Hire the best Phone Support Agents in Iloilo, PH

Check out Phone Support Agents in Iloilo, PH with the skills you need for your next job.

Marlon J.
$10/hr
  • Trophy Icon Phone Support
  • Customer Support
  • Customer Service
  • English
  • Online Chat Support
  • Ecommerce
  • Email Support
  • Gorgias
  • Customer Satisfaction
  • Shopify
  • Order Fulfillment
  • Zendesk
  • Product Knowledge
  • Virtual Assistant
  • Virtual Assistance

Customer service is not a department, it’s an A T T I T U D E😉 I am happy to inform you that your search for an E-Commerce Customer Support is near to end because my credentials and approach fit your needs. My cv explains in detail why that is the case. I have over 7 years of experience in customer service and support experience (including phone, email, chat, live chat). I have been a Retention Specialist for over 3 years for a cable company in the USA and a total of 4 years of experience with customer service and tech support, and 2 years as a Quality Assurance Specialist. I have handled different e-commerce labeled as 'get the job...

Miah A.
$6/hr
  • Trophy Icon Phone Support
  • Communication Skills
  • Customer Service
  • Email Support
  • Online Chat Support
  • Training
  • Quality Assurance

I have been with the BPO industry for 6 years. I have experience in customer service, have been a product trainer, a Team Lead, and a Quality Assurance Lead. I also have experience in doing home-based jobs. I have worked as a virtual assistant and a cold caller for a real estate firm. I am reliable, efficient, and trustworthy. I have experience in handling all types of customers in all types of settings. I supported customers via Chat, Email, and Phones. I've worked on Telecommunications and eCommerce accounts. I can work well under pressure and I am always eager to learn new skills. During my tenure, I have also learned how to maintain...

Rachel B.
$8/hr
  • Trophy Icon Phone Support
  • Email Support
  • Customer Satisfaction
  • Data Entry
  • Online Chat Support
  • Virtual Assistant
  • Customer Service
  • Customer Support
  • Account Management
  • Customer Feedback Documentation
  • Community Management
  • Scheduling
  • Social Media Management
  • Customer Experience Research

Hello, I have an experience as an account manager in some of the listings in the U.S. Also, I have experience as well doing reservations in hotels located in Ireland and Scotland. Before I decided to be a remote worker, I was a call center agent for more than 2 years. These are my experiences: -Manages Airbnb, Booking.com, VRBO, Expedia -File claims and fees on Airbnb -Upload listings on all platforms. That includes creating a description and titles. -Working remotely as reservations in 1roomnow company located in Scotland and Ireland -Adjust prices in Pricelabs -Expertise in Lodgify Channel Manager and Avantio -Peerspace management...

Joy V.
$13/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Teaching English
  • Virtual Assistant
  • Email Support
  • English
  • Customer Support
  • Content Writing
  • WordPress
  • Search Engine Optimization
  • Executive Assistant
  • Communications
  • Administrative Support
  • Training & Development
  • Online Chat Support

Hi! I'm Joy. I help call centers identify communication and customer service skills gaps, create lessons and activities that target those gaps, and train team members to provide an effortless experience to customers via phone, chat and email. I handle ad-hoc tasks that involve Google Workspace, Microsoft apps, Zoom, and more. I also do content writing and Wordpress management on the side. You can find a detailed description of my job experiences on and off Upwork below. Let me know if you need someone to help you provide quality phone, email and chat support, or if you need help with general office or admin work. I'm looking forward to...

Joemarie C.
$8/hr
  • Trophy Icon Phone Support
  • Management Skills
  • Lead Generation Strategy
  • Email Marketing
  • Telemarketing
  • Virtual Assistant
  • Microsoft Office
  • Real Estate
  • Cold Calling
  • Google Docs
  • Online Chat Support
  • Technical Support
  • Customer Service
  • Lead Generation
  • B2B Marketing

Hi! I have been a real estate VA for almost four years handling real estate lead generation and appointment setting campaigns. I am good at Telemarketing, Cold Calling and Appointment Setting for both buyer and seller leads. I also have experience managing leads, by doing callbacks, follow-up calls and answering incoming calls and managing CRM’s, text blasting, and email blasting. I am very familiar with the tools needed to be a successful virtual assistant. I do things with passion and love, I consider the client's views and perspectives and mixed them along with my creative mind and understanding accordingly to meet and give what they...

