Hire the best Phone Support Agents in Imus, PH

Check out Phone Support Agents in Imus, PH with the skills you need for your next job.
  • $6 hourly
    Hi, I'm Earl, your reliable customer service agent. I've been a customer service representative with over three years of experience—an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. I even got a chance to be part of the leadership team and undergone leadership training. My experiences as an agent and Subject Matter Expert - SME taught me a lot of things. I have learned basic knowledge about several products and services. I mastered a handful of tools and systems to utilize. I was made flexible and adaptable to changes in the business processes. I was able to prove to myself that I can handle the technicalities of any job with basic effective instruction. Now, I am willing to learn more and do more with this skill set I've acquired. I am looking forward to seeing opportunities through Upwork that would allow me to prove my expertise while securing win-win deals.
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    Communication Etiquette
    Customer Satisfaction
    Email Communication
    Chat & Messaging Software
    Fraud Detection
    Gaming
    Community Management
    US English Dialect
    Typing
    Customer Support
    Email Support
    Online Chat Support
    English
  • $4 hourly
    My 10 years of experience in Customer Service and Sales allowed me to gain expertise in e-commerce, customer care, and Generating quality sales. I can manage Phone calls, emails and live chats. I have a strong background in Customer Service decisions, refunds, claims General inquiries and customer escalations. I also have an extensive background in Sales including B2B. I worked as an Inbound/Outbound Sales Representative, performing selling and marketing functions and constantly surpassing quota for sales. I am trained in Zendesk, Shopify, Gorgias and Amazon. Flexible, can Multitask. Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathetic, and professional voice and manner. If you hire me, I will represent your company positively, treat your customers with high regard and value your time and trust. You will have a business partner with me, not just a regular employee.
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    Cold Call
    CRM Software
    Sales Call
    Gorgias
    Shopify Apps
    Social Media Management
    Amazon
    Customer Support
    Email Support
    Customer Service
    Social Media Account Integration
    Customer Relationship Management
    Shopify
    Zendesk
  • $15 hourly
    I have extensive experience with multiple booking systems and GDS (Sabre, Apollo, Amadeus) to assist the passenger regarding exchanges, cancelations, refunds, and schedule change. I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges. I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. It would be a pleasure to interview with you and I look forward to hearing from you soon.
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    Customer Support
    Calendar Management
    Apollo.io
    Communication Skills
    Amadeus CRS
    Travel & Hospitality
    Online Chat Support
    Email Support
    Administrative Support
    Customer Service
    Travel Planning
    Sabre
    Virtual Assistance
    Data Entry
    Email Communication
  • $5 hourly
    🟨CUSTOMER SERVICE More than 10 years of solid experience working in the BPO (Business Process Outsourcing) Industry has greatly contributed to my personal and professional growth. I have worked for US, UK, New Zealand, and Australian companies in the BPO. As a customer service professional, I always need to give my best, however, there are times when customers' expectations of the products or services are not met so creating a positive experience for them is always an utmost consideration by providing prompt resolution to their issues and concerns and sometimes setting proper expectations in resolving them. Sometimes it's not what we say but rather how we say things or how we deliver critical information to the customer that would have an impact on the customer experience with products or services of the company they are dealing with. So being in the industry, I have had challenges as well as achievements, and most of all - lessons learned that only made me get better each time. Furthermore, for my self-improvement, I don't stop learning new things and technological trends in the industry relevant to my skills and service and also I'm open to new opportunities that come my way.
