Hire the best Phone Support Agents in Mandaue City, PH
Check out Phone Support Agents in Mandaue City, PH with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (5 jobs)
I am a seasoned professional in Customer Service and Sales with over seven years of experience working with leading telecommunications companies in the US and Australia. Throughout my career, I have excelled in customer care and sales while consistently going above and beyond to meet client needs and build robust customer advocacy. In addition to my core expertise, I bring a diverse skill set that includes four years of appointment setting, expertise in lead generation, data entry proficiency, and a solid background as a content marketing specialist. I also have over three years of experience as a virtual assistant, providing comprehensive support to remote operations. As a licensed teacher, I am adept at teaching English and offering tutoring services, which further demonstrates my versatility in professional and educational environments. My strong communication skills, resourcefulness, and adaptability allow me to effectively connect with a wide range of personalities—whether clients, colleagues, or management. I am eager to collaborate with fellow professionals, continuously refine my skills, and contribute my expertise to new and exciting opportunities.Phone Support
Content Marketing StrategyBlockchain, NFT & CryptocurrencyCryptocurrencyData EntrySchedulingAppointment SettingSalesCustomer ServiceCold CallingCustomer SupportTelemarketingEmail TemplateOutbound SalesB2C Marketing - $18 hourly
- 4.8/5
- (6 jobs)
FUNDING SPECIALIST As an SBA Lead Gen Specialist, I serve as the first point of contact for qualifying SBA loan applicants, ensuring that qualified candidates are passed on to business loan specialists for further processing. Conducting outbound calls and sending follow-up emails to clients who apply for SBA loans. Acting as the initial step in the qualification process, assessing applicant's eligibility. ACCOUNT SPECIALIST As an Account Specialist, we handled an inbound call for 80-100 calls or more a day from a very well-known bank in the US. Efficiently manage ACH, debit, and credit card accounts, ensuring seamless financial transactions. Conduct comprehensive account management tasks, including billing, refunds, and client retentions. Maintain up-to-date knowledge of banking regulations and industry trends to offer informed guidance to clients. Why should you hire me? *Excellent in Communication Skills *Can work under pressure *Proficient with working through phone and emails *Can work with very minimal supervision *Good time management and very flexible with scheduled and different shifts given *Committed, hardworking and with sense of professionalism *Highly versatile to people and adjust easily to situation Tools Used: *Slack *CRM *Calendly *Ring Central *Trello *Zoiper *Avaya *Salesforce *Altruist *Microsoft Teams *Happy fox *Rep chat *Sign well *Black Diamond *Intermedia *Microsoft Outlook *Microsoft ExcelPhone Support
Email SupportLoan ProcessingEmail CommunicationCustomer SupportOnline Chat SupportInvestment BankingSales CallTelecommunicationsFinanceQuality AssuranceSalesforce CRMCustomer SatisfactionCustomer ServiceTechnical Support - $12 hourly
- 3.6/5
- (9 jobs)
𝙇𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙖 𝙫𝙖𝙘𝙖𝙩𝙞𝙤𝙣 𝙧𝙚𝙣𝙩𝙖𝙡 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙬𝙞𝙯𝙖𝙧𝙙 𝙧𝙚𝙖𝙙𝙮 𝙩𝙤 𝙙𝙖𝙯𝙯𝙡𝙚 𝙖𝙨 𝙮𝙤𝙪𝙧 𝙖𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩? You have found the real deal right here! With over 7 years of experience under my belt, I don't just know the drill – I practically have it for breakfast! 𝙃𝙚𝙧𝙚 𝙖𝙧𝙚 𝙩𝙝𝙚 𝙨𝙠𝙞𝙡𝙡𝙨 𝙄 𝙗𝙧𝙞𝙣𝙜 𝙩𝙤 𝙩𝙝𝙚 𝙩𝙖𝙗𝙡𝙚: ✦ Vacation Rental Property Management ✦ Customer Support ✦ Social Media Management ✦ Basic Photo Editing (Canva) ✦ Administrative Support (Research, Data, Entry, etc.) 𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙩𝙖𝙨𝙠𝙨: ✦ Respond to guest inquiries ✦ Screen potential guests and make bookings ✦ Schedule cleanings with housekeepers ✦ Coordinate with local guest manager and staff ✦ Send welcome, check-in, and stay messages ✦ Quickly handle problems that may arise (i.e., escalating claims to Airbnb, guest's concerns) ✦ Manage listing calendar, rates, and availability ✦ Supply Management and Amazon Purchasing ✦Processing Guest Payments (using Stripe) ✦ Write and respond to