Hire the best Phone Support Agents in San Pedro, PH

Check out Phone Support Agents in San Pedro, PH with the skills you need for your next job.
  • $7 hourly
    Hello, my name is Monica. I have been in the BPO industry for a year and most of my experience is with Customer Service. Providing great customer service is a tough job but with all the experiences, knowledge, and skills that I have, I know I would be able to provide quality customer experience. I am well versed in all areas of administrative work, creating and editing contents, transcription, compiling reports and spreadsheets. I pride myself on being extremely professional and aim to always deliver a job well before a deadline. I am extremely proud of my personable yet professional manner and possess excellent communication skills. I look forward to working with you! Tools that I have experience using: - Slack - Airtable - Hubstaff - Shopify - Gorgias - MS office - Google Suite - Zendesk
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Online Chat Support
    Scheduling
    Social Media Management
    Customer Support Plugin
    Photo Slideshow
    Product Knowledge
    BPO Call Center
    Presentation Design
    Data Entry
    Typing
    Microsoft Excel
    Communications
  • $10 hourly
    💎🎯💎 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐑𝐨𝐜𝐤𝐬𝐭𝐚𝐫 𝐄𝐥𝐢𝐭𝐞 customer service representative, Zendesk Guru, Email and Chat support Talent. I have 15 years of experience in customer service and technical support where I have worked for accounts like Google and Wells Fargo. At some point, I had the opportunity to become a financial advisor for foreign exchange. I also deem myself to be above average in english fluency, and a computer literate. You can expect that I am reliable and eager to meet the goals set by the clients.
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    Chat & Messaging Software
    Computer Skills
    Customer Experience
    Hardware Troubleshooting
    Following Procedures
    Communication Etiquette
    Computer Maintenance
    Customer Support
    Teaching English
    Customer Service
    English
    Zendesk
    Online Chat Support
    Email Support
  • $5 hourly
    Hi there, my name is John Quincy Santos! I am positive enough to apply for the post you've mentioned in the job description. I am a skilled and effective customer service professional with over a year experience. I have proven track record in resolving and reducing customer complaints and meeting customer service agreements. I am well versed in all areas of administrative work. I have a great mindset in working in a team. I am extremely proud of my personable yet professional manner and possess excellent communication skills. Again, I am brave enough to accept my flaws and love to explore and learn new things. If you have me as your co-worker, you will not regret it and I can give you my word.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Product Knowledge
    Microsoft Excel
    Typing
    Communications
    Data Entry
    Online Chat Support
  • $10 hourly
    For 5 years, I've excelled as a remote freelancer, specializing in team management, process improvement, and product training. I'm proficient in various tools including Zendesk, Salesforce, Asana, Slack, Pathlight, Google Suite, Microsoft Office tools, and Canva. I am well-versed in handling a variety of channels, including email support, live chat, phone support, social media management, and ticket management. I am available 20-30 hours weekly, I prioritize quality to boost client productivity. Let's connect if it's a good match—I'm eager to collaborate.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Management Skills
    Coaching
    People Management
    Leadership Skills
    Customer Service
    Data Entry
    BPO Call Center
    Email Communication
    Customer Support
    Email Support
    Online Chat Support
  • $15 hourly
    I'm Excelsis. A self-motivated virtual assistant that focuses on innovation and overcoming challenges, learning new things and encouraging growth in my environment. I always make sure that my client is satisfied about my work and skills. -Reliable Virtual Assistant since 2013. -I am an exemplary worker. -I am a quality virtual assistant, flexible and can work under pressure. -I can be a part of your business growth and its success. -I am experienced, proved and a fast learner. Rate is negotiable depending on the project. When my client wins, I win!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Service
    Lead Generation
    Microsoft Word
    Online Research
    Customer Support
    Gorgias
    Ticketing System
    Microsoft Excel
    Business Operations
    Google Docs
  • $25 hourly
