Hire the best Phone Support Agents in Taguig, PH
Check out Phone Support Agents in Taguig, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (2 jobs)
Skills: Customer Service / Email Handling / Call Handling - Customer service role for a health insurance client which includes email management, calls handling, and general customer service inquiry resolution. Sales / Lead Generation / Appointment Setting - Responsible for booking prospective clients to discuss products and services being offered by the company. Events Management - Arrange all logistical aspects (restaurant bookings, audio/visual needs) for client meetings and events for Pharma Medical Representatives and ensures all expenses are within the set limit/budget.Phone Support
SchedulingMedical TranslationMedical ImagingCustomer Support PluginEvent PlanningMedical Records ResearchEmail Support - $6 hourly
- 0.0/5
- (4 jobs)
Hello! I'm Jessa Lachica, a seasoned professional with extensive experience in customer service, virtual assistance, and sales. With a solid background spanning over 7 years in customer service handling phone calls, chats, and emails, along with 2 years of executive virtual assistant experience and 1 year in cold calling, I bring a wealth of expertise to every project I undertake. Services Offered: 1. ) Customer Service: > Proficient in handling phone calls, chat support, and email inquiries promptly and efficiently. > Skilled in resolving customer issues with a friendly and solution-oriented approach. > Experience in managing customer relationships and ensuring high satisfaction levels. 2..) Virtual Assistance: > Executive-level support for managing calendars, scheduling appointments, and organizing meetings. > Handling administrative tasks such as data entry, document preparation, and file management. > Providing personalized assistance to executives, entrepreneurs, and professionals to streamline their daily operations. 3.) Sales & Cold Calling: > Proven track record in cold calling to generate leads, set appointments, and drive sales growth. Ability to articulate product benefits persuasively and overcome objections effectively. 4.) Shopify Management: > Proficient in managing Shopify stores, including product uploads, inventory management, and order processing. 5.) Bookkeeping with Xero: > Knowledgeable in using Xero for bookkeeping tasks such as invoicing, expense tracking, and bank reconciliation. > Knows how to set up Xero accounts, customizing chart of accounts, and generating financial reports. > Ensuring accuracy and compliance with accounting standards to maintain financial transparency and integrity. If you're looking for a reliable and experienced professional to support your business needs, feel free to reach out. Let's collaborate and take your business to new heights!Phone Support
Microsoft OfficeExecutive SupportAdministrative SupportCustomer ServiceGraphic DesignCanvaData EntryOnline ResearchMicrosoft ExcelGoogle WorkspaceCold CallingOnline Chat Support - $7 hourly
- 5.0/5
- (12 jobs)
Ready for Your Airbnb Co-host?! As a former Airbnb L2 Agent, I bring valuable experience in resolving cancellations, refunds, and mediation for both guests and hosts. Here's What I Offer: ✅ Compelling Listing Descriptions: Crafting honest, captivating, and enticing property descriptions. 🛎️ Seamless Guest Communication: Providing quick, reliable, and precise information tailored to guests' needs, leveraging my app expertise. 🏡 Effective Property Management: Handling cleaning schedules, inventory management, maintenance, and repairs. 💕 Passion for Excellence: With 4 years in the industry, I'm dedicated and passionate about my work. I'm also well-versed in: - VRBO - Booking.com - PMS (Hostfully, Guesty, Lodgify, and Hospitable - formerly Smartbnb) - Communication Platforms (Slack/Whatsapp/Viber) - Turno (Cleaning Schedules) Let's Collaborate 🤝Phone Support
Customer SatisfactionProperty ManagementLight BookkeepingSchedulingVirtual AssistanceGoogle FormsPersonal AdministrationChat & Messaging SoftwareOnline Chat SupportEmail Support - $11 hourly
- 5.0/5
- (2 jobs)
I'm a Senior Collection Specialist & Experienced Customer Service Officer who have worked with reputable US companies (Citibank - Citigroup Business Process Solutions, Tribune Publishing and DirecTV) in the past. I handled customers through the Phone, Email, Chat and Back Office. I am a best performer when it comes to Quality and Customer Satisfaction. I have excellent work ethics and got a high importance to integrity so you can trust that I can always work proactively and even with less supervision. My goal as a customer service is to make sure all the concerns are addressed, and all the expectations are met to ensure quality service and end every conversation positively and satisfactorily from the client's end. I have been topping on customer's satisfaction and going extra mile for every customer as I myself is a customer and would want the same great service I wish to have as customer. I listen and acknowledge every concerns that my customer may have as it is the first step to gain their trust. I pause to give both parties a breather with the problem then I transition in providing a solution to the problem. Should you require a freelancer who will perfectly fit with your business, has excellent negotiation skills, and pays great attention to details. You came to the right profile!Phone Support
