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Hire the best Phone Support Agents in Bacolod City, PH

Check out Phone Support Agents in Bacolod City, PH with the skills you need for your next job.
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  • $10 hourly
    • 5.0/5
    • (8 jobs)
    🔔 Let’s Talk！ ✍ Your Multi-Skilled Jack-of-all-Trades EVA and Sales Expert ✍ Upwork Top Rated Freelancer ✍ 100% Job Success ✍ Reliable and Trustworthy I have over 10 years of customer service experience. I have managed and supervised teams of up to 20 people, employees and subcontractors. I have handled multiple projects at the same time. I have sales skills. Fluent in English. Adept at problem solving and working with little to no supervision. I am well spoken, disciplined, and reliable. 𝙄'𝙢 𝙛𝙡𝙚𝙭𝙞𝙗𝙡𝙚, 𝙖 𝙥𝙧𝙤𝙗𝙡𝙚𝙢 𝙨𝙤𝙡𝙫𝙚𝙧, 𝙄 𝙡𝙤𝙫𝙚 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙣𝙜, 𝙬𝙞𝙩𝙝 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙬𝙤𝙧𝙠 𝙚𝙩𝙝𝙞𝙘, 𝙛𝙡𝙚𝙭𝙞𝙗𝙞𝙡𝙞𝙩𝙮/𝙖𝙙𝙖𝙥𝙩𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙖𝙣𝙮 𝙘𝙝𝙖𝙣𝙜𝙚𝙨, 𝙖𝙣𝙙 𝙝𝙖𝙫𝙚 𝙚𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙩 𝙞𝙣𝙩𝙚𝙧𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡 𝙨𝙠𝙞𝙡𝙡𝙨. 𝐇𝐞𝐫𝐞 𝐢𝐬 𝐭𝐡𝐞 𝐥𝐢𝐬𝐭 𝐨𝐟 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐜𝐚𝐧 𝐨𝐟𝐟𝐞𝐫: ⭐⭐⭐⭐⭐𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘙𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘷𝘦⭐⭐⭐⭐⭐ ✅Program/Account Supervisor ✅Business Management ✅Program Compliance Management ✅Inbound Calls ✅Outbound Calls ✅Email Management ✅Email Campaigns ✅Ticket Management ✅Subject Matter Expert ✅Sales Associate ✅Real Estate VA ✅Banking accounts - Fraud Department ✅Collection of payment ✅Loan Processing ✅Loan Origination ✅Appointment Settings ✅B2B ✅B2C 𝐓𝐎𝐎𝐋𝐒 𝐈 𝐔𝐒𝐄: 👍 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 👍 𝐙𝐞𝐧𝐝𝐞𝐬𝐤 👍 𝐕𝐞𝐫𝐚𝐜𝐨𝐫𝐞 👍 𝟏𝐒𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐂𝐚𝐫𝐭 👍 𝐃𝐞𝐩𝐨𝐬𝐜𝐨 👍 𝐙𝐨𝐨𝐦 👍 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 👍 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 👍 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐮𝐢𝐭𝐞 👍 𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐫𝐞𝐥𝐚𝐭𝐞𝐝 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 👍 𝐂𝐚𝐧𝐯𝐚 👍 𝐈𝐧𝐬𝐡𝐨𝐭 👍 𝐀𝐧𝐝 𝐜𝐚𝐧 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐥𝐞𝐚𝐫𝐧 𝐭𝐨 𝐮𝐬𝐞 𝐧𝐞𝐰 𝐭𝐨𝐨𝐥𝐬. ⭐⭐⭐⭐⭐Data Entry⭐⭐⭐⭐⭐ ✅ Data Management ✅ Lead Generation ✅ Online Research ✅ Data Processing ✅ Google Docs ✅ Google Sheets ✅ Google Drive ✅ Microsoft Excel ✅ Internet Research ⭐⭐⭐⭐⭐Personal VA/Admin Assistant⭐⭐⭐⭐⭐ ✅ Schedule Appointments ✅ Social media management ✅ Email Handling ✅ CRM management ✅ Team Lead ✅ Preparing documents for meetings and business ✅ Finding ways to improve administrative processes ✅ Email Management ✅ Email Campaigns ✅ Ticket Management ✅ Real Estate VA ✅ Banking accounts - Fraud Department ✅ Retention ✅ Collection of payment I'll be glad as you are to work with you. Are you ready to start? Could you send me a message, let’s chat? Thanks for vising my profile! Your next Rock Star Customer Service Representative Professional / General Virtual Assistant, Josh
    Featured Skill Phone Support
    Cold Calling
    Online Chat Support
    Email Support
    Sales
    Customer Service
    Administrative Support
    Data Entry
    Appointment Setting
  • $7 hourly
    • 5.0/5
    • (5 jobs)
