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Hire the best Phone Support Agents in Angeles City, PH

Check out Phone Support Agents in Angeles City, PH with the skills you need for your next job.
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  • $15 hourly
    • 5.0/5
    • (11 jobs)
    Are you looking for an exceptional customer service representative who can provide world-class assistance to your customer? Here's what I can offer: -23 years of Customer Service Experience (Dell, AT&T, America Online to name a few) -Leadership experience (Supervisor, Team Leader and Operations Manager Trainee) -Exceptional phone, email, chat and ticket skills. -Proficient in administrative work -Critical thinker, attention to details and smart logical decision-making skills -Advanced Microsoft Office skills -CRM tools experience
    Featured Skill Phone Support
    Time Management
    Leadership Skills
    Customer Support
    Email Communication
    Product Knowledge
    Photo Editing
    Microsoft Excel
    Online Chat Support
    Email Support
  • $7 hourly
    • 4.7/5
    • (3 jobs)
    Friendly, Dedicated, and Results-Driven Customer Service Professional with over 8 years of experience delivering exceptional support across Chat, Email, and Phone channels. I’ve had the privilege of assisting renowned US-based brands such as AT&T, T-Mobile, Direct TV, Macy’s, and Bloomingdale’s. This experience has provided me with extensive expertise in managing escalations, order processing, shipment tracking, billing, and technical issue resolution. As a former team leader, I’ve successfully coached and mentored customer service agents to ensure consistent, high-quality service delivery. Key Competencies: • Order Management & Shipment Tracking • Billing & Technical Support Resolution • Escalation Management & Problem Solving • Team Leadership & Mentorship • Customer Satisfaction & Retention • Accurate Data Entry & Documentation • Calendar Management Why Choose Me? I treat each client’s business as my own, prioritizing attention to detail and delivering personalized, professional service. My goal is to help your business achieve customer loyalty and satisfaction. Let’s connect to discuss how I can provide top-tier support tailored to your needs!
    Featured Skill Phone Support
    Calendar Management
    Product Listings
    CRM Software
    Customer Satisfaction
    Customer Experience
    Data Entry
    Cold Calling
    Leadership Skills
    Time Management
    Customer Service
    Sales
    Customer Support
    Online Chat Support
    Email Support
  • $15 hourly
    • 5.0/5
    • (13 jobs)
    Highly motivated and results-driven Customer Service and Collections Agent with a rockstar flair for delivering exceptional service and recovering outstanding debts. Adept at managing challenging situations with empathy, professionalism, and finesse. Proven track record of meeting and exceeding collection targets while maintaining a positive customer experience. Key Qualifications: 1. Outstanding Communication Skills: Exceptional ability to communicate persuasively and professionally, both verbally and in writing. Can navigate sensitive conversations with empathy and tact. 2. Debt Recovery Expertise: Proficient in the art of debt collection, employing a customer-centric approach while ensuring compliance with legal and ethical guidelines. 3. Customer-Centric Attitude: Passionate about providing top-notch customer service, going the extra mile to build trust and rapport with clients, even in challenging collection scenarios. 4. Target-Oriented: Consistently meets and exceeds collection targets, leveraging a combination of negotiation skills and persistence to maximize recoveries. 5. Problem-Solving: Possesses a sharp analytical mind to assess financial situations, identify solutions, and negotiate payment arrangements that benefit both clients and the organization. 6. Compliance Knowledge: Well-versed in the regulatory landscape surrounding debt collection, ensuring adherence to all relevant laws and guidelines. 7. Resilience: Thrives in a fast-paced, high-pressure environment, maintaining composure and professionalism even when faced with difficult customers or situations. 8. Team Player: Collaborative mindset, able to work effectively within a team environment to share best practices and contribute to overall departmental success. 9. Continuous Learner: Committed to staying updated on industry trends, best practices, and evolving collection strategies to deliver optimal results. 10. Technology Proficiency: Skilled in utilizing various collection software and customer relationship management (CRM) tools to streamline processes and enhance efficiency.