Executive SupportVirtual AssistanceAdministrative SupportData EntryData CollectionDebt CollectionEmail SupportInbound InquiryOutbound CallPhone CommunicationTime ManagementCustomer Service - $35 hourly
- 5.0/5
- (9 jobs)
I am a graduate of Bachelor of Science in Business Administration Major in Business Management. I worked in the Call Center / BPO industry for almost 10 years with experience in Telemarketing, Customer Service, and Workforce Management. Then later moved on to working home-based for over 7 years now for different start-ups. My work experience includes: * 7+ years in Telemarketing (Office Based & Remote) * 7+ years as a Shopify Virtual Assistant / Admin Virtual Assistant / Customer Service Representative (Office Based & Remote) * 5 years of Workforce Analyst and Project Management (Office Based) I am a tenacious self-starter who wants to make a big impact at a growing startup. I could be your right hand who is responsible for a rich variety of key business activities and objectives. I am curious and keen to learn, quick at picking things up, and have immaculate attention to detail with a solid work ethic. I am very business-focused, I can make sure that your personal and business lives run in harmony, taking care of all manner of personal tasks from vehicle management to personal shopping. I have good English communication skills in a professional setting both written and verbal. I am tech-savvy, nice, polite, and friendly, and have already worked in a professional environment (e.g. BPO, Real Estate, and e-commerce) where we used to speak and handle a lot of clients on a daily basis.) I am a problem solver and can work with minimal supervision.Phone Support
Virtual AssistanceAdministrative SupportCustomer SupportCold CallingTelemarketingOutbound SalesSalesCustomer ServiceB2C Marketing - $8 hourly
- 4.6/5
- (7 jobs)
Hi, there! My name is Tash. I have worked in the Customer Service industry and Administrative Support for the past 12 years. I have extensive experience and knowledge in both client relations and customer satisfaction. The wide variety of industries I have serviced under different roles has trained me to adapt quickly to changing situations while upholding the expected quality of work. My training in these various fields (Supply Chain, Telco, Airline, and Ticket Sales) have allowed me to be well rounded and flexible. I consider my day to day tasks as continuous training to keep improving my work as well as finding areas for improvement that are beneficial to my clients and the organization. On another aspect, I have undergone training and have joined conferences on my personal interests: Feature Writing, Poetry and Art.Phone Support
Ticketing SystemTechnical SupportData EntryCustomer SatisfactionCommunication EtiquetteAdministrative SupportCustomer ServiceEmail SupportOnline Chat SupportTeam Management - $10 hourly
- 5.0/5
- (7 jobs)
If you're looking for someone to help you grow your business and make your life much more easier, then I'm the one you're looking for! I am a passionate social media manager, graphic designer and virtual assistant with over a year and a half of experience. I have made my life's mission to help brands, businesses and entrepreneurs around the world reach new forms of success. My outstanding collection of skills includes: - Admin Tasks - Calendar management, scheduling and reminders - Content and copy writing - Customer Support - Graphic Designing - Social Media Engagement - Social Media Management (Facebook, Instagram, Tiktok, Twitter, YouTube) - Social Media Scheduling - Video Editing - Virtual Assistant My communication skills are excellent, making me capable of maintaining clear and professional interactions with client or team members. I'm all about intelligence, hard work, and a love for personal growth. I look forward to the opportunity to contribute to your social media success!Phone Support
Video EditingReal EstateCopywritingBlog WritingCustomer ServiceBusiness Card DesignPhoto EditingAccount ManagementSocial Media Ad CampaignTikTok MarketingCanvaVirtual AssistanceGraphic DesignSocial Media Management - $10 hourly
- 4.8/5
- (3 jobs)