Jules Adrian S.
$10/hr
  • Trophy Icon Phone Support
  • Customer Support
  • Customer Satisfaction
  • Customer Service
  • Outbound Call
  • Online Chat Support
  • Outbound Sales
  • Email Support
  • Customer Service Manager
  • Ecommerce Support
  • Technical Support

As a customer service specialist, I am adept at providing exceptional support to clients through multiple channels. My specialties include, but are not limited to: ✔️ Inbound/Outbound Sales ✔️ Inbound/Outbound Customer Service ✔️ Email Customer Support ✔️ Live Chat Customer Support ✔️ Microsoft Office Tools ✔️ Multiple Ticketing Softwares ✔️ 80 WPM Why you should hire me: ✅ Highly Organized ✅ Detail-Oriented ✅ Capable of handling multiple tasks and requests at once. ✅ Provide Top-Notch Customer Service ✅ Always Exceed Customer Expectations ✅ Able to quickly learn new systems and processes ✅ Dedicated to providing prompt and effective...

Christine P.
$10/hr
  • Trophy Icon Phone Support
  • Social Media Management
  • Customer Service
  • Online Chat Support
  • Chat & Messaging Software
  • Email Communication
  • Email Support
  • Customer Support

I have been working as a Customer Service Support for over 6 years and as a Social Media Specialist for about a year. I have worked for American, Canadian, and Australian clients and I have handled financial, telecommunication, insurance, and retail accounts. I am skilled in communicating with clients over the phone and email. I also have experience with Live Chat Support, Zendesk, Freshdesk, Intercom, Amazon Seller Central, and I am a fast learner who is a hundred percent willing to learn any tools needed for the job. I also had previous experience in managing social media accounts such as Facebook, Twitter, and Instagram. I am also...

Joevienn C.
$10/hr
  • Trophy Icon Phone Support
  • Online Chat Support
  • Technical Support
  • Debt Collection
  • Customer Service
  • Corporate Finance

Hi, thank you for taking the time to view my profile. I am an experienced Customer Support Agent for more than 14 years, providing professional and friendly service in a fast-paced environment. I am also fluent in speaking and writing English. And I am technical savvy in multitasking and navigating through multiple applications with speed and accuracy. I am a well-experienced Sales Rep with numerous companies from Telco and Cable companies in the US. I am a well-experienced Lead Generation Specialist as well. I have a great passion for helping others and stays calm under pressure, and can adapt my communication style to a wide variety of...

Sharon Mae C.
$5/hr
  • Trophy Icon Phone Support
  • Canva
  • Audio Transcription
  • Email Marketing Strategy
  • Technical Support
  • Customer Relationship Management
  • Healthcare Management
  • Medical Terminology
  • Trello
  • Order Fulfillment
  • Microsoft Excel
  • Data Entry
  • Customer Support
  • Order Tracking
  • Customer Service

BPO industry for more than 9 years. I've handled U.S HealthCare and Telco accounts. My work experiences include: • Data Entry • Customer Support • Sales Representative • Transcription • Healthcare Website Data Scraping • Healthcare Credentialing • Internet Research I'm a team player and easy to work with. I always aim for accuracy and efficiency in my work. I leverage my pastime in learning new skills to improve. Thanks for stopping by, and I hope to hear from you soon!

Jose Belmar F.
$8/hr
  • Trophy Icon Phone Support
  • Data Entry
  • Email Marketing
  • Virtual Assistant
  • Real Estate
  • Phone Communication
  • Virtual Assistance
  • Telemarketing
  • Cold Calling
  • Email Marketing Report
  • Inbound Marketing
  • Sales
  • Lead Nurturing
  • Skip Tracing
  • Social Media Marketing

Dear everyone, My name is Jose Belmar Faderon, I have worked in sales and marketing, doing outbound and inbound calls and as a Real Estate Cold caller/VA for 6 years. I have been through many leadership, product, English training and have surpassed expectations from different clients. I have done projects such as appointment setting, sales, lead generation, email support, technical support, email and text blasting as well. I have an excellent background in marketing and I'm also proficient using many different types of Crms and platforms such as Podio, Xencall, Call tools, Mojo KV Core, Smarter contact, Roor, etc. I have worked with...