    Hi! I use to take phone calls for companies for more than a decade. Whether it is sales, billing, retentions or even technical support, I have gone through all of that. I also use to work with 2 people at the same time on chat helping them out at the same time. Through this I have established my soft skill and multi-tasking skill. I also use to work as a teacher of English as a secondary language to Asian students which allowed me to understand the English language far better than before. Recently, I worked as a cold caller for real estate. All this means is that I have the experience. The most important thing is, at my age now, I am more disciplined and consistent with always finding a way to improve my current skills and acquiring some more. I can always turn the switch to reset my priorities especially when my job needs it.
    Featured Skill Phone Support
    Lead Generation
    Facebook Marketplace
    Real Estate Cold Calling
    Data Entry
    Technical Support
    Sales Leads
    Order Entry
    Customer Retention
    Hardware Troubleshooting
    Sales Promotion
    Payment Processing
    Online Chat Support
    Product Onboarding
    Email Support
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Looking for an assistant who excels at jumping right in and getting things done? -Highly skilled and experienced Virtual Assistant. -With 6+ years of virtual assistance experience, I’m your trusted partner for efficiency, with a dash of creativity! I specialize in a wide-range of tasks but I am much skilled in Go High Level and Social Media Management, helping businesses streamline operations, boost engagement, and drive growth. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗜 𝘄𝗶𝗹𝗹 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹 👇 ++Community and Social Media Moderation Building and maintaining an engaged community is key to business success. I ensure your online spaces remain active, positive, and aligned with your brand values by: Monitoring and responding to comments/messages promptly, managing discussions to maintain a welcoming environment, addressing concerns while enforcing community guidelines and engaging with followers to foster loyalty and trust Tools I use: *Facebook *Instagram *Meta Business Suite *Sprout Social *TikTok *Telegram ++Customer Service & Technical Support Expert Providing top-notch customer support ensures client satisfaction and retention. I enhance your customer experience by: Managing inquiries via email, chat, and social media, creating FAQs and knowledge base content for self-service support and ensuring timely follow-ups to keep customers happy. Tools I use: *Go High Level *Zendesk *Slack *Gmail ++Social Media Management A strong online presence is crucial for business growth. I help maximize your brand’s visibility by: Creating and scheduling engaging content, designing eye-catching graphics to maintain brand consistency and running targeted ad campaigns to increase reach. Tools I use: *Go High Level *Canva *Meta Business Suite *Later *Buffer *Hootsuite *Trello Let me handle these essential tasks so you can focus on growing your business. Let’s work together to make your brand thrive! 🚀 Talk Soon, Janel
    Featured Skill Phone Support
    Appointment Scheduling
    Lead Generation
    Social Media Management
    Online Chat Support
    Phone Communication
    Transaction Data Entry
    Real Estate Listing
    Data Entry
  • $6 hourly
    • 4.9/5
    • (6 jobs)
    My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.