Highly skilled and dedicated professional with 23 years of extensive experience in the Customer Service industry, including inbound, outbound, email, and chat support (5-8 concurrency). Proven expertise in live monitoring and quality assurance for medical accounts, ensuring top-notch patient service delivery. Adept at creating evaluation systems and providing coaching to enhance team performance. Accomplished in managing administrative tasks, scheduling, appointment setting, and back-office operations. Proficient in handling diverse tasks, working directly with top-level executives, and excelling in fast-paced environments. A valuable asset known for driving efficiency, productivity, and delivering exceptional results. Key Skills: Customer Service Excellence Quality Assurance and Live Monitoring Medical Account Management Administrative and Back-office Operations Team Coaching and Development Virtual Assistance Scheduling and Appointment Setting Communication Channel Management (Inbound, Outbound, Email, Chat) IT Administration and Ticketing System B2B Onboarding (Industrial/Property Management) Marketing and Design Support Legal Administrative Support A highly experienced and versatile professional, I bring more than two decades of expertise in customer service, administrative, and managerial roles. With a strong focus on quality assurance and team development, I have excelled in medical account management and provided top-tier customer support for prominent businesses. My proficiency in administrative tasks, scheduling, and appointment setting, combined with creative design skills, enables me to efficiently manage operations and support marketing efforts. Adept at adapting to various industries and environments, I am committed to driving success and delivering exceptional results for any organization.Phone Support
Quality AssuranceCustomer Relationship ManagementB2B MarketingVirtual AssistanceAppointment SchedulingIT InfrastructureBackup AdministrationCustomer ServiceEmail SupportExecutive SupportOffice AdministrationData EntryProject ManagementAdministrative Support - $7 hourly
- 5.0/5
- (2 jobs)
I was a Customer Service Representative for more than 4 years, handling differents international accounts and with a great knowledge of Asana, Salesforce, GSuite, Amazon Web Services, Microsoft, and other online tools. I've been a Subject Matter Expert, Retention Specialist, and Resolution Manager for those years. Aside from that, I was a Customer Support at eBay wherein I did the emailing, responding to customers, managing the Instagram business account, Product Listing, and Product Research like online sites of Rakuten, Ksdenski, Yahoo, Amazon, and Terapeak. I am also a Licensed Professional Teacher. I can work hard, integrity and honesty.Phone Support
Teaching English as a Foreign Language CertificationAmazon Web ServicesMicrosoft ExcelProduct ListingsProduct ResearchSalesforceOnline Chat SupportAsanaCustomer SatisfactionCustomer SupportEmail SupportCustomer Service - $10 hourly
- 4.9/5
- (1 job)
Experienced Collections Specialist | Maximizing Recovery and Customer Relationships Proven ability to grasp and apply new concepts quickly and effectively in a results driven environment.Phone Support
Customer SatisfactionOnline Chat SupportEmail SupportCustomer Service - $25 hourly
- 5.0/5
- (37 jobs)
Looking for an all-around top-performing freelancer? Guess what, you're now looking at one! You certainly came to the correct profile because aside from the fact that you're looking for someone to help you and I'm looking for extra work, I am a high-functioning highly motivated jack-of-all-trades! I'm from the Philippines and I'd like to thank you for checking my page. Here's what I've been successful in doing in the last 9 years of my career here on Upwork: Recruiting - This is what I've been doing directly for Upwork for almost 7 years now. I am using methods like Boolean search to find candidates based on the client's project requirements. Customer Service - Great customer service is essentially the core of my expertise in different environments like phone, email, and chat. Client Manager - I currently handle recruiting and sourcing candidates for Upwork's clients. From customer service, virtual assistant, and more technical recruitment including web and mobile development. Virtual Assistant - I'm a jack-of-all-trades who knows how to do some of everything. Trainer - I've managed training and development for new hires in the past. Workforce Management - I've been a part of a workforce team as a reports analyst. Here are the technologies that I'm currently using: - ASUS Laptop 2.5 GHz Intel Core i59300 20GB RAM NVIDIA GeForce GTX 1650 Windows 10 - iPad 4th Generation - iPhone 14 - 300 Mbps internet connection speedPhone Support