Sherra Jade G.
$6/hr
  • Trophy Icon Phone Support
  • Cold Calling
  • Office Administration
  • Email Marketing
  • Email Marketing Strategy
  • Email Support
  • Social Media Advertising
  • Telemarketing
  • Property Insurance
  • Data Entry
  • Lead Nurturing
  • Lead Generation
  • Phone Communication
  • B2B Marketing

Dear everyone, My name is Sherra Jade Gangoso, I have worked in sales and marketing, doing outbound and inbound calls and as a Real Estate Cold caller/VA for 5 years. I have been through many leadership, product, English training and have surpassed expectations from different clients. I have done projects such as appointment setting, sales, lead generation, email support, technical support, email and text blasting as well. I have an excellent background in marketing and I'm also proficient using many different types of Crms and platforms such as Podio, Xencall, Call tools, Mojo KV Core, Batchdialer, Batchleads, Smarter contact, Roor, etc....

Hyrold J.
$15/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Customer Support
  • Technical Support
  • Call Handling
  • Order Processing
  • Call Center Management
  • Adobe Photoshop
  • WordPress
  • Talent Sourcing
  • Human Resource Management
  • Email Handling
  • Talent Sourcing
  • BPO Call Center

 Excellent customer service skills  Outstanding written and oral communication skills  Strong problem solving skills  Ability to multi-task  Strong attention to detail  Ability to make decisions with limited direction  Ability to generate revenue with current and prospective customers.  Supervision of meeting coordination, communications, administrative, and information management.  Report management/generation.  Publications / communications coordination (editorial, production, and dissemination).  Responsibility for maintaining quality customer / client service.  Motivated, results-oriented, and highly efficient.  Ability to...

Jennifer C.
$13/hr
  • Trophy Icon Phone Support
  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Word
  • Customer Support
  • Customer Service
  • Internet Research
  • Technical Support
  • Data Entry

A young professional with a unique combination of customer service experience, leadership and analytical skills, bringing to the table the ability to combine soft-skills/customer-handling improvement and systematic business development. Experienced in working with a BPO Company for (6) six years and been freelancing for (5) five years now. During my experience, I learned various techniques on how to provide world class customer satisfaction and work productively with different personalities. I have been promoted as a Quality Assurance Specialist where I have developed my leadership skills by coaching agents and facilitating up skill...

Virgil S.
$8/hr
  • Trophy Icon Phone Support
  • Business Development
  • Phone Communication
  • Virtual Assistant
  • Customer Support
  • Telemarketing
  • Lead Generation
  • Sales
  • Cold Calling
  • Data Entry
  • Outbound Sales
  • Customer Service
  • Salesforce CRM
  • Scheduling
  • B2B Marketing

"My peers would describe me as a KIND, WISE and CONFIDENT guy. I would define myself as a "people person" since I enjoy meeting and working with different kinds of people. Most of all, I’m always willing to learn from my seniors." *At least 6 years of experience in the BPO industry *Fluency in both written and oral English *Goal Oriented with extraordinary interpersonal skills *Can work under pressure and reliable in providing excellent services EXPERIENCES: - Started out as a Transcriber and a Data Encoder for call centers - Became a Customer Service Representative for Comcast (considered as one of the best agents at handling calls) -...

Angelina N.
$10/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Appointment Setting
  • Sales
  • Telemarketing
  • Virtual Assistant
  • Online Chat Support
  • Email Handling
  • Billing
  • Cold Calling
  • Data Entry
  • English
  • B2B
  • B2B Marketing
  • Email Communication

I am highly experienced Customer Service Representative and Appointment Setter for almost five years. I have also a background as a Virtual Assistant, cold calling, data entry, administrative support, data mining, lead generation, telemarketing, sales and other related programs. As a freelancer, I've worked for several successful campaigns. I am a self-motivated person who is willing to go above and beyond on any project, and to learn valuable skills on my own time.I am very hardworking, reliable, honest and enthusiastic. I meet deadlines and don't make promises I can't keep. I'm a team player but can work alone with less provision.