    Featured Skill Phone Support
    Social Media Marketing
    Virtual Assistance
    Phone Communication
    Data Entry
    Customer Service
    Customer Support
    Technical Support
    Troubleshooting
    Email Support
    Online Chat Support
  • $14 hourly
    • 5.0/5
    • (18 jobs)
    I have 5 years of experience in the customer service field. I have met the objectives and satisfaction for both the clients and the company I have worked with. I am flexible, and I can think outside the box to provide assistance to the clients by going the extra mile. I am also a quick learner, have good customer communication skills, creative and well disciplined.
    Featured Skill Phone Support
    Technical Support
    Customer Service
    Email Support
    Online Chat Support
    Customer Support
  • $15 hourly
    • 5.0/5
    • (24 jobs)
    With over 18 years of experience in customer service, my philosophy revolves around three core principles: trust, consistent growth, and long-term success for the company. Since 2006, I have excelled in delivering top-notch customer service across various channels, including phone, chat, and email, for businesses of all sizes in the United States. I have successfully managed accounts for prominent companies such as Upwork, DirecTV, Comcast, Amazon.com, Fertibela, and Thumbtack. My expertise includes technical troubleshooting, billing inquiries, sales, and appointment setting. Additionally, I have a proven track record in leading teams and training new hires. My technical skills encompass working with ACSR, Zendesk Ticketing System, Zopim, Salesforce, Bitrix24, Slack, Skype, Google Drive, and Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Skills and Competencies: - Exceptional customer service across phone, chat, and email - Technical troubleshooting and billing inquiries - Sales and appointment setting - Team leadership and training new hires - Proficient in ACSR, Zendesk, Zopim, Salesforce, Bitrix24, Slack, Skype - Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Drive My extensive experience and commitment to excellence make me a valuable asset to any customer service team.
    Featured Skill Phone Support
    Technical Support
    Customer Service
    Customer Support
    Email Support
    Online Chat Support
    Microsoft Word
    Zopim
    Zendesk
  • $12 hourly
    • 4.9/5
    • (28 jobs)
    With over 10 years of diverse experience in the customer service, technical support, and virtual assistance fields, I am a dedicated professional seeking a home-based position that allows me to leverage my skills while prioritizing family commitments. Professional Background: Customer Service Expertise: I spent six years in the travel agency industry, mastering the Sabre GDS system to connect clients with travel services globally. This role enhanced my customer service and problem-solving abilities, ensuring seamless experiences for travelers. Technical Support: As a Technical Support Representative for a prominent US telecommunications provider, I provided efficient solutions to technical issues, demonstrating a strong technical aptitude and commitment to customer satisfaction. Virtual Assistance: Since 2018, I have excelled as a virtual assistant, managing diverse tasks for clients both within and outside platforms like Upwork. I have served as a virtual real estate agent, facilitating property transactions and providing comprehensive market insights to clients in Australia. Additionally, my role as a virtual scheduler for an Australian cleaning company honed my organizational skills and client management expertise. Skills Highlights: Proficient in using the Sabre GDS system for travel bookings and customer service. Strong technical troubleshooting skills, ensuring prompt resolution of issues. Expertise in virtual assistance roles, including real estate transactions and scheduling operations. Effective communicator through various channels, including calls, chats, and emails. Proven ability to adapt to new roles and environments, maintaining high standards of professionalism and productivity. Personal Attributes: Patient and resilient in handling challenging situations. Academically equipped with a solid foundation in customer service and technical support. Hardworking and committed to delivering excellent results. Highly organized with a keen attention to detail. Objective: Seeking a remote position that values dedication, versatility, and a strong work ethic. Eager to contribute my skills and experience to a dynamic team while maintaining a healthy work-life balance.
    Featured Skill Phone Support
    Order Processing
    Order Tracking
    Social Customer Service
    Customer Service
    Data Entry
    Travel Itinerary
    Customer Support
    Order Fulfillment
    Product Knowledge
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    Dedicated professional with 5 years of experience as a CSR in BPO companies (2012-2017) and 7 years of experience in virtual support roles (2017-2024), including EA/VA/GVA/PA and graphic design. Skilled in project management, CSR training content creation, book formatting/design, and social media content creation using Adobe Photoshop, Canva, Adobe Illustrator, and CapCut. Experienced across telecommunications, e-commerce, startups, venture capital, and education sectors. Adept at delivering high-quality results and implementing efficient systems.