    Featured Skill Phone Support
    Salesforce
    QuickBooks Online
    Staff Recruitment & Management
    Communications
    Product Knowledge
    Zendesk
    Online Chat Support
    Email Communication
    Email Support
    Customer Service
    Customer Support
    Debt Collection
    Data Entry
    Data Mining
  • $5 hourly
    • 4.6/5
    • (2 jobs)
    Experienced Customer Service Representative (Phone, Email, and Chat), Expert in Account Management and Retention Agent with High Retention Rate, Outbound and Inbound Sales. Technical & Billing Support. SMM & Virtual Assistant.
    Featured Skill Phone Support
    Customer Support
    Customer Satisfaction
    Customer Retention Strategy
    Customer Service
    Technical Support
    Server
    Customer Retention
    Email
    Order Tracking
    Email Support
    Online Chat Support
    English
  • $20 hourly
    • 5.0/5
    • (48 jobs)
    I am a dedicated and passionate Vacation Rental Operations Manager and Guest Relations Officer with over 15 years of experience in the BPO and remote work industries. Armed with a B.S. in Hotel and Restaurant Management and certified as a Vacation Rental Management Professional (VRMA), I have successfully overseen the operations of more than 30 short-term and long-term property management companies worldwide. My expertise spans business development, admin works, operations, marketing, customer support, and sales, making me a versatile leader in the field. Professional Values: • Commitment to Excellence: Dedicated to maintaining high standards in all aspects of work, ensuring quality and efficiency. • Customer-Centric Approach: Focused on delivering exceptional service and building strong relationships with clients and guests. • Innovative Problem-Solving: Continuously seeking innovative solutions to improve operations and resolve challenges. • Leadership & Team Development: Passionate about leading teams, fostering a collaborative environment, and promoting professional growth. Professional Background: With a deep-seated passion for excellence and a customer-centric approach, I have consistently delivered high-quality service and operational efficiency. My background includes: • Vacation Rentals Support: Managing all aspects of vacation rental operations, from guest relations to housekeeping and maintenance, ensuring a seamless experience for guests and property owners. • Turo Management & Support: Enhancing customer satisfaction through meticulous administrative support and efficient business operations. • Collections Supervision: Leading teams to achieve debt recovery targets with strategic planning and effective training. • Administrative & Customer Support: Providing executive and virtual assistance, conducting web research, and offering comprehensive customer support across multiple platforms. • E-Commerce Expertise: Excelling in private label and drop shipping, from product sourcing and market analysis to logistics coordination and sales strategies. • Sales & Marketing Prowess: Generating leads, setting appointments, and executing telemarketing campaigns to drive business growth. • Basic accounting expertise: bookkeeping, data analysis, preparation of financial statements, balance sheets, and journal entries. Areas of Expertise: I. Vacation Rentals Support • Business Operations: Accounting and Finance, Human Resources, Personnel Management, Housekeeping Management, Maintenance Management, Reservations and Sales Management. • Business Planning and Organizational Management • Marketing and Promotion • Guest Relations: Development of Standard Operating Procedures (SOPs), Compilation of Guidebooks and House Manuals, Management of Guest Inquiries and Reservations, Oversight of Claims and Dispute Resolution. • Owner Relations II. Turo Management & Support • Administrative Support • Business Operations • Customer Relations • Manpower Training and Outsourcing III. Dispatch Support Officer IV. Collections Supervisor V. Administrative Support • Executive Assistant • Virtual Assistant • Web Research • Data Mining • Data Entry VI. Customer Support • Help Desk/Ticket Support • Live Chat Support • Email Support • Inbound Phone Support • Outbound Phone Support • Social Customer Support VII. E-Commerce (Private Label / Drop Shipping) • Product Sourcing & Research • Product Analysis, Evaluation & Launch • Product Competitor Research • Product Design & Development • Customer Support • Supplier Sourcing • Logistics Coordination • Keyword Optimization • Inventory Management • Sales & Marketing Strategies VIII. Sales and Marketing • Appointment Setting • Lead Generation • Telemarketing • Sales I invite you to connect with me for opportunities in vacation rental management, property operations, and customer relations. Let's work together to create exceptional experiences and drive success!