Online Chat SupportClient ManagementSalesforce CRMRecruitingAdministrative SupportZoom Video ConferencingCustomer SupportSlackZendeskEmail SupportGoogle DocsGoogle Sheets - $30 hourly
- 5.0/5
- (30 jobs)
I'm an American that is currently residing in the Philippines. If you're looking for a highly motivated individual that takes pride in their work, then look no further. Currently I work as a Project Success Manager in the Talent Solutions division of Upwork, but I'm looking for extra work. I also do a bit of recruiting as part of my job at Upwork. Here are some things that I'm pretty good at: Management/Team Lead- I've managed teams as big as 50 people and as small as 5 people. Recruiting- I can find you the very best freelancers for the job that you need done. Virtual Assistant-I'm awesome at this and I love doing it. Go ahead. Hire me for a test drive. Sales-I've done all types of sales before. At one point I even sold steel buildings. Customer Service Rep- This is basically what I'm doing for Upwork now. I've done it with most of the jobs I've had. I'm not just limited to what I've listed above though. I can do just about any administrative work. I've been a Team Lead for an insurance company as well.Phone Support
People ManagementCustomer SupportCustomer ServicePhone CommunicationSalesforce CRMGeneral TranscriptionRecruitingProject Management - $3 hourly
- 5.0/5
- (4 jobs)
Social Media Specialists are responsible for planning, implementing and monitoring the company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales.Phone Support
Customer Service ChatbotEmail SupportProofreadingJob EvaluationChildren's WritingComputer SkillsBilingual EducationTeaching EnglishAction PaintingCustomer ServiceCounseling PsychologyStorytelling - $4 hourly
- 5.0/5
- (1 job)
Hi! I’m Jemy, an administrative and customer service professional with a bachelor’s degree in business administration. I’m passionate about supporting businesses by ensuring clients feel valued and supported. I have an extensive experience managing calls, emails, live chats, and administrative tasks, I bring organization and efficiency to every role. My focus is always on delivering fast, accurate solutions that leave customers happy and build long-term loyalty. Here's the Summary of my Qualifications. ✔9+ Years of customer-facing roles (customer support, sales, executive assistance) across diverse industries, including home electronics products and telco. ✔Excellent verbal and written communication skills ✔Organizational skills, attention to detail, and proficiency with technical documentation through administrative role ✔Strong technical proficiency in Microsoft Office, Google Suites, CRMs and other tools. ✔Self-motivated, efficient in fast-paced environments, highly adaptable, and enthusiastic to learn! As your Virtual Assistant, I’ll handle a range of administrative and customer-focused tasks to keep your business running smoothly. From managing schedules and organizing data to providing top-notch customer support, I’m here to make your operations more efficient and your clients more satisfied. Let’s work together to give your business the seamless, high-quality support it deserves! Got questions or want to discuss an exciting project? Don't hesitate to send me a message now. Can't wait to connect with you!Phone Support
Order TrackingInbound InquiryEmail SupportOnline Chat SupportData EntryInstagram StoryComputer SkillsProject ManagementMicrosoft OfficeVirtual AssistanceCustomer Service - $8 hourly
- 0.0/5
- (3 jobs)
Hi! Thank you for checking my profile! I hope you're doing well and safe. My name is Nina Bonaobra from the Philippines. I am I'm deeply enthusiastic about curating exceptional guest experiences within the realm of short-term rentals/ Long term rentals. With a proven track record in overseeing diverse properties, I bring a distinct fusion of hospitality, meticulous organization, and acute attention to detail to guarantee each stay remains indelible. Over the years, I've finely honed my skills in unlocking the full potential of properties, encompassing tasks like refining listings and deploying dynamic pricing strategies, all the way to delivering impeccable guest communication. I'm a firm believer that a successful short-term rental transcends mere space; it's about meticulously crafting a hospitable ambiance that leaves an enduring mark. My skill set encompasses: - Effective guest communication - Seamlessly coordinating with cleaning and handyman services - Ensuring a meticulously managed calendar to avert double bookings -Crafting and uploading listings across diverse platforms - Precisely updating details within Property Management Systems - Diligent data entry - Formulating comprehensive guidebooks and welcome materials for guests - Proficient bookkeeping - Skillfully managing the process of refunding damage deposits and beyond. - Bringing leads I'm wholeheartedly dedicated to optimizing your property's performance and augmenting its value, all while nurturing a positive experience for both you and your tenants. Let's join forces to elevate your property management pursuits, I'm just one message away :) Cheers,Phone Support