    Featured Skill Phone Support
    Virtual Assistance
    Email Management
    Executive Support
    Social Media Content Creation
    Accuracy Verification
    Photo Editing
    Administrative Support
    Customer Service
    Order Fulfillment
    Scheduling
    Graphic Design
    Data Entry
    Multiple Email Account Management
  • $45 hourly
    • 5.0/5
    • (11 jobs)
    For almost 20 years, I have worked with a diverse range of people because of customer-service related work, recruitment, project management, and admin assistance. Working as a Team Leader for outsourcing companies for 8 years gave me more experiences in people management, sales, technical, customer service, travel business, U. S. health insurance systems, order processing, data entry, and information processing. I also gained experience in the hiring process for screening qualified talents for promotions. I have recruiting experience for 10 years and overseeing staffing for the entire company. I also have Executive Assistance background working with US companies. I am proficient in the following areas: MS Word, MS Excel, MS Powerpoint.
    Featured Skill Phone Support
    Email Support
    Employee Engagement
    Human Resource Management
    Customer Support
    Team Management
    Administrative Support
    Recruiting
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
    Data Entry
  • $7 hourly
    • 5.0/5
    • (8 jobs)
    Hi there! I hope you're having an amazing day. With over 14 years and counting of frontline experience in customer service, I bring a wealth of knowledge, dedication, and a proven track record of excellence. From pioneering Comcast's X1 platform, delivering top-tier tech and billing support for T-Mobile, to serving as a Claims and Disputes Analyst for JPMorgan Chase, I’ve been at the heart of customer interaction, resolving issues, de-escalating concerns, and creating positive experiences that leave lasting impressions. I’ve built my career on hard work, strong ethics, and an unwavering passion for helping people. Whether it's handling escalations or walking a customer through complex processes, I approach every situation with empathy, patience, and a results-driven mindset. Resolving concerns isn’t just part of the job, it’s my personal mission. My experience spans billing, sales, e-commerce, tech support, dispute resolution, and more. I’ve also successfully handled freelance projects involving email and chat support, order processing, data entry, virtual assistance, and social media tasks, using tools like Zendesk, Salesforce, Gorgias, Shopify, and many others. And when I'm not making customers smile, I’m surrounded by my 16 dogs, 4 cats, and a goat (yes, a goat). As a proud animal lover, I know a thing or two about patience, loyalty, and commitment, and I bring that same energy to every customer I help. If you're looking for someone who can jump right in, work independently, and genuinely cares about your customers as much as you do, I’d love the opportunity to bring my passion and experience to your team. Let’s create great customer experiences together.
    Featured Skill Phone Support
    Salesforce CRM
    Ecommerce
    Order Tracking
    Ecommerce Support
    Zendesk
    Shopify
    Email Support
    Gorgias
    Freshdesk
    Scheduling
    Communication Etiquette
    Online Chat Support
    Microsoft Excel
  • $15 hourly
    • 4.8/5
    • (18 jobs)
    I am an experienced executive assistant with 12 years of delivering high-quality work on time. Skilled in Microsoft Office, Google Suite, graphic design, social media management, CRMs, and dialers, I excel in calendar management, project coordination, event planning, travel arrangements, and recruiting. With a track record of building strong C-level relationships and seamless communication, I embrace challenges and thrive on learning and growth. The ability to deliver high-quality, pleasant service is vital to me and that is exactly what you will get when you hire me. I listed below the highlight of some of the platforms I have experience working with. CRM's: ○ Airtable ○ Pipedrive ○ Monday.com ○ Trello ○ Zoho Bigin ○ Hubspot ○ Podio ○ SetShape Team Communication: Slack, Skype, Teams, Zoom For scheduling: Calendly, Once Hub, Tidycal I am also good with: ○ Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms) ○ Microsoft Office (Excel, Word, Planner, Powerpoint) Familir with: ○ Click Funnels ○ Typeform ○ Webinarjam Dialer or for Text: Ring Central, Mojo, Dialpad, Phoneburner, Vulcan7, Call Tracking Metrics, CallRail, Grasshopper, Batchleads ○ Real Estate: MLS - NARRPR, MATRIX, HAR Others: ○ Asana ○ Canva ○ Docusign ○ Quikbooks ○ Time Doctor ○ Hubstaff ○ Youtube ○ Instagram ○ Facebook Need Something Else: Just ask! If I don't know how to do it, I am always ready to learn a new skill. If you don't see what you're interested in getting help with, this profile description is just a highlight of my skills. Please reach out and I'll let you know if I would be the perfect fit to support you. Thanks for learning more about me. I'm looking forward to working with you.