    Featured Skill Phone Support
    Product Photography
    SEO Strategy
    Shopify
    Accounting
    Customer Support
    Management Skills
    Team Management
    Online Chat Support
    Client Management
    Ecommerce Support
    Administrative Support
    Email Support
    Management Consulting
    Business Operations
  • $14 hourly
    • 4.4/5
    • (19 jobs)
    I am a top-notch freelancer since 2015 and I have 7 years of BPO call center experience prior to working from home. I was born in the Philippines but raised in a US Military base in Japan. I've had huge success working with several clients in different parts of the world both in and out of the Upwork platform. My experience has helped me learn and develop a wide range of skills that has allowed me to help reduce client costs, and responsibilities and save a lot of time. I also have an eye for finding areas for improvement and am proactive in suggesting new ideas that can improve business operations. I have a strong background in vacation rental management where I've managed several listings in multiple countries.
    Featured Skill Phone Support
    Customer Service
    Lead Generation
    Telemarketing
    B2B Marketing
    Front Desk
    Zendesk
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Experienced customer–oriented professional with strong multi-tasking skills and ability to efficiently prioritize task. Self-motivated personable and result-driven individual. I have 10 years of experience in business organizations such as Customer Service, Technical Support and Consumer Finance. In years of service as a Customer Service Representative , I have been exposed dealing with different types of customers. It gave me a broad idea of what a customer service should be. I have acquired and been well equipped on how to deal with customers' concerns/issues, providing resolution in a positive manner. As a Customer Service Representative, I am open to new challenges that will not just make me a better employee but also to help me grow as an individual person. I have also worked as a Quality Analyst for almost 3 years focusing on Client experience. Ensuring that agents are providing excellent client experience each and every call they make and receive. I have also accomplished a Leadership Training in April 2015. The training focuses on Peak Performance coaching. A training on how to coach using developmental strategies and scripting that will motivate an employee to drive results in a positive manner.
    Featured Skill Phone Support
    Customer Service
    Workday Adaptive Planning
    Customer Support
    Smartphone
    Technical Support
    Email Communication
    Customer Support Plugin
    Content Creation
    Administrative Support
    Email Support
    Online Chat Support
    Zoho CRM
  • $8 hourly
    • 5.0/5
    • (7 jobs)
    I'm a highly competent Customer Service Representative, Debt Collector, and Virtual Assistant that will bring a dedicated, reliable, and driven attitude to any of these roles. I've been in the BPO Industry for 10 years handling dynamic and fast-paced accounts and I started working remotely in 2020. I excel at handling customer inquiries and assisting you with various tasks including customer support, debt collection, data entry, document processing, research, document formatting, scheduling, etc. I adapt quickly to new programs. My goal is to bring first-rate customer service to our clients and support your business goals.
    Featured Skill Phone Support
    English
    Email Support
    Order Tracking
    Zendesk
    Customer Support
    Product Knowledge
    Customer Satisfaction
    Administrative Support
    Shopify
    Technical Support
    Customer Service
    Debt Collection
    Account Management
    Data Entry
  • $5 hourly
    • 5.0/5
    • (23 jobs)
    Good day! I'm Kristine, a dedicated professional with a unique blend of customer service expertise and virtual assistance skills. With 13 years of experience, I have honed my communication and problem-solving skills to ensure customer satisfaction. I am dedicated to providing timely and effective solutions to enhance the overall customer experience. Key Skills: - Customer Support - Virtual Assistance - Email Management - Data Entry - Data Analysis - Problem Solving - Communication Skills - Issue Resolution - Communication and Collaboration - Relationship Building - Multitasking - Quality Assurance I am passionate about ensuring client satisfaction and streamlining operations through effective customer service and virtual assistance. Let's discuss how I can contribute to the success of your business!