    With more than 15 years of I.T. experience in Operations and Management with outstanding proficiency on the following: * Desktop / Desk Side / Remote Support (Installation, Maintenance and Administration) for Multiple Microsoft Windows OS Platforms: - Windows 10 Pro on AD - Windows 8 and 8.1 - Windows 7 on AD - Windows XP on AD * Desktop / Desk Side / Remote Support for Multiple Microsoft Office Products: - Microsoft Office 2016 Pro - Microsoft Office 2013 Pro - Microsoft Office 2010 Pro - Microsoft Office 2007 Pro - Microsoft Office 365 # MS Word # MS Excel # MS Outlook # MS PowerPoint # MS One Note * Desktop / Desk Side / Remote Support for Various chat tools: - Cisco Jabber - Microsoft Lynch - Skype - Telegram - Slack - Microsoft Teams * Active Directory (Access Management, Employee On-Boarding and Exit) - AD Account creation + Adding Computers + Adding Users - AD User Account password reset, suspension, deletion - AD Access Control *Desktop Remote Tools: - Remote Desktop - Windows Remote Assistance - Dameware Remote - Team Viewer - Anydesk - ConnectWise Remote * VOIP Related Proficiencies: - Nortel/Avaya Command Line Interface (CLI) - Nortel/Avaya Contact Recording System - Nortel Contact Center Manager (CCM) - Nortel Viewer - Nortel CallPilot - Verizon OneTalk System - Twilio Flex *Wireless Networks - Gateways (Cisco Meraki, Radius, HP MSM, Aruba, etc.) - Network Switches (Cisco, Cisco Meraki, Netgear, TP-Link, D-Link, HP, etc) - Access Points (Cisco Meraki, RG-AP, Unifi, Zebra, Aruba etc.) * IT Management/Ticketing Systems - HP Openview - Emerson Service Manager - Zoho Desk - FreshDesk *Oracle Virtualbox *CITRIX L1 Support *Oracle CRM L1 Support *AS400 L1 Support *SAP L1 Support *Data Entry/Editing/Manipulation *Data/Information Security *Data/Internet/Web Research
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Information Technology Operations
    VoIP Administration
    Customer Support
    Wireless Security
    Technical Support
    Wireless Network Implementation
    Microsoft Active Directory
    Network Monitoring
    Desktop Support
    Data Entry
    Microsoft Office
  • $4 hourly
    I entered the University of the Philippines, Diliman, with a great academic record and involvement in extracurricular activities to Civil Engineering. I have excellent communication and leadership skills, and I speak English and Filipino with ease. I have a good sense of detail and "consistently" provide work of the highest caliber in all of my past positions. You won't have any trouble teaching me anything because I'm a quick learner as well. I am an adaptable person. When it comes to problem-solving, I have excellent critical thinking abilities. My working philosophy is to create enduring connections with clients to entice them to return. Since I value integrity, you can rely on me to constantly take initiatives even when given less or no supervision. Feel free to message me at any moment! Thank you. Stay safe and well.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Microsoft PowerPoint
    English
    Receptionist Skills
    Virtual Assistance
    Administrative Support
    Canva
    Data Entry
    Microsoft Excel
  • $7 hourly
    I am a reliable and hardworking individual who has over twelve years of proven experience in various fields. JOB RESPONSIBILITIES HANDLED : - Experience in customer service via chat, email, and phone for a food delivery service based in the US. - Experience in lead prospecting, email campaigns, and appointment setting for a Digital Marketing company. - Experience in Social Media Management. - Experience in appointment setting via social media (Facebook, Instagram) email, and SMS - Experience in appointment setting thru cold calling for real estate investors. - Experience as a loan originator for a financial institution. - Experience in Customer Service / Sales Representative for hotel reservations. - Experience in Administrative tasks, manpower scheduling, stocks audit and inventory, - Experience in basic graphic design. KNOWLEDGE IN: Facebook Instagram Salesforce Slack Microsoft Applications Salesmsg Active Campaign Mojodialer Asana KEY PROFICIENCY - Detail-oriented - Can work with minimal supervision - Hard Working and Fast Learner I am highly efficient, and I get things done promptly, ensuring the quality of my work. I can work with less supervision, and I am a self-motivated professional who is always open to new learning. Regards, Julie
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Service
    Lead Generation
    Scheduling
    Social Media Lead Generation
    Email Communication
    Administrative Support
    Cold Calling
    Chat & Messaging Software
    Data Entry
    Online Chat Support
  • $5 hourly
    ✅Proficient in the English language ✅Good communication skills ✅C1 Advanced and C2 Proficient in EF Standard English Test ☎️Customer Support and Technical Support 📞Inbound/outbound call 📩Email/chat support 🗣️Complaint and Escalations 👨‍💻Experience in admin support (short contract) 💻Virtual Assistant 📅Account Coordinator ✅Zendesk ✅Asana ✅CRM (company personalized) ✅Five9 ✅VOIP ✅Zoiper ✅Microsoft Office ✅Canva ✅Pandadocs ✅SmallPDF ✅Figma (for quotation and service agreement creation) ✅PowerDirector (minor video editing, captioning) ✅Product inquiries, order fulfillment, order tracking, replacement, refund ✅Staff scheduling, and payment processing ✅Blind troubleshooting for technical concerns ✅Calendar management ✅Email Management ✅Quotation and Service Agreement