    Featured Skill Phone Support
    Online Chat Support
    Ecommerce Support
    Canva
    Blockchain
    Administrative Support
    Real Estate Cold Calling
    Virtual Assistance
    Executive Support
    Cold Calling
    Telemarketing
    Lead Generation
    Outbound Sales
    Data Entry
    Customer Service
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    An efficient and reliable individual. I am a person with a very good attention to detail. I can work solo but can be a team player and blend in to get the job done as quickly and efficient as possible. No issues when it comes to working under pressure and will go the distance to finish the task at hand. Accustomed in dealing with customers from all walks of life, having worked with companies such as Sprint and Comcast. Have experiences using Shopify, Gorgias Konnective CRM among other CSR tools. Fluent in English in both speaking and writing. Flexible with time and schedule. Looking forward to working with your company and team soon!
    Featured Skill Phone Support
    Customer Engagement
    Sales
    Email Communication
    Product Knowledge
    Customer Service
    Online Chat Support
    Inbound Inquiry
    Email Support
  • $20 hourly
    • 5.0/5
    • (4 jobs)
    Energetic Customer Service Specialist with 6+ years of experience resolving complex customer inquiries. Reliable customer service officer with extensive experience assisting in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Works great in both team settings and solo settings. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. I am a fast learner and very versatile. Thus, I can provide a service to almost any area of customer support.
    Featured Skill Phone Support
    Technical Support
    Email Communication
    Communication Etiquette
    Data Entry
    Microsoft Office
    Customer Retention
    Product Knowledge
    Customer Support
    Online Chat Support
    Order Tracking
    Email Support
  • $10 hourly
    • 5.0/5
    • (1 job)
    Hire me! :) I am enthusiastic, empathetic and professional on the phone. I am a Sales Virtual Assistant, I can help your company sales grow. I do cold calling and appointment setting. If you want to grow your sales, shoot me a message. :)
    Featured Skill Phone Support
    Sales Strategy
    Sales Call
    Email Management
    Upselling
    Customer Engagement
    Sales
    Customer Support
    Customer Service
    Multitasking
    Technical Support
  • $9 hourly
    • 4.7/5
    • (7 jobs)
    I am Smokey Frante and I am Customer/Technical support representative in one of the biggest BPO industry in the Philippines. I was working as a technical support for more than seven years. I am still loving what I learned and I was able to improve my skills and that contributed to the company. I graduated at Bacolod City College in 2009 with a Bachelor's Degree in Business Administration, Major in Entrepreneurship.