    Featured Skill Phone Support
    Amazon
    Etsy
    Shopify
    eBay
    Amazon Seller Central
    WordPress
    Virtual Assistance
    Quality Assurance
    Customer Support
    Customer Experience
    Zendesk
    Online Chat Support
    Data Entry
    Email Support
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    I am a Business Intelligence Analyst and a previously Real Time Analyst. Adopting to a new role, environment and work set up has never been a problem. I love learning new things that can boost my career and capabilities as a freelancer.
    Featured Skill Phone Support
    Customer Support
    Real Estate
    Microsoft PowerPoint
    Customer Service
    General Transcription
    Data Entry
    Typing
    Google Docs
    Accuracy Verification
    Microsoft Word
    Microsoft Excel PowerPivot
    Excel Formula
    Power Query
    Microsoft Power BI Data Visualization
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    Christine is a one-of-a-heck cheerful virtual assistant who can do all-around work for you. She has experience in customer service for 3 years and months as a real estate virtual assistant, she's ready to take the world and explore the possibilities! Traits that I can provide you: 🏃🏻‍♀️ Fast delivery 💯 Accuracy 🥰 Easy to work with 💪🏻 Flexible ✒️ Detail-Oriented 🔥 Goal-driven Skills that I offer: ⚡ Customer Service (email, phone, and chat support) ⚡ Email Management (handling and organizing) ⚡ Accounting Coordinator ⚡ Work Auditor ⚡ Lead Generation ⚡ Data entry ⚡ Hot & Cold calling ⚡ Appointment Setter ⚡ Basic photo and video editing Software Skills: ⚡ Google Suites ⚡ Microsoft Office ⚡ Quickbooks ⚡ WorkCenter ⚡ Docusign ⚡ Docusketch ⚡ Canva ⚡ Salesforce ⚡ Amazon Connect ⚡ Zendesk ⚡ GoHighLevel ⚡ Calendly ⚡ Picsart ⚡ Capcut ⚡ Cloudtalk ⚡ Power BI ⚡ Slack ⚡ All social media platforms If you think we're a good match, message me, and let's get this started!
    Featured Skill Phone Support
    B2B Lead Generation
    B2B Marketing
    Appointment Scheduling
    Photo Editing
    Real Estate Cold Calling
    Cold Calling
    CloudTalk
    Zendesk
    Microsoft Power BI
    Microsoft Excel
    Data Entry
    Email Support
    Customer Support
    Lead Generation
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    With a solid educational foundation from St. Thomas More College Clark, my role as an e-commerce specialist at Boarderie leverages my expertise in providing exceptional customer service across multiple communication channels. I ensure seamless transactions, from order processing to delivery, that affirm customer satisfaction and loyalty. My competencies extend to superb organizational skills, honed as an Administrative Virtual Assistant at Yohana, where I optimized client workflows through meticulous calendar management and travel planning. My commitment to excellence is evident in every interaction, resolving customer issues with a solutions-focused approach that upholds the company's reputation for quality service. So if you’re looking for a skilled freelancer, just send me a message so we can discuss how I can contribute to your project.
    Featured Skill Phone Support
    Live Chat Software
    Salesforce CRM
    Email Management
    Email Support
    Online Chat Support
    Customer Service
    Appointment Setting
    Calendar
    Booking Services
    Research Proposals
    Transcription Software
    Data Entry
  • $20 hourly
    • 5.0/5
    • (15 jobs)
    I am enthusiastic about my task and work hard to complete it cleanly and adequately. I am ready to learn and experience fresh skills, and I am eager to be trained and given the necessary tools. With all of my professional experience and capabilities, I was able to hone my interpersonal and communication (verbal and written) abilities. I'm efficient, dependable, knowledgeable, and great at multitasking, which is my strong suit. I can help you with: *Customer service support *Technical support *Chat support *Cold calling *Social media (image creation and scheduling posts) *Basic knowledge of Quickbooks and Wave *Canva -image editing *Data entry *Email management *Administrative assistance *Patient Success Coordinator (clinical trials) I am always happy to help. I am confident that I will provide value to your firm.