guest reviews 𝙀𝙭𝙥𝙚𝙧𝙩 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙛𝙤𝙡𝙡𝙤𝙬𝙞𝙣𝙜 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨: 👉 Airbnb | TripAdvisor | VRBO | Booking.com | Expedia | Agoda | 9flats | TravelStaytion | BaliVillas | Cuddlynest | Craigslist | Zillow | Outdoorsy (for camper vans) 𝙏𝙤𝙤𝙡𝙨: 👉 Slack | iGMS | Guesty | HostAway | Owner Rez | beds24 | Tokeet | Hospitable | AirDNA | Beyond Pricing | Wheel House | Breezeway | Turnoverbnb | Zendesk | Skype | Google Suites | Microsoft Office | Canva | Social Media Sites (Facebook, Insta, Twitter, etc.) | Amazon | Stripe | Host AI | ClickUp | Trello | Asana 𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙨: ✦ London-based property management ✦ Hong Kong-based property management ✦ Bali-based property management ✦ Cebu-based property management ✦ US-based property management (California, Florida, Texas, Tennessee, and Philadelphia) If you are looking for a virtual assistant who can take calls, email, and live chat - then, I am the best person you need to work with!Phone Support
Administrative SupportCustomer ServiceCommunicationsSocial Media ManagementCanvaData EntryVirtual AssistanceEmail Communication - $8 hourly
- 4.9/5
- (12 jobs)
🔥Seasoned Customer Service Specialist with over 8 years of experience in the BPO sector and freelancing. 🔥Skilled in managing key accounts, order processing, and sales. 🔥Demonstrated history of working in the Real Estate and Healthcare industries. 🔥Adept at using various CRM tools: Amazon Seller Central, Zoho CRM, Podio, eDesk & HubSpot 🔥Familiar with WordPress, calltools, batch dialer, vicci dial & dial pad 🔥Proven track record in resolving complex customer issues, managing stock challenges, and streamlining healthcare delivery. 🔥Committed to providing effective and efficient services to contribute to your company's growth.Phone Support
HealthcareVirtual AssistanceCommunicationsCustomer SupportOutbound SalesSales OperationsCustomer RetentionCold CallingTechnical SupportTelemarketingData EntryLead GenerationCustomer Service - $10 hourly
- 5.0/5
- (3 jobs)
👜💵 Cost- Effective & Tech-Savvy ⚡️💻 High Speed Internet & Equipment 🕐🚨 Time Zone & Data Security Here's what clients book me for ⬇️⬇️⬇️ 🔥Jill-of-all-trades- providing support wherever it's needed most • Clients let me handle a wide array of tasks, including but not limited to, managing emails, scheduling appointments, handling data entry, conducting research, managing social media accounts, customer service, basic bookkeeping, and even content creation. 🔥Document control? • This pro's got it covered! Expect your company files be handled like a librarian in a library - everything's in its place and easy to find - from Email Management to your Cloud Files 🔥Customer service star! • My goal is always to put a smile on your customer's face, and I'II move mountains to make that happen. *wink*Phone Support
Executive SupportSocial Media MarketingOutbound CallEmail SupportAdministrative SupportCustomer PortalDatabaseVideo EditingData EntryZoho CRMSales & MarketingLead GenerationCustomer Service - $7 hourly
- 4.8/5
- (5 jobs)
Hi, my name is Erlena you're Healthcare Virtual Assistant. I have six years of experience in effectively communicating with providers, patients, and insurance companies through inbound and outbound calls. Proficient and exemplary in various tasks such as verification of insurance benefits and eligibility, claims processing, patient scheduling, prior authorization, patient communication, referrals, and other administrative tasks. I also worked with Dental clinic and Behavioral Health facility as insurance verification specialist for more than two years. I am fully knowledgeable with Commercial, Medicare and Medicaid plans. I am also familiar and exposed into different types of insurance portals. I also worked with Homecare agency as Medical Billing assistant and a scheduler of Nurses and Caregiver using Sandata, WhenIwork and Axxess apps and system. I have excellent attention to detail, and I can understand and follow instructions very well. I am also a person of integrity and takes care of relationships while providing quality work without compromising the quantity. I am resilient, resourceful and can work independently with minimal supervision and under pressure. I also believe that learning is a lifelong process, and everything can be learn if the person is willing