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    Virtual Assistance
    Customer Satisfaction
    BPO Call Center
    Providing Information to Callers
    Customer Experience
    Customer Support
    Data Mining
    Data Collection
    Online Research
    Email
    Customer Service
    Customer Engagement
    Canva
  • $6 hourly
    Top rated Plus! Welcome! My name is Florenz. I help entrepreneurs get a competitive advantage by providing a positive and professional customer experience. Customer experience, whether positive or negative, is crucial for business growth. A positive customer experience is so important because it builds trust, loyalty, and customer retention. A negative experience, on the other hand, serves as an avenue for learning and improvement. It is vital for any business. It helps the company to grow and succeed. Providing a positive and professional customer experience is my goal. It allows me to hone my skills, share my experiences, and it's a learning opportunity. Being part of the company's success is fulfilling. More than that, being able to help others is emotionally rewarding. Excellent in Communications, Writing, Data Analysis, Google Analytics, Excel VBA, and Social Analysis. Can work under pressure and is good at stress management. Active Team player and a good leader as well.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Scheduling
    Customer Service
    Communications
    Administrative Support
    Data Entry
    Customer Satisfaction
    Project Management Support
    Online Chat Support
    Email Support
  • $15 hourly
    Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏 for the long haul? 🔐💰Cost-Effective & Tech-Savvy ⚡💻High Speed Internet & Equipment 🕒🛡️Time Zone & Data Security Here's what clients book me for👇👇👇 🔥𝙅𝙞𝙡𝙡-𝙤𝙛-𝙖𝙡𝙡-𝙩𝙧𝙖𝙙𝙚𝙨, 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙩𝙝𝙚 𝙢𝙤𝙨𝙩. ◼️Whether it's turning calls into conversations, weaving live chat magic with Zendesk and Ujet, or crafting email masterpieces, I'm your go-to for VIP customer experiences. ◼️Managing teams like a symphony with Playvox and making real-time decisions with the finesse of Calabrio, I bring a touch of magic to your business. 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙩𝙖𝙧 ◼️I'm all about creating those "Wow, they're awesome!" moments. Whether it's picking up calls, shooting the breeze in live chats, or playing email superhero, count on me to sprinkle some magic into customer interactions. *wink* 🔥𝙏𝙚𝙖𝙢 𝙇𝙚𝙖𝙙𝙚𝙧 ◼️I'm your go-to freelancer with a knack for leadership. I've got the skills to steer teams toward success, make plans that actually work, and keep the vibes positive. 🔥𝙒𝙤𝙧𝙠𝙛𝙤𝙧𝙘𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ◼️Imagine your team humming like a perfectly tuned orchestra. That's my jam. From doling out tasks to keeping schedules on point, I've got the secret sauce to keep your work wheels spinning smoothly. 🔥𝙍𝙚𝙖𝙡 𝙏𝙞𝙢𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 ◼️I'm not just about numbers; I'm about making them dance to the right tune. Need someone to keep an eye on things and make quick, smart decisions? That's where my real-time analysis skills come in. In a nutshell, I’m not just a freelancer; I’m your partner in crime for making work fun and customers happy. Let’s turn your project into a success story together! 🚀✨ Now, who wouldn't want that? Just 3 quick steps left 👉Send me an Upwork Message 👉Click the green Schedule Meeting Button 👉Choose one for 30 minutes and I'll confirm a timeslot.
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    People Management
    Management Skills
    Real-Time Strategy
    Team Facilitation
    Retail Merchandising
    Kustomer
    Workforce Management
    Career Coaching
    Leadership Skills
    Zendesk
    Team Management
    Email Support
    Online Chat Support
    Customer Service
  • $7 hourly
    Your Go-To Solution Provider!  Hey there! I'm all about passion, adaptability, and a strong sense of responsibility. My mission? To consistently provide you with top-notch service. I thrive under pressure, and I make it my personal goal to not just meet but exceed your expectations. Let's turn our agreement into a collaboration where satisfaction reigns supreme. I firmly believe that a commitment to quality, paired with rock-solid work ethics, is the secret to creating success together, one outstanding project at a time. Thanks for visiting my profile! Ready to elevate your projects to new heights? Let's chat!
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    Administrative Support
    Insurance Policy Analysis
    Data Analysis
    Online Chat Support
    Customer Support
    Project Management
    Customer Service
    Lead Generation
    Data Entry
    Email Communication
  • $7 hourly
    Hi, thank you for taking the time to visit my profile! I'm open to any part-time or full-time job. Below, in the portfolio section, is a link to my CV that you may check for reference. Looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Microsoft Excel
    Cold Calling
    Product Listings
    Inventory Management
    Real-Time Strategy
    Data Entry
    Troubleshooting
    Technical Support
    Administrative Support
    Customer Service
    Retail & Consumer Goods
    Order Tracking
    Email Support
    Online Chat Support
  • $10 hourly
    I have accumulated four years of experience in the Administrative field, which encompasses roles in General Administration, Recruitment, and Human Resources. I have a strong ability to identify high-caliber candidates, conduct interviews proficiently, and deliver successful hires. I am skilled in sourcing candidates, Boolean searches, ATS management, running email campaigns, generating leads, and handling various administrative tasks. Services that I can offer: - Sourcing, recruiting, and interviewing candidates using multiple platforms - Crafting and posting engaging job ads - In-depth research and precise data entry - Generating valuable leads - Providing adept administrative and virtual assistant support - Manage incoming emails and respond to inquiries - Efficiently coordinating and scheduling interviews to streamline the hiring process Experienced with a range of tools and platforms, including LinkedIn Recruiter, Bullhorn, Greenhouse, Workstream, Indeed, Calendly, Ebsta, Interseller, Brighthire, Skype, Canva, Hunter, Google Suite, and MS Office.
