Hire the best Phone Support Agents in Angeles City, PH

Check out Phone Support Agents in Angeles City, PH with the skills you need for your next job.

Melinda G.
$12/hr
  • Trophy Icon Phone Support
  • Customer Satisfaction
  • Data Entry
  • Email Support
  • Phone Communication
  • Social Media Marketing
  • Virtual Assistant
  • Technical Support
  • Customer Service
  • Scheduling
  • QuickBooks Online
  • Customer Support
  • Communication Etiquette
  • Email Communication
  • English
  • Administrative Support

I'm enthusiastic about my task and strive hard to get things done cleanly and adequately. I'm set to learn and experience new skills and am more than willing to be trained and learn the tools needed. I worked as a Customer Service and Technical Support Representative for dental software (Dentrix and EasyDental) based in the United States. I have been working from home for 8 years now and I learned to understand the skills in handling different levels of handling customers. I was able to perfect my interpersonal and communication (verbal and written) skills. I’m efficient, reliable, competent, and good at multitasking which is my strong...

Jenette P.
$7/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Technical Support
  • Japanese to English Translation
  • Retail Sales Management
  • Administrative Support
  • Database Administration
  • Computer Skills
  • Quality Assurance
  • Travel Agent
  • Email Handling
  • Microsoft Excel

I am an experienced Customer Service Assistant for more than 13 years (chat, e-mail & phone support, face to face) including related areas. Been a Quality Assurance for more than a year, a travel agent for more than 5 years. I always strive for excellency as my priority & utmost goal is to provide satisfaction to my clients. I've always believed that it is not what you do that makes people happy, it is what you make them feel.

Kristina Lei R.
$12/hr
  • Trophy Icon Phone Support
  • Virtual Assistant
  • Debt Collection
  • Customer Support
  • Customer Service
  • Email Support
  • Social Media Management
  • Data Mining
  • Email Communication
  • Online Chat Support
  • Call Center Agent
  • Data Entry
  • Zendesk
  • Product Knowledge
  • Communications

• An excellent collections agent for JPMorgan Chase. • Also did well on customer service by providing assistance to customers who need clarifications about their accounts and make sure they are satisfied with the service provided before ending the call. • As well as a supervisor assistant whenever they're not around. Giving out updates and assisting colleagues for any queries they might have whenever supervisors are out of sight. • Worked as Data Mining Staff wherein I search the internet for the contact information and other important information of a specific person to be a possible client of a particular company. • I also worked as an...

Michelle D.
$8/hr
  • Trophy Icon Phone Support
  • Virtual Assistant
  • Communication Etiquette
  • Customer Support
  • Data Analysis
  • Customer Service
  • Virtual Assistance
  • Social Media Account Setup
  • Online Chat Support
  • Data Entry
  • Google Docs
  • Accuracy Verification
  • Email Support
  • Typing

I am currently freelance Real Estate Agent ( Part-time Agent ) Under the company of Dreams Ideal for almost 3 years. Posting online, creating a webpage , checking the properties if it is under foreclosure, more on documentation. Ability to discuss the property in project selling under Camilla Homes, Lumina, Bria homes. My worked experienced in BPO Company under Comcast Telecom, I worked here for for almost 1 year and 3 months my position is Technical Support Specialist 1. Strive to resolved customer issues without having transfer call, gather information and researched issues and verify account of the customers, Assist customers on how to...

Christine D.
$20/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Customer Support
  • Phone Communication
  • Accounts Payable
  • Accounts Receivable
  • Administrative Support
  • Bookkeeping
  • Debt Collection
  • Online Chat Support
  • Virtual Assistant
  • Product Knowledge

I've been working in BPO business for 10 years and handled different campaigns and accounts. I was a Collection Senior Agent for 4 years for Capital One US. I also worked with T-Mobile USA for 1 year and 3 months as a Customer Service/Technical Support and worked for Outcomes Health for 2 years. With my previous jobs I learned a lot of skills, techniques and it boost my knowledge in every accounts that I handled. For me, learning is a continuous process and I will always take it as a challenge for me to have a better career and to be successful in every job that I will be working with. With my skills and knowledge I know that I am capable...

