Hire the best Phone Support Agents in Mandaluyong City, PH

Do you need help in Customer Service? Need someone to take care of the processes and improvement of your business when it comes to Customer Service? Need an expert in providing the best customer service experience for your clients? Your search is over, I got your back. With over 10 years of experience in Customer Service as a Customer Service Representative, Team Lead to being a Customer Service Manager, let's get the work done and provide the best customer service experience for your clients.

I am proficient, self-motivated Virtual Assistant/Customer Support with excellent skill and successful experience of seven years in a Business Process Outsourcing set up. I have worked and had been connected with several big companies in the United States and Canada. I have a great passion for working as a support and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. Besides, I have a strong communicative and convincing skill to deal with any kind of customers. Furthermore, I am expert on - Providing Customer Service Handling the rude customers easily Organization Skill...

In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ an exemplary service professional to represent you when assisting your valued customers. These are my expertise. ---Customer service- Email, Phone, and Chat ---Social Media Moderation ---Live chat and SMS ---Data entry and other admin tasks My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all kinds of settings. I realize that...

I am a very experienced customer service representative looking to making more clients on Upwork. I am reliable and hardworking. I am also well versed in using excel, specifically with using VLOOKUP, pivot table and creating data validation, as well as creating PowerPoint presentations using a little animation and infographics. I am quite meticulous on how I do my work and make sure to finish every task before the allotted deadline without sacrificing the quality.

• I worked as a Customer Service Level 2 Support for 3 years, handling financial and tax software account in the United States. • Assisted customers in renewing their software and ensured they get the most beneficial package by determining their business needs and offering an add on. • Exceeded program goal for Customer Satisfaction by personalizing each conversation and drifted away from being transactional. • Acted as a mentor and support for new hire agents, guiding them in new processes to easily adapt to the nature of work. • Has knowledge in MS Word, Excel, Powerpoint, computer software, hardware and internet troubleshooting. •...

I am an Executive Virtual Assistant with background experience in Sales, customer Support, and Admin support. I specialize in handling sales and customer support via email, chat, and phone. I am a detailed oriented person that has been continuously hailed as goal oriented by my colleagues and my superiors. With my working knowledge in G-suits, MS office, and CRM, pair this with my top tier conversational skills I can be a good addition to your team.

I have been in the Customer Service Industry for quite some time now, 15 years and with that experience, I know that I can deliver excellent customer service. Worked with Airbnb for 2 years. Best with chat/email/phone call ofcourse. I can also do administrative work, I would love that! For voice-over talent, I haven't done that yet, but I have a nice and sexy voice, like a DJ!

Hi I am Mary joy M. Rumbaoa I am from Mandaluyong City, Metro Manila Philippines. I am 25 years old with 3 years of customer service support experience. I have handled mostly telco accounts for big US companies like AT&T, Verizon, and Comcast. I have received multiple awards in providing excellent customer service support and have almost a perfect customer retention track record. Always meeting client-based metrics and always making sure that every customer concern is resolved in every call I handled in a short period. Working for a call center company for so long honed my ability to handle difficult or irate customers, negotiation skills,...

5 years experience as a Customer Service Representative. I am able to handle inbound calls getting customer credit card details, shipment/tracking details and some confidential details. I am also great at outbound calls eg. follow up calls, appointment setting & preparation, cold calling and interviewing. I consider myself a service-driven person, upbeat demeanor, with sales-oriented personality; Articulate with satisfactory level of verbal and written communication skills. I am willing to accommodate new challenges, training and other work-related opportunities that will further enhance my capabilities. I am very open to opportunities...

Many tasks would be so stressful and time-consuming. Hiring a VA or Admin Support is somewhat risky, especially in a Virtual Setup. It would be best if you have a reliable, professional and accurate virtual employee. I am what you're looking for. My 6 years of experience working with companies helped me to be a flexible and quick learner. I did not only drag myself into one area all day, but I also aim to grow each day. My vision to give satisfaction to every client will make you sure that I am worth your time and penny. Managing your business would be challenging; you need to focus as an Owner. You need someone to lessen or even remove...

Hi I am Maria and I would love to help you grow your business. Experienced Customer Contact Representative with a demonstrated history of working in the Electrical, constructions, customer service industry. Skilled in Professional Services, Administration, Recruitment, Marketing, Team Management and Client Focus. I'm well equipped with experience and skill set in obtaining my clients' needs and provide results to their goals with intergrity and full dedication for work. LIST OF EXPERTISE: • Google Suite • Simpro • Zendesk • Hiver • Canva • Hubstaff • Jivo and livechat • MS Office Intercom Salesforce • Data Management • Lead Generation...

An adept to web hosting and online related stuff like websites(especially wordpress) emails etc..I am a hard working person that uses my knowledge to address what needs to be done but is also wiling to learn new things to expand my skill for myself and the client's benefit. I am also good at using and exhausting all resources available to make sure to have the most accurate output.

Excellent senior level customer service representative awarded through years of experience working both calls and chat. Such calls includes being a 911 call taker. Responsible for obtaining essential information, and sending the appropriate responders to the right location. Top-notch part of escalation support team who handles customer complaints and even managerial level type of escalation.

I am an experienced customer service and IT professional with 5 years of demonstrated excellence in achieving company goals and successfully assisting customers. I have a passion for improvement, a willingness to learn and work with less supervision. My strength is attention to detail and delivers quality work as per the client's expectations. I strive for success. My priority is producing high quality & 100% client satisfaction. Regular communication is very important to me - so let’s keep in touch

Hi, you may call me "Jang". I have been with the BPO industry for 3 years and 6 months. And I have gained in-depth experience with providing assistance to the Customers, Business Partners and Clients via phone, email and chat. I also have a solid background with performing administrative tasks such as data entry, appointment scheduling, research, etc., etc..