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    Resume Screening
    Candidate Management
    Virtual Assistance
    Candidate Evaluation
    Candidate Source List
    Recruiting
    Candidate Interviewing
    Administrative Support
    Candidate Sourcing
    LinkedIn Recruiting
    IT Recruiting
    Email Communication
    Lead Generation
    HR & Business Services
  • $6 hourly
    𝘓𝘰𝘰𝘬𝘪𝘯𝘨 𝘧𝘰𝘳 𝘢 𝙋𝙍𝙊 𝘱𝘳𝘦𝘱𝘢𝘳𝘦𝘥 𝘵𝘰 𝘥𝘪𝘷𝘦 𝘳𝘪𝘨𝘩𝘵 𝘪𝘯? 📞𝖤𝗑𝖼𝖾𝗅𝗅𝖾𝗇𝗍 𝖯𝗁𝗈𝗇𝖾 𝗌𝗄𝗂𝗅𝗅𝗌 🛠️𝖯𝗋𝗈𝖻𝗅𝖾𝗆-𝖲𝗈𝗅𝗏𝖾𝗋 & 𝖳𝖾𝖼𝗁 𝖲𝖺𝗏𝗏𝗒 🥇𝖣𝗋𝗂𝗏𝖾𝗌 𝖲𝗎𝖼𝖼𝖾𝗌𝗌 𝗂𝗇 𝖿𝖺𝗌𝗍-𝗉𝖺𝖼𝖾𝖽 𝖤𝗇𝗏𝗂𝗋𝗈𝗇𝗆𝖾𝗇𝗍 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗮𝘀𝘀𝗶𝘀𝘁 𝘆𝗼𝘂 👇🏻👇🏻👇🏻 💎𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙨𝙚𝙩𝙩𝙞𝙣𝙜 ✦𝖤𝗑𝖼𝖾𝗅𝗅𝖾𝗇𝗍 𝖢𝗈𝗆𝗆𝗎𝗇𝗂𝖼𝖺𝗍𝗂𝗈𝗇 𝖲𝗄𝗂𝗅𝗅𝗌 ✦𝖯𝖾𝗋𝗌𝗂𝗌𝗍𝖾𝗇𝖼𝖾 ✦𝖮𝗋𝗀𝖺𝗇𝗂𝗓𝖺𝗍𝗂𝗈𝗇𝖺𝗅 𝖲𝗄𝗂𝗅𝗅𝗌 ✦𝖥𝗈𝗅𝗅𝗈𝗐-𝖴𝗉 𝖲𝗄𝗂𝗅𝗅𝗌 ✦𝖯𝗋𝗈𝖽𝗎𝖼𝗍 𝖪𝗇𝗈𝗐𝗅𝖾𝖽𝗀𝖾 💎𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✦𝖲𝖼𝗁𝖾𝖽𝗎𝗅𝗂𝗇𝗀 𝖺𝗇𝖽 𝖢𝖺𝗅𝖾𝗇𝖽𝖺𝗋 𝖬𝖺𝗇𝖺𝗀𝖾𝗆𝖾𝗇𝗍 ✦𝖤𝗆𝖺𝗂𝗅 𝖬𝖺𝗇𝖺𝗀𝖾𝗆𝖾𝗇𝗍 ✦𝖥𝗂𝗅𝖾 𝖺𝗇𝖽 𝖣𝗈𝖼𝗎𝗆𝖾𝗇𝗍 𝖬𝖺𝗇𝖺𝗀𝖾𝗆𝖾𝗇𝗍 ✦𝖳𝗋𝖺𝗏𝖾𝗅 𝖠𝗋𝗋𝖺𝗇𝗀𝖾𝗆𝖾𝗇𝗍𝗌 ✦𝖱𝖾𝗌𝖾𝖺𝗋𝖼𝗁 𝖺𝗇𝖽 𝖱𝖾𝗉𝗈𝗋𝗍 𝖯𝗋𝖾𝗉𝖺𝗋𝖺𝗍𝗂𝗈𝗇 ✦𝖢𝗎𝗌𝗍𝗈𝗆𝖾𝗋 𝖺𝗇𝖽 𝖢𝗅𝗂𝖾𝗇𝗍 𝖲𝗎𝗉𝗉𝗈𝗋𝗍 ✦𝖣𝖺𝗍𝖺 𝖤𝗇𝗍𝗋𝗒 𝖺𝗇𝖽 𝖣𝖺𝗍𝖺𝖻𝖺𝗌𝖾 𝖬𝖺𝗇𝖺𝗀𝖾𝗆𝖾𝗇𝗍 💎𝙏𝙤𝙤𝙡𝙨 𝙩𝙝𝙖𝙩 𝙄 𝙪𝙨𝙚 ✦𝖬𝗈𝗇𝖽𝖺𝗒.𝖼𝗈𝗆 ✦𝖱𝗂𝗇𝗀𝖢𝖾𝗇𝗍𝗋𝖺𝗅 ✦𝖢𝖺𝗅𝗅𝖳𝗈𝗈𝗅𝗌 ✦𝖮𝗉𝖾𝗇𝖯𝗁𝗈𝗇𝖾 ✦𝖦𝗈𝗈𝗀𝗅𝖾 𝖢𝖺𝗅𝖾𝗇𝖽𝖺𝗋 ✦𝖢𝖺𝗅𝖾𝗇𝖽𝗅𝗒 ✦𝖹𝗈𝗈𝗆 ✦𝖲𝗅𝖺𝖼𝗄 ✦𝖠𝗌𝖺𝗇𝖺 ✦𝖳𝗋𝖾𝗅𝗅𝗈 ✦𝖢𝖺𝗇𝗏𝖺 ✦𝖯𝗂𝗇𝗍𝖾𝗋𝖾𝗌𝗍 ✦𝖫𝗂𝗇𝗄𝖾𝖽𝖨𝗇 ✦𝖦𝗈𝗈𝗀𝗅𝖾 𝖲𝗁𝖾𝖾𝗍𝗌 ✦𝖦𝗈𝗈𝗀𝗅𝖾 𝖣𝗈𝖼𝗌 ✦𝖬𝗂𝖼𝗋𝗈𝗌𝗈𝖿𝗍 𝖤𝗑𝖼𝖾𝗅 ✦𝖬𝗂𝖼𝗋𝗈𝗌𝗈𝖿𝗍 𝖶𝗈𝗋𝖽 ✦𝖬𝗂𝖼𝗋𝗈𝗌𝗈𝖿𝗍 𝖮𝗎𝗍𝗅𝗈𝗈𝗄 🟢𝖨𝖿 𝗒𝗈𝗎'𝗋𝖾 𝖼𝗈𝗇𝗏𝗂𝗇𝖼𝖾𝖽 𝖺𝗇𝖽 𝖿𝖾𝖾𝗅 𝗐𝖾'𝗋𝖾 𝖺 𝗀𝗈𝗈𝖽 𝖿𝗂𝗍, 💬𝖲𝗁𝗈𝗈𝗍 𝗆𝖾 𝖺 𝗆𝖾𝗌𝗌𝖺𝗀𝖾, 📞𝖫𝖾𝗍 𝗆𝖾 𝗄𝗇𝗈𝗐 𝗒𝗈𝗎𝗋 𝗉𝗋𝖾𝖿𝖾𝗋𝗋𝖾𝖽 𝗍𝗂𝗆𝖾 𝖿𝗈𝗋 𝖺 𝖣𝗂𝗌𝖼𝗈𝗏𝖾𝗋𝗒 𝖢𝖺𝗅𝗅. 𝖳𝖺𝗅𝗄 𝗌𝗈𝗈𝗇, 𝗥𝗮𝗰𝗵𝗶𝗲𝗹
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Sales
    Scheduling
    Outbound Sales
    Telemarketing
    Cold Calling
    Data Entry
    Administrative Support
    Email Communication
    Email Marketing
    LinkedIn Marketing
    Calendar Management
    Appointment Setting
    Lead Generation
    Customer Service
  • $10 hourly
    Adept in Microsoft Word Experienced in Customer Service Has good communication skills Strong-willed and fast learner employee Can work under stress