Jenny T.
$8/hr
  • Trophy Icon Phone Support
  • Customer Feedback Documentation
  • Customer Satisfaction
  • Data Entry
  • Copywriting
  • Customer Experience Research
  • Email Communication
  • Sales
  • Account Management
  • Communication Etiquette
  • Administrative Support
  • Scheduling
  • HubSpot
  • Telemarketing
  • Customer Retention Strategy

Account Manager ◾️ Senior Account Specialist ◾️ Senior Process Associate ◾️ Copywriter 👩‍💻 I've been in the BPO industry for almost 15 yrs. Im expert in providing world class customer service in sales, collections and tech support. I have worked for multinational companies such as JpMorgan & Chase Bank, Tata Consultancy Services, IQOR Phils. and Sutherland Global Services. 👩‍💻 I do some side hustle jobs like copywriting and digital marketing that I recently learned and got my first break for a cafe shop called Slice of Cake. 🎯 I'm customer-oriented with a positive mindset no matter how complex the situation is. I'm also an...

Bryan Paulo B.
$9/hr
  • Trophy Icon Phone Support
  • Researcher
  • Email Handling
  • Microsoft Excel
  • Report Writing
  • Customer Relationship Management
  • Brochure Design
  • Data Entry
  • Data Mining
  • Online Chat Support

I have been in many different fields of work, I've been able to earn and learn different skills to provide my client quality results. Starting from managing emails, sourcing out parts and products to use for my previous client's line of work (Trades), generating reports for cross comparison towards previous week productivity to date, handling tenant, customer and client phone inquiries, researching different topics needed from property location report (Real Estate), Tenant/Owner information sourcing (Real Estate) to troubleshooting steps for complex and unidentified item(s)/Appliance(s) (Trades). And also have an average experience in team...

Joseph Y.
$10/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Email Support
  • Workday Adaptive Planning
  • Technical Support
  • Administrative Support
  • Content Creation
  • Customer Support Plugin
  • Online Chat Support
  • Customer Support
  • Smartphone
  • Live Chat Operator
  • Zoho CRM
  • Email Handling
  • Email Communication

Experienced customer–oriented professional with strong multi-tasking skills and ability to efficiently prioritize task. Self-motivated personable and result-driven individual. I have 10 years of experience in business organizations such as Customer Service, Technical Support and Consumer Finance. In years of service as a Customer Service Representative , I have been exposed dealing with different types of customers. It gave me a broad idea of what a customer service should be. I have acquired and been well equipped on how to deal with customers' concerns/issues, providing resolution in a positive manner. As a Customer Service...

Randy Mae L.
$10/hr
  • Trophy Icon Phone Support
  • VoIP
  • Email Communication
  • Slack
  • GoToConnect
  • Phone Communication
  • Sales
  • Customer Service
  • Email Support
  • Freshdesk
  • Live Chat Operator
  • Multitasking
  • Media & Entertainment
  • Online Chat Support

I’ve been a customer service representative for more than seven (7) years now and most of the accounts I handled are US-Based like At&t, Sprint/Tmobile, Netflix, UPS Freight/ Tforce Freight, and lastly, Bolt Storage. I do inbound/outbound calls, emails and live chats. I also have a Sales and Technical background. I know how to use these tools: Freshdesk Zendesk Gorgias Olark Slack/Zoom/Skype StorEdge G-suite Microsoft tools Canva If the tools you’re using weren’t mentioned, that won’t be a problem. I’m very trainable and I can easily adapt. I would love to know more about the job role. Let’s talk?

Analyn E.
$5/hr
  • Trophy Icon Phone Support
  • Data Mining
  • Stripe
  • Researcher
  • Email Communication
  • Virtual Assistant
  • Proofreading
  • Campaign Management
  • Graphic Design
  • Online Research
  • Microsoft Excel
  • Data Entry
  • Zendesk
  • Accuracy Verification
  • Online Chat Support

Are you looking for a reliable and reliable contractor who can perform your jobs in the best possible way and at some point? You're then in the right place. I have 4 years & 1 month of outsourcing experience. I have developed a wide range of skills that would meet the expectations of the role and exceed them. I've gained experience in virtual support and customer support, and American companies have worked in recent years. I can provide support for e- mail, ticket, chat and telephone as well as admin tasks. I will do my utmost to satisfy my customers because I strongly believe in understanding the needs of customers. Communication is key...