    Featured Skill Phone Support
    Administrative Support
    English
    Communication Etiquette
    Customer Support
    QuickBooks Online
    Scheduling
    Customer Service
    Technical Support
    Social Media Marketing
    Phone Communication
    Email Support
    Data Entry
    Customer Satisfaction
    Email Communication
  • $7 hourly
    • 5.0/5
    • (7 jobs)
    I am an experienced Customer Service Assistant for more than 13 years (chat, e-mail & phone support, face to face) including related areas. Been a Quality Assurance for more than a year, a travel agent for more than 5 years. I always strive for excellency as my priority & utmost goal is to provide satisfaction to my clients. I've always believed that it is not what you do that makes people happy, it is what you make them feel.
    Featured Skill Phone Support
    Retail Sales Management
    Administrative Support
    Computer Skills
    Quality Assurance
    Microsoft Excel
    Japanese to English Translation
    Customer Service
    Technical Support
  • $5 hourly
    • 4.7/5
    • (4 jobs)
    Are you looking for a reliable and reliable contractor who can perform your jobs in the best possible way and at some point? You're then in the right place. I have 4 years & 1 month of outsourcing experience. I have developed a wide range of skills that would meet the expectations of the role and exceed them. I've gained experience in virtual support and customer support, and American companies have worked in recent years. I can provide support for e- mail, ticket, chat and telephone as well as admin tasks. I will do my utmost to satisfy my customers because I strongly believe in understanding the needs of customers. Communication is key to the success of both customers or client. My past experience has played an important role in fostering my personality, as it has made me who I am today and I can assure you that I can be an integral part of your organization with great satisfaction. Over the years of my experience as a customer service agent, I have been able to improve my skills and consider it important to provide quality customer service, such as attention, time management, positive attitude, clarity, patience, calmness, speed and persuasiveness. I'm a quick learner with sound communication skills, I'm fascinated by new things. I have the right skills to work under pressure and to perform multiple tasks without hesitation. My experience in the following fields are: Virtual Assistance Lead Generation Customer Support (Phone/chat/email) Menu updating on the websites Live Chat Support Web research / data mining Data Entry / Data Mining I am a full-time freelancer and can work for Canadian, Australian or U.S. business hours. Please do not hesitate to contact me.
    Featured Skill Phone Support
    Accuracy Verification
    Microsoft Excel
    Online Research
    Graphic Design
    Campaign Management
    Proofreading
    Email Communication
    Stripe
    Data Mining
    Zendesk
    Data Entry
    Online Chat Support
  • $4 hourly
    • 5.0/5
    • (1 job)
    Good Day! I'm Ryan and I have 3 years' worth of experience in the BPO industry mainly for Customer Service and Workforce Management. I have become customer service representative for one of the biggest online retailers, food delivery service and became a Tech support for a home security cameras. Services I Offer Include: 1. Google Spreadsheets 2. Inbound/Outbound Customer Service 3. Back Office Customer Service (Email and Chat) 4. Virtual Assistance 5. Data Entry 6. Social Media and Handling Why me? 1. 100% customer satisfaction 2. Free support even after completion of the project. 3. 3 years of corporate experience 4. Can schedule a zoom meeting to discuss about the project Hope to talk to you soon! Best Regards, Ryan Cabrera .
    Featured Skill Phone Support
    Customer Service
    Online Chat Support
    Email Support
    Virtual Assistance
    Personal Administration
    Data Entry
    Customer Support
    Scheduling
    Administrative Support
    Spreadsheet Automation
    Google Sheets
    Microsoft Excel
  • $5 hourly
    • 4.0/5
    • (2 jobs)
    I'm a hardworking person and given that i worked with companies that pushes for stats I can honestly say that I can work under pressure. I am team player, I'm reliable in delivering task that are given. I'm knowledgeable in Microsoft Word and Excel.