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    Customer Service
    Customer Support
    Typing
    Customer Engagement
    Communication Skills
    Microsoft Word
    Computer Skills
    Online Chat Support
  • $7 hourly
    Hey there, I'm your 𝙁𝙧𝙚𝙚𝙡𝙖𝙣𝙘𝙚𝙧 𝙀𝙭𝙩𝙧𝙖𝙤𝙧𝙙𝙞𝙣𝙖𝙞𝙧𝙚! 🌟 Need someone who can rock 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 and make 𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚 look easy? Well, you've found me, your 𝘢𝘭𝘭-𝘪𝘯-𝘰𝘯𝘦 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯! 𝐇𝐞𝐫𝐞'𝐬 𝐰𝐡𝐚𝐭 𝐜𝐥𝐢𝐞𝐧𝐭𝙨 𝐛𝐨𝐨𝐤 𝐦𝐞 𝐟𝐨𝐫: 👇👇👇 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙚𝙣𝙨𝙖𝙩𝙞𝙤𝙣: ♦ When it comes to e-commerce, I'm all about making customers do a happy dance. 🛒💃 Whether it's answering questions, solving problems, or just spreading positivity, I'm your go-to person! 🔥𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚? 𝙄'𝙢 𝙇𝙞𝙠𝙚 𝙖 𝙈𝙖𝙜𝙞𝙘𝙞𝙖𝙣: ♦ In the world of real estate, I'm like a virtual magician pulling tricks out of my hat! 🏡🎩 Data entry, market insights, lead generation - I've got all the tricks to keep your real estate game strong. 🔥𝘾𝙝𝙚𝙘𝙠 𝙊𝙪𝙩 𝙈𝙮 𝙎𝙪𝙥𝙚𝙧 𝙎𝙠𝙞𝙡𝙡𝙨: ♦ I'm all about customers, and I'll chat, email, or call like a pro. ♦ Details? I've got 'em covered. ♦ Real estate software? I'll tame it. ♦ Multitasking and organization? I'm the champ. ♦ Problems? I'll solve 'em. ♦ Dependable? I'm your go-to, always on time and ready. 🔥𝙒𝙝𝙮 𝘾𝙝𝙤𝙤𝙨𝙚 𝙈𝙚: ♦ Because I'm the secret sauce for turning customers into loyal fans and making real estate feel like a breeze. 💼🏠 Ready to supercharge your 𝙚-𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 and 𝙧𝙚𝙖𝙡 𝙚𝙨𝙩𝙖𝙩𝙚 ventures? 🚀 Let's chat today! 📞📧
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    Real Estate Virtual Assistance
    Real Estate Cold Calling
    BPO Call Center
    Shopify
    Multitasking
    Customer Care
    Customer Satisfaction
    Administrative Support
    Gorgias
    Customer Support