    Featured Skill Phone Support
    Telemarketing
    Data Entry
    Meeting Scheduling
    Travel Planning
    Event Planning
    Event Setup
    Appointment Scheduling
    Google Calendar
    Email Etiquette
    Customer Service
    Technical Support
    Sales
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    I've been a Customer Service Representative for a long time, if you need anything about inbound/outbound assistance sending and receiving emails and SMS I'll be of great help, If you need to do follow-ups and scheduling I've got you there! I also possess soft skills and to name some: •Adaptability • Empathy •Sympathy •Positivity I can also work with anyone and can easily adjust to the environment. Customer Service is my forte since I can also put myself in someone's shoes, someone who can relate to other people's situations, someone who can take care of customers' needs not just by being transactional but being friendly at the same time. I'm just a simple person so as my profile, but I can do the work! 😉 And oh! By the way, I was a Virtual Assistant for a credit repair company for 6 months and my tasks mainly include inbound/outbound calls, email and SMS task and a little bit of data entry on the side. I also worked as a Virtual Receptionist in an Accounting Firm for a year and a half. I'm a person who communicates a lot so let's keep in touch so we can talk more about what I can do.
    Featured Skill Phone Support
    Online Chat Support
    Communication Skills
    Customer Support
    Soft Skills Training
    Customer Service
    Email Support
    Product Knowledge
    Email Communication
    Data Entry
  • $12 hourly
    • 4.5/5
    • (4 jobs)
    If you're looking for someone to take the loads of communicating with your LEADs and spend more time dealing with important matters. Then I can help you in doing so. I have 10 years of experience as a Customer Service Executive. I have handled inbound and outbound customer support and sales calls. Let me do the action and be delighted with the great results. I am looking forward to working with you. Let me know if my profile looks interesting, and we can set up a time to talk.
    Featured Skill Phone Support
    Email Communication
    Customer Service
    Customer Experience
    Technical Support
    Scheduling
    Data Entry
    Communication Skills
    Online Chat Support
  • $5 hourly
    • 5.0/5
    • (1 job)
    My main objective is to be productive with the help of my skills, talent and experience. I can say that I always give my 100 percent of effort, dedication, and determination to deliver good results. I specialize in Customer Service and Admin Support. My goal here is to help the business achieve its goals by providing excellent customer service to their customers/clients and I always make sure that I will do more for the company since for me I will be the Image of the company so everything that I do will reflect the company's image so that why I do more and strive more so that I can become a competent person and to reach my dreams. Here are a few other things or stuff that I can do, I have heavy experience in Business Process Outsourcing that surely make your campaign/project solved efficiently, effective and successfully. -Strong English skills -Phone etiquette -Data entry -Chat support -Email Handling -Billing, payments and disputes -Inbound sales and upselling -Order taking/order processing -Customer satisfaction and retention When you work with me you will get clear communications, fast responses, completing the task on or before the deadline, and I will guarantee that I can be a reliable person to work with If any of that is what you looking for you can directly contact me to my email rolymarkvillacorta@gmail.com or contact me at my mobile number +639283609621 Kind Regards, Roly Mark J. Villacorta
    Featured Skill Phone Support
    Customer Service
    Technical Support
    Customer Support
    Desktop & Laptop Support
    Email Support
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (3 jobs)
    6 years total experience as a Customer Service Representative/ Sales/ Cold Caller/ Appointment Setter / Social Media Manager/ Online Chat Support/ Virtual Executive Assistant. I look forward to the possibility of joining your team and making a meaningful impact to your business. Below are the things that I can help you with: ⭐Customer Support ⭐Appointment Setting ⭐Cold Calling ⭐Sales ⭐Social Media Management ⭐FB Ads Management ⭐Online Forms creation ⭐Lead Generation ⭐Customer Success ⭐Research ⭐Data Entry ⭐Photo and Video Editing ⭐Email Support ⭐Live Chat Support ⭐Inbox Management ⭐Calendar Management ⭐Appointment Scheduling ⭐Project Management P.S. I am detail-oriented, dedicated, hard-working, a fast learner, loyal, proficient, and a team player individual who is very passionate about my work. I strive in a positive workplace, but I can work under pressure. I also have a cheerful personality, loves to express my ideas, and am very open to new learning opportunities. I am someone that not only completes the task at hand but also goes beyond and above. Let's talk!