    Featured Skill Phone Support
    Microsoft PowerPoint
    Data Collection
    Technical Support
    Windows Phone
    Email Communication
    Microsoft Office
    Microsoft Word
    Microsoft Excel
  • $7 hourly
    • 2.5/5
    • (3 jobs)
    Bachelor's Degree in Hospitality Management and has 10yrs of experience in the Hospitality Industry in Singapore and United States. Professional experience in the Hotel industry in the Front Office Department, Guest Services, Customer Service, Reservations, Email/Phone Management. Has a knowledge using Opera PMS, Cloudbeds, Epitome, HMS, Hotelogix, Salesforce, Slack, Xero.
    Featured Skill Phone Support
    Email Management
    Sales Operations
    Google App Engine API
    Xero
    Opera
    Customer Feedback Documentation
    Central Reservation Systems
    Operational Plan
    Email Support
    Customer Support
    Customer Service
    Guest Post
  • $8 hourly
    • 0.0/5
    • (1 job)
    A versatile technical support representative that has more than 3 years of experience in the industry. I am adept at providing clients with clear instructions and useful guidance. I influence all customer interactions and technical work for supported products in a positive way. I have great listening and communication skills that’s why I became a collections specialist in my earlier years. I’m familiarized with the FDCPA and other laws regarding debt collection practices. With all the experiences combined, I have developed great problem-solving and critical-thinking skills.
    Featured Skill Phone Support
    Customer Support
    Beta Testing
    Debt Collection
    Administrative Support
    SnapEngage
    Remote Connection Support
    LogMeIn Rescue
    Zendesk
    Technical Support
    Email Support
    Online Chat Support
    Data Entry
  • $10 hourly
    • 0.0/5
    • (1 job)
     Customer Support  Technical Support  Sales  Phone, Email and Chat Support  Basic CSS codes  Building an online form (JotForm) I've been in customer support for almost seven years. I've developed my customer service skills over the years, gaining some technical understanding on CSS code and supporting customers with their gadgets. My strength lies on providing clear and straightforward procedures and solving problems.
    Featured Skill Phone Support
    End User Technical Support
    CSS
    Virtual Assistance
    Customer Satisfaction
    Product Knowledge
    Order Fulfillment
    Customer Support
    Technical Support
    Customer Service
    Data Entry
    Order Tracking
    Online Chat Support
    Email Support
  • $5 hourly
    • 0.0/5
    • (4 jobs)
    Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. GTU REMITTANCE ADMIN CLERK - Entered and maintained data in computerized systems. Performed data entry and document scanning. Updated database regularly to ensure the accuracy of information. Consistently met deadlines through effective time management practices. Upload and download files and send them to corporate emails. Answering emails from the accounting department. . Log into an email. Generate codes from email link. Enter Code into Website. Download Remittance PDF to shared folder. BPO Global Services, Inc CUSTOMER SERVICE REPRESENTATIVE - Responded to telephone inquiries and complaints following standard operating procedures. Maintained an updated knowledge base of current products, services, pricing, and promotions. Utilized problem-solving techniques to identify solutions for complex customer inquiries. Investigated and researched issues to determine root causes and appropriate resolution methods. Sutherland Global, Inc CUSTOMER SERVICE ASSOCIATE - Assisted customers with product selection, order entry, and payment processing. Followed up with customers to support satisfaction and resolve any issues. Resolved product or service problems by clarifying customer complaints and determining the cause of the problem. Maintained accurate records of customer interactions, transactions, comments, and complaints. I am an adaptable professional who has been consistently praised as diligent by my co-workers and management. Throughout my 5-year career, I've developed a skill set directly relevant to the Customer Service Representative role you are hiring for, including customer retention, customer satisfaction and customer service. Overall, I have consistently demonstrated analytical, problem-solving and interpersonal abilities in every aspect of my customer service representative role at Upwork, and I invite you to review my detailed achievements in the attached resume.