Customer RetentionCustomer SupportCustomer ServiceProperty ManagementData EntryCustomer SatisfactionTopic ResearchTransaction Data EntryCommunication EtiquetteAdministrative SupportWeb HostingOnline Chat SupportInbound InquiryEmail Support - $5 hourly
- 0.0/5
- (0 jobs)
I’m a passionate and detail-oriented Virtual Assistant with experience in Shopify product listing, customer service, and administrative support. I specialize in: ✅ Shopify Product Listing – Uploading products, writing descriptions, setting prices, and managing variations. ✅ Customer Support – Handling inquiries, processing orders, managing refunds/returns, and providing updates via email, Zendesk, and phone. ✅ Administrative & CRM Tasks – Managing emails, tracking shipments, coordinating with suppliers, and organizing data. ✅ Tools & Platforms – Proficient in Asana, GoHighLevel (GHL), and DocuSign. Experienced in lead revival on GHL to re-engage prospects effectively. ✅ Multitasking & Efficiency – Ensuring smooth operations while delivering top-notch customer service. If you’re looking for a dedicated and proactive VA, let’s connect and discuss how I can help your business grow!Phone Support
Product DescriptionGorgiasFreshdeskZendeskEmail ManagementShopifyTransaction Data EntryVirtual AssistanceAdministrative SupportData Entry - $9 hourly
- 0.0/5
- (1 job)
Thank you so much for visiting my profile! I PROVIDE THE HIGH-QUALITY SERVICES IN THE FOLLOWING: • E-Commerce • Internet Research • Virtual Assistance • Data Entry • Graphics Design • Vector Arts • Canva Design • Email Customer Support • Email Management • Social Media Management • Customer Services • Office Applications ( Microsoft Office Applications and Google Docs ) SKILLS AND TALENT: • Ability to listen effectively and follow directions easily. • Ability to learn quickly and retain information. • Ability to work under pressure. • Ability to handle multiple task. • Friendly and open-minded. • Creative problem solver If you want to work with someone passionate about learning and personal growth, don't hesitate to contact me. WORK EQUIPMENT: * AMD Ryzen 7 4800H * 32 GB MEMORY RAM * RTX 3050 * 400 Mbps Fibr ConnectionPhone Support
CanvaCalendar ManagementExecutive SupportCustomer SupportGorgiasAdministrateShopifyEcommerceCold CallingOffice AdministrationEcommerce SupportSocial Media ManagementData EntryEmail Support - $7 hourly
- 4.0/5
- (3 jobs)
I'm not your average Virtual Assistant. I'm a Virtual Superhero, here to save you time, stress, and chaos! I'm a master of organization, efficiency, and digital problem-solving, ready to tackle your tasks with a smile and a super-powered approach.\ My Superpowers: Time-Saving Tactics: I'm a master of time management, streamlining your workflow and freeing you to focus on what matters most. Digital Dexterity: I'm a tech-savvy whiz, comfortable navigating various platforms and tools to get things done efficiently. Organizational Prowess: I'm a master of organization, keeping your files, calendars, and tasks in perfect order. Communication Champion: I'm a clear and concise communicator, ensuring you're always in the loop and informed. Problem-Solving Power: I'm a master of troubleshooting, and finding creative solutions to any challenge that comes my way. My Mission: To Make Your Life Easier: I'm here to take the burden off your shoulders, so you can focus on what you do best. To Enhance Your Productivity: I'll help you work smarter, not harder, achieving more in less time. To Provide Unwavering Support: I'm your dedicated virtual sidekick, always ready to assist with a smile and a can-do attitude. I'm ready to unleash my virtual superpowers and become your trusted partner in achieving success. Let's conquer your to-do list together!Phone Support
Communication SkillsCold CallingCommunication StrategyEmail SupportAccounting BasicsAccount ReconciliationExecutive SupportLead GenerationCustomer Support PluginCustomer ServiceMicrosoft OfficeData EntryGoogle Docs - $8 hourly
- 3.1/5
- (6 jobs)
I worked for Airbnb as a Case Manager for almost 2 years. Knows their platform and how they resolve things. Can also use other short-term rental sites. Been a Customer Service for 6 years. Able to communicate using Messaging, Calls, Chat, and Email. I am dedicated, hard-working, fast learner, loyal, has good interpersonal skills, and a strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. I also can multi-task, adapt to change, and achieve results with accuracy. Can work both independently and as a team member. I strive in a positive workplace, but I can also work under pressure. -✅📞Customer Care -✅💻Email and Chat Support -✅📊Data Entry -✅Property Management -✅45 WPM with 95% accuracy -✅Virtual Assistance Applications and Tools, websites I use: Airbnb VRBO Booking Google Sheets Google Docs Microsoft Excel Microsoft Word, Hostaway Hospitable (Smartbnb) Guesty Turno ClickUp Tetra Slack GuestReady BNBstaff Hostfully Direct Bookings If you are interested, I am just one invitation away!Phone Support