    Featured Skill Phone Support
    Sales Development
    Appointment Setting
    Cold Calling
    Customer Support
    Communications
    Facebook Ads Manager
    Lead Generation
    Administrative Support
    Customer Service
    Graphic Design
    Data Entry
    Social Media Marketing
    Online Chat Support
    Social Media Management
  • $15 hourly
    • 5.0/5
    • (16 jobs)
    I have been in the outsourcing industry since 2004 and have made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards. A self-taught web developer and designer. I create and design websites as a hobby. I have created and designed the Namitz website (www.namitz.com). A fully-interactive Ilonggo online community that caters to the people living in Bacolod City, Philippines and its surrounding cities and municipalities. I have also created and designed the Integrated Artists and Musicians forum (http://iamnegros.home-forum.com/). An online forum that caters to all the talented people of Negros Occidental, Philippines. It is a website where artists display their works-of-art and independent musicians promote their demos.
    Featured Skill Phone Support
    Web Development
    Email Communication
    Windows 7 Administration
    DSL Troubleshooting
    Communications
    Computer Skills
    Technical Support
    Email Support
    Zendesk
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Hi there! Let me tell you straightforward, Here are some of the skills and services that I can offer to you. Customer Service Representative Technical Support Representative Email Support Retention Agent Data Entry Order Processing Hire me!
    Featured Skill Phone Support
    Data Entry
    Product Knowledge
    Technical Support
    Customer Service
    Problem Solving
    Customer Support
    Answered Ticket
    Typing
    Interpersonal Skills
    Multitasking
    Order Processing
    Online Chat Support
    Email Support
    Order Tracking
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    I worked as a Customer Service Representative for over 10 years now. I always become a topmost employee in the areas of my expertise. My experiences and expertise can contribute to the success of your company. I can offer my skills towards a high level of customer satisfaction. Work Experiences Customer Service Representative (Charter Communication) Teletech Corp. – Bacolod April 23, 2007 – October 26, 2009 · Assisting customer’s issue with regards to their account · Explaining customer’s bills · Basic troubleshooting in cable and internet access · Upselling Customer Service Representative (SEARS) Transcom Asia - Bacolod October 26, 2009 – December 31, 2009 · Order entry · Upselling Customer Service Representative (COMCAST SIK) Transcom Asia - Bacolod January 02, 2010 – September 7, 2010 · Activations Customer Service Representative (SEARS DIRECT and SEARS PRS) Transcom Asia Bacolod Febuary 25, 2010 -March 3, 2013 Ematic Technical Support (Home-based) May 2015- March 2016 -troubleshooting tablet purchased Customer Service Representative (Bank Mobile) Ubiquity Global Service January 2017-April 2018 -Loan Assistant
    Featured Skill Phone Support
    List Building
    Sales
    Lead Generation
    Customer Service
    Quality Control
    Graphic Design
    Data Entry
    Customer Support
    Technical Support
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    I have a Bachelor of Science degree with a focus in hospitality management. I enjoy experimenting with a variety of things and exploring different approaches to solving problems. Over the years, I've played a range of roles, and in doing so, I've developed a variety of skills and abilities that have allowed me to prosper wherever I am today. After 10 years in the contact center industry, I can confidently declare that I possess the expertise and abilities necessary to deliver top-notch customer service. Both in writing and speaking, I have excellent English skills. I have an open mind when it comes to other people's worries and am always willing to help. My employer commended me for being very proactive in assisting our caller with their difficulties and for being able to function effectively even under duress. I aim to have a stable home-based career to provide a promising future to my family and maintain a great and healthy relationship client and colleagues. I'm always up for fresh concepts that will advance my professional development. I have no doubt I'd be a Rockstar as a virtual assistant. I've been able to build great relationships with employees, vendors, and top management not just because of my experience or people skills. I'm eager to take advantage of this chance and am prepared to provide top-notch service, nevertheless.