    Customer Service
    Communication Etiquette
    Online Chat Support
    Email Support
  • $6 hourly
    Provided excellent customer satisfaction both in person and on the phone, as a Waiter, Sales Associate and Call Center Representative. As a Waiter (Pizza Hut) - I was trained to provide high standards of customer service during high-volume and fast-paced operations. Mentoring and cross-training new crew members have been part of my tasks when I became a senior crew member. As a Sales Associate (Nike) - I have managed the register and handled daily monetary intake. Processed and replenished merchandise and organized clothing racks, shelves, etc. to ensure quality standards. Assisted customers with inquiries as it relates to product offerings, pricing and selecting outfits. Maintained the cleanliness and organized appearance of the store/boutique. As a Call Center Representative (VXI, Sykes, TaskUs, Teletech) - I resolve problems by clarifying issues; researching and exploring answers and alternative resolutions; implementing solutions; escalating unresolved problems. Maintain expectations regarding call quality and resolution time. Multi-task systems while providing service and resolving customer issues, upgrades, etc. I was trained how to properly handle customers from the most composed and calm ones to the most irate ones, maintain a polite and professional telephone manner and other essential things that could help us meet customer satisfaction. As an Office Worker (Assistant Manager) - I have dealt with people/customers who are interested in energizing their houses, establishments, buildings and others with solar power energy. I have also managed the company's payroll, workforce schedule, processing monthly tax dues, government contributions, license renewals, bank transactions and other office related jobs. Thank you for your time in reading my skills summary.