Adrian L.
$5/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Microsoft Office 365
  • Data Entry
  • Email Handling
  • CRM Software
  • Phone Communication
  • DaVinci Resolve
  • Adobe Photoshop
  • Adobe Premiere Pro
  • Canva
  • Live Chat Software
  • Social Media Website
  • Social Media Ad Campaign
  • Virtual Assistant

Executive Virtual Assistant o Appointment Setter o Cold Calling o Gauge motivation of potential sellers o Endorse Hot Leads to client ● Trained of Real Estate essentials for Investors. ● Proficient in handling objections for seller lead calls, determining between a warm or cold lead. ● Trained on multiple CRMs ● Creating Buyer's Lists ● Valuation of Comps with or without the MLS ● Skip Tracing ● Social Media sites such as Craigslist, Facebook, Twitter, LinkedIn ● Email Campaigns ● Property Management

Roan Ystelle Jade B.
$5/hr
  • Trophy Icon Phone Support
  • Oracle
  • Customer Service
  • Email Support
  • Zendesk
  • Voice-Over
  • Data Entry
  • Shopify
  • Google Docs
  • Online Chat Support
  • Vocal Coaching
  • Content Writing
  • Customer Support
  • General Transcription
  • Salesforce CRM

Objectives: If you are looking for someone who can help you with taking care of your customers with a worldclass service, Then i can certainly help you. Seeking a position in a challenging but rewarding organization to deliver exceptional projects through fostering customer experience skills and teamwork with co employees. Skills and Can do for you: • Can create rewarding projects that can be use in such improvement of the business. • Data analysis for targeted action items to promote firstclass customer handling. • Proficiency with technology especially computers, software applications, and phone systems. • Exceptional verbal and written...

Elaiza Mae D.
$7/hr
  • Trophy Icon Phone Support
  • Microsoft Office
  • Microsoft Excel
  • English
  • Adobe Photoshop
  • Advertising
  • Social Media Advertising
  • Processing Orders
  • Resolves Conflict
  • Facebook
  • Product Listings
  • Product Research
  • Customer Support
  • Customer Service
  • Cold Calling

For the past 2.5 years in a BPO Company, I have experience a lot of trials and learn a lot of knowledge. I remember one time my Supervisor warned me about my failing performance in a month, I was sad at first but it made me feel so determined. I worked harder than usual. After that, the result was above the expected outcome. I was included in one of the top agents and I hit the new record for CSAT for the Month of May of 2020. I learned that empathy is more important than Sympathy, I learned how to be more patient and happy with the job I am doing. I also became matured and independent. I worked as a Chat ,and Voice support for two...

Edna P.
$5/hr
  • Trophy Icon Phone Support
  • Online Chat Support
  • Email Support
  • Typing
  • Customer Service
  • Social Media Management
  • Product Support
  • Order Entry
  • Order Tracking
  • Customer Satisfaction
  • Technical Support
  • Call Center Management
  • Customer Support
  • Email Communication
  • English

Hi! My name is Edna, and I am a skillful customer service representative. I am used to multi-tasking and very much flexible with whatever schedule is assigned to me. - Chat Support - Email Support - Phone Support - Social Media Support - Data Entry

Aizle C.
$13/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Product Development
  • Business Management
  • Microsoft Word
  • Tutorial
  • Insurance
  • Investment Banking
  • Marketing Management
  • Presentations
  • Administrate
  • Microsoft Excel
  • Business
  • Customer Experience
  • Telemarketing

A high caliber professional seeking the position of Client Service Executive which maintain the highest standard of excellence in client service by attending to client enquiries and requests. Also explain operational matters, develop client's awareness, understanding and ability to comply with our operational requirements. Prompt and appropriate action taken to address client feedback and complaints.

Bryan G.
$6/hr
  • Trophy Icon Phone Support
  • Virtual Assistant
  • Inbound Inquiry
  • Lead Generation
  • Customer Service
  • Customer Retention
  • Customer Retention Strategy
  • Team Management
  • Technical Support
  • Online Chat Support
  • Ecommerce Support
  • Order Processing
  • Payment Processing
  • Complaint Management
  • Email Communication

I aim for perfection. I strive to deliver exceptional organizational, time management and problem-solving skills and a track record for meeting objectives and demands with a high degree of tenacity. My skills include, but are not limited to: Customer Support - live chat, inbound & outbound phone support, order processing, & email handling Administrative Assistance - data entry, email handling, & research MS Word, MS Excel, PDF, Google Docs Dropshipping, Shopify, Oberlo Managerial skills I’m confident that I have what it takes to hit the ground running and strengthen your organization.