and intentional about it. I also believe that having a good character and being passionate in what you do is more important than experience. Skills include but are not limited to: • Insurance Benefits and Eligibility Verification • Claims and Billing Specialist • Care coordinator • Scheduler • Data Entry/Encoding with 40wpm typing speed • Customer Service (Call handling & Email) • Proficient in Microsoft Office/Google Suite • Administrative Support • Time Management Skills • Organizational Skills • Attention to details • Cold Calling • Internet Research • Appointment Setting • Team Leader Tools and sites previously used but not limited to: • Open Dental • Sandata • Axxess • WellSky • Mass.gov • Kareo • WhenIwork • Mojo Dialer • Predictive Dialer • RingCentral • Skype • Zoom • Hangouts • Slack • Grasshopper • 8x8 Work and Virtual Office • Google suite • Microsoft Office • Call Care Browser • Solution Central • CS90 • Bluesquared • BlueWeb • Open Dental • Splashtop Business Responsible for: • Review and process new claims reports. • Uphold relationships and communication with insurance departments and clients. • Organize and present claim review plans. • Negotiate settlements. • Resolve claims on time. • Stay up-to-date on local, state, and federal law changes in the insurance field. • Verifying patient benefits and eligibility • Submitting medical records or authorization numbers for reviews. • Clarifying claim denials • Checking provider’s participating status. • Analyze and investigate complicated insurance claims • HIPPA Compliance I hope to work with you and learn from you.Phone Support
Email SupportOnline Chat SupportMedical Billing & CodingCustomer ServiceInsurance ConsultingHealthcare ManagementCustomer SupportProduct KnowledgeMicrosoft Excel - $7 hourly
- 5.0/5
- (3 jobs)
Customer Experience Specialist with Over 7 Years of Proven Expertise I’m a seasoned Customer Experience Specialist with a passion for problem-solving, clear communication, and delivering top-notch support. With years of experience across financial services, e-commerce, and technical support, I thrive in fast-paced environments where accuracy and efficiency matter. Proficient in using Shopify, Zendesk, Bitrix24, ClickUp, Microsoft Office, LastPass, Mail Service Desk, and Servicepoint.Phone Support
Refund ProcessingEcommerce SupportZendeskEcommerceCustomer SupportEmail SupportOnline Chat SupportBookkeepingVirtual AssistanceEmail CommunicationEmailPhone CommunicationTechnical SupportCustomer Service - $12 hourly
- 5.0/5
- (4 jobs)
I pride myself on being reliable, adaptable, and eager to learn. With the training I've received, I'm well-equipped to handle the tasks required for the job you're offering. I thrive in high-pressure situations and approach challenges with a positive attitude. My strong work ethic and passion for personal growth drive me to excel in my career. I believe I can bring value to your company and would welcome the opportunity to demonstrate my capabilities. On top of that, I don't just rush through tasks to meet deadlines; I invest my time and skills into everything I do at work. Throughout my career, I've consistently upheld high-performance standards across various administrative functions. My experience has taught me how to cultivate strong relationships with departments throughout an organization. As a result, I'm confident in my ability to collaborate effectively within and across teams.Phone Support
Phone CommunicationEmail CommunicationCustomer SupportData EntryAdministrative SupportCustomer ServiceOrder TrackingEmail SupportZoho CRM - $10 hourly
- 4.7/5
- (4 jobs)
I'm a well-trained Real Estate Virtual Assistant specializing on Property Management Companies as a Property Manager/Maintenance Coordinator/Marketing Assistant for 4 years. Works both for long term and short term rentals. I have experience using the software Propertyware, Buildium, Appfolio and Hostaway. Also have an experience in handling Airbnb and Booking.com bookings. I worked directly with tenants regarding their service requests. I call/email/text them to know more of the problem. I find the appropriate vendors to help the requests be addressed in a timely manner, and talked with owners regarding those requests. I have also been assisting processing invoices. Also assists with management agreements and vendor accreditation but minimal. I converse in English well and also been in the customer service industry for 2 years.Phone Support