Review or Feedback CollectionCustomer Feedback DocumentationRental AgreementReal Estate Virtual AssistanceBooking Management SystemBooking WebsiteCustomer ServiceOnline Chat SupportCustomer ExperienceCustomer SupportAdministrative SupportTask CoordinationSchedulingCustomer Satisfaction - $7 hourly
- 0.0/5
- (0 jobs)
Mhariel Anne Fatalla Mesa Customer Service Specialist | Data Collection Officer | Collections Expert With nearly eight years of experience in customer service and data collection, I specialize in managing accounts across Australian, New Zealand, Canadian, and American markets. My expertise lies in providing top-tier service through multiple communication channels, including inbound and outbound calls, chats, emails, and SMS. As a Customer Service Specialist, I have a strong track record of resolving complex inquiries, maintaining high customer satisfaction, and utilizing CRM systems efficiently. My ability to navigate customer concerns, manage account collections, and offer tailored payment solutions has consistently driven positive customer experiences. Beyond customer service, my role as a Data Collection Officer has honed my research and data management skills. I have a keen eye for identifying high-quality leads and maintaining organized databases with accurate customer information. Key skills include: ✅ Multi-Channel Customer Support ✅ Collections & Account Management ✅ CRM & Microsoft Office Suite Proficiency ✅ Quality Assurance & Compliance ✅ Time Management & Communication Excellence I am passionate about delivering outstanding customer experiences and continuously adapting to industry best practices. Looking forward to bringing my skills and dedication to a dynamic and customer-focused team.Phone Support
FrontJiraAtlassian ConfluenceSlackFreshdeskOnline Chat SupportDebt CollectionData EntryTypingData CollectionCustomer SupportEmail Support - $5 hourly
- 4.6/5
- (1 job)
I have been working as an Admin Assistant for almost 3years. *In charge of supplies requests *Reports to the Account *Manage and assist on other administrative tasks *Assist flight booking request for the supervisor *Update monitoring of scorecard for internal and external process *Process of payment reimbursement *Process of benefits (Pag-ibig/sss loan, sickness, maternity) *Process request to admin for the purchased of laptop, phone, uniform, GC’s *Process cash advance requests and liquidations *Reports to the Account Manager and assist on other administrative task *Ensures 100% compliance of billing submission to billing department *Process payroll of the merchandiser, supervisor and back-end support *In charge of checking hardcopies of daily time records, transportation and miscellaneous expenses of merchandiser, supervisor and back-end support *In charge of supplies requests * Maintains database and directory of staff * Process requests for Cash advance, Liquidation and reimbursement * Ensures 100% compliance of billing submission to billing department * Coordinate with billing and finance personnel in processing the billables for client submission Process of benefits (Pag-ibig/sss loan, sickness, maternity) * Process request to admin for purchased of uniform * Update monitoring of scorecard for internal and external process Customer Service Representative( Travel Account) for 1 year *Booking reservations (hotel and car) *Providing travel information *Canceling reservation *Changing date reservation *Process refund *Resolve issues • Complaints • Validating the Charge on Credit Cards *Explain and provide information hotel and car rental policyPhone Support
Customer SupportAdministrative SupportSupervisionCold CallingCustomer ServiceManagement SkillsMarketing Operations & WorkflowData Entry - $10 hourly
- 0.0/5
- (0 jobs)