Royland M.
$8/hr
  • Trophy Icon Phone Support
  • Supervisory Skills
  • Employee Training
  • Business Coaching
  • Account Management
  • Virtual Assistant
  • Sales
  • Customer Service
  • Social Media Marketing
  • Online Chat Support

Experienced hard working professional who is looking forward to having a challenging job where my experiences, skills, and capabilities can be utilized to achieve the client's goals and objectives. I worked in the BPO Industry for more than 11 years, handled several projects in telesales: inbound and outbound, customer service accounts, technical support specifically ISP support, back-end processes like handling fraudulent charges issues, phishing scam reports, email handling, and chat and administrative support, also a quality assurance specialist. Experienced in training newly hired individuals to be productive and expert in their new...

Mark C.
$5/hr
  • Trophy Icon Phone Support
  • Data Entry
  • Administrative Support
  • Virtual Assistance
  • Real Estate
  • Online Chat Support
  • Microsoft Excel
  • Technical Support
  • Customer Support
  • Virtual Assistant
  • Customer Service
  • Email Communication
  • Communications

• 3 years as a Executive Assistant in a Real Estate in Australia, doing some Rental Increase, Lease Renewals, Rental Applications, Routine Inspections, Email management, calling Tenant/Owner. • Repairs and Maintenance Responsible for creating Maintenance request by Tenant/Owner. Responsible for asking a quote from a tradesman/strata Responsible for follow ups from tradesman/strata Adding Bill/invoice to the Owner. Calling tenants to confirm Jobs complete. • 2 years experience of chat and email support in onlinejobs.ph • 1 year Data Entry / Data mining in odesk

Jelien N.
$5/hr
  • Trophy Icon Phone Support
  • Email Support
  • Data Entry
  • Typing
  • Cold Calling
  • Customer Support
  • Order Entry
  • Microsoft Excel
  • Phone Communication
  • Telemarketing
  • Sales
  • Customer Service

Skills: *Customer Service! (Collections, Fraud specialist and Product/Account Inquiry) *Sales (Inbound & Outbound/Cold Calling) *Appointment Setter *Lead Qualifier *Documents Conversion (PDF-MS WORD / VICE CERSA) I am able, determined, and flexible in dealing with any situation and challenge that arises. I have a strong natural ability to handle difficult situations, customers, and questions. I can help build generate profits by establishing trust and provide excellent service to your current and potential customers. I have the ability to work independently as well as lead projects. I am looking for opportunities to further leverage my...

Kim M.
$5/hr
  • Trophy Icon Phone Support
  • Data Entry
  • General Transcription
  • Typing
  • Microsoft Word
  • Microsoft PowerPoint
  • Customer Service
  • Customer Support
  • Online Chat Support
  • Virtual Assistant
  • Accuracy Verification
  • Google Docs
  • Real Estate
  • Content Editing
  • Email Communication

I am a young professional who has a passion for real estate and everything that it encapsulates. I'd love to help you take the daily tasks off your plate so that you can help your clients to the best of your ability and with your full focus. Let's get on a call to discuss what you need!

Jannerie Ann Santos Escarlan E.
$15/hr
  • Trophy Icon Phone Support
  • Sales
  • Customer Support
  • Outbound Sales
  • Microsoft Excel
  • Microsoft Office
  • Data Entry
  • Helpdesk
  • Email Support
  • Server
  • Customer Service

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

Wilson Jose B.
$6/hr
  • Trophy Icon Phone Support
  • Online Chat Support
  • Desktop Support
  • Customer Service
  • Email Support
  • Communications
  • Technical Support
  • Phone Communication
  • Customer Support

CAREER OBJECTIVE To obtain a position in a company that will utilize my capabilities to fullest of my creativity and at the same time build up my knowledge and skills to become effective and efficient member of our society.