Project ManagementSoftware MaintenanceData EntryComputer MaintenanceCustomer SupportEmail CommunicationPropertyWareMaintenance Management SoftwareEnglish to Tagalog TranslationMultitaskingMicrosoft ExcelLead GenerationOnline Chat Support - $6 hourly
- 2.8/5
- (2 jobs)
I experienced handle calls who offers loan and answer inquiries . Handles Delinquent and Charge off accounts. Offer payment arrangements and settlement Delinquent/past due accounts. Process DC payments. Answers Emails.Phone Support
Collections FrameworkCustomer ServiceAppointment SchedulingOnline Chat SupportEmail SupportTypingMultitaskingMicrosoft Office - $9 hourly
- 0.0/5
- (1 job)
I can resolve email and website related concerns. Any issues related to Cpanel, SSL, FTP and WordPress website.Phone Support
Email CommunicationProduct KnowledgeTechnical SupportCustomer SupportOnline Chat Support - $7 hourly
- 5.0/5
- (2 jobs)
I am a Customer Service Phone Support Specialist for Consumer and Business Banking- Online Escalations and Technical Support with JPMorgan Chase and Co. for more than 10 years. My specialized roles include answer client inquiries , track complaints and feedback, handle escalated/supervisor calls and create tickets for unresolved online technical issues. I am also cross-skilled with deposit account and credit card transaction disputes, handle and provide basic customer support to mortgage, auto loan and brokerage clients.Phone Support
News WritingEditorialBPO Call CenterOnline Chat SupportEmail SupportTech & IT - $7 hourly
- 0.0/5
- (0 jobs)
OBJECTIVES Seeking a challenging opportunity where I can will be able to utilize my strong organization skills, educational background and ability to work well with people, which will allow me to grow personally and professionally.Phone Support
Email SupportMultitaskingCustomer CareComputer SkillsCustomer Service - $25 hourly
- 0.0/5
- (1 job)
Hey there! I’m Sheina, and I specialize in making complex information easy to understand. My journey started in the call center world, where I spent two years as a Customer Service Representative, handling inquiries via chat, email, and phone. I later moved up to Quality Analyst, ensuring top-tier customer interactions and coaching agents to improve their performance. These roles sharpened my skills in customer support, communication, problem-solving, and quality assurance. Seeing a gap in accessible career resources, I launched Pisopinoy.com, a blog that helped thousands of call center applicants land jobs. After selling it in 2019, I shifted to content creation full-time with Kwestyon, my YouTube channel dedicated to breaking down industry topics into digestible, engaging content. Since then, I’ve expanded to TikTok, Facebook, and a website, while also partnering with brands through sponsorships and collaborations. If you're looking for someone who understands customer service, quality assurance, content creation, brand partnerships, or educational content, let’s connect!Phone Support
Web Content StrategyContent StrategyVideo EditingContent CreationCustomer ServiceTraining MaterialsEmail Communication - $10 hourly
- 4.7/5
- (9 jobs)
I have more than 10 years BPO/Call Center experience as a CSR, TSR, Team Lead, Senior Team Lead, Shift manager and Operations manager. 1 year experience as an IT Helpdesk Support and Reporting analyst. I have been a freelancer since 2014 and handled voice, chat email and back office accounts. Experience in using Shopify, Zendesk, drop shipping, order fulfillment and used several email platforms. I am a very good problem solver and loves to resolve issues.Phone Support
Management SkillsTechnical SupportDropshippingWireless Network ImplementationService Level ManagementShopifyCustomer ServiceHardware TroubleshootingMicrosoft OfficeCall Center ManagementEmail SupportZendeskEnglishOrder Processing - $8 hourly
- 0.0/5
- (0 jobs)
• Customer service email, live chat and voice • Quality Assurance Audits • Amazon, Shopify, Bigcommerce & Woocommerce Order Fulfillment • Amazon, Shopify, Bigcommerce & Woocommerce Product Management • Creating/Updating Amazon FBA Shipments • Updating E-commerce Inventory & Lead times • Managing social media accounts • Canva Graphics creation • Klaviyo Newsletters • Content Writing • Creating pivot tables and updating google sheet dashboards with formulasPhone Support