Donna Marie S.
$8/hr
  • Trophy Icon Phone Support
  • Administrative Support
  • Customer Support
  • Accuracy Verification
  • Telephone Handling
  • Data Entry
  • Microsoft Excel
  • Microsoft Word
  • Receptionist Skills
  • Data Encoding
  • Zendesk
  • Shopify
  • Checking Order Status

A highly talented, detail oriented appointment setter, customer and sales service associate and lead generator with experience providing exceptional support and making sure projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Creating an effective, organized environment in which I can excel and focus on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. I aim to be a part of a successful and progressive company where my skills and abilities...

Mary Katherine R.
$6/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Telemarketing
  • Virtual Assistant
  • Technical Support
  • Account Management

I am a PROFESSIONAL Customer Service Representative for almost a year of service. With high experience in customer service, enthusiastic in details, always online with good and top quality services. LET US WORK TOGETHER and I will give you a great deal, especially if it's your FIRST TIME to be my CLIENT. I am excellent in: Customer Service Representative Virtual Assistant Article Writing Data Entry I am not only Customer Service but also have written numerous results oriented research based articles and papers. High-speed typing & word processing, with intense web research on any topic, excel spreadsheet creation, data entry and...

Roslyn M.
$7/hr
  • Trophy Icon Phone Support
  • Technical Support
  • BPO Call Center
  • SEO Content
  • SEO Backlinking
  • SEO Keyword Research
  • Customer Service
  • SaaS
  • Website Audit
  • Off-Page SEO
  • Computer Skills
  • Data Entry
  • Search Engine Optimization
  • On-Page SEO Report
  • Social Media Marketing
  • Graphic Design
  • Virtual Assistant
  • Off-Page SEO Report
  • On-Page SEO
  • Technical SEO

I am an enthusiastic freelance SEO Specialist based in Iloilo, Philippines, with over four years of experience as an SEO Specialist and as an SEO Content Writer using AI tools. I specialize in optimizing websites for search engine rankings. I use a variety of techniques such as keyword research, content optimization, link building, and other tactics to ensure that websites appear at the top of search engine results pages (SERPs) and draw more traffic. As an SEO Specialist in Iloilo, Philippines, I can help local businesses increase their visibility on search engines and reach more potential customers. I will use my knowledge of local...

Liezl R.
$8/hr
  • Trophy Icon Phone Support
  • Customer Support
  • Customer Service
  • Email Support
  • Email Handling
  • Sales
  • Order Processing
  • Zendesk
  • Amazon Seller Central
  • Shopify
  • Data Entry
  • Customer Relationship Management
  • Virtual Assistant
  • Salesforce

I have been in the BPO industry for the last 7 years. Through these years of working hard, I have been able to develop a lot of skills to become an expert in this field. I am practical, punctual, diligent and I never compromise when it comes to my profession. I have been working with 100% client’s satisfaction. I am devoted to my works and complete every project with extra care on time. My success and my experience in serving customers for years have proven my desire to work with a multitude of people, with the goal of simply satisfying their needs, and I am here 24/7 looking forward to working with. I am just expecting a valuable chance...

Ma Blenda S.
$10/hr
  • Trophy Icon Phone Support
  • Contract Negotiation
  • Business Development
  • Administrative Support
  • Virtual Assistant
  • Lead Generation
  • Appointment Scheduling
  • Telemarketing
  • Data Entry
  • Account Management
  • Scheduling
  • Email Communication
  • Customer Support
  • Researcher

Highly adaptable and motivated, with nearly 8 years of account management, administrative and customer service experience. Skilled at building effective and productive working relationships with clients and staff. My Skills: - Relationship Building - Active Listening - Time Management - Great Communication - Multi-tasking Ability - Quick Learner - Team Player - Outstanding Customer Service

Apple Grace D. G.
$4/hr
  • Trophy Icon Phone Support
  • Customer Service
  • Technical Project Management
  • Data Entry
  • Online Chat Support
  • Chat & Messaging Software
  • Call Handling
  • Transcription

Hi, my name is Apple I am a dedicated and a hard working person who believes in honesty and good working relationship. I am very skilled when it comes to data entry, customer service, and excel works. I am also qualified in data extracting and tele communicating. Know how to build a good customer relationship as well. If you hire me, you will get many services at one investment. I value my client's trust and commit myself to any job. Taking full responsibility in completing projects on time.

$NaN/hr

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