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    Data Entry
    Customer Satisfaction
    Customer Support
    Customer Service
    Email Support
    Online Chat Support
  • $7 hourly
    Hello there! Thanks for visiting my profile! I’m Cate and I have more than 10 years of experience in Customer Service assisting customers by phone, chat and emails. I started as a customer service specialist with multiple skill sets and earned my way up to becoming a Subject Matter Expert and Assistant Team Leader. I am also skilled in creating presentations, creating and organizing databases, and strongly familiar with MS Office and Google suites. I am a goal-oriented person, when something needs to be done I always make sure that it is done on time. I have the ability to identify and resolve problems effectively and committed in delivering excellence. I possess excellent communication skills, and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and since I experienced being on managerial role, I require minimal supervision. I would say that my experiences from the previous years would enable me to play a valuable role in helping you expanding your business. Looking forward to making a great team!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Technical Support
    Sales
    Phone Communication
    Customer Service
    Online Research
    Data Entry
    Online Chat Support
    Email Support
  • $10 hourly
    My name is Jose. A self-motivated individual who thrives on innovation, challenge, learning new skills, and encouraging growth around me. I am a family person with responsibilities, very reliable and trustworthy. I have the grasp in start-ups and medium scaled businesses for several years. My goal, regardless of project length, is to create value on every task assigned with authority and making sure to contribute to smoother business operations. I’m able to motivate and direct my talents and skills to meet objectives. When my clients succeed, I succeed. Let's talk about on how I can help. My abilities: • Outstanding Customer Service • Attention to Detail • Meticulous Editing • Lead Generation • Great Communication • Creating Standard Operating Procedure • Managing teams • Excellent Written and Verbal Communication Skills • Flexible • Coahable • Data Management • Security Support • Website Maintenance • Operations Monitoring and Maintenance • Proficient with Shopify, Facebook, Instagram, LinkedIn, Trello, Hubspot • Familiar with Microsoft Office Suite • Familiar with Canva • Familiar with Google apps • Familiar with Slack and Zoom • Accustomed to working with deadlines • Social Media Ad Posting • Data Gathering • Team Player • Web Research Very excited to share valuable contribution to your growing team!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Online Chat Support
    Employee Onboarding
    System Monitoring
    Website Maintenance
    Staffing Needs
    Scheduling
    Database Maintenance
    Management Skills
    Email Support
    Data Management
    Virtual Assistance
    Lead Generation
    Data Entry
  • $6 hourly
    As a customer service professional, I have helped companies stand out from the rest. I have helped clients retain customers by leading them through their entire customer experience journey. I have 7 years of collective experience in customer service both voice and non-voice. I handled Telco, Television, Healthcare, and ECommerce. To highlight, I have almost 3 years of working experience in ECommerce (Shopify, dropshipping, print on demand, and inventory based) and Facebook Commerce Manager. I'm a versatile, talented, and passionate individual with a strong drive to succeed in all my endeavors. I am currently looking for a position that will allow me to use my skills and experience to help others, while also challenging and fulfilling me. I possess the quality of being a hardworking fast learner, and trustworthy. My availability should never be a problem in your team. I have a sense of urgency, quality, and results-driven, and very professional. My Expertise: : ✅ Social Media Moderation (Comments and Messaging) for Customer Service ✅ Manage Order via Facebook Commerce Manager ✅ Chargeback ✅ Tracking Information Update ✅ 24 Hours or Less turnaround time in Email Response. ✅ Shopify store customer service. ✅ Chat Support ✅ Order Tracking ✅ Order Entry ✅ Refunds and Credits ✅ Sales Retention ✅ Affiliates Manager via GoAffPro Apps: ✔ Shopify ✔Aftership ✔Intercom ✔Reamaze ✔Printful ✔GoAffro ✔Oberloo ✔ Ring Central ✔ Facebook Commerce Manager ✔Facebook and Instagram ✔Shipping Easy and ShipStud ✔ Slack ✔Yoycol ✔Basecamp ✔GMail
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Intercom
    Customer Experience
    Data Entry
    Customer Satisfaction
    Basecamp
    Social Media Engagement
    Customer Service
    Google Sheets
    Social Customer Service
    Shopify
    Ecommerce
    Online Chat Support
    Email Support
  • $5 hourly
    I worked as a a BPO employee for a total of 2 years and 4 months. I am seeking for a new opportunity where I can use the skills and apply the knowledge that I've learned in working as a BPO employee.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Satisfaction
    Sales
    Debt Collection
    BPO Call Center
    Outbound Sales
    Customer Service
    Online Chat Support
    Email Support
  • $10 hourly