Isabella S.
$5/hr
  • Trophy Icon Phone Support
  • Calendar Management
  • Online Chat Support
  • Email Support
  • Virtual Assistance
  • Data Entry
  • Zoho CRM
  • Customer Service
  • Form Completion

Hi, my name is Isabella, a passionate virtual assistant and customer service representative who can help build your business with my experience in communicating with international clients both in email and phone, managing calendars, data entry and writing documents. My character as a young-willed freelancer will help your work load lighter. - I'm experienced in Google Calendar, G Suite, MS Office and Zoho CRM

Yasmin Jade P.
$8/hr
  • Trophy Icon Phone Support
  • Virtual Assistant
  • Customer Service
  • Teaching English
  • Online Chat Support
  • Zendesk
  • Email Handling
  • Multiple Email Account Management
  • Order Tracking
  • Checking Order Status
  • Shopify

I worked as a Customer and Technical Support Representative, Billing Specialist, and Chat Support Specialist. I'm an Expert in the following areas: - Gorgias, Zendesk, Helpscout, Zoho and HappyFox - Trello - Shopify, Bigcommerce - Shipping Easy - Click Up - Sharepoint - MS Office, Dropbox, and Google Drive - Ecommerce Cloud Processing Platform - Gooten - Recharge - Stripe - Salesforce - Slack - Tidio - Stella Connect - Proprietary software - Tracking Websites - CRM's - Data Entry / Admin. Support - Email Support / Chat Support - Social Media Management I'm going to excel in my field through hard work, research, skills, and perseverance....

Juan R.
$15/hr
  • Trophy Icon Phone Support
  • Real Estate Transaction Standard
  • Property Management
  • JavaScript
  • Microsoft Office
  • Management Skills
  • HTML5
  • Executive Support
  • Administrative Support
  • Customer Service
  • Real Estate
  • Data Entry
  • File Management
  • Email Communication
  • Virtual Assistance

Certified US real estate virtual assistant with over 5 years of experience in US Real estate & used top applications that helps productivity and output in the US real estate market. I have created processes and workflows to stay organized and make sure that no deals are falling through cracks. Together we can be more productive towards building your real estate empire. I worked as a Cold Caller, Property Manager, Project Manager, Acquisitions and Dispositions Manager, Operations Manager & Transaction Coordinator. Having these experiences, I would be able to help you exponentially in getting to that next level goal of your company. I’ve...

Celine Anne B.
$18/hr
  • Trophy Icon Phone Support
  • Customer Support
  • Online Chat Support
  • Administrative Support
  • Virtual Assistant
  • Operations Management
  • Management Consulting
  • Property Management
  • Email Support
  • Human Resource Management
  • Business Operations
  • Management Skills
  • Team Management
  • Client Management

I have been with the BPO and the remote industry for the last 15 years. I have 10 years experience managing long term and vacation rentals. Currently an active student at the Vacation Rental University (theVRU.com). My exposure in the industry is diverse. I have been into customer service (phone/chat/email), dispatch support, sales, lead generation, appointment setting, and collections. I believe that my energy, analytic skills, organizational abilities, and creativity in tackling problems are also plus factors. I am equally comfortable working independently to meet company goals, as well as collaboratively as part of a team. Please see...

Charles Jayson D.
$9/hr
  • Trophy Icon Phone Support
  • Executive Assistant
  • Customer Service
  • Order Tracking
  • Online Chat Support
  • Email Support
  • Call Center Management
  • Order Processing
  • Business Development
  • Sales Development

I help business scale fast and drive revenue by bringing in more clients, job orders, and new ventures.

Dianne Kristine J.
$6/hr
  • Trophy Icon Phone Support
  • Data Entry
  • Data Encoding
  • Customer Service
  • Customer Support
  • Online Chat Support
  • Ad Posting
  • Researcher
  • Virtual Assistant
  • Administrative Support
  • Scheduling

I am a goal-oriented and trustworthy person. I will be your Jill of all trades should you hire me! My expertise includes Customer Satisfaction.