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    Canva
    Five9
    Outbound Call
    Technical Support
    CRM Software
    Communication Skills
    Customer Service
    Hardware Troubleshooting
    CallTools Call Center Software
    Online Research
    Customer Support
    Online Chat Support
    Zendesk
    Email Support
  • $5 hourly
    MS Office | Adobe Acrobat (PDF) | Lead Generation | Data Entry | Customer Support | EndNote | eCommerce | Social Media, Email Management.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Virtual Assistance
    Order Processing
    Dropshipping
    Online Chat Support
    Email Support
    Data Entry
  • $6 hourly
    I love helping people, which is why I often find myself in roles focused on customer service and retention. I believe in my effectiveness in these positions, as I've garnered positive feedback from a diverse range of customers, and their recognition is something I truly value. I also do photo and video editing as a personal hobbby.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Video Editing
    Photo Editing
    Problem Resolution
    Problem Solving
    Order Management
    Data Entry
    Online Chat Support
    Email Communication
    Customer Experience
  • $3 hourly
    My name is Ivy & I am a Freelance Data Entry. Fast learner Able to work under less supervision Can do multitasking. I live in Philippines, I've been a sales associate/customer service in BPO industry for 13 months. I help my clients on making decisions that will definitely suit their needs with the help of my fast learning skill multitasking and calm and understanding skill i am able to help my leads address their needs.Ending the call with a very satisfied customer. → Send me a DM today to make inquiries & let’s talk more about your business and how I can help you.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Order Processing
    Dropshipping
    Market Research
    Online Chat Support
    Email Support
    Data Entry
  • $15 hourly
    I am passionate and motivated to work with my clients and focused on my career growth even without leaving my home. I have been working as a Customer Service Representative for a decade and my expertise on these field is tremendous. I am a goal oriented person and always up for the challenge keeping myself flexible in a fast paced environment. I still make sure I have my work and life balanced to ensure that I can keep up providing good quality service to my clients and providing quality time for my family. As a person, I am very enthusiastic and empathetic that would mostly help me dealing with different people. I am adaptable and can easily adjust to any environment.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Service
    Microsoft Office
    Data Entry
    Administrative Support
    Multiple Email Account Management
    Customer Support
    Data Analysis
    Online Chat Support
    Email Support
    English
  • $6 hourly
    I have been in customer support for 16 years and have been highly recognised for being passionate and customer-centric with all my interactions. I love meeting and interacting with different people not only because of work but I see it as a learning opportunity to get to know people from their culture to their behaviour. I am outgoing, organised, and compliant. I like things done the proper way. I can work with minimal supervision and am transparent with all my ideas and work output.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Video Editing
    Customer Support
    Canva
    Email Communication
    Social Media Content
    Data Entry
    Social Media Content Creation
    Interpersonal Skills
    Social Media Management
    Online Chat Support
    Email Support
  • $6 hourly
    𝐋𝐄𝐓 𝐌𝐄 𝐇𝐄𝐋𝐏 𝐘𝐎𝐔!! 🏙️ Experienced Dispute Manager 🏦 Fraud and Dispute Analyst / Chargeback, Credit Card ,Stripe, PayPal, Klarna Specialist 💻 Customer Service / Virtual Assistant Here's the reason why 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 hire 𝐌𝐄 ⬇️ 🃏 𝐓𝐫𝐮𝐬𝐭𝐰𝐨𝐫𝐭𝐡𝐲 𝐉𝐚𝐜𝐤 𝐨𝐟 𝐚𝐥𝐥 𝐭𝐫𝐚𝐝𝐞𝐬 𝐚𝐧𝐝 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 ● Extensive experience with customer service, chargeback, and dispute resolution, largely with PayPal, Stripe, Klarna, Braintree and Credit Card. My duties included helping account holders manage their funds, transfer money, and resolve conflicts. Additionally, I was employed by a US bank for 5 years and occupied multiple roles; primarily as a Fraud and Disputes (Chargebacks Specialist for 4 years assessing fraud transactions and settling disputes. Afterwards, I moved on to Dispute Resolution which required collecting documents and evaluating them. Moreover, I also served as Customer Service/Dispute Resolution specialist for e-Commerce companies worldwide. 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 & 𝐓𝐎𝐎𝐋𝐒 𝐓𝐇𝐀𝐓 𝐈 𝐔𝐒𝐄 📈 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐚𝐧𝐝 𝐎𝐧𝐥𝐢𝐧𝐞 𝐏𝐚𝐲𝐦𝐞𝐧𝐭: ● Pricelabs, RankBreeze ● Stripe, Paypal, Apple Pay, Braintree ● VISA, AMEX, MasterCard, Shopify etc. 