSpot, I excel in enhancing data accuracy and reporting. In my previous roles, I reduced ERP downtime by 15% and delivered comprehensive onboarding and training programs that improved client adoption of EDI systems. Certified in Google Cybersecurity and Google AI, I bring a combination of technical expertise, process optimization, and exceptional client support to freelance projects, offering top-notch EDI implementation, ERP integration, and operational solutions.

Phone Support
Microsoft Project
ASC X12
Scheduling
Inventory Report
Data Collection
Data Analysis
Supply Chain & Logistics
Software Integration
Virtual Assistance
General Transcription
Data Entry
Project Management
$17 hourly
- 4.8/5
- (33 jobs)
Whether you're looking for customer services or operational support, I'm here for you. Successful work in e-commerce, mobile apps, legal, education, and security clients since 2013. Focusing on what's important is my daily drive. Let's talk about your needs today, drop me a message.

Phone Support
Google Workspace
Security Operation Center
Email Communication
Customer Support
Office 365
Interpersonal Skills
Product Knowledge
Social Customer Service
Slack
Customer Service
Communications
Online Chat Support
Legal
Zendesk
$25 hourly
- 4.9/5
- (43 jobs)
Customer service is the core of any kind of business and this is where I can offer you my help. With over 10 years of experience in the industry, I believe I have enough knowledge and first-hand experience in the field which makes me a great addition to the team. I also have a background in customer service consultancy - give me 3 months and I'll turn your customer service process around and maximize your business' potential. Whether you're looking for a customer support rep, manager or consultant - I am the person you are looking for! Talk to you soon!

Phone Support
Customer Service
Administrative Support
Customer Support
Email Etiquette
Content Moderation
Social Media Management
Order Processing
Online Chat Support
Email Support
Zendesk
$17 hourly
- 5.0/5
- (19 jobs)
With over two decades of dedicated experience in customer support, I am committed to delivering excellence in all interactions, whether through email correspondence or live chat. In working directly with Upwork's Executive Escalations Team. our specialty was de-escalation techniques, dealing with difficult customers, handling issues for C-level executives, and gathering information for our legal team. I possess vast expertise in managing eCommerce platforms via chatting and emailing, handling various tasks such as payment processing, managing returns and exchanges, and effectively using platforms like Stripe and Shopify to navigate chargeback appeals. I am very good with social media management, navigating platforms to provide commentary on social media ads, and engaging with direct messages. At this time, I prefer email and chat support, mostly because it allows me to maintain a professional environment amidst the presence of household pets.

Phone Support
Customer Service
Phone Communication
Customer Support
$24 hourly
- 5.0/5
- (1 job)
I take pride in each and everything I do. I combine my personal spiritual values with my god-given talents and acheive unparalled results! Always the top in whatever I choose to pursue- I'm eager to show off what I can do!

Phone Support
Writing
Social Media Content
Website Content
Editing & Proofreading
Website Builder
Microsoft Excel
Data Entry
Administrative Support
Clerical Skills
Email Support
Typing
Microsoft PowerPoint
Formatting
Recruiting
$20 hourly
- 5.0/5
- (4 jobs)
I am a current project manager at an international company who specializes in problem solving with additional experience in training and group leadership. I have over 12 years of high level customer service experience and communicate efficiently via oral and written methods. My goal is to provide my expertise for remote, short term projects. I am task driven, not afraid to ask questions or provide honest feedback and have a strong sense of urgency to ensure projects are completed in a timely manner. I am happy to provide my resume upon request.

Phone Support
Quality Assurance
Editing & Proofreading
Online Chat Support
Bug Reports
Beta Testing
Document Review
Google Review
Administrative Support
Email Support
Customer Support
Data Entry
Project Management
$12 hourly
- 5.0/5
- (9 jobs)
Hello my name is Thomas. If you're looking for someone who is experienced in customer support, email support, live chat support, and warm calling give me a try. Due to recently being laid off from my current position, I'm looking to hone my skills even further in the customer service field. This is my first experience working in a freelance role. Currently I only have 2+ years of experience in the customer service field, 1 year of this experience is in a call center environment. In my other work experience I have often had to deal with customers, adding at least another year of experience in dealing with customers and trying my best to solve their problems. Feel free to reach out to me at any time, I am around daily.

Phone Support
Phone Communication
Data Entry
Communication Etiquette
Customer Support
Email Support
$23 hourly
- 0.0/5
- (0 jobs)
Summary Personable and dedicated Customer Service Representative with extensive experience in the healthcare industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Phone Support
Data Entry
Photography
Digital Design
Customer Service
Customer Satisfaction
First Aid
Receptionist Skills
Appointment Scheduling
Customer Feedback Documentation
$17 hourly
- 5.0/5
- (4 jobs)
What you need to know about me is the following : -I always aim to provide the best customer service. -I make sure to listen so I can understand where an issue is and help find a solution. -Proficient in Microsoft Office. -Quick and efficient with data entry -Excellent time management & multitasking

Phone Support
Marketing
Editing & Proofreading
Typing
Problem Solving
Personal Budgeting
Streamline
Time Management
Spreadsheet Skills
Microsoft Office
Data Entry
Customer Service
$20 hourly
- 0.0/5
- (1 job)
Objective: I would like the chance to earn a position with a company by displaying my work ethic, drive, determination, experience, and skill. Experience: Board Of Education Cleveland, Ohio Lunch aid * Scrubbed and polished counters, tables and other equipment. * Supervised Kids * Served meals. Panera Bread Cleveland, Ohio Prep/Worker * Prep and baker, * Cashier and dishwasher * Performed Stock and took phone orders Panera Bread Cleveland, Ohio Cashier/Baker * Performed Prep and took phone orders * Baker and Delivery

Phone Support
Computer Basics
Phone Communication
Telephone
Telecommunications
$25 hourly
- 0.0/5
- (0 jobs)
EXECUTIVE SUMMARY Detail-oriented, organized and pro-active Administrative Assistant with experience managing business office functions and providing top level support to staff and clients. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency and accuracy with the ability to quickly adapt to new and changing environments.