Jamaica Elisha Mary M.
$6/hr
  • Trophy Icon Phone Support
  • Social Network Administration
  • Forum Moderation
  • Email Deliverability
  • Google Docs
  • Data Scraping
  • Virtual Assistant
  • Customer Retention
  • Appointment Setting
  • Online Chat Support

I have more than 6 years of experience in the call center industry as Customer Service Representative (for both chat and phone support), Technical Support Representative, Retention Specialist for HughesNet (satellite internet service provider in the US), Inbound and Outbound Collections Agent AGL (gas and electricity retailer in Australia). I also have more than 1 year of experience as an Appointment Setter (Remote) for American Insurance Benefits (both mortgage and healthcare insurance). I am also an on call content moderator and can do social media management and data entry I have skills in using the following Customer Service related...

Irish S.
$7/hr
  • Trophy Icon Phone Support
  • Phone Communication
  • Administrative Support
  • Multitasking
  • Customer Support Plugin
  • Order Tracking
  • Online Chat Support
  • Salesforce
  • Customer Service
  • Product Installation Support
  • Quality Assurance
  • Computer Maintenance
  • Computer Skills

I have been in the BPO industry since June of 2015. Initially I have worked as a Microsoft technical support level 1 &2 then got promoted as a Quality Analyst. I have experience fixing any computer software-related issue, like downloading, installing, and activating applications and operating systems. Upgrade the operating system. Clean and maintain computer performance. Remove viruses on the computer. As a Quality Analyst, I am responsible for auditing and providing feedback to Supervisors and Trainers. Achieves daily, weekly, and monthly quality monitor goals for call and chat in accordance with account specified goals. I am a fast...

Joeward B.
$5/hr
  • Trophy Icon Phone Support
  • Windows 10 Administration
  • Online Chat Support
  • Customer Service
  • Microsoft Office
  • Technical Support
  • Pre-Sales
  • Customer Support
  • Live Chat Operator

To obtain a position in a customer service-oriented organization where I can utilize my organization skills to increase customer satisfaction. - Almost 10 years in BPO industry - Specialized in Microsoft - 2 years as CSR (Phone Support) - 3 years as CSR/Tech Support (Chat Support) - Almost 5 years as Subject Matter Expert till present - Knowledgeable in MS Office 2021 and Microsoft 365 - Basic knowledge in Windows 10 and 11 - We support Office Apps, Surface and also Xbox Work Experience: Sutherland Global Services | CSR | Microsoft Account 2013 - 2014 Customer Service Representative Phone Support Sutherland Global Services | Product...

Marriane Haerzel V.
$6/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Billing
  • Microsoft Word
  • Microsoft Excel
  • Data Entry
  • Internet Research
  • Virtual Assistant
  • Online Chat Support
  • eCommerce
  • Customer Support
  • Email Support
  • Answering Product Questions
  • Email Communication

Hi! Good day Everyone, My name is Marriane Haerzel M. Viloria, and I am new in this platform. I want to expand my knowledge as a freelancer and take risks. Feel free to look at my profile and my previous experiences. Customer Service Experienced I like solving problems, answering questions and fulfilling customer needs I am good in this kind of services. - Billing Customer Service - Live Chat Support - Email Support - Inbound Phone Service - Outbound Phone Service - Social Customer Support - Tech support Customer Service - Data Entry - Real State Agent - Healthcare Agent I used paid tools to generate leads accurately with 100% quality...

Janino Miko M.
$7/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Microsoft Office
  • Customer Retention
  • WooCommerce
  • Freshdesk
  • Email Support
  • Smartphone
  • Online Chat Support
  • Call Handling
  • Inbound Inquiry
  • English

I have been working in the customer service industry for more than five years and handle a couple of Programs during my time. I'm well versed in the job description I applied for. I'm also adept at Microsoft Office Tools and tools that most clients require to use, like Outlook. I worked with a health and fitness subscription type of service with Upwork and gained a few experiences handling Freelance work. I also familiarized myself with a few systems that most freelance clients use, like WooCommerce and Freshdesk.

$NaN/hr

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