    Featured Skill Phone Support
    Customer Satisfaction
    Communication Etiquette
    Customer Service
    Microsoft Word
    Teaching English
    Customer Support
    English Tutoring
    Microsoft Excel
    Multitasking
    Property Management
    Following Procedures
    Business with 100-999 Employees
    Inbound Inquiry
    Email Support
  • $10 hourly
    • 5.0/5
    • (10 jobs)
    SKILLS • Can work under pressure and can deliver set goals • Highly adaptable, positive, open to new ideas • Dependable, responsible contributor committed to excellence and success • Very much willing to learn • Has proficiency in problem solving, decision making and multi- tasking in a fast paced environment I believe that my experience being a Customer Representative helped me develop my communication skills as well as my interpersonal skills because I get to deal with different kinds of people, respond to their needs and provide them with essential information.
    Featured Skill Phone Support
    Quality Assurance
    Campaign QA
    Email Support
    Product Knowledge
    Social Media Management
    Data Entry
    Customer Service
    Scheduling
    Email Communication
    Microsoft Word
  • $12 hourly
    • 5.0/5
    • (9 jobs)
    Legal Assistant Expert in Freight and Logistics Expert in B2B Outbound Sales Seasoned Customer Service, Sales and email support. Experienced Communication and Product Trainer I am hard-working person, passionate, a team player, motivated, and able to work with less supervision. Abilities in Managing the team with excellent oral and written communication skills.
    Featured Skill Phone Support
    Phone Communication
    Invoicing
    Data Entry
    Communication Skills
    Communications
    Customer Service
    Online Chat Support
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝗮𝗻𝗱 𝗽𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝘁𝗼 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝘆𝗼𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗮𝗻𝗱 𝗱𝗿𝗶𝘃𝗲 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻? You’ve found your customer service specialist! I’m Eden, and with over a decade of experience, I’m passionate about enhancing client relationships and driving satisfaction. My time supporting Amazon.com and my background in order fulfillment operations have equipped me with the skills to efficiently address inquiries and resolve issues. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗧𝗮𝗯𝗹𝗲: • Expertise in Customer Service: I excel in active listening and providing friendly, clear solutions that leave customers feeling valued. • Proactive Problem Solver: I thrive on resolving issues quickly and adapting to policy changes while maintaining a positive attitude. • Strong Communication Skills: With experience in chat and email channels, I ensure every interaction is clear and helpful. • Order Fulfillment Expertise: I facilitate the release of held orders to ensure prompt shipping, handle returned items, process refunds, and maintain accurate records of orders and inventory levels, check for bad addresses, and ensure they are corrected. I’m eager to collaborate with companies that value their team members and foster an environment of growth. If you're looking for someone to enhance your customer relationships and elevate your service experience, let’s connect!
    Featured Skill Phone Support
    Online Chat Support
    Email Support
    HappyFox
    Ecommerce Order Fulfillment
    Ticketing System
    Shopify
    Zendesk
    Administrative Support
    Gorgias
    Slack
  • $9 hourly
    • 5.0/5
    • (1 job)
    I am enthusiastic, reliable and hardworking individual who has over 5 years of experience giving professional, efficient and high quality service to various call center companies. I am skilled in communicating with clients over phone and email. I was once a Subject Matter Expert in one account, more on troubleshooting and also, I am computer literate. I can deal with heavy loads and i know how to manage my time, I am eager to learn to use new tools that get the job done well. I am very versed in the English language and workhorse in terms of customer satisfaction, leadership and discipline. I am also self - reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co - workers. Because for me if you are working as a team you need to be productive and be aware about your colleagues on how to improve the specific assigned task. I am looking forward working with you to provide excellent customer service and anything else you may need help with! Appointment setter for more than 3 years now. Helping business owners to get qualified leads and turn it into sale.
    Featured Skill Phone Support
    Typing
    Computer Skills
    Email Communication
    Cold Calling
    Technical Support
    Lead Generation
    Customer Service
    Time Management
    Microsoft Word
    Online Chat Support
    Email Support
    English
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