    A results-oriented expert with over 5 years of experience in the combined fields of customer service and technical support, committed to assisting education and business professionals to ensure the provision of timely, customized solutions to effectively address their concerns. I'm currently working as a Technical Support Specialist for a software company that helps school districts manage employee time-off requests, track leave balances, and document clock-in/out events. I communicate with district superintendents to ensure that their software configuration is aligned with their needs. I also help them with generating reports to track absence trends and substitute fulfillment rates and ensuring that these reports' integration with their third-party HR and payroll systems are set up correctly for accurate salary calculations. I am also a member of the escalation team, helping with tickets that have been escalated by other team members. And I also provide training and mentorship to new team members, ensuring they are well equipped with the knowledge necessary to help our clients effectively.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Service
    Business Travel
    Email Support
    Online Chat Support
  • $7 hourly
    Skills • Good Communication Skills • Computer Literate • Knowledgeable in Microsoft Office • Handled Online Gambling Customer Support (Casino, Bingo) • Capable in flexible work schedule • Initiative • Teamwork and Collaboration • Attention to Details and Efficient • Adaptability and Flexibility
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Computer
    Customer Support
    Customer Satisfaction
    Microsoft Office
    ShiftPlanning
    Online Gambling Website
    Shift Scheduling
    Customer Service
    Management Skills
    Online Chat Support
    Email Support
  • $7 hourly
    I'm a customer support who Interacts with customers to provide and process information in response to customer service inquiries, and concerns about products and services including billing concerns. ▪️ Handle all consultations and transfers from L1 advisers. ▪️ Handle escalations at the supervisory level. ▪️ Takes ownership of cases that require investigations and unexpected product behavior that would require escalations to engineering. ▪️ Resolve customer issues with excellent customer service, offer alternative solutions, and escalate when required.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Mac OS X Administration
    Office Administration
    iOS
    Phone Communication
    Technical Support
    Customer Service
    Email Support
    Tech & IT
  • $20 hourly
    List of the software/services I am familiar with: Industries I have supported: 💻 IT / HelpDesk, MSP 📑 Data Gathering / Lead Generation 📠 Customer Service 🏥 Medical Billing Services Basic Applications: ➠ MS Office Applications, Office 365 Google Apps: ➠ Sheets – (Maximized for Tracking, Team Management, Knowledge Base, Metrics) ➠ Docs ➠ Sites ➠ Slides ➠ Forms Ticketing Tools: ➠ ConnectWise Manage ➠ AutoTask ➠ TeamSprout ➠ OSTicket ➠ RepairShpr ➠ Kaseya BMS Remote Access Tools: ➠ LogMeIn ➠ ScreenConnect ➠ TeamViewer ➠ Kaseya VSA ➠ VNC ➠ Datto KNOWLEDGE BASE: ➠ ITGLUE ➠ CONFLUENCE ➠ PASSPORTAL EMAIL FILTERING: ➠ Barracudda ➠ ProofPoint The applications above are the most recent ones that I have used. Here are the scopes I have covered: ✅ Windows OS troubleshooting and Patch installation updates. ✅ Active Threat, Virus & Ransomware Idea removal. ✅ NAS Synology administration, Installation and Troubleshooting, Folders/Files Management ✅ Printer setup, MFP management troubleshooting ✅ Remote Desktop troubleshooting, Remote Desktop (cloud troubleshooting) ✅ Active Directory Administrator ✅ Backup troubleshooting – Acronis, Windows Backups, Veaam Backups, Replibit Team Leader | Campaign/Account/Client Management: ▚ Metrics Monitoring Management ▚ KPI Management, QBR (Quarterly Business Review) ▚ NPS (Net Promoter Score) builder ▚ Survey Monkey Management If you think I am a good fit for your campaign or company, I'm looking forward to be working with you.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Support
    Helpdesk
    Technical Support
    Data Analysis
    Customer Service
    BPO Call Center
    Search Engine Optimization
    Email Support
    Call Center Management
  • $15 hourly
    •A total of more than a decade of substantial experience and outstanding skills in customer service. •Excellent written and oral communication skills • Accustomed to work in a fast paced environment with the ability to think quickly and handle difficult clients. • I have worked with an eCommerce drop shipping online clothing store, handled email inquiries regarding order status and order modifications using Shopify. • I am an expert in handling complaints and Inquiries. • Email, chat and telephone support. • Strong rapport with customers and reliable person.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Staff Recruitment & Management
    Customer Service
    Human Resource Management
    Receptionist Skills
    Online Chat Support
    Freshdesk
  • $4 hourly