🗣️ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 ● Slack, Skype, Dialpad ● Zoom, Google Meet 🗂️ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲/𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐭𝐨𝐨𝐥 ● Google Workspace, Microsoft Office Suite 🗺️ 𝐆𝐫𝐚𝐩𝐡𝐢𝐜𝐬 ● Canva 𝐖𝐇𝐘 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄? 🧠 𝟓+ 𝐘𝐞𝐚𝐫𝐬 of Customer Service Knowledge and Customer Service Experience 🧠 Proven Track Record with the Customer service and Financial Banking Industry 🧠 Thorough and Can start immediately 𝐈𝐟 𝐲𝐨𝐮 𝐭𝐡𝐢𝐧𝐤 𝐈'𝐦 𝐭𝐡𝐞 𝐨𝐧𝐞 𝐲𝐨𝐮'𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫, 𝐥𝐞𝐭'𝐬 𝐭𝐞𝐚𝐦 𝐮𝐩 𝐚𝐧𝐝 𝐛𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥 𝐚𝐧𝐝 𝐥𝐞𝐭 𝐦𝐞 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐟𝐫𝐞𝐞 𝐬𝐨𝐦𝐞 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞! 📩 Drop me a message, and I'll respond! 📆 Let's schedule a meeting, and I'll be there! 𝐑𝐚𝐟𝐚𝐞𝐥 𝐑.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Financial Report
    Vendor Management
    Bank Reconciliation
    PayPal Development
    Customer Support
    Technical Support
    Stripe
    Scheduling
    Alternative Dispute Resolution
    Appointment Scheduling
    PayPal
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $5 hourly
    Hello! Thanks for taking time to view my profile. If you're looking for a goal-oriented and has a high attention to detail - LOOK NO FURTHER! ABOUT ME👩🏻‍🎓 With nearly two years of work experience as a Customer Service Representative in an international e-commerce (Singaporean) account. I have expertise as a voice, non-voice, and email support, and I assist clients with their queries, requests and related concerns while providing a last-resort resolution and ensuring customer satisfaction. I have achieved success in my current job as one of the top contributors with consistently high KPIs and SLAs because I set goals and work with focus. I believe I am the right candidate for your company. In addition, I served as a Social Media Assistant for my sister's business, an online plant shop that was started in 2020 amid the pandemic. I handle the payment transactions and answer to customer concerns and inquiries on a daily basis. I also schedule delivery riders to deliver items to customers. Finally, I oversaw all of the online store's social media accounts, including Facebook and Instagram. WHAT I CAN OFFER✔ ◾ CUSTOMER SERVICE 📩Email 📞Phone 💻Chat ☎SALES (B2B & B2C) ✉EMAIL MANAGEMENT I guarantee that I am able to effortlessly adjust to any training or program that may be necessary for my profession. Once I get the hang of things, I'm not someone who needs a lot of supervision.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Satisfaction
    Customer Support
    Email Management
    Content Editing
    Video Editing
    Active Listening
    Problem Solving
    Multitasking
    Canva
    Customer Service
    Online Chat Support
  • $5 hourly
    I am great at creating training decks, PowerPoint presentations and email management. I do email management on a daily basis and technical support walkthrough. I am a quick study and can easily adapt at tasks given to me.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Training Materials
    Report Writing
    English Tutoring
    Mathematics Tutoring
    Data Analysis
    Online Chat Support
    Email Management
    Canva
    PowerPoint Presentation
    Social Media Engagement
    Social Media Account Setup
    Administrative Support
    Technical Support
    Phone Communication
  • $20 hourly
    Experienced Technical Support Specialist with a background in social media content moderation, offering intermediate-level expertise in troubleshooting, resolving technical issues, and providing top-notch customer service. Proficient in diagnosing hardware and software problems, performing system upgrades, and conducting thorough root cause analysis. Skilled in effectively communicating technical information to non-technical users and providing clear instructions for issue resolution. In addition to technical support, I bring experience in social media content moderation, where I have developed a keen eye for identifying and addressing inappropriate content in various online platforms. I understand the importance of maintaining a safe and welcoming environment for users, while also upholding community guidelines and standards. I am committed to delivering exceptional customer service, listening attentively to clients' concerns, and working tirelessly to find effective solutions. As I embark on this journey, I am dedicated to learning and growing in the ever-evolving world of technology and social media moderation, delivering exceptional service, and continuously enhancing technical skills to meet evolving client needs.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    English
    Microsoft Word
    Data Entry
    Microsoft Excel
    Online Chat Support
    Email Support
    Customer Service
    Technical Support
    IT Support
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