Hello! Im Laizha !, and I am a dedicated and detail-oriented Medical Virtual Assistant. With a strong background in healthcare support, I specialize in providing administrative and operational assistance to healthcare professionals, allowing them to focus on delivering excellent patient care. I am proficient in: Medical Administrative Tasks: Managing appointments, coordinating schedules, and handling patient inquiries. Electronic Health Records (EHR) Management: Ensuring accurate and timely documentation, maintaining patient confidentiality, and complying with HIPAA regulations. Insurance and Billing: Verifying patient insurance, processing claims, and following up on reimbursements. Patient Communication: Providing compassionate and professional communication to patients, addressing their questions, and coordinating follow-ups. Healthcare Research: Assisting with medical literature reviews, data collection, and preparing reports for clinical purposes. With excellent organizational skills and a keen understanding of medical terminology and workflows, I am committed to enhancing efficiency in your practice. My goal is to be a reliable partner in managing your administrative needs while maintaining the highest standards of professionalism and confidentiality.Phone Support
ICD CodingMedical EditingCanvaPreauthorizationData CollectionVirtual AssistanceAllied HealthcareOnline Chat SupportAppointment SchedulingEmail ManagementData EntryMedical InterpretationMedical TerminologyMedical Report - $7 hourly
- 0.0/5
- (0 jobs)
Customer Service Representative Customer service for business and retail with strong written and oral communication skills. Trained and experienced handling/resolving business and retail customers queries and complaints Expertise Financial Advisor Onboarding Customer Service B2C & B2C Email Chat PhonePhone Support
Ecommerce Order FulfillmentOrder FulfillmentOrder TrackingOrder EntryPurchase OrdersOrder ProcessingeBayLiveAgentGorgiasZendeskSalesforceOnline Chat SupportEmail SupportCustomer Service - $3 hourly
- 5.0/5
- (2 jobs)
I am Cybelle, a Customer Service Representative for 2 years and an aspiring Virtual Assistant here in UpWork. I am a fairly new freelancer with a dedication to providing 100% client satisfaction to my future clients. I have learned skills in becoming a Virtual Assistant in a continuous self-learning process. I can provide admin tasks, data entry, communication skills, and writing. basic accounting skills, researching, etc. I am dedicated, hard-working, a fast learner, loyal, and a team player individual. I strive in a positive workplace but I can also work under pressure. ✅Customer Care ✅Data Entry ✅Data Management ✅Online Research ✅40 WPM with 99% accuracy Tools: Google Sheets Google Docs Microsoft Excel Microsoft Word (Sample of Emailing system) Slack, Outlook, Gmail, (Sample of CRMs) Zendesk, VoIP/Softphone - Avaya, (Sample of Social media sites )Facebook, Instagram, Pinterest. Linkedin, Twitter. If you liked what you see on my profile, kindly send me an interview.Phone Support
SchedulingFacebookCommunication SkillsCommunication StrategyManagement SkillsData EntryMicrosoft Office - $4 hourly
- 0.0/5
- (0 jobs)
I am an aspiring Virtual Administrative Assistant with a strong background in customer service, organization, and multitasking. Highly motivated and eager to learn, I am open to training in administrative support and remote office tools. Skilled in handling email correspondence, scheduling, and record management, I bring keen attention to detail and efficiency to every task.Phone Support
Microsoft TeamsMicrosoft OutlookMicrosoft Office SharePoint ServerMicrosoft OfficeCalendar ManagementCustomer SupportEmail Management - $6 hourly
- 4.2/5
- (1 job)
Able to handle escalations and team lead roles like speaking with clients and doing admin task. Experienced in handling people And still learning . Focused on quality without compromising quantity and a fast learner.Phone Support
CallTools Call Center SoftwareData EntryBPO Call CenterEmail CommunicationPerformance ManagementCustomer Service - $5 hourly
- 3.6/5
- (2 jobs)
Hello! It’s Jocelyn. I have become a specialist on customer service as I have been working on this segment for about years. I am confident that my proven capacity to work with clients over the phone, through email, and live chats for over 8 years of customer service experience could benefit your company. My key strengths that would support my success in this position include striving continually for excellence, providing exceptional customer service for all customers, fast-paced working, the ability to value time-management of workload and I can handle multitasking activities. I will be delighted to bring this same ethos of excellence to the team in your company. If you have any questions about my experience and the role, I would be more than happy to discuss them during a meeting. I am becoming more and more prominent in this sector through my hard labor and perseverance. Above all, I would be very grateful if you put your faith in me for once and make a positive reply. I would love to make a discussion with you for a further approach regarding this job. Thank you.Phone Support
Outbound CallSalesCustomer RetentionEmailContent EditingOnline Chat SupportData EntryTyping Want to browse more freelancers?
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