    Accomplished and results-driven Customer service, Technical Support, and Sales Support Specialist with 3 years of career experience in a fast-paced, team-based environment. Highly adept in systems analysis diagnostics and troubleshooting and conflict resolution. Exhibits excellent organizational and problem-solving skills. Works well in team environments and displays a strong work ethic.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    BPO Call Center
    Customer Support
    Sales
    Ecommerce Order Fulfillment
    Customer Relationship Management
    Chat & Messaging Software
    Order Entry
    Customer Service
    Order Tracking
    Order Processing
    Email Support
    Online Chat Support
  • $10 hourly
    My name is Jessielyn and I used to work in the BPO industry for 5 years in total, handling a multitude line of business accounts. I am new to Upwork and looking to get a few clients that I can build a career with. I'm a success-driven individual, highly energetic, dependable, responsible, dedicated, hard-working, efficient, and reliable. I can utilize my time well, can do multitasking and is easy to adjust. I’m a person with open virtue and am always willing to learn. Moreover, I am also versatile and love to handle new challenges that life throws me.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    BPO Call Center
    Order Tracking
    Customer Service
    Customer Satisfaction
    Sales
    Sales Strategy
    Email Support
    Debt Collection
    Customer Support
    Data Entry
    Telemarketing
  • $9 hourly
    experienced t-shirt designer with hands on experience in designing creative prints for long term and short term logos and prints on cloth and paper, layout artist skilled in adobe photoshop, adobe photohop light room for tarps and banner designs and layouts
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Support
    Website Navigation
    Adobe Lightroom
    Email Support
    WordPress Development
    Online Chat Support
    CorelDRAW
    Adobe Photoshop
    Web Design
  • $20 hourly
    🌟 Hi there! Need help with these tasks? ✅ Qualifying Leads / Cold Calling ✅ Appointment Setting / Appointment Scheduling ✅ Telemarketing ✅ Sales Closer ✅ Social Media Management ✅ Administrative Support ✅ Technical, Chat, Email, Phone Support ✅ Customer Service / Customer Support 🌟As an expert freelancer specializing in cold calling, appointment setting, telemarketing, lead generation, research, email management, and customer support, I bring years of experience and a proven track record of success to every project I undertake. 🌟My goal is to help businesses thrive by connecting them with potential clients, scheduling appointments, and generating quality leads through strategic outreach efforts. With a strong focus on communication, organization, and attention to detail, I ensure that every interaction is professional and productive. 🌟Whether you need assistance with outbound calling campaigns, lead generation, or identifying new business opportunities, I'm here to help. 🌟With a passion for helping businesses grow and a dedication to exceeding client expectations, I'm ready to take your project to the next level. 🌟My ultimate goal is to help my clients save time and energy, freeing them up to focus on what they love most - running their business. 📩 Let's connect and explore how I can contribute to your business's success! 🟢 Don't wait any longer to offload these tasks off your hands- 𝙧𝙚𝙖𝙘𝙝 𝙤𝙪𝙩 𝙣𝙤𝙬! 1️⃣ Send me an Upwork message. 2️⃣ Click the green Schedule Meeting Button 3️⃣ Choose one for 30 minutes and I'll confirm time slot.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Inbound Inquiry
    Salesforce Service Cloud
    Zendesk
    Online Chat Support
    Email Support
    Technical Support
    Social Media Management
    Virtual Assistance
    Administrative Support
    Customer Service
    Customer Support
    Appointment Setting
    Telemarketing
    Cold Calling
  • $6 hourly
    Hello everyone! 👋 I'm Yumi for short. Throughout my career, I've been dedicated to maximizing team productivity, offering training and support, and ensuring adherence to regulatory standards. Excited to bring this wealth of experience and passion for excellence to new challenges! Here's a quick snapshot of my diverse professional journey: 1. Data Encoder at Waterfront Inc: Honed attention to detail and organizational skills. 2. Retention Customer Support at TSD Global: Developed a passion for customer relations. 3. English Tutor at My English Learning Center: Continued fostering relationships through education. 4. Operations Analyst at Ubiquity Global Services: Applied analytical abilities to generate crucial reports and collaborate on system enhancements. 5. Health Care Executive at EXL Services: Embraced critical thinking to improve operations in the healthcare sector. 6. Technical Support Specialist at Sykes (Google): Addressed diverse technical issues, suggested modifications, and contributed to product development. 7. Senior Operations Specialist at JPMorgan Chase & Co: Managed data processing, data collection, and verification of employment for mortgage banking. Let's discuss how I can contribute to your team's success.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Email Etiquette
    Communications
    Phone Communication
    Customer Service
    Technical Support
    Administrative Support
    Transaction Processing
    Data Processing
    Data Entry
    Virtual Assistance
    Email Support
    Order Processing
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