    Featured Skill Phone Support
    Social Media Account Setup
    Data Analysis
    Customer Support
    Online Chat Support
    Customer Service
    Communication Etiquette
    Email Support
    Virtual Assistance
    Ecommerce
    Typing
    Accuracy Verification
    Data Entry
    Google Docs
  • $7 hourly
    • 5.0/5
    • (1 job)
    -Freelance Technical Analyst for Lead Generation -Freelance Administration Assistant to an Occupational therapist. -Freelance Medical Virtual Assistant for a Chiropractic Clinic in the US. -Customer Service and Sales agent for BPO companies -Controls & Compliance Officer
    Featured Skill Phone Support
    Google
    Microsoft Office
    Slack
    Sales Promotion
    Lead Generation Analysis
    Prospect Research
    Technical Analysis
    Email Management
    Administrative Support
    Scheduling
    Medical Records
    Data Entry
    File Management
    Customer Experience
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    CAREER OBJECTIVE To obtain a position in a company that will utilize my capabilities to fullest of my creativity and at the same time build up my knowledge and skills to become effective and efficient member of our society.
    Featured Skill Phone Support
    Customer Service
    Phone Communication
    Desktop Support
    Customer Support
    Communications
    Online Chat Support
    Technical Support
    Email Support
  • $8 hourly
    • 0.0/5
    • (2 jobs)
    🚛 Dispatch Administrator: Review documents to match the invoice, document communications, store load info in the system, check for accuracy, and scan and save properly. 💻 Data Entry: Accurate and timely information input. 💰 Payment Processing: Efficient handling of payments. 📑 Invoicing: Creation and dispatch of client invoices. 🏦 Payroll Administration: Ensuring accurate and timely employee compensation. 📱 Social Media Management: Effective online presence through social media. 👩🏻‍💻 Marketing Management: Support in diverse marketing activities. 📝 Claims Processing: Efficient management of claims. ✉ Email Communication: Handling client correspondence professionally. Dedicated to maintaining high professionalism and efficiency, contributing to overall organizational success. Open to new opportunities and challenges. Let's connect!
    Featured Skill Phone Support
    Email Marketing
    Payment Processing
    Receptionist Skills
    CRM Software
    Notion
    Shopify Dropshipping
    Debt Collection
    Administrative Support
    Telemarketing
    Microsoft Excel
    Phone Communication
    Email Communication
  • $20 hourly
    • 5.0/5
    • (5 jobs)
    Certified US real estate virtual assistant with over 5 years of experience in US Real estate & used top applications that helps productivity and output in the US real estate market. I have created processes and workflows to stay organized and make sure that no deals are falling through cracks. Together we can be more productive towards building your real estate empire. I worked as a Cold Caller, Property Manager, Project Manager, Acquisitions and Dispositions Manager, Operations Manager & Transaction Coordinator. Having these experiences, I would be able to help you exponentially in getting to that next level goal of your company. I’ve handled and analyzed millions of dollars of deals and I would love to do the same for your organization. I would love to learn more about you and what your goals are, so we can work together as a team in reaching those goals. 𝗔𝗕𝗢𝗨𝗧 𝗠𝗘 𝙏𝙧𝙖𝙣𝙨𝙖𝙘𝙩𝙞𝙤𝙣 𝘾𝙤𝙤𝙧𝙙𝙞𝙣𝙖𝙩𝙤𝙧 ✅ With over 3 years of experience working as a Transaction Coordinator ✅ Reviewing all the documents that are needed within the transaction and making sure that all the information is correct ✅ Overseeing the timelines & staying organized on all transactions to make sure that nothing falls through the crack ✅ Liaising with other people/companies involved with the transaction such as Law Offices, Title Companies, Lenders, Utility Companies, Real Estate Brokers & Agents, Contractors, Inspectors, Appraisers, & clients. 