Hire the best Phone Support Agents in Zamboanga, PH
Check out Phone Support Agents in Zamboanga, PH with the skills you need for your next job.
- $5 hourly
- 4.4/5
- (16 jobs)
I am a dedicated and experienced customer service professional with over 5 years of expertise in providing exceptional support and fostering positive customer relationships. Here’s a brief overview of what I excel at: • Effective Communication: Proficient in clear and empathetic communication to address customer queries, concerns, and issues promptly and professionally. • Problem Resolution: Demonstrated ability to analyze situations, identify problems, and provide effective solutions to ensure customer satisfaction. • Product Knowledge: In-depth understanding of the products and services I support, allowing me to offer comprehensive assistance and guidance to customers. • Multitasking: Proven track record of handling multiple customer interactions simultaneously while maintaining a high level of service quality. •. Adaptability: Quick to adapt to new processes, technologies, and challenges, ensuring a seamless customer experience in dynamic environments. • Team Collaboration: Experience working collaboratively with cross-functional teams to achieve common goals and enhance overall customer support effectiveness. My goal is to leverage my skills and experience to contribute positively.
Phone Support
Cold CallingAppointment SettingPhone CommunicationCustomer ServiceEmail SupportOnline Chat Support - $9 hourly
- 5.0/5
- (17 jobs)
I have been a Virtual Assistant for nearly four years, primarily focusing on administrative tasks (general admin, legal, and customer service). My experience as a Virtual Assistant has equipped me to handle the general responsibilities typically expected of a Virtual Assistant. I am eager to learn more and take on additional tasks as needed. I consider myself a well-rounded individual who learns quickly, adapts easily, and is motivated to overcome challenges. I possess the skills necessary to support you and your team effectively. I can assist you with: Front Desk duties: calls and email correspondence, calendar management and scheduling, inbox management, travel management Back-office tasks: data entry, drafting letters and documents, file maintenance and management, general internet research, basic accounting, and basic Search Engine Optimization (SEO) writing. I welcome the opportunity to discuss my qualifications at any time. ——— With regard to your privacy, I am amenable to signing a Non-Disclosure Agreement (NDA). I can also send you my government ID and my NBI clearance (equivalent to a criminal background check in the States). I will permanently delete all related information and/or downloaded files upon completion of the contract (I can send you a video proof as well).
Phone Support
Virtual AssistanceDraft DocumentationAdministrative SupportCustomer ServiceFile ManagementLight Project ManagementEmail SupportClerical SkillsGeneral TranscriptionCustomer SupportOnline Chat SupportLegal WritingOnline ResearchData Entry - $5 hourly
- 5.0/5
- (3 jobs)
I am a skilled and experienced customer service professional with a proven track record in delivering exceptional support across various communication channels, including voice, email, and chat. My expertise lies in providing client-focused assistance, resolving inquiries efficiently, and maintaining a positive customer experience in fast-paced environments. With a strong ability to adapt to customer needs, I excel at handling diverse tasks such as managing customer inquiries, complaints, and technical issues with empathy and professionalism, offering tailored solutions to address unique client challenges, ensuring satisfaction and retention. processing and maintaining accurate data entries and records to support seamless workflows and coordinating with internal teams to resolve escalations and meet service-level agreements. My communication skills and attention to detail enable me to effectively assist customers while maintaining high service standards. I bring a problem-solving mindset, a collaborative approach, and a commitment to achieving team and organizational goals. With a passion for customer satisfaction and service excellence, I am eager to contribute to an organization that values meaningful client interactions and operational efficiency.
Phone Support
Communication SkillsEmail ManagementAppointment SettingOutbound CallBPO Call CenterEcommerce SupportZoho CRMEmail SupportVirtual AssistanceOnline Chat SupportTechnical SupportCustomer SatisfactionCustomer SupportCustomer Service - $6 hourly
- 5.0/5
- (1 job)
Objective * To bring my strong dedication, responsibility and motivation while utilizing my skills and knowledge. * To bring my strong sense of dedication, motivation, responsibility and to utilize my qualifications obtained through the University.
Phone Support
B2B MarketingReal Estate Cold CallingAppointment SettingCold CallingLead GenerationSalesCustomer SupportProduct KnowledgeEmail SupportTime ManagementOrder Tracking - $12 hourly
- 5.0/5
- (10 jobs)
I have two decades of experience in the customer service, handling and corresponding with customers from the US, UK, Australia, NZ, Mexico, Netherlands, and Germany. Throughout my career, I have assumed various roles and developed a diverse skill set, including: Shopify: Administration, product listing, and inventory management DSers Zendesk and Gorgias Stripe, PayPal Manager, Merchant X Social Media Moderation (Facebook, Instagram) Business Email Correspondence Yardbook Strava Matrixify Kiwi Sizing Klaviyo Printify Printful Inbound and outbound call handling Order processing Database/CRM (SalesForce) Microsoft Office Apps (Word, Excel, PowerPoint) Classroom presentation and facilitation Training content and material creation Data entry Project management Canva PayPal Klarna Slack WhatsApp I have held various positions such as: Dropping Operations Manager Dropshipping CSR Virtual Assistant Customer Service Representative Facebook Moderator Catalog Order Processor Quality Assurance Analyst Product and Language Trainer Publishing Services Associate Check-in Coordinator Book Design Consultant Sales Representative Sales Trainer Sales Training Supervisor Attuned to social media, my interests include movies, music, books, arts, and anything ‘nerdy’. I am detail-oriented, dependable, goal-driven, and can work with minimal supervision. I aim to expand my reach through this platform, helping clients grow their businesses while learning new skills. I look forward to the opportunity to work with you.
Phone Support
KlaviyoZendeskCustomer SupportSalesStripeData EntryTrainingEmail SupportXeroGorgiasShopifyMicrosoft Office - $4 hourly
- 0.0/5
- (0 jobs)
Let's cut to the chase. I know you're tired of reading other freelancers profiles. Here I am at your service. I'm an experienced support with five years of providing customer service via: ✅Phone, Chat, and Email Support ✅Data Entry ✅Account Management ✅Outbound calling and client coordination ✅Proficient in Google Sheets and Office tools ✅Multitasking and Time management ✅Administrative and Office Support Database creation and maintenance, document scanning, editing, and proofreading. ✅Medical Back Office Support Reviewing insurance contracts, onboarding new healthcare providers, and ensuring compliance with state regulations. I’m passionate about making customer experiences seamless and enjoyable. Whether answering a simple query or resolving a technical issue, I always strive to provide the best possible service. Let’s connect and work together to ensure your customers receive the outstanding support they deserve!
Phone Support
Phone CommunicationMicrosoft OfficeEmail CommunicationLead GenerationVirtual AssistanceWord ProcessingData EntryOnline ResearchOnline Chat SupportEmail SupportCustomer ServiceCommunicationsAdministrative Support - $4 hourly
- 0.0/5
- (0 jobs)
I have over five years of experience in customer service, with a strong focus on live chat, voice, and email support. My strengths include excellent communication, fast and accurate typing, empathy, and the ability to stay calm under pressure. I’ve successfully handled high-volume support queues, met strict KPIs, and contributed to customer satisfaction and retention.
Phone Support
SalesforceEmail SupportOnline Chat SupportCustomer ServiceTechnical SupportMicrosoft ExcelMicrosoft OutlookMicrosoft OfficeMicrosoft Word Want to browse more freelancers?
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