Transportation & WarehousingEmail CommunicationCustomer ServiceEmail MarketingSalesQuality AssuranceEmail SupportOnline Chat Support - $18 hourly
- 5.0/5
- (7 jobs)
• More than 7yrs experience as Credit and Collection Specialist gained from reputable Pharmaceutical Company, Service Provider Company and Manufacturing Company. • 7yrs experience in account reconciliation and claim processing and payment application and Accounting reporting. Have 3yrs experience in order processing, invoicing using different Accounting Software • Experienced Report analyst and Auditor. Been doing reports such as Sales Reports, Open AR, Aging of Accounts, Bonus reports, Entry audits and other Accounting related reports. • Proficient in using with Microsoft Dynamics AX (AXAPTA), Quickbooks Desktop, SAP Business One. Other applications that I have experienced using is Power BI, Power Excel, Microsoft Excel and Word, Google Drive, Paint 3D, Photoshop, ASANA, Buffer, Bitly, Oberlo and Dropified. • Experienced Virtual Assistant for more than 4yrs and have managed areas such as Research, Documentation, E-mail Management, PPC and Amazon Marketing Services, Social Media Management, Shopify Store Management and other Administrative work.Phone Support
BookkeepingOrder ProcessingEmail CommunicationMicrosoft Dynamics 365Microsoft WordCustomer SupportCustomer ServiceOrder EntryFinancial ReportingAccounts ReceivableBalance SheetMicrosoft ExcelIntuit QuickBooks - $8 hourly
- 3.9/5
- (2 jobs)
Hello and thank you for viewing my profile. My name is Bonifacio Flores III and my friends call me Thirdy. I have been a virtual assistant for more than 3 years. My previous job was for a Dental office. I verify insurance eligibility and coverage. I also help the office check and follow up the status of claims, update patient data and post payments. Prior to that I also worked as an assistant property manager for a property management company. My main responsibilities were; respond to owner’s and tenants inquiry via email in a timely manner, make a follow up on service requests and do anything that the property manager asks me to do. Prior to becoming a Virtual Assistant, I used to work as a Customer Service Representative for Synchrony Financial for a year and as a Fraud Analyst for Truist Bank for 2 years. I am always available on Email and Skype. Please have a voice or video chat if necessary. I will be available more than 40 hours per week and able to start your project as soon as possible. Thank you for your time and consideration and I look forward to hearing from you.Phone Support
Insurance VerificationFraud DetectionCustomer ServiceVirtual AssistanceProperty ManagementEmail SupportOnline Chat Support - $20 hourly
- 4.9/5
- (5 jobs)
I have been in the call center industry for 10+ number of years working for various companies as a Customer Support and Technical Support Representative. I've worked as a Solutions Engineer where we handle escalated cases from worldwide customer among which are hardware or software and network related issues. My knowledge includes: • Troubleshooting problems with client\server applications, computers, and systems; • Communications with customers in solving cases; • Administering, Installing and configuring Server 2012/08/03; • Active Directory and Certificate Authority; • Printer management; • VOIP management; • Desktop Support; Windows 7 and 10; • Office 365 and GSuite management; • Business Grade antivirus management(AVAST). • HTML/CSS I am capable of providing email and phone support, and always determined to exert utmost effort which may include learning about your products, systems, and procedures to give the best service that your clients deserve.Phone Support
Email CommunicationHelpdeskWindows 10 AdministrationNetwork AdministrationWindows AdministrationWindows 7 AdministrationOnline Chat SupportWindows Server - $13 hourly
- 5.0/5
- (5 jobs)