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙖𝙣𝙙 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 ✅ Over 2 years of experience as an Operations & Project Manager ✅ Handled several Virtual Assistants and in-house contractors ✅ Calculating the expenses of the property renovations for fix & flip, Buy & Hold, Turn Key properties via scope of work ✅ Assigning tasks to other Virtual Assistants and monitoring the completion timelines to ensure that things are completed before the deadline 𝘼𝙘𝙦𝙪𝙞𝙨𝙞𝙩𝙞𝙤𝙣𝙨 & 𝘿𝙞𝙨𝙥𝙤𝙨𝙞𝙩𝙞𝙤𝙣𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 ✅ Analyzing deals that includes getting Cap Rates, Cash on Cash Returns, ARV & Maximum Allowable Offer ✅ Drafting transaction documents such as Contracts, Addendums, etc. ✅ Constant communication with the investor buyers on each deal ✅ Communicating with the escrow company to complete the closing 𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 ✅ Marketing Rental Properties through social media and real estate websites ✅ Setting up property viewing appointments ✅ Qualifying applicants by checking their credit score, criminal records, employment verification & getting recommendations from their previous landlords 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 ✅ 2 years of experience in Managing social media/Graphic Design ✅ Managing via Facebook Ads Manager ✅ Writing business motivational contents based on quotes posted ✅ Interacting with clients via the company’s social media accounts ✅ Strategizing by checking on social media trends that is relevant to the company’s marketing 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 ✅ 5 years of experience in Customer Service under a US based tech company ✅ Handles customer inquiries via phone call, email and chat ✅ Managed a team of customer service agents ✅ Work closely with the agents and identifying their potentials through audits and coaching ✅ Outlining processes to be more effective while keeping good customer satisfaction rate If you think that I have what it takes to help you get to the next level, feel free to shoot me a message. I am very much committed to every task and I would love to be part of your success. I am experienced in using the following tools. ✅ MLS Matrix ✅ Bright MLS ✅ Transaction Desk ✅ Sweet Assist ✅ Follow Up Boss ✅ FirePoint ✅ AppFolio ✅ Buildium ✅ Tenant Cloud ✅ Quickbooks ✅ Podio ✅ Dotloop ✅ SISU ✅ FirePoint ✅ Follow Up Boss ✅ SkySlope ✅ Globiflow ✅ Lead Sherpa ✅ Asana ✅ ClickUp ✅ Hubstaff ✅ Monday.com ✅ Clickfunnels / Keap ✅ SquareSpace ✅ Lead Propeller ✅ Salesforce ✅ Slack ✅ Smart Dialer ✅ Mojo Dialer ✅ Propstream ✅ REI Automator ✅ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Publisher) ✅ Google Docs and Google Sheet ✅ Constant Contact ✅ MailChimp ✅ Google Ads ✅ FB Business Manager ✅ Web Development & Design ✅ HTML ✅ CSS ✅ Javascript ✅ jQuery ✅ Bootstrap ✅ Hootsuite ✅ Canva ✅ Adobe Photoshop ✅ Adobe Premiere ✅ Adobe Illustrator ✅ Credit Repair Cloud ✅ Uplisting ✅ Active Campaign ✅ Zapier ✅ Billsby ✅ Acuity ✅ Quickbooks
    Featured Skill Phone Support
    Administrative Support
    Customer Service
    Management Skills
    JavaScript
    Real Estate Transaction Standard
    HTML5
    Executive Support
    Virtual Assistance
    Email Communication
    Real Estate
    Data Entry
    File Management
    Microsoft Office
  • $7 hourly
    • 4.7/5
    • (3 jobs)
    - Outbound calls to collect and recover delinquent debts such as credit cards account, car loans, medical bills and telephone bills. - To meet and exceeds monthly goal in order to receive incentives. - Calling out customers to offer warranty extension and provide information about the benefits and advantages they could get on extending the warranty. - Make sure of customers satisfaction by listening and attending to different customers concern. - Equipped with product knowledge before taking calls.
    Featured Skill Phone Support
    Phone Communication
    Lead Generation
    Customer Support
    Outbound Sales
    Customer Service
  • $15 hourly
    • 4.8/5
    • (10 jobs)
    Sales Closing Appointment setting and lead generation Email management Calendar management Research Data Entry Client Success Management I have experience as an EA and a Business Development Manager for various companies. My skills would be beneficial for driving sales and revenue for your business and as well as streamlining your day to day operations. Send me a message so we can discuss further.
    Featured Skill Phone Support
    Sales Development
    Business Development
    Customer Service
    Email Support
    Order Tracking
    Online Chat Support
    Order Processing
    Call Center Management
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