Phone Support
Data Entry
Typing
Customer Service
Microsoft Office
Receptionist Skills
Social Media Content
Event Planning
Office Administration
Administrative Support
Newsletter Writing
Cards & Flyers
Flyer Design
Graphic Design
Canva
$20 hourly
- 0.0/5
- (0 jobs)
I have experience in customer service and Microsoft applications. My strengths are prioritizing, time management and working well under pressure with deadlines. I amAuthorized to work in the US for any employer.

Phone Support
Email Communication
Microsoft Excel
Typing
Customer Care
$22 hourly
- 0.0/5
- (0 jobs)
I'm looking to try my hand at 3d CAD modeling. I have no professional training. I do not know what this field even has to offer. I enjoy the challenges of the 3d CAD "world". It is allowing me to be creative, when I don't have many other outlets for that. My goal is to see what is available for design, what people or companies need and then create it. I'm hoping to grow and make myself truly proficient.

Phone Support
Technical Support
Automotive
Woodworking
CAD
3D Modeling
3D Design
$25 hourly
- 0.0/5
- (0 jobs)
Professional Summary Specializing in Customer Service, while having a broad experience level in various industries. Having worked in the medical field for the last 10 years, I have been able to utilize my customer service skills. Bringing detail-oriented and a decisive nature. Comfortable working alone or in a team setting to accomplish on-time and accurate tasks. Authorized to work in the US for any employer Skills * Proficient with regular computer programs like Microsoft and medical programs like Electronic Health Records and Patient Scheduling Software * Outstanding skills working with individuals with a wide range of backgrounds and skillsets * Exceptional rapport building skills targeted at ensuring teamwork and customer service * Creative, resourceful, flexible, and able to adapt to changing priorities while maintaining a positiveattitude and strong work ethic * Able to motivate different sized groups to come together to exceed established goals

Phone Support
Appointment Setting
Appointment Scheduling
Quality Audit
Customer Service Training
Customer Care
Data Entry
$20 hourly
- 0.0/5
- (0 jobs)
Hi there! I’m a highly motivated stay-at-home mom with a strong passion for helping people and ensuring a positive customer experience. With excellent communication skills, problem-solving abilities, and a natural ability to connect with others, I’m here to provide exceptional support for your business. What I Bring to the Table: • Outstanding Communication Skills: I excel in written and verbal communication, ensuring clear and effective interactions with customers. • Problem-Solving Mindset: I’m skilled at resolving issues efficiently while maintaining a positive and professional demeanor. • Organized and Detail-Oriented: I thrive in managing tasks, keeping records accurate, and following up promptly. • Empathy and Patience: As a mom, I’ve mastered the art of understanding needs, staying calm under pressure, and finding solutions that work for everyone. Services I Offer: • Live chat and email support • Phone-based customer assistance • Order tracking and issue resolution • Data entry and administrative support • Building strong customer relationships Why Hire Me? I understand the importance of maintaining customer satisfaction and brand loyalty. My background as a stay-at-home mom has equipped me with exceptional multitasking abilities, time management skills, and a keen sense of responsibility. I treat every project with care and professionalism, ensuring your customers feel valued. Let’s work together to provide a seamless and memorable experience for your clients. Feel free to reach out, and I’d love to discuss how I can support your business!

Phone Support
Phone Survey
Phone Communication
Customer Service
Customer Care
$18 hourly
- 0.0/5
- (0 jobs)
I have 15+ years of customer service working in the US and Australia. I offer an extremely high level of customer service combined with a strong sales focus to ensure maximum spend and satisfaction. I can look after a multitude of functions including, but not limited to, internal and external training, comprehensive people management, and venue management.

Phone Support
Email
Management Skills
Candidate Interviewing
Customer Service
Time Management
Hiring Strategy
Chatbot Conversation Steps
Appointment Scheduling
Finance & Banking Chatbot
Social Customer Service
Chat & Messaging Software
Scheduling
Meeting Scheduling
Customer Service Training
$12 hourly
- 3.9/5
- (45 jobs)
I have 20+ years of experience in working in different office settings to help companies succeed in their business. I have experience in working with computers, responding to emails, answering live chats, handling customer complaints, data entry, invoice & billing, bookkeeping, processing payroll, appointment setting, sales/marketing, and customer service. I am proficient in working with LiveChat, Salesforce, WordPress, Constant Contact, CRM programs, Google Docs, Google Voice, OneDrive, ZenDesk, Salesforce, QuickBooks, Dropbox, Microsoft 365, and many more systems. I have excellent English communication skills, a typing speed of 54 wpm with 100% accuracy, and a very friendly personality. I am detail orientated, highly motivated, willing to work hard, and very dependable. I go above and beyond expectations and would make an excellent addition to any company.

Phone Support
B2B Lead Generation
Sales Lead Lists
Sales Management
Telemarketing
Email List
Email Marketing
Appointment Setting
Lead Generation
Sales
Invoicing
Administrative Support
Customer Service
Email Communication
Data Entry
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