Need a 𝐒𝐞𝐚𝐬𝐨𝐧𝐞𝐝 𝗦𝗮𝗹𝗲𝘀 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 with 𝟕 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 or 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 for the long haul? 🧠💡 𝗙𝗮𝘀𝘁 𝗟𝗲𝗮𝗿𝗻𝗲𝗿 🤓💻 𝗧𝗲𝗰𝗵-𝗦𝗮𝘃𝘃𝘆 🎯👌 𝗛𝗶𝗴𝗵 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗪𝗼𝗿𝗸 💼💰 𝗠𝗮𝘀𝘁𝗲𝗿 𝗼𝗳 𝗦𝗮𝗹𝗲𝘀 & 𝗖𝗹𝗼𝘀𝗶𝗻𝗴 𝗗𝗲𝗮𝗹𝘀 Here's why you hire me: 🔥 𝗦𝗮𝗹𝗲𝘀 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ● As a Sales Closer for 7 years, I excel at guiding prospects through the buyer's journey, using persuasive communication techniques to close deals and increase revenue. Whether it's inbound or outbound sales, I'm experienced in identifying client needs, pitching the right solutions, and securing commitments. 🔥 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗕𝘂𝗶𝗹𝗱𝗲𝗿 ● I specialize in building lasting relationships with clients by understanding their goals and offering tailored solutions that fit their needs. My people skills allow me to connect authentically, building trust and loyalty with every interaction. 🔥 𝗥𝗲𝘀𝘂𝗹𝘁𝘀-𝗗𝗿𝗶𝘃𝗲𝗻 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 ● I am committed to hitting sales targets and consistently exceeding expectations. Through a combination of strategic planning, lead qualification, and effective follow-up, I maximize conversion rates while ensuring a smooth customer experience. 🔥 𝗦𝗮𝗹𝗲𝘀 𝗧𝗼𝗼𝗹𝘀 𝗣𝗿𝗼 ● Skilled in using CRM systems, sales funnels, and automation tools to track leads, manage pipelines, and optimize the entire sales process. Whether it’s Salesforce, HubSpot, or other tools, I ensure that every step of the sales cycle is well-organized and efficient. 🔥 𝗝𝗮𝗰𝗸 𝗼𝗳 𝗮𝗹𝗹 𝘁𝗿𝗮𝗱𝗲𝘀-- Providing support wherever it's needed the most! ● In addition to my sales expertise, I handle a wide array of tasks, including managing emails, calendar events, conducting research, social media management, light bookkeeping, photo design/editing, project management, and much more. 🔥 𝗗𝗲𝘁𝗮𝗶𝗹-𝗢𝗿𝗶𝗲𝗻𝘁𝗲𝗱 ● Meticulous attention to detail ensures seamless task completion and error-free support. My precision guarantees efficiency in both sales tracking and administrative tasks. 🔥 𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝗼𝗹𝘃𝗲𝗿 ● I tackle challenges head-on, whether it's overcoming sales objections or streamlining workflows, helping to smooth out any bumps in the road and keep things moving forward. 💎 𝐖𝐡𝐚𝐭 𝐬𝐞𝐭𝐬 𝐦𝐞 𝐚𝐩𝐚𝐫𝐭? It's not just about being a high-performing Sales Representative or Virtual Assistant (though I’ve got those bases covered!). It’s about understanding your needs, adapting to your unique workflow, and providing value-driven results. I pride myself on proactive communication, always anticipating your requirements and delivering beyond expectations. Whether you need a deal closer to boost your sales or a reliable virtual assistant to bring order to the chaos, I’m here to help you succeed. 🔎 Does this sound like what you're looking for? What are you waiting for? Let's collaborate so I can bring you to the next level! Let’s 𝗰𝗵𝗮𝘁! 💬🔥🔥Phone Support
TelemarketingOutbound CallCold CallTelesalesSales CallLead GenerationData EntryVirtual AssistanceAdministrative SupportPhoto EditingMicrosoft ExcelOnline Chat SupportEmail SupportCalendar Management - $6 hourly
- 0.0/5
- (0 jobs)
Hello! Thanks for visiting my profile! I have been with the BPO industry for roughly 8 years. All throughout these years I have always been a technical support handling billing, phone, internet, cable, and online food delivery services. Exceeding client goals and expectations is always a top priority, and I am always looking for the best interests of the company. I have a strong work ethic. I'm very optimistic, goal oriented and data driven. My experience in extending help to customers with excellent customer service will be a great advantage. Skills and Knowledge: * Slack * Google Docs * Google Drive * Google Spreadsheet * MS Office * Word * Powerpoint * Excel * OutlookPhone Support
Customer SupportData EntryCustomer ServiceTechnical SupportTransaction Data EntryAdobe Flash.NET RemotingOnline Chat SupportEmail Support - $5 hourly
- 0.0/5
- (3 jobs)
I have over 9 years of experience in the customer service industry and equipped with vast skills that will help you grow your business. I can be your personal online assistant, data entry provider, web researcher, transcriber, email handler, windows admin, website maintenance and the likes. I am confident of my accuracy, efficiency, and sincerity to my work. I am a self-starter, dependable and result-oriented person. I am capable of doing whatever is asked of me, whether it is something I have experience with or something that I need to educate myself on, it will get done.I can do several tasks simultaneously. I am persistent but patient towards one goal - providing quality support to customers. I am easily to work with and very professional. I am available anytime and can work anytime of the day as needed. I am confident that I can take up any project and do it with full dedication. I value trust, honesty and professionalism but most of all, client satisfaction is my top priority, and I always believe that all projects deserve excellence you are guaranteed that I will do my best to bring the best quality output. I have experience using the tools below: -Freshdesk. -Live Chat. -Google App (Sheet, Forms, Docs) -Microsoft Office. -Microsoft Excel. -Web site maintenance. I have flexible hours and can work anytime.Phone Support
TroubleshootingCustomer SupportDropshippingOberloAliExpressEmail SupportOnline Chat Support - $6 hourly
- 0.0/5
- (0 jobs)
My objective is to obtain a position that enables me to provide strong organizational and administrative skills, and ability to work well with people. I have 8 years of working experience as an office administrative staff such as secretary, executive assistant and office staff. And 7 years of experience in BPO. I am an admin agent in a BPO for three years that uses Xero and I also acquire skills like lead generation, outbound surveyor, chat support, and email support, sales, and customer service. I am efficient and capable of learning any new task, hardworking, and I make every effort to maintain or improve my skills to the highest possible standards to provide good results. I hope that my skills suits your requirement.Phone Support
Administrative SupportSalesCustomer ServiceTypingXeroEmail SupportOnline Chat SupportData Entry - $7 hourly
- 4.5/5
- (1 job)
I've been with customer service for quite some time to different accounts which most of it is under airline line-of-business. Being a goal-oriented person is one of the characteristics that help me to be the best at everything I do, which exceeds client trust and provides the best service to the customer. I can work with less supervision and always finish the task given to me in real-time, ensuring the quality of my work is at its best and within the policy.Phone Support
Customer ServiceCustomer Retention StrategyCustomer RetentionData EntryTime ManagementCustomer SupportEmail SupportOrder Tracking - $6 hourly
- 0.0/5
- (0 jobs)
BUSINESS DEVELOPMENT, EXECUTIVE ASSISTANT AND CUSTOMER / SALES SUPPORT SPECIALIST / MARKETING / RETENTION / INTERNAL DATA CLEANUP SPECIALISTPhone Support
Lead GenerationCustomer SupportOnline Chat SupportEmail SupportExecutive SupportAppointment SchedulingAdministrative SupportMarketing PresentationMarketing StrategySales & MarketingCustomer CareMarket ResearchData EntryVirtual Assistance - $6 hourly
- 3.8/5
- (2 jobs)
I'm currently working as a Quality Analyst in a Retail account. Our goal is to guide agents to follow and understand the tenets to provide world class exceptional customer service. I've been in the BPO industry for almost 8 years now and never regretted a single moment. I enjoy working with people and learning from them. I may not following my profession as a teacher but I've been a Team Lead apprentice. It's not the real school setting but I'm surrounded with different faces of life that molds me for who I am right now. I'm PASSIONATE and looking forward to be part of an organization/company that I can share my skills with.Phone Support
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Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
How do I hire a Phone Support Agent near Mandaue City, on Upwork?
You can hire a Phone Support Agent near Mandaue City, on Upwork in four simple steps:
- Create a job post tailored to your Phone Support Agent project scope. We’ll walk you through the process step by step.
- Browse top Phone Support Agent talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Phone Support Agent profiles and interview.
- Hire the right Phone Support Agent for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Phone Support Agent?
Rates charged by Phone Support Agents on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Phone Support Agent near Mandaue City, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Phone Support Agents and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Phone Support Agent team you need to succeed.
Can I hire a Phone Support Agent near Mandaue City, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Phone Support Agent proposals within 24 hours of posting a job description.